Urgent care Houston is Urgent Doc’s latest walk in clinic and medical clinic of Houston. Other locations for care now are Lufkin, Livingston, … See more
Read More| Friday | 8AM to 9PM |
| Saturday | 8AM to 9PM |
| Sunday | 8AM to 9PM |
| Monday | 8AM to 9PM |
| Tuesday | 8AM to 9PM |
| Wednesday | 8AM to 9PM |
| Thursday | 8AM to 9PM |
9668 Westheimer Rd, Houston, TX 77063
I have been here twice in the last few months, and they are awesome and quick. : )
The doctors and staff are awesome here!
Very friendly staff! My go-to urgent care facility!
They were very kind and very friendly. I highly recommend it.
Very clean & friendly location, however they totally misdiagnosed my condition. The location I went to has PA’s not MD.
Best Urgent Care ever been to and Dr. Erica really listens to patients
10/10 would recommend. P.A. Erica is a sweetheart who takes her job seriously.
Great service, friendly people. thank you so much for taking care of me!!!!!
Great staff and doctor took time to get my stiches just right.
Super fast.. staff is extremely friendly
Went to this urgent care location yesterday. Quick service and very friendly staff!
Good experience! Friendly staff, especially the PA Erica.
The front lady very nice. Nurse to. Doc should not be in this place at all. I don’t think he know what he’s doing
Very quick, but very caring. Everyone looks you in the eye when they talk to you. Terrific bedside manner.
Dr didn’t even look at me, much less touch me. Ended up at a Stand slone ER. NEVER go to this Doc in a box again. Horrible service!!!!
My experience at Urgent was excellent the doctor was very helpful and polite.
The whole staff was great! Felt so comfortable. I would recommend to everyone I know!
Staff has been so nice every time that I’ve had to go there!!
Loved this place. Very professional and the doctor was amazing.
Horrible treatment during my visit.Plus they got confused my blood test and asked me to go redo it.I never went to redo it, and after a week they call me to give me the results of a blood test that I assume was not mine.Stay away from this place if you don’t want to trash your money and health.
Friendly efficient staff! They got me right in and were kind and helpful. I was in and out in an hour.
Clean, fast and easy to use medical facility. With great care and staff.
Friendly and very efficient service. My third visit to this clinic. Highly recommended.
I was very great the way your staff handled me and my wife. Bless you all. Jason & Deborah Parker
They’re good and fair to everyone, they treat people with warm regards and provide professional assistance to guests.
Very friendly, attentive staff. I would recommend going to them.
Very speedy service; the staff is great; the doctor was very patient and informative.
Quick service in a clean facility. Very courteous and attentive
I’ve been to Urgent Doc twice over three years and will return if needed. Professional staff and have always addressed what I had wrong.
Wonderful Experience. No Wait. Staff is polite. Dr. is great!
Staff was great, and my visit went smoothly.
No worries about insurance here. Prompt treatment, friendly, efficient, and on your way. Love it!
Friendly, efficient service…medically sound and thorough advice…very personable…and…I was Covid-19 negative…👍 …
Kind quick service, straight to the point
Dr. Daniel is the BEST! Bery Friendly Efficient Staff. Awesome Care!
Prompt consultation diagnosis. Thorough examination and x-Ray. In and out with one hour. Talked through the steps of symptoms and medication prescribed to support recovery.
Love this facility! Always receive great care every time I have visited over the last five years.
Everyone was wonderful. Particularly the Physicians Assitant
Erica. Efficient, Knowledgeable, Kind people. Almost no
waiting.
I visited Urgent Doc and would recommend this place. They listened to all of my concerns and really took the time to figure out what was best for me.
Urgent Doc to the rescue again! Whenever I cannot get in to see my PCP, for an acute illness Urgent Docs is there with quick, accurate, friendly and professional service!
The nurse Practitioner Heather R. was awsome great bedside manner. Thank you!
Very professional and kind staff! I was given a proximate time and they were very true to it, if I have another emergency I will be coming back!
My experience was amazing! Everyone from the front desk to the back end were super nice and super fast and super courteous!
Dr. Ericka is calming, kind, and thorough.
Valencia and Erica were kind, positive, warm, and cheerful. Half the healing is their atmosphere.
This facility is staffed with caring and knowledgeable individuals who actually care about your wellbeing! Thanks to all of the staff for such a positive experience!
The Doctor was so sweet to my son this is a great clinic and very affordable!!!!!
Urgent Doc Took very good care of me. Quick, and very professional . I was quite pleased and satisfied. Reg Spiller Houston
I’m so glad this place is so close to me. The service was prompt and everyone was super nice! I’ll definitely be going there again if I ever need to!
Always taking care of the family
They are so nice and professional, I never have to wait long. So glad to have them so convenient, they have saved me more than once!
Worst experience ever my wife came in not feeling well suspecting a blood sugar issue only to be sent home because the so called professional couldn’t find the freaking glucose monitor only it find out later she was almost 4 times the …
I have used Urgent Doc on several occasions and they always provided very good care including follow-up .
Great staff, very knowledgeable, and I was back to work within a short amount of time. Loved the fact there was no wait time!
The staff was friendly and efficient. The receptionist was professional about my service dog. Would highly recommend to a friend!
I LOVE THIS PLACE!!! Quick, detail orientated and efficient. DR. ERICA YOUNG IS THE ABSOLUTE BEST!!!
I walked in and I was immediately taking care of. Staff was very helpful and professional. And recommended the right medication for me that really worked
Great place! I was in and out. I also felt very comfortable.
This location has awesome customer service. …
The staff was amazing! We drive from the Humble/Bltwy 8 area for care.
The wait time is longer than I expected even though with an appointment.
Staff are wonderful and super friendly 👏 ❤ 5 ⭐⭐⭐⭐⭐ …
Great place! Everyone is so helpful! You don’t need to wait long and you get the best treatment.
Great experience. The Doctor and the Physician’s Assistant are both caring and are spot on with their diagnosis.
Great experience. Very short wait time. Friendly knowledgeable staff. Would highly recommend Urgent Doc.
I have always received excellent care at Urgent Doc. There is no waiting, the staff is helpful and knowledgeable, and it is very convenient.
I have been there a few times and have always been treated quickly and efficiently. Love having Urgent Doc in our neighborhood.
I went in feeling really sick, they help me fast and the staff was friendly and kind. Even tho I felt sick Doctor Young got a smile out of me!
Little wait time and the staff were all professional and attentive.
Tip: register your information on their website beforehand. Saves you some extra time, even though I was seen quite quickly.
Good experience. Competent, helpful staff. Short wait on a Saturday morning. Hope I don’t need to, but would definitely return, if needed.
My visit was a walk-in and processed quickly. Friendly and professional staff.
Very fast friendly and caring
Quick and knowledgeable. Reasonable in pricing for self.pay. actually listened to patients. Then asses treatment. Would highly recommend again
PA was great. Took her time. Called a doc on staff for confirmation. Best experience at urgent care yet. Thanks!
No no and no. Don’t go there. How people there can possibly say you have something without tests. They talk to me like a 1 min. And guess what I have?!:) gastritis. Thanks people working there.
Very fast getting in and out with a very friendly staff ! Erica Young was the greatest dr i have ever met. Going over options an listening to my problems .
took our daughter in for injury she sustain at school and the service was fast and very pleasant. The entire time we were there we were well taken cared of.
Always fast and compassionate.
The staff were very friendly and accommodating. Thank you for seeing on such short notice. I will definitely be back in the event I need their assistance in the future.
Excellent service, I went for my 2 months old shoulder pain. Diagnosis was correct. Dr. Sarkar gave an injection. Pain has not come back since.
I’ve always been helped quickly and for such a low cost. The doctors seem to genuinely care and I always get taken care of. When you’re not 100% that’s literally all you want.
Great staff and doctor.
No privacy Dr Garcia was in the hallway discussing my personal information by the time I left everyone knew why I was visiting staff and other customers and I’m sure this is a Violation of HIPAA …
I have been going here for 3 years now. They are good on initial visits and getting you in and out quickly. They are not so good about getting back with you about lab results. You just have to keep calling them.
I’ve been here a handful of times and am always seen promptly and have had a pleasant experience every time.
RUBY Was SO RUDE..WORST EVER!!! Do NOT GO HERE! RUDE receptionist ruby, turned us away w bleeding knee and everything because she wasn’t sure they take our insurance . And they did not want to risk it. This is urgent care. We had the right got the be seen and then billed later.
The doctor was very nice. The lady at the front was very nice and the place was veey clean. Loved my visit I was in and out within an hour.
I can always count on them to help me in a timely manner especially when I’m in pain and the staff is all so nice and helpful. I feel safe knowing I can always count on them for an emergency.
I was very pleased with the attention that I received and the very moderate pricing. The staff is first class, and assisted me very well with my medical issue. I highly recommend them
Short wait time, nice staff, quick and accurate diagnosis. No problem with picking up prescription either. All around great care.
These guys are awesome! I was headed out the country, but unfortunately I had to stop here first, and I was scared I was going to miss my plane. They were so understanding, and they got me in and out pretty quickly.
Urgent Doc is always a good place for medical issues or DOT physical exams. Always clean, professional, and friendly.
Drove past other care providers because this one had so many good reviews.
Fast in and out, but not rushed by nurse or doctor at all.
A+ all the way.
Greg
My experience with this place is that the staff was extremely friendly and professional. The condition of the facility was very clean.
I liked the dr very friendly the receptionist was very friendly as well humor is a must these days and they both have it 👍🏾 …
The worst place for covid test, they charge you even $75.
The other thing is, they are not even safe for themselves or even the patient. If you want a covid test, please go somewhere else.
Very nice people. Very easy and efficient.
Great staff and great service! My go to place when I’m not feeling good and they always take great care of me! Samatha and Heather are awesome and took great care of me
Dr. Erica is amazing! She took great care of me and my daughters. I will forever return! Amazing woman! I thank her so much!!!
Everyone was very friendly. We would definitely go back, if needed.
Quick, easy, efficient and affordable!
Went in there with my child hurt and bleeding and the receptionist ruby rudely denied my daughter service before even finding out what kind of insurance we had….she kept saying we can’t see her if this ….well we can’t see her if this… …
Male NP spent approx 1 minute with me. Seemed to be in a hurry: Did not discuss medication, did not discuss diagnosis, was not thorough, and “called in Rx” to nearby closed pharmacy. Previous visit with a different NP at same location was fine.
I DO NOT RECOMMEND THIS PLACE. I had sore throat and ear pain and visited here since I could not find an ENT doc to visit right away. I was only seen by PA and I specifically mentioned to her to look closely at my ear canal since I had …
The physician’s assistant was very knowledgeable about my issues and she made me feel confident in her expertise. She showed professionalism and care!
Very attentive from the beginning to end. Fast and took my insurance, friendly staff and helped me get better as soon as they could! I will definitely come back again for any health issues I have in the future
I had an emergency, but I didn’t want to drive far and I found them and I really appreciate the help and the service, Everyone was very nice and ask questions about my health and was fast and really good service! I highly recommend them! Thank you.
I visited this location last year. They did not accurately report on my record which they said I went to the hospital and I did not. They also said at the time of my visit “My insurance information was not taken because I went to the …
We went there for a dry, possibly asthmatic, shallow cough. The front desk woman was very nice, and the nurse was very good natured and attentive. I assume he wrote down all of the symptoms in the chart. The first thing the doctor (Sarkar) …
Great experience, friendly staff. Had a rapid covid test and took 15 mins to get results. No long wait, in and out. Highly recommend!
I had a really nasty ear infection. The fluid was draining into my lungs. The PA was amazing and helped me out twice. They don’t mess around here! They get ‘er done! It was in and out!
Went here last night and it seemed like they were just trying to get me in and out as quick as possible. Since I was still feeling terrible when I left here, I went to another doctor the same night and they found out what was wrong, which …
Everyone was very polite and welcoming. The wait wasn’t long and there was not a lot of people. Service was swift and staff was nice 💙 They listen and they care. …
This is located near my house and had good reviews. However, they didn’t even have non-latex gloves. The physician barely did an initial check-up. My temperature was never even taken, which is a standard procedure. I just felt my money and time were wasted and I was just another dollar sign. I will not be returning here.
Staff was very friendly and polite. My appointment was finished smoothly and promptly
Will use again
We have been here for everything from strep throat to a broken arm. The staff is always kind and friendly. They are great with our kids (3 and 11). Always top notch care.
We needed a rapid Covid test in Houston, where we were visiting and unfamiliar. I’m so glad we found Urgent Doc—we did not see a physician, but the staff were so kind and helpful and prompt.
I love the people here! They were all very nice and the doctor gave me exactly what I needed! You don’t have to wait long at all and they are very understanding! Recommend this place to everyone! And they don’t charge a lot!
Thanks to Urgent Doc I was able to get treatment for my painful ear infection. My regular doctor could not see me on a Friday nor Saturday. I had no problem getting treated by Dr. Iverson on a Saturday afternoon without having to wait for …
The staff is incredibly attentive, polite and quick. Its hard to find that type of service nowadays. The doctor took her time and she showed concern. I wish I could remember her name. If I have to see a doctor I’ll be returning.
PA saw me, was not thorough and didn’t even get a culture on me. Saw me for about 6 -7 minutes. Said I had a sinus infection, but my sinuses weren’t even inflamed/tender. Don’t recommend unless you want to keep your pockets empty. I am …
Not sure what the point was of the online registration process, as many of the same questions were asked again when I checked in and no appointment/accelerated consult is available. You still have to wait your turn in line when you arrive, …
Love this place! I take my son here because half the time I can’t get him into his Dr. I go for the same reason. The Dr’s are awesome and always on spot with diagnosis! They remember you every time you come in, or maybe it’s just we’re …
Urgent Doc is The Greatest! Dr. Young cares about every patient who comes in the door. She is compassionate, caring, & very knowledgeable. She make sure everyone get what they need when they come to see her. I rather go to Urgent Doc rather than my doctor.
Went for a rash on Monday. Got a lot of questions, mostly irrelevant, but no tests and never saw a doctor, just a receptionist, a technician and a nurse practitioner. Got a steroid shot and sent on my way. The whole thing cost $120 and I …
This is one of the most professional and well put together clinics you can go to. Like I cannot express enough how my visit here was good. And it was a fast process I was in and out in no time and they do walk ins so that’s always a plus and you can stop by anytime.
Everyone at the practice from the receptionist to the tech are excellent! Dr. Iverson was very professional and has an excellent calming bedside manner. I’m happy I have Urgent Doc just a few blocks away! Highly recommended!!!!
Trust the reviews on this one. I needed to find a place open on Sunday to bring my one year old. This was a little further from home than the others, but much better rated. They had us in and out in an hour. Friendly staff and medical …
We have had wonderful experiences in our uses of this facility. The staff and the doctors are kind, competent and provide the kind of immediate care we need. The facility is clean and comfortable.I am glad it is in our neighborhood.
Quick and friendly staff. Comforting and inviting facilities. 10/10
Dr. Kalidindi and the staff at Urgent Doc are wonderful. I went in for a ruptured eardrum/ ear infection from a cold and they treated me right away. They are quick and thorough and fixed me up with some antibiotics and a treatment plan. I am very satisfied from this experience and will return!
I went here last week because I had developed a cold. The place is great in general – nice and clean space; friendly, knowledgeable and fast-working staff; centrally and easily located. I have zero complaints and thanks for the 5-star care. I’m now on the mend 🙂
Eric Young is an amazing PA. I arrived 2 minutes before they close. She is still very patient and thorough even after their normal office hours. All the other staff who helped me are also very kind. I would definitely recommend this place.
Daniel and the entire staff were extremely thoughtful and caring of my needs. I felt very comfortable in the office. They provide a clean and safe environment.
My original review was positive due to the fast service I received on a Saturday evening. Unfortunately, a week after I went to Urgent Doc for a cut on my finger from a fireplace poker, the cut was infected and I went to my primary care …
Urgent Doc is amazing! I was helped very quickly. The rates are fair & easy to understand. I love the PA – she’s so personable! And age diagnosed me swiftly & accurately.
Daniel García and the staff were very accommodating and provided me with great service. I highly recommend their service. I was tested from the comfort of my own vehicle and that was peace of mind during this time.
This place is amazing. The Doctor was VERY thorough and made me feel comfortable. The rest of the staff was very friendly and helpful as well. I learned alot from this experience. Also, the facilities are superb. Very clean, modern, and they have TV’s in the rooms. Oh yeah and I only waited 5 min to be seen.
Woke up Sunday to 2 pink eyes (went to bed with only 1), plus ear, nose & throat infections & knew I had to go to Urgent Doc on Westheimer at Gessner. Everyone was so helpful especially PA Erika who wouldn’t let me leave because my blood …
I came here because of the reviews and I’m glad I chose to come here. My first impression when walking through the door is that the place is very clean and smelled really nice. The woman up front was really friendly and I was called back in …
FAST& RELIABLE is all i can say@!! Had what felt like strep throat and came in right away no appointment needed! I was given a swab and it came back negative but they still gave me a prescription anyways and didnt just send me on my way! Staff was very friendly! Would highly recommend this place.
Today I sent to Ugent Doc as my son was not feeling well. They have a great team there! It was very busy but we did not wait too long. Thomas took good care of the vital signs and Deambra the PA was AMAZING!! I can forget the receptions …
Dr Eric was very nicely understood the problem which I had, she could ask relevant information related to the problem. We were happily came from the clinic, and upon taking antibiotic on that day, night my problem slowly getting reduced. …
I had never been to Urgent Doc on Westheimer by Randall’s. I went online and read the reviews and decided to give them a chance. That turn out to be the best decision ever that day. The staff was professional and nice. Erica Young (the …
Care was great!! Waiting time was also excellent!! Only reason I could not give 5 stars was they could not figure out what was wrong with me. Not their fault though, ER having the same problem but costing much more. Would definitely go back here again!!!!
This was a great experience even though I was there because I was sick. Got in to see someone very fast. Everyone was super friendly and caring. Both Erica and Andrea were great. I was in and out and at the pharmacy in under 45 minutes.
Erica Young is a very kind and attentive Care provider as well as those who assist her to take care of me. I’ve been going to Urgent Doc for a long time and I’ve always felt that I was in good hands with Erica Young. She knows how to take care of patient, even when they’re so sick they can barely walk. Thank you, Erica Young!
From start to finish, one of the best urgent care visits I’ve ever experienced. At 6 pm on a Monday, there was no wait. The NP, D’Amber took her time with me and my troubled sinuses. She was kind and personable. The facilities, from lobby …
The visit itself was very pleasant – no wait and the PA was very helpful. Accurate diagnosis and great service. …
I had a great experience at Urgent Doc. Minimal wait time and friendly staff. I believe the PA helping me was named Amber. She was very personable and helpful. I would recommend Urgent Doc to anyone that needs a quick diagnoses!
Very easy to check in, extremely reasonable rate, and was in and out with what I needed w/in half an hour! Super friendly staff as well…thanks!
I work at a facility with very high people traffic so I have to get tested for Covid frequently. Dr. Garcia is very professional and always checks my vitals even for a Covid test. He makes sure to answer any questions I might have. The front staff is very courteous.
Best place to come. They take care of you right away. Answer your questions. Staff is very polite. I drive 20 miles to come here. Never had issues or complaints.
Went in for some pain I was having in the morning, went in and filled out the paperwork and was seen within 10 minutes. Very quick check in times even without an appointment. Doctor was very nice and knowledgeable. Was able to get the help I needed and answers to the questions I had about the pain I had.
Great experiences here! Doctor knew what she was doing, took time to understand what was wrong and then explained to me what she was going to do for treatment and why. I’m so glad I had this option when I couldn’t get into my doctor and felt terrible on the weekend.
Great staff and very little wait time. It was more than I really wanted to pay but between the exam, cleaning of my foot, perception and tetanus shot I can’t say it was over priced. Can’t stress how helpful the staff and PA were.
Convenient location, friendly customer service, professional, very clean environment waiting room. Thank you doctors all nurses and front desk for risking your life saved others. 🤩😍 …
I have been to this clinic twice and highly recommend it. Everyone is very nice. I am a business owner and pay hundreds of dollars a month for Bluecross of Texas that I can’t really use because I have to call my primary doctor for an …
I have a lot of health issues and have been 3 or 4 times this year alone. I have always always had excellent service with the entire staff. I was nervous about being seen too quickly and rushed out of the door but that is not the case. The …
I went in because of flu like symptoms. I didn’t have to wait going in and they took me at a decent time. The staff was professional and I had no real issues.
I was prescribed medicine, and a day later felt better. I am glad they were open past 5pm. As someone who gets pretty busy with work and school, this was a plus.
I had a great experience even though I was feeling awful! The staff was friendly and professional. Erica, the PA, explained my symptoms, everything she was doing and subsequently what I could expect from my diagnosis and treatment. I was seen quickly and the visit was expert and efficient!
Ladies at the center were very nice and hands-on. In the end, they couldn’t find out what was wrong with me (I had to visit my primary care provider for that), but I still felt very welcomed. The fact that they close pretty late was also a bonus!
This place is truly 6 stars. I can not say enough about how detailed they are with diagnosing your health issues. They take time to listen. I don’t know about you, but if I’m walking into a urgent care, I’m feeling pretty horrible and I’m …
We have been coming here for years for minor emergency care, and they are always provide top-notch service, and usually very quickly, unless there are a lot of patients waiting to be seen.
Joseph was helpful, friendly and professional. He is a great face of Urgent Doc. I found the website easy to navigate. The covid test wasn’t fun but, the Medical Assistant was gentle. I’m super glad I went to Urgent Doc.
Everyone is super friendly, I’ve been here twice and never waited longer than 5 minutes. The staff is very polite, and they treat you like family.
Love this place. They are always so nice. Broken toe. X-rays done on the spot and I was out the door with all kinds of directions in less than an hour!
If you can’t get to your primary physician. Urgent Doc on 9668 Westheimer Rd. is a great standby. The doctor and staff did a wonderful job treating my son with little to no wait time. The clinic is clean and well maintained with the latest equipment. And, it’s quick, convenient and neighborhood friendly.
Their watchword is Kindness and safety first. They are professionally trained to be nice and thier priorities are to meet patients’ urgent needs over thier billed amount. Customer service agent is also accommodating and has respect for others👌 …
I recently had to go back to this Urgent Care and it reminded me how good they are. The wait are not long. Everything one is polite and professional. When your seen by a Doctor or PA you don’t feel rush like other places they actually really listen. Love all there PA’s they are wonderful but Erica is the best.
This facility is one of the best urgent cares that I’ve ever visited. The staff was amazing all around and were very effective. The customer service was impeccable and I experienced minimal wait time. I highly recommend Urgent Doc to anyone needing immediate care for low level injury or doctor attention.
I did my covid test here. They were super friendly and professional! I got my test done same day and only had to wait maybe an hour. I did have an issue getting the results emailed to me however that kind of thing is to be expected as they …
From the moment you step in the door and Joseph greets you, you know you’ve come to the right place. He and all the staff are absolutely amazing. They are all knowledgeable, kind, caring, and just generally wonderful. I’ve been to lots of urgent cares but none as great as this one. Thank you Urgent Doc.
Friday January 7 : appointment On time, schedule on-line avaliable, professionalism, overall customer service, sweet reception and speaking Spanish too. Amazing 👏 good job guys! …
I wish I could give Urgent Doc “10 Stars”! 😀
Urgent Doc is superb….. They were very affordable, professional, fast & …
Excellent service. Even though the office was extremely busy, the staff was friendly and assisted me as quickly as they could. Once I saw the nurse practitioner, her deameaner left me feeling reassured. She diagnosed my issue quickly, but didn’t leave me feeling rushed. She answered all my questions and I was on my way. Thanks!
Just had to go…would have rated a 5 and is not the staffs fault ..staff from front desk, nurse, and dr were great …considering was last minute visit. My issue is company’s computer system I have two ins and no one else has problems. …
My time at Urgent Doc was quick and easy. The staff was beyond accommodating, and saved me so much time as opposed to an ER. Came in late on a Friday night for stitches and they were able to see me right away, same with getting them …
The location is in a nice neighborhood. The office was very clean inside. The staff is very kind. The pricing is explained clearly. I was seen by D’Amber the PA. Her bedside manner was amazing. She sat down and had a conversation with me …
I can’t remember my “providers”(the doctor) name but I landed there twice in less than 7 days. She was very nice and thorough and quick to get you out but still spends enough time to know what’s going on. She remembered me when I came in …
First of all they really care very professional from front desk staff to the doctors and nurses everthing went really smooth they listen to you
it was my first time and will always use them for my health care services God bless you all for the care and compassion you give for your patients 🙏 …
Went in last month for a visit . They never sent my prescription in . Now I’m calling to get my prescription sent again . Now there telling me I have to pay another co pay to see them . They are SCAMMERS , NOW IM STILL SICK WITH NO MEDICINE . THE GIRL THAT ANSWERED THE PHONE IS RUDE AND NOT PROFESSIONAL . WORSE EXPERIENCE EVER .
Urgent Doc/Urgent Care Clinic
9668 Westheimer 77063 …
Very happy with the care and services received here. Very reasonable cash pay prices. Very friendly staff. We had an appointment so we were in and out in about 30 minutes. Thank you so much for the kindness you showed us.
Went in on a Sunday after feeling terrible for four days. Receptionist was friendly and great at explaining payment options. Check-in was quick and the PA Erica was friendly and thorough. Doesn’t hurt that it’s right across the street from my residence and in the same shopping center as my pharmacy! Highly recommend.
I was in Houston from out of town and needed medical care. Staff was awesome! No long waits. Very nice facility. In and out in 30 minutes. They called a couple days later when my lab work came in to adjust my medication. Very appreciative.
Highly recommend!
Go elsewhere….The staff was friendly and helpful, but the outcome of my visit there is unacceptable. When I saw the doctor she gave meds for 4 days and said if im not better by then, call her and she would call in some other medication. …
The staff here was super friendly and very helpful. The doctor knew what he was doing and we were in and out in no time. The place is also very cleanly and kept nice, which is a sign that they care and have good health practices. Prices are very affordable especially for a minor emergency when you can’t get to a doctor.
Staff is very friendly starting from the front desk guy, then the nurse that walked me to the room and then Dr. Erica that helped me at the end. I walked in on a Thursday around noon as I had fever and cold and my wait time in the lobby was …
I am always satisfied with their level of care. My entire family has gone here whenever we can’t get in with our family doctor or pediatrician and they never disappoint.
Everything about this facility was up to my expectation for urgent care – quick service, great customer care and knowledgeable staff. My son had a fever that spiked to 104 and ended up vomitting just 45 min earlier. After being quoted a 90 …
Very reasonable on self pay. I had my insurance kicking in the next month after switching mistakenly canceled other so I had to self pay for the period for a visit.. …
These people really put love into what they do. From the very attentive front desk lady to the amazing people in the back. Daniel and Kelsey were awesome! They really listened to everything I had to say and took into consideration my knowledge with my illness.
The Drs and nurses here are amazing. I went a whole week hardly being able to breathe, constant migraines and sinus pressure. After one day of being on treatment they recommend, I can finally breathe again! The staff is so nice and very very sweet! They ACTUALLY care about you!! I will definitely be coming back for future visits.
I love going to this Urgent Care! Everyone is always so nice, they’re always on top of every situation I’ve had or a family member has had. I often would take my son here instead of his pediatrician, it was closer and every Dr. there …
I’ve gone here a couple of times to be seen for various things (Covid testing, sickness). They are super friendly and Efficient at their jobs. The front desk staff is always on top and the doctors are very helpful. I like that they are just …
I’ve been to this location a few times and every time, I was met with friendly staff. The dr was clear and thorough. All in all I was very happy and will return if needed.
Had to take my elderly mother in for treatment when she was in a scared and confused state of mind. The staff here were outstanding! Great bedside manner, sharp and competent. I’ve been to a lot of ERs, Urgent Cares and Docs in my day …
This place is always great. I have been here 3-4 times in the last couple of years and they always diagnose and treat me well. The nurse practitioner and staff are really nice.
I will highly recommend this clinic location. Joseph at the reception desk, Erica who gathered all my pertinent information, and provider Erica Young were all the most pleasant and professional folks one could wish for. …
I was especially impressed with the nurse, he went out of his way to comply with my needs, very knowledgeable, the doctor was nice and before I left expressed to me if the medication didn’t work, to let her know, she walked me to the door, overall, I recommend this place!
Very welcoming inside.
I Love the movies they play. And the staff is very friendly and respectful. I only gave them 4 stars due to so much light that comes through they don’t have blinds to block some of it. Other than that great place!
So my incredibly LOST Uber driver ended up dropping me off here VERY LATE (past my appointment time). I was so embarrassed to show up late but they were very understanding and still took me! Everyone was so nice. Got my testing, treatment and paperwork.
Visited Urgent Doc on Westheimer for the first time. Very friendly staff. Short waiting time. Got to fill out my forms out by text instead of paper. I found out that I had two fractured ribs. These folks pay attention to detail and …
We went in on Christmas Eve because the pediatrician was closed, and the pediatric urgent care wasn’t open yet. The staff was sooo very kind. We got in very quickly and the PA quickly put my fears to rest. They were able to test for flu, RSV, and Covid all in one place. We will be going back when we need it!!
Was out of town and got sick. They were very busy but checked me in, sent me back to my hotel and sent me a link to finish my paperwork. Got a text about 20 minutes before they could see me and I went back and right in. Very nice people, no 3 hour wait sitting in an uncomfortable waiting room chair, and they took good care of me!
I was feeling a little poorly and wa able to get a Covid test appointment that was only an hour away. Staff was nice and took my insurance cards.
Very friendly and I would definitely go back.
If you are going for a common cold then this place is good but anything more then something basic they can’t help you I paid 75 dollars just to be told they can’t do anything about my stomach pain and told me to go to a pcp. They basically didn’t help me at all for 75 dollars. So disappointed.
I went online and picked appointment time 10:01, filled out info, photographed license and Ins card. Got there at 9:55 and was in at almost on the dot 10:00. Very friendly and helpful at front desk. Both nurse and practitioner were …
Came here to get my throat checked. Joseph at the front desk was amazing and you could tell he truly enjoys the customer service aspect of his job. He helped me figure out what to do with insurance since I didn’t have the physical card with …
I’ve visited this location a few times now, and every time has been a wonderful experience. From check in all the way to checking out and getting any prescriptions…it’s the easiest process. The nurses and doctors are truly top notch, …
My daughter and I have been here a couple of times. They are always friendly and professional! It’s clean and convenient location! Highly recommended!
The staff were both friendly knowledgeable and quick. It was also not a bad price to pay.
Came in for rapid covid test and i had everything done within an hour, vital signs taken, seen by practitioner and got the result. Heather, the nurse practitioner even gave me a note if in case i will have to miss work if i continue to have …
I was quite anxious when I arrived at the clinic
Joseph was at the front desk and he was so patient. Joana made sure I was comfortable. The Dr arrived and boy did I get a education , great advice , made me …
The whole staff was helpful and informative. I came in not knowing why I was in so much discomfort but Erica Young assessed my symptoms and gave me the proper care and medical advice I needed so I can start healing. Thanks again!
As a first time patient, I was THOROUGHLY IMPRESSED with the check-in/check-out process! The staff is very welcoming, professional, and courteous. We will use them the next time we need an urgent visit over the weekend! Yesenia, Tiffany, and Javier were A-MAZING! 🤩 …
The staff here is exceptional. Starting with the girl at the front desk. Forgot her name but she’s amazing. Always polite and helpful even when they are swamped with patients. The nurses, PA’s and Doctors do an excellent job.
Staff is AMAZING!! They go above and beyond to have all of your needs met! In my experience at urgent cares it’s uncommon to find a staff that is so friendly, nice, patient and doesn’t make you feel rushed out of the door. Thank you …
Beware if you go at night, the heavy set staff member with a earring on her face is too lazy to call you if she thinks your insurance is out of net work. When you try to tell her that your co workers have gone there with the same insurance, …
Katie was an absolute delight! I would go again just to see her! They were so sweet, so responsive and respectful. All around a great experience! Again, if you have the pleasure of meeting Katie, you’re gonna have a good experience no matter the situation you’re in!
I’ve been in here a handful of times now when I have a migraine and can’t get into my primary care physician’s office for a visit. They get me back quick, are extremely friendly, and knowledgeable. The nurses are professional and welcoming. They deserve more than 5 stars.
If I could give this place 0 stars I would. They were helpful at first and then as my claim became more complicated and the NPC, Daniel Garcia, acted very unprofessional with me and gave the insurance false information, delayed medical …
Quick, clean, and very convenient. Friendly staff and the online check in system makes scheduling easy with minimal waiting.
Very attentive with good care. Usually see Erica though Amanda by telehealth was through and a good listener.
Dr and staff were amazing!! Kind, gentle, and just absolutely great!! Highly recommend this place
This urgent care was efficient, clean, affordable, and friendly. I do cash pay and was relieved that I didn’t receive a huge bill for the services I received. They do ask for pay upfront for the initial visit fee and then you pay for extra services at the end of your visit. I am grateful for this place and will go again if needed!
We love this place!! Friendly and easy to get in and out! We highly recommend this place and we will always return for care.
Nurse Sheila was awesome! So helpful, good conversation. Let me know all the information I needed about my visit!!! She is truly a sweet lady!!! This is my go to clinic but after meeting her today I will definitely continue coming back, especially if she is my nurse!!! Front desk lady was also really nice and helpful as well!!!
I have been coming here for at least 5 years for incidental (non-emergency) medical needs. This team is fantastic. I trust them completely and have gotten warm-hearted, honest, effective, and invested care every time. I feel safe and trust …
The staff was really great. Took care of me right away.
Doctor was very thorough, but the visit was relatively quick considering I was walk-in. Everyone was very nice and I would definitely recommend to others.
My visit was quick. Nice staff and Physician assistant Erika is awesome. Josh is very nice too, infact all of them.👏👏👏 …
The staff were so sweet and empathetic to my daughters illness. They must be tired and have seen same symptoms all day but treated her like she was the first.
Very affordable I have the urgent pass and it is a must have for me and people that don’t have insurance a small monthly fee. Facility is clean and staff is nice.
Everyone was in such a good mood which is so refreshing! Very helpful and very nice! I instantly felt comfortable, they listened to my concerns and I was taken care of efficiently.
The NP was kind but unfortunately misdiagnosed me and prescribed me a very strong dose of Augmentin. I had diarrhea at least 10 times per day while on it until I had to stop it on day 4. I did not think my stomach would survive another day …
PA Erica Augillard is the BEST hands down. She’s knowledgeable, personable, and really listens to her patients! She’s funny but serious about the care she provides! I would recommend her 1000x over!
Best Urgent care Ive been to in my life. Josh, Amanda and Sheyda took excellent care of me. I recommend them. They have EKG and Xrays there. Also, their professionalism and bedside manners are outstanding. They follow all CDC Covid protocol …
ALL the staff was just awesome!!!! Very hospitality. Will definitely check me back if need too. Xoxoxo from Lufkin
The ladies here were truly some of the nicest I have ever encountered! From the moment I walked in the door, they were so welcoming and helpful. I felt more comfortable here than any other place I have been to. I highly recommend this place!
This seems to be one of the best care clinics I have visited so far. They’re so friendly and accommodating. So calm and detailed in addressing one’s health problems and at the same time finding a solution. I do appreciate their services.
Dr. Young is great. I recommend to go see her. She will definitely take care of you.
Front desk has a smooth check-in and Erica Young, PA was so sweet and full of energy. She listened to my concerns and made me feel like she cared. I’ll be back.
NP Tann , Sheyda and Joana were very nice and professional! They took care of me in a timely manner! I will definitely visit this urgent care again!
I love this urgent doc place so clean. Friendly customer service. Very nice nurses and doctor took good care my wife. Thank you from front to back room.
My family has visited this location a few times and we have always been happy with the service and level of care. The physicians take the time to review your symptoms and offer their expertise to get you back to healthy.
Very reasonably priced. Everyone from the receptionist to the doctor are professional, kind, and knowledgeable. Have referred several friends to this Urgent Doc and all happy with their experience.
Definitely recommend this place. Ms Erica Young PA is very professional yet friendly and easy going in her approach. I was under a lot of pain and she examined me with empathy but thoroughly. Her staff is equally commendable.
Performed a last minute walk-in for a sports physical 45 mins before closing. I am please that they keep their records updated which minimizes unnecessary paperwork on repeat visits. The Physician’s Assistant tonight was awesome 👏🏾! She was personable with the patient, kind, and reassuring him for a successful semester ! Thank you ! …
Always friendly and great customer service! From start to finish check-in is simple and easy. The physicians care for the customers and are always thorough with the visits. The nurses are always great! Always very clean and organized. The …
Dr. Erica Young and her staff is amazing! It was my first time going to an urgent since moving here they made me feel comfortable! There was no wait at all I made an appointment the night before easy steps to do. I just walked it waited …