Royal Waste possesses the knowledge, resources and state-of-the-art equipment to get any-sized job done right—to significantly improve operations, See more
THEY NEVER PICK UP REGULAR TRASH ON SCHEDULED PICK UP TIMES, ALWAYS LEAVE RECYCLING FOR AT LEAST 2 WEEKS BEFORE BEING PICKED UP, HORRIBLE CUSTOMER SERVICE, HORRIBLE MANAGEMENT.
Dont do business with these people,they are not responsible if they damage your sidewalk and if you try to have them fix it they will file complaints with dob instantly
I always call customer service and they respond right away. If I run into a problem they do whatever they can to resolve the issue. Thank you for your continuous great service!
very good reliable and professional services, did and excellent job with cleaning up backyard of my property that was burnt. I do recommend the services of this company
if I can give them less than one star,I WOLD.The worst company I’VE ever dealt with.they never show up at the day they suppose to,to pick up the wast.and we have to call them each time.they so nonprofessional and because of them I HAVE TO BRING THE GARBAGE BACK INSIDE MY STORE EACH TIME THEY DON'”t COME TO AVOID GETTING TICKET.
It’s a very profesional place, nice environment great customer service they get the job done. Totally recommend them. Thank you Jesus R. You guys are the best!
We were told they were getting here at 12:30pm, it’s about to be 3pm and I’m still waiting. No 24/7 service like their website says keep calling numbers on website and no answer. Unprofessional.
The best service you can ask for !! They are professional and always on time. If you want Fast service trust me this is the place to call. YOU WILL NOT be disappointed.
If i could give them no stars i would , Expensive and most unreliable company i ever seen.We ordered a few containers from them and the same thing happened each time ,they promise you to drop it off in the morning and they bring it the next …
Left a small closet on the street for 2 weeks for no reasons. when I call them, they just told me I got a wrong number. However, when they first answer the phone, they said “Royal Waste” before I told them what I was up to.
They do residential container service, and also you can pay over the phone by credit card.
Thanks Royal Staff, Have a Merry Christmas and a great New Year.
I have been doing business with this company for the past 15 years and I am please to say that their customer services and professionalism is unmatched. I highly recommend this company to anyone who requires carting services.
This company leaves its huge blue trash bins on the street taking up limited parking space. Talked to the shopping center in Astoria and they said it Royal’s responsibility to replace the bins. No response as I have called repeatedly!!! Horrible!
One of their drivers was recently arrested for blowing a red light while driving in a bike lane, and it was found that he was driving without a license. In view of the death and destruction caused by trash hauling/oil trucking companies in …
This is my go to place when my job requires a dumpster. Always on time and reliable. They always help me out in a pinch. Great service at a great price too!
To who it may concern I spoke with Jesus today about renting a dumpster for my job site. Jose was courteous and very knowledgeable he answer all my questions and I was satisfied. I am renting a dumpster from Royal Waste Mngnt for my job site thanks to Jesus.
Royal Waste Services, has a great customer service in a friendly manner and very helpful. I am so Impressed! They have a customer for life. Thank you Royal Waste Team.
Driver came unannounced to pick up the dumpster and there were cars blocking him. Instead of waiting for the cars to move he yanked out the dumpster and destroyed the adjacent building. Definitely not using them again.
Not only do i use them for my business i used them for waste removal at my home as well, they are an absolute pleasure to work with & i highly recommend them.
If I could rate zero stars I would. This company is the worst I have ever dealt with. No one knows what they are doing, it’s never the person’s department that I’m speaking with. It’s always excuses after excuses, and I don’t work with them …
they do not even deserve 1 star. Rude customer service. Rude representatives. Highly incompetent people. Ronald stated: you don’t matter because you are a small business. Lisette the “accounts payable supervisor” kept demanding my card …
Royal Waste Services does not follow city ordinance noise laws. I live in Astoria and often between the hours of 1 am and 4 am I can hear and see Royal Waste Services garbage trucks on the street breaking down cardboard boxes and removing …
Best service, Delivery and pick up on time and good prices. I have horrible experience with other companies, will stick with Royal Waste from now on. Excellent customer service. Tim and Jesus is the best!
Worst company. I rented a garbage container about two weeks ago. When Royal went to pick up the container they messed up the whole side walk in front of the house. I tried to complaining to the company and sent them emails to get the damaged fixed. However, what i received in return was Royal filing a complaint instead of fixing
Cleaning out an old property I needed a container quickly. I got great service from the team at Royal. Tim was very helpful making it happen with a tight schedule.
Excellent Service!!! My office switch over a few yrs ago to ROYAL, we are very happy with the service. Great price, and they never miss a pick up. I highly recommend.
I was very impressed with Royal Waste Service’s excellent customer service. Prices are reasonable and they are very flexible and accommodating. This is my second time using their services and I will continue to use their services when needed.
We would like to Thank Royal Waste for their Services for all the years we been in Business . They would always pick up our Garbage the next day with no Hesitation if it was not put out on the day of service . THEY ARE THE BEST , …
Royal is great for nightly pick ups. My only complaint is the office people are a bit rude and unorganized. Otherwise, drivers always pick up promptly and clean up any messes made. …
I use them for containers and let me tell you, these guys are the best, great prices and service. This is my go to for any waste disposal. Always on time for drops, they call ahead to make sure your ready and pick ups are prompt. Ask for my guy Tim you won’t be disappointed.
I must say Royal keeps there containers clean and well maintained. I definitely appreciate a dumpster that is freshly painted and labeled in my place of business.
Excellent service. I have used Royal on multiple occasions and they have always been professional and on schedule. Their customer service is great and always willing to help make every action quick and effortless. Highly recommended.
As a person that flip houses in the New York metro area, I always use Royal Waste as my mean for dumping. They are extremely reliable and efficient at what they do. They deliver when they say they will deliver and are always so pleasure …
Royal’s crew went above and beyond! I had a special event and needed an extra trash pickup before it started. I called them up and the gentleman i spoke to told me there would be truck on site within a couple hours and there was!! The …
As a real estate broker, I have to be always prepared to have reliable services at my disposal. It was 2 days before Thanksgiving and my seller client had a lot of ‘junk’ still in the house that we are supposed to …
STAY AWAY. Royal Waste Services is TERRIBLE. Terrible. Terrible. I did not want to write such a poor review but it has been months now and they have consistently proven to be a terribly managed company. I am astonished that they are still …
For any of your garbage removal, renovation garbage Royal Waste Is the BEST the Guys there is Awesome Especially Tim and Andrew . They have Excellent service and great communication. Thank you Tim for always trying your best to get me service as soon ad possibly.
😊 Samantha …
This company is absolutely horrible! Do not pick them to pick up your trash! They come at all hours of the night and do not let the residents sleep. When you contact them they say “Sorry your not in midtown, we are not flexible in …
This company has been nothing other than extremely receptive to phone calls. They catered to my needs in a timely matter. I would &’ will always recommend them to anyone looking for their service. And Nick is always giving real time updates so I’ve never had to worry about contacting about deliever or removal. They’re the best.
Royal Dumpster gave me the best service, I ever had in that line of work. Most of the workers(Keenan, and Jesus); I came in contact with was very knowledgeable and professional with experience and guidance. Especially around the holidays …
I been in construction business many years and used various carting companies through the years. But now I’m a repeat customer with Royal waste for past few years. I am happy with the prices, the dispatch services from their office and …
Excellent service! Peter set up an additional service for our office, and he really made my day so much easier! I was impressed with how quickly things were taken care of. Very fast, very professional, and Peter very nice to deal with.
Royal is the best company to deal with! They are reliable, helpful, professional, and fair priced. They are always friendly and treat all customers with respect. One time I called after 11pm and the operator answered my call. They work …
Just opened a new account with royal waste service and they did a phenomenal job assisting me. My previous service was always missing garbage pick up, when I would call in they always gave me the run around. Ever since I switched over to …
This company is excellent!! Excellent customer service, delivers on time and works with you. Very reasonable on cost. I aways use this Royal and will continue. I had an experience where I went over on the weight allowed and the owner …
They have been doing amazing being able to pick up anything that we need to throw away from regular recycling, bulk waste, and e-waste as well. Thank you.
I have used Royal Waste Services four times in the past six months and have had excellent experiences every time. The office workers are extremely helpful in booking and organizing the logistics of the appointment and each driver has been …
I want to thank the manager name ALDO PEREIRA because when he see my review he come to the store meet me and now the pick up service is really really better than before.
They are in constant violation of NYC Noise laws. At W129th and Lenox Avenue, they collect garbage between 12am-3am at least 2-3 times per week, waking up my family, and anyone else who’s window faces this corner. THIS NEEDS TO STOP.
This company is super unreliable, for months since the very beginning they’ve never picked up my commercial garbage, I’ve called several times, I’ve spoken to several representatives who were suppose to have handled this with no call backs. …
Royal Waste Services offered excellent response time to our request for dumpster rental. They are available to support their customers all the time, and the customer service is top notch! I highly recommend Royal Waste Services!
Extremely unreliable and unresponsive service. It is a 50/50 chance if drivers will actually come and collect our business’s trash despite having weekly scheduled pickups. This results in our garbage being left out on the street overnight …
No regrets when working with Royal. Gotta hand it to them on how they run their business. People like Jesus are always on top of everything to make sure my needs are met. I would definitely recommend them out!
Can ya be more consistent of collecting the trashes? It is freaking annoying that I have to complain to be serviced. How many times has been happened this year.
First I thought it was just me not being patience enough with this company but after reading their reviews, I realized I am not the only one, how is it I am paying for a company services to pick up my trash and recycling, and they don’t do …
Today, 4/29/22 at 9 pm. The collectors picked up the dumpster by my house. They usually hook the dumpster back to the side so it won’t slide down onto the street. As they were leaving the premises, I ran to asked politely if they could put …
An amazing service
Poor customer service
Professionalism at its best!
Great service on the phone , great people
Provide great service and friendly staff representatives
Great service
Great service at Affordable prices
Do not use this companytheybare very unreliable
Was asking a general question
And he hung up the phone in my ear veryyyy rude
THIS IS THE PLACE FOR BUSINESS!! MY SELF I’M THE MANAGER AT NITE, PAPER SHOP👍👍 …
They collect garbage after midnight even though it is against the NYC noise laws.
I haven’t had a response despite multiple emails over about a month
Good service, Amazing phone conversations! BEST PRICES!!!
Bunch of thieves
See recent pictures I added of them stealing from contractors pick up truck
Great customer service
Loud beeping noises for 3 hours a night while the driver has conversations with people on the street.
Amazing company
Thank You Royal Staff for your professionalism and your fast work. The best Out There !!
Good services. delivered and pick up on time.highly recomend.
Royal Waste Services are amazing. You won’t regret it.
THEY NEVER PICK UP REGULAR TRASH ON SCHEDULED PICK UP TIMES, ALWAYS LEAVE RECYCLING FOR AT LEAST 2 WEEKS BEFORE BEING PICKED UP, HORRIBLE CUSTOMER SERVICE, HORRIBLE MANAGEMENT.
Everyone at the company are very friendly, container was delivered on time as per our conversation. Carry on, thx guys
Good service always on time
I called them to order a dumpster and received impeccable service.
Our business uses Royal because they are efficient and reliable!
Great place to get containers. Good price and great reps. Tim is the best.
Rude and Bad customer service.. They had a Mistake and lied us . Over charged . never again.
Very reliable, Excellent service, great price!! Highly recommend!!!
Dont do business with these people,they are not responsible if they damage your sidewalk and if you try to have them fix it they will file complaints with dob instantly
I ordered dumpster several times always on time and excellent service.
Defenetly coming back again!!!
Best dumpster services around. Reliable and reasonable. I use them all the time.
I like costumer service and i order all time and good price
I want business all time white him
The best of the best! I’ve dealt with other waste companies and by far the best prices and reliability are at Royal Waste Services!!
Royal Waste Service was excellent they were very helpful with the service very accommodating thanks so much Terris was very helpful
The best waste management service around always on time prices are fair. Very reliable company
Great company to work for great and friendly staff
After they get ur money they leave the dumpster in front your house for days even weeks. Every time i call they say tomorrow and never show up
Zero respect! Constant pick up hours between 12 and 3 am in Harlem, extremely noisy
I always call customer service and they respond right away. If I run into a problem they do whatever they can to resolve the issue. Thank you for your continuous great service!
If u ever are moving or having Renovating done On Recommend Royal waste they are a Terrific company . Awesome service.
very good reliable and professional services, did and excellent job with cleaning up backyard of my property that was burnt. I do recommend the services of this company
if I can give them less than one star,I WOLD.The worst company I’VE ever dealt with.they never show up at the day they suppose to,to pick up the wast.and we have to call them each time.they so nonprofessional and because of them I HAVE TO BRING THE GARBAGE BACK INSIDE MY STORE EACH TIME THEY DON'”t COME TO AVOID GETTING TICKET.
Been using Royal for years. Always fair and prompt. Reliable for all your carting and recycling need.
Very friendly also above and beyond helpful.
Bad customers service. I pay on time but you always not pick up the trash.
Very friendly staff and great service!!
It’s a very profesional place, nice environment great customer service they get the job done. Totally recommend them. Thank you Jesus R. You guys are the best!
Best customer service I’ve encountered!
Terrible service worst company I have worked with the last 25 years in business stay a way from them
We were told they were getting here at 12:30pm, it’s about to be 3pm and I’m still waiting. No 24/7 service like their website says keep calling numbers on website and no answer. Unprofessional.
The best service you can ask for !! They are professional and always on time. If you want Fast service trust me this is the place to call. YOU WILL NOT be disappointed.
Very easy to deal with called in I got same day quick delivery. I use them all the time for my dumpsters .👍👍 will definitely recommend …
If i could give them no stars i would , Expensive and most unreliable company i ever seen.We ordered a few containers from them and the same thing happened each time ,they promise you to drop it off in the morning and they bring it the next …
Royal waste services provides excellent services! They’re very reliable! They got a friendly staff and we could always depend on them if we want to!
Left a small closet on the street for 2 weeks for no reasons. when I call them, they just told me I got a wrong number. However, when they first answer the phone, they said “Royal Waste” before I told them what I was up to.
I’m a returning customer, Royal is known to be reliable and honest about the weight, and the price is fair. I recommend working with them
They do residential container service, and also you can pay over the phone by credit card.
Thanks Royal Staff, Have a Merry Christmas and a great New Year.
I have been doing business with this company for the past 15 years and I am please to say that their customer services and professionalism is unmatched. I highly recommend this company to anyone who requires carting services.
Very reliable! Would recommend to friends
Professional and on time
Would definitely use again
This company leaves its huge blue trash bins on the street taking up limited parking space. Talked to the shopping center in Astoria and they said it Royal’s responsibility to replace the bins. No response as I have called repeatedly!!! Horrible!
One of their drivers was recently arrested for blowing a red light while driving in a bike lane, and it was found that he was driving without a license. In view of the death and destruction caused by trash hauling/oil trucking companies in …
This is my go to place when my job requires a dumpster. Always on time and reliable. They always help me out in a pinch. Great service at a great price too!
To who it may concern I spoke with Jesus today about renting a dumpster for my job site. Jose was courteous and very knowledgeable he answer all my questions and I was satisfied. I am renting a dumpster from Royal Waste Mngnt for my job site thanks to Jesus.
Royal Waste Services, has a great customer service in a friendly manner and very helpful. I am so Impressed! They have a customer for life. Thank you Royal Waste Team.
Driver came unannounced to pick up the dumpster and there were cars blocking him. Instead of waiting for the cars to move he yanked out the dumpster and destroyed the adjacent building. Definitely not using them again.
Not only do i use them for my business i used them for waste removal at my home as well, they are an absolute pleasure to work with & i highly recommend them.
If I could rate zero stars I would. This company is the worst I have ever dealt with. No one knows what they are doing, it’s never the person’s department that I’m speaking with. It’s always excuses after excuses, and I don’t work with them …
they do not even deserve 1 star. Rude customer service. Rude representatives. Highly incompetent people. Ronald stated: you don’t matter because you are a small business. Lisette the “accounts payable supervisor” kept demanding my card …
Royal Waste Services does not follow city ordinance noise laws. I live in Astoria and often between the hours of 1 am and 4 am I can hear and see Royal Waste Services garbage trucks on the street breaking down cardboard boxes and removing …
Best service, Delivery and pick up on time and good prices. I have horrible experience with other companies, will stick with Royal Waste from now on. Excellent customer service. Tim and Jesus is the best!
Worst company. I rented a garbage container about two weeks ago. When Royal went to pick up the container they messed up the whole side walk in front of the house. I tried to complaining to the company and sent them emails to get the damaged fixed. However, what i received in return was Royal filing a complaint instead of fixing
Cleaning out an old property I needed a container quickly. I got great service from the team at Royal. Tim was very helpful making it happen with a tight schedule.
Excellent Service!!! My office switch over a few yrs ago to ROYAL, we are very happy with the service. Great price, and they never miss a pick up. I highly recommend.
I was very impressed with Royal Waste Service’s excellent customer service. Prices are reasonable and they are very flexible and accommodating. This is my second time using their services and I will continue to use their services when needed.
We would like to Thank Royal Waste for their Services for all the years we been in Business . They would always pick up our Garbage the next day with no Hesitation if it was not put out on the day of service . THEY ARE THE BEST , …
Royal is great for nightly pick ups. My only complaint is the office people are a bit rude and unorganized. Otherwise, drivers always pick up promptly and clean up any messes made. …
I use them for containers and let me tell you, these guys are the best, great prices and service. This is my go to for any waste disposal. Always on time for drops, they call ahead to make sure your ready and pick ups are prompt. Ask for my guy Tim you won’t be disappointed.
I must say Royal keeps there containers clean and well maintained. I definitely appreciate a dumpster that is freshly painted and labeled in my place of business.
Excellent service. I have used Royal on multiple occasions and they have always been professional and on schedule. Their customer service is great and always willing to help make every action quick and effortless. Highly recommended.
As a person that flip houses in the New York metro area, I always use Royal Waste as my mean for dumping. They are extremely reliable and efficient at what they do. They deliver when they say they will deliver and are always so pleasure …
I have worked work Royal and Roland Colavito for about 10 years Roland is a pleasure to work with.
Royal’s crew went above and beyond! I had a special event and needed an extra trash pickup before it started. I called them up and the gentleman i spoke to told me there would be truck on site within a couple hours and there was!! The …
As a real estate broker, I have to be always prepared to have reliable services at my disposal. It was 2 days before Thanksgiving and my seller client had a lot of ‘junk’ still in the house that we are supposed to …
STAY AWAY. Royal Waste Services is TERRIBLE. Terrible. Terrible. I did not want to write such a poor review but it has been months now and they have consistently proven to be a terribly managed company. I am astonished that they are still …
For any of your garbage removal, renovation garbage Royal Waste Is the BEST the Guys there is Awesome Especially Tim and Andrew . They have Excellent service and great communication. Thank you Tim for always trying your best to get me service as soon ad possibly.
😊 Samantha …
This company is absolutely horrible! Do not pick them to pick up your trash! They come at all hours of the night and do not let the residents sleep. When you contact them they say “Sorry your not in midtown, we are not flexible in …
This company has been nothing other than extremely receptive to phone calls. They catered to my needs in a timely matter. I would &’ will always recommend them to anyone looking for their service. And Nick is always giving real time updates so I’ve never had to worry about contacting about deliever or removal. They’re the best.
Royal Dumpster gave me the best service, I ever had in that line of work. Most of the workers(Keenan, and Jesus); I came in contact with was very knowledgeable and professional with experience and guidance. Especially around the holidays …
I been in construction business many years and used various carting companies through the years. But now I’m a repeat customer with Royal waste for past few years. I am happy with the prices, the dispatch services from their office and …
Excellent service! Peter set up an additional service for our office, and he really made my day so much easier! I was impressed with how quickly things were taken care of. Very fast, very professional, and Peter very nice to deal with.
best most consistent private carting service in Brooklyn
Royal is the best company to deal with! They are reliable, helpful, professional, and fair priced. They are always friendly and treat all customers with respect. One time I called after 11pm and the operator answered my call. They work …
Just opened a new account with royal waste service and they did a phenomenal job assisting me. My previous service was always missing garbage pick up, when I would call in they always gave me the run around. Ever since I switched over to …
This company is excellent!! Excellent customer service, delivers on time and works with you. Very reasonable on cost. I aways use this Royal and will continue. I had an experience where I went over on the weight allowed and the owner …
They have been doing amazing being able to pick up anything that we need to throw away from regular recycling, bulk waste, and e-waste as well. Thank you.
I have used Royal Waste Services four times in the past six months and have had excellent experiences every time. The office workers are extremely helpful in booking and organizing the logistics of the appointment and each driver has been …
I want to thank the manager name ALDO PEREIRA because when he see my review he come to the store meet me and now the pick up service is really really better than before.
They are in constant violation of NYC Noise laws. At W129th and Lenox Avenue, they collect garbage between 12am-3am at least 2-3 times per week, waking up my family, and anyone else who’s window faces this corner. THIS NEEDS TO STOP.
I have a restaurant and Have been using Royal for many years and am very happy. Also Randy that works there is very nice and very helpful.
This company is super unreliable, for months since the very beginning they’ve never picked up my commercial garbage, I’ve called several times, I’ve spoken to several representatives who were suppose to have handled this with no call backs. …
Royal’s service is good and reliable! Whenever I need additional assistance, they are quick to respond and help. Would definitely recommend them 🙂
Royal waste is a great company, knowledgeable, professional and courteous… I recommend them to my clients. …
Royal Waste Services offered excellent response time to our request for dumpster rental. They are available to support their customers all the time, and the customer service is top notch! I highly recommend Royal Waste Services!
Extremely unreliable and unresponsive service. It is a 50/50 chance if drivers will actually come and collect our business’s trash despite having weekly scheduled pickups. This results in our garbage being left out on the street overnight …
No regrets when working with Royal. Gotta hand it to them on how they run their business. People like Jesus are always on top of everything to make sure my needs are met. I would definitely recommend them out!
Can ya be more consistent of collecting the trashes? It is freaking annoying that I have to complain to be serviced. How many times has been happened this year.
First I thought it was just me not being patience enough with this company but after reading their reviews, I realized I am not the only one, how is it I am paying for a company services to pick up my trash and recycling, and they don’t do …
Today, 4/29/22 at 9 pm. The collectors picked up the dumpster by my house. They usually hook the dumpster back to the side so it won’t slide down onto the street. As they were leaving the premises, I ran to asked politely if they could put …