Patriot Federal Credit Union

Patriot Federal Credit Union

Patriot Federal Credit Union is a full service credit union, serving its members with world class service. Established in 1965, Patriot Federal Credit Union is a not-for-profit financial cooperative, democratically owned and run by its members. You are eligible to join if you live, work, worship, or attend school in: Franklin County, PA Fulton County, PA Washington County, MD or the borough of Shippensburg, PA. There are five branch office locations. Serving more than 41,000 members.

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Patriot Federal Credit Union Reviews ( 38 )

  1. Terrible customer service, Jennifer gives information with out even knowing the correct answer and was wrong and when asked why she would tell me if she wasn’t sure she did not have a reason.

  2. We have been a customer for 30 years . We have always had very good customer service. Stopped in today because of a fraud issue and again they took care of our problem as always. Thanks for your help !

  3. I’m calling to just make a carpayment. I was on hold for 5mins. When I have called before I got right in with someone. It only took 3mins or less before. This is bad for business. Either your skipped or they just don’t want to pick up the …

  4. Whoever is the manager of the call center I believe Dobie is her name is terribly patronizing and awful to work with it almost sounds like she’s gleeful when you’re trying to get resolution with a problem, even though there’s “nothing” she can do. Once my car loan is paid I’m kicking patriot to the curb

  5. Don’t care for the way their banking is they need to get with the times can’t link an external account and they seem to wanna use checks to pay instead of making a simple payment over the phone gonna transfer the loan to my regular bank so I don’t have to deal with the way they run

  6. Patriot is about the most unaccommodating credit union I have ever dealt with. I don’t recommend using their services for anything. Very dissatisfied with the customer service.

  7. We rate the Paytriot Federal Credit Union a 101%. I have been with the PFCU for 40+ years and have only had EXCELLENT service. Now my kids are with them. We have nothing but good to say. Keep up the good work.

  8. I will be looking for a new bank. No one bothered to tell me if I didn’t pay off my loan that I would be hit with a fee. Really don’t communicate with the people that have money in your bank to keep you all in business. All the girl would …

  9. Worst bank around. DONT invest your time with this low end bank. As for their services and customer service, they are good. As a bank and union, TERRIBLE. Anything but this bank in chambersburg!

  10. Horrible credit union! Paid my car off 4/17 and still haven’t seen the lein release. its 6/7 now. zero reason for it to take nearly two months! Also the first three times i tried to call about it i never got thru to a person and was just on hold forever

  11. There never seems to be adequate tellers available on busy days and the process appears to be cumbersome. Also, one would think that since you’ve had an account there for over 30 years it would be possible to have a check made out to a …

  12. You cannot make payments over phone they send bills out so you get them 3 days before due date so they can charge a late fee and I who pay all the bills cannot pay my husband’s credit card when he called them and gave them permission. I will never deal with Patriot Federal Credit Union again.

  13. Worst bank I have ever dealt with! My wife and I bought a new truck and the dealership got us financed through them. Come to find out that the only way I can make my payment is either by phone which there is a $10 convenience fee which is …

  14. Patriot federal credit union customer service center is HORRIBLE. My loan payment was 1 day past due and they cut my access to my checking account! I made a payment arrangement with them last week and was never told this would happen. I’m …

  15. Very very disappointed! So I had a 18 percent car loan from Patriot 7 years ago and paid it on time. I also do all my deposit with them from payroll and my annuities checks. I have been looking into purchasing a vehicle and have improved my …

  16. I waited 30 minutes to sit with a young lady to open account only to find out that I can’t open an account without them running a hard credit inquiry to establish my “social security number” when I requested to bring in my social security …

  17. Been banking with them for well over 10 years now without any problems. Employees are always pleasant and professional, They have 2 ATM’s that are very up to date and convenient and they’re great about replacing bank cards if you lose them.

  18. Never have I heard of a bank that you can’t pay loan ahead!
    I’m old fashion and paid ahead my whole life BUT not with this ridiculous bank.
    SO I’m aloud to pay one month but if received before 15th it goes to principal. …

  19. Not a bad bank. Wife has had them for omg 20 years. But thing I hate is if I need change for a 50 or 100 I can’t get change there unless I have an account. Seriously your a federally insured bank and you can’t give me change.. Um ok.. …

  20. Watch out about the checks you send out. I sent off a check almost a month ago. The business I sent the check too said they received the check. But some some reason,it always seems to come through only when my checking account is low with …

  21. Loan experience was fine but when I over paid the final payment they created a bank account and put my funds in it and provided no way of accessing it.. They then started charging me a $7 per month dormant account fee so to basically steal …

  22. Absolute worst bank I’ve ever dealt with. After paying car payment on mobile app for over 5 years, they arbitrarily reduced the amount available to $225 so cannot transfer money to car payment with no noification of change. Called customer …

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