This is the most horrible rude staff I have ever had to deal with, condescending and RUDE. If you can get out of their service do it!!! I would give them negative stars if it was an option!
This filthy Company has been TEARING UP THE SEWER, dumping Rubbish and excavation garbage DEBRIS on a vacant lot in our street for SIX MONTHS NOW!
Have complained to Mgr Doug Nunneley and was shocked at the RUDENESS AND THE …
Every time I have went to pay a bill or had to call this place the people that run their office are extremely rude if there was an option I wouldn’t go through oildale mutual water company but since they have a monopoly on the water I guess …
Horrible, condescending office staff. Never had any problems until this company took over. Most unprofessional field staff I’ve ever seen. Not only lazy, but rude. Can’t wait until they change again.
Shout out to Dennis from Oildale Water for helping my mom out with a major water leak in her neighbors backyard that was flooding out my mom’s property and causing damage.The ladies in the office are a different story.They have no clue on …
This place does not have staff that have any kind of good customer ser skills. They are rude and lack of professional manners. I hate calling to ask for any questions at this place.
responded quickly when I needed to have water shut off for emergency bathroom repair and even quicker to come turn it back on. madd props to O.M.W. much appreciated 🤘 …
The office staff is always so helpful. I was having trouble signing up on their website, and they were patient and helped me through the issue! Thank you Oildale Mutual for giving 100% to customer service.
I’ve been paying my water bill with them through their online portal for 3 1/2 years now. Never a problem. Now their website just takes you to a different site with lots of links that look like they could possibly be scams, and I’m worried …
Unprofessional, rude staff! Every interaction with them is miserable. The staff is impolite, supercilious, and contemptuous. Once, I paid over the phone and the woman would not give me a confirmation number. She stated it was a new system …
Very discourteous, unprofessional, contemptuous and inhumane management of this utility company continues to infuriate a strong percentage of the community it serves. I would like to have more positive things to highlight this company’s …
The worst customer service.. I called to see about paying my bill tomorrow and setting up auto pay. And all I was basically told was no. Either I pay my bill today or its shut off.. I explained I’m at work and my check wont clear till …
I like oildale mutual water company. It’s cool that it is community owned and the service men are quick, efficient, always helpful, and polite. It’s a bummer when my water is shut off but that’s my fault. One thing I can say I hate is when …
Customer service answers right away and is always super helpful. New online account is intuitive even with multiple accounts. How often is that the case with utility companies?
Having lived here for around a decade, this is my first experience directly with Oildale mutual water Company. I called yesterday while in a crisis medical situation that happened to be with the same timing as very bad water quality in our …
I live with my mom who is 82,shut our water off after explaining she was elderly with covid,they basicly said not our problem! I am goin to sue more to follow.
I am truly disappointed with Oildale Municipal Water. I have called and written two formal complaints about a water issue I witness for a few days until I called Ouldale Municipal Water. They said to me”we will check it out” Two days later …
I have been a customer of Oildale Water for over 10 years. As I went into the office to pay, I had to wait and listen to a very rude customer yell at the ladies in the office since their water was shut off for them not paying their bill. …
Very professional operation
I find only test results from 3 years ago. Water should be tested more often…
The water smells and tastes horrible…
Smells like fish from a dirty canal….
And again…it tastes HORRIBLE…‼‼
This is the most horrible rude staff I have ever had to deal with, condescending and RUDE. If you can get out of their service do it!!! I would give them negative stars if it was an option!
This filthy Company has been TEARING UP THE SEWER, dumping Rubbish and excavation garbage DEBRIS on a vacant lot in our street for SIX MONTHS NOW!
Have complained to Mgr Doug Nunneley and was shocked at the RUDENESS AND THE …
Every time I have went to pay a bill or had to call this place the people that run their office are extremely rude if there was an option I wouldn’t go through oildale mutual water company but since they have a monopoly on the water I guess …
Horrible, condescending office staff. Never had any problems until this company took over. Most unprofessional field staff I’ve ever seen. Not only lazy, but rude. Can’t wait until they change again.
Always helpful; quick and efficient.
Shout out to Dennis from Oildale Water for helping my mom out with a major water leak in her neighbors backyard that was flooding out my mom’s property and causing damage.The ladies in the office are a different story.They have no clue on …
This place does not have staff that have any kind of good customer ser skills. They are rude and lack of professional manners. I hate calling to ask for any questions at this place.
responded quickly when I needed to have water shut off for emergency bathroom repair and even quicker to come turn it back on. madd props to O.M.W. much appreciated 🤘 …
The office staff is always so helpful. I was having trouble signing up on their website, and they were patient and helped me through the issue! Thank you Oildale Mutual for giving 100% to customer service.
I’ve been paying my water bill with them through their online portal for 3 1/2 years now. Never a problem. Now their website just takes you to a different site with lots of links that look like they could possibly be scams, and I’m worried …
Unprofessional, rude staff! Every interaction with them is miserable. The staff is impolite, supercilious, and contemptuous. Once, I paid over the phone and the woman would not give me a confirmation number. She stated it was a new system …
Very discourteous, unprofessional, contemptuous and inhumane management of this utility company continues to infuriate a strong percentage of the community it serves. I would like to have more positive things to highlight this company’s …
The worst customer service.. I called to see about paying my bill tomorrow and setting up auto pay. And all I was basically told was no. Either I pay my bill today or its shut off.. I explained I’m at work and my check wont clear till …
I like oildale mutual water company. It’s cool that it is community owned and the service men are quick, efficient, always helpful, and polite. It’s a bummer when my water is shut off but that’s my fault. One thing I can say I hate is when …
Customer service answers right away and is always super helpful. New online account is intuitive even with multiple accounts. How often is that the case with utility companies?
Having lived here for around a decade, this is my first experience directly with Oildale mutual water Company. I called yesterday while in a crisis medical situation that happened to be with the same timing as very bad water quality in our …
I live with my mom who is 82,shut our water off after explaining she was elderly with covid,they basicly said not our problem! I am goin to sue more to follow.
I am truly disappointed with Oildale Municipal Water. I have called and written two formal complaints about a water issue I witness for a few days until I called Ouldale Municipal Water. They said to me”we will check it out” Two days later …
I have been a customer of Oildale Water for over 10 years. As I went into the office to pay, I had to wait and listen to a very rude customer yell at the ladies in the office since their water was shut off for them not paying their bill. …