Reston Hospital Center provides 24/7 emergency care for Northern Virginia. Our doctors also specialize in orthopedics, OB/GYN, cardiology and … See more
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1850 Town Center Pkwy, Reston, VA 20190
Reston was not prepared for post-surgery care of an ostomy. Apparently, they only have a single ostomy care nurse for the entire hospital, and I don’t fault that person for taking vacation, but I do fault the hospital for not having the …
It was a very stressful post op experience we encountered during my husband stay. Our surgeon and the pre-op staff are excellent.
West Wing staff are very unprofessional, no respect, no customer service at all. …
Was pumped full of IV fluids yet support staff seemed annoyed I needed to get to toilet so often. Control bar never was fixed to allow me to turn off and on bed lights.
Staff was good. Quality between members varied, but overall good. I would stress the need to be more communicative on what is going on, what is being done, and what is to be expected. For example, on the last day, guy wheels in a …
Each shift did not talk. My nurse worked several floors so my am meds I should had at 6 am i would get 1030. Nobody new nothing. Then when released I sat 4 hours because the nurse got busy on another floor and I just had to wait. The er was fantastic. But the stay was not impressed.
We absolutely loved the labor and delivery plus postpartum staff. They did an amazing job of taking care of all of us, you could tell we truly mattered to them. All of our nurses were incredible and very knowledgeable.
I will give the ER a low rating as they sent me home on Saturday nite/Sunday morn, when they should have held me until a surgeon could be consulted on Sunday for gall bladder removal. I have to say the initial ER doctor (Smith) and nurses …
The nurses and Dr. Day were all nice. But I think nurses are in training? I was provided IV, but the lady just couldn’t one time get it, even when nurses draw of my blood 2 times to compare if i was improving, I was in huge pain, I was …
Had laproscopic surgery and the experience was amazing. Free valet parking for the person dropping you off and waiting with you. All of the staff were so nice, fun, and just enough joking around to help with any nervousness. Once I went …
I will say that the nurses during the day and evening took care of me. The daytime attendants that help me go to the bathroom and help make me to be comfortable were fair built not great but fair. The nighttime attendants were awful. They …
This was my second visit to Reston Hospital Center for surgery. After my back surgery and getting to my room I had severe pain and embarrassingly enough, I was in tears! My floor nurse RC was there to do what ever it took to make me as …
Ha. Absolute WORST. I would truly rather die than go to this hospital again. The very young and rude Dr. that helped me…I’ll find his name out and share with you also. I came there and am 13weeks pregnant throwing up non stop for days asked …
Maybe 4.5 stars. Everything was easy for me as the patient. The intake nurses were phenomenal at explaining what tow expect, which calmed my nerves. I felt taken care of. The recovery staff were every bit as great. Made sure I was …
Reston Hospital Center All the members including nurses, doctors and the support staff at this center were superb. They made me feel comfortable after & before my surgery. I am extremely thankful to God 🙏🙏🙏& each and everyone …
I gave birth to my daughter at Reston Hospital and it was the most amazing experience because of all the staff and nurses. They took great care of me during labor and delivery and made sure I was comfortable before moving up to the …
Absolute best hospital ever! The staff are amazing and the hospital is very well kept sanitized and clean. The labor and delivery nurses are very hard workers and one can tell that they are all passionate in what they do. I have had two of …
The care I received here was exceptional. Dr Ferraro was thorough and prompt. He was kind. The nurse in the ED was amazing. I’m not 100% sure her name, but I believe it was Jasmine. Despite having multiple patients, she was so attentive and …
Excellent care from the time I checked into the emergency room unless I checked out 5 days later after having emergency surgery. The staff from Doctors to nurses, to food specialists to the folks who clean the room were all professional, caring and amazing.
I have needed many surgeries on my back & neck after a car accident over a 5 year period. The last 2 surgeries went as expected but the care was very disappointing, very poor communication and very short staffed. The nurses didn’t speak …
I was passing through town when I needed emergency treatment. While I received the treatment that I needed and everyone was courteous and professional, I don’t understand why people were being treated in the waiting room. I gather it must …
From my arrival to my departure I was greeted with warm, friendly compassionate, professional people. Erin, my pre-surgical nurse was so fun! She kept my mind occupied while Dana placed my IV. Erin & Barbara made sure I received a basket …
I went in for an outpatient procedure and I understand that emergencies take priority, but I wouldn’t provide an opportunity to create a negative experience for a patient even if it’s an outpatient procedure. The nurse/technician providing …
My outpatient surgery went very well. The staff provided great care and worked fast. I would call this an ideal visit.
I had always had a favorable view of Reston Hospital until my most recent visit. I entered through the emergency room. The staff in the ER were very prompt, professional, courteous and informative. Similarly the staff in the ICU were …
Despite the resulting pain of my total hip replacement, I had a very fine experience at Reston Hospital. The nurses and all staff were most attentive and caring, and I felt I was in good hands. Well done! …
From the support staff, nurses and doctors everyone was very professional and caring. Not just a bunch of people during their jobs. Even though the emergency room was packed each person was seen accordingly. Each time with apologies …
Everyone was very nice however after being in the er room for hours, I needed to use the restroom. It took over 45 minutes for someone to answer the nurse line and the blinking light outside my room to bring a bed pan. Mind you, I am 8 1/2 months pregnant. Everyone was extremely thorough otherwise.
I recently went through outpatient surgery at this facility. I had a very positive experience. Pre-care and post- care was excellent. The staff was very professional and tended to all of my needs. Everything was clean. My family could …
I would give Reston Hospital Center a five star except I thought the nursing staff was over worked and couldn’t give each patient the individual time needed. I was only offered one change of sheets the entire time I was there. The staff …
I went to emergency on a Friday night and was very well supported throughout the time I was there. I was given appropriate questions and tests and a clear diagnosis and treatment. The reception person, nurses, technicians and doctors were …
All in all it was a good experience and I felt well cared for by the team. Ken, the RN on the cardiac out patient unit/team was amazing. Excellent at starting IVs! Made me very comfortable and made me laugh. The procedure team was also …
I had a total hip replacement, right hip. My experience couldn’t have been better. The nursing staff were wonderful–experienced, friendly, personable, and they each knew exactly what to do at each stage of the process. My surgeon was terrific, best in the biz! From pre-op testing to post-op recovery, A+++!
My nurses and techs were wonderful. I honestly couldn’t speak highly enough about them. They gave me such great care.
Someone from PT however made me walk in severe pain immediately after spine …
My visit was early but very well done! The entire wellness staff was polite, welcoming and very upbeat in introducing themselves! They removed any concerns I may have had and shared constant levity before the doctor arrived! The nurses …
What a wonderful experience in a bad situation. My room was very comfortable and I had a beautiful view of trees and sky. Every one of my nurses were excellent Jeni, Maggie, Hahn Sook, Richard, Vanessa, Deborah. They all gave the best care …
My experience was wonderful. I had my left hip replacement and as soon as I got to recovery and woke up, I was greeted by a nurse named Martha who took the best care of me. She treated me like VIP and chatted with me, checked on me every …
Everyone at each step in my process was professional, courteous and very helpful. Your folks know the process and stick to it. . All of my questions were answered and my recovery is underway. A very special thanks to all.
Everything was top class. The entire staff very friendly and helpful. The nurse was outstanding.
Dr. Jacobs diagnosed my illness quickly and provided medication to be used in the interim until my prescription was available the following day.
Emergency room is extremely crowded. Need to find other options then the hallway for patients when there is a surge/heavy load. Care was great despite the hallway view.
I received a text asking for me to fill out a visit survey.
Link wouldn’t function, I had to copy the link, into an email and then open it on another computer to get the survey. …
The experience was fluid and quick. I was seen ten minutes after I checked in. My tests and diagnosis were all completed in one hour. I was given two prescriptions and instructions to follow up with my private physician.
I was in so much pain from my lower back and they just gave me 3 shots for my pain no X-rays or MRI was done bc supposedly it was my muscle. When I went to my primary doctor she told me it was a disk that was teared I don’t know the doctor in ER missed that. I guess they were too busy.
My experience was seamless Great staff who were wonderful support to myself and my excellent surgeons. Highly recommend.
This is the most caring hospital I have been at. They were very professional and fast. I only had top notch personal helping me & this was during the Christmas vacation. I was very impressed
I came in for a very specific purpose, and no one ever checked me for that purpose, and I was told I needed to stay an extra night just to be sure. …
It was good. Staff was very nice. Since it was an emergency room situation and lots of people there. Not sure how to rate the overall experience.
All personnel and services by Reston Hospital were exceptional. I definitely chose right surgeon, Dr Bradley Boyd and Reston Hospital for my care.
Great Hospital – Took care of my needs and referred me to a GI doctor. Also, great follow-up from the hospital to check in to see how I was doing.
Amazing Emergency Room staff. I was well taken care of in a busy place. They are “Grace Under Pressure”. Many thanks.
Always wonderful people at Reston Hospital. The only thing I feel you need to work on is the discharge process. Waiting over an hour after being told I was being discharged seemed excessive.
Outpatient services and all staff were great! Even with the delay, communication was easy with the medical staff and they kept me informed.
Worst visit and process ever. Was told they needed IV line for sedation to remove a permacarh. After 5 needle sticks finally they had a line to have the doctor come in and pull the line (with much pain to me) without sedation. At one …
The staff was very friendly and very professional. They explained the entire process and what would happen. I always felt comfortable with the staff, Nurses, and doctors.
Why these hospitals collect the mean
Employee especially in patient registration.
In the 18 if January i was there almost for one hour i sow all the people come …
10 weeks ago my mother was admitted to Reston Hospital after experiencing a fall. After CT scans and XRays, they determined that her condition was serious enough and that she needed to be admitted for further evaluation. I arrived the next …
I had outpatient surgery. The staff was FANTASTIC! The care was great. I would definitely come back to this hospital for care.
Can’t say anything but positive things about the stuff and surgen, from check in to check out everything went very smoothly. They kept me and my husband very well informed about the kind of surgery I was having and this was a very positive experience for me, I am absolutely satisfied with the way I was treated by everyone.
I had a knee revision done by Dr. Alamanda. Everything from registering to being discharged was a great experience. The nursing staff and Therapies were very professional and friendly.
I had a severe pain in the stomach and I had to rush to the emergency. The staff and the doctors diagnosed the issue very quickly and prescribed medication to mitigate the problem. Excellent service and Thanks to the staff and doctors.
My doctor sent me to the ER to get my sugar under control before a surgery. I was there for 10 to 11 hours just to get blood work and get my sugar down. They lost the first batch of blood had to take it again and didn’t leave there at 2 …
I had a number of tests done at the hospital along with outpatient surgery to replace my pacemaker, actually the generator and its micro-computer. I was treated both professionally and with kindness during my entire stays there.
While my procedure did not proceed routinely as expected, the support of the catholic lab personnel, the ED, and others I probably wasn’t aware of, was professional and comforting in frightening moments. Many of them went above and beyond to keep me going, in more ways than one.
Worst hospital system. They care more about your money than care. Went to ER. Just one nurse for entire shift . Was in debilitating pain. No one to even care. They will ask you to sit in waiting room after taking money from you first thing …
It was overall a pretty good experience, my only disappointment came right after surgery when I was in a lot of pain and they demanded I get up and walk around the floor. That kept it to just 4 stars.
I have just had my third bad experience at Reston Hospital. The first was a couple of years ago when ER said all I needed was a sling for a fractured shoulder but then they admitted me, kept me drugged for 3 days but during which time I was …
Stayed one night post surgery. Great pre surgery reception. Surgery went fine. Staff on the wards is obviously understaffed and inexperienced. Night nurse missed a requested pain med. Delays in response were over an hour at times for pain and required lavatory assistance.
Staff were attentive, caring and kind. The doctor and nurses were thorough in making sure all my concerns were addressed. I would recommend.
Thanks and compliments to Pauline Kelley in the lab for her kindness in walking me through the procedure for dropping off a specimen in the lab. Pauline is a credit to your hospital for her knowledge and expertise.
It bothers me that I can give 0 star.
Staff treated us like we work for them, have no idea why would the RNs talk to …
The worse experience ever, I went with my 15th months old baby because she had a high fever. It took forever to get someone to se my baby, and I had to ask them to give my baby some medicine. After a very bad service they still have us wait for 4 hours just to get the discharge paperwork…
My experience for hip replacement surgery was great from start to finish. Everyone was great, especially Christina the pre-op nurse, Jessica in recovery, Sarah in post-recovery, and Daniela in physical therapy. I felt safe and cared-for from start to finish.
The two nurses Rachel and Asma were outstanding after the procedure was over. Asma was so very nice and concerned over my condition. It is great that there are so caring persons. Thank them very much.
Came in with high blood pressure, dizziness
and chest pains. Your doctor found out I had a uti with stones. The best hospital staff and doctors.
The ED was truly amazing. Came in with stroke and received the TPA injection within 45 min. This prevented serious damage to my brain. So grateful to this team especially Maggie and Rebecca who did amazing work
I brought my son emergency room, and seeing the doctors took more than three hours, which was unbelievable. You get somebody who needs emergency service, especially kids, and hours sit in the waiting room. Worst service I have ever experienced.
I have never in my life been treated with less compassion and professionalism than I experienced at Reston hospital. No only was I admitted and left in the emergency room waiting area for 6 hours, it was dirty, bathroom was covered in blood …
Dr. Pruna performed “Revision” surgery (Revision to Axonics Implant) to stop my constant diarrhea, and reduce too frequent voiding. Dr. Pruna kindly explained all the details. The entire staff, i.e., nurses and medical personnel were very …
From the Emergency Room on December 20th with a complaint of severe pain in her abdomen and black tar stool, my wife, Charlotte, was admitted for emergency surgery for a ruptured appendix. The Emergency Room nurses and doctor were …
The staff was wonderful but having everyone wait in the waiting room was very uncomfortable. There was little or no privacy. I was there in those uncomfortable chairs for 5 hours. It was obvious they are trying to do the best they can with minimal staff.
The last week of November, I had an urgent need related to a damaged catheter that led to an after-hour visit to Reston Hospital. From the time I entered in a wheelchair and went straight to a room for skilled treatment and departed I hour later, my need was met quickly and efficiently.
While the dialogue between me and the personnel was mostly excellent, there was one point where I was left “waiting “ for a short time before I was “found “ where I wasn’t expected to be sitting. I thought I was told that “Mike would be …
A registration rep ruined 2 months of surgery prep in 7 minutes. I walked out and drove the 2 hours home. I’m disgusted. When, I called Betty she called my husband and I liars. She then proceeded to lie and contradict herself multiple …
Everyone was very compassionate and professional. I was seen very quickly and all the tests were done timely and was treated in an expeditious manner. Communication was constant as to what was being done and next steps. O
For the volume of patients coming into the ER, the staff handled it with prefessionalism and efficiancy. I was impressed. I had to be patient as it was a 7 hour experience, but they kept me up dated and showed their appreciation for my patience.
AMAZING EXPERIENCE – I had my first surgery at Reston Hospital Center about a week ago and I couldn’t have asked for better. Everyone from the surgeon to the nurses were SUPER friendly and very knowledgeable. I would recommend this hospital to anyone!
On the day of my surgery…from the moment I arrived until the time I was released later that day, I have only high praise for the staff, including my surgeon, Dr. Vignesh Alamanda, of Reston Hospital Center. They were all caring, attentive, and respectful! I wish I could remember everyone’s name so I could thank them personally!
Pre-op Nurses did not insert the IV properly, so that the IV fluid went into arm tissue causing it to swell. They knew something was not right immediately, but left the IV inserted and NEVER checked again, nor did the Anesthesiologist or …
Hope enough space to praise and recognize all who were so caring and professional. From the initial pre-op to OR, to recovery to fourth floor, I was treated like a queen! Percilla was my pre-op nurse. Dr Park my anesthesiologist, OR team …
Despite personnel shortages throughout RHC, like a lot of hospitals, not once did I feel like my care was being neglected during my stay. In fact, I felt just the opposite. I felt like I was each nurse’s, nurse tech’s, extern’s (nursing student), and doctor’s only patient.
I was admitted for 2 day spinal surgery. My surgery went well, but care afterwards by medical team on 4th floor lacked. From a dirty room, lack of assistance from nurses for meds, having no OT or PT except 5 minutes day before discharge, …
I had good care except I don’t understand why I had to ask for my pain medsalso one med that’s on my med list was not not on my list at at. Also, I heard the nurses mocking the patients about wanting their pain medication, right after I
had ask for mine.
Dreadful, released my 92 year-old diabetic father with an blood glucose of 77. By the time he was two miles down the road to the assisted living facility he was almost unconscious. They had to call an ambulance and send him back. That …
Ive been in nursing for 23 years. This was the best service I’ve seen. Everyone in the intervential pre-op was so nice and caring for my
Elderly father. Taking time to help him and not rush him.
They did a great job of getting me in and out pretty rapidly. The doctor was very nice and helpful. I hope I don’t need stitches again but if I do that’s where I go
I was on 4th floor. Every nurse and all individuals was so kind, helpful. I ended up the second time for a week due to an infection and had the best care and kindest nurses. Best plac3 to heal.
Go to Fair Oaks….Reston Hospital is horrible. Came in for head trauma. When I was checked in the admin individual did not take my insurance, and also did not finish my intake. …
Nice staff, clean environment. However, many times I was left in the examination room for inordinate amounts of time with only a couple of other people in triage. Secondly, I had non-hospital staff continually barging into the examination room.
I’ve had surgery now twice at Reston. I always feel taken care of from the staff and my wife is always kept in the loop with communication. Great experiences and would recommend Reston for any care.
I was feeling very rough and went to the E R . I was put into the strangest bedroom A regular hospital bed but room where the staff came into change shifts. The sheets were never changed And. Had some of my blood on them my clothes were …
I arrived a half-hour early as requested. The instructions about where to report were clear. The directions driving into the complex were not. There were large arrows pointing in the direction of Pavillion II. There were no markings on …
My father was flown here due to other hospitals being full. None of the staff would tell me anything about him and we are 4 hours away. When I finally got thru to the nurses desk, they hung up on me 6 times and when someone actually …
My fiancé & I were at this hospital from 6:20a-1:23p! RIDICULOUS!! I understand hospitals have long waiting times, but 7 HOURS is unacceptable! My fiancé was having shooting pain from his lower back down this leg. He was not relocated to a …
a big thank you to the entire nursing staff and dr feldman for
being so efficient and caring which meant so much . my surgery went so smoothly- i had no pain or any complications after my …
It was a wonderful experience from beginning to end. The hospital was exceptionally clean. This gave me great peace of mind. Staff were professional and compassionate. This was a great experience.
I had my baby here in labor and delivery by Dr. Wesley R. Hodgson. Very professional great doctor. So patient understanding and clarify any questions or concerns. I like how he talk to his team. The anesthesia team, nurses in delivery they …
ER check in process is ridiculous- it is all electronic without signs for instructions & no humans available to help. Whoever thought it was a good idea to have electronic check in process for people who are hurting/injured shouldbe fired. …
I had my baby boy here 6 weeks ago, honestly the postpartum nurses were fantastic! I had alot of friendly nurses, but these 3 were my all time favorite, Anna, pineet, and Sarah, Sarah was my first nurse that I had and she showed me how to …
The care that I was given at Reston Hospital was excellent. From the check in gentleman that took my sign in info to the lovely, sweet nurse ( sorry if I got your name wrong) that took my vitals, to my Ekg tech Hoya- and the two nurse …
I had to go to the Emergency Room for pacemaker surgery, totally unexpectedly. The EKG was abnormal on yearly physical, and the doctor sent me to the ER. The staff who checked me in, and the emergency room folks, including the surgical …
I went to Reston hospital with excruciating pain. Everybody in the ER was seen before me until I had a family member call and speak to the managers they didn’t take me back. When they finally saw me after seven hours they didn’t help me. …
Had very comfortable visit and support at each area of visit – Receptionist, Registration, IV insertion and administration, CT Scan, Cafeteria, and Bone Scan. Results were presented in the chart in three day. Very fine experience.
My advice to anyone who will be admitted to the Reston Hospital Center after surgery is to have an “advocate” (e.g., a family member who can intervene on your behalf with the medical staff) with you as much as possible. …
My experience at Reston Hospital was excellent! I couldn’t have asked for better care on the surgical floor. They knew I was anxious due to a difficult experience at a different hospital and they were so kind as I came to terms with that …
So I had an outpatient imaging procedure scheduled and I received a call the afternoon before to “pre-register” which took about 10 minutes. There was no mention of any registration process once I arrived and I thought my appointment was …
I had a very good experience with the nurses on the 4th floor of the Surgical Unit. In particular Joan, Jane, Christina, Virg, Nila, and Hanna. They all went above and beyond their duties to assist me through a very painful and tough time. …
I LOVE Reston Hospital! However, his was not a stellar experience. First I called the new center in Tysons Corner. They would not give me any indication as to wait time or how busy they were and the person that I spoke with was VERY nasty. …
If I could give negstive strs I would. I was there for four days and had 2 surgeries. My problems were with the nursing staff assigned to me. My son was with me. Before the surgery, I explained that while I was in the hospital he would …
I came to Reston Hospital from Europe to undergo a surgery in my cervical spine. It was a truly one of a kind experience at Reston Hospital! The staff was amazing, caring, kind, professional, and helpful in all possible ways. They walked me …
Best procedure ever, my brother in law had a procedure here and everyone was top notch. The folks at registration were helpful and quick. Before the cardiacversion Rob and Neski got him all set up and helped put us at ease since we were a …
Had an L3-L5 decompression surgery by Dr. Pateder, MD.
All staff, nurses, anesthesiologists, OR assistants and administrative staff …
Caring, compassionate staff. I commend Lilly Beth in dialysis and Arleen Choban day nurse. They are an asset to your organization. Also Dr. Bradley Boyd is top notch!!
Great staff who made the delivery & postpartum experience with my 2nd child very smooth! They were kind & courteous to me, my husband, and our child, and very informative & communicative. Also the birth navigator, Shannon, is amazing!!
My entire experience at Reston hospital was fabulous. The nurses were great and very attentive. The care is wonderful and it is not crazy like most hospitals. I highly recommend it.
Had a loved one transported off of a flight and delivered by ambulance to the ER. They made her wait in the waiting room for 8 hours and were rude as hell. Dr. Doenza was incredibly demeaning the entire day especially on discharge after such a traumatic day. Would never come back here even in an emergency.
Reston hospital is fantastic. The nurses and staff are very helpful and funny . We had good laughs and they help you feel relaxed before surgery. This my 2nd Knee replacement and had them both done at Reston hospital . I would highly recommend it.
The nursing, radiology, and registration staff were excellent! Unfortunately, I was misdiagnosed by the assigned provider, which caused me to waste $375.00 on a copay, but it also caused me to visit an urgent care facility the following day because of the intense pain and discomfort that I was experiencing.
DO NOT RECOMMEND It was awful. I was having a heart attack and they did not believe me. The enzyme test took 4.5 hours to come back. I was at home when the doctor called to tell me I was having a heart attack. I went to Fair Oaks and they …
All of the nurses, technicians, and staff were amazing and took really great care of my mom. Ruben, the PA, Jennifer the case manager, the OT, and all of the PTs were kind and wonderful to work with.
With the exception of ONE very competent overnight nurse, I was otherwise surrounded by incompetent “robots”. Ended up unplugging the IV to get myself to the restroom. OT person equally useless, reminding me three times she had another appt …
I got badly cut while cutting vegetables and had to call 911 and then was rushed to the emergency. The ambulance guy and Myself we’re waiting for someone to attend us for atleast 40mins, no one bothered even. Slowly things started to move …
I am very pleased with the assistance of all personnel at Reston Hospital. Top-quality care throughout the event. Pre-op was thorough and prepared me for the surgery. On the day of surgery I was ready and it all went well. Thank you.
I arrived at 7am Sep 2 for breast cancer surgery. Everyone I met with from nurses, to volunteers, to anesthesiologist and nurse anesthetist plus my own surgeons treated me with friendliness and respect, making my stay as comfortable as could be possible.
my EKG was performed incorrectly (the wires were placed in the wrong places) so I found out the next day from the doctor who ordered it (after waiting for a long time to get the test done) that it had “wildly incorrect” results due to the …
My surgeon was phenomenal as well Theresa, Bariatric nurse coordinator. Nursing and aide staff appeared to be overwhelmed. Upon discharge is when it went down hill. I live a little over an hour away. I was discharged and told that I could …
I was completely satisfied with my entire experience of my recent surgery at Reston Hospital, from pre-admission processing to pre-op procedures to post-op care to care on the orthopedic ward to discharge. The staff was all professional yet personable and caring. Thanks so much for the good care.
I was admitted to Reston Hospital from 10/31/22 through 11/4/22 for symptoms that presented as meningitis but luckily turned out to be bacterial pneumonia with a mononucleosis flare-up. Overall, I was cared for very well. The doctors and …
It was bad experience. I spent almost five hours sitting in the waiting area with sever dizziness, weakness, heart palpitation.
They took me inside ER only for blood work and CT, but other than that no one …
Every part of my experience from the pre visit check in and prep calls and emails, to my day of surgery experience was top notch. Every member of the team was so helpful and caring and everything went smoothly from beginning to end!
My dad was admitted to Reston on August 13, 2022. He was treated for a week, but the decision was made by the doctors that he was not going to get better. So he was moved into PCA Hospice Care at the hospital. I arrived on August 21 …
As my fiance is getting ready to (hopefully) check out of Reston Hospital Center after nearly a week from having spine surgery, we wanted to give a public shout out to some of the fantastic nursing staff and also Dr. Jazini and his PA’s. It …
I was seen in the ER for pain in my upper chest and shoulder
area. The staff were quick to get me back and do the EKG, xray and blood work, but then I sat in the waiting room for 3+ hours for them to call me back, tell me …
Poor communication from doctor to nurses. Nurses do not communicate to each other. Nobody can give you a straight answer. Nurses don’t know the patient’s history. You wait an hour to be attended if you ring for help. Some of the nurses have very poor bedside manners. Do not recommend.
My overall care by the Reston hospital nursing staff and administrative staff was excellent. However I do have some constructive criticism: …
Everything went well with no complications. But that is the best I can say.
All the doctors and nurses communicate via paper. Registration is done on a tabled, automatically updating they system. then they print it out and drag it …
My overall experience from PreOp to my surgery was Five Star. From registration to going home the same day as my hip replacement surgery I felt that everyone who came into contact with me truly cared about me. Both my wife and I felt after …
I have had two procedures / appointments here in the last month and both were times I seen hours after my appointment time and without communication from the staff on what was going on. I would have to find someone and inquire about the …
The ICU staff were unbelievable. From arrival into the ER I was seen within 20 mins, had a room in ICU within an hour – and was greatly taken care of. Hospital is never a fun place to go, but Reston really takes the sting out of it. The nurses are just brilliant.
My moms experience was horrible. She was in the ER and put in a room with the door shut and had to lay flat on her back for 4 hours. They didn’t come check on her unless she pushed the button. And when she did call them it took them …
The check in process/ triage process could be improved on. The communication of staff to patients needs to be more timely and efficient. It did not seem like one person didn’t know what tho other person was doing or had done.
I am Carol Y Vamvakias, ( I don’t know why my Granddaughter’s name comes up) I would shout to the rooftops how great the care is at Reston Hospital Center. I was denied care at INOVA Spine Ctr.because they do not take Medicare patients. I …
Good care overall with some weaknesses. Certain assigned room nurses ignored my room for hours at a time. Inadequate coverage by blankets and/or sheets during the two evenings. CT-Scans and MRI went very well but I waited for many many …
My first experience with Reston Hospital. Everyone from my check in person to the tech who assisted with my outpatient procedure were friendly and helped make the whole situation as relaxed as it could be. I have nothing but praise for all who I interacted with.
ER department is a nightmare. 7 hours of laying on a gurney in a hallway, because all the rooms were taken and waiting room was at max capacity of patients with IV poles just sitting and waiting. …
I had a total hip replacement at Reston Hospital and the quality of care by everyone involved was outstanding. Right down to the meal service! They were kind, professional and friendly. Made the entire experience comfortable.
On Thursday, April 14, 2022, my surgeon sent me to the ER for a severe infection. I arrived at the ER at approximately 1:30 pm. I was taken back to a room and sat in the ER for 2 hours before I saw a nurse. I had not taken any pain meds …
Staff is mostly good but not enough of them. When I pushed the call button, sometimes there’d be no delay, sometimes 2-3 hrs and others no response at all. I had to spend an extra night at the hospital due to low electrolytes. I had called …
Pre op was excellent. Post op was long, I was in recovery for over 5 hrs due to there was not a room available to admit me to. I was not able to see my husband till after 6:30 that evening, surgery was at 10:00 am. My Dr. was excellent …
The only reason this is not a 5 is follow up and communication with my wife during surgery or the transitions from surgery to recovery. Both fell well short of what was a well laid out plan by Reston Hospital. Had they done what they said …
Had a wonderful birth experience! The doctors, nurses and staff all went above and beyond to make my birth experience exceptional! This is my third child, third c-section and first time at Reston. It was by far the best experience out of …
If I could give zero stars I would! My 80 year old mother was taken by ambulance for covid complications and was treated like garbage. She asked for water twice and was never given any. They took her drivers license for check in purposes …
Reston Surgery Center needs to better train a select few of its recovery care nurses on patient care. …
I went in because I have asthma and had a very hard time breathing….I sat in the waiting room for 2 hours before my vitals were taken, and then I waited another 2-3 hours to see the doctor to talk about what he wanted to do and what meds he …
I went for a CT. The order from referring doctor was missing some key information, staff got on the phone and got doctors to resolve it. Slight delay but not bad for healthcare these days. Front desk staff were very helpful, going overboard …
I came to Reston Hospital Center for lumbar spine surgery. Everyone was friendly, considerate and professional while performing their job; whether it was a nurse, technician or custodian. The facility, itself, was bright, clean and …
We came in because my dad was having awful chest pains that he described to be a 10/10. We informed the nurses several times how severe his pain was and if he could get anything for the pain but they continued to tell us to wait for the …
The experience that I endured was not pleasant. The ER was not crowded, yet care was very slow. Little attention was afforded to help me relieve extreme pain from a dislocated shoulder. Nobody believed me that my shoulder was dislocated. Many hours were spent writhing in pain with no help.
Idk what type of new protocols they put in but triaging patients in the waiting room.. gross. The nurse took my IV out and put it on the table without cleaning it. That’s disgusting. Also, while waiting a very kind mom had brought her …
If I could give a zero star rating that’s what I would do. This was at 2 am. The lady doctor on duty was super rude, the lady nurse had issues with drawing blood for testing, and we were suggested a CT scan for my son. Waited for almost …
Every aspect of my experience with Reston Hospital Center was exceptional. The communication and information prior to my surgery was great. The entire staff was friendly, helpful, accommodating and knowledgeable. The atmosphere was uplifting, happy and calming before surgery. I highly recommend Reston Hospital Center.
Visit to Emergency Room for anti-biotic infusions for cellulitis. Informed check-in desk that I was Covid-19 active; this was not passed to subsequent nurse attendant. On release staff took excessively long time to retrieve my medication …
My experience of Reston Hospital Center for my surgery was for the most part excellent. The only glitch, which I mentioned to the staff person there, was that when you initially walk for the pre-registration area it should be more …
There were numerous patients in the waiting room of the emergency room with no masks on, coughing and sneezing. I spent almost 3 hours in the ER and was nervous I was going in for possible broken ribs and leaving with some sort of …
I recently had knee replacement surgery and my experience at Reston hospital was outstanding. From the folks who provide you with valet parking to the people who check you in to the nurses to my surgeon and everyone in between. Truly – Everyone was knowledgeable and helpful.
I recently had a total knee replacement at Reston Hospital Center, and the whole process could not have gone more smoothly. From the moment I was admitted to the moment I was discharged, everyone was nice, informative, helpful, and kind. They all helped to make a challenging and scary situation as easy as possible.
All the staff was wonderful. Asma and Ken were amazing and truly the best ever. There were four fabulous nurses in the operating room, and they were amazing also. Juliet also helped in recovery, I think. Thank you to all of them. Reston Hospital is fortunate to have such incredible nurses…..extra thanks to Ken in recovery.
The staff is outstanding. They were attentive, caring, super skilled and extremely efficient. I have been to Reston for other surgical procedures and have always been extremely happy with the care and understanding that the staff exhibits to everyone. Thank you to everyone. You are very much appreciated.
Many thanks to medical staff of ER who were quick to respond as we arrived.
Later on the patient was moved to ICU Dept. and was met with a very caring, kind and attentive Lead Nurse Hayleigh & later her team(Kim and Monica} joined, many …
Reston Hospital and It’s knowledgeable, caring, professional staff is the very best hospital experience I have ever had. From the moment I walked in to register for my surgery until I stood up from the wheelchair outside the door to go home …
I visited Reston Hospital Center for the first time to have surgery. Pre-op check-in the week before was incredibly smooth. The layout was friendly, staff were knowledgeable and thorough, and the process was incredibly seamless. One or two …
My overnight stay after a full hip replacement was a miserable experience. The 4th floor with 26 patients and only 1 nurse and 3 helpers can in no way be acceptable. At one point I had to make a urinary trip to the bathroom and after …
I received an impeccable care, especially from Teresa (RN, Bariatric unit coordinator). She went above and beyond to make sure that I was okay. She even called to check on me after I got home. She is wonderful. The entire team that cares for me was great too. Thank you.
The nurses and therapy staff were all great — they helped to make sure I got what I needed for a faster recovery. Mary in the recovery room was wonderful about coordinating with my family to make sure they knew what was happening. Nida and …
Great check in experience. The facility was clean and I felt comfortable. My complaint is with the technician. He wasn’t super friendly and my experience with him felt awkward pretty much the whole time. I’d come back with the hopes of …
Before surgery went through a large list of items and what to expect. Day of surgery, things happened quickly. I spent the night after the surgery. The nurses in the post op recovery room, joint recovery room, an the PT and OT were great and patient.
So I came here last Saturday night in very bad condition – on the verge of death, really. I was brought by a friend to the emergency room, and they processed me very quickly and ended up saving my life (amazing people work in the ER). I …
From check-in to check-out the entire experience could not have been nicer. Care for patients first was never more apparent in my whole surgical process. From Dr’s, nurses, recovery, rehab, all of it, I could not have been more …
I recently had my 4th child at Reston and I was really empress with the level of service and care. They provided me and my family with outstanding service and care. All of my nurses were excellent and all deserve a raise for a job well …
Worst hospital ever! Was transported there for possible stroke in my brain stem. Needed an MRI right away because time is of the essence with a stroke. Laid in ER for 4 hours before a doctor ever came back to see me. And 12 hours before …
Nurses and aids were caring and knowledgeable as they followed DR guidelines. Discharge was AWFUL because info was incomplete and patient questions went unanswered. My driver’s license was never returned after checkin. Food was good/large …
My services at Reston Hospital were great, This includes the preop meeting. Can’t recall the names of all the staff who tended to me. I think my check-in nurse was Babs and my post op nurse who cleared me to leave the hospital was Yvonne. …
I received excellent, caring attention from start to finish. Everyone from the Surgery Center receptionist to all the nurses & doctors were exceptionally kind, shared good information & were open to my questions. An example of how great health care can be! THNAK YOU all!!!!
The care I received from all individuals at the Reston Surgery Center was wonderful. Each and every person was friendly, professional, knowledgeable and helpful. The only downside was the wait between getting prepared for surgery and the actual time I was taken into the room for my procedure…it was close to an hour.
I had surgery done at Reston Hospital center. It was my first experience with this hospital. I was very impressed. Everything from their compassionate and courteous staff to the efficiency of their surgical process. I don’t have one complaint. I would highly recommend this hospital to anyone needing surgery.
MRI visit was great- everything went smoothly and your personnel were competent and kind. I did have some issues scheduling the MRI, due partly to my pacemaker and the fact that I had to cancel my initial appointment because I had COVID. …
I went to this hospital in early October for my imaging appointment since Reston Radiology Consultants did not have the machine in their facility. I had several issues with my visit. …
Very professionally run unit. The ER, Floor Nurses were just outstanding, particularly Ereka and Vivian, hope the names are correct. (My room number was 230). They were just outstanding in terms of nursing & commitments. God bless them & …
I recently had a gastric bypass procedure with Dr. Pysher (now Cox) and I have been nothing but please with her and Danielle. Both have been available for all questions, have checked in on me, and have been soo great about the whole …
Mixed experience with L&D here – I was asked 3 times if I wanted my water broken, when I had said I did not. Was not pressured for epidural though, as I had said I wanted to labor and delivery naturally. All nurses/doctors friendly, …
I had minor outpatient surgery and felt really cared for through the entire experience. The nurses and aides were polite, fun and knowledgeable. My only complaint? No crackers or snacks of any kind in recovery, just drinks. I was hungry! LOL!
Incredibly disappointed by my experience. My first and only time I plan on visiting. My OBGYN sent me here because I had been having appendicitis like symptoms for a week. I arrived at the emergency room entrance and had no clue what to do …
The staff were friendly and professional but it took five hours to obtain the results from a blood test my doctor told me I needed immediately. Rather than focusing on why I was there, the treating physician ordered a cardiology screening, …
It was easy to get admitted, and staff were professional and efficient. The hospital struck me as bright, airy, and clean. The online registration process was frustrating and I had to call for help. A cheerful staff member registered me by phone quickly and easily. Fix or drop the online registration!
The doctors and nurses couldn’t have been nicer! They put my mind at ease and helped me through the scary process. However, I did not like waiting in the waiting room after every step in the process. I did not think there was any privacy or social distancing.
I had a great experience with my delivery at Reston Hospital. Everyone from the nurses to the doctors that treated me were not only extremely professional, but also kind and warm. I felt taken care of during my entire stay. Thank you to all the staff there – especially my nurses Kathleen and Kimberly.
I had hip replacement performed at RHC in November 2022, and I can’t say enough about the staff at the Same Day Surgery unit there. My entire experience from pre-op to OR to post-op care was fantastic! The process was carried out …
The emergency treatment of my father was quick and very professional. Medical personal was great. They performed all needed tests and explained results of them. …
I really appreciated the care and concern from all the staff at the Surgery Center. I have to give special thanks to Ana for the painless IV and Elsa and Bonnie for really taking the time to talk to me and my husband making us both feel as comfortable as possible with my surgery and diagnosis.
Every nurse in labor and delivery was amazing!! Until I got to postpartum care and there was the most unprofessional nurse I’ve ever met . Ginger, so I recently found out she had a past relationship with the father of my son and couldn’t …
I went to the Emergency room because I was experiencing A Fib.
From the moment I arrived until I was discharged I could not have better care. Everyone was caring, knowledgeable and put me at ease. They were wonderful! Thank you!
The medical staff was kind, caring, and helpful.
However, they were slammed. I remained in a hallway until a room was available. …
Upon arrival at Reston Hospital Center “Main Entrance” next to the Cafeteria, there was no Receptionist or signage to direct us for processing. After wondering the halls, we found another “Main Entrance” where the staff warmly welcomed us …
I wouldn’t asked for a better experience at Reston hospital for child delivery. The whole crew was absolutely amazing, I got so much during labor and recovery. All nurses are so kind and supportive, I highly appreciate their encouragements and care. Thank you all!
I had a great delivery with Dr. Khan. It was my 3rd c section and I couldn’t be more happier considering I was really nervous. They made me feel very safe and comfortable. My baby had to be sent to the NICU and although it was very scary, I …
I’m totally satisfied with the quality service I received throughout my operative visit. All instructions were clear and easy to follow;
the attending staff was focused on their duties but also attentive to my wishes and/or inquiries. The whole experience was completely professional and satisfying. C. Wagner
I’m in the ER for an emergency COVID visit. The nurse and staff admitted me quickly and kindly. However, after the admission, I was sent to the waiting room abruptly to wait for the CT scan. The staff told me it’s about one hour wait, which …
Excellent service all around at labor and delivery. However, Anna stood out the most! She was extremely courteous, professional, transparent, what a delight! Words can’t express how she made my wife and I feel as she was getting us ready …
Delivered my baby girl here, the L&D and postpartum nurses were all INCREDIBLE! Care was really well coordinated with my private practice, the delivery rooms were spacious and comfortable, and I was overall super impressed with my hospital …
This Hospital has some great nurses except for one named Kat. The Dr’s are less than desirable though. I spent 4 days there with them doing tests and they could not decide to do surgery or not. Finally on the 4th day I had my spouse come …
Very friendly staff, nurses wore smile all the time, very polite and tried to make my visit as worry free as possible. Discharging staff was great as well. Linda favors CNN and CNBC, but I am sure one of these days, she will grow up and see …
I felt very well cared for and would recommend. I do have one comment. I was scheduled for surgery at 815 and was told to arrive by 615 and we did. Check in was super easy as we were the only people. We easily could have arrived at 7am, because no one arrived to retrieve us until then.
The staff who helped with my surgery on 11/8/22 were wonderful. Dana who inserted my IV got it in on the first try! Christine, the nurse who checked all of my records was careful & thorough. The anesthesiologist & his assistant in the …
Was referred to the ER by an urgent care center for an ultrasound to confirm that a swelling was not a blood clot. Check in was fine with no one else waiting. As the ER filled up, the waiting got longer. …
While waiting for and recovering from a procedure, I was pretty much left on my own. I had to get off the bed and ask for a blanket as it was freezing and I had already waited for hours because there was a delay. Then after the procedure, I …
Very impressed with Reston Hospital Center. Well organized, Nurses & Doctors were all very good and pleasant. They answered all our questions timely and efficiently in ways, which we could easily understand. Very thorough exam and lab …
the nurses and doctors that were assigned to me during my ER stent, Hospital stay, medical test and surgical procedure were AWESOME!!!!! Caring; attentive, understanding, just the best! For my first experience at Reston Hospital Center – High kudos to the medical staff.
I was in the hospital with my husband, and needed something for my cough. That service went well, but my husband was in ER for 28 hours, 24 hours after they said he was going to be admitted. He was given IV fluids only 30 minutes before …
We cannot thank you enough for the greatest gift of all, our happy and healthy baby and amazing birthing experience. …
Went to the ER here. The facility is modern and clean. The staff (both administrative and the nurses and doctors) were extremely helpful and friendly. Despite being quite busy, they were very efficient in processing our intake and getting us care quickly.
Excellent as always. I love the nurses at the infusion center. I drive over an hour to receive my infusion because of them! I could go to a more local setting , but Ellen and Pete take VERY good care of me…. Even when I’m late due to …
What a horrible experience. Aside from under- staffed areas, employees were under qualified. If the hospital worked as hard to make patients better as they do to get them out of the rooms ASAP, maybe you call yourself a medical center. What …
Very impressed with Reston Hospital Center ER. Well organized and all were very professional and pleasant. Very thorough exam and lab tests. Very pleased with experience and happy we have such a excellent facility we can access. …
I had a great Labor & Delivery experience at Reston Hospital Center. All of the staff was fantastic, warm, and helpful. It is so easy to get in and up to the room and if the partner needs to go to the car or pick something up, the parking …
I was admitted through the ER with a flare of severe asthma; the care I received was rapid, professionally superb, and warm. Despite the crazy busy season and a very full inpatient census, I went on to experience the finest of aggressive …
The nursing and support staff are exceptional, though you can tell they’ve had a rough past several get me years and many of them are new. I think they may still be understaffed and overworked – they care and they try hard, but I think …
I was quite nervous; I’d broken my arm so severely that surgery was required. I was able to fill out many forms online, which saved time on the day of the procedure. During the pre-procedure interview, the nurse was great at explaining …
I had surgery a week ago and the entire hospital process was fantastic. Pre surgery, there was plenty of room at check in and a relaxed atmosphere with individual prep and waiting rooms for surgery and friendly, capable staff. Then post …
After an unexpected overnight stay, I was pleased with the care given to me by the nursing staff. My only complaint is with the extremely long wait for a room after my surgery. I was in post op for about 5 hours and once I got a room, my …
My experience as a patient in the emergency room and as an in-patient was very good. Hospital doctors, nurses and staff were very attentive, understanding and helpful. Care was excellent. The only drawback was of course the long waits …
The visit went much better than I expected, and the communication in advance of the visit was excellent. The pre-op visit was easy and efficient. On the day of surgery, the staff were most friendly, especially Ana, Christine and Patty the …
Excellent experience from registration to discharge. Everybody was friendly, caring, and competent. From the doctor who performed my hip replacement, to the anesthesiologist, to the nurses in recovery, I always felt like I was in good …
I just gave birth to my first baby here and this was my first hospital stay ever so I didn’t know what to expect, but the staff exceeded my expectations. All the nurses and specialists were so nice! They made the entire process so easy and …
I would give my husband’s care a C grade, colored by what I think were very poor discharge instructions. I understand that there are normal protocols, but luckily the surgeon’s office also gave us conflicting, but accurate, instructions. …
Check-In, Surgery and post-op were very good. Generally, the people on staff in all areas were great. The nurses and aids were very very dedicated to helping patients, and were very friendly. The difficulty came in how absurdly …
The nurse techs I had during my recovery on the 4th floor were the reason for this review. Sophie checked on me like clockwork and made me feel like I was important. Her aura made me feel relaxed and taken care of (I tried to complete a …
Great care from admissions to release. Very smooth check-in using the emailed QR code. Post surgery I had to wait 4 hours for a room, but the recovery nurse was by my side almost the entire time. (If this is a frequent occurrence, hospital …
We had a great experience with our scheduled C Section. We came at our appointment time and we were taken back right away. We had a dedicated nurse for the entire morning who was great! Once I was taken into the operating room, Dr. Paul and …
They need to learn to listen to the patient! When I arrived for my procedure, I told them that I was a very hard person to get an IV into and that they need an ultrasound person to do it. After numerous sticks from numerous people they …
My partner and I are furious with this place. We drove his mother in this morning for a routine outpatient surgery. She is in her 70s and gave us as much information as she could. …
Best in class, all of their Doctors are expert as well as very professional. I had my first baby girl here and I am thankful for their extraordinary effort and hospitality. There meal selection, food quality along with all other necessary services are 5🌟hotel equivalent. …