Tolley Community Management

Property management, Tolley Community Management

Atlanta Association management at its best. Let Tolley Community Management’s experienced Atlanta Association managers care for your … See more

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Tolley Community Management Reviews ( 50 )

  1. Patricia Hillen is the property manager at Dresden Creek. I had a disagreement with her concerning replacing gate clickers. She has since refused to return my calls or emails or fix my work order at my property. She sent me an email with …

  2. Jay was of great assistance with answering all of my questions when our community’s water had been turned off for repair. He provided an estimate as to when our water would be turned back on and it was with minutes to spare!

  3. Worked with Amy Johnson Key – VERY NICE!
    I purchased a home in early 2021 and was working on now paying HOA Dues for 2022, but was confused and didn’t understand how I set it up to automatically pay my …

  4. Mike from Tolley is excellent, he was fast and professional. I called and he helped solved my problem in less than 5 minutes. We’ve always been happy with Tolley but mikes service this week was excellent!

  5. Its not a good HOA company they do not take care of the property every time i call about something they say will do but nothing is happening.i been putting lots of work order for grass for bushes in front of my house they do not do anything …

  6. Jeremiah is an amazing Manager and an asset to Tolley Management. He responds quickly, follows up, and is fair to all vendors and clients. All the properties he manages is lucky to have him!

  7. I am so pleased that Jeremiah Dickson is Community Manager for Marietta Mill Lofts. I appreciate his excellent communication, follow-through and attention to detail. Jeremiah is professional and diplomatic.His sense of caring and dedication comes through in his work.

  8. Amy Johnson was phenomenal! She helped us resolve what seemed to be an impossible situation that began two management companies before. She was always accessible and worked with us and the attorneys to get our issue resolved. Amy was always patient with us and was flexible in dealing with all the changes. She was truly amazing!

  9. Great company to work for as a subcontractor, been working for
    Christopher Walts on some job , he’s alway returns my calls and Communicate well with all projects thank you for the business 🙂 …

  10. Can’t and won’t answer simple questions about violations. Even after you fix the problems after the warning letter, they keep fining you. Looking forward to getting out of this neighborhood so I can avoid dealing with them.

  11. Kimberly was very professional and courteous when helping me navigate through the website and resetting my password. I hope your organization has more individuals like her

  12. I submitted a repair request on 8/2 to repair a cleanout plug. The followup correspondense was immediate and the work completed on 8/6. Maricel Maloloy was the representative that helped with the request. Great job!!

  13. We use Tolly for managing our community. Sasa Altamira helped us reserving our club house for a party and she had been very prompt in replying to our emails with any questions or concerns. Really appreciate her response even on weekends. Thank you.

  14. This morning I called to solve an accounting issue and much to my surprise the receptionist, Ashley G., did not pass me off to another person. She took complete initiative to solve my problem with expediency and professionalism. She is a GEM to this organization!!!

  15. Excellent Management Company. Geny was outstanding and super professional. I had a roof leak that I reported to Geny and she immediately responded back and got me in contact with the contractor for an appointment to view the leak. She also …

  16. I have worked with Chris Walts for awhile now. He is quick to help get the work approved to get done. He is a great guy to work with and I will continue to work with him in the future. Thank you Chris for your hard work and keep it up

  17. I had an issue with my gutters,it was full and they forgot to clean it up when they were in the neighborhood.I contacted Tolley community and after a couple of emails back and forth,Ms.Geny Arcano, sent the guys and they took care of it! …

  18. Jeremiah Dickson at Tolley Community Mgmt provided excellent service and was very responsive through out. Great communication and great experience working with him to complete a HOA questionnaire required for a sale!

  19. I have owned an office in a community they service. I have never had any problem with them until recently. The person that was working for Tolley was HORRIBLE! Since Jeremiah has taken over it is a night and day difference. He is doing …

  20. Bay Springs East HOA is grateful for the privilege to work with Christopher Walts. He recently assisted in getting the entrance sign repaired! Thank you Mr.Walts

  21. My mailbox was bit by a vehicle and had to be replaced. After opening the work order Geny got it replaced ASAP and kept me up to date on the status of the repairs. Great customer service from Geny!

  22. Chris Watts has been invaluable in guiding and advising our board.His insights,quick reaction and attention to detail has helped us in countless ways.We are so fortunate to have him and Tolley Management is as well.

  23. our community manager Amy Johnson has done a great job of holding the community accountable while at the same time making sure to work with us and making sure not just the property, but most importantly the people who live here are taken care of.

  24. Chris Walts is Cedars Glen property manager. Chris done an outstanding job
    With the HOA Board and because of his support we have seen major progress.
    Thank you Chris.

  25. Maricel Maloloy was very quick in providing approval of a requested painting of our home. She received the information requested and came back with a response that was appropriate if we did our part. Thanks Maricel and the Tolley HOA ACC …

  26. Tolley Property Management is in charge of the subdivision at Silver Trace Commons in Dallas, Ga. We have tried to communicate with individuals at their office but various homeowners have left numerous messages only no one calls us back. …

  27. Very difficult to get in touch with as they don’t answer the phones nor respond to numerous emails. One email I did receive stated that I would not be fined for a compliance issue due to coordination with a neighbor and the time of year, as …

  28. Christopher Walts is truly a great asset to your company. He has went above and beyond to help our community out here at East Bay Springs. It is difficult to volunteer being the president, or any board member of a community when we have …

  29. My experience with Tolley Community Management has been Great so far. I also would like to appreciate Geny Arcano’s help. She is doing great job and help us every time. Thank you, Geny.

  30. Jeremiah Dickson is a great manager for our community super helpful and understanding when it come to the warnings and violation. He Even helped me find an affordable lawn/weed company.

  31. Thank you Chris Walts for being patient as I find someone to fix my shutter. I was having a hard time finding someone that would call me back but he recommended a company to me and they where fast to provide a quote and schedule an …

  32. Tolley CM has managed our neighborhood for several years. Christopher Walts recently took over our account and his service has been great. He is very knowledgeable, listens and understands the needs of our hoa and community, and always responds quickly and professionally. Highly recommended!

  33. Geny I am very satisfied with the service that was rendered. I am very satisfied with the person who replaced the window I think his name is Mr. Blair. I want to say thanks again, this is the best response I have ever gotten in this community leaving here for 17+ years.

  34. I want to give a shout out to Christopher Walts! His compassionate and effective leadership has transformed our neighborhood. He is willing to work with you to resolve issues. We are glad to have him on our team!

  35. After noticing that a gutter part was not positioned properly after a sub contractor cleaned gutters, I sent an email to Tolley. In just a few days GENY arranged to have the gutter part reinstalled correctly. Great prompt service/response!

  36. Love the Tolley Community Management Team!!!
    Worked with Jay Dickson recently and I just can’t say enough. His communication, transparency, and dedication to quality is simply unmatched! Can’t wait to work with him again in the future!

  37. When I contact Brenda Morris via email or phone she always responds.
    We openly discuss any concerns I may have, and she takes the time to explain things to me, she makes wonderful recommendations which are always helpful and …

  38. My experience with Tolley Community Management has been excellent. I would like to also say how much we appreciate Angela Rodriguez’s help. She goes above and beyond to help us every time. Thank you, Angela!
    Carin H with the Crossings.

  39. Our HOA has been using Tolley Community Management for some time. This year we had a new manager assigned to our property… Christopher Walts. Chris has done an excellent job for us. He’s attentive, detail oriented and on top of his …

  40. Jay Dickson has recently been assigned to the management of the property in which I own a unit. He is personable and has been a pleasure to work with. He is thorough and works to solve the issues that have arisen. I especially appreciate …

  41. Our community has been with Tolley since 2016 and I couldn’t ask for a better property management company. Mike (retired) was always such a great help with advise, budgeting as well as Chris who has taken his position. Chris has gone well …

  42. As a new homeowner, I am getting first-hand experience of all it takes and learning a new way of life. I am grateful that Brenda Morris is patient, informative, and empathetic each time we have communicated which is also a reflection of how …

  43. Our office recently reached out to request time-sensitive information from Tolley Community Management and we had the best experience working with Susan Amador! Susan was absolutely amazing! She was very knowledgeable, quick in her …

  44. Liz is the most professional and efficient community manager I have ever met. When I thought I have been mistakenly judged as a violation and fined for no reason, communicated with the other manager was unsuccessfully. It was Liz who …

  45. My experience with Mr. Jeremiah Dickson has been exceptionally awesome. He’s punctual and very much informative. We had some issues a few weeks ago where Mr. Dickson was more than willing to assist us. Me and my family was on vacation at …

  46. I am so thankful for having Jeremiah Dickson now working in our community! I had issues with work that was being completed and called the association and he came that same day to see the issue and swiftly was able to work the the …

  47. Jay Dickson is a superstar in Community Management!
    I’ve been in the construction industry for more than 20 years, and Jay’s communication, perseverance, and integrity enables us to work fluidly with the …

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