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Read More| Friday | 9:30AM to 6PM |
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 9:30AM to 5PM |
| Tuesday | 9:30AM to 5PM |
| Wednesday | 9:30AM to 5PM |
| Thursday | 9:30AM to 5PM |
1918 W Chapman Ave Ste 100, Orange, CA 92868
People who work there are rude
Bank elsewhere. Online services are a joke and plagued with difficulty.
Great customer service and always helpful
The girls that work there are so rude especially Corinna. She is the worst.
Been on hold for about 40 mins on the phone just so I can ask one simple question…woow now I see why I all the bad comments
These people need to be fired, they create obstacles around every aspect of banking. Inconveniencing customers seems to be their top priority!
They are terrible to try to get hold of. The staff instantly says, “Can I put you on hold” and then they put you on hold. And, they never come back. They are the worst for service…service, give me a break, they don’t know what service is.
Been with this Bank for awhile never had any problems with them. Always courteous and helpful.
My family and I have been with this bank for 20+ years excellent service , tellers have great customer service and they helped me recover my money quick when I had fraudulent activity on my card. Totally trustworthy bank
Great credit union for its members. Very nice location with plenty of parking
Worst customer service I ever had. Me and a few friends closed accounts due to horrible staff working phones. Attitudes are horrible and also have no idea how to resolve basic problems.
I’ve been with this bank since my high school days and never have had any issue or delay. Always very friendly and helpful
I love working with unions but the ladies that work there have atrocious customer service. Honestly they are very unpleasant and so rude. Im not someone to take my time to write a bad review unless they truly deserve it and honestly this union is suffering because of these ladies. PLEASE HIRE NEW STAFF!
I had and my vacation pay check and I was told that I could go into the bank and just sign a paper and cash it. So I drove all the way there from Highland California sign paperwork unbeknownst to me that I opened an account. I didn’t know I …
These women hate there job. Unpleasant,unfriendly,impatient,Rude, just terrible customer service. I called on a Saturday at 12:45pm and they put me on hold, then they hung up on me.I called back at 12:50pm and the automated service stated that there closed when online it says they close at 1pm. DO NOT DO BUSINESS HERE. JUST TRASH!!!!
Apparently my vacation pay was lost in the mail. I have friends at work that this has happened to also. I don’t know why my union has started doing business with this bank . I had to drive all the way to Orange to get my money. They made me …
Horrible. Worst financial institution i have ever been with. Constantly withholding my funds. No after hours service!!! They currently have blocked my account from use at ALL ATM machines and my check deposited yesterday. Have no gas to get …
Christine is Amazing!! Never have a problem.
I have bank there over 30 years and never had a problem. I’m always in and out within 5 minutes. No matter which teller I get, they all have gave me excellent and fast service. I cant think of and Bank or CU that compare with there …
Legitimately curious if the women answering the phones and working at the front are trained to be as rude and condescending as possible or if it’s a natural trait they’ve all been born with… dread having to call or go into this location to access MY OWN money. Awful and unnecessary poor customer service.