If I could give -☆s they would be getting it. Very unprofessional over the phone telling me what I need without seeing me. Wow they will not get my business
Front desk employees are so friendly and helpfull. Dr Rowan and Dr Havens are very caring and take their time explaining everything.. i love this place!!
My wife and I both signed a paper stating that we declined any test that our insurance didn’t cover and now we are fighting collection agencies. Scammers.
Absolutely incredible courtesy never been more impressed referred by another spectacular doctor highly recommend and would definitely discourage vision centers on the highway this facility excel’s
Staff needs to attend sensitivity training classes!
Unprofessional comments about aging.
Wow, you’ve changed, you dont look anything like your DL photo. …
Dr. Rowan did my eye surgery in December. I got PRK which is similar to LASIK, but they do not cut a flap, they just laser the top of your eye. My vision is now 20/20 and I couldn’t be happier!
Wait time is horrible. They over book appointments and the staff spends way to much time talking about nonsense with each other then tending to patients needs. Go from one waiting room to another waiting room so …
They were able to get my husband in quickly after a nerfed gun incident. Doctor very personable and very knowledgeable explained everything! Highly recommend!!
I have been seeing Dr Rowan for many years and have consistently had a very positive experience with everyone in his office. I recommend him and his staff, without reservation!
My Dr gave me a referral to this place. Called them and was just immediately not impressed with them. This was after a one minute conversation with the receptionist. Nope. I’ll go elsewhere. People can tell a lot about a place by the person …
went in to have something removed from my son’s eye…doctor was great but they charged me 100 to take it out and another 100 for an exam which he didnt have. he had no exam at all but i had to pay for one??
The prescription that I got was written for progressive glasses.
I do not need that. I only need distance glasses. When I picked up my glasses, I was very unhappy. I had to pay for something I did not need. …
I want to thank Dr. Haven and her wonderful staff for helping my husband on a Friday afternoon with a torn and detached retina. They went above and beyond to get him to the right Dr and set everything up for us. Absolutely great!
Me and my husbands first time there and what they told me on the phone was my insurance covers the exam but not the glasses. So then when we went there we got exams and hubby picked glasses out and they said my ears a hundred and my …
*update. Rick needs an assistant. The other office staff are not helpful. Wish I didn’t have to call/complain multiple times to be treated with common courtesy. …
Changing my previous review of a 5 star rating. I had cataract removal on my right eye 2 weeks ago and had a corrective lense put in which corrected my far vision (covered by insurance). I absolutely love it! I see clearly with crisp …
Absolutely love them! They stayed late to look at my husband’s eye and come to find out, he had metal stuck in it! I’m so thankful that they pushed for him to be seen that day, even if that meant staying late. I’ll never go anywhere else!
I will rate a 10 for the doctors as they are wonderful but Tina who schedules Appts is not professional. Her sarcastic and condescending tone makes you not want to step foot in their facility.
If I could give 0 stars I would. This place is full of unprofessional, incompetent staff. My son had his yearly eye exam and my husband insurance covers the visit. When I was there they told me he wasn’t covered and I had to pay cash. I …
Dr. Rowan is a very knowledgeable and compassionate doctor who loves his patients. The staff is quick to squeeze you in for any problems you might have. VERY large selection of the newest eye wear !!!
Staff at main office surgery center and billing are awesome all very professional and very very helpful and nice all the bad reviews are from a year ago or more. I am picky and every single person was awesome. So disregard any negative comments.
Unprofessional and disorganized office! Scheduled two appointments on different days and cancelled both due to THEIR MISTAKES! I waited for these appointments for a month! They didn’t even call me to cancel till I took time off of work and …
I saw Dr. Rowan recently for a routine checkup. Great office staff, quick service and a great experience with Dr. Rowan. He was very thorough and answered all of my questions. Very impressed with the entire staff-definitely coming back and bringing my mother for and appointment
In my experience, finding a quality physician in Florida has not been easy. That’s why I’ve been so grateful to have connected with Dr. Rowan! His combined competency, skill and caring bedside manner make him a wonderful doctor and a rarity these days! Thank you!
I was extremely impressed. I am in the Healthcare field, I even worked as a lab tech making glasses for a Lenscrafteers many years ago. The staff is ok, but the doctor is amazing! You can tell he has a ton of experience and that he actually …
I have been trusting Dr. Rowan with my eye care for over a decade and he’s the best in the biz. Highly recommend Rowan Eye Center! He’s also a very highly skilled and trained surgeon in plastics and he has done amazing things with fillers …
The Doctors’ were very attentive and the staff professional . Answered all my questions and were very helpful explaining my insurance benefits. Their optical shop staff very insightful with helping me choose new pair of glasses. The also have great selection of the newest frames.
They basically force you to go buy eyewear from their internal shop. I purchased eyewear from them and then wanted to buy a second pair online they would not supply me with my PD.When looking into why an eye doctor would not supply your PD …
Had an emergency with my cornea. I had never been here, but my Optometrist demanded that I go immediately. Rowan Eye Center agreed to welcome me as a new patient right at that moment!! The staff is incredibly warm, friendly and …
Background, I use to work in a professional doctor’s office, so I have a pretty good baseline for what it takes to work in this typwof environment. The staff didn’t read paperwork correctly where we marked “No refraction”, which they …
This place is great!! The nurses are fantastic. Dr Rowen is a great surgeon and is very helpful when he has to take care of your eyes. Explan s what he is going to do and how long it will take.
In October I had a massive stye in my left bottom eyelid and Dr. Rowan surgically removed it from my eye.
I first met Dr. Rowan when my elderly friend needed his care to eliminate an eye …
Dr. Carey Rowan follows up with all of his patients after major eye procedures. If he is unable to he makes sure someone from his makes a follow-up calls. Any questions you have, they will answer them for you no matter how many times or …
I’ve taken 2 of my young elementary school ages children to Rowan eye center and love it. The staff is professional, friendly and helpful. Both of my children need reading glasses and the optical boutique always has something they like, and …
I had a new patient appointment for which I drove 40 minutes there. I was the only patient in the waiting room and waited over an hour after completing my forms without any acknowledgement. I told them I had another appointment and did …
The tech who did the intake as well as the optometrist were pleasant, efficient and thorough. Dr. Haven was quite good and gave me a great new scrip for glasses. The optician however is the exact opposite end of the spectrum. My insurance …
This is my 2nd pair of glasses from Rowan Eye Center in two years. I am so pleased with the staff and the evaluation was perfect.. The tests were on the mark, staff are knowledgeable & kind. I am smiling with my new Specs. …
I really appreciated the professionalism, efficiency and quality of care I received at the Rowan Eye Center. I’d put off needed cataract surgery for over a year because I didn’t like the factory model of the first, very well known clinic I …
My son and I needed routine eye exams and new glasses. I chose Rowan Eye Center because they accepted our insurance (we have 2 different policies), and due to their long standing reputation & location. I am very pleased with the service we …
Great staff and doctor! Kind, professional, and courteous! Very thorough! Busy office, yet felt as if I was the only patient and definitely didn’t feel rushed. Very prompt in keeping appt time. Office was clean. Highly recommend!!!!!
Everyone in the office from front desk, to optician to Doctor was easy going and professional.
We decided we do want the glasses we discussed on Thursday 10/13. Just waiting for a call back.
I had a new patient appointment at this office. The office was freezing cold and looked like a funeral home. It’s old and outdated. The woman who did my exam was extremely rushed. She asked me the name of my contacts and then didn’t …
Dr. Rowan is kind and wonderful and I would give him a five star or more if there were available but the follow-up department is terrible. My mom had two small laser ops and everything went well. But we were so disappointed with the two …
Efficient
Had a great experience at the office of Dr Rowen
Excellent doctor with excellent knowledgeable staff ! Great selection of eyeglasses
Excellent service! They were so nice with me.
If I could give -☆s they would be getting it. Very unprofessional over the phone telling me what I need without seeing me. Wow they will not get my business
Absolutely professional, super nice, really made me feel welcome! Thank you Dr. Havens!
Excellent Doctor. Highly recommend.
Came here last Friday, everyone was so nice, friendly, and helpful. They have really cute frames to choose from too.
Front desk employees are so friendly and helpfull. Dr Rowan and Dr Havens are very caring and take their time explaining everything.. i love this place!!
Dr. Havens is awesome! She was very thorough and informative. The staff was very sweet and helpful. I will be back.
Great staff and the doctors are very friendly. I always feel comfortable here and never feel like I am being rushed. I highly recommend.
My wife and I both signed a paper stating that we declined any test that our insurance didn’t cover and now we are fighting collection agencies. Scammers.
Absolutely incredible courtesy never been more impressed referred by another spectacular doctor highly recommend and would definitely discourage vision centers on the highway this facility excel’s
Staff needs to attend sensitivity training classes!
Unprofessional comments about aging.
Wow, you’ve changed, you dont look anything like your DL photo. …
Dr. Rowan did my eye surgery in December. I got PRK which is similar to LASIK, but they do not cut a flap, they just laser the top of your eye. My vision is now 20/20 and I couldn’t be happier!
Wait time is horrible. They over book appointments and the staff spends way to much time talking about nonsense with each other then tending to patients needs. Go from one waiting room to another waiting room so …
They were able to get my husband in quickly after a nerfed gun incident. Doctor very personable and very knowledgeable explained everything! Highly recommend!!
I have been seeing Dr Rowan for many years and have consistently had a very positive experience with everyone in his office. I recommend him and his staff, without reservation!
My Dr gave me a referral to this place. Called them and was just immediately not impressed with them. This was after a one minute conversation with the receptionist. Nope. I’ll go elsewhere. People can tell a lot about a place by the person …
went in to have something removed from my son’s eye…doctor was great but they charged me 100 to take it out and another 100 for an exam which he didnt have. he had no exam at all but i had to pay for one??
The prescription that I got was written for progressive glasses.
I do not need that. I only need distance glasses. When I picked up my glasses, I was very unhappy. I had to pay for something I did not need. …
I want to thank Dr. Haven and her wonderful staff for helping my husband on a Friday afternoon with a torn and detached retina. They went above and beyond to get him to the right Dr and set everything up for us. Absolutely great!
Me and my husbands first time there and what they told me on the phone was my insurance covers the exam but not the glasses. So then when we went there we got exams and hubby picked glasses out and they said my ears a hundred and my …
*update. Rick needs an assistant. The other office staff are not helpful. Wish I didn’t have to call/complain multiple times to be treated with common courtesy. …
Changing my previous review of a 5 star rating. I had cataract removal on my right eye 2 weeks ago and had a corrective lense put in which corrected my far vision (covered by insurance). I absolutely love it! I see clearly with crisp …
Absolutely love them! They stayed late to look at my husband’s eye and come to find out, he had metal stuck in it! I’m so thankful that they pushed for him to be seen that day, even if that meant staying late. I’ll never go anywhere else!
I will rate a 10 for the doctors as they are wonderful but Tina who schedules Appts is not professional. Her sarcastic and condescending tone makes you not want to step foot in their facility.
If I could give 0 stars I would. This place is full of unprofessional, incompetent staff. My son had his yearly eye exam and my husband insurance covers the visit. When I was there they told me he wasn’t covered and I had to pay cash. I …
Dr. Rowan is a very knowledgeable and compassionate doctor who loves his patients. The staff is quick to squeeze you in for any problems you might have. VERY large selection of the newest eye wear !!!
Always knowledgable and friendly
Appreciate both Dr Rowan and Dr Havens
Staff always great
Thanks
Staff at main office surgery center and billing are awesome all very professional and very very helpful and nice all the bad reviews are from a year ago or more. I am picky and every single person was awesome. So disregard any negative comments.
Unprofessional and disorganized office! Scheduled two appointments on different days and cancelled both due to THEIR MISTAKES! I waited for these appointments for a month! They didn’t even call me to cancel till I took time off of work and …
I saw Dr. Rowan recently for a routine checkup. Great office staff, quick service and a great experience with Dr. Rowan. He was very thorough and answered all of my questions. Very impressed with the entire staff-definitely coming back and bringing my mother for and appointment
In my experience, finding a quality physician in Florida has not been easy. That’s why I’ve been so grateful to have connected with Dr. Rowan! His combined competency, skill and caring bedside manner make him a wonderful doctor and a rarity these days! Thank you!
I was extremely impressed. I am in the Healthcare field, I even worked as a lab tech making glasses for a Lenscrafteers many years ago. The staff is ok, but the doctor is amazing! You can tell he has a ton of experience and that he actually …
I have been trusting Dr. Rowan with my eye care for over a decade and he’s the best in the biz. Highly recommend Rowan Eye Center! He’s also a very highly skilled and trained surgeon in plastics and he has done amazing things with fillers …
The Doctors’ were very attentive and the staff professional . Answered all my questions and were very helpful explaining my insurance benefits. Their optical shop staff very insightful with helping me choose new pair of glasses. The also have great selection of the newest frames.
They basically force you to go buy eyewear from their internal shop. I purchased eyewear from them and then wanted to buy a second pair online they would not supply me with my PD.When looking into why an eye doctor would not supply your PD …
Had an emergency with my cornea. I had never been here, but my Optometrist demanded that I go immediately. Rowan Eye Center agreed to welcome me as a new patient right at that moment!! The staff is incredibly warm, friendly and …
Background, I use to work in a professional doctor’s office, so I have a pretty good baseline for what it takes to work in this typwof environment. The staff didn’t read paperwork correctly where we marked “No refraction”, which they …
This place is great!! The nurses are fantastic. Dr Rowen is a great surgeon and is very helpful when he has to take care of your eyes. Explan s what he is going to do and how long it will take.
In October I had a massive stye in my left bottom eyelid and Dr. Rowan surgically removed it from my eye.
I first met Dr. Rowan when my elderly friend needed his care to eliminate an eye …
Dr. Carey Rowan follows up with all of his patients after major eye procedures. If he is unable to he makes sure someone from his makes a follow-up calls. Any questions you have, they will answer them for you no matter how many times or …
I’ve taken 2 of my young elementary school ages children to Rowan eye center and love it. The staff is professional, friendly and helpful. Both of my children need reading glasses and the optical boutique always has something they like, and …
I had a new patient appointment for which I drove 40 minutes there. I was the only patient in the waiting room and waited over an hour after completing my forms without any acknowledgement. I told them I had another appointment and did …
The tech who did the intake as well as the optometrist were pleasant, efficient and thorough. Dr. Haven was quite good and gave me a great new scrip for glasses. The optician however is the exact opposite end of the spectrum. My insurance …
This is my 2nd pair of glasses from Rowan Eye Center in two years. I am so pleased with the staff and the evaluation was perfect.. The tests were on the mark, staff are knowledgeable & kind. I am smiling with my new Specs. …
I really appreciated the professionalism, efficiency and quality of care I received at the Rowan Eye Center. I’d put off needed cataract surgery for over a year because I didn’t like the factory model of the first, very well known clinic I …
My son and I needed routine eye exams and new glasses. I chose Rowan Eye Center because they accepted our insurance (we have 2 different policies), and due to their long standing reputation & location. I am very pleased with the service we …
Great staff and doctor! Kind, professional, and courteous! Very thorough! Busy office, yet felt as if I was the only patient and definitely didn’t feel rushed. Very prompt in keeping appt time. Office was clean. Highly recommend!!!!!
Everyone in the office from front desk, to optician to Doctor was easy going and professional.
We decided we do want the glasses we discussed on Thursday 10/13. Just waiting for a call back.
I had a new patient appointment at this office. The office was freezing cold and looked like a funeral home. It’s old and outdated. The woman who did my exam was extremely rushed. She asked me the name of my contacts and then didn’t …
Dr. Rowan is kind and wonderful and I would give him a five star or more if there were available but the follow-up department is terrible. My mom had two small laser ops and everything went well. But we were so disappointed with the two …
Both my son and I think that Roman Eye Center is top notch. My very first visit there was because I had scratched my cornea.OUCH! …