Takes advantage of their elderly patients!! Extremely disappointed with how they have treated my great aunt. Would not recommend this establishment to ANYONE.
Very impressed with the doctor and nurses knowledge and demeanor making me feel comfortable in a new environment is key to making me a repeat customer, however did not like the the attitude of the front desk personnel, idk if over worked or …
Staff was incredibly helpful! I was overly impressed by the staffs willingness to help my elderly grandfather from check in to check out! I would recommend to anyone searching for an eye clinic in the area.
Great place and very wonderful staff!! I would like to thank them for getting me in right away and starting antibiotics. Also for helping me realize that well my vision isn’t the best and glasses is the way to go. Thank you again for wonderful servers and all the help.
Extremely disappointed. Have tried them twice. I don’t dress fancy, t shirt and jeans with flip flops but for the record my wife and I are profs at the university. …
Dr. Biberdorf is amazing and so kind. He identified an retinal condition my daughter had, an unusual one, and swiftly made and facilitated appropriate referrals. Had he not been so competent and diligent, she likely would have lost her sight in one eye.
Dr. Schaff at Valley Vision is an excellent practioner. He has helped me find contacts that work even though I’ve tried many other docs and many types of lenses. The office at Valley Vision is well run and my appointments are always on time.
I cannot believe what awful customer service this place has. We have been waiting for a set of frames for our young child for three weeks and still do not have any confirmed date for when they will arrive. Each time they told us a new …
I brought myself and our two kids for a eye exam and update our prescriptions. I made the appointment requesting Dr. Biberdorf and was told upon arrival we would see Dr. Schaff instead. After the exams I went to the front desk to pay for …
Dr Jones has always treated me with a professional attitude for the last 40 years. He always takes time to answer any question I may have and is very informed about medical facts as well as optometry related questions. The technical …
I had my first appointment at Valley Vision in January with Dr. Jason Schaff. My time at the doctor’s office was relaxing and enjoyable. I was taken back within ten minutes of arriving. Dr. Schaff listened as I told him about my unique …
I’ve always had such a great experience here. I used to live in GF and went here for my eye exams. I’ve since moved but was recently back visiting family in the area and my luggage was lost by the airlines, unfortunately with all of my …
I have gone here for years and have always had great service when it came to helping me with my eyes however today… I can’t believe I even witnessed this and I probably won’t be coming back here until this is addressed. …
For many years my eye doctor at valley vision in grand forks has been dr biberdorf , i feel very comfortable when i see him for my eye examinations , he has an EXCELLENT ATTITUDE 😀 if i could put 10 stars out for biberdorf i would gladly do that . He is highly recommended by myself for your eye examinations. Thank you 😊 …
Overall a great place to get new frames or contacts. I went with my wife to help pick glasses for her and were were helped by a Sales Associate named Callie, and she was so helpful and got my wife a great deal on her glasses. I hadn’t …
Worst eye clinic I have EVER been to. The front desk women are rude and the doctors are terrible. Dr. Schaff tried to bring down my prescription, that I have had for the last 10 years, and would only tell me to give it a chance and that my …
My appointment here was fast and quick. Dr. Hall was quick and informative about my eyes and explained everything. The receptionist that helped me was very nice. Got my glasses the very next day. And the staff fitted them in me perfect and got coffee and a raisin cookie while I waited! Awesome place!
Awesome!!
Great quick customer service and no issues.
The staff are incredibly patient and helpful.
I had a great appointment. My Doctor & the nurses were awesome!!!
Takes advantage of their elderly patients!! Extremely disappointed with how they have treated my great aunt. Would not recommend this establishment to ANYONE.
By far the best Clinic I have been to!
Dr. Biberdorf is friendly and knowledgeable, very pleased with all of the staff and cleanliness of the office.
THE place to go in Grand Forks for the best doctors and most up to date styles. Their commitment to eye health continues long after your appointment.
Very impressed with the doctor and nurses knowledge and demeanor making me feel comfortable in a new environment is key to making me a repeat customer, however did not like the the attitude of the front desk personnel, idk if over worked or …
Staff was incredibly helpful! I was overly impressed by the staffs willingness to help my elderly grandfather from check in to check out! I would recommend to anyone searching for an eye clinic in the area.
Overall experience with the eye doctor, ordering contacts and picking out glasses was very good. I would recommend visiting Valley Vision!
Julie had excellent customer service skills and Haley was great with adjusting the sunglasses I had! Thank you so much! You two are the best!!!
Great place and very wonderful staff!! I would like to thank them for getting me in right away and starting antibiotics. Also for helping me realize that well my vision isn’t the best and glasses is the way to go. Thank you again for wonderful servers and all the help.
Extremely disappointed. Have tried them twice. I don’t dress fancy, t shirt and jeans with flip flops but for the record my wife and I are profs at the university. …
Dr. Biberdorf is amazing and so kind. He identified an retinal condition my daughter had, an unusual one, and swiftly made and facilitated appropriate referrals. Had he not been so competent and diligent, she likely would have lost her sight in one eye.
Dr. Schaff at Valley Vision is an excellent practioner. He has helped me find contacts that work even though I’ve tried many other docs and many types of lenses. The office at Valley Vision is well run and my appointments are always on time.
I cannot believe what awful customer service this place has. We have been waiting for a set of frames for our young child for three weeks and still do not have any confirmed date for when they will arrive. Each time they told us a new …
I brought myself and our two kids for a eye exam and update our prescriptions. I made the appointment requesting Dr. Biberdorf and was told upon arrival we would see Dr. Schaff instead. After the exams I went to the front desk to pay for …
Dr Jones has always treated me with a professional attitude for the last 40 years. He always takes time to answer any question I may have and is very informed about medical facts as well as optometry related questions. The technical …
I had my first appointment at Valley Vision in January with Dr. Jason Schaff. My time at the doctor’s office was relaxing and enjoyable. I was taken back within ten minutes of arriving. Dr. Schaff listened as I told him about my unique …
I’ve always had such a great experience here. I used to live in GF and went here for my eye exams. I’ve since moved but was recently back visiting family in the area and my luggage was lost by the airlines, unfortunately with all of my …
I have gone here for years and have always had great service when it came to helping me with my eyes however today… I can’t believe I even witnessed this and I probably won’t be coming back here until this is addressed. …
For many years my eye doctor at valley vision in grand forks has been dr biberdorf , i feel very comfortable when i see him for my eye examinations , he has an EXCELLENT ATTITUDE 😀 if i could put 10 stars out for biberdorf i would gladly do that . He is highly recommended by myself for your eye examinations. Thank you 😊 …
Overall a great place to get new frames or contacts. I went with my wife to help pick glasses for her and were were helped by a Sales Associate named Callie, and she was so helpful and got my wife a great deal on her glasses. I hadn’t …
Worst eye clinic I have EVER been to. The front desk women are rude and the doctors are terrible. Dr. Schaff tried to bring down my prescription, that I have had for the last 10 years, and would only tell me to give it a chance and that my …
My appointment here was fast and quick. Dr. Hall was quick and informative about my eyes and explained everything. The receptionist that helped me was very nice. Got my glasses the very next day. And the staff fitted them in me perfect and got coffee and a raisin cookie while I waited! Awesome place!