Welcome to the official website for University Eye Associates, where skill, experience and state-of-the-art technologies come together to offer a lifetime of better eye health and visual clarity for your whole family. We have 3 locations throughout Charlotte, Harrisburg and Davidson, NC to provide optimal convenience for individuals and families throughout the area.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
8316 Medical Plaza Dr Ste E, Charlotte, NC 28262
Dr. Hamp is the best and so is his staff. I have been going there for almost five years and I have always had great care. Go see them. You won’t be disappointed!
Top notch service, my eye doctor for almost 20 years since we moved to Charlotte! Dr Eyler is the best!
Dr. Do Was absolutely professional re my situation. She Knew exactly how my problem should be treated. I really appreciate her professionalism and her friendly manner. She is wonderful.
My visit was timely and courteous. They staff was pleasant and friendly and the atmosphere was clean and inviting. I recommend University Eye Associates to anyone looking for friendly informative service with a smile. This is one of the best offices in the area.
I have been a patient here for many years and the quality of care has been consistent great friendly and helpful.
I love University Eye Associates!!! I had two bad experiences with two other optometrists and decided to go back to University Eye. It was the best decision I made. Everybody was awesome from the front desk to the doctor. Shout out to Dr. Best!
I have been a patient of Dr. Eyler’s since he opened his first office in the University area. Even though I lived in Lake Wylie, it was worth it to me to drive to University City for the type of quality care and attention I always …
Always professional and professional efficient. From check-in, through the initial exam with a tech, to the exam with the doctor, everything is courteous and personal. I don’t feel like just a number there. I’ve been visiting there for almost 20 years!
Always a good experience. Dr. Eyler has been taking car of my eyes for almost 30 years. Today, I waited a bit longer than usual to be seen but no worries. Great staff as usual.
Every staff person I’ve encountered has always been very pleasant and attentive. Dr. Fix is just plain awesome.
The entire staff is exceptional. Dr. Rist was personable and professional. She fully explained the test results and provided good advice on maintaining my eye health. I usually see Dr. Hamp, who has been my Optometrist for the past 15 years.
The doctors are very good. The staff is thorough and knowledgeable. It’s a fine office-as long as you don’t need anything urgent, you don’t to make an appointment, and you don’t need to contact them by phone. …
My experience is always great! Dr. Rist and staff is so nice. Dr. Rist has a simple way of explaining things and also gives you tips to continue a healthy journey of eye care. The positive energy she gives each visit goes unnoticed. Thank You all for providing a wonderful experience everytime.
My husband and I started going to Dr. Metwalli when we first moved to Charlotte over 20 years ago. Our 2 daughters were also her patients until they grew up and moved out of state. We have had appointments at the University and Davidson …
I always have a great experience. Dr. Rist is the best. She sees me and my daughter and is always professional. She has a wonderful sense of humor which is much appreciated especially during these trying times. I highly recommend University Eye Associates.
My visit Dr. Rist was productive and informative. She took the time to assess my symptoms and then thoroughly explained what she saw and how to move forward with treatment. I highly recommend scheduling an appointment with her! You will not be disappointed.
Dr. Rist was so personable! She took more time to see how I was doing than my Primary Doctors do!! She remembered something I discussed with her almost 2 years ago! I will look for her and have told my children to look for her as well when their exams are due!!! A++
The doctor was very nice and thorough. She talked about my situation and even set the appointment to see a specialist.
Everyone was very nice and helpful. There was no pressure to buy any glasses.
I have been going there for years and highly recommend them.
Dr. Du was excellent. Very knowledgeable and patient. Same was with nurse Michelle. Thank you
Everyone at University Eye Associates is caring and very competent. I have been going there for 40 years and never been disappointed. I would give them ten stars! Excellent eye care and really great people work there.
As stated below the 24 hour return call is a joke! I have been waiting on getting new glasses for over 8 weeks because they lost mine. Had to pick new frames and told they would rush them to me within a few days. It has been over a week …
My wife and I been going to University Eye Associates for over 10 years now and love their staff and doctors I visited them recently and they had a new girl named Shelby, who does a wonderful exam just like many others before her. I informed doctor of how well she did she really takes the edge off and a delight to talk too.
Always friendly and attentive. This visit was an emergency. Was seen and treated nearly immediately. Thank you.
Dr. Seitz is a very likable and approachable ophthalmologist.
I’ve been a patient of Dr. Fix for several years, she is always a joy and very professional and personable. The office is always well maintained and the staff friendly.
My visit to University Eye Associates was quick and seamless with quality service.
My son and I are both patients and have always had the BEST service! My son started with contacts this year and they have been very supportive and helpful to him!
Great customer service. Dr Eckel is the best. Friendly environment.
High marks as always for Dr. Beat and University Eye Associates! The staff and administration are also great. They have managed safety extremely well during the Pandemic. Dr. Beat if always fantastic to work with and will be my Eye care provider when ever needed.
University Eye Associates has some of the most knowledgeable Doctors and Assistances in this profession as far as I am concerned. They are a very caring group when it comes to their patients personal needs and eye health. They also go that “extra mile” to make sure the patient fully understands their needs and treatment.
I love this place very kind staff and helpful. I had them for more than 15 years my dr Eckel is so nice and very professional. I moved twice but never changed them,😉❤️🫡 …
Friendly staff! Professional doctors who care about their patients.
My husband and I and our two kids have been patients of University Eye Associates for the last five years. All of the staff has always been super nice and very helpful. Doctor Hamp is friendly, takes his time talking to you and is great with both adults and kids.
Dr. Hamp was very professional and helpful. He got to the bottom of my issues, explained them to me very well, and set me up for a course of treatment without excess charges. I am grateful. Also, the optical staff at THIS location was …
The staff was wonderful and accommodating. Dr Eckel demonstrated genuine interest for my vision health. He also expressed personal regard for me and my family. He is the absolute best!! The office was clean and I felt protected against all Covid 19 concerns. My visit was a very pleasant experience, as always.
My experience was pleasant. Dr. Do is so professional and she’s a good listener. I was so comfortable and the process went by very fast! It was a great experience, 🙂 …
I always have a very pleasant experience at each visit. My service is rendered in a timely manner. The staff is always very professional and friendly. Dr. Hamp is wonderful.
Great people working there and they make you feel comfortable. Nice atmosphere
Great experience again! On time, smooth process from the precautions taken to picking out frames to paying/checking out. Great practice. Love Dr. Hamp and all the staff!
Very happy with the care I received. Loved Dr. Huegel.
Dr. Rist and her staff are the most attentive and kind professionals. They take their time to know you and your current situation to make the appointment more personable and enjoyable. Highly recommend University Eye Associates.
Although I miss Dr. Eyler, Dr. Hamp is very nice and explains everything thoroughly.
Per usual, the team at University Eye Associates was A-Mazing and Dr. Rist was awesome! From walking in the door and seeing pleasant faces to leaving with a wave and a smile. So blessed to use their service. My kids actually WANT to come to see their eye doctor! It’s great! I highly recommend them!
Dr.Echol is very personable and professional. I had a lot of questions regarding eye health as we age and how our vision changes. He answered all of my questions in great detail to ensure my understanding. After seeing him, I did in fact …
My experience at University Eye Associates was exceptional. Dr H. Has patience with me as I am his only holistic patient. He gives options with good patient education. The staff is professional and friendly as well. I was in and out in a …
Recently had an eye infection and called University Eye Associates late in the day. They immediately worked me in that afternoon and provided exceptional service. Dr Rist was professional, courteous, and thorough. I could not have asked for better care
The experience from checking in to going over my exam to being fitted for new glasses was great.
I have been going to University Eye Associates since 1991. Dr. Osbourne (now retired) was my doctor and now Dr. Rist has taken her place for me. Dr. Rist is very pleasant, very knowledgeable, very attentive and not in a hurry. If you’re …
I’ve been going to Dr. Eyler since I was 17, I’m am now 23. Over the years he has always been so professional and upbeat. He remembers little details about where you went to college, etc., and you can actually feel that he not only cares about his patients but loves his profession.
My mother has been going there for many years. Prior to her appointment they literally send out an obnoxious amount of notifications reminding us of her appointment…be on time…bring insurance cards and id…covid precautions. We arrive …
Super attentive staff! They make a point to get to know you with every person you come in contact with. Gave us a very thorough exam and I felt confident in their knowledge at my son’s appointment. Dr. Eckel and Stacey were awesome!!
First time visitor… at first I was set back at little because of the wait however … we all know businesses are short staffed at the moment so it was expected. However what I wasn’t expecting was how nice and professional most of the …
I had an amazing experience!! Dr. Do and the nurse that checked me in were very professional, knowledgeable, and caring. The team was sacrificial with their time and patient. This will be my go to place for eye care.
The staff was very nice & professional and my grandson say Dr. Do she was especially a breath of fresh air not only was she very nice nut she was super patient with my grandson who was a little scared. She took the time to explain …
I love this place! I’ve been coming here over 10 years. Everyone is incredibly nice and helpful. I’ve never had to wait past my appointment time. I’m usually in and out! Dr. Eckel is always personable and makes the appointment a breeze. I …
The staff makes you feel welcome the moment you enter the office. All smiles. Excellent customer service. Great eye care. Dr. Fix listens and is very thorough with her examinations.Wide selection of frames Awesome place to have your eye care.
I’ve been a patient @ university Eye for 30÷ years with the same Doctor (Dr Best) who I trust very much he’s very patient and over the years made sure I’ve gotten the best care possible and I’m very Thankful for him he’s never rushed me …
Everything was just in place, the entire team did a great job and the doctor was awesome.
So professional and friendly staff
Latest diagnostics
Top notch!
Great place! My first visit and they were very kind and took their time! I highly recommend
I had an excellent eye doctor, the nurse or assistant who took the initial pics was wonderful as well. Unfortunately my customer service good experience ended when it was time to check out. The young lady at the desk was rude. She was …
I always have a great experience with this staff. They are professional and courteous. Dr. Eckel is very engaging and I could tell from day one that he genuinely cares about his patients. I definitely appreciate his thoughtfulness and thoroughness.
Dr. Rist is just amazing. Genuinely cares about my eyes and all around them, made great recommendations. But I also had a good experience in the optometry section. I didn’t catch the girl’s name who worked with me, but she was very pleasant and didn’t try to upsell me or push anything on me. Been going for more than a year now.
Only giving 1 star as no stars is not an option. It was a horrible experience from making appt to showing up for visit. No one answers the phone, tried several times to make appointment online. Finally made an appt only to discover an …
Dr. Eyeler and his staff are amazing. I’ve been seeing Dr. Eyeler since I was 10 years old. I’m now in my 50’s. So that will tell you how much I love This doctor and his staff.
Thorough examination. Dr Hemp answered all my questions and he has a way of to making the complicated understandable. Would highly recommend
Dr. Stephen Eckel was very personable and made me feel comfortable. They are serious about cleaning after each patient which I really appreciated. Overall, a great visit.
Everyone was professional from the reception,tech,doctor and the lady that takes payment. They were also helpful and knowledgeable.
The entire staff is always very professional and very customer service oriented.
So nice to go see a Doctor and headed staff laughing with their patients. Great attitudes and energy. Three of us at one time and we all saw the same doctor. So really consider three amazing reviews!
Absolutely love the staff, and service they provide. They always take really good care of my daughters the only doctor they love to come too lol.
Ramona Bethea
Always professional & friendly. I always leave feeling like l have received the best care. My eye-care is just just as important to them as they are to me, which is beyond appreciated.
This eye doctor has a timely and efficient staff. My checkup with Dr. Hamp was pleasant. He clearly explains the eye examinations and results to me. Keeps plain and simple.
The service was excellent. My eye exam and every thing was professional and courteous! …
Another fantastic visit to University Eye Associates! Everyone there makes it a great experience every time. And I cannot say enough about Dr. Eckel! He has been my doctor for a number of years. He is personable, down to earth, and just a super guy! You can’t go wrong with this group.
I really enjoyed the visit and learned a lot. Not only was the doctor (and nurse) polite, but she kept me engaged throughout the visit.
This was my first visit and it was a great experience. There were no concerns about COVID protocols because they were being followed by the entire staff and patients. My insurance info was already in the system before I got there and …
I had a very good experience at University Eye Associates. I have been a patient for over 20 years. The staff and doctors are friendly, polite, and caring. I feel that I am receiving great eye health care . I would highly recommend them to family and friends.
Good afternoon, I have been a patient of University Eye Associates / Medical Plaza location for at least 20 + years now. Not only for myself but for all 3 of my children. The service we receive each and every time is beyond exceptional. …
The receptionists were very friendly and polite. My eye exam with Dr Risk was very thorough. She made me feel that she was genuinely concerned about my health. I’ve been going to this practice for several years and have been very satisfied with the services I’ve received. I would recommend to family and friends.
University Eye Associates I recommend. My Dr. Took her time to examine me and listen to me on my questions. She was great. There was no wait I was in and out. I am please with the great experiences with them and I will be coming here for now on.
Dr. Hamp is always amazing. He’s calm, reassuring, and shows true compassion. He takes the time to explain things, and gives room for any questions. Everyone in the office shows remarkable care, they are friendly and helpful. I have been going to this office for 15 years, I would recommend University Eye Associates to anyone.
TERRIBLE!!!!! They have a phone number that you can never get through on, I’ve left multiple messages and never heard back from them regarding my child’s appointment. 0/10
I WOULD NOT RECOMMEND University Eye Associates. I called to schedule an new patient appointment and the receptionist was immediately annoyed. The receptionist started huffing and puffing on the phone. I will take my eye insurance benefits were I’m wanted and accepted.
Dr Fix is everything you could ask for. She takes her time, listens carefully to what you have to say, and explains everything thoroughly.
I had a wonderful experience at University Eye Associates. My doctor and his assistant were very attentive throughout my procedure. Go see University Eye Associates for your eye care needs. You will not be disappointed.
I have been a patient of Doctor Taylor for 18 years and has never had a bad experience. The Staff are kind, professional, and thorough. There is nothing bad to say.
I don’t know if things changed but its more difficult to deal with this location. I tried to have my 2 daughters become new patients and they seemed like they didn’t want the business nor have the time for them. 1 of my daughters insurance …
Excellent experience from the time I entered until I exited the facility. The same experience over the last 12 or so years.
Waited over a month for an appointment and took off work. Appointment was scheduled for 810a this morning and I was told to be 15 min early. I arrived promptly at 755a to be told my dr was sick and that they had called. I pull out phone and …
The staff was excellent!! The appointment for a disabled 81 year old was flawless. The staff was amazing and WE felt that they cared. Thank you everyone for your gentle tones, expertise, patience and divine energy. You all were appreciated during our first visit for eye care after 2 years of ‘lack’ due to Covid.
Great place, extremely friendly and helpful staff from pre-exam to exam to ordering eyeglasses!
The entire staff, from the receptionists at check-in, the doctors assistant, and the billing clerk are exceptional. Very pleasant and attentive to my needs or concerns. Dr Robert Hamp is the best Optometrist that I have been to in my …
First time visiting University Eye Associates, but definitely not the last. Everyone was extremely kind and helpful. Dr. Eckel took his time to explain everything thoroughly and to make sure I was happy with my new prescription. Mrs. …
The doctors and staff are all wonderful. They have so many different brands of frame. Will be back again.
The whole staff was really polite. They took their time with me and answered all my questions.
This was among the best visits I’ve had at UEA: very short wait time in lobby, efficient preliminary testing by technician, very short wait time for doctor and he took the time to explain new developments in my recommended eye care. I …
Professional and courteous service as always. Dr. Hamp does not make you feel hurried and he listens and explained everything thoroughly.
Detailed and thorough eye exams for both my daughters at your place. Will definitely recommend to friends !
I’ve been a client of this facility since 2001 and my experience with the various doctors have always been positive. Over the past recent years, I’ve been served by Dr. Hamp, and in the past 2 years by D. Rist. I’m always impressed with …
Very happy with Dr Hamp and staff. I feel I am in the right place for my glaucoma treatment.
Been going to UEA since the 90’s and have been pleased with the front desk customer service, and the professionalism from the staff. Dr. Best followed my eye care for years and was wonderful! Dr. Rist has been my dr. for the past couple …
It was a very Awsome Visit with this appointment. Also it was very Much Thoughly done with care , so again thanks for the review.👍 …
Very happy with this practice. Dr Hamp is wonderful..very thorough and professional
We have been a long time customer/patron of University Eye Associates because of the QUALITY care that is given. Dr.Hamp & Dr. Best are phenomenal in what they do. They never mind educating you as a customer and not an optometrist behind …
It has been a fantastic experience. Everyone is so helpful. I would recommend this place for all of your vision needs.
I made a big mistake last year and went to Dr. Eye in Huntersville and had the worst experience they gave me glasses that I had to look down to see…BUT UNIVERSITY EYE ASSOCIATES gave me a real EXAM !!! I was checked for glaucoma, eye …
Dr. Hamp and the staff here are so amazing! They are very caring and take their time to explain everything in terms that you can understand. By far one of the best experiences we have ever had with an eye doctor.
Excellent experience and very thorough and on point with my eyecare
Everyone was very friendly. All my questions and concerns were
Answered. I would definitely recommend University Eye Associates.
Dr. Risk hands down is the BEST optometrist I’ve ever had! She really makes it about the patient. I’m big on service and she shows that is important to her. Also, I wanted my son to have a male Dr. Eckel has been the perfect fit for him. He …
It was a great experience. The staff is always friendly. Dr Seitz was very thorough examining the condition of my eyes and explaining the procedure
Had an excellent experience. Did not have a long wait time. Staff very friendly and professional. Would recommend to friends and family.
Expectations were great they made sure I was taken good care of and referred me to a specialist to better help me further thank University Eye Associates
For me tending to any type of medical or health concerns can cause anxiety. I had a good experience, the staff was professional and friendly. They made me feel comfortable.
It is always a pleasure to have my eyes examined by Dr. EYELER. He adheres to time management, answers questions and takes pride in what he does. The office staff is also helpful and professional.
Took the time to make me and my family feel comfortable. More importantly, answered questions about each concern and question I had. I would recommend to anyone.
I love this place. I really think the world of Dr Hamp. He has my best interest at heart! The staff is ALWAYS PLEASANT AND FRIENDLY.
Dr. Michelle Do was willing to make an urgent appointment during her lunch time to remove a foreign body from my father’s eye. Her accurate work allowed the eye to recover faster without a big irritation
Existing patient, but saw new doctor and it was a friendly and pleasant experience and she listened to what I was saying. All staff is very friendly.
Everyone was nice and professional. Dr Hemp explain things and answered all my questions. I have been coming to this office many years. 👍🏾👍🏾 …
This is my fifth year visiting university eye associate and Dr Eckel. Everyone is skillful and professional. I am happy I have a trustable place to check my eyes every year
Great experience from Front desk, MA and optic dept! Dr. Fix is Great, caring, support and down to earth. Everyone was caring and professional! Thank you University Eye Associates 😀 …
Dr. Best and the staff were friendly and professional. I’ve been going here for years and plan to continue to do so.
Great place, very thorough and polite. Dr Hamp takes his time and makes sure you understand everything he said. Going here for years and will continue.
Always a good experience. Had a new Dr. today Dr Do. She was kind, and detail about my checkup, answered all my questions.
Office staff are always professional.
They were kind and knowledgeable. The doctor was amazing I love her energy.
Dr. Eckel is great! He has never had a bad attitude and always seem so happy to see you.
I truly appreciate him. …
I have been a patient since 1999!! Always great service and care from the staff and my doctor; Metwalli. Seven members of my family also enjoy the services provided at University Eye Associates.
I had a great experience with Chelsey and Dr. Fix. They were both friendly and very knowledgeable! I’ve been coming to University Eye Associates for years and am always impressed with the level of care.
Long wait and doctors need training on patient care. They used to be great but had to switch eye doctors after 15 years because couldn’t deal with it anymore, hoping to warn others!
I have been going to University Eye Associates for years. And have always been happy with the service received. The staff is courteous and always helpful and friendly. This time I did not see my regular doctor due to a conflict with my …
I had a follow up appointment with Dr. Fix 6/15 due to having pain in my left eye. I was there for almost an hour waiting to be seen. No one came to let me know she was running late until I got up to walk out. Gas is too high and my time is …
Very friendly and knowledgeable staff. Easy to make appts. Ordering and receiving contacts a breeze.
Kim has been very patient with kids and was a big help. She made sure that my daughter leant how to put lenses in before we take the lenses home. Highly recommended.
I enjoy going to University Eye Associates whether it’s in Davidson or University Area I always have a good experience from Registration to choosing my Glasses! Even picking up my New Glasses is smooth & easy! I would recommend them! My Dr. is Dr. Best & he is😁 …
Great appointment! My doctor and everyone in the office was very professional and on time!
The staff there is awesome. They’re so helpful, friendly, attentive and patient.
Dr.seitz was very nice and knowledgeable. Answered my every question. She is very gentle.
Upon arriving I was greeted as if they knew me I was made to feel comfortable. The assistant that took my information and scan my eyes was very patient and understanding. The optometrist, she was awesome she advise me of what was going on …
Dr.Michelle Do and the vision staff are Excellent. 11/30 Eye appointment was outstanding..
The eye doctors and assistants are personal and knowledgeable. I feel very comfortable and informed during my visits… like conversation with a friend you haven’t seen in a while. I gave 4 stars simply because I haven’t been able to …
Professional kind staff. Dr Hamp I have seem for many years. He is professional, kind, caring, very knowledgeable, teaches well, and a great listner
I’ve been going there over 20 years and seen may of the doctors. However, I primarily use Dr. Echel now. My whole family prefers him. He is very friendly, caring, and sincerely interested in the best health for our eyes.
Took a friend of mine here and the service was great! They treated her with respect and assisted along the entire process to make it easier for my friend to understand the policies and procedures, as it was during Covid and she hasn’t been …
Dr. Fix was incredibly patient with my 5 year old son, he was definitely a hard patient! Wouldn’t go anywhere else
I needed an eye exam quickly and University Eye Associates at Mallard Creek accommodated me in just a couple days, which I very much appreciated. Dr. Michelle To was professional, thorough, and very much approachable. I was impressed that …
Always friendly and very efficient. I’ve been with Dr. Best for over 20 years. No reason to leave.
I had a very positive experience at my first appointment here. The doctor & other staff were extremely thorough and made sure to answer any questions I had. They also have a camera machine that you can opt for instead of getting your eyes …
I have not been to the eye Dr. In about 2 years. The staff are all so helpful with any need. Stacy was extremely calming for me. I have seen Dr. Best for quite a few years. He’s the best in the business. Very professional the entire time I was with him. This did not surprise me as he’s always very nice!! I highly recommend him.
Had a new Dr. Do for my annual eye exam. She was extremely knowledgeable and very pleasant.
Dr Fix and did incredible job at university eye associates. My eye exam was performed in an absolute timely manner!
Everyone is very friendly and professional. Dr. Clair is very knowledgeable and she listens to you. Excellent physician.
Customer service was excellent. The assistant was very Knowledgeable about her skills
Had a wonderful experience. Friendly staff and Dr. Fix took time to address my questions and was very thorough with my examination.
I’ve been going here for several years. The doctor’s and staff are wonderful.
Amazing visit everyone was so knowledgeable and extremely helpful. Was able to get all my questions answered.
Was even provided help with picking out frames that looked best on me, thank you all for your help.
Dr. Fix was excellent and very detailed in her examination. I have been going to UE for 20 years and have always been happy with service.
Dr. Do was professional, thorough, knowledgeable and patient. She explained everything thoroughly and answered all of our questions. I highly recommend Dr. Do.
Dr.Hamp and all the staff are wonderful!! They are sensitive to my child’s needs, attentive, knowledgeable and professional!
Very polite and helpful staff. Also very knowledgeable doctors and staff. I’m a disabled senior citizen. Staff was very accommodating. Thank you all so much.
Great experience, always! Wonderful staff and Dr. Robert Hamp takes time to actually listen to all your concerns! He’s the Best!
I’ve been coming to university eye associates since I was 25. They were at a different location then. I’ve always had a good experience. Never have to wait long and I receive excellent care.
Cynthia Teal
For my condition I was out on disability at an early age so there for I have medicaid and Medicare , the first time I visited the place the same thing happened to me but I didn’t pay to much attention to it the first time I just let it go, …
Dr. Hamp and all of the staff at University Eye Associates are caring and patient with all of their clients. Dr. Hamp truly is wonderful with kids too!
Everyone that I talked to was nice throughout the visit. Dr. Seitz is very professional and really listens to the patients concerns. I’d definitely come back if needed.
This was our first time with University Eye Associates and we are really pleased! Thank you for the prompt care and being so thorough with my son’s eye exam.
Terrific care and bedside manner from Dr. Eyler for a number of years on some less typical eye issues. Staff are consistently friendly, helpful and professional.
My experience was great! My tech person was Michelle and she was awesome. She put me at ease with my test and just made me feel comfortable.
Have seen Dr Metwalli on surgery follow up. Entire staff has been good. Would recommend them for your eye care.
Annual eye checkup with Dr Metwalli is always a positive experience. Her and staff always thorough and make the visit pleasant
The people at University eye associates we’re very friendly and very accommodating.. They knew exactly what to do and the order to do it here. The optometrist I had what’s the best!
Had a great visit and Dr. Fix was great. Took all the time necessary to explain the results of testing that was done.Also the patient portal with Dr notes is very nice to have.
Dr. Seitz is amazing!! She really takes her time & explains any questions or concerns in detail so you fully understand before leaving. And the staff is awesome as well very down to earth & professional.
I have been having some pretty bad eye problems over the last several years. Dr. Hamp has been very caring and understanding. He is very knowledgeable and always looking toward solutions.
Dr. Fix is very personal and approachable. Her treatment plan targets just what you need based on your previous exam and puts an effective plan in place for the future. Very friendly atmosphere. Office staff responsive.
I have been calling and leaving messages for a week and no one has called me back to schedule an appointment. Bad business and a sign that I need to go somewhere else if it’s this hard and I’m just getting started with the process.
I received a warm welcome and exceptional care from the intake nurse / technician. The doctor was knowledgeable about my history she was very detailed in explaining the results of my exam.
I’ve gone here for years but the office personnel have steadily become worse and worse (rudeness and very odd policies) and my favorite optometrist has left this practice and it has not been a good experience. The actual optometrist were very attentive and knowledgeable.
I have been a patient here for several years. The office staff is always pleasant and efficient. I generally don’t wait more than 10 minutes to see the doctor. My only negative observation is that I’ve had three different doctors since I’ve been here. Fortunately I liked all of my “new” eye doctors
Dr. Ken Best has lived up to his name for years. He’s personable, caring and informative! I’d recommend him to anyone that needs eye care. John D. Simmons
Everyone from the front desk to check out was very professional. Dr. Seitz really listened to me and answered all my questions. Chelsey (sp?) was the tech that got me through the mapping and prelim tests – she was so friendly and very knowledgeable. Highly recommend University Eye Associates!
For several decades I have trusted and enjoyed my experience with Dr Eyler. He has given me great sight and that says a lot for someone who has been so neat sighted for 60 years. He will be sorely missed as he begins retirement.
I have been coming here for a while now, it’s always pleasant. The staff & doctors are always friendly. Since Covid, things seen to takes a little longer, which I understand. It’s still a great place to come too.
University Eye Associates keep my eyes in good health. The staff is very friendly and the office is kept clean. I’ve been coming here for 27 years and recommend them highly.
Dr. Hamp is excellent!!
I especially appreciate that the office is run on schedule and the staff are good at what they do.
When checking in, my appointment was no where to be found in the system. However,they worked hard to squeeze me in and all the staff including Dr Metwalli and the office manager were very pleasant. A big thank you to all involved. I’ve been a patient here for many years and always have a good experience.
Very friendly staff, no long waiting period to see the Doctor. The Doctor was very professional, and she made me feel that she cared about me. Each visit has been very good and productive. Thanks to the staff. If you need an eye doctor, I recommend University Eye Associate.
My crew (three kids) and I had early morning appointments. From start to finish the entire team was kind, prompt, and attentive. All questions and concerns were answered and addressed with care. Even when the room got a bit crowded Dr. Do …
I recently had cataract surgery and Dr Rheinbolt was absolutely the best. He explained everything clearly and options that were available. The staff are friendly and helpfulI. I would recommend Dr Rheinbolt without hesitation.
Super friendly customer experience and I was seen within 5 minutes of my appointment time! I couldn’t find an option to book the appointment time myself online though. That would be an excellent addition.
I have been with Dr. Best for over 30 Years, that should tell you what I think about him and the staff. Very knowledgeable, professional and friendly
University eye associate provides care for your eyes. It provides free care for students with health insurance cards. They have special care for kids. All are very friendly. They sell goggles too. Different types with varieties of color …
The office if staffed with efficient and caring individuals. Dr. Hamp continues to provide my yearly exam and eye health update. Thank you.
Dr Seitz is amazing! The staff is amazing! I have never had to wait and everyone is so pleasant and efficient. I can’t imagine the process being any more pleasant! I don’t know why everyone doesn’t come here!
Wait time improved a bit since last visit. Initial nurse fixed my broken glasses without me asking. Very impressed by service although staffing seems to be an issue but not enough to effect my visit.
Doctor was great went over this condition of my eyes and made some suggestions. From service was good so was the person who checked his eye pressure so nice.
No long waits. Very thorough. Dr. Best explains everything and answer’s any questions I have. Takes his time and does not rush.
I have been going to this practice for years because I am very satisfied with the level of service and appreciate the doctors’ beside manners. They show care for their patients and I do not feel like a number when interacting with the doctors.
They’ve gotten some new doctors/staff since the last time we’ve been there . All the smiles were welcoming! Good job university eye associates!
Everyone was courteous. I didn’t have to wait long for my appointment with Dr. Hemp. Angela helped me pick out glasses.
I’m changing my stars back. We got a call from the doctor explaining the situation and we fully understand. We’ve always had excellent care and we appreciate doctors and staff!
The experience at University Eye is always excellent. Dr Hamp is kind, patient and very detailed. The check in and check out process was seamless,
Horrible . , they charged me for a contact exam when I never signed paperwork for one or asked for one. They also told me my insurance wouldn’t not allow me to order my glasses until a certain time,..which is as a whole month after my …
Appt started on time. They were through and did not try to upsell me. Dr and technician were both friendly and approachable. I go once a year – while the location of my visit my vary the outcome is the same.
My experience was AMAZING! I think the best part of the visit was Angela! She was AMAZING when it was time for me to select my eyewear! To be honest, ANGELA made my visit VERY MEMORABLE!
I have seen three different doctors here and was happy with their professionalism, detailed eye exams and friendly staff. Highly recommend.
We’ve been patients for more than 5yrs now. I bring my kids here too especially when we started the online zoom classes. The staff and doctors are nice to work with.
Dr. Hamp has always taken great care to insure that my eye health care is in check. He takes time to explain all situations with my eye care and the expected results from any prescribed medication.
Staff were welcoming and efficient. I felt well-informed throughout the process and had ample opportunity to ask questions. Dr. Do was very kind and knowledgeable.
My visit went very well. It was fast and efficient. I probably will not return as I noted that the charges are way more. I had to pay almost 150 more out of pocket than I did at Target Optical
I’ve been a patient for many years and always have great appointments with exceptional service. The staff and doctors are friendly and timely with appointments. It’s also easy to get an appointment within a short time frame.
It’s very hard to make any schedule by the phone ..they return your call back after a week ..and if you make it and try to re schedule it forget that..you will ending pay the fees which is $30..
The Dr are so nice and the stuff on vision side
Everyone in the office is very nice. Dr Do was awesome! Very knowledgeable and gave me options around things that will help me now and for the future.
Except for the wait, the experience was great! There was a wait due to an unruly kid that was in front of me, but once past the waiting period, things went quite smooth. The new eye doctor was really nice.
On schedule, very pleasant, knowledgeable & friendly staff. Dr Best takes time to listen, review prior records & do testing. Very happy with him & the practice.
I had an eye emergency and University Eye Associates was able to see me right away. The staff was friendly and Dr. Huegel was very knowledgeable and professional. The eye drops she prescribed cleared it right up. I have found my go to eye professionals for any future needs.
Dr Hamp is awesome! Been going to him for about 20th years. He’s always been patient and explain things to me. I’m not sure of her name (maybe Angela?) but she helped my husband and I find glasses that we all felt fit us. We took up some of her time but she helped make sure that we were happy with the glasses we have chosen.
The staff was very pleasant and helpful during the exam process. My doctor was very kind and preformed a thorough examination. It was a great experience.
Super nice, great eye exam, clean and safe facilities. Dr. Seitz (sp) was amazing. My technician for my additional testing was fantastic too.
Has taken way too long to get a contact lense trial fitting, still waiting after 3 weeks to get the lenses in.
Update: I have changed my 1 start to 4 star. Mr. Patrick Ruge, the manager of this place wrote an email to me expressing his regret and staffing shortage after reading my review. I appreciate his reply. I hope they improve their appointment …
Care was fine. Some aspects are puzzling. A new resident to NC and first time patient. Referred by a former colleague of optometrist who was my long time previous eye Doc in my previous location. Excellent, accommodating staff I am only …
I have a new doctor bc mine left. Dr. Fix was professional and had a pleasant personality. She sat and listened and she talked about the issues of my eyes and discussed solutions. I was pleased and impressed.
This is the worst retail eye glasses store I could ever imagine. The whole process has been an unnecessary hassle. They were not knowledgeable at all about sports glasses I first ordered, and the order was completely wrong when they …
Everyone I came in contact with were very personable. Samantha in contacts was very nice and followed up with letting me know status on ordering my contacts and they worked with me on payments. This is the type of business I want to keep as my Eye Care.
Excellent service. I showed up on
time for appointment and despite being a new customer there was little to no waiting time and paperwork was done quickly. …
Angela was the best person I’ve ever had to help me in the optical department. She is so knowledgeable and took her time to make sure my frames fit perfectly and lenses were the right shape for my face. Going forward, I will always ask for Angela for help picking out new frames
I had the best experience. From checking in to checking out. Dr. Do is the absolute best. She is very kind and thorough and explains everything. My technician was very kind and welcoming. I would certainly refer my friends and family
The staff was friendly, professional and timely. The doctor and assistant kept me updated throughout the exam and results as appropriate. We’ve always had a great experience and warm feeling, tis another reason we keep going back.
We appreciate the diligence & service we got for my mom’s exam. The doctor, nurse and receptionist were all curtious and kind. They explained everything patiently and made sure all our questions were answered. I definitely recommend them!
My eye doctor is professional and courteous. I have been a patient at the University office in Charlotte, NC for a long time. Good experiences each visit. I trust their medical opinions and diagnosis.
I’ve been with them for at least 10 years and the eye drs and assistants are helpful but some of the staff that they put at that front desk to answer the phones and in billing are just RUDE and snobby! I have had several encounters over the …
University EYE has been very good for me. It’s always a pleasant experience. Dr. Hamp is always pleasant, friendly and professional as well as being a great guy. They’ve been taking care of my precious eyesight many many years.
We’ve been going to University Eye both Rocky River and University location for several years now. Very pleased with everything. Ms. Kim in the contact lens dept at Rocky River is amazing with teaching kids how to put contacts on for the …
I always enjoy coming to the University Eye Associate because of the professional hospitality at the front desk that continues with Dr. E and staff. They are patient, listens to your concerns, explains your overall exam in detail we’re you can understand and treat you like family. Keep up the good work.
Absolutely love this place!!! I have been going here for years and even when the staff changes the quality of service never changes. Every doctor I have seen throughout the years has been nice and thorough! Even the admin and eye wear staff …
My husband and I both see Dr. Fix she is the greatest. She is very thorough, attentive, and answers all of our questions and takes time to listen to our concerns. The whole staff is always pleasant and professional. I would recommend University Eye Associates to anyone.
Always a great experience here! Dr. Fix and all the staff return phone calls and set appointments as quickly as possible especially when you have an emergency as I have a couple times! I have been coming to University Eye Associates for …
Although they were short staffed, they were very prompt and still provided excellent care. The intake nurse and I had a great conversation as if we’ve known each other all of our lives! The doctor took her time and explained things that I didn’t know about concerning my eyes. Great experience!
In the past they have been great. However, yesterday I had a very bad experience. If you wear contact lens be aware that they charge $60 for a “fitting fee” regardless if you’re a new patient or not. Just extra money in their pockets. …
I love Dr. Hamp and his tech. The best! I am disappointed with the staff who handles insurance and forms. I got 2 phone calls re my insurance info that hasn’t changed in 12 years and was still questioned about it when I came in for my …
I received care within a reasonable wait time. The assistant/technician was very courteous and completed the prelim checks efficiently. Dr. Eckel was thorough and took appropriate time to discuss details of my eye exam and recommendations. …
5 stars, well earned. They had the fastest available appointment (after calling several places). Fixed my broken glasses, on the spot (which made me happy beyond words). Gave me an eye exam, fitted me for a new pair, and wished me a good afternoon. All taking place in record time. That’s the kind of service I like.
Exceptional service. Associates we’re all great at their job and the Doctor was very good at communicating everything from the exam. Very happy with my experience with them. Looking forward to being a long time patient.
My eye doctor was nice – kind and helpful. – the billing rep in the other hand was not personable at all. She advised I was a new patient and that I would be charged out if pocket/ and I am not. Luckily I asked to get clarification and the …
I’ve been going to University Eye Associates for over 20 years. Every admin, optical assistant and optometrist I’ve had are all amazing. This was my first visit with Dr. Michelle Do. She was amazing! I get anxiety when I know something is …
I met a new doctor. She was very professional and polite. She took time with me and listened to what I had to say. She explained everything in details. The representative that fitted me for new glasses was very friendly and made me feel …
The staff here are wonderful & very helpful! We’ve enjoyed going here for a few years now to have my wife & two daughters eyes checked. I only wish they were open later than 5pm or opened on weekends. Other than that, I would definitely …
Highly Recommend!
Seen at their University location. Have been a patient there for several years, …
This was my first visit to this facility. My other family members have been using this practice. Despite that there were several patients in the waiting area I had a very sort wait time. The technician , Kim was very nice. She didn’t let …
Dr Eyler and staff are great. Best experience ever with person helping me with my glasses. Did a great job helping me pick out new glasses. I always dread that part. She volunteered to find me some to consider. I loved it. Enthusiastic friendly. And helped with old glasses.