Worse possible bank president Ron Groth, utilizing strong arm tactics, and just tell LIES to loyal customers. The most horrible experience I … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 4:30PM |
| Tuesday | 8:30AM to 4:30PM |
| Wednesday | 8:30AM to 4:30PM |
| Thursday | 8:30AM to 4:30PM |
| Friday | 8:30AM to 4:30PM |
6414 FANNIN ST STE G50, Houston, TX 77030
Very Rude!!!!
Great
HORRIBLE CUSTOMER SERVICE!
Never had a problem nice ppl
I love my credit union wonderful people
Worse bank ever don’t go here
Take you business else. These are the rudest people I have ever done business with. The tellers are rude and the owners dont care. I would not suggest my dog bank here.
the worst customer service on the face of the earth. Went to wire my own money and was treated like a criminal. Never felt so humiliated. Customers, beware!
This small credit union offers Christmas Club savings accounts to help you budget for holiday spending. Open yours today.
No customer service…. They act like you are offending them when you come in the bank. The management is definitely not friendly…. Need a lot of improvement…..
This is a great credit union. Sure they’re not big and don’t offer some service other places do but they helped me with a loan when no one else would. take that for what its worth
Worst bank ever. I have never dealt with such unprofessional people in my life! They are slow, and an inconvenience. Poor poor poor service. A low down horrible credit union.
This place will freeze your account out of the blue for no reason. When you call, they’ll say the system is down. Getting your check a day early isnt worth it if your account randomly “freezes up”. Dont bank here!!!
Horrible customer service, no help at all. They’re very rude, not compassionate about they’re job. When talking to them you feel as though you’re the enemy, I wish I had looked at reviews before joining. Today will definitely be my last day banking with them.
If i can give it 0 stars i would. The man answering the phones is so rude an unprofessional, its like the 4th time ive called his been that way. Made a mistake on my account which was fixed immediately when i called to see why my card …
Applied for a loan as a Memorial Hermann Hospital employee, they checked my credit score, made it drop seven points but didn’t have the courtesy to let me know i wasn’t approved, never applying for anything again.
This bank sucks so bad!!!! Their rude & don’t help with anything. They think they know everything instead of just listening to solve your issues. Terrible customer service I regret joining!!!!! I hate this bank with a passion can’t even …
The man that works this location is very unprofessional. He talks like he knows it all but couldn’t help me solve my problem! He over talks you and has no patience to work for a bank. It’s all about money here there’re not here for a good …
Ron the so call manager is very unprofessional. You can call with a situation instead of listening he talk right over you, not trying to solve the issues. I never been dissatisfied with a credit union before. This one is the worst of the …
So i went to credit union today to withdraw money and i have a pass-code on my account because i lost my purse. So i get to the teller and i show her my work ID because that is all i had and didn’t remember the pass-code that i set so the …
Leaving no stars was not an option. I am so upset with this credit union. This was my 1st credit union, and only joined bc I was advised that my funds would be available a few days sooner. Other than that the customer service is very poor. …
They shutdown on 9/30 to open back up on the 10/4. But did they? App problems? Noone answered the phone? NOway to perform direct deposit so i suppose i am to pay my own NSF fees. Nathan needs to quit before he gets fined
This place is one of the worst banking I’ve ever experienced. There have been several bill n payment set for auto withdrawals posted late which fall on me for late fee s n overdraft cause it would say posted yet not post. Also the system …
Horrible customer service. Ali was the only good one and I haven’t seen him. They play with your money. It took 2 weeks for a check from the state to post to my account when it usually takes 24-48 hours. What made me upset is I asked to …
These tellers Yurdia and Diana are fantastic tellers and people
Keep up the work
They were helping me “update” my account. I lost 3months of interest. Whoops is all they could say. Now they’re charging my children’s minis accounts for dormant fees and statement fees. Nobody answers the phone. Horrible ethics. THIEVES
I am currently in the lobby while my husband speaks with the teller. She remembered him by name and then a 2nd teller came out to greet him. Then both tellers stood and greeted me very warmly. This definitely doesn’t feel like any bank I’ve …
At one point Bayou City was a really great credit union, not anymore. My biggest problem with them is the ATMs. There are only 2 of them. One in the UT building and one in Hermann. You can’t access either of them!!! The UT closes the atm at …
This is my 3rd time reporting fraud on my account with this bank. This bank needs to be closed down immediately!!!!!!
The cost of statement paper delivery is too high.$4.00 per month regardless of your savings and checking amount that is consistently present in the bank.
The app always has errors, the app is always down, their customer service when addressing the app is horrid. Their customer service in general is egregious. I’m so thankful my sister has the ability to invite me to Navy Federal. I have NEVER banked with a credit union nor a bank as terrible as BCFCU.
Worst bank ever! What kind of bank continuously doesn’t answer the phone? Take your funds elsewhere. One location is very inconvenient. Online services crashes very often making it hard to access account information.