This business is run by crooks. They steal cash payments and pretend to never have a receipt of the transaction. I purchased expensive Frames and Len’s that were supposed to be guaranteed. However theydid not last. Sheppard won’t honor thier work or glasses
Pitiful, I’ve brought my husband to every location in Las Vegas, co-paying us to death. Dr. THEO saw him a couple weeks ago & said he needed to laser a spot he missed doing cataract surgery, prevuously, so I guess we’ll just sit her until …
DO NOT GO HERE.
They will screw you over on billing, not own up on it and then hang up on you.
I have insurance and they screwed up the billing. I am working with my insurance …
As always, the doctors and staff perfored beyond my expectations. They always have time to discuss the many questions a patient may have concerning treatments, and it is one reason I have been a patient there for so many years. …
I will be getting my first cataract surgery in January and the second in February. I was very satisfied with my initial appointment with the doctor who will be performing the surgeries.
My 86 year old step mother, JB was shuttled from a nearby assisted living facility for her annual exam. She has been totally wheel chair bound for 17 years. After watching many other patients moving in and out, I inquired regarding JB. I …
Hi to one and all, I’m Bill 74 years young had surgery on my left eye on 10-1-13
Dr. Montgomery did the job, thanks Doc. as I now have a whole outlook on life. …
Treated with respect. They are very concerned for their patients, wiping down each chair after you left it. Definitely using social distancing and masks also.
Receptionist was kind no pressure very professionally even if there was lots of people I love it there everyone was nice. The staff only. Everyone was pleasant. Good job good everyone. 👍👍👍👍👍👍👍👍👍👍 Ten Tom’s up …
We, (my wife and I) had our appointment at 12:50. We were called right away upon arrival to be examined . All the personnel and Dr Knoll were very attentive and professional . We both were in and out of the clinic right away.
Each technical assistant was helpful, cordial, kind, & pleasant to work with. The doctor was clear & concise in his assessment of my condition. And, he was a gentleman.
We highly recommend Shepherd eye clinic. We have been patients there for 6 years and never had a bad experience.
One of the few healthcare providers we have found that we reccomend.
The professionals at Shepherd Eye Center are very thorough and will tell you what they are doing and the results of your tests in a way you can understand. They are also proactive in trying to prevent the spread of COVID-19 in their offices.
I first went to this office for a second opinion last year. I’m very glad I did. My Opthalmologist I had been seeing for years told me I needed a surgical procedure which I did not need. …
The Eye Doctor was very professional and courteous. My mom’s eyes were back to normal after the Eye Doctor removed the stitches from her eyes. Thank you!
Due to changing my health insurance plan in March 2012 I saw Dr. Judy Craythorn at the Shepard Eye Center on Pecos for my annual eye exam. The office was full of patients and some with family members yet my appointment was nearly on time. …
I just called for a new patient appointment after seeing a TV ad. I have Cigna insurance. I was told they don’t take “out of state insurance.” What the heck? Why advertise to a broad demographic if you won’t take those same people you are advertising to? Called Brimhall and got same same appointment.
After going to my appt, I have to change my previous review, this is a very professional clinic, I was treated with respect and excellent staff and doctor, my wait time was minimal, the staff were courteous, and explained everything in …
I am very pleased with the quality of service I have recieved from each visit I have a had.
I will continue to make all my eye appointments with Shepherd Eye Center. …
I really like this place. It is very crowded at times but the customer service happens to be very good.My last appointment just a few days ago, I missed by accident and called reception and was told to come in later that day. Most places will book you three weeks out.
During my visit to Shepard Eye center I found it very clean and organized, the whole staff were super nice and I mean the whole staff because you do see them all, lol. You go to several rooms where different things are checked then the Dr. …
From the moment I arrived I felt valued as a patient. The staff were professional and friendly. Loved Mike’s enthusiasm! Would highly recommend Shepherds Eye Center.
I was to have surgery that morning, l got there and was having a hard time breathing. The did everything tring to bring my blood pressure, down, also to get my breathing steady. I got worse. I was sent to the hospital and I had two blood clout in my lungs. I think the saved my life .
I am extremely satisfied and grateful for the eyes operations performed by Dr. Shepherd and Dr. Montgomery in 2003. Since then I have visited your Eye Center for regular …
I visit the Pecos-McLeod office. They practice COVID-19 safety practices and are very efficient. I request Dr Montgomery for most procedures and he is top knotch in all categories. I feel confident in highly recommending this facility and doctor for optometry & opthalmology services.
The staff is so very friendly. They also see to it that you are there main concern.there is alot of process to dialate your eyes,and have the final Optomolgist check your eyes. You are able to purchase glasses there after your exam . But overall great experience.
I just had surgery on my eyes. I have going to Shepard for years. They have great service. You get the feeling that they care. I would not think of going anywhere else. Dr. Hanson was just great. i had a good experience at Shepard.
The wait is worth the time. You will receive courteous, professional treatment explained in clear, complete, concise and correct language. You can trust them with your eyes! I don,t trust my banker with my money!!
The office at the Pecos-Mcleod location has a great staff – friendly, professional, and I had very little wait time. I was very pleased with my experience. Dr. Alder was excellent!
There is no doubt that Shepherd Eye Center has the best eye care in Las Vegas. I had cataract surgery there with Dr. Steven Hansen. He is the best medical professional — not just in eye care and surgery , but in the entire medical …
4 years ago chose SEC as a second opion to my insurance provider. Now SEC is my out of pocket provider, I trust them beyond all others.
In a few weeks a cataract procedure.
My family have been patients at the Shepherd Pecos eye center since November 2012.
Services rendered included Cataract surgery, annual medical checkups, and eyelid surgery. All procedures were completed successfully and to
our satisfaction.
I believe i saw Dr. Stewart here. i was visiting from Florida seeing my grandma who was in the hospital, and needed to get my eye looked at but couldnt get in before i left Florida and otbcouldnt wait. I was miserable for a month with my …
I have had issues with my eyes since birth. Then cataracts. Now, after surgery, I can finally see the world the way it was meant to be seen. I can now differentiate colors which I was never able to do before.
Thank you SEC.
Dr. Hansen is an amazing doctor. His staff is also so supportive and helpful. I have been so thankful to have him caring for my ongoing eye issues. Thank you Shepard Eye Center
Dr Hansen’s treatment of my cataracts and astigmatism is a total amazement to my vision and my life, i am a year out and enjoying doing things I have intentionally avoided for atleast the previous 5 years
First of all, thank God I did not go through with cataract surgery at this dump and went back to my doctor in Dallas Texas, one of the best in the world! Not only was my doctor more thorough, went the extra mile to insure that my …
They are very professional including all the techs and Dr Reddy is very good she does not try to up sell you anything and she explains all aspects of your eyes and gladly answers any questions. As far as I am concerned she and Shepherd are first rate!
I have been treating with Dr. R. Reddy since before he joined the Shepherd Group and he is an outstanding and caring ophthalmologist. I have a complex medical history and he always keeps up to date with the current trends. When I mention …
I have been going there for over 20 years. You are not going to find better and more caring Doctors & staff in Las Vegas. My current eye Doctor is Dr Steve Hansen but I have also used Dr Robert Taylor for laser vision correction & Dr Steve …
Why do dr’s make appointments they can’t even keep? I think waiting in the waiting room for someone to call you for over an hour is just plain rude and unacceptable. My time is just as valuable to me as it is the dr and his time. I can get …
Came here to get glasses. Worker told me that my insurance only covered glasses or contacts and not both. Told me four times I was wrong and that I was reading my insurance wrong, and didn’t even bother to look over the paperwork herself. I …
I was totally aware of what was going on around me until the anesthesia kicked in.
Then it was like my brain was switched off, and then switched back on again when surgery was done. I can see much better now.
Very clean and well organized. Social distances procedures are strictly followed. Chairs are cleaned after each use. My appointment with Dr. Reddy was conducted in a safe and comfortable environment.
I love the this company and the staff but I have found that the long wait time and I was sitting there for hours and no one to check if I had been seen and the wait time to checkout for me was long as I had to have someone drive me so I had to leave so I wouldn’t miss my ride home. Please fix this
Exceptional service and care. Professional, patient and thorough. I couldn’t ask for better! This place is awesome, and Dr. Cruvant is best of the best!
Thank you very much.
One of the most unprofessional staff. They were not sync to each other and confused with their own process. Highly not recommended to anyone who is value their time and money. …
Great experience! No long waits, Staff gets you in/out before you know it. I saw Dr. Stewart, he patiently listened & answered all my questions. I have total confidence in his diagnosis & treatment plan.
Went to 2 other eye doctors to have metal removed out of my eye over a 1 week period. They said they got it all . Which they were both wrong. Got in at shepherd eye care and seen Dr. Hansen and he removed a half dozen small pieces. Hands down the best there is. Thank you again Dr. Anyone needing eye care, this is the place to go
Dr. Cruvant has been the ophthalmologist (needs HER NOT an Optician/as her Diabetic Eye Dr) for my mother around or over a decade now (<10yrs) & each visit is timely, efficient & customer service is impeccable..
Dr Noll is fabulous! Excellent doctor, he make sure you feel comfortable and his staff is top-notch. I am very impressed with Dr. Noll and feel comfortable to asks questions when there’s something I don’t understand.
Terrie Sumlin
The staff is very friendly and professional. I especially love Dr. Brad Stewart and followed him from his private practice. He is an asset to Shepherd Eye Center and highly recommended him and the center for all your eye care needs.
Very comfortable experience. I was in and out in slightly under an hour. Everyone was courteous and friendly, and the office ran very smoothly. See one technician first, wait a bit, see a second technician, wait a bit, and then the MD …
Dr. Eisenberg and all the staff at Shepherd Eye Center are fantastic. I was able to get an appointment quickly, check in was very efficient and Dr. Eisenberg was very thorough and knowledgeable.
Absolutely never again! Went there twice for my kids. First time, at my behest, we bought glasses there and low and behold, no bill aside from a copay. Second time we go, we paid the copay, then months later we get a bill for almost $900 …
Extremely impressed with how all staff was professional, courteous & knowledgeable from top to bottom. Receptionists, technicians and doctor. Especially appreciative of your understanding regarding appointment rescheduling. Looking forward to s continued great relationship with Shepherd. Thanks for being the best!!! Nancy Hoyt
It’s a factory. Office support has no personality. Insurance is priority. No respect for people’s time. One hour past appointment time. Still waiting. Not sure why. Wasn’t just me. My husband’s appt was a solid hour late too. I’d heard good things but not so far
Dr. Alder is a very caring and competent doctor and I appreciate all that he has done for me in terms of my cornea. He scraped the scar tissue off my cornea and it resulted in a clearer vision for me!
Dr. Stewart was extremely helpful in diagnosing my eye condition. I came in for a last minute appointment after 3 other medical offices could not figure out my eye issue. The staff was very knowledgeable, friendly and professional.
Dr. Cruvant is great. She is thorough, obviously knows her field, and I feel confidant that I am getting excellent care. She explains everything and I feel lucky to have found her.
Dr. Tushina Reddy performed my father’s cataract surgery and she was excellent. We would highly recommend her to anyone looking for the same type of procedure.
Dr Alder has done 2 Coreneal transplants on my eyes and the joy of being able to see properly again I cannot even describe! Thank you Dr. Brian Alder! with Shepard Eye Centers.
I waited less than 10 minutes to be seen. The employees were friendly and helpful. Doctor Stewart was caring and professional, as well as considerate enough to answer all of my questions. And he made me feel like he wasnotin a hurry to …
My 4th annual appointment went well just over 2 hours. Each steps taken before seeing Dr. Stewart were well organized with their innovated equipment’s used to thoroughly examine and detect if any problems in your vision occur.Overall left …
I had bilateral cataracts done a year ago at Shepherd Eye Center on Pecos. I’m in the nursing field so I know medicine and that was the most organized will run doctor’s office I have ever been in without exaggeration. I won’t spin and yes …
The Shepherd Eye Center is one of the most well organized offices I have ever been to. They are thorough, fast and make sure everyone is taken care of. Dr. Cruvant is absolutely wonderful and spends as much time as you need.
Dr. Alder is amazing! he cares and listens to your concerns. His staff is great too! very helpful. The wait was way too long but all in all it was fine once they saw you.
Dr Alder is the best in his field, he removed my caderacks 5yrs ago and he has taken care of my eyes every since, with examinations, and new glasses for the last 8 yrs, thank you so much Jim las vegas nv
The service was good but the glasses and frames are way over priced. They wanted over 500.00 for lens and frames. I had the exam there but went somewhere else to get my lens and frames.
My name is Connie Mercado. I am so impressed with the staff of Shepherd Eye Center. Upon knowing that I am driving my 2 sisters to the center, they scheduled them accordingly. …
Twice I have had a scheduled appointment, and twice I have had to wait OVER AN HOUR before being seen and escorted to exam room. Why do they do this instead of simply scheduling appointments at a later time. Seems only to happen at the …
I have been a patient at Shepherd Eye Center for about 25 years. They have all been great with both my husband and myself. I would recommend them to anyone needing caring, compassionate help with their eyes. I trust them cometely.
Called yesterday and today …left message I’d like Dr Alder or his nurse to call me..nothing yet. I wanted to talk about my catarac surgery, and get my eyes measured and getting the process started… I’ll be calling again tomorrow! Maybe someone isn’t seeing that they get this message Thank you.
Dr Robert Taylor and staff have been amazing. I underwent PRK surgery and even though there was a slight hiccup with the healing process, Dr Taylor went above and beyond to make sure we were in constant communication and set follow up …
Friendly Staff and Amazing Dr. Thank you Dr. Alder for easing my fear of getting my procedure done. Thank you for checking up on me frequently to ask how I’m doing/how I’m feeling.
It should not take 2 hours to get you eyes checked. I felt like I was in a cattle call.
First of all, you make an appointment, show up early and have to wait 30 minutes …
Shepard has been the worse experience of my life trying to get my mom’s cataract surgery and follow up appts set up, no one there knows what the truth is when they know an appt will take up to 3 hours and yet they tell you it will only take …
My husband and I recently had appointments with Shepherd Eye Center. Courtesy, professionalism and efficiency were practiced by all staff members. Precautions to safeguard against Covid 19 were carried out to the letter. We have been …
I was greatly pleased with every aspect of this facility; inside and out. Great customer service experience from beginning to end. Well organized in a timely manner. Everyone was kind and they definitely utilize time efficiently. The …
I have been going to Shepherd Eye Center for about 18 yrs having had a cataract procedure with Dr. Shepherd before his retirement and have continued with Dr. Hanson for 17 years. I have been happy with their efficient operation conducted with professionalism and feel very confident in any procedures Dr. Hanson may prescribe.
This is the ONLY optometrist company I will go to in this city. I’ve referred over a dozen people in the last 20 years and all have been satisfied as far as I know. Dr. Shepherd did my cataract surgery in 1999 and an ex’s in 1990. I have since had several visits with various doctors there and am satisfied with them.
I was unsure about an upcoming surgery However I made an appointment to speak with Dr. Montgomery for the 2nd time He took the time and explained the procedure of the surgery To my understanding. I was at ease when I left the office 12/06/2021.
Shepherd Eye is a very professional place. Very efficient and friendly. I love Dr. Ravi Reddy. I have been seeing him for about 10 yrs and he has not failed to greet me first with a handshake before he examines me. He is attentive and …
Shepherd Eye Center has the most caring physicians. They are all professional and kind. They take the time to explain procedures, findings, and the next option. Cudos to Dr. Stewart and Dr. Hansen.
I have been here a couple of times now and each time I was treated with great care. I wasn’t quite in and out quickly, but the wait never felt too long. They also make sure to keep the facility clean wiping down each seat between patients.
My yearly visit at Shepherd’s Eye Clinic was a pleasure. I saw Dr.Brad Stewart who has been my eye doctor since 1986. After a very thorough eye exam, I left happy about my whole visit.
Dr. Montgomery is a close friend and a caring doctor. I was relieved to get an appointment with him after experiencing a retinal tear in my left eye. He’s definitely one of the best.
Just wanted it to be noticed what a wonderful compassion and warm welcoming Vaire was at treating the customers coming in and leaving the facility. Erica at the front desk was really rude but Vaire with her caring and supportive nature …
Shepherd Eye Center is a very competent and professional organization. they do a very thorough eye exam. They are also excellent if you have any eye problems that you have to correct. It’s good to know they are well versed in every area …
In spite of all the people that was sitting in the waiting room they were very timely very professional I really appreciate all the honesty and professional Care I got there
Excellent Service. All staff friendly, Dr. Hansen if I got his name right is an asset to your organization. His a caring doctor. But wears the same shirt every time. I think he needs a immidiate raise in pay.
It was a very professional process everything was done in a timely manner everybody was very nice and professional as of now I would not go anywhere else
I was frustrated that I waited over 30 minutes before seeing the first technician who gave me my first exam . The second lady dilated my eyes and very shortly later I saw Dr Cruvant ! I was very content with how she took care of me
Considering that Shepherd is one of the busiest eye care facilities in town, the office is run impecably like a perfect purring motor. The care you receive is genuinely five star, the staff are incredible and I don’t think I’ve ever waited …
Excellent patient services. Entire staff is very professional and Dr. Brad Stewart took the time to explain test & results. Overall a very pleasant experience and I would highly recommend this facility and in particular Dr. Brad Stewart.
Do not get Ray-Ban prescription glasses from here they will not service them. After 4 months one nose pad came off and they told me they cannot order them & gave me a flyer to go to a local eyeglass repair store or told me to contact …
I can only go to one person when it comes to my eye care and that is Dr. Steven Montgomery. His knowledge and skill are direct to the point and accurate. His advice on treating my dry eye condition solved my vision problem and saved me a boatload of money.
Dr. Alder omg!!!!!! I can’t say enough good things about him. From the start he was very thorough with everything pertaining my eye. He kept me informed on everything. He walked me through the healing process. Much respect to him. Thank you so much sir!!!!!! My eye is healing slowly but surely. 🙏🏾 …
I was seen on time for my scheduled visit. The front office staff was very professional and courteous. My evaluation with Dr. Hansen was also completed with friendliness and competency. I was treated with utmost respect and a caring …
Before I make appointment I make sure they accept my Eyemed insurance. Receptionist tell me copays $50.00 and then my eyeglass insurance not cover lens cost me $650.00 just for lens, but they give me good better price WITHOUT INSURANCE …
Evidently if you are not rich and have a constant flow of money they don’t have to let you know if you owe them for a test your insurance doesn’t cover so you waste a trip there and back.
I am delighted with their service. They’re accommodating and knowledgeable. The clinic is clean and has a good quality I hope they continue to give a good service and clean facility.
Had cataract surgery done in both eyes. Dr Tushina Reddy is the best. Kind, , knowledgeable, very thorough in explaining everything. She did a wonderful job on both my eyes.
I had a very pleasant experience. From the sign-in to the initial examination to my consultation with Dr. Cruvant, everyone was courteous and professional. Dr. Cruvant took the time to thoroughly explain her findings and answered all my questions. Although they were quite busy that day, I was in and out relatively quickly.
Shepherd Eye is, in my opinion, the best eye care facility in the Henderson / Las Vegas area. One caveat, choose your physician carefully. I use Dr. Robert B Taylor III, a professional, knowledgeable, thorough and very pleasant individual. …
Dr. Hansen is calm and thorough. I always feel informed and well cared for. I trust that they are at the fore-front of technology and the latest advances in eye care. I am grateful to be a patient!
Discharge staff was very rude my grandmother had another appointment to get to we had been there since 730am it was already 1130 and instead of saying we are having computer issues would you like to call us they had attitude you can sit …
I have been going to Shepherd eye center since I moved here 18 years ago from Illinois and I love Dr Hansen. Everybody there is just very kind and caring and they are very good people I would never go anywhere else even though I have to drive far to get there that’s okay, I love Shepherd eye center.
The Shepherd Eye Center has a friendly and efficient staff. I have been going here for several years and completely trust that my eye care needs are taken well care of by Dr. Montgomery and the staff.
The process of setting up an appointment was accomplished with ease. Check in for the appointment, and the process of sharing insurance information is really outstanding. A kiosk is employed to share your insurance documents . The support …
Everyone so far has been very kind to me. I am getting ready to have cataract surgery tomorrow morning with Dr. Eisenberg. I am hoping that he will help me with all my eye issues in the high pressures in my eyes
Came in to get a cataract fixed, could not do it, was told I was overweight and it was elective surgery, doctor did other eye two years ago, I’m a big man and my health hasn’t changed since then, discrimination practice, you have lost my buisiness.
Personal and friendly. The entire staff made me feel very comfortable every step of the way with receiving the very best in getting my eyes examined and my follow-up care. Thanks so much!
I’ve had cornea problems all my life. Fortunately I’ve always been referred to top eye institutes in the several states I have lived in. I’ve seen enough physicians to know a good caring knowledgeable Doctor when I see one. Dr. Alder is top …
Dr. Eisenberg is my doctor and is a great professional. He has made every appointment a calming experience. He has a great bedside manner.
What more can I say, he’s NUMBER 1 in my book.
I am so incredibly appreciative for the care and attention of the Shephard Eye Center team. I was an out of town (New) patient visiting Las Vegas for the holidays and had a problem with one of my eyes. Even though it was the holiday …
The V A started a community service due to being backed up..
The best thing ever!!
My roommate recommended Shepherd Eye Center.. I did some research and it is …
I had my yearly eye exam at the Pecos location and once again their very clean office was appreciated as well as their fast and courteous service and great Dr’s. They have a new check in system which works really well and you pay right at kiosk.
I have gone to a total of two appointments here, one around a year ago, and one yesterday. The first one was fairly standard — a long wait, and then I saw my doctor — although I felt distinctly uncomfortable and demeaned in the presence of …
I normally go to their other office at Carnegie in Henderson. I wanted to see Dr. Montgomery before the end of the year but they didn’t have anything open at that office so I asked for the Pecos office. I was glad I did. I was extremely …
All of the associates at the Sheperd Eye Center at the Pecos McCloud location are always helpful. Dr. Emily Fant, has been my ophthalmologist for over 15 years and, In my opinion, she is an exceptional and thorough physician. So long as …
The most amazing and kind staff at the shepherd eye center. Never had an issue with appointments and always go above and beyond to take care of their patients!
This is the best eye clinic in las Vegas I got a piece of cast iron from grinding with a grinder in my eye that was stuck to my pupil and it was very discomforting I made a appointment with Joyce H Cassen, M.D. she was absolutely amazing …
I brought my mother to her annual eye exam. She had a 2:40pm appointment time. She was FINALLY seen by the doctor at 4:45pm. They close at 5:00pm. I feel that they made her wait for 2 HOURS, then rushed her appointment with the doctor …
I TV bewas at the Pecos-MacLeod location the other day for an eye exam and to get fitted for new frames. Everyone was so professional…the person who greeted me upon my arrival and helped me register at the kiosk, the technicians who took …
I am overwhelmed with the results of my eye doctor.He is the best hand’s down. Dr. Steven Montgomery is the best. He walked me through everything before my eye surgery. It was a pleasure to have him preform my eye surgery. The team he has is also great. I’m am overwhelmed.love your eye thank you Adrian Rivard.
I have been a patient of the clinic for some time and Dr. Reddy and his staff deserve the 5 star rating. Dr. Reddy performed several surgeries and I felt confident and assured that all would go well, which it did. Thank you for the care.
The team at Shepherd is very organized and provide great service. I have known Dr. Fant for over 30 years. She is an amazing provider. She is very thorough, informative, and a great listener.
Doctors and Techs are personable, courteous, knowledgeable, friendly, and nice. Only negative is they still make you wear a mask!
Update, masks no longer required!
Everyone who worked there was very efficient and professional at their jobs. Each person working there had a different job function and quickly managed to move clients from one job function to another. Dr. Hansen was extremely …
This place and this doctor in particular was referred to me by my neighbor. I can see now why. Everybody there was very friendly and very efficient. They were on time so much that I didn’t even have to sit down in the waiting room. As soon …
I have been going to Shepard Eye Center for more than 25 years. Dr. John Shepard did my cataract surgery in 1997. The staff and technicians are very efficient and professional. My doctor, Dr. Steven Hansen is wonderful. He is kind, …
I have been going to Shepherd Eye Center for over 15 years. Generally they are courteous and efficient. My last visit on May 26 unfortunately was not the case. I waited over an hour to be called and then more waiting for the dilation and …
My Shepherd visit was all but pleasant and satisfying experience.Thank you all very much specially to Dr Stephanie Oh who is very accommodating and professional.
Dr. REDDY AND MEDICAL STAFF ARE VERY NICE. THEY TREATED PATIENT SO WELL. I LOVE GOING BACK AND ROCOMMENDING SHEPHERD EYE CENTER TO MY FRIENDS AND FAMILY.
It looked very crowded but there are many doctors/service going on. Wait was not terrible staff very friendly. Saw Dr.Adler, he was professional with a very friendly mannerism.
They were very fast and the people were very helpful to my wife Felicitas Bentley on helping her get the paperwork done to get her drivers license . At 87 she has to go through a lot of things to get her license renewed. We thank them for their professional help .
I went in for a cyst or a small lump on my lower eyelid, on the inside. 2 hours later after three technicians and finally seeing Dr Taylor there were no results. Dr Taylor had no idea what it was and did not even prescribe anything to help. …
They care about everyone, I love this place, I’ve been going for years I go there cos’ my Mom recommended it to me. I’m blessed to have a Mom like her I still go. I love the staff there especially. 🤍🤍🤍🤍🤍 …
Thank you Dr. Alder and the entire staff for the BEST experience with a cornea replacement! Just 2 weeks post surgery and everything went perfectly and the eye is healed.
This place ran so efficiently it blew me away everyone, the people who helped me check in, to the receptionist and all people who did tests on my eyes to the optometrist were swsome professionals, courteous. The place was packed bit no wait time. They run a tight ship. Amazing!
I was looking for a great experience. What I got was waiting for nothing. My I Doctor in California was better then there. So I explained to them what I was feeling, but what I got your eyes are fine. I will not go back.
Shepherd Eye ctr. is great Everyone I interacted with there was extremely very nice and professional. My Dr. was Dr. Hansen and i think he is great. I can definitely see better with just a little bit of laser work. Great place
This was my first time to use this office. Check in with kiosk was okay. The laday at front desk was very mean. I asked her why i have to pay extra after co pay. She charge me extra $50 for no reason. ” insurance don’t cover for what you …
Thanks for the excellent care that Dr. Reddy and his staff provided to me and you probably saved the sight in my left eye in doing so. Merry Christmas and Happy Holidays to ALL.
Dr Alder is a great doctor. He will treat your eyes carefully. When you have problem with your eyes he will check it until he find your problem. Thanks Dr Alder.
Very satisfied with Shepherd Eye Center. I have been going for many years for regular eye visits, cataract surgeries and laser tx. I have been more than satisfied.
New patient looking to schedule for my daughter, she is in need of sclera lens. No one from the appointment to the billing knew or able to answer if this is a service they offered. I’ll continue to look.
Great place to have your eyes taking care of. Receptionists are friendly, workers are knowledgeable and my eyes doctor is great. Thank you very much for your service.
I was denied service by this Dr. I was referred to him from my own Doc. Once he arrived in the room, he barely look one second to check me-
He then followed by saying I had “nothing”. …
I’ve been a patient here at Shepherd Eye for several years now. Being treated for glaucoma. It’s always a pleasant experience coming here for an exam. The doctors and entire staff are always friendly, helpful and professional.
I walked in for an eye exam. There’s a sign that says optical here, sign in. I walked up to the sign. There’s a woman sitting there with a clipboard full of names. She says you don’t have to sign in you’re the only one here. I told her I’m …
I have been going to Shepard Eye Center for my vision care for almost twenty years. Have found them to be professional and caring.
I really believe that I still have my vision and am still able to drive at age 86 because of the wonderful care I have had there
Highly disappointed that they do not do contact lense fittings, something that should’ve been told to me over the phone while making the appointment knowing that I was going to get my eyes check for a new prescription. I was never advised …
Customer for 4+ years. Take your money elsewhere. Awful offices and scheduling. Require appointments months in advance and cancelled without notice from spam numbers. I’ve set appointments 6 months in advance for them to be cancelled and be …
Dr.Alder is great! I had glasses for 68 years, after my Cataract Surgery , I only need readers that I can buy at Walmart. Great job Dr. Alder. This has change my life. Thank you more than you will ever know.
Excellent care. The office staff, nurses and the doctor made me feel very special and comfortable. I did not have any pain and the procedure was done before I knew it. I’m very thankful. I chose the best Eye Center. TY
I was treated very well in my entire experience with Shepherd Eye Center. Dr Steven Hansen is an excellent surgeon and he gave me amazing sight by removing my cataracts. The whole experience was made easy because they are well established and know all the procedures necessary. I would highly recommend them to anyone.
Dr. Montgomery did my cataract surgery back around 2006. I have been seeing him every year since then. He’s always thorough, courteous, with excellent bedside manners. He also dresses impeccably, as all doctors should. I highly recommend him.
Shepard Eye has impressed me from the start. It is extremely well organized with capable staffing. Examines are very thorough. Medical and lay staff are well trained and very pleasant to work with. I look forward to returning for my second cataract surgery and future eye care needs.
Dr. Montgomery gave me back the gift of seeing clearly. After a challenging year (having had a retinal detachment) in my left eye which then caused a cataract. Under his skillful, surgical hands, I was able to achieve 20/20 vision and can …
I got there over an hour early for my appointment. I was promptly checked in by the delightful front desk staff. As soon as the assistants came back from lunch they did not hesitate to take me back for my exams. Dr. Stewart is amazing! He’s …
This business is run by crooks. They steal cash payments and pretend to never have a receipt of the transaction. I purchased expensive Frames and Len’s that were supposed to be guaranteed. However theydid not last. Sheppard won’t honor thier work or glasses
Pitiful, I’ve brought my husband to every location in Las Vegas, co-paying us to death. Dr. THEO saw him a couple weeks ago & said he needed to laser a spot he missed doing cataract surgery, prevuously, so I guess we’ll just sit her until …
Wonderful staff and doctor. Explains things well. Didn’t have to wait too long.
DO NOT GO HERE.
They will screw you over on billing, not own up on it and then hang up on you.
I have insurance and they screwed up the billing. I am working with my insurance …
Very happy with Shepherd Eye Service
Dr. Emily Fant is the best!
As always, the doctors and staff perfored beyond my expectations. They always have time to discuss the many questions a patient may have concerning treatments, and it is one reason I have been a patient there for so many years. …
I will be getting my first cataract surgery in January and the second in February. I was very satisfied with my initial appointment with the doctor who will be performing the surgeries.
Well organized company,
Thank you
The staff are wonderful they make you feel at home
The doctors are very caring & understanding about your problems or your needs there …
My 86 year old step mother, JB was shuttled from a nearby assisted living facility for her annual exam. She has been totally wheel chair bound for 17 years. After watching many other patients moving in and out, I inquired regarding JB. I …
Great experience. Everyone was super helpful and attended to my every need.
Great atmosphere. All the staff was wonderful. The Dr took his time and answered all of my questions.
Hi to one and all, I’m Bill 74 years young had surgery on my left eye on 10-1-13
Dr. Montgomery did the job, thanks Doc. as I now have a whole outlook on life. …
Had cataract surgery with perfect result. No sales pressure like some other doctors. Emergency appoints easy to get. Happy with them.
I FINALLY FOUND A GREAT Eye DOCTOR that really HELPED ME tremendously! Carolyn Cruvant was WONDERFUL! Thanks to HER, MY EYES are feeling 88% BETTER!!!
Treated with respect. They are very concerned for their patients, wiping down each chair after you left it. Definitely using social distancing and masks also.
Entire staff friendly and make u feel important to them!
Receptionist was kind no pressure very professionally even if there was lots of people I love it there everyone was nice. The staff only. Everyone was pleasant. Good job good everyone. 👍👍👍👍👍👍👍👍👍👍 Ten Tom’s up …
We, (my wife and I) had our appointment at 12:50. We were called right away upon arrival to be examined . All the personnel and Dr Knoll were very attentive and professional . We both were in and out of the clinic right away.
Positive friendly and extremely
Professional 🤲 …
Each technical assistant was helpful, cordial, kind, & pleasant to work with. The doctor was clear & concise in his assessment of my condition. And, he was a gentleman.
We highly recommend Shepherd eye clinic. We have been patients there for 6 years and never had a bad experience.
One of the few healthcare providers we have found that we reccomend.
The professionals at Shepherd Eye Center are very thorough and will tell you what they are doing and the results of your tests in a way you can understand. They are also proactive in trying to prevent the spread of COVID-19 in their offices.
Very knowledgeable and easy to talk with. The whole family trusts Dr. Alder completely.
I first went to this office for a second opinion last year. I’m very glad I did. My Opthalmologist I had been seeing for years told me I needed a surgical procedure which I did not need. …
The Eye Doctor was very professional and courteous. My mom’s eyes were back to normal after the Eye Doctor removed the stitches from her eyes. Thank you!
In and Out,…not bored or slow like other clinics around town…Dr. Hansen went straight to the point,…Great Service overall a 10+
Due to changing my health insurance plan in March 2012 I saw Dr. Judy Craythorn at the Shepard Eye Center on Pecos for my annual eye exam. The office was full of patients and some with family members yet my appointment was nearly on time. …
I just called for a new patient appointment after seeing a TV ad. I have Cigna insurance. I was told they don’t take “out of state insurance.” What the heck? Why advertise to a broad demographic if you won’t take those same people you are advertising to? Called Brimhall and got same same appointment.
Friendly, know how to do their jobs
Extremely good Doctors, highly recommend
After going to my appt, I have to change my previous review, this is a very professional clinic, I was treated with respect and excellent staff and doctor, my wait time was minimal, the staff were courteous, and explained everything in …
I am very pleased with the quality of service I have recieved from each visit I have a had.
I will continue to make all my eye appointments with Shepherd Eye Center. …
I really like this place. It is very crowded at times but the customer service happens to be very good.My last appointment just a few days ago, I missed by accident and called reception and was told to come in later that day. Most places will book you three weeks out.
During my visit to Shepard Eye center I found it very clean and organized, the whole staff were super nice and I mean the whole staff because you do see them all, lol. You go to several rooms where different things are checked then the Dr. …
From the moment I arrived I felt valued as a patient. The staff were professional and friendly. Loved Mike’s enthusiasm! Would highly recommend Shepherds Eye Center.
I was to have surgery that morning, l got there and was having a hard time breathing. The did everything tring to bring my blood pressure, down, also to get my breathing steady. I got worse. I was sent to the hospital and I had two blood clout in my lungs. I think the saved my life .
I am extremely satisfied and grateful for the eyes operations performed by Dr. Shepherd and Dr. Montgomery in 2003. Since then I have visited your Eye Center for regular …
Dr. THEODOSIS is cool & quick to see the issue & provide resolution regards to the bels palsy with my left eye; I’m glad I didn’t need new glasses!
Very helpful. Dr. Stephen Montgomery explains things and is very friendly and helpful.
It was a great fast and the workers gave great support
Dr. Cruvant is an amazing provider, would recommend to anyone. The company is great!
I’m over 30 yrs as a patient at Shepherd Eye Center.
Many eye surgeries and very happy with ALL 3 of my Doctors.
I visit the Pecos-McLeod office. They practice COVID-19 safety practices and are very efficient. I request Dr Montgomery for most procedures and he is top knotch in all categories. I feel confident in highly recommending this facility and doctor for optometry & opthalmology services.
The staff is so very friendly. They also see to it that you are there main concern.there is alot of process to dialate your eyes,and have the final Optomolgist check your eyes. You are able to purchase glasses there after your exam . But overall great experience.
I just had surgery on my eyes. I have going to Shepard for years. They have great service. You get the feeling that they care. I would not think of going anywhere else. Dr. Hanson was just great. i had a good experience at Shepard.
Short waiting time very patient staff.
The wait is worth the time. You will receive courteous, professional treatment explained in clear, complete, concise and correct language. You can trust them with your eyes! I don,t trust my banker with my money!!
The office at the Pecos-Mcleod location has a great staff – friendly, professional, and I had very little wait time. I was very pleased with my experience. Dr. Alder was excellent!
Very knowledgeable and kind and funny! We are very important to dr. Eisenberg.
Was expecting a long wait but not at all
There is no doubt that Shepherd Eye Center has the best eye care in Las Vegas. I had cataract surgery there with Dr. Steven Hansen. He is the best medical professional — not just in eye care and surgery , but in the entire medical …
4 years ago chose SEC as a second opion to my insurance provider. Now SEC is my out of pocket provider, I trust them beyond all others.
In a few weeks a cataract procedure.
I feel my eyes are in good hands
My family have been patients at the Shepherd Pecos eye center since November 2012.
Services rendered included Cataract surgery, annual medical checkups, and eyelid surgery. All procedures were completed successfully and to
our satisfaction.
Missed my bus for my glaucoma surgery. Now Shepard rescheduled me a month and a half out. That makes no since what so ever!!!
People were nice to me.
Dr. Tushina Reddy and her staff are very helpful and professional with their clients.
I was impressed by the clarity of the doctor’s report.
I believe i saw Dr. Stewart here. i was visiting from Florida seeing my grandma who was in the hospital, and needed to get my eye looked at but couldnt get in before i left Florida and otbcouldnt wait. I was miserable for a month with my …
I have had issues with my eyes since birth. Then cataracts. Now, after surgery, I can finally see the world the way it was meant to be seen. I can now differentiate colors which I was never able to do before.
Thank you SEC.
Dr. Hansen is an amazing doctor. His staff is also so supportive and helpful. I have been so thankful to have him caring for my ongoing eye issues. Thank you Shepard Eye Center
Dr Hansen’s treatment of my cataracts and astigmatism is a total amazement to my vision and my life, i am a year out and enjoying doing things I have intentionally avoided for atleast the previous 5 years
Great staff, very professional yet caring. A+++++++++
Excellent, attentive and very thorough during eye exams. Dr answered my questions in a timely manner. I was very pleased with the visit.
Totally professional. Cataract surgery went very well. These folks are very good at their profession.
First of all, thank God I did not go through with cataract surgery at this dump and went back to my doctor in Dallas Texas, one of the best in the world! Not only was my doctor more thorough, went the extra mile to insure that my …
They are very professional including all the techs and Dr Reddy is very good she does not try to up sell you anything and she explains all aspects of your eyes and gladly answers any questions. As far as I am concerned she and Shepherd are first rate!
I have been treating with Dr. R. Reddy since before he joined the Shepherd Group and he is an outstanding and caring ophthalmologist. I have a complex medical history and he always keeps up to date with the current trends. When I mention …
I have been going there for over 20 years. You are not going to find better and more caring Doctors & staff in Las Vegas. My current eye Doctor is Dr Steve Hansen but I have also used Dr Robert Taylor for laser vision correction & Dr Steve …
Why do dr’s make appointments they can’t even keep? I think waiting in the waiting room for someone to call you for over an hour is just plain rude and unacceptable. My time is just as valuable to me as it is the dr and his time. I can get …
Came here to get glasses. Worker told me that my insurance only covered glasses or contacts and not both. Told me four times I was wrong and that I was reading my insurance wrong, and didn’t even bother to look over the paperwork herself. I …
I was totally aware of what was going on around me until the anesthesia kicked in.
Then it was like my brain was switched off, and then switched back on again when surgery was done. I can see much better now.
Very clean and well organized. Social distances procedures are strictly followed. Chairs are cleaned after each use. My appointment with Dr. Reddy was conducted in a safe and comfortable environment.
It’s a long wait, but you get expert care. And it’s your vision, afterall!!
I love the this company and the staff but I have found that the long wait time and I was sitting there for hours and no one to check if I had been seen and the wait time to checkout for me was long as I had to have someone drive me so I had to leave so I wouldn’t miss my ride home. Please fix this
Saw Dr Cruvant for the first time. She was very pleasant and thorough. Previously saw Dr Noell,. He was excellent also, but has since retired.
Exceptional service and care. Professional, patient and thorough. I couldn’t ask for better! This place is awesome, and Dr. Cruvant is best of the best!
Thank you very much.
One of the most unprofessional staff. They were not sync to each other and confused with their own process. Highly not recommended to anyone who is value their time and money. …
I think you guys are awesome and do a good job
ON TIME..STAFF VERY FRIENDLY AND PROFESSIONAL. DOCTOR TAKES TIME TO ANSWER QUESTIONS.
Great experience! No long waits, Staff gets you in/out before you know it. I saw Dr. Stewart, he patiently listened & answered all my questions. I have total confidence in his diagnosis & treatment plan.
Shepherd Eye Center continues to provide professional and excellent service for over 15 years and we highly recommend Dr. Robert Taylor.
Went to 2 other eye doctors to have metal removed out of my eye over a 1 week period. They said they got it all . Which they were both wrong. Got in at shepherd eye care and seen Dr. Hansen and he removed a half dozen small pieces. Hands down the best there is. Thank you again Dr. Anyone needing eye care, this is the place to go
Dr. Cruvant has been the ophthalmologist (needs HER NOT an Optician/as her Diabetic Eye Dr) for my mother around or over a decade now (<10yrs) & each visit is timely, efficient & customer service is impeccable..
The process is long but very detailed.
Excelente very satisfied with Dr and staff!
Dr Noll is fabulous! Excellent doctor, he make sure you feel comfortable and his staff is top-notch. I am very impressed with Dr. Noll and feel comfortable to asks questions when there’s something I don’t understand.
Terrie Sumlin
The staff is very friendly and professional. I especially love Dr. Brad Stewart and followed him from his private practice. He is an asset to Shepherd Eye Center and highly recommended him and the center for all your eye care needs.
Very comfortable experience. I was in and out in slightly under an hour. Everyone was courteous and friendly, and the office ran very smoothly. See one technician first, wait a bit, see a second technician, wait a bit, and then the MD …
Doctor Stewart and all the staff at Shepard are wonderful. They go to great lengths to make you see and feel great!
Dr. Eisenberg and all the staff at Shepherd Eye Center are fantastic. I was able to get an appointment quickly, check in was very efficient and Dr. Eisenberg was very thorough and knowledgeable.
Absolutely never again! Went there twice for my kids. First time, at my behest, we bought glasses there and low and behold, no bill aside from a copay. Second time we go, we paid the copay, then months later we get a bill for almost $900 …
Dr. Eisenberg is a great surgeon and did my lasik iridotomy recently. I would recommend him to my friends. I see him next week.
I got my eyes checked here. Friendly staff knowledgeable eye professionals
Extremely impressed with how all staff was professional, courteous & knowledgeable from top to bottom. Receptionists, technicians and doctor. Especially appreciative of your understanding regarding appointment rescheduling. Looking forward to s continued great relationship with Shepherd. Thanks for being the best!!! Nancy Hoyt
It’s a factory. Office support has no personality. Insurance is priority. No respect for people’s time. One hour past appointment time. Still waiting. Not sure why. Wasn’t just me. My husband’s appt was a solid hour late too. I’d heard good things but not so far
Dr. Alder is a very caring and competent doctor and I appreciate all that he has done for me in terms of my cornea. He scraped the scar tissue off my cornea and it resulted in a clearer vision for me!
Dr. Stewart was extremely helpful in diagnosing my eye condition. I came in for a last minute appointment after 3 other medical offices could not figure out my eye issue. The staff was very knowledgeable, friendly and professional.
Dr. Cruvant is great. She is thorough, obviously knows her field, and I feel confidant that I am getting excellent care. She explains everything and I feel lucky to have found her.
Dr. Tushina Reddy performed my father’s cataract surgery and she was excellent. We would highly recommend her to anyone looking for the same type of procedure.
Everything went great. All staff is so helpful and kind.
Thank You
Dr Alder has done 2 Coreneal transplants on my eyes and the joy of being able to see properly again I cannot even describe! Thank you Dr. Brian Alder! with Shepard Eye Centers.
I waited less than 10 minutes to be seen. The employees were friendly and helpful. Doctor Stewart was caring and professional, as well as considerate enough to answer all of my questions. And he made me feel like he wasnotin a hurry to …
Very good. Long waits but great people
My 4th annual appointment went well just over 2 hours. Each steps taken before seeing Dr. Stewart were well organized with their innovated equipment’s used to thoroughly examine and detect if any problems in your vision occur.Overall left …
I had bilateral cataracts done a year ago at Shepherd Eye Center on Pecos. I’m in the nursing field so I know medicine and that was the most organized will run doctor’s office I have ever been in without exaggeration. I won’t spin and yes …
The Shepherd Eye Center is one of the most well organized offices I have ever been to. They are thorough, fast and make sure everyone is taken care of. Dr. Cruvant is absolutely wonderful and spends as much time as you need.
Dr. Alder is amazing! he cares and listens to your concerns. His staff is great too! very helpful. The wait was way too long but all in all it was fine once they saw you.
Dr Alder is the best in his field, he removed my caderacks 5yrs ago and he has taken care of my eyes every since, with examinations, and new glasses for the last 8 yrs, thank you so much Jim las vegas nv
The service was good but the glasses and frames are way over priced. They wanted over 500.00 for lens and frames. I had the exam there but went somewhere else to get my lens and frames.
My name is Connie Mercado. I am so impressed with the staff of Shepherd Eye Center. Upon knowing that I am driving my 2 sisters to the center, they scheduled them accordingly. …
Twice I have had a scheduled appointment, and twice I have had to wait OVER AN HOUR before being seen and escorted to exam room. Why do they do this instead of simply scheduling appointments at a later time. Seems only to happen at the …
I have been a patient at Shepherd Eye Center for about 25 years. They have all been great with both my husband and myself. I would recommend them to anyone needing caring, compassionate help with their eyes. I trust them cometely.
Called yesterday and today …left message I’d like Dr Alder or his nurse to call me..nothing yet. I wanted to talk about my catarac surgery, and get my eyes measured and getting the process started… I’ll be calling again tomorrow! Maybe someone isn’t seeing that they get this message Thank you.
Dr Robert Taylor and staff have been amazing. I underwent PRK surgery and even though there was a slight hiccup with the healing process, Dr Taylor went above and beyond to make sure we were in constant communication and set follow up …
Friendly Staff and Amazing Dr. Thank you Dr. Alder for easing my fear of getting my procedure done. Thank you for checking up on me frequently to ask how I’m doing/how I’m feeling.
It should not take 2 hours to get you eyes checked. I felt like I was in a cattle call.
First of all, you make an appointment, show up early and have to wait 30 minutes …
Shepard has been the worse experience of my life trying to get my mom’s cataract surgery and follow up appts set up, no one there knows what the truth is when they know an appt will take up to 3 hours and yet they tell you it will only take …
The staff is super helpful even though they were extremely busy and Dr. Dan Eisenberg is the best. We won’t got ANYWHERE else!
My husband and I recently had appointments with Shepherd Eye Center. Courtesy, professionalism and efficiency were practiced by all staff members. Precautions to safeguard against Covid 19 were carried out to the letter. We have been …
I was greatly pleased with every aspect of this facility; inside and out. Great customer service experience from beginning to end. Well organized in a timely manner. Everyone was kind and they definitely utilize time efficiently. The …
I have been going to Shepherd Eye Center for about 18 yrs having had a cataract procedure with Dr. Shepherd before his retirement and have continued with Dr. Hanson for 17 years. I have been happy with their efficient operation conducted with professionalism and feel very confident in any procedures Dr. Hanson may prescribe.
This is the ONLY optometrist company I will go to in this city. I’ve referred over a dozen people in the last 20 years and all have been satisfied as far as I know. Dr. Shepherd did my cataract surgery in 1999 and an ex’s in 1990. I have since had several visits with various doctors there and am satisfied with them.
I was unsure about an upcoming surgery However I made an appointment to speak with Dr. Montgomery for the 2nd time He took the time and explained the procedure of the surgery To my understanding. I was at ease when I left the office 12/06/2021.
Shepherd Eye is a very professional place. Very efficient and friendly. I love Dr. Ravi Reddy. I have been seeing him for about 10 yrs and he has not failed to greet me first with a handshake before he examines me. He is attentive and …
They treat you very very well and they explain to you from start to finish the entire process of the surgery.
Timely, caring, answered all questions. Never felt rushed.
Shepherd Eye Center has the most caring physicians. They are all professional and kind. They take the time to explain procedures, findings, and the next option. Cudos to Dr. Stewart and Dr. Hansen.
Efficient, friendly, and overall a very good experience.
Wait time a little long but overall the service is good.
Highly organized and efficient service. Clearly best in the biz.
I have been here a couple of times now and each time I was treated with great care. I wasn’t quite in and out quickly, but the wait never felt too long. They also make sure to keep the facility clean wiping down each seat between patients.
Team members are very helpful, Doctor services is excellent 👌 …
My yearly visit at Shepherd’s Eye Clinic was a pleasure. I saw Dr.Brad Stewart who has been my eye doctor since 1986. After a very thorough eye exam, I left happy about my whole visit.
Dr. Montgomery is a close friend and a caring doctor. I was relieved to get an appointment with him after experiencing a retinal tear in my left eye. He’s definitely one of the best.
Just wanted it to be noticed what a wonderful compassion and warm welcoming Vaire was at treating the customers coming in and leaving the facility. Erica at the front desk was really rude but Vaire with her caring and supportive nature …
Shepherd Eye Center is a very competent and professional organization. they do a very thorough eye exam. They are also excellent if you have any eye problems that you have to correct. It’s good to know they are well versed in every area …
In spite of all the people that was sitting in the waiting room they were very timely very professional I really appreciate all the honesty and professional Care I got there
Quality.a bit of a wait.nice facility and office.👍🌞 …
Excellent Service. All staff friendly, Dr. Hansen if I got his name right is an asset to your organization. His a caring doctor. But wears the same shirt every time. I think he needs a immidiate raise in pay.
It was a very professional process everything was done in a timely manner everybody was very nice and professional as of now I would not go anywhere else
I was frustrated that I waited over 30 minutes before seeing the first technician who gave me my first exam . The second lady dilated my eyes and very shortly later I saw Dr Cruvant ! I was very content with how she took care of me
Excellent Customer Service, Very Professional. We really liked knowledge and expertise given.
Thank you
Considering that Shepherd is one of the busiest eye care facilities in town, the office is run impecably like a perfect purring motor. The care you receive is genuinely five star, the staff are incredible and I don’t think I’ve ever waited …
Excellent patient services. Entire staff is very professional and Dr. Brad Stewart took the time to explain test & results. Overall a very pleasant experience and I would highly recommend this facility and in particular Dr. Brad Stewart.
Dr. Steven was very respectful, he took time to explain my situation and gave suggestions on possible resolutions.
Do not get Ray-Ban prescription glasses from here they will not service them. After 4 months one nose pad came off and they told me they cannot order them & gave me a flyer to go to a local eyeglass repair store or told me to contact …
I can only go to one person when it comes to my eye care and that is Dr. Steven Montgomery. His knowledge and skill are direct to the point and accurate. His advice on treating my dry eye condition solved my vision problem and saved me a boatload of money.
Excellent tech visit. She was very professional.
Dr. Alder omg!!!!!! I can’t say enough good things about him. From the start he was very thorough with everything pertaining my eye. He kept me informed on everything. He walked me through the healing process. Much respect to him. Thank you so much sir!!!!!! My eye is healing slowly but surely. 🙏🏾 …
I was seen on time for my scheduled visit. The front office staff was very professional and courteous. My evaluation with Dr. Hansen was also completed with friendliness and competency. I was treated with utmost respect and a caring …
I had a very good experience at Shepherd Eye Center. Every employee did their job right, and they all made me feel welcomed.
Before I make appointment I make sure they accept my Eyemed insurance. Receptionist tell me copays $50.00 and then my eyeglass insurance not cover lens cost me $650.00 just for lens, but they give me good better price WITHOUT INSURANCE …
Evidently if you are not rich and have a constant flow of money they don’t have to let you know if you owe them for a test your insurance doesn’t cover so you waste a trip there and back.
I am delighted with their service. They’re accommodating and knowledgeable. The clinic is clean and has a good quality I hope they continue to give a good service and clean facility.
Had cataract surgery done in both eyes. Dr Tushina Reddy is the best. Kind, , knowledgeable, very thorough in explaining everything. She did a wonderful job on both my eyes.
I had a very pleasant experience. From the sign-in to the initial examination to my consultation with Dr. Cruvant, everyone was courteous and professional. Dr. Cruvant took the time to thoroughly explain her findings and answered all my questions. Although they were quite busy that day, I was in and out relatively quickly.
Quick, easy, fast and thorough. I always recommend Shepherd Eye Center.
Shepherd Eye is, in my opinion, the best eye care facility in the Henderson / Las Vegas area. One caveat, choose your physician carefully. I use Dr. Robert B Taylor III, a professional, knowledgeable, thorough and very pleasant individual. …
wonderful, Dr. Fant is back and our family is very happy to have her back to care for us
Dr. Hansen is calm and thorough. I always feel informed and well cared for. I trust that they are at the fore-front of technology and the latest advances in eye care. I am grateful to be a patient!
Discharge staff was very rude my grandmother had another appointment to get to we had been there since 730am it was already 1130 and instead of saying we are having computer issues would you like to call us they had attitude you can sit …
Shepherd Eye Center is the in my experience, excellent in service, professional doctors, and organized place. I recommended 100%.
I have been going to Shepherd eye center since I moved here 18 years ago from Illinois and I love Dr Hansen. Everybody there is just very kind and caring and they are very good people I would never go anywhere else even though I have to drive far to get there that’s okay, I love Shepherd eye center.
The Shepherd Eye Center has a friendly and efficient staff. I have been going here for several years and completely trust that my eye care needs are taken well care of by Dr. Montgomery and the staff.
What a terrible experience! Do not see Dan Eisenberg unless your ready for a rude condescending experience. Never again.
They were very helpful and informative on every step from beginning to the end
Have been a patient for 6 years. Great experience great doctor’s.
The process of setting up an appointment was accomplished with ease. Check in for the appointment, and the process of sharing insurance information is really outstanding. A kiosk is employed to share your insurance documents . The support …
Everyone so far has been very kind to me. I am getting ready to have cataract surgery tomorrow morning with Dr. Eisenberg. I am hoping that he will help me with all my eye issues in the high pressures in my eyes
Came in to get a cataract fixed, could not do it, was told I was overweight and it was elective surgery, doctor did other eye two years ago, I’m a big man and my health hasn’t changed since then, discrimination practice, you have lost my buisiness.
Personal and friendly. The entire staff made me feel very comfortable every step of the way with receiving the very best in getting my eyes examined and my follow-up care. Thanks so much!
Completely professional. Made me feel totally confident and comfortable
I had both eyes done at Shepherd by Dr . Montgomery . Could not of been happier with the results , 20/20 vision at 72 years old !
Very friendly and Professional. Dr Ready answered all my questions concerning the procedure I was there to ask about.
I’ve had cornea problems all my life. Fortunately I’ve always been referred to top eye institutes in the several states I have lived in. I’ve seen enough physicians to know a good caring knowledgeable Doctor when I see one. Dr. Alder is top …
Dr. Eisenberg is my doctor and is a great professional. He has made every appointment a calming experience. He has a great bedside manner.
What more can I say, he’s NUMBER 1 in my book.
Very nice people. Did a great job of checking my eyes and suggesting things that may help fix my eye’s.
I am so incredibly appreciative for the care and attention of the Shephard Eye Center team. I was an out of town (New) patient visiting Las Vegas for the holidays and had a problem with one of my eyes. Even though it was the holiday …
You come in for your appointment and you’re treated like a close friend or relative!! Dr. Phat is truly a wonderful Dr.
The V A started a community service due to being backed up..
The best thing ever!!
My roommate recommended Shepherd Eye Center.. I did some research and it is …
Great service and experience. Every thing was so organized. People were very nice. The doctor was great.
My experience was very nice. Everyone was great 👍🙂. I feel like I have found a new family 😂😆. Thank you all. …
My wife and I have gone to Shepherd Eye Center for 2 years now, and have had excellent experiences both times.
I had my yearly eye exam at the Pecos location and once again their very clean office was appreciated as well as their fast and courteous service and great Dr’s. They have a new check in system which works really well and you pay right at kiosk.
Wow the employee’s are awesome and the Dr is great they work together wonderful team.
I have gone to a total of two appointments here, one around a year ago, and one yesterday. The first one was fairly standard — a long wait, and then I saw my doctor — although I felt distinctly uncomfortable and demeaned in the presence of …
I normally go to their other office at Carnegie in Henderson. I wanted to see Dr. Montgomery before the end of the year but they didn’t have anything open at that office so I asked for the Pecos office. I was glad I did. I was extremely …
All of the associates at the Sheperd Eye Center at the Pecos McCloud location are always helpful. Dr. Emily Fant, has been my ophthalmologist for over 15 years and, In my opinion, she is an exceptional and thorough physician. So long as …
The most amazing and kind staff at the shepherd eye center. Never had an issue with appointments and always go above and beyond to take care of their patients!
This is the best eye clinic in las Vegas I got a piece of cast iron from grinding with a grinder in my eye that was stuck to my pupil and it was very discomforting I made a appointment with Joyce H Cassen, M.D. she was absolutely amazing …
I brought my mother to her annual eye exam. She had a 2:40pm appointment time. She was FINALLY seen by the doctor at 4:45pm. They close at 5:00pm. I feel that they made her wait for 2 HOURS, then rushed her appointment with the doctor …
Every body has been wonderful and so very professional. They explain everything to you and why.
I TV bewas at the Pecos-MacLeod location the other day for an eye exam and to get fitted for new frames. Everyone was so professional…the person who greeted me upon my arrival and helped me register at the kiosk, the technicians who took …
I am overwhelmed with the results of my eye doctor.He is the best hand’s down. Dr. Steven Montgomery is the best. He walked me through everything before my eye surgery. It was a pleasure to have him preform my eye surgery. The team he has is also great. I’m am overwhelmed.love your eye thank you Adrian Rivard.
Every part of my visit to Shepherd Eye Center flowed smoothly and easily. Dr. C. Cruvant was professional, caring and helpful.
I have been a patient of the clinic for some time and Dr. Reddy and his staff deserve the 5 star rating. Dr. Reddy performed several surgeries and I felt confident and assured that all would go well, which it did. Thank you for the care.
The team at Shepherd is very organized and provide great service. I have known Dr. Fant for over 30 years. She is an amazing provider. She is very thorough, informative, and a great listener.
Everyone was extremely pleasant. I had my eye checked after Cataract surgery on Dec 13,2022
Doctors and Techs are personable, courteous, knowledgeable, friendly, and nice. Only negative is they still make you wear a mask!
Update, masks no longer required!
Such incredible staff and awesome service. I personally see no room for improvement. Everyone did a very outstanding job.
Everyone who worked there was very efficient and professional at their jobs. Each person working there had a different job function and quickly managed to move clients from one job function to another. Dr. Hansen was extremely …
Dr Alder gave me his time and expertise. Wait was minimal and the busy office functioned smoothly.
This place and this doctor in particular was referred to me by my neighbor. I can see now why. Everybody there was very friendly and very efficient. They were on time so much that I didn’t even have to sit down in the waiting room. As soon …
I have been going to Shepard Eye Center for more than 25 years. Dr. John Shepard did my cataract surgery in 1997. The staff and technicians are very efficient and professional. My doctor, Dr. Steven Hansen is wonderful. He is kind, …
Amazing personal for their clients always willing to explain and the best eye center I believe in the greater Las Vegas area
I have been going to Shepherd Eye Center for over 15 years. Generally they are courteous and efficient. My last visit on May 26 unfortunately was not the case. I waited over an hour to be called and then more waiting for the dilation and …
Great! Not too long to wait, all personal friendly and very helpful. Dr. Ready, Very kind and knowledgeable.
We ( my wife and myself ) always have a good experience at Shepherd Eye Center, they always take care of our eye’s with the most expertise.
All the staff were very kind, the time went pretty fast with an appointment, Dr as always, was great !
I have complete confidence in Dr. Montgomery. He explains my condition to me and the choices I have. All the staff are friendly & kind.
My Shepherd visit was all but pleasant and satisfying experience.Thank you all very much specially to Dr Stephanie Oh who is very accommodating and professional.
I’ve gone to eye clinics before but never was I in a clinic so kind and compassionate. And the doctors are very courteous and professional.
I was approached by a friendly woman from the time I entered the center who was very helpful and answered my questions.
Dr. REDDY AND MEDICAL STAFF ARE VERY NICE. THEY TREATED PATIENT SO WELL. I LOVE GOING BACK AND ROCOMMENDING SHEPHERD EYE CENTER TO MY FRIENDS AND FAMILY.
It looked very crowded but there are many doctors/service going on. Wait was not terrible staff very friendly. Saw Dr.Adler, he was professional with a very friendly mannerism.
They were very fast and the people were very helpful to my wife Felicitas Bentley on helping her get the paperwork done to get her drivers license . At 87 she has to go through a lot of things to get her license renewed. We thank them for their professional help .
I went in for a cyst or a small lump on my lower eyelid, on the inside. 2 hours later after three technicians and finally seeing Dr Taylor there were no results. Dr Taylor had no idea what it was and did not even prescribe anything to help. …
They care about everyone, I love this place, I’ve been going for years I go there cos’ my Mom recommended it to me. I’m blessed to have a Mom like her I still go. I love the staff there especially. 🤍🤍🤍🤍🤍 …
Had eye surgery and the care and attention that I received was spectacular! I would highly recommend Shepherd for any eye problems that occur!
Thank you Dr. Alder and the entire staff for the BEST experience with a cornea replacement! Just 2 weeks post surgery and everything went perfectly and the eye is healed.
All employees were thoughtful and patient. Dr Hanson is extremely capable. Thanks
This place ran so efficiently it blew me away everyone, the people who helped me check in, to the receptionist and all people who did tests on my eyes to the optometrist were swsome professionals, courteous. The place was packed bit no wait time. They run a tight ship. Amazing!
I was looking for a great experience. What I got was waiting for nothing. My I Doctor in California was better then there. So I explained to them what I was feeling, but what I got your eyes are fine. I will not go back.
Shepherd Eye ctr. is great Everyone I interacted with there was extremely very nice and professional. My Dr. was Dr. Hansen and i think he is great. I can definitely see better with just a little bit of laser work. Great place
I am Very Pleased with service
from Doctor and all employees at Shepherd Eye Center because they Provide : Respect …
This was my first time to use this office. Check in with kiosk was okay. The laday at front desk was very mean. I asked her why i have to pay extra after co pay. She charge me extra $50 for no reason. ” insurance don’t cover for what you …
Been going for years to Shepherd Eye Center. A great staff, very polite and helpful. The doctors are the best.
I had a very good visit with Dr Emily Fant. Everyone was helpful, and I received excellent medical care for my eyes. Strongly recommended.
Always a pleasure and seamless experience at Shepherd Eye center. My daughter and I both had appointments and both went smooth!
Thanks for the excellent care that Dr. Reddy and his staff provided to me and you probably saved the sight in my left eye in doing so. Merry Christmas and Happy Holidays to ALL.
Dr Alder is a great doctor. He will treat your eyes carefully. When you have problem with your eyes he will check it until he find your problem. Thanks Dr Alder.
Very satisfied with Shepherd Eye Center. I have been going for many years for regular eye visits, cataract surgeries and laser tx. I have been more than satisfied.
New patient looking to schedule for my daughter, she is in need of sclera lens. No one from the appointment to the billing knew or able to answer if this is a service they offered. I’ll continue to look.
Great place to have your eyes taking care of. Receptionists are friendly, workers are knowledgeable and my eyes doctor is great. Thank you very much for your service.
I was denied service by this Dr. I was referred to him from my own Doc. Once he arrived in the room, he barely look one second to check me-
He then followed by saying I had “nothing”. …
I’ve been a patient here at Shepherd Eye for several years now. Being treated for glaucoma. It’s always a pleasant experience coming here for an exam. The doctors and entire staff are always friendly, helpful and professional.
I walked in for an eye exam. There’s a sign that says optical here, sign in. I walked up to the sign. There’s a woman sitting there with a clipboard full of names. She says you don’t have to sign in you’re the only one here. I told her I’m …
I have been going to Shepard Eye Center for my vision care for almost twenty years. Have found them to be professional and caring.
I really believe that I still have my vision and am still able to drive at age 86 because of the wonderful care I have had there
Highly disappointed that they do not do contact lense fittings, something that should’ve been told to me over the phone while making the appointment knowing that I was going to get my eyes check for a new prescription. I was never advised …
Customer for 4+ years. Take your money elsewhere. Awful offices and scheduling. Require appointments months in advance and cancelled without notice from spam numbers. I’ve set appointments 6 months in advance for them to be cancelled and be …
Dr.Alder is great! I had glasses for 68 years, after my Cataract Surgery , I only need readers that I can buy at Walmart. Great job Dr. Alder. This has change my life. Thank you more than you will ever know.
Excellent care. The office staff, nurses and the doctor made me feel very special and comfortable. I did not have any pain and the procedure was done before I knew it. I’m very thankful. I chose the best Eye Center. TY
I was treated very well in my entire experience with Shepherd Eye Center. Dr Steven Hansen is an excellent surgeon and he gave me amazing sight by removing my cataracts. The whole experience was made easy because they are well established and know all the procedures necessary. I would highly recommend them to anyone.
Dr. Montgomery did my cataract surgery back around 2006. I have been seeing him every year since then. He’s always thorough, courteous, with excellent bedside manners. He also dresses impeccably, as all doctors should. I highly recommend him.
Shepard Eye has impressed me from the start. It is extremely well organized with capable staffing. Examines are very thorough. Medical and lay staff are well trained and very pleasant to work with. I look forward to returning for my second cataract surgery and future eye care needs.
Dr. Montgomery gave me back the gift of seeing clearly. After a challenging year (having had a retinal detachment) in my left eye which then caused a cataract. Under his skillful, surgical hands, I was able to achieve 20/20 vision and can …
I got there over an hour early for my appointment. I was promptly checked in by the delightful front desk staff. As soon as the assistants came back from lunch they did not hesitate to take me back for my exams. Dr. Stewart is amazing! He’s …