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(Translated by Google) What happened to me in this hospital a week ago after a major operation was the worst experience of my life! I am going to file a complaint and deal with it …
(Translated by Google) Horrible service!!! In the emergency room you are supposed to have quick attention because you feel bad, because there with that terrible service you die, what a horror!!! See sick people desperate because they feel …
(Translated by Google) I was very well cared for when I was about to die due to the premature arrival of my baby, and I thank God for a Chinese doctor who operated on me, but he no longer works due to retirement. …
5 stars for Lulu and the medical staff in triage and the pregnancy center. Lulu was courteous and helpful in delivering our baby. Shortly after our baby started to breath fast and shows signs of strain. She immediately recognized it and got …
My daughter went in for a simple procedure last July, everything went fine. Six Months later we get a notice from a collections agency??? Billing never contacted us. NO Bill was ever sent to us. We would have paid. DO NOT GO TO THIS PLACE, POORLY RUN!!!!
Arrived at the hospital for my niece’s X Ray at the radiology department. Our experience there was excellent. Staff greeted us as we entered and provided us disposable masks. Some departments seem a little outdated, however the environment …
DO NOT GO TO ER HERE IF YOU CARE ABOUT YOUR HEALTH BECAUSE THE STAFF CLEARLY DOES NOT!!! It is very nasty the way they treat people in the er beware!!!
Worst hospital ever waited over 2 hours for my mother to see a doctor had to leave and go to another hospital because she was in to much pain and she couldn’t wait any longer to be seen
I’m a 14 year old boy and I’m here today on September/16/2017 with chest pain and they put me and my mom in a freezing hospital room and it’s really not even a hospital room it has no equipment in here just a bed,they took a chair from …
Horrible service rude personal too busy on their phone doing personal business and ignoring the patient, my dad was in extreme pain after a bad car accident were taken there by ambulance waited for almost 2 hours no service no attention not even any medicine pain
I went there and they diagnosed me wrong they were just trying to get me out of there this is the worst hospital ever they don’t know anything how TT are some you people Nurses and Doctors?
I sat in the waiting area going on 3 1/2 hours now with my six year old son who not only has asthma but is complaining that his chest hurt in what world is it ok to leave a 6 year old child complaining of chest pain unseen this is ridiculous and should be addressed immediately
I’ve heard bad things about this hospital but just 2 weeks ago my friend was taken there by ambulance and my friend ended up dying a week later…..this hospital doesnt understand the value of life….the doctors and nurses kept coming in …
This place was awful went for a procedure where they out camera down my throat two days later had the worst throat infection because apparently from what the e.r. Dr at another hospital told me the equipment used in me want properly cleaned …
My sister was admitted at 5pm and it is now 11:30 p.m and all they can tell use is what they assume is wrong how the hell does the hospital not have her files available because they are on papers in a room because the files are old what …
The staff was very nice and helpful…..the only concern was that I’m pregnant and after my doctor ok that it was ok for me to eat it took them 3 hrs to bring me something to eat.
I have a very good experience starting from the good customer service to staff members leading me the way to find the place I was looking for ….the radiologist treating me very well very clean and lots of friendly faces….
This is my dad 2nd time admitted here the staff is always pleasant they take the time out and explain every detail of his care to my daughters and I I’m currently looking into him a primary care Physican here they made everyone of my family members feel welcomed thank you so much to such a lovely team
2hr wait to be seen with only one other person ahead of me. 37 minute to see the nurse to take a urine sample. 25 minutes before the actual doctor came in for 3 minutes. Worst E.R in Chicago
How is possible to keep people waiting in the ER this long when you just told me you have two available beds?? ER horrible DONT come here id your dying just travel to the medical district for quality care.
Just came in for a induction my wife is 41 weeks and was scheduled for 10 p.m. they let us drive all the way to the hospital an hour away from home to tell us that there are short-staffed and they can’t take us tonight
WEST SUBURBAN HOSPITAL IS THE WORST HOSPITAL I’VE EVER BEEN TO..I WAS THERE BECAUSE I HURT MY FOOT..THEY STUCK ME IN A ROOM LIKE IM A MENTAL PATIENCE AND AFTER 3 HOURS,I ASKED WHY I HAVEN’T RECEIVED HELP THE NURSE TOLD ME TO LEAVE..I WISH I …
Worst hospital ever . They call people every 2 hours at the ER. I took my wife because she had really bad stomach pain and vomiting .we got there at 9pm and was might already and still on the waiting room . Staff very rude not helpful at …
Terrible, horrible, just unbelievable ppl here. Been waiting 6hrs in “emergency” to see the doctor just to be taken care of a nurse practitioner, ugh, not coming back here. Also their system was down. Ppl waiting here forever.security guards w no radios.
This hospital is horrible. They had a fire the other day, moved my brother in law to another room, did not put his railings up and he fell out of the bed, no report was done he’s black and blue on his back hip, thank God they finaafi transferred him to the VA hospital
First doctor don’t communicate nurses give bad info ,my sister is in labor and they told us unlimited people til time of delivery only 3 people now is only 3 she even said I’m new but I will ask she left and came back and it was …
STAY AWAY FROM THIS HOSPITAL!!! THE DOCTORS ARE FRAUDS AND LIARS!! CAME TO THIS HOSPITAL ONLY TO BE REFERRED BACK TO MY PRIMARY CARE PHYSICIAN. THE DOCTOR I HAD, NEVER EVEN TOUCHED ME!!! NEVER TOOK MY TEMPERATURE OR ANYTHING BUT MY …
I’ve been BLESSED this week to use this facility. I was so fortunate to find out EXACTLY what was wrong with me due to the skilled & knowledgeable staff. Sad I need another surgery, but Blessed to know my current medical problem & the process & possibilities to eliminate them. Thank you for your assistance.
The worst hospital ever it’s staff blows u off .it took 4 hours just to get my meds. I never saw my nurse. I rather die than cum back to this hospital.
I was in this hospital last week from Monday through friday!!! I will say I WILL NEVER GO BACK AGAIN!! i had good service 2 years ago and this time was the worst experience i ever had!!! It was a nightmare!!!
I tried to talk to a nurse to have some questions asked about my child. And couldn’t even get that. The lady was rude to me. I didn’t wait on the other line just to get my questions asked about me and my child’s health just to get rejected.
This is simply not where you want to go for yourself or someone you care about. The Resident Doctors are very shady in ICU. They override the primary doctors rules as if they are gods and are like vultures to stick some unneeded or …
No sense of urgency in the ER my no was. 190/80 I waited for over an hour didn’t see a doctor I left to go to another hospital I pay too much for health insurance to be treated like I was bothering them at this hospital. This is ridiculous and this hospital should be ashamed of themselves!
I got there at 5:30 and they were helping people that got there after me first and when I went to ask at 7:30 they told me that one person was ahead of me then they would call me and then it was like 11 and I ask them again and same answer …
I experienced bad service here dealing with the the passing of my sister they didn’t not treated her when she was having a heart attack I wouldn’t bring my dog to get treated here
All of the three times I’ve come here to ER, I’ve waited a minimum of 2 hours to be seen; even when my toddler had a bleeding head laceration. I’ve gone home unseen after waiting 2.5 hours without being called for reasons no one could explain to me.
This is good, but They spend more time in the disease process than is necessary and they left me in the room e.i alone for almost an hour without checking or asking about me. And I never met the place that use time more than 3 hours for checking normal dissasa.
Nobody should ever visit this place the doctors on the night shift are unprofessional, I’ve been there for 6 hours and it’s a total waste of time..look elsewhere if you need a Better treatment.
They diagnosed my daughter with a respiratory infection when in reality it was pneumonia and didn’t give her any antibiotics was treated unfairly worst hospital ever recommend for no one! Unless you want to die! No exaggeration!
Terribly disappointed in the ER 5 hours for my daughters x-ray and to be seen by a doctor the ER nurse was very rude to the patient’s that had questions about the wait. I will never return to this hospital again, nor will I recommend.
I had my baby there in February and all my NURSES I LOVED!!!!! THEY WERE SO NICE & UNDERSTANDING!!!!! THE NURSE RIGHT BEFORE IT WAS TIME FOR ME TO GO WAS A PAIN IN THE BEHIND. SHE ALMOST MADE MY BLOOD PRESSURE GO UP!!!! ALL THE OTHER STAFF …
Constantly making mistake on when your appointment is.. Then you show up and they say sorry it is tomorrow.. If you show the voicemail they still dont try to fit you in or anything they just say they can’t do nothing its a mistake but it …
There was no wait at all at the ER, they saw my son quickly and were super friendly and informative. The doc that saw him is Leo Tin, awesome guy. Friendly and very helpful.
This is the most ridiculous hospital ever, they don’t care what your situation is they still have you waiting hours, I mean a lot of hours before they see you. I don’t understand why they been around so long. We need better care in the Austin community.
I’ve been in the emergency room for to and a half hours the service is very poor when it comes to first come and getting better with things it’s possible that it could be better but that’s a long way from being perfect
Mrs Yvonne Jone was the charge nurse in the emergency room this particular day. My little cousin of #years old passed away and the mother didn’t hande it to well. She was so professional, compassionate, understanding , and just an angel at the time of our bereavement. just waned to say Thank yu Mrs Jones you Rock!!!!!!!
Just the worst hospital I have ever been! I brought my dad to the ER and took him more than 3 hours to see a doctor. For a life threatening emergency do not come to this hospital. Horrible service no compassion to patients. What a horrible experience don’t wish this on nobody.
Brought my mom to urgent care because she is not feeling good. We sat in the waiting room for over 2 hours, then we get to the room and sat there for another 1 hour and still haven’t seen the doctor. This is not immediate care. They are so slow should have went to the emergency room would have been seen sooner. One doctor really
This place is terrible!vEmergency room was dirty! They never processed a claim for my visit and now its on my credit! Never was examined had to pay for my asthma inhaler myself! very unprofessional! Refused to give me a breathing treatment!
This hospital is terrible… The ER staff is very rude, the wait be so long in the waiting room had me waiting for 8 hours to see the doctor. And then when I ask can someone find out where I was on the list, it was aw naw we don’t know, and …
I cant even believe this place isnt shut down. Very very dirty and smells of urine and feces is strong. This place isnt even sterile. I felt like i would get sick just sitting there. I even saw feces on the bed and they did nothing to clean …
From what i experienced during a few E.R visits all i can say is that the staff at West Suburban is phenomenal they actually do they’re best to attend to the needs of their patients along with excellent bedside manner. I have no bad rating or review for this Hospital
I had such a great experience with my baby with the ER dr Erica Simmons for months we were in and out of emergency rooms for my babys severe constipation with one dr telling us we cant do anything for him unless he hasnt pooped for over a …
I went to the gi lab this morning for a consultation after sitting in a room for one hour and a half no one said sorry we are late or even acknowledged me
I put my coat on to leave the medical assistant was nice but the doctor stayed …
I want to thank all of the personnel at West Surburban medical center but especially my son’s nurse Ramil & Mercedes on the 5thW floor and Dr. Tiesinga. They made sure my son who has special needs understood what was being done, reassured …
Honestly the only reason it’s 3 starts and not one is because the person at the “front desk” is super nice and helpful. I’ve been here 2x. Brought my friend here for her appointment(s) and they take forever. I’ve been waiting in the lobby …
I’m giving West Suburban 5 stars because of Stephanie’s can do attitude!!! Stephanie who is in registration is working with limited resources because the hospital is changing systems. For a second time im here, the first time they didn’t …
This hospital is a joke! I don’t EVER review anything, but this is beyond ridiculous. I’m pregnant and my doctor sent me here for some test because I was having pain and dizziness. I’ve been here since 5:30 pm and no doctor has seen me yet. Never coming here again!
It’s a great hospital and medical center, the staff are friendly and helpful all the time not just if they know you or this is your first time. This hospital and medical center has been here for a very long time like since I was a kid like under 10 years old and we all know that was just a few years ago………😉😉😁😂 …
I have been going to this hospital for various surgeries… procedure’s…and primary physicians….I receive great care…and find the info desk pleasant and willing to direct you to correct location… registration is quick and …
The staff of nurses and techs are fabulous. They care about their patients. Day surgery rocks and the Radiography dept are on point. I have had multiple encounters with the doctors and their some mds are stars like Dr. Ann and her husband …
Everyone was friendly and accommodating from the beginning to the end. Staff are experienced and knowledgable. All the staff I met there has been there for more than 5 years and they worked well together. Love the community feel. Would take anyone in my family there. Their x-ray department was particularly exceptional.
I absolutely love this hospital especially the labor and delivery staff I had both of my daughters here and in both deliveries it was a life and death situations but thanks to the great medical team they was on it they wanted my children …
Worst billing department ever. I went to the hospital in labor in July of 2010 because that’s where my midwives deliver. Was sent home, a 30 min. drive in good traffic, after being told I wasn’t in labor. I went to a much closer hospital …
Literally hate this place! I was in the ER waiting for over 2 hrs only thing they did was too my vitals…I kindly ask the PCR if she had any idea how many people were ahead of me and She said “NOO we still got lot of ppl coming in the …
My dad is in ICU currently as we speak. They are working diligently on him and they are working hard. the nurses and dr.s are excellent. they don’t mind answering any questions and are always keeping us informed. I Thank them dearly from …
Wanted to stay close to home, checked in at 6:02. It’s 9:23 an guess where at . Still in the waiting room. I ask the receptionist the wait time,o when would be going in . They don’t have control 😡😡😡. …
This whole hospital is an absolute joke. If you ever see a Dr out of here you’ll never get any callback number or way to reach them unless they call you back. Scheduling scans takes over a week, results take another week. By the time they …
the hospital is nice and all but i hate how my wife gets the intern or new nurses who don’t know shyt! they always hurt her putting the iv! she all bruice up….. am supposed to be having my baby here but I don’t know now!! …
Worst hospital ever. The ER people are rude. I was in labor and they denied my husband a wheelchair. I had to walk in. They discharged me without giving me my baby’s footprints and crib card. Prior to that they misspelled my name and didnt …
ER doctor was condescending and made me feel like I wasted his time or tried to get treatment I didn’t need. Before seeing him, I passed by him in corridor. He was boasting about his snowboarding adventures. I got the impression, he was …
I am beyond disgusted with this place. I need to know whose apart of their ethic board. My Girlfriend was on the bathroom floor crying in excruciating pain. She called for help with the call cable. Someone came in and stood over her and …
I just want to clarify that my review is based on personal experience from February 2018. My review is also not towards any of my nurses or midwives or staff of West Suburban Hospital that cared for me while I was there. This is a review on …
I dont even want to give them a 1 star that’s just to much of a rating for them. The front desk lady was nice and the check in lady but the nurse that took my son for an x-ray was rude. The hospital is really dirty to Never again.
I went in for same day surgery yesterday and I must say the service I received from the time I walked through the door at 5:30am was GREAT no more than Great, IMMACULATE!!!!! First point on contact the security guard at the ER entrance …
I came to West Suburban on last week of Oct.9th because my brother-in-law was brought in through the emergency room. I got there and could tell that my brother-in-law was already deceased they had him hooked up to a ventilator, heart …
Yesterday I was escorted into ER past heaping piles of discarded worn clothing on the right and the makeshift morgue on left – as if entering Auschwitz. My two-hour ER wait during shift change brought on receptionist and security staff …
Friendly staff but it s absolutely unprofessional to leave a patient waiting in an operatory for over an hour with no explanation. No regard for their patients whatsoever I actually changed my entire health care plan so I wouldn’t have to endure it again.
Waiting on the PCC clinic to open & these Security Officers have the NERVE to say “Putting this clinic here was the worst thing they can do”! I don’t care about Age, Gender nor Race, like where is the respect at?! …
This hospital wasn’t the greatest and it wasn’t the worst. I feel like they forced me into have a c-section. I don’t believe they tried all their options. The nurses I got when I first went in at about 2pm were horrible but the nurses I got after the surgery were amazing especially GiGi she even sent me a card in the mail.
Well I have been here today since 4:40pm. And I have seen a few people arrive after me. And yet they have been called to the back rooms way before me. I’m not really sure how this Hospital is Ran but, as I sit here in pain I’m pretty sure …
2 of our 3 children were born here. Our doctor was not a staff physician, but the nursing staff was great both times. The facility wasn’t exactly perfect, (had a leaky faucet in our recovery room, for instance) but overall it was a good …
0 star if it was possible, 0!
Went 2 months ago here beacuse i had backpain. Got an appointment with Sherif Milik, i made only a simple urine test and the visit,i pay around $150 for …
Seriously all the reviews on here are not being addressed with staff. It’s not enough to hire someone to respond to comments on social media and not put policies in place for change. I was given a radiology appointment on memorial day that …
DON’T Take ANY on You Truly Love HERE!!! Worst ER I’ve ever seen! I have never took time out to write a review on a hospital but I Really hope & wish someone that is of power.. step in and Really do something about this place, it’s …
My experience at west suburban hospital was good. I was in labor and delivery for a planned induction. The nurses were very kind and gave me advice on breast feeding and basic care of my newborn. Two nurses I specifically remember are Kim and Klaudia. They made me feel comfortable when I was going through a lot of discomfort and pain.
Loved the birthing center but had a very VERY traumatic birthing experience here about 5 years ago. I was 8 cm dialated and they refused to give me the epidural or any pain relief through the whole process. The midwife left the room until I …
Worst service/experience ever. I’d rate it a negative if I could. My mom got surgery here recently. She said the staff and nurses were very loud. She heard “Clanking” sound of glasses as if they were drinking at night. She had to use a bed …
Nurses very nice and friendly which is a plus. They take a very long time to keep u updating on what’s going on when u are in the room in e.r. I had a breathing treatment and have been finished for over an hour,no one has came back to check …
This place is horrible, front desk and staff are rude and unprofessional. They don’t know how to properly assist someone and not to mention how bad of a first impression they left. Second time being here and I immediately just want to call …
This is probably one of a kind review since I am not a patient, I am an anesthesia provider ready to start working in this hospital. Getting privileges threw me off a little bit. As a friendly welcome, credentialing department managed to …
Please, please do not choose this hospital for your labor and delivery. May I first say… the many problems that I faced here were not related to my midwives… they were fantastic! I chose this hospital so that I could have the all …
I have been trying for two hours to find out how my brother is doing in icu. I realize tthey are short handed . But my call would take 2 minutes for them to let me know how he is doing. Now I know why you have such a low rating.
I was treated like sh¡+ my last two er visits. The first was with my kidney. I came in for pain and I was given pain meds through my iv that didnt work and when I let them know she said I can take norco (I was throwing up) orally otherwise …
This is the worse hospital in CHICAGO. Will have you waiting in a non occupied waiting room for hours!!!! T DO NOT GO HERE. Rush is a WAY BETTER HOSPITAL. WON’T BE GOING BACK HERE.
The Absolute worst experience ever! I took a family member to the emergency room that was jammed packed. They showed no empathy for any of the patients. All they give are the standard inexcusable reasons why patients have to wait several …
The staff was very unhelpful. A male nurse insinuated that I could not read the large red sign that said no visitors all while commenting that the reason my partner was going through this strenuous process was because of her lack of …
This is the worst hospital ever!! They are rude to black pregnant mothers and very unorganized. I had my child more than two weeks ago I went to get her birth certificate and couldn’t. Come to find out they have a back log for sending out …
I hate this place…the emergency room staff is the worst…they show no empathy to patients or their family members. I have ubered patients from here to other hospitals because of their experiences with those in the ER and have had friends …
I’m 33 and never had chest pains before. I know my body. I’m also poor, have depression and anxiety. I came here to get my chest pain checked out. Once they found out I have depression and anxiety, they pretty much stop taking my complaint …
This is the worst, we came in with a family member who was a danger to herself and others, we asked the staff to have her admitted to the mental institution and 17 hours later she has yet to be admitted. Then the nurse comes out and says …
I spent three days in this hospital and it was a pleasant experience besides me being sick. The hospital is lacking in cleanliness and food is not tasty either. However, the most important part I give thumbs up and that is the doctors and …
I recently had my surgery done here and the whole experience was great! All the nurses I had were very helpful and made me feel comfortable during my stay. If I needed something they always came right away. The only negative thing was that I got my breakfast really late in the day but other than that I have no complaints.
I really appreciated the care I received at West Suburban Medical Center in Oak Park. There are some things that can be better such as parts of the ceiling in my room needing to be cleaned. Easy fix, human concern care I would say from the Emergency room to the room you will stay in is what you need. A home away from home.
Discharged patient without prior consulting to patient’s family. Had up to 7 diagnosis’s on the same day of the discharge, no doctor or other hospital staff had the information I needed regarding the patients condition. I hope the …
If i could give it a 0 stars i would , i had never seen a hospital in this bad conditions before seriously! The emergency room smells like cigarette smoke horribly i didn’t mention I’m pregnant and i went here to “deliver” but as soon as i …
I bring my grandfather here on a weekly basis for wound care but we have also been to the x-ray dept. and laboratory as well. My experience here has always been consistent. Everyone is just so nice and always willing to lend a helping hand. …
First of all I’m waiting here now with my sister who fainted at work and she is given a wheelchair without arm rest so if she faints again she will automatically fall out the chair no sides nothing she just exposed in the chair next they …
Every time I’ve ever had surgery (2x) or delivered a baby (2x) I’ve always had the best experience at West Sub. Everyone from the nurses to front desk staff to the doctors and midwives, all have been exceptional. I also love the fact that …
if I could give ZERO STARS I WOULD!! Every visit to this emergency room has been a complete JOKE. They told me its nothing else we could do after I told them I was still VERY sick, These clowns said sign out and sign back in and wait …
This review is on behalf of my elder father. He was taken to ER on 8/15 around 8:30a and as of 8/16, same time he is still in ER department. Although he was being admitted, it should not have taken a full day (24 hrs) to get a bed in PCU. …
Two days ago I went to this hospital with my husband. My husband had to have same day surgery. The service was very professional. We were taken in quickly and the nurses were very nice. I would especially like to thank a polish nurse, …
Excellent service! Been using this local hospital for 17 years. The outpatient registration, nurses (Keira, Dulce, and Kim) , support staff, and Dr. Heydarpour provided professional service as well great bedside manner. Thank you.
Had the horrifying experience of sending my mom here for short-term rehab based on high Medicare ratings and US News and World Report ratings. Clearly all of these are fake. First, the facility equipment is decades old and broken down. Upon …
I been to alot hospitals. And by far this is the worse one. The staff are so slow. From emergency room, to operation room. Worse experience ever. I do not recommend this hospital you will die first before anyone comes and check on you. I …
I am currently in the hospital as we speak the front desk staff on floor six the OB department are the worst staff that I have ever encountered in my life . They are beyond rude they have no patience they don’t know how to talk to people …
Does another bad review do this place any justice? Administration needs to have this hospital updated. Rooms are 85 degrees with zero humidification. Nose is all bloody from the air inside this place, mouth drier than any desert. Drywall …
This is a long story here..I’m just blessed to have gotten my 2yr.old to Rush ..Where she got immediate diagnosis and care..Was here 4 times in a month with baby sick ..And they never once checked her for diabetes..Found out at Rush …
I went to the emergency room today 7/21/2022 I just want to thank the staff in the emergency room at West Suburban for there prompt and friendly care that they gave me…they were on point and I thank them all for their service they made me …
The worst hospital you could possibly turn to. They will let you die in that waiting room, waiting for your turn. It’s ridiculous and the lady in the front desk was no help at all she was just sitting there and when I asked when I would be …
I can understand the horrible reviews now. I had to come here yesterday for surgery that never happened because the doctor said he couldn’t feel the small cyst in my left hand & supposably he said there’s no ultrasound that they can see …
If i could give this place a 0 star i will. My boyfriend came here because he had chest pain, this hospital did NOTHING for him. He waited 3 hrs to be seen. They gave him a shot and let him go. He still was in so much pain. He had to go to …
I’ve been calling for over and hour. No one picks up NOT ONE PERSON and I’ve been calling for over an hour. What a joke. Calling for an hour only to be continually hung up before anyone says anything. Imagine the care if they can’t even pick up the phone.
This hospital needs to upgrade asap. Their birthing floor is just so outdated. Don’t come here if you want to enjoy your postpartum stay! The delivery rooms weren’t as bad at all they at least had some air circulation going on but the …
I was there in the summer of 2021. I was there to be rehabilitated after being in a coma for 7 weeks at Rush Oak Park. Everyone was perfect. The nurses were absolutely terrific along with cna’s and everyone else. I just wasn’t ready to be …
I will never return nor recommend this hospital!! I came here because I was driven by ambulance I had miscarried at home. Upon arriving staff was nice while in the room however once the room door was closed you heard the staff gossiping and …
I’m in so much pain the service is terrible they had me and several other patients waiting for 6 hours.some were waiting for so long they just decide to go to a different hospital.if my condition was worst I could have died .I kept …
Come in at 5am for leg pain it’s now 8am haven’t seen no doctor at at and there’s only 3 ppl here 😡😡 Ithe only reason why I came is because I live near by ..NEVER again …
Dr. Lindiwee-yaa Randall-Hayes has terrible bedside manner she comes in for 2 minutes and then decides to orde all these meds for an infant without even coming back to check on the patient her nurse was in equipped to do the bare minimum of …
Horrible hospital front desk staff are so childish gossiping behind the desk 1 person has been called in the last hour and a half I’ve been here since 6:30 and it’s 10 Pm in the EMERGENCY room this is the slowest hospital I’ve been to you …
furniture was outdated , walls in the bathroom were peeling. TV was static I was admitted 23 hr observation, the ER nurse “Monica” and Patient Rep. Leticia were amazing !! They made
Me feel relaxed and at ease !!
We are very disappointed with the medical competence of this emergency department. We arrived at the Palos Park emergency department with a complaint of appendicitis for a 7-year-old child. we had to wait for 5 hours to take the child for …
They don’t have much room for patients n they take forever to answer the phone or calls I simply don’t like it…Had my mom wait in the er all day until the next day to be called for a room upstairs
The operations of this hospital are absolutely trash. Zero stars. I’ve long heard through word of mouth that this is not a good hospital, but I needed some simple imaging done for my ankle, so I came here because the location is convenient. …
I’ll give 3 stars for this hospital for the care you receive but that’s it. Be happy you are at least alive but they don’t communicate a thing they do to your loved ones. You have to CONSTANTLY call for updates on your loved ones. …
Sat in emergency room for 8 hours because they were understaffed. Receptionist treated me as if I was the problem you had older adults sitting for 8 to 10 hours as well with no communication of what’s going on
I came with emergency my 1-year-old and 2-month-old child, the child had difficulty breathing. They came at 2:30 a.m none of the doctors examined us at 6:25 a.m. At 7:11 a.m., no doctor looked at the child at the reception, they don’t know …
Had a surgery, yesterday. All staff was very professional.My nurse assigned, Samantha was great! She answered all my questions. She work in the same day surgery!
I went to the emergency hospital for a kidney problem… my pcc doctor suggested that I go to the emergency room due to a possible infection… it lasted 13 hours, they diagnosed me, which was a bad service for the staff that draws blood, …
Emergency staff are heartless and rude. My husband had covid and couldn’t breath they did want to see him because they said “covid patients need to stay home”. Then as he was squatting down she proceed to say “that won’t get you in faster”. Rude unprofessional and ingnorant. No heart or compassion.
The people were all nice. Their BILLING dept is an endless void of barren wasteland. I never received a bill. I tried calling to get a bill or how to pay because my insurance says there is an amount owed. All i get is music and a weird …
Worst hospital. I had a relative wait 6 hours to get a room. They stayed at the hospital for six days. They came in with breathing issues and left with the same problems as before. I don’t know why this hospital still exist if the doctors …
I hate this place but my family members keep getting admitted here because it’s the closest hospital. Today they stole my aunt’s wallet. The emergency room staff said they didn’t have it and the 4th floor staff said they didn’t have it, but …
I haven’t personally been here, but know people who have. Absolutely terrible!!! That’s being nice. Also you can’t get thru to a patients room, because no one answers the phone. Literally rings 30, 40 times. I wouldn’t send a rat there!!! Close it down already!!
My father survived cardiac arrest and was sent to west suburban. He left with a stage 4 bed sore, at risk for sepsis. Protocol for maintenance of turning him over to prevent bed sores was sub par. …
If I could give it 0 I would. Customer service is horrible. My one year had a fever of 103. We were there for hours. When I inquired about the wait, I was told people are in the back. But the next patient they called was a lady who hurt her …
If you have an emergency, please do come here! This hospital has really gone down the drain! It’s nasty, starting from the environment down to its employees. …
The worst hospital ever and customer service sucks plus people hang up and call you rude for stating that they are very poor in service!! Plus I asked who I can speak to to let them know how you are treated and he stated that there is no …
If I could give them a zero I would, Horrible Horrible place Do Not Go There! 2 elderly ladies were there since 9:30am and not yet seen at 6pm. The fast track was taking more than two hours. End of shift was there and they did not want to …
I came to West Suburban because my colon was inflamed, while in their care I grew an abscess due to their unsanitary conditions. The water they give patients are contaminated. The IV were put in wrong by 6 different nurses. The medicine was …
The 5 stars are for the Emergency Room staff. I came in with shortness of breath, coughing and a fever. I was treated immediately. Every single staff member was extremely friendly. I was impressed by their very thorough battery of tests and …
(Translated by Google) It takes a long time, always 4 hours, people waiting to be seen and one with pain, this does not seem right to me …
(Translated by Google) Excellent doctors and nurses treated me super well 😉
(Original) …
(Translated by Google) long wait .. we arrived at 10.30pm and it’s already 220 am and it’s not known until when uhs .. …
(Translated by Google) I was admitted to ER help given I felt better thank you
(Original) …
(Translated by Google) What happened to me in this hospital a week ago after a major operation was the worst experience of my life! I am going to file a complaint and deal with it …
(Translated by Google) Horrible service!!! In the emergency room you are supposed to have quick attention because you feel bad, because there with that terrible service you die, what a horror!!! See sick people desperate because they feel …
(Translated by Google) I was very well cared for when I was about to die due to the premature arrival of my baby, and I thank God for a Chinese doctor who operated on me, but he no longer works due to retirement. …
5 stars for Lulu and the medical staff in triage and the pregnancy center. Lulu was courteous and helpful in delivering our baby. Shortly after our baby started to breath fast and shows signs of strain. She immediately recognized it and got …
My daughter went in for a simple procedure last July, everything went fine. Six Months later we get a notice from a collections agency??? Billing never contacted us. NO Bill was ever sent to us. We would have paid. DO NOT GO TO THIS PLACE, POORLY RUN!!!!
VERRRY long wait time even for small children
Arrived at the hospital for my niece’s X Ray at the radiology department. Our experience there was excellent. Staff greeted us as we entered and provided us disposable masks. Some departments seem a little outdated, however the environment …
Ridiculous
Love that hospital
Its really cool
ER really slow
Management is horrible.
Lovely
unprofessional staff
GreAt
Negligent
Best staff 💯🥰 …
Poor customer service. Slow service. Place is dirty
Great place everyone is really friendly
Very nice service the staff very polite.
My mother was born in this hospital in 1929.
It’s chose to home don’t need a bus to get There
Ivory from dukin donuts has bad customer service
I was born here. I love everyone there .
Worst Hospital ever. They give the wrong diagnosis.
The nurses were unprofessional
Delivered my baby here. It was awesome
This is the WORST hospital. They misdiagnosis everyone.
Terrible hospital… My 8 year old daughter
Was born here in the ’70s with major complications… Here to talk about it today!
Great staff and community as well service and great environment.
The atmosphere at WSH is very friendly and professional.
Rude staff.
Have been coming here for years. Great people.
The wait is long
I hate this hospital, there’s so sense of urgency.
Terrible service, poor facilities, poor communication and care, and extremely long wait times.
Well, the service was terrible. the men at the front desk were extremely rude.
Attended to quickly! Easy to get around once instructed!
Close this place!!! Use less they do the bare minimum here everyone just wants a pay check they dont care bout your health
DO NOT GO TO ER HERE IF YOU CARE ABOUT YOUR HEALTH BECAUSE THE STAFF CLEARLY DOES NOT!!! It is very nasty the way they treat people in the er beware!!!
MY SISTER IS ON HER WAY TO THIS HOSPITAL TO HAVE HER BABY THIS MORNING,
PRAISE JESUS❤❤❤❤❤❤❤❤
Staff is busy having personal conversation I cam in with chest pains and waited 4 hours asked for help they simply said I had 5 people ahead of me
The service and medical staff is very good.Radiology was hard for me to schedule.
You might as well jump off of a bridge, than go here for care.
Worst emergency room ever !! People are waiting housing the waiting room..ridiculous! ! the staff is horrible & rude..will never return
Every thing was great and the staff was amazing
Best hospital experience ever
Great hospital but receptionist in the main lobby can be very rude and disrespectful
If I could rate a 0 I would. 1 is too generous.
Excellent from the moment we walked in. Staff offered assistance at entrance. It was clean, open, and friendly.
Found the emergency room in need of cleaning by housekeeping services. Trash on the the floor of the exam room. Bathrooms were horrible!
Always Nice Clean Staff always friendly and helpful.💯 …
Worst hospital ever waited over 2 hours for my mother to see a doctor had to leave and go to another hospital because she was in to much pain and she couldn’t wait any longer to be seen
Not a good one. They don’t upload patient records to patient portal and no services after 5pm even to collect reports…
The worst ER ever my 2 month old son had a fever of 100.0 and didn’t get to see a doctor had to go to another hospital
Changing doctors because I remain on hold for an eternity every time I call to make an appointment and they lost 33 pages of my medical records.
Very caring and professional medical staff. I went into the er and they really helped take the stress put of a nerve wracking situation.
I’m a 14 year old boy and I’m here today on September/16/2017 with chest pain and they put me and my mom in a freezing hospital room and it’s really not even a hospital room it has no equipment in here just a bed,they took a chair from …
Got here at 11am and its 3:38 just for a x-ray on my Arm….i died already ..2 times from pain
Long wait time but definitely get the job done
Horrible service rude personal too busy on their phone doing personal business and ignoring the patient, my dad was in extreme pain after a bad car accident were taken there by ambulance waited for almost 2 hours no service no attention not even any medicine pain
You will be waiting till you die.
I went there and they diagnosed me wrong they were just trying to get me out of there this is the worst hospital ever they don’t know anything how TT are some you people Nurses and Doctors?
Poor follow through on communications. No one wants to be accountable and staff is not knowledgeable and need to be trained on consistent procedures.
The rooms are terrible! It’s a dump in this day and age how do you expect someone to heal in a building that should have been torn down years ago!!
I sat in the waiting area going on 3 1/2 hours now with my six year old son who not only has asthma but is complaining that his chest hurt in what world is it ok to leave a 6 year old child complaining of chest pain unseen this is ridiculous and should be addressed immediately
Probably one of the worst hospitals I’ve ever been too. Never coming back here.
Love this hospital staff is very helpful friendly wait time is good always well explained things out. ⭐️⭐️⭐️⭐️⭐️
Awesome staff. Great nurses and caring doctors!
I’ve heard bad things about this hospital but just 2 weeks ago my friend was taken there by ambulance and my friend ended up dying a week later…..this hospital doesnt understand the value of life….the doctors and nurses kept coming in …
This place was awful went for a procedure where they out camera down my throat two days later had the worst throat infection because apparently from what the e.r. Dr at another hospital told me the equipment used in me want properly cleaned …
My sister was admitted at 5pm and it is now 11:30 p.m and all they can tell use is what they assume is wrong how the hell does the hospital not have her files available because they are on papers in a room because the files are old what …
The staff was very nice and helpful…..the only concern was that I’m pregnant and after my doctor ok that it was ok for me to eat it took them 3 hrs to bring me something to eat.
Very nice
I have a very good experience starting from the good customer service to staff members leading me the way to find the place I was looking for ….the radiologist treating me very well very clean and lots of friendly faces….
This hospital used to be great now it’s just going down hill. Just plain and simple Unprofessional. The night staff is just terrible as well.
This is my dad 2nd time admitted here the staff is always pleasant they take the time out and explain every detail of his care to my daughters and I I’m currently looking into him a primary care Physican here they made everyone of my family members feel welcomed thank you so much to such a lovely team
I been sit over two hours what you call that and pain
2hr wait to be seen with only one other person ahead of me. 37 minute to see the nurse to take a urine sample. 25 minutes before the actual doctor came in for 3 minutes. Worst E.R in Chicago
This is the worst possible hospital I’ve ever been too, the little to no care about mental health is through the roof don’t go here at all
How is possible to keep people waiting in the ER this long when you just told me you have two available beds?? ER horrible DONT come here id your dying just travel to the medical district for quality care.
Omg I don’t know where to start ! I had surgery on Thursday and hands down the best staff ever ,everyone was amaaaaaazing ! You guys are the best .
Just came in for a induction my wife is 41 weeks and was scheduled for 10 p.m. they let us drive all the way to the hospital an hour away from home to tell us that there are short-staffed and they can’t take us tonight
I am currently a patient and in 2 days I have yet to get an update from a doctor have they all quit?
WEST SUBURBAN HOSPITAL IS THE WORST HOSPITAL I’VE EVER BEEN TO..I WAS THERE BECAUSE I HURT MY FOOT..THEY STUCK ME IN A ROOM LIKE IM A MENTAL PATIENCE AND AFTER 3 HOURS,I ASKED WHY I HAVEN’T RECEIVED HELP THE NURSE TOLD ME TO LEAVE..I WISH I …
Worst hospital ever . They call people every 2 hours at the ER. I took my wife because she had really bad stomach pain and vomiting .we got there at 9pm and was might already and still on the waiting room . Staff very rude not helpful at …
Terrible, horrible, just unbelievable ppl here. Been waiting 6hrs in “emergency” to see the doctor just to be taken care of a nurse practitioner, ugh, not coming back here. Also their system was down. Ppl waiting here forever.security guards w no radios.
This hospital is horrible. They had a fire the other day, moved my brother in law to another room, did not put his railings up and he fell out of the bed, no report was done he’s black and blue on his back hip, thank God they finaafi transferred him to the VA hospital
The triage nurse (S.F), has horrible communication skills. She is rude and extremely unkind to patients visiting the ER. Everyone else was pleasant.
First doctor don’t communicate nurses give bad info ,my sister is in labor and they told us unlimited people til time of delivery only 3 people now is only 3 she even said I’m new but I will ask she left and came back and it was …
STAY AWAY FROM THIS HOSPITAL!!! THE DOCTORS ARE FRAUDS AND LIARS!! CAME TO THIS HOSPITAL ONLY TO BE REFERRED BACK TO MY PRIMARY CARE PHYSICIAN. THE DOCTOR I HAD, NEVER EVEN TOUCHED ME!!! NEVER TOOK MY TEMPERATURE OR ANYTHING BUT MY …
I’ve been BLESSED this week to use this facility. I was so fortunate to find out EXACTLY what was wrong with me due to the skilled & knowledgeable staff. Sad I need another surgery, but Blessed to know my current medical problem & the process & possibilities to eliminate them. Thank you for your assistance.
The worst hospital ever it’s staff blows u off .it took 4 hours just to get my meds. I never saw my nurse. I rather die than cum back to this hospital.
I was in this hospital last week from Monday through friday!!! I will say I WILL NEVER GO BACK AGAIN!! i had good service 2 years ago and this time was the worst experience i ever had!!! It was a nightmare!!!
I tried to talk to a nurse to have some questions asked about my child. And couldn’t even get that. The lady was rude to me. I didn’t wait on the other line just to get my questions asked about me and my child’s health just to get rejected.
This is simply not where you want to go for yourself or someone you care about. The Resident Doctors are very shady in ICU. They override the primary doctors rules as if they are gods and are like vultures to stick some unneeded or …
No sense of urgency in the ER my no was. 190/80 I waited for over an hour didn’t see a doctor I left to go to another hospital I pay too much for health insurance to be treated like I was bothering them at this hospital. This is ridiculous and this hospital should be ashamed of themselves!
I got there at 5:30 and they were helping people that got there after me first and when I went to ask at 7:30 they told me that one person was ahead of me then they would call me and then it was like 11 and I ask them again and same answer …
I experienced bad service here dealing with the the passing of my sister they didn’t not treated her when she was having a heart attack I wouldn’t bring my dog to get treated here
Worst hospital ever they tell you a 8 hour wait while they sit around talking then tell you they can’t give you discharge if you want to go home
All of the three times I’ve come here to ER, I’ve waited a minimum of 2 hours to be seen; even when my toddler had a bleeding head laceration. I’ve gone home unseen after waiting 2.5 hours without being called for reasons no one could explain to me.
This is good, but They spend more time in the disease process than is necessary and they left me in the room e.i alone for almost an hour without checking or asking about me. And I never met the place that use time more than 3 hours for checking normal dissasa.
Nobody should ever visit this place the doctors on the night shift are unprofessional, I’ve been there for 6 hours and it’s a total waste of time..look elsewhere if you need a Better treatment.
They diagnosed my daughter with a respiratory infection when in reality it was pneumonia and didn’t give her any antibiotics was treated unfairly worst hospital ever recommend for no one! Unless you want to die! No exaggeration!
Terribly disappointed in the ER 5 hours for my daughters x-ray and to be seen by a doctor the ER nurse was very rude to the patient’s that had questions about the wait. I will never return to this hospital again, nor will I recommend.
I had my baby there in February and all my NURSES I LOVED!!!!! THEY WERE SO NICE & UNDERSTANDING!!!!! THE NURSE RIGHT BEFORE IT WAS TIME FOR ME TO GO WAS A PAIN IN THE BEHIND. SHE ALMOST MADE MY BLOOD PRESSURE GO UP!!!! ALL THE OTHER STAFF …
Constantly making mistake on when your appointment is.. Then you show up and they say sorry it is tomorrow.. If you show the voicemail they still dont try to fit you in or anything they just say they can’t do nothing its a mistake but it …
There was no wait at all at the ER, they saw my son quickly and were super friendly and informative. The doc that saw him is Leo Tin, awesome guy. Friendly and very helpful.
Awesome ER staff!!!!! A Nurse by the name of Jenny was professional and caring during my stressful time. 5 stars!!!!!
This is the most ridiculous hospital ever, they don’t care what your situation is they still have you waiting hours, I mean a lot of hours before they see you. I don’t understand why they been around so long. We need better care in the Austin community.
I’ve been in the emergency room for to and a half hours the service is very poor when it comes to first come and getting better with things it’s possible that it could be better but that’s a long way from being perfect
Mrs Yvonne Jone was the charge nurse in the emergency room this particular day. My little cousin of #years old passed away and the mother didn’t hande it to well. She was so professional, compassionate, understanding , and just an angel at the time of our bereavement. just waned to say Thank yu Mrs Jones you Rock!!!!!!!
Just the worst hospital I have ever been! I brought my dad to the ER and took him more than 3 hours to see a doctor. For a life threatening emergency do not come to this hospital. Horrible service no compassion to patients. What a horrible experience don’t wish this on nobody.
Brought my mom to urgent care because she is not feeling good. We sat in the waiting room for over 2 hours, then we get to the room and sat there for another 1 hour and still haven’t seen the doctor. This is not immediate care. They are so slow should have went to the emergency room would have been seen sooner. One doctor really
This place is terrible!vEmergency room was dirty! They never processed a claim for my visit and now its on my credit! Never was examined had to pay for my asthma inhaler myself! very unprofessional! Refused to give me a breathing treatment!
This hospital is terrible… The ER staff is very rude, the wait be so long in the waiting room had me waiting for 8 hours to see the doctor. And then when I ask can someone find out where I was on the list, it was aw naw we don’t know, and …
I cant even believe this place isnt shut down. Very very dirty and smells of urine and feces is strong. This place isnt even sterile. I felt like i would get sick just sitting there. I even saw feces on the bed and they did nothing to clean …
From what i experienced during a few E.R visits all i can say is that the staff at West Suburban is phenomenal they actually do they’re best to attend to the needs of their patients along with excellent bedside manner. I have no bad rating or review for this Hospital
The Pulmonology office suite 7010 is unprofessional and inept.
I had such a great experience with my baby with the ER dr Erica Simmons for months we were in and out of emergency rooms for my babys severe constipation with one dr telling us we cant do anything for him unless he hasnt pooped for over a …
I went to the gi lab this morning for a consultation after sitting in a room for one hour and a half no one said sorry we are late or even acknowledged me
I put my coat on to leave the medical assistant was nice but the doctor stayed …
I want to thank all of the personnel at West Surburban medical center but especially my son’s nurse Ramil & Mercedes on the 5thW floor and Dr. Tiesinga. They made sure my son who has special needs understood what was being done, reassured …
Honestly the only reason it’s 3 starts and not one is because the person at the “front desk” is super nice and helpful. I’ve been here 2x. Brought my friend here for her appointment(s) and they take forever. I’ve been waiting in the lobby …
I’m giving West Suburban 5 stars because of Stephanie’s can do attitude!!! Stephanie who is in registration is working with limited resources because the hospital is changing systems. For a second time im here, the first time they didn’t …
This hospital is a joke! I don’t EVER review anything, but this is beyond ridiculous. I’m pregnant and my doctor sent me here for some test because I was having pain and dizziness. I’ve been here since 5:30 pm and no doctor has seen me yet. Never coming here again!
It’s a great hospital and medical center, the staff are friendly and helpful all the time not just if they know you or this is your first time. This hospital and medical center has been here for a very long time like since I was a kid like under 10 years old and we all know that was just a few years ago………😉😉😁😂 …
I have been going to this hospital for various surgeries… procedure’s…and primary physicians….I receive great care…and find the info desk pleasant and willing to direct you to correct location… registration is quick and …
The staff of nurses and techs are fabulous. They care about their patients. Day surgery rocks and the Radiography dept are on point. I have had multiple encounters with the doctors and their some mds are stars like Dr. Ann and her husband …
Everyone was friendly and accommodating from the beginning to the end. Staff are experienced and knowledgable. All the staff I met there has been there for more than 5 years and they worked well together. Love the community feel. Would take anyone in my family there. Their x-ray department was particularly exceptional.
I absolutely love this hospital especially the labor and delivery staff I had both of my daughters here and in both deliveries it was a life and death situations but thanks to the great medical team they was on it they wanted my children …
Worst billing department ever. I went to the hospital in labor in July of 2010 because that’s where my midwives deliver. Was sent home, a 30 min. drive in good traffic, after being told I wasn’t in labor. I went to a much closer hospital …
Literally hate this place! I was in the ER waiting for over 2 hrs only thing they did was too my vitals…I kindly ask the PCR if she had any idea how many people were ahead of me and She said “NOO we still got lot of ppl coming in the …
My dad is in ICU currently as we speak. They are working diligently on him and they are working hard. the nurses and dr.s are excellent. they don’t mind answering any questions and are always keeping us informed. I Thank them dearly from …
Wanted to stay close to home, checked in at 6:02. It’s 9:23 an guess where at . Still in the waiting room. I ask the receptionist the wait time,o when would be going in . They don’t have control 😡😡😡. …
This whole hospital is an absolute joke. If you ever see a Dr out of here you’ll never get any callback number or way to reach them unless they call you back. Scheduling scans takes over a week, results take another week. By the time they …
the hospital is nice and all but i hate how my wife gets the intern or new nurses who don’t know shyt! they always hurt her putting the iv! she all bruice up….. am supposed to be having my baby here but I don’t know now!! …
Worst hospital ever. The ER people are rude. I was in labor and they denied my husband a wheelchair. I had to walk in. They discharged me without giving me my baby’s footprints and crib card. Prior to that they misspelled my name and didnt …
ER doctor was condescending and made me feel like I wasted his time or tried to get treatment I didn’t need. Before seeing him, I passed by him in corridor. He was boasting about his snowboarding adventures. I got the impression, he was …
I am beyond disgusted with this place. I need to know whose apart of their ethic board. My Girlfriend was on the bathroom floor crying in excruciating pain. She called for help with the call cable. Someone came in and stood over her and …
I just want to clarify that my review is based on personal experience from February 2018. My review is also not towards any of my nurses or midwives or staff of West Suburban Hospital that cared for me while I was there. This is a review on …
I dont even want to give them a 1 star that’s just to much of a rating for them. The front desk lady was nice and the check in lady but the nurse that took my son for an x-ray was rude. The hospital is really dirty to Never again.
I went in for same day surgery yesterday and I must say the service I received from the time I walked through the door at 5:30am was GREAT no more than Great, IMMACULATE!!!!! First point on contact the security guard at the ER entrance …
I came to West Suburban on last week of Oct.9th because my brother-in-law was brought in through the emergency room. I got there and could tell that my brother-in-law was already deceased they had him hooked up to a ventilator, heart …
Yesterday I was escorted into ER past heaping piles of discarded worn clothing on the right and the makeshift morgue on left – as if entering Auschwitz. My two-hour ER wait during shift change brought on receptionist and security staff …
If you’re consider bring your loved one here save them the pain and suffering
Friendly staff but it s absolutely unprofessional to leave a patient waiting in an operatory for over an hour with no explanation. No regard for their patients whatsoever I actually changed my entire health care plan so I wouldn’t have to endure it again.
Waiting on the PCC clinic to open & these Security Officers have the NERVE to say “Putting this clinic here was the worst thing they can do”! I don’t care about Age, Gender nor Race, like where is the respect at?! …
This hospital wasn’t the greatest and it wasn’t the worst. I feel like they forced me into have a c-section. I don’t believe they tried all their options. The nurses I got when I first went in at about 2pm were horrible but the nurses I got after the surgery were amazing especially GiGi she even sent me a card in the mail.
Well I have been here today since 4:40pm. And I have seen a few people arrive after me. And yet they have been called to the back rooms way before me. I’m not really sure how this Hospital is Ran but, as I sit here in pain I’m pretty sure …
2 of our 3 children were born here. Our doctor was not a staff physician, but the nursing staff was great both times. The facility wasn’t exactly perfect, (had a leaky faucet in our recovery room, for instance) but overall it was a good …
0 star if it was possible, 0!
Went 2 months ago here beacuse i had backpain. Got an appointment with Sherif Milik, i made only a simple urine test and the visit,i pay around $150 for …
I just had surgery here today. The staff – everyone – was nice, informative, attentive, and made it an all around pleasant experience. …
Seriously all the reviews on here are not being addressed with staff. It’s not enough to hire someone to respond to comments on social media and not put policies in place for change. I was given a radiology appointment on memorial day that …
DON’T Take ANY on You Truly Love HERE!!! Worst ER I’ve ever seen! I have never took time out to write a review on a hospital but I Really hope & wish someone that is of power.. step in and Really do something about this place, it’s …
My experience at west suburban hospital was good. I was in labor and delivery for a planned induction. The nurses were very kind and gave me advice on breast feeding and basic care of my newborn. Two nurses I specifically remember are Kim and Klaudia. They made me feel comfortable when I was going through a lot of discomfort and pain.
Loved the birthing center but had a very VERY traumatic birthing experience here about 5 years ago. I was 8 cm dialated and they refused to give me the epidural or any pain relief through the whole process. The midwife left the room until I …
Worst service/experience ever. I’d rate it a negative if I could. My mom got surgery here recently. She said the staff and nurses were very loud. She heard “Clanking” sound of glasses as if they were drinking at night. She had to use a bed …
Waited over 1/2 hour just to use bathroom. Very short staffed.
Nurses very nice and friendly which is a plus. They take a very long time to keep u updating on what’s going on when u are in the room in e.r. I had a breathing treatment and have been finished for over an hour,no one has came back to check …
This place is horrible, front desk and staff are rude and unprofessional. They don’t know how to properly assist someone and not to mention how bad of a first impression they left. Second time being here and I immediately just want to call …
This is probably one of a kind review since I am not a patient, I am an anesthesia provider ready to start working in this hospital. Getting privileges threw me off a little bit. As a friendly welcome, credentialing department managed to …
Please, please do not choose this hospital for your labor and delivery. May I first say… the many problems that I faced here were not related to my midwives… they were fantastic! I chose this hospital so that I could have the all …
I have been trying for two hours to find out how my brother is doing in icu. I realize tthey are short handed . But my call would take 2 minutes for them to let me know how he is doing. Now I know why you have such a low rating.
I was treated like sh¡+ my last two er visits. The first was with my kidney. I came in for pain and I was given pain meds through my iv that didnt work and when I let them know she said I can take norco (I was throwing up) orally otherwise …
One thing I do not like at all: Phoning the main number and being told to press 1 for English. …
This is the worse hospital in CHICAGO. Will have you waiting in a non occupied waiting room for hours!!!! T DO NOT GO HERE. Rush is a WAY BETTER HOSPITAL. WON’T BE GOING BACK HERE.
The Absolute worst experience ever! I took a family member to the emergency room that was jammed packed. They showed no empathy for any of the patients. All they give are the standard inexcusable reasons why patients have to wait several …
The staff was very unhelpful. A male nurse insinuated that I could not read the large red sign that said no visitors all while commenting that the reason my partner was going through this strenuous process was because of her lack of …
This is the worst hospital ever!! They are rude to black pregnant mothers and very unorganized. I had my child more than two weeks ago I went to get her birth certificate and couldn’t. Come to find out they have a back log for sending out …
I hate this place…the emergency room staff is the worst…they show no empathy to patients or their family members. I have ubered patients from here to other hospitals because of their experiences with those in the ER and have had friends …
I’m 33 and never had chest pains before. I know my body. I’m also poor, have depression and anxiety. I came here to get my chest pain checked out. Once they found out I have depression and anxiety, they pretty much stop taking my complaint …
This is the worst, we came in with a family member who was a danger to herself and others, we asked the staff to have her admitted to the mental institution and 17 hours later she has yet to be admitted. Then the nurse comes out and says …
I spent three days in this hospital and it was a pleasant experience besides me being sick. The hospital is lacking in cleanliness and food is not tasty either. However, the most important part I give thumbs up and that is the doctors and …
I recently had my surgery done here and the whole experience was great! All the nurses I had were very helpful and made me feel comfortable during my stay. If I needed something they always came right away. The only negative thing was that I got my breakfast really late in the day but other than that I have no complaints.
I really appreciated the care I received at West Suburban Medical Center in Oak Park. There are some things that can be better such as parts of the ceiling in my room needing to be cleaned. Easy fix, human concern care I would say from the Emergency room to the room you will stay in is what you need. A home away from home.
Discharged patient without prior consulting to patient’s family. Had up to 7 diagnosis’s on the same day of the discharge, no doctor or other hospital staff had the information I needed regarding the patients condition. I hope the …
If i could give it a 0 stars i would , i had never seen a hospital in this bad conditions before seriously! The emergency room smells like cigarette smoke horribly i didn’t mention I’m pregnant and i went here to “deliver” but as soon as i …
I bring my grandfather here on a weekly basis for wound care but we have also been to the x-ray dept. and laboratory as well. My experience here has always been consistent. Everyone is just so nice and always willing to lend a helping hand. …
First of all I’m waiting here now with my sister who fainted at work and she is given a wheelchair without arm rest so if she faints again she will automatically fall out the chair no sides nothing she just exposed in the chair next they …
Every time I’ve ever had surgery (2x) or delivered a baby (2x) I’ve always had the best experience at West Sub. Everyone from the nurses to front desk staff to the doctors and midwives, all have been exceptional. I also love the fact that …
ER staff was kind, comforting and well trained..
I transferred for the awesome birthing suite for natural birthing. Had I know more about the staff I would have stayed where I was. …
If I could give this place a 0 I would! If you want wait for almost 8 hours in emergency room with no end in sight go here!
if I could give ZERO STARS I WOULD!! Every visit to this emergency room has been a complete JOKE. They told me its nothing else we could do after I told them I was still VERY sick, These clowns said sign out and sign back in and wait …
This review is on behalf of my elder father. He was taken to ER on 8/15 around 8:30a and as of 8/16, same time he is still in ER department. Although he was being admitted, it should not have taken a full day (24 hrs) to get a bed in PCU. …
Two days ago I went to this hospital with my husband. My husband had to have same day surgery. The service was very professional. We were taken in quickly and the nurses were very nice. I would especially like to thank a polish nurse, …
Excellent service! Been using this local hospital for 17 years. The outpatient registration, nurses (Keira, Dulce, and Kim) , support staff, and Dr. Heydarpour provided professional service as well great bedside manner. Thank you.
Had the horrifying experience of sending my mom here for short-term rehab based on high Medicare ratings and US News and World Report ratings. Clearly all of these are fake. First, the facility equipment is decades old and broken down. Upon …
I been to alot hospitals. And by far this is the worse one. The staff are so slow. From emergency room, to operation room. Worse experience ever. I do not recommend this hospital you will die first before anyone comes and check on you. I …
I am currently in the hospital as we speak the front desk staff on floor six the OB department are the worst staff that I have ever encountered in my life . They are beyond rude they have no patience they don’t know how to talk to people …
Does another bad review do this place any justice? Administration needs to have this hospital updated. Rooms are 85 degrees with zero humidification. Nose is all bloody from the air inside this place, mouth drier than any desert. Drywall …
This is a long story here..I’m just blessed to have gotten my 2yr.old to Rush ..Where she got immediate diagnosis and care..Was here 4 times in a month with baby sick ..And they never once checked her for diabetes..Found out at Rush …
From the minute we walked in, til the moment we left
Kayla, Megan, Celia, and others (Floor 6) treated us with the greatest care possible. …
I went to the emergency room today 7/21/2022 I just want to thank the staff in the emergency room at West Suburban for there prompt and friendly care that they gave me…they were on point and I thank them all for their service they made me …
The worst hospital you could possibly turn to. They will let you die in that waiting room, waiting for your turn. It’s ridiculous and the lady in the front desk was no help at all she was just sitting there and when I asked when I would be …
I can understand the horrible reviews now. I had to come here yesterday for surgery that never happened because the doctor said he couldn’t feel the small cyst in my left hand & supposably he said there’s no ultrasound that they can see …
If i could give this place a 0 star i will. My boyfriend came here because he had chest pain, this hospital did NOTHING for him. He waited 3 hrs to be seen. They gave him a shot and let him go. He still was in so much pain. He had to go to …
I’ve been calling for over and hour. No one picks up NOT ONE PERSON and I’ve been calling for over an hour. What a joke. Calling for an hour only to be continually hung up before anyone says anything. Imagine the care if they can’t even pick up the phone.
This hospital needs to upgrade asap. Their birthing floor is just so outdated. Don’t come here if you want to enjoy your postpartum stay! The delivery rooms weren’t as bad at all they at least had some air circulation going on but the …
I was there in the summer of 2021. I was there to be rehabilitated after being in a coma for 7 weeks at Rush Oak Park. Everyone was perfect. The nurses were absolutely terrific along with cna’s and everyone else. I just wasn’t ready to be …
I will never return nor recommend this hospital!! I came here because I was driven by ambulance I had miscarried at home. Upon arriving staff was nice while in the room however once the room door was closed you heard the staff gossiping and …
I’m in so much pain the service is terrible they had me and several other patients waiting for 6 hours.some were waiting for so long they just decide to go to a different hospital.if my condition was worst I could have died .I kept …
Come in at 5am for leg pain it’s now 8am haven’t seen no doctor at at and there’s only 3 ppl here 😡😡 Ithe only reason why I came is because I live near by ..NEVER again …
I have given birth here and I had the best birthing experience here.
And it was during covid thank you to all the midwives and nurses!
Dr. Lindiwee-yaa Randall-Hayes has terrible bedside manner she comes in for 2 minutes and then decides to orde all these meds for an infant without even coming back to check on the patient her nurse was in equipped to do the bare minimum of …
Horrible hospital front desk staff are so childish gossiping behind the desk 1 person has been called in the last hour and a half I’ve been here since 6:30 and it’s 10 Pm in the EMERGENCY room this is the slowest hospital I’ve been to you …
furniture was outdated , walls in the bathroom were peeling. TV was static I was admitted 23 hr observation, the ER nurse “Monica” and Patient Rep. Leticia were amazing !! They made
Me feel relaxed and at ease !!
We are very disappointed with the medical competence of this emergency department. We arrived at the Palos Park emergency department with a complaint of appendicitis for a 7-year-old child. we had to wait for 5 hours to take the child for …
They don’t have much room for patients n they take forever to answer the phone or calls I simply don’t like it…Had my mom wait in the er all day until the next day to be called for a room upstairs
The operations of this hospital are absolutely trash. Zero stars. I’ve long heard through word of mouth that this is not a good hospital, but I needed some simple imaging done for my ankle, so I came here because the location is convenient. …
I’ll give 3 stars for this hospital for the care you receive but that’s it. Be happy you are at least alive but they don’t communicate a thing they do to your loved ones. You have to CONSTANTLY call for updates on your loved ones. …
Sat in emergency room for 8 hours because they were understaffed. Receptionist treated me as if I was the problem you had older adults sitting for 8 to 10 hours as well with no communication of what’s going on
I came with emergency my 1-year-old and 2-month-old child, the child had difficulty breathing. They came at 2:30 a.m none of the doctors examined us at 6:25 a.m. At 7:11 a.m., no doctor looked at the child at the reception, they don’t know …
Had a surgery, yesterday. All staff was very professional.My nurse assigned, Samantha was great! She answered all my questions. She work in the same day surgery!
I went to the emergency hospital for a kidney problem… my pcc doctor suggested that I go to the emergency room due to a possible infection… it lasted 13 hours, they diagnosed me, which was a bad service for the staff that draws blood, …
Emergency staff are heartless and rude. My husband had covid and couldn’t breath they did want to see him because they said “covid patients need to stay home”. Then as he was squatting down she proceed to say “that won’t get you in faster”. Rude unprofessional and ingnorant. No heart or compassion.
The people were all nice. Their BILLING dept is an endless void of barren wasteland. I never received a bill. I tried calling to get a bill or how to pay because my insurance says there is an amount owed. All i get is music and a weird …
Worst hospital. I had a relative wait 6 hours to get a room. They stayed at the hospital for six days. They came in with breathing issues and left with the same problems as before. I don’t know why this hospital still exist if the doctors …
I hate this place but my family members keep getting admitted here because it’s the closest hospital. Today they stole my aunt’s wallet. The emergency room staff said they didn’t have it and the 4th floor staff said they didn’t have it, but …
I haven’t personally been here, but know people who have. Absolutely terrible!!! That’s being nice. Also you can’t get thru to a patients room, because no one answers the phone. Literally rings 30, 40 times. I wouldn’t send a rat there!!! Close it down already!!
My father survived cardiac arrest and was sent to west suburban. He left with a stage 4 bed sore, at risk for sepsis. Protocol for maintenance of turning him over to prevent bed sores was sub par. …
If I could give it 0 I would. Customer service is horrible. My one year had a fever of 103. We were there for hours. When I inquired about the wait, I was told people are in the back. But the next patient they called was a lady who hurt her …
If you have an emergency, please do come here! This hospital has really gone down the drain! It’s nasty, starting from the environment down to its employees. …
The worst hospital ever and customer service sucks plus people hang up and call you rude for stating that they are very poor in service!! Plus I asked who I can speak to to let them know how you are treated and he stated that there is no …
If I could give them a zero I would, Horrible Horrible place Do Not Go There! 2 elderly ladies were there since 9:30am and not yet seen at 6pm. The fast track was taking more than two hours. End of shift was there and they did not want to …
I came to West Suburban because my colon was inflamed, while in their care I grew an abscess due to their unsanitary conditions. The water they give patients are contaminated. The IV were put in wrong by 6 different nurses. The medicine was …
The 5 stars are for the Emergency Room staff. I came in with shortness of breath, coughing and a fever. I was treated immediately. Every single staff member was extremely friendly. I was impressed by their very thorough battery of tests and …