Optometrist, Williston Basin Eyecare Associates, PC
Dynamic visual acuity is your ability to see objects when they are moving fast. This is important in sports like hockey, racquetball, and tennis. To … See more
Worst customer service I have ever experienced! Absolutely horrible. Save your money and take it elsewhere. Just because they are one of the few in the area…. they have zero concern for customer service. If I could give it zero stars I would!
What a joke of an eye care center brought my glasses into these people because my frame was broke they said they needed to be replaced but my lenses where ok So I order the new frame and when my wife brought my old frames in to reinstall my …
Worse place ever, wouldn’t bring my dog there! Glasses didn’t fit right and they won’t help me get a pair that did fit . Enter at your own risk.
Monica kato
They got me in quick to diagnose an issue I was having with one of my eyes. Friendly, organized, clean and flexible. Way better than Wal-Mart vision center.
I have had several people recommend them, but after how rude their reception staff was over the phone after leaving me on hold for over 20 minutes, I will go elsewhere. That being said, I can’t say anything about the actual eye care professionals here as I didn’t get that far.
Excellent staff and doctors who are friendly and courteous and are great at explaining products and tests. The process is very streamlined and the facility is beautiful and clean
Sorry, but over a month to get glasses? Absurd. The doctor and staff were great, but I’m very unsatisfied with the wait time. Guess I’ll come here for the exams, and buy my glasses online.
Everyone was really nice and professional . Ruth was professional she new her stuff and gave her Expertise on helping me pick out my glasses loved her honesty and good sense of humor. Giver her a raise
Amazing service. My son went for his first appointment and he was so happy with his experience. I have been going for years and won’t go anywhere else. Highly recommend.
The employees are very helpful and friendly but I give it only 1 star because of bad management. Bought some very expensive frames there. I was not able to exchange the frame for another one although the frame was brand new and never used. …
I thought they were great. I was taken back as soon as I sat down in the waiting room and the eye doctor was very nice. No complaints here! I’ll be bringing my kids next!
The staff were all very friendly, however the glasses I received are completely wrong for my eyes. After calling twice, the first time was 1 week after and the second time was 1 month after, to say that I thought something was wrong, I was …
Was squeezed in as an emergency, I was seen very quickly and the doctor was very friendly, and took care of my eye issue. Will be back when I just need glasses or an eye test.
Would definitely recommend
I have been going here for years, awesome staff and doctors. Dr Tofte is my doctor, love him he is very knowledgeable and thorough I remember there was a time I had a different insurance and couldn’t see him I had to go to a different place …
Very disappointed paid over $700 for the top of the line lenses, they didn’t even last a year, the bifocals were even done incorrectly. Took them back, they were still under warranty, they wouldn’t honor it. Went to another eye doctor in …
I had a great first visit with Dr. Brenno. She was kind, funny, and very thorough. She explained everything with grace and answered all of my questions. Her intake nurse was amazing as well. If you’re looking for an optometrist she is your …
I’ve worked with these drs for over 30 years and while I usually see the same one, I have seen all of them at one time or another and would not hesitate to recommend any one of them to anyone. Knowledge and skills are amazing!
I asked my eye doctor a lot of questions about different kinds of lenses to order for my classes and he was very thorough. Not to mention that he was very patient with me. …
Generally speaking, I like this place and the staff. Only negative experience I have had is with discussing with one of the women staff who said that I am one of the biggest type of whiners that they get, based on the complaint/ question I …
My husband and I have both received excellent vision care here. My husband has been struggling to find the right contacts, and they’ve been more than accommodating through the process. I sustained an eye injury a few weeks ago and was given …
It was my first visit at Williston base and I care Associates today I saw Dr. Danielle Brenno she is so sweet and very thorough and I appreciate that, I’ve had doctors for the last two decades keeping an eye on my optic nerve in both eyes …
Dr. Brenno-Watterud is thorough, knowledgeable, patient, kind, and she is the sweetest person! She is very caring and I highly recommend her! The clinic is clean and updated and everyone from the front desk to glasses to the contact lens departments are very professional and kind. I’ve been going there for years!
We had 5 appts and they got us all into them in a fast timely manner. Very thorough exam and took the time with each of us and explained our results. From age 64 to 6. The ones that needed glasses were not rushed to pick out or decide what they liked. Thank you for all your help.
Terrible experience — representative that checked me in was rude and annoyed to be working there. She neglected to tell me that I had to pay full price for the eye exam because the insurance company wouldn’t cover eye exam until January …
I received excellent care from Dr. Rasmussen. The staff was very friendly and helpful. I was not impressed with the person at the door taking temps and asking questions. She was loud and inconsiderate of private information. She lacked the professionalism that the rest of the team exhibited.
Dr. Brenno-Watterud and the staff were AMAZING from start to finish! It was myself and my three kids and I couldn’t be happier. They were all so kind, efficient, and patient. I’ve been requiring visits for over 25 years & this is the best optometry office I’ve been too. We won’t go anywhere else from here on out!
It was a good experience to visit Williston Basin Eye care for my eye exam. They were attentive and professional. I specially like Dr Fearing, he was very nice, did a good exam and was not pushing me to buy expensive glasses.
I would highly recommend this place! Everyone was super patient with my kiddo. They were all very friendly, informative, and knowledgeable. They answered all of our questions and put us at ease. I’m glad we have found and eye care business that is great for our entire family!
I have been a loyal customer of Williston Basin Eyecare for years. Every pair of glasses I’ve purchased since moving to ND has been from here. Until today I’ve received exemplary service. My brand new glasses that I purchased 2 weeks ago …
The staff was very good. I was checked in very efficiently and taken back for my pretest minutes later. My OD was very professional and explained everything very clearly. After, I went to optical and the staff was great in helping me choose a pair that fit my face perfectly. I highly recommend Williston Basin Eyecare Associates!
I seen Dr Rasmussen. She was very knowledgeable on the cut I had on my eye. The tech that seen me was really nice. The front desk is quick at getting you checked in and out.
Wonderful clinic~ great employees, very professional, and knowledgeable in each aspect relating to their own specific jobs. Very nice people. A special shout out, and Thank you to: Dr. Anderson, who found a physical problem as she did my …
Best eye clinic in town. I have been to other clinics and have only been truly happy with the care and customer service I received at Williston Basin. From the moment you check in until you check out you are treated like family. I have seen …
The ladies were so friendly. I mixed up my appointment time and when we all realized what I had done they were more than happy to let me come back at the right time and get me right in. Dr. Anderson was fantastic and super sweet. She asked several questions to get to know me and my eyes! They took really great care of me!
From calling to schedule, checking in, eye exam with Dr. Wick, her staff, the contact department , the glasses department, basically every single person was TOP NOTCH! Very helpful and listened! Offered rebates on contacts that I wouldn’t have know about. Don’t hesitate to come here! You won’t be disappointed. 😉
I was very happy with my service here. They were busy and I did have to wait a little while, but while waiting a very nice woman helped me pick out options for frames that I wanted, she was patient, and piled them all together for after my …
Wonderful experience with them. They took care of us. There was some delays with contacts but they made it possible and got a set in before we left, for our trip. Above and beyond customer service. Thank you to all the staff
I went in with an emergency eye condition. Within 10 minutes the Dr was with me and found the issue. I was leaving in less than 35 minutes with the issue fixed. Absolutely amazing care and compassion. They are the best.
5 stars!! They got me in on time for my scheduled appointment, the front desk lady was super nice and welcoming, the nurses and doctors did a fantastic job, as someone with anxiety I struggle to feel relaxed anywhere and the whole time I was here I felt calm! 🙌🏻 they also have a really great selection of glasses 👓 …
These guys squeezed me in with a next day appointment. Dr. Anderson was incredibly patient, kind, thorough, and professional. I cannot recommend her highly enough. Best medical experience I’ve had in Williston.
The girls are so nice and always help me with picking out my glasses. Just a little more expensive than other places, but always happy with my eyewear.
Shelby, she works up front for appointments, payments etc she is a total rock star customer service was exceptional. She really needs to spread her sunshine all around…. great customer service overall but she is a true Gem….
Upon arrival and check in for appts (even calls to set up appts), there’s usually some scattered energy. Who is at what station and which attendant is helping who? It’s my experience that the attention is on someone else checking in the …
Dr Mitchell Fearing has always went above and beyond for me! Coming in and staying late to fit me in while having issues with my eyes! The staff are Amazing also! I would highly recommend this Eye Clinic to everyone!
Ordered 2 pairs of glasses and I can’t see out of either pair, they want me to wear them for 2 weeks and come back if I still can’t see. When you buy glasses you should be able to see when you put them on. This place used to be amazing, …
This was first time going to this place and it was a crazy good experience. I walked in and got checked in fairly quickly seeing it was very busy. I waited in the waiting area for maybe 3 minutes when somebody picked me up and did my …
Went in for an exam through the VA, picked out frames and was told to expect the VA to send them in a couple weeks. Fast-forward a few months and I find out they never submitted the order.
I got there at my appointment time(7:30) and they were still closed but when they opened everyone who had been waiting was helped very fast and efficiently it seemed. The staff was very friendly and attentive.
My exam was with Dr. Tofte. I told him I was thinking of Laser eye surgery. He is very knowledgeable and great at explaining pros and cons of the surgery, staying with glasses and or contacts. …
Made an appointment for contacts. They made my appointment under the wrong thing. Didn’t get contacts. Missed two hours of work, charged me a copay for an office visit I didn’t want, and now I have to reschedule and miss more work and pay …
Very pleased with the team! They were all so wonderful and helped work my husband in for a visit due to an eye problem. Turned out he had a foreign object in his eye. Very grateful for everyone who helped.
The actual doctor/ providers were great, their receptionists and their ability to handle and navigate insurance is terrible though. My first and subsequent interactions with reception and later with their insurance specialists were …
Doctor Brenno-Watterud is such a great eye doctor. So happy to have her as my eye doctor. All the staff I interacted with were really nice and helpful.
The doctor and exam were fine, had to wait for almost an hour after scheduled appointment to get in due to short staff. Getting my first pair of glasses was okay, but soon found out it was a total rip off (should have done shopping online). …
Great place
Excellent service!
Friendly staff very professional
Great staff and great service
Couldn’t have asked for better service
Fast friendly knowledgeable staff
Very friendly and helpful!!
So nice and courteous employees great experience
Great service and great staff!
We saw Dr Fearing. Absolutely amazing.
Great clinic with friendly staff & doctors.
Very kind and sincerely cares about their patients
The team is great from start to finish! Thanks!
Amazing service and awesome people, highly reccomend.
Good place, great people.
Very friendly staff and no long wait!
The professionals at Williston Basin Eyecare are amazing, patient and helpful.
Always willing to help us out with all of our eye care needs….emergencies too!
always very friendly and prepared whenever I have to come in.
Very helpful and friendly. Easy billing .
Pleasant people. Professional doctor. Answered all my questions.
Friendly service and an all around pleasing environment
All staff are extremely friendly and caring. All of my concerns were adressed.
Great patient safety measures in place! Dr Fearing is the best!!
Great place, no wait to see eye Doctor. Very friendly
Very professional seem to have updated equipment I would highly suggest Them for your eye care needs
Everyone was wonderful. Even as I was late they got me in right away.
Staff was very helpful answering and attending to my needs, also the facility is amazing.
Dr Fearing and staff provide excellent care and service, highly recommended!
I had a piece of rusty metal in my eye, the staff got me right in, Dr Tofte removed the metal and cleaned up the rust
Friendly and helpful staff
Professional and helpful. Very pleasurable experience all around.
Very friendly staff with a speedy appointment. Got in and out quickly.
Worst customer service I have ever experienced! Absolutely horrible. Save your money and take it elsewhere. Just because they are one of the few in the area…. they have zero concern for customer service. If I could give it zero stars I would!
What a joke of an eye care center brought my glasses into these people because my frame was broke they said they needed to be replaced but my lenses where ok So I order the new frame and when my wife brought my old frames in to reinstall my …
Very quick, professional, and efficient. Nice clean facility! Dr. Fearing was very knowledgeable and thorough.
The staff was pleasant professional. Dr. Fearing was thorough and informative. Good experience.
Everyone was very professional and friendly. Dr. Anderson was fantastic and worked with me to find the right solution for my needs.
Williston basin eye care has friendly staff even in these hard times. Made my feel safe being in there shop.
This is a fantastic place. The people were very nice. The Dr takes his time. Excellent service
Worse place ever, wouldn’t bring my dog there! Glasses didn’t fit right and they won’t help me get a pair that did fit . Enter at your own risk.
Monica kato
They were quick on their feet and was able to schedule me in from a cancelled appointment and scheduled me in on the same day, that was nice. 👍 …
Exam was good and everything was fine..staff was pleasant and very helpful
Tofte is very dedicated to his craft, and he has excellent staff!
I was seen in a timely manner everyone there was very friendly…I got want I came there 2 get and was very satisfied
Had something in my eye, got me in within a hour in and out
Great care given to my granddaughter. Her first visit to the eye doctor. Dr. Sime was very patient with her along with the nurses.
They got me in quick to diagnose an issue I was having with one of my eyes. Friendly, organized, clean and flexible. Way better than Wal-Mart vision center.
I have always been pleased with my eye exams. Staff are very professional and polite. They stand behind their product.
The people working there were all very courteous and professional. I was very pleased and happy when I left.
I have had several people recommend them, but after how rude their reception staff was over the phone after leaving me on hold for over 20 minutes, I will go elsewhere. That being said, I can’t say anything about the actual eye care professionals here as I didn’t get that far.
Excellent staff and doctors who are friendly and courteous and are great at explaining products and tests. The process is very streamlined and the facility is beautiful and clean
Sorry, but over a month to get glasses? Absurd. The doctor and staff were great, but I’m very unsatisfied with the wait time. Guess I’ll come here for the exams, and buy my glasses online.
Quick friendly through don’t do a bunch of test you don’t need.
Great experience from the moment I walked in the door to the end of my appointment
Dr. Anderson was very kind and soothing. I very much enjoyed V at the glasses counter. She was knowledgeable and relatable. Overall, great experience.
The staff was amazing! Extremely polite and helpful. Would definately recommend them to anyone looking for an eyecare services!
Everyone was really nice and professional . Ruth was professional she new her stuff and gave her Expertise on helping me pick out my glasses loved her honesty and good sense of humor. Giver her a raise
Amazing service. My son went for his first appointment and he was so happy with his experience. I have been going for years and won’t go anywhere else. Highly recommend.
Such a kind staff was able to get in next day, and they are nice about when I have to bring my kiddos with me.
Zero stars would be given if it were an option.
Being told your insurance covers your exam first over the phone when setting up …
The employees are very helpful and friendly but I give it only 1 star because of bad management. Bought some very expensive frames there. I was not able to exchange the frame for another one although the frame was brand new and never used. …
I thought they were great. I was taken back as soon as I sat down in the waiting room and the eye doctor was very nice. No complaints here! I’ll be bringing my kids next!
The staff were all very friendly, however the glasses I received are completely wrong for my eyes. After calling twice, the first time was 1 week after and the second time was 1 month after, to say that I thought something was wrong, I was …
I have gone to this clinic for many years-excellent service- Dr.Tofte is very professional and informative. All staff are great-courteous and helpful.
Very happy with Williston Basin Eyecare. Technitions and nurses were very nice and helpful. Dr Brenno is the best.
Very nice staff in every area. Very patient w me. The Doctor explain my issues to me and how things work and why I am having problems w my glasses.
Was squeezed in as an emergency, I was seen very quickly and the doctor was very friendly, and took care of my eye issue. Will be back when I just need glasses or an eye test.
Would definitely recommend
I had a wonderful experience. Dr. Anderson is extremely professional yet down to earth. I wouldn’t go anywhere else!
I have been going here for years, awesome staff and doctors. Dr Tofte is my doctor, love him he is very knowledgeable and thorough I remember there was a time I had a different insurance and couldn’t see him I had to go to a different place …
Fantastic check in, quick service, knowledgeable staff all the way through
Very disappointed paid over $700 for the top of the line lenses, they didn’t even last a year, the bifocals were even done incorrectly. Took them back, they were still under warranty, they wouldn’t honor it. Went to another eye doctor in …
I had a great first visit with Dr. Brenno. She was kind, funny, and very thorough. She explained everything with grace and answered all of my questions. Her intake nurse was amazing as well. If you’re looking for an optometrist she is your …
I’ve worked with these drs for over 30 years and while I usually see the same one, I have seen all of them at one time or another and would not hesitate to recommend any one of them to anyone. Knowledge and skills are amazing!
I asked my eye doctor a lot of questions about different kinds of lenses to order for my classes and he was very thorough. Not to mention that he was very patient with me. …
Generally speaking, I like this place and the staff. Only negative experience I have had is with discussing with one of the women staff who said that I am one of the biggest type of whiners that they get, based on the complaint/ question I …
My husband and I have both received excellent vision care here. My husband has been struggling to find the right contacts, and they’ve been more than accommodating through the process. I sustained an eye injury a few weeks ago and was given …
It was my first visit at Williston base and I care Associates today I saw Dr. Danielle Brenno she is so sweet and very thorough and I appreciate that, I’ve had doctors for the last two decades keeping an eye on my optic nerve in both eyes …
Very pleasant experience. The technician staff was very helpful and I had an excellent eye exam by Dr. Tofte
Dr. Brenno-Watterud is thorough, knowledgeable, patient, kind, and she is the sweetest person! She is very caring and I highly recommend her! The clinic is clean and updated and everyone from the front desk to glasses to the contact lens departments are very professional and kind. I’ve been going there for years!
I have been taking my family here for at least 20 years. They are the best. I have tried others and came back to Williston Basin Eyecare.
We had 5 appts and they got us all into them in a fast timely manner. Very thorough exam and took the time with each of us and explained our results. From age 64 to 6. The ones that needed glasses were not rushed to pick out or decide what they liked. Thank you for all your help.
Terrible experience — representative that checked me in was rude and annoyed to be working there. She neglected to tell me that I had to pay full price for the eye exam because the insurance company wouldn’t cover eye exam until January …
Amazing staff! Very friendly, courteous folks. Always do a wonderful job on prescriptions as well.
I received excellent care from Dr. Rasmussen. The staff was very friendly and helpful. I was not impressed with the person at the door taking temps and asking questions. She was loud and inconsiderate of private information. She lacked the professionalism that the rest of the team exhibited.
Dr. Brenno-Watterud and the staff were AMAZING from start to finish! It was myself and my three kids and I couldn’t be happier. They were all so kind, efficient, and patient. I’ve been requiring visits for over 25 years & this is the best optometry office I’ve been too. We won’t go anywhere else from here on out!
Everyone was super nice from the receptionist to the doctors and the lady that helped order the glasses. We had a great experience.
It was a good experience to visit Williston Basin Eye care for my eye exam. They were attentive and professional. I specially like Dr Fearing, he was very nice, did a good exam and was not pushing me to buy expensive glasses.
I would highly recommend this place! Everyone was super patient with my kiddo. They were all very friendly, informative, and knowledgeable. They answered all of our questions and put us at ease. I’m glad we have found and eye care business that is great for our entire family!
I have been a loyal customer of Williston Basin Eyecare for years. Every pair of glasses I’ve purchased since moving to ND has been from here. Until today I’ve received exemplary service. My brand new glasses that I purchased 2 weeks ago …
The staff was very good. I was checked in very efficiently and taken back for my pretest minutes later. My OD was very professional and explained everything very clearly. After, I went to optical and the staff was great in helping me choose a pair that fit my face perfectly. I highly recommend Williston Basin Eyecare Associates!
I seen Dr Rasmussen. She was very knowledgeable on the cut I had on my eye. The tech that seen me was really nice. The front desk is quick at getting you checked in and out.
Wonderful clinic~ great employees, very professional, and knowledgeable in each aspect relating to their own specific jobs. Very nice people. A special shout out, and Thank you to: Dr. Anderson, who found a physical problem as she did my …
Best eye clinic in town. I have been to other clinics and have only been truly happy with the care and customer service I received at Williston Basin. From the moment you check in until you check out you are treated like family. I have seen …
The ladies were so friendly. I mixed up my appointment time and when we all realized what I had done they were more than happy to let me come back at the right time and get me right in. Dr. Anderson was fantastic and super sweet. She asked several questions to get to know me and my eyes! They took really great care of me!
From calling to schedule, checking in, eye exam with Dr. Wick, her staff, the contact department , the glasses department, basically every single person was TOP NOTCH! Very helpful and listened! Offered rebates on contacts that I wouldn’t have know about. Don’t hesitate to come here! You won’t be disappointed. 😉
I was very happy with my service here. They were busy and I did have to wait a little while, but while waiting a very nice woman helped me pick out options for frames that I wanted, she was patient, and piled them all together for after my …
Wonderful experience with them. They took care of us. There was some delays with contacts but they made it possible and got a set in before we left, for our trip. Above and beyond customer service. Thank you to all the staff
I went in with an emergency eye condition. Within 10 minutes the Dr was with me and found the issue. I was leaving in less than 35 minutes with the issue fixed. Absolutely amazing care and compassion. They are the best.
If you’d like a snarky, condescending see you next tuesday then ask for Dr A. Don’t dare ask questions about your script with that B
5 stars!! They got me in on time for my scheduled appointment, the front desk lady was super nice and welcoming, the nurses and doctors did a fantastic job, as someone with anxiety I struggle to feel relaxed anywhere and the whole time I was here I felt calm! 🙌🏻 they also have a really great selection of glasses 👓 …
These guys squeezed me in with a next day appointment. Dr. Anderson was incredibly patient, kind, thorough, and professional. I cannot recommend her highly enough. Best medical experience I’ve had in Williston.
The girls are so nice and always help me with picking out my glasses. Just a little more expensive than other places, but always happy with my eyewear.
Shelby, she works up front for appointments, payments etc she is a total rock star customer service was exceptional. She really needs to spread her sunshine all around…. great customer service overall but she is a true Gem….
Upon arrival and check in for appts (even calls to set up appts), there’s usually some scattered energy. Who is at what station and which attendant is helping who? It’s my experience that the attention is on someone else checking in the …
Dr Mitchell Fearing has always went above and beyond for me! Coming in and staying late to fit me in while having issues with my eyes! The staff are Amazing also! I would highly recommend this Eye Clinic to everyone!
Ordered 2 pairs of glasses and I can’t see out of either pair, they want me to wear them for 2 weeks and come back if I still can’t see. When you buy glasses you should be able to see when you put them on. This place used to be amazing, …
This was first time going to this place and it was a crazy good experience. I walked in and got checked in fairly quickly seeing it was very busy. I waited in the waiting area for maybe 3 minutes when somebody picked me up and did my …
Went in for an exam through the VA, picked out frames and was told to expect the VA to send them in a couple weeks. Fast-forward a few months and I find out they never submitted the order.
I got there at my appointment time(7:30) and they were still closed but when they opened everyone who had been waiting was helped very fast and efficiently it seemed. The staff was very friendly and attentive.
My exam was with Dr. Tofte. I told him I was thinking of Laser eye surgery. He is very knowledgeable and great at explaining pros and cons of the surgery, staying with glasses and or contacts. …
Made an appointment for contacts. They made my appointment under the wrong thing. Didn’t get contacts. Missed two hours of work, charged me a copay for an office visit I didn’t want, and now I have to reschedule and miss more work and pay …
I saw Dr. Wick she and her staff are amazing. Great staff from front desk all the way thru ordering glasses.
Very pleased with the team! They were all so wonderful and helped work my husband in for a visit due to an eye problem. Turned out he had a foreign object in his eye. Very grateful for everyone who helped.
The actual doctor/ providers were great, their receptionists and their ability to handle and navigate insurance is terrible though. My first and subsequent interactions with reception and later with their insurance specialists were …
Doctor Brenno-Watterud is such a great eye doctor. So happy to have her as my eye doctor. All the staff I interacted with were really nice and helpful.
The doctor and exam were fine, had to wait for almost an hour after scheduled appointment to get in due to short staff. Getting my first pair of glasses was okay, but soon found out it was a total rip off (should have done shopping online). …