Ross County Water Company, located in Chillicothe, Ohio, is a nonprofit business. The company offers a range of residential and commercial water services.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
| Friday | 8AM to 4:30PM |
663 Fairgrounds Rd, Chillicothe, OH 45601
Very nice office manager. Not happy with the water co .policies. problems not resolved.
I’d give this company a no-star if it was possible. Worst service ever worse customer service ever company’s a total joke. From Jan 1st to Dec 1st pandemic law’s .
They are good people to have your water through they are really reasonable on their price they will work with you on your payment and will give you extra time to pay your bill so it doesn’t get shut off on you they are wounderful all the way around.
ABSOLUTELY THE RUDEST PEOPLE I HAVE EVER MET. They shut our water off for incorrect reasons and made us have no water for over 24 hours ….. The service man was at my house and said he would turn it on but the ladies in the office said …
Completely useless customer service.. Call to pay bill the date as posted on bill. Say if dont pay extra its gonna be disconnected. Not stopping going to send this to channel 6 news
Only reason not a five is the person who answers the phone. The first person you deal with should be the most pleasant to set the tone, I felt like I was a major inconvenience. Levi the service man was absolutely awesome to deal with and …
Turned my water off after i had an insurance claim with them due to leak. Payment was 12 days late first time ever and the assistant manager made me pay a $100 service fee to turn the water back on. Worst utility company ever.
Horrible. My mom asked them to turn the pressure up a bit and they cranked it up so high it blew out the stuff under our house causing a huge leak, andl oads of floor damage. But the worst part is they won’t adjust the bill in any way.
Tremendous customer service! I called on a Friday at 2:45pm to report water running down my driveway. By 3:30 there were 5 water trucks, a backhoe, cable company, and electric at my home. The leak was found and fixed immediately.
Why can’t you leave a recording about when a water outage might be fixed?? We are just left to guess when the water will come back on I guess. Also, why do you have the city number as an option to report water issues? You are COUNTY. the …