Very unhelpful, unfriendly, and slow. Bordering on rude. And they charge to give you copies of your own documents!!! Would be negative stars if allowed.
I had an account with West Penn P & P for about 8 years and in 2009 I opened a CD with them and deposited 10k. This year I decided to cash my CD out and notified them in advance of the maturity of my CD so it would not renew automatically. …
By far the worst banking experience since I’ve been banking at age 18, 43 now. Bank operates in the Stone Age , they send me mail with other peoples checks in it, they lost my check in the mail, made me drive 6 hours because I have to …
Tony and I have been members of the West Penn P&P Federal Credit Union for 50yrs+. We’ve trusted this Credit Union with mortgages, car loans and various accounts and have been faithfully and honestly served!!
PS Really like the layout and graphic design of the new website!
Be careful everyone. They try to not answer the phone and not return your phone calls because they want to keep this money as long as possible. I have left numerous messages and I’m in the process of reporting them to the proper officials …
I must admit, this company puts on a good show. Unfortunately, I have been waiting since November to receive the last of my vacation fund. Granted it’s not a lot. However, it’s the point. I sent the paperwork they requested. A month later …
Sorry to say this but, service could be a lot better. They treat out of towner bad.
Love my credit union,especially helen
Being a member at West Penn P & P FCU is like being in heaven. They take care of their members just like family.
Horrible customer service! Sorry you can’t sit down and be lazy all day. Get up and do your job! Made because they have customers.
They were supposed to send me a check on December 8 I have yet to get anything and will not answer the phone
worst banking ever they never enter phone, online banking does no work and they really un profecional
Horrible customer service all around. Very rude and angry empoyees. If you’re not forced to have an account here, don’t bank here.
Love my credit union Helen I’d always helpful thru my extremely busy life. Banking is easy with west Penn
Very unhelpful, unfriendly, and slow. Bordering on rude. And they charge to give you copies of your own documents!!! Would be negative stars if allowed.
I had an account with West Penn P & P for about 8 years and in 2009 I opened a CD with them and deposited 10k. This year I decided to cash my CD out and notified them in advance of the maturity of my CD so it would not renew automatically. …
By far the worst banking experience since I’ve been banking at age 18, 43 now. Bank operates in the Stone Age , they send me mail with other peoples checks in it, they lost my check in the mail, made me drive 6 hours because I have to …
Tony and I have been members of the West Penn P&P Federal Credit Union for 50yrs+. We’ve trusted this Credit Union with mortgages, car loans and various accounts and have been faithfully and honestly served!!
PS Really like the layout and graphic design of the new website!
Be careful everyone. They try to not answer the phone and not return your phone calls because they want to keep this money as long as possible. I have left numerous messages and I’m in the process of reporting them to the proper officials …
This place does not deserve a star..this place should not be doing business for any union especially Ibew.
Customer service- Horrible …
I must admit, this company puts on a good show. Unfortunately, I have been waiting since November to receive the last of my vacation fund. Granted it’s not a lot. However, it’s the point. I sent the paperwork they requested. A month later …