A standard of excellence in personalized care enables us to provide the quality treatment and services that our patients deserve. Our entire team is … See more
Nearly impossible to get through to anyone on the phone. Phones are off during office hours. Messages not returned. Doctor can be insulting to patients
Went To The Doctor Today And That Lady At That Front Desk Was So Nasty To . They Cancel My Appointment Twices And Today I Went Thinking My Appointment Was At 3:15 Today I Treat Me So Bad
This place is a well oiled machine. No BS. The PA diagnosed me immediately in the first visit, sent for tests to confirm, she was right with all of them. Now everything is back to normal.
The Dr I had was amazing and left the office .. the current dr is nice but when I call either the person that answers has a attitude is rude or hangs up… They don’t realize us patients provide them a job .. they should be nicer
I’ve been seeing Elaine now for a few years and I have to say I am so happy with the care these folks provide. Very empathetic and professional! The hours are a little short for my tastes but that’s small peanuts.
Well I have been a patient of Dr. Wacker’s for almost 10 years. I had missed one appointment which I rescheduled and I never received the new paperwork for my New appointment so I was a no show and now I was told that I was released from …
If I could give zero stars I would! The receptionist was absolutely horrible and should be re-evaluated and should re-consider being in customer service. She was not only RUDE to my mother, she laughed and made fun of a gentleman who came …
Interaction with their front office was not only unpleasant, but downright unprofessional. Even though people may literally need their services, it does not give them the right to treat patients, or even prospective patients poorly. …
Elaine is a gem. But I am done with dealing with the office staff. They obviously have more patients than they can handle & could care less if my throat is closing in & expect me to wait another5 months now with this 2nd cancellation on …
Front office was very rude and not pleasant to speak to at all. I called to see if they were rescheduling appts that they canceled in late March. She was rude and sarcastic like i was bothering her. I tried to ask about different dates and …
I tried to setup an appointment multiple times. I left multiple voicemails, and I had called during office hours and left a voicemail. Never heard a single thing back from them.
I Loved Elaine but the New front window help~ Colleen is down right Rude and shouldn’t be in an office setting working with people!! She isn’t cut out for handling people especially with manors and kindness, because she’s just downright …
Like others have noted, people at this practice – from the office staff to the doctors – are often short, rude, and dismissive. I’ve been seeing different providers here for over 10 years and due to the severity of my issue and the stress …
Absolutely terrible place to deal with. The staff is rude and condescending. It was so bad that I never even went to my first appointment cause of the treatment I received over the phone simply trying to schedule the appointment. Colleen is just a hideous person and the professionalism is not existent. DO NOT GO HERE!!!
I have been experiencing stomach pains and more, was in the ER, etc. Tried to schedule a test so I could get some answers and had to wait almost a week for that. It’s been a week since I was told I have an infection and an antibiotic would …
Nearly impossible to get through to anyone on the phone. Phones are off during office hours. Messages not returned. Doctor can be insulting to patients
Very nice staff and Dr
Never have to wait and Elaine is so informative and caring
Called 4x to schedule an appointment for the first time and no answer.
Went To The Doctor Today And That Lady At That Front Desk Was So Nasty To . They Cancel My Appointment Twices And Today I Went Thinking My Appointment Was At 3:15 Today I Treat Me So Bad
Always kind and caring. Very thorough with symptoms I express. Easy to use patient portal with quick response
This place is a well oiled machine. No BS. The PA diagnosed me immediately in the first visit, sent for tests to confirm, she was right with all of them. Now everything is back to normal.
WORST experience EVER. Both office staff and Albert Diaz were EXTREMELY RUDE AND UNPROFESSIONAL. NEVER HAD SUCH A BAD EXPERIENCE
Everyone I encountered was lovely, from the front desk to the nurses and doctors. They made a stressful situation much easier to manage!
“Hi, I need to schedule a colonoscopy, ordered by my primary-care doctor.”
“I see that last time, you were Dr. Wacker’s patient.”
“Yes.” …
The Dr I had was amazing and left the office .. the current dr is nice but when I call either the person that answers has a attitude is rude or hangs up… They don’t realize us patients provide them a job .. they should be nicer
I’ve been seeing Elaine now for a few years and I have to say I am so happy with the care these folks provide. Very empathetic and professional! The hours are a little short for my tastes but that’s small peanuts.
Well I have been a patient of Dr. Wacker’s for almost 10 years. I had missed one appointment which I rescheduled and I never received the new paperwork for my New appointment so I was a no show and now I was told that I was released from …
If I could give zero stars I would! The receptionist was absolutely horrible and should be re-evaluated and should re-consider being in customer service. She was not only RUDE to my mother, she laughed and made fun of a gentleman who came …
Interaction with their front office was not only unpleasant, but downright unprofessional. Even though people may literally need their services, it does not give them the right to treat patients, or even prospective patients poorly. …
Elaine is a gem. But I am done with dealing with the office staff. They obviously have more patients than they can handle & could care less if my throat is closing in & expect me to wait another5 months now with this 2nd cancellation on …
Front office was very rude and not pleasant to speak to at all. I called to see if they were rescheduling appts that they canceled in late March. She was rude and sarcastic like i was bothering her. I tried to ask about different dates and …
I tried to setup an appointment multiple times. I left multiple voicemails, and I had called during office hours and left a voicemail. Never heard a single thing back from them.
Love love love my gastro team here! Very professional. Been with this medical team for over 10 years. Thank you for helping find the answers.
I Loved Elaine but the New front window help~ Colleen is down right Rude and shouldn’t be in an office setting working with people!! She isn’t cut out for handling people especially with manors and kindness, because she’s just downright …
Like others have noted, people at this practice – from the office staff to the doctors – are often short, rude, and dismissive. I’ve been seeing different providers here for over 10 years and due to the severity of my issue and the stress …
Absolutely terrible place to deal with. The staff is rude and condescending. It was so bad that I never even went to my first appointment cause of the treatment I received over the phone simply trying to schedule the appointment. Colleen is just a hideous person and the professionalism is not existent. DO NOT GO HERE!!!
I have been experiencing stomach pains and more, was in the ER, etc. Tried to schedule a test so I could get some answers and had to wait almost a week for that. It’s been a week since I was told I have an infection and an antibiotic would …