Our mission is to provide premium financial services to our member-owners and the communities of Wayne County by providing: first-class service, excellent rates and education on what services are best for them. Wayne Westland Federal Credit Union began in 1954 based on the credit union “people helping people” philosophy. As a community-chartered credit union, we put our members first in all we do. We’re not like a typical bank. WWFCU is not-for-profit, which means all of our earnings go back to you, our members, in the form of lower loan rates and fewer fees. And since you’re a member – not just a customer – you have a say in what we do.
| Monday 9:30AM–5PM Tuesday 9:30AM–5PM Wednesday 9:30AM–5PM Thursday 9:30AM–5PM Friday 9:30AM–6PM Saturday 9:30AM–1PM Sunday Closed |
500 S Wayne Rd, Westland, MI 48186
Excellent service!!!!
Love love love.
Wonderful people
Friendly service
Easy as 123
Friendly to do business with.
Top notch service!
They know why…
Love this credit union
Wonderful staff and wonderful services.
great service friendly staff
Gave me a kiss before I left
Was Great, Quick and easy.
I Love our credit union
Had 2 frauds on my account within a couple months.
Always excellent, friendly service.
Their ATM is horrible! Do not use this place.
Excellent.
Excellent, in-out quick.
Great customer service. Shoutout to Ms. Amaro 👌🏼 …
Very quick response and very friendly people.
Love this credit union, because they have, the Best people, working ‘For’ the people.
great place! quick and easy process every time! 🙂
Very nice people to work with …great credit union.
I love this Credit Union, the only issue I have is being closed on Wednesday’s.
I haven’t done much banking yet, but I started with the federal credit union
Very pleasant staff! Highly recommended!
Great people, good loan deals
Jeremy Flatt was great to work with. 100%
Great people great services. HIGHLY recommend
My insurance was dropped because my debit card cant be used with progressive. When asked why, i was told for my safty… my insurance was cancelled and your worried about my safty?? What a joke.
Fast and friendly service
my experience was very easy and convenient thank you wayne westland creditunion
Great experience – both people I worked with were professional and knowledgeable.
Nadia is awesome
Melanie Grissom is a gem, so grateful for all of her assistance..
I’ve been a member of WWFCU for well over 10 yrs. I love this CU!
Edit: You’re very welcome. Thank you for the fantastic service. Everyone in there is truly a pleasure to see and deal with 😎 …
Really like the service don’t need to worry bout a lot fees free checking, I was a bank member but the cost of doing business was too high
Glad they are open on Wednesday now , always friendly and never to busy ! I’m always in and out within 15 minutes
Awesome customer service!!
I have been a member since 2014 and they provide great customer service.
Great service, Melanie made the loan process quick and painless. Thanks!
Long standing member of the credit Union always been their for my banking needs
I applied over the phone for a loan for $xx,700 and was approved. When I went to close on the loan, they had it in the system as $700. Don’t apply over the phone at this place. Complete waste of my time!
I appreciate all the convenient services they offer as well as the friendly staff that assists me! Working here is great too!
this has been my bank for several yrs now and they are very personable and go out of their way to make sure everything is satisfaction i have been to the major bank chains and they don’t care like this bank and their staff truly does !!!!!
Only reports to one credit bureau complete waste of time will not help build your credit has the same card for 3 years with improvement shown and still won’t give me an increase
Great customer service!
Very friendly & helpful staff. So far my 15yr old daughter & I like having our accounts with WWFCU.
Everyone was friendly and helpful. Melanie Grissom was great. She was knowledgeable and was able to answer all questions.
Always a good experience!
Hrs is not the best. And my credit score is higher than they told me. Atm machine is from 1979 but hay everything cant be all shinning or you will pay for it. Other than that im pleased.
Such a friendly and helpful staff
My experience with Wayne Westland Federal Credit Union was very professional and courteous first impression excellent service.
Meghan was so nice and professional , very friendly ,got us a auto loan so quick and easy .
Don’t like the hours, don’t like the hassle they give when you ask for your WHOLE account number. Every time I ask them for my number they always are giving me the last 5 digits so when anywhere I work ask me to do an online direct deposit …
Money hungry. If you are on social security they changed your account $5.00. Crocks is what they are. They said that they sent a email or a letter saying that they are doing this never got either one. I don’t even have internet or cable but live by the library
This credit union is the best. Friendly tellers and associates. Everyone is always friendly and helpful. Joleen is extremely helpful and kind. I highly recommend my friends and anyone else to join this credit union.
Website is continually having problems, online banking is broken, multiple breaches this year already, short hours, and outsourced technical support. Been with the credit union over 20 years, and each year has been progressively worse. Got a second account with another institution and experienced none of these issues.
I’ve been a member at this CU since 2009. They do everything they possibly can to make sure that their members are taken care of. Wonderful customer service!
Been a member for nearly 20 years. The staff is always pleasant and helpful. Always make u feel that ur problem is the most important issue. I would recommend them over any of the big banks.
Weird hours, no communal ATMs so you’ll always have to pay fees to withdraw money, and now the broken online login system?! I’ve had an account for over a decade here and was keeping it open as a backup just in case but it’s not even worth …
Twice their debit network has been down when I really needed it to be up. Being closed every Wednesday is super inconvenient. Honestly, any business being closed on a week day is just lazy business. I do not recommend this CU. They are not an improvement on doing business with a regular bank.
They are always friendly and answer your questions no matter how trivial you may think they are, everything is important and they make sure you are very well educated in your decisions.
It a great establishment and such a member oriented credit union. They really try their best to work work with you, hear you out and do what they can to make things easier on you.
I have been with this credit union since the age of 6. I have never had any major issues with my account until recently, which is because I’m in the process of switching jobs. After talking with the bank about a credit card amount that was …
They refuse to take care of their customers and will do anything in their power to make your life hell if you owe them a penny and they know the circumstances. I’ll never come back. Melody also lies on her notes about what she talked to you …
We have been with Wayne Westland for over 3 years now and love it! Especially Melanie Grissom, she is the best! Highly recommend.
The establishment showed us today that they are very helpful. They have earned a great review. Not a 5 star because their hours are not the greatest so beware of the closed date…nothing happens on this date. But the app is good.
I highly recommend Wayne Westland Federal Credit Union. Been in the community since 1954. WWFCU is member owned and the staff and management treat all with exceptional service. Better rates, better service, better join.
A satisfied member for over 45 years! Always a great online experience, easy to use and can take care of most of our banking needs! Thanks!
Online experience is terrible. Mobile app is ages behind. But they charge you $35 the second your account goes under. I work for a living. And have several accounts with them. So if my account goes under $0.95, they charge $35 instead of email/calling/text. No grace. And they won’t pull from another account the <$1 you go over.
Nadia helped me with a bunch of different items such as opening a separate checking account, linking them to my main, transfer between members, a new debit card, etc. So glad she was able to take my appointment on such short notice. A+++
Customer service here is just plain sad. You can tell everyone gets paid by the hour and hates their job, but it’s clearly the only place in town that would hire just a sorry sort. On the search for a new financial institution.
Awesome service!!
Refinanced my vehicle with Wayne rd branch. Process was quick… highly recommend them for you Auto loan needs. …
I’ve been a member since 1987 and wouldn’t think of going anywhere else! The staff is AMAZING, they have GREAT loan rates, and the most BEAUTIFUL building. By far the BEST credit union around!!
Megan was very profession and quick with sealing my loan process. I was in on my lunch hour and the process was simple, fast and easy.
I love this credit union. The only downside about it is when you locked your online account and got to wait until the next morning to edit your bill payment. And thy have i believe 4 ATM on in Wayne and 2 at the branch and one in the Westland police department
Debra was extremely helpful with my needs on a new account. I just love building new business relationships with professional establishments that appreciate new clients! Thank you so much!
They canceled my debit card without telling me and haven’t replaced it no matter how many times I call or hoops I jump through. It’s been over a month and I haven’t had access to my money. Go to a different bank. Literally anywhere else. Your money is safer in your mattress than at this establishment.
Everyone was professional and I enjoyed the experience.
Nadia Ulicne was very sweet considering my situation. Everyone was 6 feet apart in masks. Staff was excellent even thru all the tech issues and rehiring, that has happened in the last year. Thankful for the full heart feel the staff gives and looking forward to their new updated app and banking methods at your finger tips.
Great same day service opening an account!
The process of purchasing my lease through the credit union was so easy. Melanie was very helpful and very efficient. The rates were definitely the best.
I got charged a ‘lifestyle checking fee’…whatever that is, it was $5 which wasn’t too great to see when I already only have $10 in my account since I only send a portion of my direct deposit here. I think I’ll end up closing my account before I get slammed with one of their lovely $35 overdraft fees.
Always very Helpful and Cheerful when I need to call. Thank You.!!
Thanks to W.W.Federal Credit Unión I got the loan I needed! At incredible low interest rate.I was Helped by Jeremy in a very kind,Friendly,profesional way.I would definitely recommend family and friends to come here if they ever need a loan 💵🙂 …
I had made a big mistake at the drive-thru. It was going to cost me a lot of time and money. Alicia and her team stayed over on a Saturday to help me clean up my mess. They DID NOT have to do that. I thank them.
Had a wonderful experience with all staff.
Every time I call the receptionist can answer my questions and goes beyond to verify info. For example, today with this survey was the first text message I ever received from the Credit Union. She had them text her the survey to verify the …
Been trying to get the amount of money i need to pay my bills for 2 days now. I keep getting hit with max withdrawal frequencies even after they supposedly reset the withdrawal count (at least that’s what they told me) i now have to pay …
Went in for a car loan, did the application for it over the phone with Britney. She was extremely helpful & answered all my questions. Then did the closing with Debbie quick easy & very friendly. If you need a loan go through wwfcu! that’s where we always go & they have the best rates!
I’ve been a member here for about 2-3 years and have never had an issue. The staff is friendly and loans are easy to apply for. Definitely a Great Credit Union.
I was able to get in and see a loan officer on a Saturday with out an
appointment , They were able to handle the loan I needed for a first
car for my son. Great place to get a loan and do your everyday banking!
Julie did a great job helping me with my mobile app acct
Your staff was very professional treated me with a lot of respect and I’ll be a pleasure doing business with you
Always had a great experience and big help here!!
Very polite and friendly staff. Very helpful and professional as well.
It was a easy process from start to finish. It helped a a lot that they explained it more in depth when you didn’t understand certain things.
At WWFC the service was awesome.
I did not have to wait a long time to be approved for a auto loan. I was not rush or pushed into anything I asked what I needed and with the help of the …
Excellent place to bank and get loans at. Great customer service and clean and comfortable building.
Used the ATM here Saturday to make a deposit. Kept my money, spit out a receipt that said “sorry technical failure” went into lobby along with 2 other people who had the same thing happen. Was told sorry nothing we can do you except take a …
Julie was very helpful, as with all the other workers I have worked with. Love my credit union!
Always enjoy the help that Debbie gives, she always adds her personal service first attitude.
I love morgan 😌 she always is so nice and friendly when I call …
I’m always satisfied with my Wayne West and Federal credit Union any experience and satisfaction I get from the team thank you guys
Everything was great and went smoothly. Jeremy was very polite and explained everything
Mr. Flatt helped me open up an account I made sure he answered all my questions. He was very kind, respectful, and patient. Highly recommend. The bank is overall nice and the staff are very welcoming.
Website says they have a coin counting machine. Which they do not have. Don’t waste your time like I did. Also the ATMs only read your card half of the time.
We had such a great experience there. We came near closing and they welcomed us in and were the most helpful. Especially Megan. Definitely recommend this facility!
I had a very good experience don’t know what else to say you guys are pretty professional to meet with courtesy and kindness you know all your tablet colors are nice employees and no complaints at all about all I can say 6
Magen help me and my son to help get my car I was so thrilled to know we have such knowledgeable people working for our WWFCU. Thanks again Magen for everything you helped us with.
Great customer service! Very thoughtful and knowledgeable staff! I would recommend being a member at this credit union.
It’s always a pleasure! I’ve been a member at WWFCU for over 30 years. The staff is friendly and professional and always greeting you with a smile🙂 …
I have a home equity loan with them, and all of a sudden I notice a maintenance fee, what are they maintaining, and they also raise the checking fees and never let you know, looking to go elsewhere
Multiple fees for not changing my address with them in what they consider a timely manner. I did a lot of work on my new home and did not change a lot of mail to go there as I was still living at my previous home. Would give 0 stars if I could, this place has really gone down hill since I opened an account.