Slow response time – poor customer service – poor communication with doctors and on top of all of it they screw up orders consistently. Go somewhere else!
They need to change there name to unreliable. They have ordered me the wrong part for my wheelchair about 10 times now and to get any service done is about a 2 week wait.
They have very rude drivers in Minnesota. They have no respect for other drivers, and they need to teach a driving class to their van workers! I almost got ran off the road today by a driver in Brooklyn park, MN that works for this company. They are a bunch of extremely unprofessionals!
These folks are great! Very proactive in filling my order and need and basically they did all the work for me and delivered to my door in less than 48 hours. Thanks!
Lol, if they could live up to their name, even by 50%, I’d consider giving them two stars. Slow response, and over promise. Telling customers what you think they want to hear is a set up for disaster.
I would not recommend them, Staff is hit or miss rude to me. I also didn’t appreciate how the staff talk to ma about my finical issues. I found my CPAP supply’s online for half the price.
I’ve been my son’s medical equipment with reliable and for the last three months I have been telling them that my child is at the point where he is out growing his straps on his wheelchair and he needs new ones and no has yet to bring them. …
I have had nothing but the best treatment. Providers that I have used for many years still do not match up to Reliable Medical.
Rachel from customer service is the most caring and helpful person I have encountered.
I have nothing but love for these people! Rachel and Aaron are the best at what they do! When their competitor dropped the ball getting us set up, Rachel went out of her way to pick it up and make sure we have been taken care of! Kudos to …
I was in desperate need of help today with an item and contacted Reliable Medical. They went so far above and beyond. This is the first and only review i have ever done. I could not have been more satisfied with the outcome. Saved me $$, time, and stress! I can’t thank them enough! I highly recommend this company and staff!
Less then 1. They have no refreshments for the guest. They were out of water and when asked for some more for my consumer , the woman at the front desk stared at me and said ” I can get you a cup” …. well sure, that can work too… then …
I have been with reliable medical for almost 15 years. I came here originally because of one service member who was an amazing repairman and the guy could fix anything! He retired unfortunately probably 6 years ago and no one at this place …
I waited 6 months for a wheelchair that would help me be more independent. What I got was a chair that I cannot use and they tell me I cant give it back for the chair I thought I was getting. My shoulders are hurting from trying to maneuver this chair. I am a above the knee amputee just trying to be independent.
Mean as hell. Go elsewhere.
Great company to deal with!
Socks loop neek u stocks
Excellent customer service
Uncooperative! Did not believe me that my insurance would pay for a walker with a seat! I will never recommend this place to anyone!
Thank you for helping restore our chair after Handi Medical damaged it. Excellent customer service, excellent repair!
Slow response time – poor customer service – poor communication with doctors and on top of all of it they screw up orders consistently. Go somewhere else!
They are wonderful and go above and beyond to make sure everything is safe, fitted, customized, and convenient for clients.
I’ve had nothing but great service on a family members wheel chair. They go out of their way to get it done quick.
They had everything I needed and were able to bring it to me and easily stock me up again when I needed more! Love love love them.
They need to change there name to unreliable. They have ordered me the wrong part for my wheelchair about 10 times now and to get any service done is about a 2 week wait.
199% satisfied!!! Got me everything I needed and they were very quick! Surpassed my expectations and definitely will be a repeat customer!!!
They have very rude drivers in Minnesota. They have no respect for other drivers, and they need to teach a driving class to their van workers! I almost got ran off the road today by a driver in Brooklyn park, MN that works for this company. They are a bunch of extremely unprofessionals!
These folks are great! Very proactive in filling my order and need and basically they did all the work for me and delivered to my door in less than 48 hours. Thanks!
Lol, if they could live up to their name, even by 50%, I’d consider giving them two stars. Slow response, and over promise. Telling customers what you think they want to hear is a set up for disaster.
I would not recommend them, Staff is hit or miss rude to me. I also didn’t appreciate how the staff talk to ma about my finical issues. I found my CPAP supply’s online for half the price.
I’ve been my son’s medical equipment with reliable and for the last three months I have been telling them that my child is at the point where he is out growing his straps on his wheelchair and he needs new ones and no has yet to bring them. …
I have had nothing but the best treatment. Providers that I have used for many years still do not match up to Reliable Medical.
Rachel from customer service is the most caring and helpful person I have encountered.
I have nothing but love for these people! Rachel and Aaron are the best at what they do! When their competitor dropped the ball getting us set up, Rachel went out of her way to pick it up and make sure we have been taken care of! Kudos to …
I was in desperate need of help today with an item and contacted Reliable Medical. They went so far above and beyond. This is the first and only review i have ever done. I could not have been more satisfied with the outcome. Saved me $$, time, and stress! I can’t thank them enough! I highly recommend this company and staff!
Less then 1. They have no refreshments for the guest. They were out of water and when asked for some more for my consumer , the woman at the front desk stared at me and said ” I can get you a cup” …. well sure, that can work too… then …
I have been with reliable medical for almost 15 years. I came here originally because of one service member who was an amazing repairman and the guy could fix anything! He retired unfortunately probably 6 years ago and no one at this place …
I waited 6 months for a wheelchair that would help me be more independent. What I got was a chair that I cannot use and they tell me I cant give it back for the chair I thought I was getting. My shoulders are hurting from trying to maneuver this chair. I am a above the knee amputee just trying to be independent.