Select Community Services is a community association and property management company based in Virginia.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 2PM |
4840 Westfields Blvd Ste 160, Chantilly, VA 20151
A good example of bad bad customer service
Answered my questions by phone well enough, thanks Lisa.
Worst customer service I have ever experienced Lisa was an absolute pain to deal with.
speedy action when I asked for a copy of monthly assessments!
customer service was attentive, she listened to me and answered my questions patiently. thank you,
Lisa Grissom was very responsive to my request and attended to details in a very professional manner.
Diana Fritts was great to work with as always
The staff is very friendly and polite and extremely helpful. They work hard to put their residents minds at ease. They are great people
I would like to thank Patrick Kim and Rhonda West for their responsiveness to our requests as new owners. Thank you.
My first contact with this association, and they quickly helped me get the documents I needed for my recently purchased condo.
Called multiple times…was put on hold for over 30 minutes to only be picked up and hung up on without any answers. Called back, went to voice mail even though i vented my frustration that i had been on hold not once, but twice for over …
The current SCS staff that we work with has been great. Excellent customer service combined with knowledge to negotiate contracts to our HOA benefit.
They have been doing a great job managing Featherstone Station in Woodbridge VA. Ann Palbalkar in particularly has been great to work with!
Though only three weeks or a month ago, Lucinda Ashton of SCS/CMC stepped in as our Community Manager, she is doing an Astounding job and is exceedingly customer-service-oriented – communicative, responsive, on top of things, etc. … As …
Up until about 2 weeks ago I had total confidence in them. But after enduring the noise and inconvenience of repairs to the exterior part of our own and neighboring buildings with no notification that this would take place, how long it was …
I would rather be homeless than live in a community run by this company. The HOA fees are outrageous and go up by 15% each year! And nothing is ever really done. They mow the grass 8 times a year and pay for the water, so about 70% of the …
Please note that I can personally vouch for the premise that the boiler plate offers to resolve issues prompting the (many) negative reviews are completely disingenuous and for the mere purpose of show for visitors to this site. Moreover, …
Ebenezer went over and above to help me with an unusual situation after I became ill while visiting my sister for the holidays.
His professionalism and concern were very much appreciated.
Tom D.
I don’t like writing bad reviews but I’m going to make an exception for these people. They haven’t returned any calls or emails over a several month period. They have not acknowledged my faxes or emails but instead referred the issue to a law firm. Very low class operation in my opinion.
Since I am new to the Board, during the transition to this company, they have been very responsive, helpful and professional. Looking forward to continuing working with them in the coming year; especially Ann.
Horrible customer service when they decide to answer the phone. Can never make payments online even though they said we can. Leave message after message and never get a response, they make paying a mandatory association fee an act of …
We recently move into our new home and Lisa Grissom was amazingly helpful and pleasant while assisting us with setting up our HOA accounts. …
One of the worst HOA’s our community ever used. They use a horribly designed online payment system that constantly double charges or charges late fees. Staff/mgmt is not skilled at administering the IT systems that they use and cannot …
Craig Woody has been great since joining management at Lyndhurst Condo! He is super responsive and helped with many on-going projects.
We are happy to have him, Keep up the great work !
On behalf of my Condo Association in Alexandria, VA, we feel that Ridge Samala is the best building manager we have had since I’ve resided here. He’s responsive, responsible, courteous and goes the extra mile.
Courthouse Manor has had the pleasure of working with Associa as our Community’s HOA firm, more specifically, SCS. They have done a great job in communicating and taking the time to listen to us. …
As a new resident, it’s often difficult to navigate effectively and know where to go regarding HOA and community related support. The CSC team has been very responsive, helpful and quick to turn-around my requests, this is how a HOA and …
I recently decided that I wanted to join my community (CMCA) HOA/board. I figured I wanted to be a part of the team that makes decision on the community and to upload and maintain the community’s value and worth. This has been anything BUT …
I absolutely love our community manger “Annupa Sookdeo- Palbalkar she is very informative on our communities needs. She has kept us updated on everything that needs to be done. She is the best manager our community has had. She is honest …
I’m on a HOA Board and we’ve had a great partnership with SCS especially our property manager, Ridge Samala in Virginia. He sends us weekly status reports, monthly financials, and sets up our bimonthly meetings. We have been pleased with SCS after another company dropped us because we were too small for them (less than 80 homes).
I have been on a Condo Board for the last year and we use this management company. It has been a great partnership with very responsive customer service. They seem to have a good idea of what vendors provide quality work and always take …
I’m President of Featherstone HOA in a small community in Woodbridge VA. I’ve had the opportunity to work with Ann as my community manager for the last 3 months. I appreciate her responsive and professionalism attitude. She has continued …
For the past few months we had a new Property Manager Ann Sookdeo- Palbalkar. She has done a phenomenal job with the Condo HOA, and now with the Master HOA. At first because of different managers we were struggling with communications …
My experience submitting an HOA modification application with Julie Loy was very positive. She was patient and helpful, and the turn-around-time was only a couple of days.
Ann , has been a professional helper to us at Saddle Ridge. She has been a big help to us and teaching us a lot about a HOA. She very responsive on getting answers for us and being there for us. She explained everything. She is very …
I am a new resident and was quite unaware of different HOA processes. But Julie was very kind and patient in explaining and getting some approvals. Julie was also very responsive which helped in speeding things up.
We have an issue with HOA and Diana was very patient and she has been helping us with our issue she was very patient and negotiable and helped us a lot with our issue. Good luck for her!
We have had an amazing experience with SCS since Ridge Samala became our manager. He has gone above and beyond to accomplish tasks here at our condo Association. He’s always quick to help out the community and responds to us in a timely …
We recently changed to Associa and as a homeowner and member of the Board, I am very pleased with their services so far. Our community manager, Ann, is very responsive and seems to genuinely care about our community’s concerns and well-being. It’s been a pleasure working with her over the past several months.
Ann Palbalkar is an amazing portfolio manager! Her pride in her work shows. Ann takes the time to get to know our Community, listens to the issues that are most important, addresses any emergencies in a timely manner, and provide weekly …
Our building has used Select Community Services for quite some time, and has had several different property managers. Ridge, our current property manager, is the best we have ever had. He has taken the time to really get to know our …
Not only did Ty send me an email detailing how to get the service requested but he followed up with a telephone call just in case I had additional questions. Well done!
I had a great meeting with the HOA Board and the process went smoothly as planned. Please keep our Liasson for our condo.
Diana was able to listen our issues carefully, understand our concerns and was able to drive a resolution to make sure that all the bylaws and regulations are respected by the community. Most of the time, things become very political and …
I am a Board member for a large townhouse and condo community. It is my pleasure to write a favorable review on Ebenezer Ty. Ty takes care of our community parking permit sales, assignment, and distribution. He is such a pleasure to work …
We own two apartments in a community managed by Select and Diana Fritts is our contact point. Diana is extremely professional, responsive and customer-centric. In all my interactions, Diana has responded in a few hours of our inquiry. I …
Tina did the architectural review for changes that I want to do in my condo. I expected for it to take 45 days per the guidelines but it took less than a week start to finish. I attribute that to Tina managing the process of gathering info for my board to make an informed decision. I am impressed!