Dr. Romero is a blessing. For the first time in a long time, I felt truly heard and understood. I left the office feeling like a weight had been lifted off my shoulders, I highly recommend him to anyone looking for a caring and …
I have found the front desk staff, the nurses and doctors all to be wonderful and helpful and to have an honest concern for and dedication to thier patients. Great Place.
This is by far the best community clinic I have ever been to. I especially recommend Ronald Romero as the most extensively knowledgeable primary care physician I have ever worked with as a patient
Very Good Patient Service …Nurses and Staff are always there to.Help.out in any Question or Matter…THANK YOU ALL FOR YOUR GOOD SERVICE….GODBLESS YOU..🙏😇❤💙 …
Dr.Christensen I had him from his own doctor office and was able to easily transfer me here where he was! And everyone who works here seems to be pretty nice as well 🙂 thank you for being awesome everyone!
Requested a physical and got a 5 minute zoom meeting and was charged $134. When I told them I need them to physically look at me to give me a physical, they said “you’re probably fine”. When I tried to talk to them about it, they sent it to collections.
Dr. Raymond Rion has been my primary care Dr since 2004. We have an excellent doctor/patient communication going, and I trust him implicitly. I’d recommend him to anyone! Ray, you ROCK!!!!
I write this truthful account with the intent to help even one person get back to true health. I had been a patient at PH for years and had loved being under the care of initially Dr. Sinha and then Dr. Shah. However, when I became …
Terrible at scheduling appointments and keeping them, will change appointment and not tell you and fail to call in prescription and now I go without. Thanks doc!
I give this place 3 stars because of the front desk mostly. The providers are fine but front desk gave me inaccurate information about the kind of care they provide and then scheduled me with the wrong kind of provider. Due to insurances …
I can’t believe the doctors office I have been going to since I was a kid wants to risk my health and maybe even my life just to push there agenda. Because they would not help me I will lose my job. Thanks alot for nothing and I hope karma comes back on all of you.
I just recently started coming here to Dr. Nichols as I have not have a permanent doctor in about 7 years. She is so amazing and down to earth and friendly. Most importantly she is very knowledgeable and is very good at explaining the …
I would have given a zero, but that was NOT an option. I had been a patient for over a decade of this practice, but they have become the WORST medical provider in Ann Arbor. I was a patient of Dr. Raymond Rion for almost 25 years, but …
Not sure why other reviews are less than stellar. I have been searching for a decent doctor and supporting staff for over 4 years now, and I am abundantly pleased with Packard health. My doctor is professional and no nonsense, all of the …
Their customer service team are very short and rude when you call them for help. I got the driest “morning how can I help you” monotone and disinterested the entire time. And then “mm bye” and hung up on in middle of my “have a good day” this is not my first or second bad experience with them.
Both dr!s I saw in person were nice as was the one via telemedicine. I called ahead and even did a telemedicine appointment to confirm that the doctors could write my prescriptions & was told yes. Then first I saw dr.Romero which I’m sure …
Booked an appointment before a month for an annual physical and When I arrived the place looked like a barn and I seriously thought I had the wrong address. They have a sign to call and I did and was told to come inside to register and I …
Close you’re eyes and imagine feeling lava running down your neck. Imagine having your arms feel like they are touching the sun. Now open them and take step back. That kind of soul searing pain is what I live with. Day to bone breaking day. …
Let me start by saying, I understand there is a Global Pandemic occurring. There are many barriers and jumping through hoops for the Medical Field currently. However, I have been with this practice for YEARSSSSS and the issues I am about to …
Came in to get testing done and there was an initial code mix up with insurance and they walked me through that so it’s not all bad, but they refused to give me my test results over the phone and made me schedule another appointment just to …
I have had nothing but wonderful experiences at Packard Health. From Dr., to staff..everyone has been great. I had always had trouble getting referrals from my old PCP, but I was given them my first visit here. Thank You, to all of Packard Health for your help, time and patience.
These people can’t seem to get it together. They can’t get prescriptions right, can’t get billing right, and worst of all they can’t seem to forward the proper paperwork to the hospital. Their staff is rude if you ask the simplest of …
I came to Packard health on a recommendation from my therapist a few years ago. I saw Dr. Romero at one of the worst times in my life and he truly helped me turn my life around. I discussed my situation and the level of empathy and …
not to happy anymore…told the doctor i needed a different med for my illness he would not change it. just wanted to increase what im already using. staff sloppily fail to fax to papers back for a potential employer. for my meds list. they …
After waiting over a month to be seen by my therapist, I got a call two hours before my appointment telling me my therapist was not supposed to be in the office today. I had already taken time off work and found a babysitter. They …
Staff at desk was very nice ,warm and friendly!
The office is much bigger now so people can sit farther apart and feel safe. And staff in general is very friendly we went there for our booster shot and I had …
Never been to a clinic with a front desk staff as kind and caring as this one– usually clinics for low-income folks are super overworked and burned out, (understandably) but these guys are super rad. I really like my behavioral health team …
This facility used to be filled with great doctors who do their job, I miss them. since they moved, which shouldn’t have anything to do with anything, they have become complete Garbage I became afraid to even come in because the so called …
The staff is very kind and work to get me scheduled as soon as possible. Katherine Hoffman has been a great practitioner! I can’t imagine I have been an easy patient to treat with all my issues but she has gone above and beyond to attend to my physical and mental health!
This clinic is truly great! I am only coming here from now on. The staff was very helpful in getting an appointment for me as early as they could. They are wonderful greeting you and assisting you at the office. And best of all, Dr. Romero is very helpful in all that I needed done. I am very happy with this clinic.
I’ve been going here for years. Not sure what happened here but I will no longer be coming back and am hoping to find a different family doctor for my parents and brother as well. My dad’s appointment got cancelled at the last minute twice …
I’m very frustrated because I had been calling Packard Health-Ann Arbor for weeks to get a referral to a dermatologist. They never picked up. I ended up sending a portal message and got a response days later. They recommended a dermatology …
Dr. Romero is a blessing. For the first time in a long time, I felt truly heard and understood. I left the office feeling like a weight had been lifted off my shoulders, I highly recommend him to anyone looking for a caring and …
Good clinic
Poor service, poor care, dangerous.
Very helpful
If I could give zero stars I would
I have autism and was having an emotional breakdown they handled it very well
I have had good dr care here.
Very very disappointed in this clinic. Would not recommend. Poor customer service, as well as dangerously poor care.
Great office! Employees are helpful and lots of different resources and food pantry love my doctor doctor🤧 …
I am very happy with everyone who works in this office. They are all very nice and sweet.
I have found the front desk staff, the nurses and doctors all to be wonderful and helpful and to have an honest concern for and dedication to thier patients. Great Place.
Individual staff members have been great, but too many appointments have been changed or rescheduled at the last minute.
This is by far the best community clinic I have ever been to. I especially recommend Ronald Romero as the most extensively knowledgeable primary care physician I have ever worked with as a patient
Very Good Patient Service …Nurses and Staff are always there to.Help.out in any Question or Matter…THANK YOU ALL FOR YOUR GOOD SERVICE….GODBLESS YOU..🙏😇❤💙 …
Dr.Christensen I had him from his own doctor office and was able to easily transfer me here where he was! And everyone who works here seems to be pretty nice as well 🙂 thank you for being awesome everyone!
Requested a physical and got a 5 minute zoom meeting and was charged $134. When I told them I need them to physically look at me to give me a physical, they said “you’re probably fine”. When I tried to talk to them about it, they sent it to collections.
Dr. Raymond Rion has been my primary care Dr since 2004. We have an excellent doctor/patient communication going, and I trust him implicitly. I’d recommend him to anyone! Ray, you ROCK!!!!
I write this truthful account with the intent to help even one person get back to true health. I had been a patient at PH for years and had loved being under the care of initially Dr. Sinha and then Dr. Shah. However, when I became …
Terrible at scheduling appointments and keeping them, will change appointment and not tell you and fail to call in prescription and now I go without. Thanks doc!
I give this place 3 stars because of the front desk mostly. The providers are fine but front desk gave me inaccurate information about the kind of care they provide and then scheduled me with the wrong kind of provider. Due to insurances …
I can’t believe the doctors office I have been going to since I was a kid wants to risk my health and maybe even my life just to push there agenda. Because they would not help me I will lose my job. Thanks alot for nothing and I hope karma comes back on all of you.
I just recently started coming here to Dr. Nichols as I have not have a permanent doctor in about 7 years. She is so amazing and down to earth and friendly. Most importantly she is very knowledgeable and is very good at explaining the …
I would have given a zero, but that was NOT an option. I had been a patient for over a decade of this practice, but they have become the WORST medical provider in Ann Arbor. I was a patient of Dr. Raymond Rion for almost 25 years, but …
They messed up my time I was supposed to come in.
Was supposed to have a appointment at 8:30 am and and they had it in theyre computer for 3:30pm. …
Not sure why other reviews are less than stellar. I have been searching for a decent doctor and supporting staff for over 4 years now, and I am abundantly pleased with Packard health. My doctor is professional and no nonsense, all of the …
Their customer service team are very short and rude when you call them for help. I got the driest “morning how can I help you” monotone and disinterested the entire time. And then “mm bye” and hung up on in middle of my “have a good day” this is not my first or second bad experience with them.
Both dr!s I saw in person were nice as was the one via telemedicine. I called ahead and even did a telemedicine appointment to confirm that the doctors could write my prescriptions & was told yes. Then first I saw dr.Romero which I’m sure …
Booked an appointment before a month for an annual physical and When I arrived the place looked like a barn and I seriously thought I had the wrong address. They have a sign to call and I did and was told to come inside to register and I …
Close you’re eyes and imagine feeling lava running down your neck. Imagine having your arms feel like they are touching the sun. Now open them and take step back. That kind of soul searing pain is what I live with. Day to bone breaking day. …
Let me start by saying, I understand there is a Global Pandemic occurring. There are many barriers and jumping through hoops for the Medical Field currently. However, I have been with this practice for YEARSSSSS and the issues I am about to …
Came in to get testing done and there was an initial code mix up with insurance and they walked me through that so it’s not all bad, but they refused to give me my test results over the phone and made me schedule another appointment just to …
I have had nothing but wonderful experiences at Packard Health. From Dr., to staff..everyone has been great. I had always had trouble getting referrals from my old PCP, but I was given them my first visit here. Thank You, to all of Packard Health for your help, time and patience.
I’m deeply disappointed and disturbed by the lack of care and the misdiagnosis my husband received at Packard Health in October 2020. …
These people can’t seem to get it together. They can’t get prescriptions right, can’t get billing right, and worst of all they can’t seem to forward the proper paperwork to the hospital. Their staff is rude if you ask the simplest of …
I came to Packard health on a recommendation from my therapist a few years ago. I saw Dr. Romero at one of the worst times in my life and he truly helped me turn my life around. I discussed my situation and the level of empathy and …
not to happy anymore…told the doctor i needed a different med for my illness he would not change it. just wanted to increase what im already using. staff sloppily fail to fax to papers back for a potential employer. for my meds list. they …
After waiting over a month to be seen by my therapist, I got a call two hours before my appointment telling me my therapist was not supposed to be in the office today. I had already taken time off work and found a babysitter. They …
Staff at desk was very nice ,warm and friendly!
The office is much bigger now so people can sit farther apart and feel safe. And staff in general is very friendly we went there for our booster shot and I had …
I have been going to Packard Clinic for about 20 years.
I would not go anywhere else. The care, Dr. Ruin and his staff gives are …
I would have given this practice zero
Stars, but google does not allow this. …
Never been to a clinic with a front desk staff as kind and caring as this one– usually clinics for low-income folks are super overworked and burned out, (understandably) but these guys are super rad. I really like my behavioral health team …
This facility used to be filled with great doctors who do their job, I miss them. since they moved, which shouldn’t have anything to do with anything, they have become complete Garbage I became afraid to even come in because the so called …
The staff is very kind and work to get me scheduled as soon as possible. Katherine Hoffman has been a great practitioner! I can’t imagine I have been an easy patient to treat with all my issues but she has gone above and beyond to attend to my physical and mental health!
This clinic is truly great! I am only coming here from now on. The staff was very helpful in getting an appointment for me as early as they could. They are wonderful greeting you and assisting you at the office. And best of all, Dr. Romero is very helpful in all that I needed done. I am very happy with this clinic.
I’ve been going here for years. Not sure what happened here but I will no longer be coming back and am hoping to find a different family doctor for my parents and brother as well. My dad’s appointment got cancelled at the last minute twice …
I’m very frustrated because I had been calling Packard Health-Ann Arbor for weeks to get a referral to a dermatologist. They never picked up. I ended up sending a portal message and got a response days later. They recommended a dermatology …