South San Francisco Scavenger Company

Garbage collection service, South San Francisco Scavenger Co Inc

South San Francisco Scavenger is among the leaders in the collection of refuse and recyclable materials in northern California. The company performs residential, commercial and hazardous services.

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South San Francisco Scavenger Company Reviews ( 42 )

  1. The drivers are very confused as to what the schedule is for garbage pickup. From one week to the next you will not be sure of they will pick up the garbage or not. And if you call customer service, you will quickly learn, “they” will get …

  2. Tried to charge me extra to throw away a bean bag chair that would fit in the bin, basically a big bag of styrofoam that they saw another way to milk their customers. They also charge higher rates for what they call E-waste (which in reality it’s just modern garbage)

  3. They do a good job of picking up the trash, but they need a better way to pay bills on-line, and not just a commitment to allow them to take money out of the bank account each time/month. Allowing a one time payment on-line would be best!

  4. Really really bad customer service (Jennifer), so rude she sounds like she doesn’t want to be there in her position to help neither like her job at all.

  5. the worst. first experience, they refused to take trash because something was in the wrong container. FIRST time? And it was a small infraction. One week without pick up. The next week the same thing happened only this time I knew …

  6. I’d give no stars if I could. Over the past 6 months they have neglected to pick up our garbage 6+ times. It got so bad they comped us a month free. But that doesn’t solve the problem of extra garbage building up for two weeks at a time. …

  7. I dont understand the hate, I find the office staff extremely helpful and courteous. The few times I had weird trash or super heavy bags I wake up in time to meet the staff and help out. The field workers are hardworking and 1000% …

  8. Price to dispose of something isn’t bad but don’t go here without a tarp covering your load, even if it is a single couch. If you do they will charge you an extra $20. Or they will tell you to leave and go cover your load. Crazy no common sense used by employees to judge if covering actual does anything.

  9. The worst customer service I have experienced with any company! I cancelled my service over four months ago, and I let them know over 30 days in advance that I would be moving, yet they insist that I never called them, gave my new address, …

  10. Rude and snippy telephone customer service representative named Jennifer. Didn’t want to be helpful. Just a very negative person. Judging by the Yelp reviews concerning her, I’m not the only one that has interacted with her and had a poor experience. Does management address these multiple complaints?

  11. Really amazing experience with their customer service. I have called 3x since moving into a South SF home, and there has been 0 wait time on the call. The lady was polite and informative of services and answered all my questions detailed. I …

  12. Love the ability to schedule drop off of documents to be shredded. Easy to witness them being destroyed and charge can be paid then or added to your quarterly invoice if you have an existing account with them. Easy!

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