The Polk County Water Authority (PCWA) supplies drinking water and sewer services to the unincorporated portion of Polk County, … See more
Read More| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
1381 Rockmart Highway, Cedartown, GA 30125
Great places
Not professional and unwilling to help customers.
These people are rude, they don’t care about helping you.
The people here are rude and in no way professionals. On the cell phines and ignoring consumers
The people who work there are not friendly at all. Arrogant condescending jerks.
They don’t care about anything other than getting paid!
Everybody there seems to Hate their Job!!!
If ever i had any trouble these ladies were generous and took care of me.
Rude, arrogant and willingly unhelpful, particularly the brunette woman who thinks her s@*t doesn’t stink. YOU know who you are.
Charge you late payments and processing fees but live in the 20 th century where you can’t set up auto pay over the phone, I thought it was 2019?!
This place is a joke. They add on $$ to your bill for stuff that never happened. The staff members are rude and very unprofessional
These people are rude mean Clueless they hate their job for sure
It is nice that you finally got onto the internet but I agree your billing should be online and it would be nice to be able to check the balance at will online as well. 21st century is waiting.
Yall are way to high this month something not right that for sure. When was 42, 20 last month and now this month 68.08 yea yall not going to be seeing all that money until yall start reading meters right.
Worst experience I have ever had out in this county! The staff is EXTREMELY unhelpful and rude. They don’t even know how to run a credit card correctly.
The staff are unprofessional and rude…… They need to raise the bar when it comes to hiring people, Im recording my next visit to pay my bill and it will go viral all over the internet and ill keep doing it til the entire staff is …
These are the rudest people I have ever encountered they were absolutely no help we had a leak at our house could not get their meter to quit running enough to get it fixed when I called after leaving me on hold for 15 mins they informed me I had to come pay $75 before they would come turn it off . That is a scam. All about money
This was the City of Cedartown. Make sure you get everything recorded and in writing. I canceled my water service and they held the service termination enough days into the new billing period so they could charge me the basic charge. …
Everytime I go in they are always so polite, the whole staff, they all say Good Morning, How Are You Today, I Guess if You go in with a good additude u get addressed with a good additude. I have found in my life time People tend to treat …
They have the absolute worse online sign on process out there. Too many glitches. Now I have to drive up there and see if it’s true what everyone is saying about the employees. If they are rude I will post again.
I think it’s great to be able to pay you bill on line but good Gosh can’t you fix it so we pay to you and not some company that charges $4 just to pay a bill. My stars people get up to date, you charge for every drop of water used so do …
The online bill pay is useless!! Charges to pay by phone is stupid! They need a lot of work to make the payment process work.
Great people in the office. Helpful an will get to any issues you may have in a timely manner.
I had an issue with water pressure and I spoke with miss Ashley. She was very understanding and did everything in her power to help me. She addressed my concern immediately. It’s not often you find someone with this level of customer service. She deserves a raise and I applaud her!!!
I had my house under an automatic payment for the past 2 years with paperless billing so I didn’t have to worry about it turns out for the last 3 months I get a lovely surprise that they change the payment system without telling anyone …
The blonde haired lady at the window is so nice. She is friendly and pleasant to deal with. The previous girl wouldn’t even speak to you. Thank you for replacing her!