Western Iowa Wireless is an internet service provider based in Neola, Iowa that serves communities and rural areas throughout west-central Iowa … See more
My internet never works it always freezes. To send pictures on my phone I have to turn my WiFi off for the picture to send. No one knows what’s going on ever their definitely is a major lack of communication. My billing cycle is never …
I love everything about this service is exept the quality of speeds at night I can almost not use the internet past 7 30 PM for the rest of the time it is pretty good this is the speeds at 7 30 pm PING ms …
I have been a customer for nearly a year now! I was so fed up with sattalite internet by Dish Network. I have had a few outages for short periods, however remains more reliable than my service with Dish. I had an issue with my router and …
I have had nothing but good experiences with the customer service. Once in a while my service goes offline, I text them and it’s back up very quickly. Actually this hasn’t happened in quite some time (over a year). The internet service …
They are responsive but can not seem to give us the service we pay for, I call them at least 2 times a week letting them know we don’t have service. They don’t fix the problem and will not let us out of our contract so we can get decent service.Worst internet we have ever had.
Our dog had decided to chew the cable for our internet.. Bad dog!! I had sent a Facebook message at 10 at night and to my surprise had a reply within the hour! They said they could be at our house the next day to repair ..I then had to …
Pure torture to stream tv. Have been paying for a phone line that hasn’t worked in 6 months. They are good at ach transactions though. Have never seen the speed I pay for.
Had billing issues at first but they resolved that. But any time we try to stream after 730pm you might as well hang it up. It will start to stream but then cut off. Very frustrating. Call and leave a message and no call back. Intermittent …
I have been a customer for 4 years and I have seen a decline in responseiveness in the customer service area. In the past if we were having problems the response was quick and the issue resolved timely. Not so much now. Have been waiting for 2 hrs for a return phonecall. We will be looking for a more reliable provider.
I had a service schedule for Wednesday and they didn’t show up then said too much snow was on the roof the next day. When it melted I notified them and asked for them to come back. They said they couldn’t. I was out of town then Friday when …
The customer service at this company is the worst I have ever experienced. We have called 20+ times to have them help us with internet speed issues. For weeks we had no service at all. They always tell us, “we will call you back and let you …
Love it
Love this internet service. Good service
Great ISP, and helpful staff, very knowledgeable
Great customer service. Highly recommended.
Friendly
Great people and great service! Highly recommend
Excellent internet service! Finally a good provider for the Dow City area!
Trying to get ahold of him I was a customer for a lot of years 10 years or more have moved to Council Bluffs want to know if they can service me here
When there is a problem they only have excuses and never solutions. I wouldnt even leave a review but I’ve had it.
My internet never works it always freezes. To send pictures on my phone I have to turn my WiFi off for the picture to send. No one knows what’s going on ever their definitely is a major lack of communication. My billing cycle is never …
I love everything about this service is exept the quality of speeds at night I can almost not use the internet past 7 30 PM for the rest of the time it is pretty good this is the speeds at 7 30 pm PING ms …
I have been a customer for nearly a year now! I was so fed up with sattalite internet by Dish Network. I have had a few outages for short periods, however remains more reliable than my service with Dish. I had an issue with my router and …
I have had nothing but good experiences with the customer service. Once in a while my service goes offline, I text them and it’s back up very quickly. Actually this hasn’t happened in quite some time (over a year). The internet service …
They are responsive but can not seem to give us the service we pay for, I call them at least 2 times a week letting them know we don’t have service. They don’t fix the problem and will not let us out of our contract so we can get decent service.Worst internet we have ever had.
I’m finding that the customer service in the tech department is very lacking! Not having any luck on even a simple callback.
Our dog had decided to chew the cable for our internet.. Bad dog!! I had sent a Facebook message at 10 at night and to my surprise had a reply within the hour! They said they could be at our house the next day to repair ..I then had to …
Pure torture to stream tv. Have been paying for a phone line that hasn’t worked in 6 months. They are good at ach transactions though. Have never seen the speed I pay for.
Had billing issues at first but they resolved that. But any time we try to stream after 730pm you might as well hang it up. It will start to stream but then cut off. Very frustrating. Call and leave a message and no call back. Intermittent …
I have been a customer for 4 years and I have seen a decline in responseiveness in the customer service area. In the past if we were having problems the response was quick and the issue resolved timely. Not so much now. Have been waiting for 2 hrs for a return phonecall. We will be looking for a more reliable provider.
I had a service schedule for Wednesday and they didn’t show up then said too much snow was on the roof the next day. When it melted I notified them and asked for them to come back. They said they couldn’t. I was out of town then Friday when …
The customer service at this company is the worst I have ever experienced. We have called 20+ times to have them help us with internet speed issues. For weeks we had no service at all. They always tell us, “we will call you back and let you …