I hate this place so much ever time I pay my bill it tells you on your receipt what you own then when you go pay it they charge you like 60 or more dollars.. Got to get out of tupelo just to get away from them
Worst power company in the country. I would give it zero stars if I could. I have lived in a lot of places across U.S and I have never seen anything worse than that.
Make sure you are connected to your sewage system before you keep paying it. I have rust in my sewage system outside of my house because we are not connected but they charge me for it every month. Open your eyes and double check what you are actually paying for.
This company doesn’t deserve one star. They gave me a 1600.00 not utility bill, but water bill I went and spoke with the boss all he had to say was it’s your bill pay it. Really??? They have stinky attitudes over the phone .I’m the one that should have an attitude.
I haven’t had any problems with the company. The women have been friendly the few times I’ve been inside. Only complaint is the new running your credit for a deposit. But ey, what can you do?
Awesome people I dealt with, very professional. Misty Woods took care of everything by phone and email so I would not have had to make a trip from Greenville. Very grateful for her help
They said just a push of the button, well it’s been over an HOUR NOW since bill was paid. Still no power. Yet they drive right by me, I even turned to them to see if they were gonna tell me my bill was due. Nope they kept driving. Come back …
Worst utility company ever, consider running a generator instead. Break every federal law, charge you for services that are not even installed and charges you fees for their errors. If it was in any other state they would be sued and put out of business. Corrupt as they can get! Stay away from this company!!!
They don’t have a care Inthe world about your situation! I was I the hospital ICU with COVID- had been in the hospital for a month & half – I get home from the hospital and my lights have been disconnected due to non payment_ I called and …
I would definitely agree that this company has very questionable practices. We never had an issue out of them until they overcharged us for our electric bill. We received a bill for more than 350 dollars when our normal bill is usually …
This is the worst place in tupelo, they have more hidden fees then a little bit. The reps don’t talk to people with any sense it’s just horrible all over.
Rarely had any issues with service. Put my account on bankdraft so I didn’t have to worry about paying each month. My only complaint is the high price of their rates. Garbage rates in particular are too high.
The staff here is great. I know they have to put up with a lot and mostly over things they have no say on. People should always think of this when talking office staff. “Be nice to them they have a hard job”. Now as to the company it’s …
Came in to get my power turned on but before I could I was informed of a 39 year old outstanding bill for $35. I’ve lived here in Tupelo several times over the years and this was my 1st time hearing about a delinquent bill. I paid it in …
I have been a good paying customer for 2 years. I have been paying on line always. My online bill showed a due date of 12/9/22 with no mention of any disconnection date. Tupelo Water and Light disconnected me on 12/7/22 2 days before my …
This company is VERY rude and inconsiderate!
Service is horrible! Boil notices and lights always going off!
The worst utility company ever made. Zero stars
The company ranks park in reference to services and response time. Seemly the typical small town power company.
No trouble with water. In 10 years I’ve only known of one boil water notice.
I hate this place so much ever time I pay my bill it tells you on your receipt what you own then when you go pay it they charge you like 60 or more dollars.. Got to get out of tupelo just to get away from them
Worst power company in the country. I would give it zero stars if I could. I have lived in a lot of places across U.S and I have never seen anything worse than that.
They’re always helpful when you need to know something about your bill.
Make sure you are connected to your sewage system before you keep paying it. I have rust in my sewage system outside of my house because we are not connected but they charge me for it every month. Open your eyes and double check what you are actually paying for.
This company doesn’t deserve one star. They gave me a 1600.00 not utility bill, but water bill I went and spoke with the boss all he had to say was it’s your bill pay it. Really??? They have stinky attitudes over the phone .I’m the one that should have an attitude.
I haven’t had any problems with the company. The women have been friendly the few times I’ve been inside. Only complaint is the new running your credit for a deposit. But ey, what can you do?
Awesome people I dealt with, very professional. Misty Woods took care of everything by phone and email so I would not have had to make a trip from Greenville. Very grateful for her help
They said just a push of the button, well it’s been over an HOUR NOW since bill was paid. Still no power. Yet they drive right by me, I even turned to them to see if they were gonna tell me my bill was due. Nope they kept driving. Come back …
Worst utility company ever, consider running a generator instead. Break every federal law, charge you for services that are not even installed and charges you fees for their errors. If it was in any other state they would be sued and put out of business. Corrupt as they can get! Stay away from this company!!!
They don’t have a care Inthe world about your situation! I was I the hospital ICU with COVID- had been in the hospital for a month & half – I get home from the hospital and my lights have been disconnected due to non payment_ I called and …
I would definitely agree that this company has very questionable practices. We never had an issue out of them until they overcharged us for our electric bill. We received a bill for more than 350 dollars when our normal bill is usually …
This is the worst place in tupelo, they have more hidden fees then a little bit. The reps don’t talk to people with any sense it’s just horrible all over.
Rarely had any issues with service. Put my account on bankdraft so I didn’t have to worry about paying each month. My only complaint is the high price of their rates. Garbage rates in particular are too high.
Mrs Valerie is the best! She has a helping heart ! & answer all question in a nice manner! 5stars
The staff here is great. I know they have to put up with a lot and mostly over things they have no say on. People should always think of this when talking office staff. “Be nice to them they have a hard job”. Now as to the company it’s …
Came in to get my power turned on but before I could I was informed of a 39 year old outstanding bill for $35. I’ve lived here in Tupelo several times over the years and this was my 1st time hearing about a delinquent bill. I paid it in …
I have been a good paying customer for 2 years. I have been paying on line always. My online bill showed a due date of 12/9/22 with no mention of any disconnection date. Tupelo Water and Light disconnected me on 12/7/22 2 days before my …