Professional Management Adds Value to Your Investment Trust the Experts POS Solutions takes pride in alleviating the everyday demands … See more
Read More| Friday | 8AM to 3PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
6713 CHURCH STREET, Douglasville, GA 30134
UNPROFESSIONAL!
Great
It sucks
Awesome event. Everything was done with excellence.
Website always down. Never recognize password.
No one is available for in person communication. No one answers the phone.
Always a pleasure to work with Tranetta Vance and POSolutions. Thank you for providing great customer service!
Things have gotten better, so I am pleased with the dedication and communication.
Terrible company. SubDivisions/Properties find another company to manage your HOA
Not customer oriented whatsoever. Took 4 weeks of contacting them and leaving messages to finally get a response and to acknowledge my inquiry. 4 weeks!!!
Had a great experience working with Zelena. She was very professional and informative when discussing my account.
Great experience! Learned alot and meet great people. I love PO Solutions, they care about their clients and it shows!
The Client Services Department team has got to be the best department to work with! I will Definitely recommend more people you’re way! Thank you for all you do for the community!
Had a great experience working with Amber! Thank you for being extremely polite and professional. You made the experience wonderful.
This is the most incompetent, unprofessional company I’ve ever dealt with. You get no return calls and then they keep asking you to leave a message knowing they won’t return calls. I’m going to run for president of our HOA just so I can FIRE THESE IDIOTS!!!!! Pathetic!!!
I reached to them for some serious questions. They were caring polite an tried to help me as much as possible. They care about there customers I really appreciate the professionalism and customer service! Thanks again!
Visited site to pay annual HOA dues. Easy to navigate.
No ammenitues. No Christmas decoration for subdivison entrance or is that an extra $500 a year for a wreath
I have been requesting to talk to somebody cause I recently purchased a property which the HOA fees is through this company. Nobody has even tried to reach out to me.
It is a shame that people who own homes that were paid cash for and owned out right have to prove we- DO NOT HAVE RENTERS!!!
YOU WANT TO STEAL …
Client Services is very helpful and prompt. Great customer service! PO Solutions is a helpful management company to work with for my community.
I work with a lot of HOA management companies and I’ve never been given this level of superb customer service before. Jasmine Richardson is so helpful and informative and wonderful to work with.
POSolutions did a wonderful job on the seminar. Everything was uniformed and well organized. The information provided was very helpful and will be useful. The breakfast served was a excellent touch, not too much and not too little.
Management doesnt follow through on property concerns timely. I’ve been waiting for a phone call reguarding two issues and havent been able to get a call back, it’s been 3 months now. They dont follow their own rules but expect homeowners to comprehend their misguided logic. Horrible customer service!!!!!!
Very unprofessional! And unorganized! They sent out demand letters on the first contact without any warning. They are not for the community they are just a business profiting off of minorities and African-Americans
!
If you allow your Board of Directors to chose this company, you need a new Board of Directors. Shandron Pemberton and her husband are inept in this business. They pass the responsibility to who ever will pick it up. As someone else mentioned on Google Reviews, they are unprofessional.
POSolutions is a horrible management company!! It has enabled our Board Members to disregard the principle of majority rule and neglect the maintenance of common areas. Following the directions of POSolutions the officers we elected …
Im a homeowner in the Regency Park sub division. Being a resident of this sub division for over 12 years. This so call board we have electing this company to manage our sub division is by the worst thing they have ever done. All the do is …
I lived at Deerwood Reserve and I was not happy with the service from POsolutions. The customer service was poor. It seems as if they want your money for every little thing, while living in an unsafe community. The money was not well spent. The HOA board at Deerwood Reserve is also AWFUL! – poor communication
Having lived in Douglasville all my life, I try to support small, local business as much as I can. How you feel, when you walk away from from a place, often times, determines if you go back. This is no different. POSolutions is an asset to …
Po solutions pretty much has not done a good job of even trying to help the homeowners they help support. While a board is in place to help make decisions and PO solutions help enforce, their decisions to constantly pass the buck when …
This company is extremely unprofessional. I have asked my HOA to hire a new management company for about 4-5 years and they are still using this incompetent company. When you call them (During business hours) the phone does not ring it goes …
I am very disgusted by this management company. They don’t have anything better to do with their time than to harass hardworking individuals. I pay my dues and keep my house in great condition. I do not cause any disruption in my community. …
We have been trying for a while to resolve an issue without success. Then comes Nicole Phillips on the scene and within a very short time, the issue is resolved! I know that not all issues have solutions or yield the solution you want, …
We pay them to Manage our Property and they dont do anything. They didn’t know the pool company wasn’t cleaning the pool. They dont check behind the lawn care company. The Board members have to do her job for her. Its not fair to them or the community.
So, I’m sitting at almost a year of no call back. I’ve even written comments in my account about my front door’s trim not being painted. Fred stated he thought his guy came out already and I informed him he hasn’t. It’s been a year since …
The worst! Take forever to respond. Give incorrect information and emails are nice nasty! I wish I never had to deal with these people! Wyncreek Estates need to choose a company to handle HOA fees and the amenities of the subdivision!
PO Solutions has been an absolute pleasure to work with the past few years. Their professionalism is unmatched, paired with the personal touch, you can’t go wrong. The whole office gets the job done, even under the most pressing of time …
Unfortunatley, this company is paid to manage the subdivsion where I live. It’s almost like a donation becasue they do not uphold their end of the contract. Most times, there is no response to inquiries. If there is, it is unreasonably …
I reached out to the office via email and phone as instructed. I left several voicemails and they were not returned. I emailed August 1, 2021 asking about my key cards because they do not work. I explained my HOA dues were up to date. I …
I was just notified by my credit card company that POSolutions reported to the credit bureaus that I have an outstanding balance of $50. The problem is I have my HOA dues automatically deducted EACH month, which they are. When I attempted …
P.O Solutions is the best Management company our community has had over the past 5 years. I have held various positions on our HOA board where PO Solutions provided us transparency and made homeowners not compliant accountable. …
Closed my house on 3/9 and paid all closing fees through a closing attorney by law. Due to covid something happened to the check that was cut from the closing attorney to the HOA, and prompted the HOA to reach back out to the closing …
I was introduced to PO Solutions when they took over the HOA management duties within my community. At the time my community was getting out of a relationship with another company – who was mismanaging (possibly stealing) money. By the time …
Do not use them for property management. They are not very forth coming and do not answer questions or phone. They do not return phone calls in a timely manner. They nickel and dime over the contracted amount. They charge $4.05 for one …
Customer service is horrible! I received a threatening email from the collections department person Nicole after I reached out to her about a missed payment. Unprofessional and rude! It’s not what you say but how it was said that leaves a unforgettable negative impression!
This is very unprofessional company with low tier employees. POSolutions allowed the board members to harass me because I presented issues with the neighborhood maintenance and other concerns. Instead of making changes they sat back and did nothing. Very lazy, unprofessional and low tier people.
Excellent customer service. They always reply to my questions in a clear and timely manner. They always seem like such nice and polite folks. I’d definitely recommend them.
This management company does absolutely nothing to earn their dues. They do not visit the communities on a regular basis as they claim (you must submit pictures and documentation for them to start an investigation into the issue), they do …