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11902 23rd Ave, College Point, NY 11356
(Translated by Google) Pretty
(Original)
Bonito
(Translated by Google) Their maintenance staff are very professional and conscientious. I like them. I give them full marks. They are also very efficient. …
I had to replace my leaking oil tank in my basement. The office staff, (especially Donna), was very patient and understood my concerns. The process to remove my old tank in sections and to put the new one in took two days. There was some …
Great Service.
Serviceman are great
Great service and great people
Check your bill. They overcharge.
responsive and friendly
Good service
Very overpriced with no explanation
Good full service and oil delivery company
Great service and great response time
Very good and fast service.
Excellent technician, kind and clean.
Great , fast and professional service.
Best dentist I ever had.
always on time
delivery is prompt and regular when i called for service it cameqick;y.
Automatic deliveries and always notify me before
The oil delivery driver’s are the best, mostly Paul
Very responsive and knowledgeable company.
Great service! Have them for more than 35 years.
Great Service. Very knowledgeable. Would recommend.
Technical is courteous and professional.
Driver currently speeding down residential 42nd st in sunnyside. Hire responsible drivers, please.
I have a problem and they come. What more can I ask?
Unprofessional and very high rates. Do not use. There are many others in the area that provide better, quality service.
Terribly rude men. My experience was very bad I would suggest finding a plumber elsewhere.
Hard working blue collar good people here, they are always helpful and great at what they do
Very unprofessional and unfriendly people
Great service. We been a customer for over 30 years.
Very quick response deliveries are always on time great customer service.
Terrible company and customer service
A reliable oil fuel supplier company. The best in the area.
Neil Anthony was very good very thorough
The best – quick response; effective and efficient friendly techs!
Knowledgeable, friendly staff!
Great company. Great service.
We had no hot water this morning. The service guy (Steve) was at the house within an hour. Got everything fixed.
The service guys are always understanding, experienced, and professional. Top notch company.
Prompt service. Knowledgeable, friendly workers. Have used them for many years.
Always prompt + courtesy attention within 2-3 hours of a call
Unprofessional people, do not know how to speak
This company is very reliable,the staff is very courteous and understanding.Love it!A+
H Ulysse
ZeRo , Zero Zero Zero Zero Starts.
Unprofessional and very very very high rates, pls Do not use…There are many others in the area that provide better and quality service!!!
Always courteous, professional, friendly, competent and on time. What more could you ask for?
Both the Office and Service Department we’re pleasant and accommodating in getting the problem fixed.
I appreciate your help.
Thank you
Great old school family run business. They use barges for delivery which saves you money. Excellent service department.
Been using these guys for a couple of decades. They’re always very helpful and if there is an emergency, even in the middle of the night, the phone is answered by a real person, and the service person is there very quickly.
Does not take accountability for the mistakes that their employees make. Terrible customer service… if you have a valid issue you are valued in no way.
Skaggs Walsh is an excellent company. They are reliable and efficient.
Worst service ever a bunch of incompetent employees dont know how to run a business. Dont have an emergency you will wait forever No communication between dispatch and drivers no clue on arrivals waited all day from 6Am till night time. Oh …
Many, many thanks for your wonderful service 🙂
I rely on Skaggs for all my home needs
Oil delivery
Burner care …
Great company. Helpful friendly and responsive staff. Highly recommend.
Skaggs-Walsh has been our heating oil provider for years, and they keep our boiler running no matter what time something goes wrong!
They always come when promised and do the job required. Very knowledgeable always polite and clean up like they weren’t there.
Great service. Fair prices and immediate service.
Sale reps are very friendly.
Great service. Always pleasant to speak with on the phone. Mechanics arrive on time and are neat and friendly.
Great service at a good price. Love them there service is outstanding
I had them at my location and it have been a pleasure. Very responsible and professional. Maria at reception is so helpful and Louis is great. I’m having them back for another crevice again.
Loyal Customer for over 20 years, no complaints here. Constant and reliable refueling with good customer service and support.
The worst company ever.They said our vent alarm was broke never had a problem with the other oil company…and came to the house 3 time to fix it… never fixed. They dropped 1 gallon of oil ..who does this.they have the nerve to blame us the customer for….STAY AWAY..there are a lot of different oil companies ..use them instead..
Terrific service when needed. Office staff is always courteous. Long time customer.
Check the meters on their trucks. I was told they delivered a full tank checked tank they delivered only half. They probably did this the past 10 years to me. Shady people. Gas is 15% the price worth the switch from oil !!!
BEEN A CUSTOMER FOR MANY YEARS AND ARE ON THEIR PAYMENT PLAN. NO COMPLAINTS, THEY SERVICE MY HEATING UNIT EACH YEAR AND DELIVER OIL AS I NEED IT. AND, I GET A TAX CREDIT ON MY NYS TAX RETURN EVERY YEAR! GREAT SERVICE!
The boiler technician was timely and very good at explaining the functions of my boiler. He taught me how to change the heat level of my water!!
I had to call the SKAGGS office paying this most recent bill. Without getting into details the service was perfect, warm and friendly. It is the reason I like doing business with SKAGGS.
A customer for over twenty years. The interaction with the staff always working to achieve their customer’s satisfaction …
Got to admit when I saw some 1 star reviews I knew they came from other oil companies. Fake news,fake reviews. Want to bet $1000 I can connect any one of those names to another fuel distrib employee? You,d lose. Bottom line is they sell …
Do not use them. They lock you into a high rate and you are stuck paying as much as $1 more per gallon… so that’s 400-500$ more per delivery if you have a 550 tank. Outrageous!! I would give them 0 star if possible but i guess the 1 star …
Fast response to my emergency. Friendly staff answers the phone and put me at ease. Repair technician was knowledgeable and pleasant.
I’ve been using them for several years. They are reliable and courteous and come out quickly for service calls.
Had a no heat condition.notified Skaggs Wash
They sent tech who called me
prior to coming over …
They are currently bleeding my mom dry. My mom is a retired Nurse on a fixed income. …
Great customer service and price (thru HEATUSA), never had an issue. Website useful to see past usage, online bill pay and to schedule yealy tune up. Maintence techs know what they are doing, explaining how your system is performing.
Never been disappointed by company. I call and the staff is very nice and happy to accomodate me. Happy to have them as my oil company.
Great service and fair pricing. So far very happy with the choice to use Skaggs. They have been great with service when needed. Customer service people in the office have been very nice and accommodating.
Skaggs and Walsh are the best! The women in the office are a pleasure to deal with. Their service is the best! They come right away if you have any problems! Highly recommend! *****
I highly recommend Skaggs-Walsh. They are understanding of your financial situation by offering budget payments, and they are very reliable with service.
The company has done a amazing job called them for a leak in the boiler was there same day about a hour later to let me know where it was coming from and what parts need to be replace had parts replaced yesterday morning early morning quick and fast thank you again
Skaggs Walsh is great. They come quickly and always have the best guys. Clean efficient and friendly.
The customer service is great. Maria is super nice and helpful. Ziggy is super knowledgeable and we know we are in great hands when he comes to work on our boiler. We definitely recommend them.
I have not used their company but my complaint is about one of their drivers driving wrong way recklessly at a high speed after hitting my neighbor’s tree on Green street, Valleystream on Nov 15, 2019 around 3:20 P.m. while kids are …
Always professional, any problems always fixed right way first time. On call 24 hrs a day.
Several years ago we were referred to Skaggs-Walsh for a new boiler. I’m glad to say that this has worked out well. Their oil deliveries are consistent and their service calls are always responsive.
The repair was immediately after the bad storm and flood. My basement was flooded from the storm and the boiler might have been damaged. Skaggs-Walsh can early the next morning, changed some electronics and returned the boiler back to working. Nothing but high praise!
Skaggs Walsh is exceptional in every way. Superb service. Kind staff and experts. Reasonable rates.
We’ve used Skaggs service for over twenty years and have always found them very responsive. Just that says it all!
Whenever I have a serious issue (like no heat during winter) someone would come the same day and stayed until the problem is fixed. In fact, not just fixing the problem but making sure the boiler is also running smoothly. Repair folks also ensure they don’t leave a mess and always cleaned up (or use preventative measures)
At closing on a house and got hit with an absurd bill from Skagg Walsh for about $1.00 more per gallon than other companies. They filled up the tank prior to my closing so I had no choice but to pay a bill of almost $900… yes they filled …
I love this! awesome service! i got help from a very kind man and he fixed my issue very easily! he should get a raise since i had dealt with very bad service before from this company i think his name was laurence or something but he was great!
Over this past Thanksgiving weekend, I had a problem with my oil burner and the oil company that I have been doing business with for the past 5 years was not very responsive to my dilemma. My neighbor suggested that I call Skaggs-Walsh, …
Just moved and was researching boiler service contracts/heating oil suppliers in the area. I am glad I stumbled upon Skaggs Walsh. John S. was extremely thorough and very easy going. He came and performed a complimentary efficiency test …
I am pleased with the service I have received from Skaggs-Walsh. They have provided excellent service – reliable, timely, competent.
The service technicians are professional and knowledgeable. The office staff is friendly and professional. A very good oil company!
Prompt reliable service. Courteous staff.
Emergencies are handled quickly and satisfactorily.
Skaggs Walsh is overpriced they charge almost a dollar more for oil. Through the pandemic I lost income and kept them informed of my situation also made small payments, They added high finance charges to my acount in the middle of a …
Had a problem with my boiler and the tech came by and got me up and running within a few minutes. He did an excellent job. I am a very happy customer. 😊 …
I have been a customer for Long time. Recently I have them installed a new boiler. From the installation to follow up , everything was highly professional. I was having some problem with my thermostat, skaggs even give me a new one with out any charge.
I was a SuperFuel customer for many years. Admittedly a bit nervous when they were taken over, but the employees stayed, the service is still great. I called off season, to get some payment history for tax purposes, and Donna was …
As a relatively new customer and first time owning a home with oil Skaggs Walsh has been amazing to deal with. The customer service reps and on-site service people are extremely helpful and friendly. I would highly recommend Skaggs Walsh.
It’s a good company with good customer service.It’ can be the best if they generate the bill at the Oil Delivery time and place and give the customer 30 day time period to pay full bill.
Enrolled with Skaggs-Walsh through the HEAT USA buying program. Our old boiler finally died so we had them install a new one and oh what a surprise. They installed it very quickly an it has been working for months without a problem. The has has never been so work and the furnace much quieter.
I became the main customer through the passing of my parents. When I called to change the account over to my name the lady who answered was very helpful, respectful and professional. They deliver on time and with no horror stories that you here about other companies. I am very satisfied with this company.
I have purchased their annual furnace protection plan for the last three years and I am assuming it provides free service when oil furnace breaks down. I have never made a single call ever since I bought the plan. Last month the furnace …
We have been customers of first, Victory Brothers, and now Skaggs-Walsh, since 1992. We appreciate the continuity. The quality of service is outstanding, and the staff is very professional, friendly, and know exactly what they’re doing. …
We just started this year with Skaggs-Walsh, and when we were away our hot water heater sprung a slow leak , as soon as we got home, we called them, and Steve R.( the service man) was there within the hour- they arranged for a new tank that …
I’ve had service and oil delivery from Skaggs-Walsh for a number of years now and they are hands down the best oil company that I’ve encountered.
They are methodical and organized in their approach to maintenance and deliveries. I highly recommend them.
Skaggs is our oil and furnace maintenance provider, this year turning our heat on was chalanging to say the least. In our new buisness location we moved into we found out the previous tenant was using the oil tank to dump used oil. Needless …
I’ve been a customer of Skaggs for many years – first at our house in Queens 2003-2013 and then we continued to use them when we moved to Long Island and I have to say they are incredibly reliable and provide great service. I pay extra for …
Been using Skaggs Walsh for many years, their staff is very friendly and courteous, their techs are knowledgeable, prompt, clean and punctual. Very good company.
Great honest service. The guy who came to our house was so nice and communicative. Fixed my water radiator system in a half hour. Seemed very knowledgeable and came prepared. Will definitely use him in the future.
Enrolled with Skaggs through the HEAT USA buying program. We just bought a new house and ran out of fuel. Skaggs showed up the next day and filled the tank- all in the dead of winter and for a new customer! Customer service was attentive …
I am very disappointed in Skaggs-Walsh. I have been their customer ever since they bough Atlas (going on 10 years) and had several issues of boiler malfunctions, and they claimed they were triggered by debris or water from my underground …
Recently our boiler went. We had been loyal customers to another company for a long time, the quote they gave us really proved they did not value us. They later called to ask what could they HAVE done to keep us. How about treating us right …
Skaggs Walsh is always there when I need them, day and night, without fail. Phone conversations are always pleasant, and servicemen are always knowledgeable and patient with me. Awesome company!
Very pleased with the young man who worked so hard in this terrible heat to make sure our heating system was ready for winter.
Over 10 years with Skaggs Walsh. Wouldn’t go anywhere else with type of service they provide. Have rental property with many unexpected events and could always count on them to provide expedited service and all questions and concerns answered in full detail. Many thanks to Donna for the patience she has always provided!
Great company. Friendly knowledgeable staff. Service calls are responded to in a timely manner. Technicians are courteous, knowledgeable and observe covid safety precautions.
Satisfied Bayside customer
Had a boiler installed by Skaggs-Walsh recently. The lead on the job, Neal B was exceptional. The team was efficient and Neal made sure my home was looked after properly. They cleaned any mess after the installation and all was handled in a …
Had a boiler malfunction and a salesman had to come to my house to sell me a new boiler. We signed on a deal, but then I changed my mind after. The salesman called me back pretty much just to yell at me when I am the customer here. I …
Been a customer for two years with them. First year I didn’t know any better and allowed them to pour in oil every time they called. They collected thousands of dollars that fall/winter from me. Then I got split units this year and use them …
Great company that offers many home heating and cooling services. The employees are great too. It’s always a pleasure dealing with them.
Everyone has always been very responsive. Have been with Skaggs-Walsh for several years after having tried other companies. Will definitely stick with them.
Very responsive always come within hours and fix any issue quickly and efficiently. These guys have been keeping my old boiler alive for years. Very satisfied and highly recommend!!
I have been with Skaggs-Walsh for more than 25 years.
Good service on time oil delivery. Great oil company.
Please never get any oil heating service from this company, they provide horrible service, they steal people’s money.
I have used this company for many years. They replaced my oil burner a number of years ago and it has worked well. Whenever there are any issues they respond quickly no matter when i call, or the weather. They send a technician to …
I highly recommend Skaggs-Walsh. It is great to know that if I have any issue with my heating system or oil delivery, Skaggs-Walsh will be very responsive and solve the problem. Great customer service!
I have been using SW for a number of years and I am satisfied with oil delivery and service. I have no complaints.
The customer service is 2nd to none. You ALWAYS speak to a friendly patient person. Not an automated system. Every service specialist has be friendly and kind and explained what they were doing and answered all of my questions. Very happy I got the annual service contract.
I have been a customer since Atlas merged with them. Atlas was the best. Skaggs and Walsh
service is alright; very overpriced with no explanation. Costantly increasing.. They are not interested in good customer service. They do just enough to pacify.
We’ve done business with Skaggs-Walsh for quite a few years now. The customer service is always friendly, the service people always get here within a reasonable amount of time, even sometimes in the middle of the night, and basic parts are always on the truck for a quick repair when needed.
Professional and courteous office staff, they had the tech at my home within an hour. The tech quickly diagnosed the problem and had all the parts necessary for the repair on hand. Thank you for a job well done.
My furnace came on intermittently, but then it shut off. They made 3 separate visits with 3 separate techs to try to resolve the issue. The 3rd tech found out that the controller on my furnace needed replacement. I appreciated the fact …
we have had skaggs=walsh (Rayo) taking care of our heating needs for more than 45 years. We have found them to be very dependable both for oil delivery and servicing our heating system.
Victory Skaggs staff are very good problem-solvers! They fixed errors made on AC and gas boiler that were installed by people that did not do the job well from the get-go. These faulty installs caused us issues for years! Ralph and his …
I ran out of oil and have a two year old daughter. I called Skaggs and mentioned that someone that lived here/at my address before had a contract and I wanted a new the contract. …
I am a new customer of Skaggs-Walsh, and couldn’t be happier. I had some questions and concerns. I spoke to Donna in the office and she resolved them all. I had a boiler problem, and the mechanic that came out couldn’t have been more capable or professional. I would definitely recommend Skaggs-walsh
I have been a customer of Skaggs Walsh since they took over Rayo and I have been very satisfied with their service. Any time I needed help, they were very prompt.
Have been using them for almost 2yrs for oil deliver and service at my Mt Vernon multi family. They are responsive, punctual and are always able to fix my issue in a timely manner . I highly recommend them.
Been using Skagg-Walsh as my home oil supplier for approximately 20 years. No complaints at all.
I also have joined their plumbing service for which has been a blessing.
We have been using Skaggs-Walsh since 1996 and every service call and every delivery has been a positive experience, neat, clean, courteous staff, if you are looking for a home heating oil service company look no further Skaggs-Walsh is the right choice.
Where do I begin. I will keep this real short by saying we ran out of oil at least 5 times this winter and this is someone who has automatic delivery. Last year at least 2 times and the year before that at least 2 times possibly 3. I am …
A few months ago my review for Skaggs Walsh would have been 5 stars for their oil service. They are quick and efficient if you have a service membership with them. I’ve been using their services for 2 years and I do not have one complaint …
This company is not at all professional, my experience with them was very bad, the quality and service offered is not at all adequate with unqualified staff, I will not recommend this service to anyone.
Great service, timely and professional. They keep my oil burner in tip top shape and their delivery of oil is timely.
Customer service is good. Everyone is polite and helpful. Yeah, you have to wait sometimes, but that’s the nature of the service – it depends on how many people need assistance at any given time.
Skaggs-Walsh has been our oil provider for 20 years. Deliveries arrive automatically, always with a goal to fill us up when we are at 45-50% of tank capacity and to top us off before the summer begins. They service our boiler annually and …
Excellent service. Top of the line and clean. The tech really knew what he was doing. He took his time to answer any question I had.
great experience.
This driver enters backwards on One Way Street. He can definitely turn around and get in safely, but he drives very dangerously. He is a terrible driver. …
Skaggs-Walsh has helped me with my boiler and water heater problems. They are professionals and get the job done! Thank you Skaggs-Walsh!
I have been using Skaggs Walsh for some years after having issues with my old oil delivery/ burner service company. I’ve never had any negative issues with their delivery or service like I had with the old company I used.. …
We have used Skaggs-Walsh for almost 40 years as did the prior home owner. Skaggs-Walsh has saved me 2 times this winter when my boiler stopped working. One time was a Sunday night and the other was a weekend night. They responded quickly …
The service from this company is second to none. I’ve been with this company for 20+ years, and have never had a negative experience… from the office workers, to the expert technicians. I had a burner problem yesterday in a very cold day. …
Pleasant, professional & GOOD! Always available to solve my plumbing problems … and i have had many different kinds. They send the right person to fix & they are the nicest guys. I have used them for many years and recommend them highly.
We are very pleased with Skaggs Walsh. They have been our oil and service company for the past 20 years. We had a in ground tank problem and lost heat, when we called them someone came by right away and set up a temporary oil supply, they …
Absolute worst customer service I’ve ever had to deal with, I would not recommend this so called “company” whatsoever. The way these people speak to their customers is unbelievable, stay away.
I’ve been a customer for the past 10 year’s and I never had a problem with my service are delivery plus they give you time to pay your bill .
I like the professional and courteous help I get when I call the office and the driver on oil delivery are very pleasant. The trucks are always clean, deliveries are usually on time and oil prices are fair.
I have been with Skaggs&Walsh for more than 5 years and have never had a problem . Whenever I need service and call for an appointment they are always prompt . When ever they do work they make sure they leave the area clean.
I have been a customer of Skaggs-Walsh since 2010 and I can recommend them without reservations. They have always delivered the oil supply without any problems. They maintain good records and know exactly when to deliver. Since 2010 they …
This is a great well run oil company. They answer immediately, come at a moments notice, and fix my problem first time call.
In addition, they are friendly and make me feel important. No issue is too …
We have been getting our home heating oil from S-W for over 15 years and we have always been very pleased. They service my boiler every year and the tech’s are very professional, clean and courteous. On occasion the delivery would not …
Great service! What a great company! They are there 24 hours 7 days a week and respond in a fast and professional manner. Have helped me with all heating issues as well as plumbing and air conditioning
Absolute terrible company. Driver was not signaling and not aware of his surroundings at all. Instead of driving properly he spent time to get out of the car (mind you 2 other cars were trying to back out of this spot) to curse out the drivers using the R- word. Haha
This is company handled my onboarding and oil delivery in the same day. I had a issue with my thermostat over Thanksgiving weekend and they came right out to check it out. A family friend recommended it and I couldn’t be happier with the service.
Bad experience and don’t recommend
I read all the reviews and was hesitated to call but ended up calling as it was an emergency. …
The folks here are rude, have no sense of customer service. They ridicule customers on the phone and very arrogant with customers. I have been with them for many years and inspite of this they treat the customers very badly. I have to …
We cancelled our oil with them with written confirmation. They tried to deceiver today and we stopped them. Than got attitude and called confrontational on the phone to let them know about the mistake. we were doing them a favor because if …
Such unrealiable and criminal company. Had expansion tank replaced in March which went bad. The part was under warranty for 1 year and they still charged me for a new tank . The service mangers jovaughn and paul are incompetent individuals …
1 star because they do their job, but when you make a person feel low, unheard and belittled, you’ve lost everything else. They are attentive, fast and money hungry. I just became a customer in May 2022. For my first winter I didn’t realize …
I’ve been with this company for over five years. They never failed me when my boiler stopped working. They are timely and give you calls and text messages when they will arrive. I highly recommend them.
To all those who have had a heating related emergency and felt you had to wait too long … hour and hours with this company you are not waiting that long. They are also more friendly and will try and help trouble shoot while the are sending …
The owner of this company is rude, accusatory and has deplorable customer service. She called to inquire why I refused a delivery and accused me of having another oil company. I told her I did not; I actually called for service the week …
We spoke with the service manager about our problem and he knew exactly who we were and what we wanted done. He also worked with us on the best way to save money with the crew. Very nice experience. We are still waiting for the repair but anticipate a good job. Thank you.
Oil delivery always comes automatically even if the weather is bad. I never have to call for a delivery. If you need a service call it’s a pleasure to talk to an office employee 24 hrs a day. They are very polite, friendly and accommodating. I highly recommend them.
I don’t know where to start with this company. The people there are extremely rude and make you feel like you are stupid. When my mother signed her contract last year she absolutely made sure she told the sales person that she wanted to …