Siouxland Community Health Center

Siouxland Community Health Center

The Siouxland Community Health Center is a medical care organization that serves individuals and families.

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Siouxland Community Health Center Reviews ( 250 )

  1. Do not use the dental clinic. They make a practice of overbilling. When they are called on it they reply; It is our normal procedure to bill for redundant procedures and if your insurance rejects the claim it will be at your expense.

  2. My experience here sucks – I been waiting an hour to be seen…The schedule ya for a doctor that has to many patience – And try blaming you for there mistake – Seriously..Im getting another doctor in another clinic all together – This is ridiculous – worst customer service ever

  3. They seem to always give me a hard time each time I go in ,always about something “we TRYED calling to let you know that you appointment has been canceled “ etc…just ridiculous excuses the nurses an urgent care are the worst they seem …

  4. It’s says on the website they open at 8am and I called right at 8:03 and no one answer I was on hold until 9:10am and no answer I just ended hanging up n taking him to the ER horrible. My doctor always said to call him first but damm no one ever answer I never been on hold for so long horrible service

  5. Had 3 nurses return my call for the WRONG doctor, had no idea what they were returning my call about and then had the wrong prescription to pick up. That place is a complete mess of a nightmare. WOW.

  6. Receptionist I called and talked with today was very rude and unprofessional. I decided to go with a different dental office because of this. The difference in service is worth paying for. Very dissapointed.

  7. So went in yesterday gave them a long list of symptoms too much to type but took me about 1hr to be seen which is fine the nurse that seen me first was super nice the doctor then saw me she was short and didn’t ask about all symptoms and …

  8. I love this place. It should serve as a model for clinics in Louisiana, where I am living presently. I received good thorough care and it’s a friendly place.

  9. A good place to get health care. Lots of doctors on staff, an urgent care clinic for semi emergent health care, and they help you afford it if you don’t have insurance. Short wait times, friendly staff, and a nice clean facility.

  10. I took my brother there to have filling. The lady sit on all the way in the back on the left told me that the INS doesn’t cover for his filling and I have to pay everything. I made the payment with my Debit right the way and thought it was …

  11. My wife called for an appointment this morning. I spent less than an hour there with appointment and waiting for my perscription. 5 minutes for perscription. My wife went to a different doctor for the same thing and was gone 4 hours. 2 hours waiting for her perscription to be filled at Walgreens.

  12. I gave this place three stars because they have exceptional customer service if you are trying to get assistance for health insurance. You can literally walk in and you will be covered before you leave. The problem is that after you are …

  13. I’ve never had a bad experience at this office or even the one in South Sioux. Everyone is helpful and friendly. One of the best community clinics I’ve been to! 😁👍 …

  14. I have been waiting on a call from someone from the dental department since August. I have diabetes, high blood pressure and I am pregnant. I don’t understand why I’ve not been called yet. It’s pretty frustrating.

  15. This place has the best mental health doctors that I know of and I wouldn’t go any other place to see the doctor for mental health disabilities I would recommend this place to anybody who has mental health disabilities they know their stuff …

  16. I went to urgent care and was denied medical attention. The receptionist told me to go to the emergency room instead because they don’t treat abdominal pain. So instead of talking to a doctor I talked to a receptionist who wanted to go home because they were closing in 5 minutes.

  17. gorgeous building/architecture/design i love what the remodel they did so many yrs ago thats just an extra added bonus cuz i feel like if u r surrounded by beautiful things it makes u feel better lifts ur spirits inspiring is part of …

  18. The nurses are very friendly and helpful. They listen to ur questions and if they know the answer they will tell u, otherwise they will tell the doc. The lobby for the most part is very clean. You get in and out in a timely manner.

  19. Rude snotty nurses in the dental office. Not allowed to go in with your child, and they still are very rude. Twice I’ve had to call and complain never taking my child back there again.

  20. Headache coming here. 1 out of 5 times they will have things in order for patients. Long lines. Front desk staff not very confident or knowledageble or patient. Kind of like a cow mill for humans in need.

  21. Receptionist are all always rude I hope they can be changed they make this place to look like a mess
    Will always appreciate the doctors and nurses but receptionist 🙆🏼‍♀️ Are soo inhuman. …

  22. The organization was so helpful. I had to pay for my expensive prescriptions and several people in the facility helped me in getting them from the Siouxland Community Health pharmacy at a discount. All the staff I dealt with were very friendly and helpful.

  23. I hate it. The waiting expectantly in the ER! Why do they take there sweet time, people feel sick and on top of the the lady’s at the desk are SO RUDE and talk about the patients. (ER). I would always come here but I’m done. You wait all this time for them to not even know what is wrong or to say that it’s “normal.” Disgusting.

  24. My adult children as well as myself have been going to SCHC for their entire lives and myself have been going there even longer. We have always received excellent care and they have always been able to get us in to see our regular provider …

  25. I took my daughter there for a cleaning appointment, i tried many time to finally had her appointment set up. I went in, they told me the appointment was not for cleaning. The hygienist was so mean and rude. She was discriminating us. Her …

  26. The doctor I had the pleasure of encountering today was just rude .she got mad when I had to keep correcting her bc she was calling me by a different name. When I asked if I could get a second opinion on her diagnosis she proceeded to tell …

  27. The security guy came out and was really rude to two guy’s doing a nice story about the Health Center in Soix City.
    He tried to Ban them from the property but it didn’t work. …

  28. I was assisted by one of your HealthCare.gov navigators recently and was very happy with the experience. Ms. Campos was very friendly, professional, and helpful to me in helping me select a health insurance plan that worked best for my …

  29. Dental clinic has very caring staff. I hate going to the Dentist. But this clinic makes dental care feel like a breeze. Great work the State of Iowa. The dental clinic makes a sliding for people that work part time and make too much money …

  30. Not only will you be sent to voicemail, but you will be hung up on when you try to set up an appointment for the dental department. And they will deny it, too. Don’t come here unless you want to spend the better part of your day in the waiting room.

  31. The receptionist was very prompt to check me in. The nurse was very nice and helpful. My doctor checked out all my complaints,. Took blood and urine tests and his nurse called with some results the next day. I’m happy with Siouxland community health center.

  32. Had a procedure done.it was done well. Great facility. One thing was that I was told 3 different times to make sure to arrive 15 mins prior to my 8am appointment but the door was locked. Was opened at 8. I survived but if you want patients early. Open the door

  33. Good doctors and good service in the pharmacy. They have improved since the first time I went there. I do no have insurance but they helped me so much so I can pay my doctors visits. You need to get 15 min before your appointments. I love the ladies from dental they are very helpful and nice to me.

  34. Good luck trying to reach someone in the pharmacy to actually talk to, and if by the grace of God you do end up speaking to someone have fun dealing with their unprofessional attitudes. On top of that don’t be surprised if when you get …

  35. Security personnel lack any sort of people skills. Their lack of identifying when asked is abhorrent and quite frankly concerning. Their misuse of the 911 emergency line is also troublesome. I believe it would do a great community service to have the security personnel undergo further training regarding interacting with citizens.

  36. They will LIE to you about the facility being PUBLICLY funded and try to tell you this is a privately run city building. Then attempt to trespass you for exercising your constitutionally protected rights. Keep in mind, these are the people …

  37. First I like to say this review has nothing to do with the care or treatment of their Doctors, Nurses, ect. In fact it’s quite the opposite, there’s one lady that works therd named beth who is one of the most kind, caring, and helpful …

  38. I met a rude female doctor, who by the way got my diagnosis wrong. If i could i would give a 2.5 because a lot of the people who work there are also very professional & nice.

  39. On 10/13/21 I had a 3 mths.check up,well I happened to be sick as well,I got a COVID test tooken ND left. The next morning I received a call that the test is neg. Thursday I needed x-ray done,I cancelled bcuz I had no energy ND a terrible …

  40. I am only giving 3 stars because I like the primary care provider and their financial services lady is nice. However,
    Extremely poor care at urgent care. Don’t waste your time and money. They will …

  41. I was not comfortable there. They asked questions that I didn’t feel I needed to answer. Made me get up and go to counter several times and my legs don’t like to do that. When I’m up, I’m up and once I sit down, I’m down. I’m elderly and my knees doesn’t work very well.

  42. Good place if you have medical issues or you need your teeth fixed. Only problem I have is the lines and the prescreening for covid questions on the tablets can be very time consuming especially when you’re trying to hand it in and people …

  43. Nurse practitioner Dena Neiman is fantastic she actually cares about her patients. I have had many people in my 75 years as healthcare workers and she is definitely the best. Please don’t let her go

  44. I left the clinic a few years ago after too many bad experiences but came in with a family member recently. They remodeled since I left. Usually thats for the better but now urgent care and general sign in is in the same area. Only 3 …

  45. I was only there as someone’s driver. This place appeared well organized. It deals with people of many nationalities with respect and professionalism. Those that work there should be proud of themselves for showing those of us who are not patients just what caring staff they truly are.

  46. This is awful, brought my grandchild for a filling and they refuse to let you back with the children!! Never heard of such a thing! This is not acceptable!! They give you this list of reasons why you can’t come back, never in my life have I taken a child to the dentist and heard such a thing ever!

  47. They help people with many different health issues. I’ve been going there since 2001. I was there before they added on to the first building on the corner. Now in 2021 they have remodeled and have made some great updates.

  48. Scheduler failed to hang from our phone call, and proceeded to talk about/laugh at me with the first scheduler that I got disconnected from. After having to explain my private medical problem to the scheduler I got hung up on. When I called …

  49. Dr. Dena Nieman is amazing. Both my wife and I have an extremely hard time talking to people at all. Not with her. And she listens. Rare these days. Love her!

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