Rise Association Management Group is a property management company specializing in condominiums, townhomes, business plazas, mid-rises, and high-rises.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
3200 Wilcrest Dr Ste 110, Houston, TX 77042
(Translated by Google) Nerd.
(Original)
No..no.
Quick response
Good services
Very poorly run …
1st class service!
very Accurate
pleased with quick and concise response
Chantal is the best.
Always great service!
Ok
Very nice, friendly and helpful.
As a Wyngate townhome owner, 78 Shell Port Sq., at the East Shore, I find this management group to be the worst at customer service of any that I’ve had dealings with. My account rep. was/is incompetent and unprofessional, failing to …
If you call Linda, know that you are in good hands!!!!
Love working with management at rise condominium.
Linda at the RISE office was tremendously helpful!!! Thanks again LINDA!!!
Great customer service and very efficient when transferring management services.
Linda was extremely helpful and super sweet!
This company was a bunch of lazy …….. before the virus. Now there just plain …….
Jessica did a great job of helping me.
I want to thank Linda Trimble Davidson for
providing excellent customer and
solving my problem.
really professional service, I would give a like to
Chantal Fuller, she helps me a lot. Thanks.
Ms. Fuller was very helpful with my account and auto pay set up!
Don’t trust this place to manage your HOA. You will eventually regret giving them your business.
Great company with owners who are very involved in the business to make sure all of their clients are well taken care of.
Living as far as I do from the Greater Houston area.. I sleep well knowing Rise has my property covered.
Over priced… charges late fees and interests in to of that and does not reply back when I left a voice message to the accounting department.
Called about a billing issue and spoke with Ariel Michael who was very courteous and helpful! Appreciate all the help!
I finally got my money back, thanks Courteney and the closing department for your help.
Quick and respectful service! We appreciate the RAM group for all they do for our community.
I had an excellent experience working with Ariel Michael at Rise. Keep up the good work!
Chantl helps me to go through my account and figure out what I should do. Very helpful! Thank you!
Jennifer and the crew at 3525 Sage is very professional and responsive to the needs of the tenants of 3525 Sage
Regards …
Nice people, but will take forever to get anything done.. Wish we had a more professional management group for our community.
Linda Davidson was great help today. Thanks Linda!
Jessica was very responsive and handled our issue without delay.
Worst management company ever. Stay away. Liars and incompetence. You were warned.
Ariel Michael is very helpful. She understand and try to get any situation resolve as quick as possible. Thank you for all your help. I really appreciate your help.
Just excellent. Courteney Cox helped me navigate my needs.
Very pleased!
I would like to thanks Ms. Crystal Anderson did great take care our property account management.
for residents this company does a very poor job and since covid 19 with no office staffing it has gotten worse. the residents pay for the service you
provide!!
ABSOLUTELY HORRIBLE COMPANY TO WORK WITH’ WILL NOT RESPOND TO MY FAXES THIS YEAR AND LAST. ALMOST GOT AWAY WITH TAKING MY CONDO IN AUCTION LATE LAST YEAR FOR ONE BILL IT REFUSED TO EXPLAIN. STILL DO NOT KNOW. HAD TO SPEND $5,360.20 TO …
Thank you Celeste and Chrystal for my making my difficult situation less stressful with your patience and kindness. You’re the best of the best.
Thanks again. AP
My brother and I had a question about utilities and Chantal answered it right away. Awesome customer service! Very responsive and courteous!!
Very Nice and good service from Chantal. She is wonderful, so grateful for her support every time.
Very responsive management company, Linda has been instrumental in helping us and is the best person I have ever worked with at a management company.
Rise is our condo association management company and they have been unbelievable. Thank you for the great service!
Jessica is very helpful and is always Happy To Help . Jessica answered all my concerns.She has great attitude when dealing with difficult situations .
Property: Courtland Park Condominiums
Very disappointed with this management with our concerns that was reported since 12/17/18, 1/14/19, 1/28/19 no call backs or a simple email in regards of …
Ariel was very helpful and solved the issues. Before this I had called 3 times before and talked different people and was of no help. Thanks Ariel.
Jessica was so helpful when I reached out for assistance. Friendly, professional, and she has provided great customer service. Thank you!
Ariel was an incredible helpful lady and she was a pleasure to work with. Thank you for all your help Ariel.
Nella Ivie -MST
I have some issues with recurrent violation and Ariel Michael managed to help me solved that in less than 1 hour. Kudos to Ariel for the prompt actions!
Amazing service by Chantal. Had questions related to by condo unit and she responded quickly with helpful information. Kudos Chantal.
I placed a work order request with Jessica. She handled my request timely and professionally. Thank you Jessica!
Owner of a unit in The Rise and unable to get a call or email back after months of reaching out. …
They are very helpful. Jessica O’Brien is the best at Rise. If you have a problem, she does CALL back!
Jessica was super helpful with several questions I had; she both called and emailed to reach me. Great and quick service!
Rise Management, and Ms. Jessica, have been very responsive to any of my inquiries; opening word orders were appropriate. Thank you
Power off. Since Friday .Center point came out,the issue is blown fuses main junction.They are dispatching electricitians to replace meters .need a permit to turn on the lights .Holiday Inn ….Why ?
Deissy, always provide Amazing service with a smile and she has responded quickly with helpful information to any questions I have. Thanks Deissy for putting the customer first.
Shoutout to Jessica O. for her excellent customer service and timely response. I was dreading dealing with this issue and she made it pleasant and took care of it immediately. Thank you!
Jason worked with my high rise and he made it an easy and smooth process. The communication was always there and he was very attentive! Highly recommended!
Chantal and Celeste with Rise Management are a delight to work with as a tenant and a realtor. Both are very prompt and professional!
I called RISE in regards to questions over my HOA statement and changes that I needed to make. Chantal was very helpful and timely in getting answers for me. THANKS!
We recently needed to arrange roofing repair for our Townhouse (RISE manages HOA) and Jessica Martinez at Rise showed determination in arranging a rapid response from appropriate roofing contractor and showed personal attention while professionally following up during the repair and with appropriate documentation after completion.
Terrible management. They have perfected managing by not managing. They do not want to take any responsibility for their actions. They have a revolving door with certain property managers which is a bad sign. This is the worst management group for townhomes I have ever had the displeasure of dealing with. DO NOT HIRE THEM.
There was some confusion on my account and Deissy O. got it all straightened out. She had a great helpful attitude. Went the extra mile to provide great customer service. Thanks Deissy.
The management here in courtland condominiums 6305 westward is the worst ever is lots trash everywhere the gates always broken always complains about crack windows about stupid stuff they don’t look at the stuff they need to fix. Is always …
I am a homeowner at Arabelle at the Park, a property they manage. I have been in contact with them regarding a security gate which has been completed over a year ago but yet has not been activated….I have been trying to contact them via phone and email and NO ONE HAS REPLIED BACK regarding the status….
I have been very pleased with how well Kerry Anderson and Ariel Michael are taking care of matters regarding Versante Champions. They respond promptly and do their jobs efficiently.
Unethical, dishonorable and very unprofessional people.. Contacted them numerous times in regards to water damage to my unit in the Westchase district but cannot get a manger to call back. I emailed and called over 20 times and they keep …
I would like to recognize Crystal with Rise Management. Crystal is outstanding and all always available, knowledgeable and efficient in providing us with statement of accounts and/or information to expedite our process to a successful closing. Erica at StarTex Title
Husaina Tadi is my agent here and she has been very helpful! They are a well organized and have a nice web portal that is easy to use. Overall very pleased.
This is a poor management company that frequently ignores owner’s feedbacks. Incompetent employees at this management company couldn’t even handle daily operation. All the owners who lives at our building complex has lost their home values …
Jessica has been most helpful. Every time I call she always very nice. Always very quick and helps me fix my problem I am having. Thank you Jessica for all your hard work!
Worked with Chantal today regarding an accounting issue. She was extremely polite, professional and knowledgeable of the account. Her assistance in finding a positive outcome was greatly appreciated.
Jessica helped my mother and I a great deal with our situation in our community. She’s very kind and understanding and always has a great attitude! Super impressed by Jessica and Rise!
I have been struggling to get an answer on the HOA increase since last 4 months. I have not received any notification as to why was HOA raised by 25% from last year. The front gate of the community was not working for the majority of 2018 …
If I could write a children’s book about the adventures with Chelsea at rise condominiums it would be on heck of a book between dealing with high rate homeowners or issues related to the building. She is on top of everything with this building, great working for her!!!
Rise is a professional Property Management Company. As I developed a professional relationship with them and understood their specific internal processes, I was able to work closely with them and get quick responses from them — even after-hours if needed.
What a awesome crew . Linda also handled all my issues and resolved all in a timely manner. Please to have you on board.
Thank you
This organization manages my mom’s townhome complex at Glen Shannon townhomes off of Wilcrest Dr. In Houston, TX. For whatever reason and I don’t care, they have failed to repair roofs and car ports since Hurrican Harvey or Ike. My mom’s …
RISE manages the Townhome Complex where our townhome is located. We are selling the townhome and we have required extra maintenance for our unit during the process. Ariel Michael with RISE has coordinated getting the extra work preformed …
I recently visited Rise Association and was pleasantly greeted by Anum Lalani. I explained my situation to Anum and she kindly listened and quickly addressed it to Mrs. Celeste. Waiting for Mrs. Celeste, which was on a telephone call, Anum …
Very happy with the service & communication I received from Rise management today. My previous experience with management company’s has always been very difficult. Linda made the process very smooth & convenient. Thank you Linda.
I work in a Property Management Company and deal with apartments, condos and homes and often have to call HOA’s for violations or billing. In this case I called Rise Mgmt and spoke to Arial in regards to billing issues I had from the HOA’s assessment going up. She was not only pleasant but very informative and helpful.
Amazing Home Owners Association. fast, friendly and responsive. They make everything so easy by staying up to date with technology. Jessica is amazing! Keep up the good work.
Emma, Jessica, and Anna are the biggest bunch of unprofessionals I’ve ever worked with. I’ve had to beg them for months to do their job for which they agreed and gave me the run around only to send me a fine and putting their …
Worst management company ever. Don’t do business with them. They delay posting of payments so they can charge late fees. I paid well before the due date and provided proof from my bank and they refuse to provide evidence my payments were …
Chantel Fuller gets a 5 star review from me for being so helpful. I have had a frustrating experience at times with a few of the Rise staff members managing our property and she has gone above and beyond to fix any issues. Good work Chantel and please keep it up!
Customer service is all about helping people. Chantal is someone who genuinely wants to help her customers. She takes the time to understand their needs and to give them the best options possible. …
Good Afternoon, My only review is that everytime I call and speak with Ms. Linda Davidson she’s always on top of matters. She has perfect communication with us. I truly enjoy conversating with her. She’s a A+. Ever since we’ve been doing …
I would give it 0 stars. This is not a management company at all, they don’t manage anything. Very disorganized none of our tenants are happy with them from one month to another they raised the maintenance fees by $100.00. We do not have …
Before RAM, we were dealing with a property management company that didn’t focus on our needs as a condominium community. Our board was fed up with feeling like we were taking a back seat… This company focuses on our community’s needs and …
3525 Sage built in 1985 is a hidden treasure . The old lady has gone through a lot . I have lived here 6 plus years. Jennifer our manager with Rise and her awesome Team is turning the highrise condo around .. Steve Williams with …
The Rise team was VERY responsive to all of my emails and requests. They were friendly and helpful, and made my transaction so much easier!
Rise quotes is savings when switching management companies which unfortunately has proven to be false. Candace has very poor follow up and offers zero assistance. They led us to believe we would save money and noticed they set us up with a …
Jessica O’Brien is our go to person for anything we need here at London Townhomes. Jessica is extremely professional, knowledgeable, caring and very passionate about what she does. Attitude is so important and truly one of the keys that …
Rise Association Management recently took over the management of our condominium association in Houston. We’ve had several management companies over the years which lacked in their responsiveness. Projects that had been pending for many months are now being resolved. The financial reports are timely and thorough.
Very professional and quickly responded to my concerns. Rise has been a very nice breath of fresh air compared to our past management companies. My wife and I have been very pleased with the customer service we have received from the office.
Consider another company. Initially impressed with Rise but when real problems arise and repeated request to Owner John Elmore to assist he is a ghost. Repeated complaints of Candace Brassell rude arrogant attitude he does not get …
A nagging problem has existed for months…it is not clear how this problem began, but Jessica O’Brien helped me through the situation until it was resolved. Kudos to Jessica. …
Since the switch to Rise I can finally say I’m getting my money’s worth out of my HOA fees. I’m 100% happier with this Condo Management Group than the previous group managing us. Rise is quick to respond to any inquires I’ve made and …
Chantal helped us resolve a bunch of issues with the billing, and she’s been a pleasure to work with. I would hope, though, that Rise can improve their systems so that owners of multiple units can have one account that is over all of their …
As a roofer for multi-family complexes, I work with a lot of management companies. Their job is a lot more difficult than it may seem. Rise has a great way of balancing communication and priorities with professionalism and industry …
July 22, 2021 our community held it’s annual meeting. RISE sent two representatives. Efer and “senior rep”. Emma.
1. More than 30 people showed up. We were asked to give our address and sign in. …
Candace has been our manager for our property since March. Since then we have had many Capital improvements done that we couldn’t get done with our last management group. She very responsive with our BOD and is always willing to help out.
I have no Idea who this company is or why my account was used to make the following post, changed 5 star rating to 1 since my account was hacked. ————-Jessica, was extremely helpful. She emailed me the steps to set up my auto payment and followed up with me. Great customer service!
After communicating with ms (XXXX) over e-mail and via telephone, I can only but thank her on how expeditiously and courteous manner in which she took care of my requests and concerns. It feels very reassuring that both the residents and …
Chantal Fuller was both extremely helpful and pleasant in sorting out a billing issue. She was responsive and quickly available to address a small matter that had been open for several months. I will be happy to work with her in future.
I was told by Courtney and Efer at Rice management that you can park anywhere at lynbrook manor.. well, I have been towed 2 weeks ago and then a friend of mine got towed tonight. So they are not getting the word out to people. I am out almost $500 I had to pay for my friend’s car to get out of hock.
Candace is an excellent property manager in my opinion, and was very helpful after a resident caused our last management company to drop us. I have dealt with many different HOAs and property managers, and Rise has been professional and …
I recently had an issue with some work that was done to my condo and Jessica was AMAZING at resolving my problem. She’s kind, courteous and very knowledgeable. So happy you have a great person administrating our community.
Find Another Company
I’m not sure what this company does aside from collect fees. …
Rise is one of the worst Management group I have had the unfortunate luck of being stuck with. For over a year with constant emails and phone calls to them along with the property management group who maintains the town home i live in, have …
Poorly run and disorganized HOA management company. I tried unsuccessfully to obtain an entry gate access remote control for a property in which I had recently purchased a condo…. 3 DAYS IN A ROW! I left a few messages for the manager in …
Linda Trimble-Davidson has lied to me on at least three separate occasions. Last fall she claimed to have reimbursed my checking account for money the association erroneously took out of my account. When I called two weeks later to check on …
Chantal Fuller has been an excellent Rise representative who is always responsive to my questions and provides a comprehensive explanation when needed. She is always accountable and follows-up when she says she will, doing so with a pleasant attitude. I highly recommend her for any assistance that is needed.
DO NOT SELECT THIS COMPANY TO MANAGE YOUR PROPERTY! They are focused on being BIG, not QUALITY! It appears that the only way to get them to do their job is through legal action. …
If I could give the negative stars I would. 1. They have known that I have 2 UNSAFE balconies and have not responded to this in several months 2. They charge late charges randomly 3. Never received payment booklets 4. The fact that they …
I have had a few minor issues arise lately, but what I like about RISE Management is that they handled each situation expeditiously. Especially Jessica O’Brien…She is courteous, professional and timely in resolving and updating you on issues. I appreciate her and the RISE family.
I own a condo at the Briar green and had some accounting issues. I spoke with Ms Linda Davidson and she worked with me to resolve the issue very nicely. I am very pleased with her service
This is focused on two Rise AMG employees and their actions. During the past 6 months or so. Both Lynette and Gregg who’s last names have been intentionally omitted, stepped up dramatically during an aggressive concrete repair project that …
This is the third management company I’ve had to deal with and let me say, Rise and Jessica have been the most pleasant by far. She was very patient and knew what she was talking about. She worked diligently to resolve them in a timely manner and we are very pleased with the outcome. Kudos to Jessica!
Rise recently took over the property management at my condo complex a few weeks ago and I have already noticed a positive change around the premises. The property looks better and issues seem to be resolved faster and more professionally …
Rise Management is a JOKE all they care about is making money. The home owners in are complex most of them are NOT happy with them. It takes months for things to get done in our community that should take days there is always excuses. I …
Very Nice service from Jessica Martinez! This is my first time calling Rise Association Management. They picked up line very fast and appropriately transferred me to the right person. After I spoke out my questions & concern, Jessica …
This is a review of Tomas Moreno from Kirby Lofts. I moved into Kirby Lofts about 5 years ago to help out my grandfather. It was an OK place to live then. One of the good things about it, was Tomas. Rise Management took over Kirby Lofts …
As of January 2018 Rise became Glentoca’s management company. We’ve had nothing but problems since this occurred. We are on our third property manager & she does not fulfill my expectations, such as she doesn’t walk the whole property, …
As a homeowner at the Oaks of West University, I have had very positive experiences working with the Rise Association Management Group. I have been very satisfied with the professional and courteous service that was provided to me by Ariel Michael. I appreciate the prompt and timely manner in which she handled my request for assistance.
I’ve been living here for almost four years and it’s so great to be living in a place that i have so little to worry about, and believe me i appreciate it. back in Denver, a condo like this would cost in the $1-million range, so you can’t …
update: one of light issue was reported 3mth back still yet looked at nor they have closed it with other ticket and when you ask to reopen it or if they even looked at it they dont reply back to you…. just reopen high chargeable item…. …
Within 4 years after this Rise Managment took in charge of our HOA at 4041 Law, the whole complex has run into the ground. The peeling exterior wall, the loosing staircase, the dirty pool shows little to zero work done by this management. …
John,
I wanted to send a quick note to let you now that I am extremely pleased with …
What’s funny is that you will see 20 reviews four to five months ago. I have a bunch of friends that I can ask to write reviews too. My husband and I have had extreme difficulty getting in contact with Rise management. They most …
I want to give a big shout out to our GM Ms. Jennifer Baboolal at 3525 Sage Condominium. She has been very helpful working with me on the landscaping, sprinklers, and the mowing contractor. Jennifer has done a wonderful job for this …
A HUGE shout out to Erica King! Miss. King is rather new to the property I reside at, Lovett Place. Upon our initial contact Miss. King scheduled a visit to the property to personally inspect issues residents were experiencing regarding …
RENUMBER THE DAMN PARKING SPOTS AT RIVER STONE II. PEOPLE ARE TOWING EACH OTHER LEFT AND RIGHT BECAUSE OF CONFUSING PARKING NUMBERS AND SOME PEOPLE AREN’T COOPERATING WITH YOUR NUMBERING RULES. Multiple people have had issues including …
As first time “loft style living” residents my husband and I had no idea how to navigate all the intricacies of adjusting to urban living. Matthew Maier, the property manager of our building, Kirby Lofts, made our transition from suburbia …
Terrible receptionist. Answers phone like she is sleeping. Placed on hold for a long period of time. Can’t ever speak to the property manager of Oxford Court HOA and doesn’t respond to emails. Very frustrating..
I am absolutely disgusted with the lack of humanity this association has shown. They wouldn’t even discount me a measly $5 late fee which was THEIR FAULT, even after they charged me thousands upon thousands of dollars which I paid as soon …
Worst management company ever that does not care about the homeowners. I moved in just a few months ago and have already run into several issues at the property. The dumpster was not being picked up as scheduled despite other homeowners …
I have always had great service with Rise Association Management Group and their professional and responsiveness adds good quality and excellent value to their client relationship. A special shout out to Jessica O’Brien for her zeal and initiative in addressing and supporting our issues in a timely manner until till their resolution.
This shady management company is trying to foreclose my condo based on only a few hundred dollars fines they have immorally put on me. The management kept on returning my monthly HOA check, while charging me late fees. After my bank has …
This is a review of Matthew Maier, General Manager of Kirby Lofts Condominium Association. Rise took over our Association in February 2019. We weren’t managed well by our last company, and our Board of Directors decided to switch management …
Great Company & Great People! I recently had an inquiry as a homeowner regarding a cost breakdown of what our HOA covers and was needing to get this information quickly as we are trying to sell our home. I spoke with Jessica Martinez at the …
I’ve been a resident at the 3525 Sage Condominiums for the past 2 years and we’ve had our up’s and down’s here, but ever since Jennifer has taken charge as General Manager, it has completely turned things around here! Our amenities our …
Linda Davidson is always so helpful when I call her with questions about my account. She is so pleasant and really takes the time to explain any questions I may have.
The only thing they are prompt with is collecting the HOA fee. I have three work orders submitted over the last three years that have yet to be completed. …
My wife and I have lived here at Sage 3525 for 10 years now. She is an engineer and I am a Doctor who both run several company’s and understand business. With our new manager Jennifer, it is a breath of fresh air to see someone who actually …
Rise Management provides services at my condo, and I am supremely happy with them!! Incredibly responsive, friendly, and proactive, Rise has made significant improvements to the building and environment since starting work here. I feel …
I live in a high-rise condo building that has an HOA and also an HOA Board and Rise Management has been a reliable and professional support to us for a few years now. They offer advice and support to our board on all aspects of running our …
What a waste of a Management company. They have changed out 3 of our building managers in 2 years and still what a waste they hire incompetent people. It’s been over 1 year for an issue and we are no where to resolving it as we were 1 year …
On 9/28 my kitchen ceiling fell in due to water leaking from upstairs. The on call management was able to send a plumber and said he would be back out Monday to see if the leak has stopped. The plumber never showed but the leak had stopped. …
Our mailbox has been broken since we moved in, back in August of 2020. Mail has stopped being delivered, and has been held at the post office. Months ago we were told that a work order had been submitted to be fixed. Now the post office …
I am writing this review to express our appreciation for the help we received with several matters from JENNIFER BABOOLAL. From the time that Jennifer assumed her role as manager, we have found her to be responsive to all of our needs. I …
Total lack of RESPONSE in every way. They just collect their monthly fees and hope YOU will GIVE UP trying to get a response. ABSOLUTELY go with another company!!! …
During the recent winter storm we had here in Houston, the Rise team was there to get things done pronto. It was a hard time for us all but we worked together and they supplied us with all the people and backup we needed to keep owners as comfortable as possible. It was very professional and I appreciate the team: Courtney and Erica.
I am the owner for more than 10 years at the oaks of West U. Ever since the Rice management took place for our HOA, it has been a disaster. They have lost the monthly HOA fee my bank sent out through auto draft. Without any communication, …
Matt and Courtney have been great since the day we moved in! They made sure that we understood everything that we needed to know about the building before we even signed our lease. Anytime we need help or information that we aren’t sure …
This is my first time living a condo and since RISE took over it been amazing. They installed more security measures almost immediately, they’ve kept the property beautiful and made it so my friends are jealous of where I live. Linda …
Recently a young lady from Rise asked me to rate the homeowner experience. I just want to say that ever since Rise took over management for my condominium. I have been pleased with Rise. In my opinion their response time could use …
I own a condo at Live Oak Lofts and recently had a couple of issues with my key fob and a few other minor situations …. each time I dealt with the complex’s administrator, Linda, who either promptly took all my calls or returned them …
Very professional team that cares about the needs of the residents and produces results.
The General Manager is very proactive and concerned, great people skills and …
Though my condo association chose to leave Rise Management, the transition has not been smooth. However, Linda Trimble- Davidson at Rise has been very helpful and professional. The new Comsny, Houston HOA, sent me a nasty-gram, charging me …
I wish I could give less than one star. Put in a work order in October and now in December no work has been done. You call and email and all they say is the the work order has been submitted to a vendor. The vendor never shows up, no follow …
Please don’t buy or rent any property managed by this group. They don’t care about time sensitive issues and never return calls. I’m figure out how to open a discrimination and embezzlement investigation on this company. Keep all emails and …
Absolutely the worst Property Management company I have ever dealt with. Impossible to get anything fixed. Beyond disgusted!!!
I have never had the best experience in the past with Rise but today Linda Davidson went above and beyond. I called Rise again because I had been on hold with them for 30 min and then when I finally spoke to someone they sent me to a …
As a Real Estate agent I’ve had to engage with a number of management companies over my 4 years in the business. I’m happy to write this review and tell any readers that whether the subject property was ‘Cambridge Glenn Condominiums’ in the …
I have spoken with a woman at Rise management a few times about a serious issue with pests occurring in our building, and she has always been short and rude on the phone. She cuts me off when I speak, and offers no empathy for the fact that …
I have a few condos managed by Rise and had some billing issues. I found Linda to be extremely helpful to resolve. Many thanks
After 4 months with 115 emails, 5 phone calls about this one bill payment of HOA fee, RISE AMG still cannot get it right. …
Rise took over our condo management just a month ago and I’m already really impressed with their customer service. I’ve had more than average questions this month and they are on the ball with fast responses and quick answers. Very impressive.
Matt has made huge improvements in the building. Rise has also insured our mechanicals are in proper working order, inspected, and maintained. They caught a water pump going out before it was too late. We also had a fire nextdoor that they handled perfectly.
I owed my HOA money just paid them back because I was behind from the pandemic place me with an attorney again didn’t want to work with me sent me one letter and when I went to the HOA meeting I even made comment that I was going to get …
My account got a bit messed up. I spoke with Linda Davidson in the office. She was very kind and took care of everything and made it easy. Thank you for the effort!
Matt Maier is the reason we like Rise Management. But he is taken – Mosaic has him and wants to keep him. He makes everything work as smoothly as possible and can multi-task like nobody. Friendly and professional – always.
This post is specifically about Mrs. Samantha Traweek, who is our Association Manager at Lovett Place. Mrs. Traweek has been such a pleasure to work with. Her skills are outstanding! Samantha is extremely polite, well informed, and …
This is literally the worst company ever. They will take your money and refuse to do anything to earn it. Not only will they not perform the services that they are legally obligated to handle, but they will waste years of your life arguing …
Worked with this fine people for some time, enough to know what they were made of, and could not express my gratitude and the amazing time that I had ,while interacting with then, all the way to the owner!! He is an ay person, down to earth …
They charge an arm and a leg to do the bare minimum. They tack on charges for services that should be included in the fees they already take from tenants monthly. I suppose we are paying for them to breathe and exist? God forbid they actually maintain properties–that’ll cost you another $20,000+.
RISE is completely incompetent. The HOA at the townhome I own decided to switch from KRJ (which was terrible) to RISE this year. It’s been awful for me. …
I wish I could give 0 stars. We are currently on day 4 with no hot water. A crew turned it off the Friday before the holidays with no communication to anyone about this matter, which they are responsible for. Their phone lines are also not …
Rise Association Management Group provides property management for my condo in Houston, Tx. Recently I had a billing question that required some assistance. I reached out to Rise Customer Service and was pleasantly greeted by Linda …