Poor customer service,poor management, poor drivers, didnt pick up every week and destroyed my driveway then just came and took the dumpster without settling the matter just because they didnt like my attitude dont recommend this company
Fast delivery of roll off dumpster. Fast removal when called. They were WAY cheaper than Advance disposal on dumpster! Highly recommend if your needing a roll off dumpster!!
Porter Trash Services has been helpful in providing various sized containers for us to use during renovations and de-cluttering.
The staff is helpful, they are professional, and efficient.
Pickup service skipped us just about every other week, when they would come they wouldn’t empty the garbage can and would leave half the trash in the street. When I called to bring up the issue and cancel service I was hung up on.
Threw my 60 year old fathers trash can to the ground right in front of me and broke it in the process. Also threw our elderly neighbors can down on its side as well. My father got a new can so animals weren’t tearing into the trash and …
I have been using Porter Trash for over five years, and they provide a wonderful service. They are great to work with and very good about taking large items when needed. They are punctual, and arrive at the same time every week within 15 minutes. Very happy with their service!
Customers beware of this company they love to take your credit card in advance and charge it for excessive amounts after the fact. They are rude and unorganized The owner has the attitude were the only disposal company around so he …
They are always punctual every week. All the trash is picked up without incident. One time I didn’t get my trash out in time, I called customer service and they had the truck come back and pick it up at no extra charge. Friendly, kind, and professional.
Not reliable. Week or more without trash service. So they get free money and you get no services for money. Management blaming workers for not doing job when management is too lazy to do their job and ensure workers are doing their job. Terrible and should be reported to the BBB for shady work and business ethics.
Was fine until recently. Been trying to pay my bill over the phone for over 2 weeks now and nobody answers the phone except once and told me to call later. When i did nobody answered.
Requested a quote for trash services almost 2 months ago and they didn’t even take my info. I called again today for a quote and same issue. There’s customers near me that also say they may pick up once every 2 weeks or if you’re more lucky, once a month. Absolutely worst services ever.
Since the city of Albany switched to Porter Trash Service, our house constantly gets skipped on trash day. More often than not, we have to call City Hall to have them come back the next day. You would think they would get this fixed but each week it’s the same story. This can’t be that hard to figure out!
I would not recommend them we’ve had them over a month paid our bill and still haven’t had any trash picked up. Told us to have it out Thursday for the first time put it out and they never came and it’s a month later everyday we had to go …
My trash is never empty all the way
I have never had to remind them to bump our trash. We have moved it around on them due to contractors and they have been great about it.
Poor customer service,poor management, poor drivers, didnt pick up every week and destroyed my driveway then just came and took the dumpster without settling the matter just because they didnt like my attitude dont recommend this company
Fast delivery of roll off dumpster. Fast removal when called. They were WAY cheaper than Advance disposal on dumpster! Highly recommend if your needing a roll off dumpster!!
Porter Trash Services has been helpful in providing various sized containers for us to use during renovations and de-cluttering.
The staff is helpful, they are professional, and efficient.
Pickup service skipped us just about every other week, when they would come they wouldn’t empty the garbage can and would leave half the trash in the street. When I called to bring up the issue and cancel service I was hung up on.
Threw my 60 year old fathers trash can to the ground right in front of me and broke it in the process. Also threw our elderly neighbors can down on its side as well. My father got a new can so animals weren’t tearing into the trash and …
I have been using Porter Trash for over five years, and they provide a wonderful service. They are great to work with and very good about taking large items when needed. They are punctual, and arrive at the same time every week within 15 minutes. Very happy with their service!
Customers beware of this company they love to take your credit card in advance and charge it for excessive amounts after the fact. They are rude and unorganized The owner has the attitude were the only disposal company around so he …
They are always punctual every week. All the trash is picked up without incident. One time I didn’t get my trash out in time, I called customer service and they had the truck come back and pick it up at no extra charge. Friendly, kind, and professional.
Not reliable. Week or more without trash service. So they get free money and you get no services for money. Management blaming workers for not doing job when management is too lazy to do their job and ensure workers are doing their job. Terrible and should be reported to the BBB for shady work and business ethics.
Was fine until recently. Been trying to pay my bill over the phone for over 2 weeks now and nobody answers the phone except once and told me to call later. When i did nobody answered.
Requested a quote for trash services almost 2 months ago and they didn’t even take my info. I called again today for a quote and same issue. There’s customers near me that also say they may pick up once every 2 weeks or if you’re more lucky, once a month. Absolutely worst services ever.
Since the city of Albany switched to Porter Trash Service, our house constantly gets skipped on trash day. More often than not, we have to call City Hall to have them come back the next day. You would think they would get this fixed but each week it’s the same story. This can’t be that hard to figure out!
I would not recommend them we’ve had them over a month paid our bill and still haven’t had any trash picked up. Told us to have it out Thursday for the first time put it out and they never came and it’s a month later everyday we had to go …