For over 35 years, our private practice has been providing generations of families with the highest quality care. From primary care to behavioral health, you will find the most advanced, comprehensive and coordinated care for your child at Pediatric Partners of Gwinnett.
| Friday | 8:30AM to 1PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 1PM |
| Tuesday | 8:30AM to 1PM |
| Wednesday | 8:30AM to 1PM |
| Thursday | 8:30AM to 1PM |
4120 Five Forks Trickum Rd SW Ste 102, Lilburn, GA 30047
(Translated by Google) They are excellent doctors, the treatment is really very good. …
(Translated by Google) It is too impossible for me to answer the calls we have been calling for weeks to make an appointment …
(Translated by Google) The place is very beautiful, but the attention is more important, and they need to be more interested in the patients, they do not care about the needs, they just work without interest in what they do, and nothing …
Terrible Terrible !! I really hope to get hold of the manager of this doctor office. They never answer the phone. The staff is very rude . I drove all the way to get an appointment and I managed my schedule according to it and they just …
No one ever answers the phone. I had to call 5 times for someone to answer for me to bring my future baby in at 8 months pregnant. Rediculous. Now I’ve been trying to call over and over to make an appointment because my baby is in the nicu …
Very professional
Excelent team !!
Excellent experience
Great service
Excellent service!!
Everyone was pleasant
Best place ever !
It was good and on time.
Nice Place, Nice Doctors, Nice Attention!
Dr. Sara was amazing!!!!!
Waiting for Doctor for too long
Care giver was awesome!!
Love Dr.Lowen….
Always fast. Always helpful.
Love the office and the staff.
All the staff are very friendly.
Nice clean and friendly staff
Friendly staff, very clean environment!
Wonderful staff and very helpful and courteous
I never even met the doctor.
Great place for kids to get well.
Not sure
Amberley
THE STAFF IS SO AWESOME!
The staff is really nice and quick!
Rude front desk staff
Very nice and caring people. Thanks, Laura.
They don’t answer there phone
Always professional, caring and friendly. Thank you!!
Expert and very knowledge doctors and excellent service.
Very little wait and great doctors!
They are great with both of my kids!
Always friendly staff and great with my sons!
The office staff was polite and the service was convient.
They are awesome and are passionate about their patients
Awful experience. Will not go back and I don’t normally write reviews!
Very bad phone service
Great service but very long wait time.
Highly recommend this practice. Michelle is awesome!
Ms Laura and Ms.Carrie were great ! They were very helpful.
Friendly staff, quiet area, clean facility warm environment.
Wait time was terrible but the service was great.. . .loving MA and provider
DON’T visit them, to slow, waiting time with appointment,- 2 hours, worst customer service
I love this doctor’s office, everyone is very nice
All of my children are seen here! We love all the Doctors!
Don’t expect them to pick up call
Mrs.Harrison was very knowledgeable and attentive of my concerns!!!
Its a great place. Leo been going there ever since he was a baby.
Called for hours to schedule an appointment for an existing patient and no one picked up
The clinic team is always very helpful. Quick with paperwork
Always convenient. Love that they have the after hours clinic!
MA wasn’t friendly and they gave the someone else paperwork, didn’t apologize or anything.
Terrible!!! Long wait times and unfriendly staff that does not know what they are doing!!! My child is never coming back to this place!!!
Normally the wait is very long. I believe in 16+ years this was the first time I was in and out with in an hour.
They are not going to pick up your call
I waiting 40 mins in the room waiting to be seen. She also seemed to be rushing us out the door.
Too much wait time even with an appointment.
Better to find another practice.
Love bringing my little girl here staff is so friendly and Michelle is awesome !
I’ve been coming for a few years and the visits are always great. Knowledgeable staff!!!!
It was good customer service, the staff was nice and so was the doctors.
I called to make an appointment but they are never picking the phone
Worst doctor office ever.
They were very friendly, provide a lot of useful tips to being a mom!
The nurse practitioners are wonderful! Very cheerful. Very good with kids.
My kids see Dr. George and he is absolutely the best. The stuff is also very friendly.
Always 5 stars here. Been going here for about 5 years. Always friendly and professional and take of our 2 girls!
Love this place I have been coming here for over 15 years and the service always the same smiling faces and great service at Liburn and Norcross location love The Porch Family
We have been with this practice for 5 years. The entire staff are all wonderful folks!
Follow-up appointments for immunizations should be scheduled automatically and patient reminders should be utilized.
I’ve been on hold for more than 30 mins.
Update: I was able to talk to someone and my concerns and questions were answered. Thank you!!!!
Super slow staff, keep changing my appointment time without letting me know.
I love this doctors office they are very knowledgeable. Very kind The staff is very friendly and very caring they’re awesome.
My girls have been seen at this practice for 4 years. The doctors are amazing and so are the front desk girls
Horrible Service. They never answer their phones and never return your calls. They are so hard to deal with that it’s so frustrating.
We have been with Dr Allison for a long time she is so thorough with patience & great personality.
Love this place they alway have last mint appointments the doctora n nurse practitioners are outstanding they care and address every concern u have i have been going to them for five years and are stil the best n child medical care
I have 3 girls and always a great quick experience. Love the separate sick waiting area.
I’ve always had a good experience at PPOG staff is always friendly and they have after hours for sick walk in which is very helpful with two little ones
Always friendly staff, nurses and doctors care for their patients very much.
Facilities are always spotless and of course, kid’s friendly.
Got in when my child’s appointment was scheduled. Received the correct treatment. Great staff.
You guys take too long to answer a call. I’ve been calling for the past hour to change my daughters appointment and you guys don’t answer the phone. What a terrible service.
The slowest Doctor office i seen they need to hire more professional front office personal every time you called them they put you on hold for more than 10Min sometime they even forget you.
My children have been coming here for 11 years. Dr. George is the best. I wouldnt take my kids to any other pediatrician
The staff was very professional and made us feel so comfortable. This dr was thorough and made my son feel comfortable
Very kind staff made my grandson feel comfortable he likes everyone there never have to wait maybe 5 minutes will be keeping this dr
The doctors are always kind with my special need daughter; they helped me understand how to help my daughter at home. God bless their work!
I wish I could give this place negative stars! There is 0 professionalism! I’ve experienced a male employee talking on his phone using inappropriate language! My children come here to get a check up not to learn foul language!
*update* 8/1/2018
New locations were opened, which made the place flow much better and wait times much shorter. Great place and im glad they fixed the over crowding issue.
Wonderful docs and NP’s , absolutely horrible office manager and staff. If it was not for the wonderful docs and nurse practitioners I would be leaving the practice that I’ve been a part of for 8 years
The staff is very courteous and the wait times are not long. We usually see Dr.George and he is very nice.
I’ve been going here since 2015 with my first child I just recently had my third never had any issues my kids has always received great care here.
Nobody answered the phone I’m trying to make an appointment for a week but no response I hope I find another doct for my kids
I grew up going to this office. I loved the previous doctor, and have always been fond of Dr. George and his staff. I wish I could still go there! 🙂
Whenever we come here the wait time is always more than an hour 🙁
My child had 104 fever and we had wait for one and half hour to see the doctor!!!!! …
Been on hold over 20 min now and yesterday was on hold 38 min and still havent spoken with anyone. Says to press 0 to leave a message but then busy sigbal and hangs up.
Wonderful place I moved 30 minutes away but still take both kids here!!! We love Dr George !!! Great staff!!! I highly recommend !!
The worst answering service for FOUR clinics !!! Come on ! I don’t want to heard the Verizon recorded message ! Get a better answering service if you care about the kids !
Always a great experience when we visit, no matter what location, the Doctors and Nurses are great! Also, I like the 5pm-9pm hours for sick visits.
I have been coming to this location for a very long time at least over ten years. I just wish that they could still see my children when they get grown I have 3 more years left with PPG . Dr. George is the best😍😍😍😍 …
Had a great experience. Doctor, nurses, and staff were all competent and personable, waiting room is comfortable. We’ll be back.
It great place fir the kids qe miss doctor lowen she great with our kids but they are to far for now but we will miss them and dr.lowen very much my kids just love her
Very friendly staff and fast service. Loved it that the doctor didn’t rush the appointment and listened to all I and my child had to say.
Dr. George is a wonderful doctor and the staff are friendly. My son has been a patient here since a baby and i would recommend this office to anyone.
Our appointment was at 10:00 am and we didn’t get back there until 11:00am. There where kids that came in after us and they got called back as soon as they came. So I don’t understand why it took so long for us to get called back. It was just a 13 year old check up.
My visits are always pleasant. Pleasant staff and caring doctors. Clean location. Short waits. I love this place!
This place has THE WORST customer service ever. While I was their with my children, there was a man literally hollering and cussing at the receptionist. I was blown away! I will not be bringing my children back and definitely would not recommend anyone else to bring their children here.
Very positive experience with this practice at the three locations (Norcross, Lilburn, and Lithonia I have visited. Had a Lactation consultantion with Dr. Marlow today and she is excellent.
Wonderful practice! Everyone is nice and Dr. Davis is so great. They offer evening hours as well which is so convenient. I highly recommend this practice.
If you are looking for a doctor that goes above and beyond to help your child, you should go to Dr. Stephanie Waldrop. She diagnosed my daughter by assessing all of her symptoms when other doctors did not look at the bigger picture. Thank you Dr. Waldrop
I love this place i drive from Conyers to here and my new born get exceptional care. All the doctors are so caring. They even have a separated area for newborns. Excellent place.
Although nobody really likes to go to the doctors,when ever I bring my son here it’s always a pleasant visit..all the doctors that work here are knowledgeable & friendly..the girls at the front desk are super friendly and helpful.. I’ve …
Been coming since my youngest son was born we love Dr Bessey and love all the staff he’s great with all of the boys
Mrs Harrison is amazing for the fast response on the portal.
Five stars Review!!!!
Great Customer Service
This place is amazing. It’s clean and organized. The nurses and doctors are very nice and welcoming. Check in and check out are quick and easy. I definitely recommend!
The people at front desk are very rude. I’ve been calling since about 11:00 am in the morning and is now 3:53 pm to make and appointment for my son and get a refill but It has been impossible every time they answer they put me on hold …
Recently, Alex (MA) and Mary (FD) helped me get information I needed about my child’s visits for a year! They were very kind, and their response time to my request was incredibly fast. Thank you girls for your help!
Switching my kids today. I have had several occasions where they schedule appointments with PAs who can’t perscripe anxiety meds or adhd meds. Because of the miscommunication my son has no medicine. I was in tears when I left.
I needed some school paperwork filled out for my son’s eligibility. Najee made sure I received it in time. She ‘s the best. Thanks Najee!!!
My wife and I love pediatrics partners of Gwinnett. We’ve been taking our 4 kids to them for a few years now and honestly we have NO complaints. We recommend it to all parents.
Dr. George is awesome, we miss Dr. Wexler, however the office staff is the worst! So rude and not at all informed. In the 5 plus years we have gone there, officer managers and all other staff including doctors except Dr. George just come and go, so I cannot recommend them
Absolutely wonderful pediatric office and team!
These people do not answer the phone impossible to set appt
Each visit at this pediatric there is always, i repeat always 15-20 mins waiting in the waiting area before you are called in even though there are no patients waiting, again when you are sent in the room its another 30-40 mins waiting …
In the middle of a pandemic the nursing assistant at the Lilburn location can’t failed to practice BASIC hand hygiene. When asked to change her gloves in-between blood draw of my children, she replied “why I did not touch their blood.” She …
The MA who dealt with us very impatient and abrupt with my daughter.
It’s also surprising to me that the nurse practitioner who saw her told me that …
The front desk staff very friendly and helpful. the nurse and the doctors are extremely helpfu too. I love to take my children this location .I have been taking my children the last 11years I love the whole stuff love it .
I’ve been coming here since elementary school, and they’ve always taken great care of me. Sad to be leaving as I will be 21 this year. I will definitely miss this place. Thank y’all for all your hard work!!
Worst service ever!! The doctors are not doctors, all the nurses trying to run the place. Book an appointment for your kids by spending 15 minutes on phone, then wait for 1:30 minutes for your turn, then get seen by a nurse for exactly 5 …
Dr. Lowen is great, but I will most likely switch offices because they’ve been out of three vaccines in the first 12 months of my child’s life (including MMR), which is pretty unacceptable in my opinion.
The staff is caring and very nice. Always Have appointments available. All the Dr are the best and take there time to listen and take care of your child needs .. never in a rush .. 🙏🏼 …
Had to use the out of hours service today and the team were brilliant. Chloe in particular was really helpful in helping us resolve an issue with the prescription. She even called to check it was sorted. Fantastic service.
My kids have been with Pedatric Partners of Gwinnett for years, and I will be there for many more. The knowledge, level of care, and love they show patients is simply amazing. The doctors are truly gifted and amazing.
Its funny that u would ask me about my experience at five fork gwinney ped. Of gwinnett. It was horrible!!!!.
We came in to deal with a nurse who barely said 2 words to me or my child. Not …
Very professional and friendly. Had early morning appointment, get in very quick and didn’t have to wait for a long time. Doctor is very patient with our questions and spend enough time answering our questions. Highly recommended.
I love this place, Dr. George is the best I really like he’s dedication to his job my kids love him! All the staff is great we always feel welcome, my oldest son has ADHD and he loves hugging everyone and all the staff is always ok with him …
This entire practice has been a blessing to my family. Dr. Bessy is the best. He’s “old skool” straight no chaser. His bed side manner is unmatched. The after hours office beats going to CHOA for 4 hours any day. I’ve recommended this practice a thousand times!!! Salute!!!
this is the worst serviced place ever. everything takes 2 weeks to get through. phone calls will take a minimum of 5 minutes of being on hold and this is IF you can even get through to someone. i’ve had so many issues with this place that …
Both of my children are patients of ppg. We love Dr.George and Dr.Wilson. However ppg recently changed their front desk management and some of the ma’s and our experience have gone from 4 to 2. Some of the ma’s are rude and not friendly as …
I’ve been brining my child to this location (Lilburn) since we moved to the area in 2015. The staff and medical team is outstanding. The waiting rooms are always clean and inviting for little ones. I especially like how the sick waiting room isn’t too different from the well visit area so sick children don’t feel alienated.
Friendly staff and pediatricians, very clean and cozy facility
The staff was very inviting and welcoming. Our first visit was great Dr. Lowen saw my big baby and made him feel comfortable in his traumatic experience. Chantique was awesome. Anastasia was so caring. Thank you!!!!
Custom service is great and the doctors are very informative. There is no long wait which is great when dealing with children. Also love that they have same day appointments available if needed.
I came here once for my son’s 2nd-year checkup and it went well. But I have been trying to get a hold of them for months trying to get a prescription from my son’s doctor about putting him in speech and nothing. I had to show up there to …
Good luck getting anyone to pick up the phone. When you go to an office they refuse to see your child anyways. The walk in hours are a joke.
I spoke to Najee today after previously having an issue getting my medical records faxed. She was amazing, and I felt like she actually cared about my service and opinion of the practice. Because of her service, I’m giving a rating of 5 stars today.
Horrible bedside manner !!!
We started going a few years ago, but the doctor we liked left and soon after, so did the nurses we liked. …
What is going on with the phones I have been trying to call in for a refill for my son for over a week! My son needs his medication for school just to get by in school and since I can’t get ahold of anyone for a refill he is falling behind …
I suffered through three years of visits with three kids before switching pediatricians simply because GPP was the only pediatrician in the area that was in-network for us. My complaints are: 1) Wait times are outrageous – expect to spend …
We visited last week Tuesday in the evening and the lady at the front desk was so so very helpful and kind! I brought in my sick 3 yr old and she did everything she could to get us in and seen quickly. Love this office, I am so happy it is right around the corner!
Great office and staff. Doctors are very caring and knowledgeable. My only negative feedback is regarding the wait time, no matter if you have an appointment or not. Plan to be there for at least a couple of hours.
No one at the lilburn office knows how to DO their job. 18+ minutes on hold just to get transferred to another person and you get hung up on. Then call back and wait another 15+ just to get told what you already know. Because you tried to …
We normally go to the lithonia location but It’s currently closed and we will definitely follow Dr. Bessy anywhere 😊. I had a pleasure of working with MRS.SHANNON JACKSON and when I say she went above and beyond exceeding customer service thanks again for everything. …
The staff is great, especially NP Rebecca. She’s very relatable to mothers and is VERY helpful, she gets an A for bedside manners. …
I have been using pediatric partners for awhile since they we’re bicounty pediatrics. I love because the lilburn location is 5 mins from my house. I took my daughter in for a physical at 5pm because the doctor for my 830am time had an …
Front desk service is horrible.
They don’t like to call them. Most of the time dont answer the phone. If answered then cut off before you complete your quiry.
I’ve been trying for two days now to schedule an annual physical with Dr. Bessey in order to have an accurate health/immunization form for college this fall and I can’t get anyone on the phone. I even left a message with my details and I’ve yet to receive a phone call back.
The doctor’s were great! The only thing that made it a bad experience is that a while back I wanted to get a refund because I did not have insurance but now I do. I called them and the girl on the phone said she will process it through the …
The receptionists were great and very attentive! They greeted each patient as they entered and exited the building. Dr. Kari is awesome and funny and she put our boys at ease!
I arrived with my sick child and the front desk lady refused my child and I. She said the wait time was 2 hours, and that there were 17 patients before me. But the parking lot and waiting area were both empty.
I have been bringing my 3 kids to Pediatric Partners of Gwinnett since 2012 to both the lilburn and norcross office. The nurses and doctors are always so friendly and sweet, answer any questions I have. The offices are always clean and neat..I wouldn’t have them anywhere else but here!!!
Really good service. I never have to wait long and when you ask questions they don’t rush you along. I love the fact that they have a psychologist in office. Now is a really hard time for kids, and some need that extra help along.
I have been a professional registered nurse manager of 22 years who is very informed about past and recent changes in federal and state healthcare. …
The doctors are great, I can’t say enough good things about them. The level of care shown by the providers is why we keep coming back.
I have had some administrative issues in the past, but feel confident that these are being addressed and changes are being made for the better.
We have been patients with this practice since 2000 and have seen many docs come and go, but they are in a newer facility, and the service we got from Michelle was awesome! Responsive and very caring! My only drawback with the wait. Longer than I would like.
We have used Dr. George and BiCounty Pediatrics since my daughter’s birth 13 years ago. While sometimes the wait is long, even with an appointment, it’s worth it for the care and attention to detail the doctors and nurses provide. We love Dr. George!
I have been coming to pediatric partners of Gwinnett since I was a kid. I now bring my kids. Now they offer this 5pm pediatric program which is amazing because I was able to bring my daughter in after a day at school on an emergency sick …
It’s was good place now even call phone no body answer now very difficult making appointments.
I have told this office repeatedly that I didn’t want a certain doctor to see them and yet almost every time I have to take them back they see that doctor. She blew off my child’s ear infection as just a simple cold and basically ridiculed …
The is the only facility where you have to drive all the way to make an appointment.wait time to make an appointment via the phone is unthinkable(days).🤨 …
I had the pleasure of having Laura and Alex assist my daughter on our visit. They both were very kind and informative. We didn’t feel rushed or like we were a bother. The receptionist was kind as well. I would definitely refer others to …
Great staff and short wait times. I was worried about switching drs because we were from out of state and my daughter has preexisting health conditions, but that was no issue at. The dr basically picked up right were we left and my daughter …
Wonderful docs and Nurse Practitioners, as well as great staff! I have been going to the lilburn location for years and they have always been exceptionally knowledgeable, kind, and usually get us in pretty quickly. 🙂
Everyone is very friendly. The assistants are great with kids. They all interact with my children. The doctors are very knowledgeable. I’ve been taking my daughter since she was a newborn (5 yo now) and now my newborn son.
I’m not sure how this pediatrician office is still in operation! I laughed when I heard they were opening another location because they can’t get it together at their current locations. During the short time my child attended we had issues …
We really like Alison Lowen and the nurses, but if you need to get in contact with the office, be prepared to wait every time you call. While on hold it tells you your place in the que, even once you are “first in the que” it will take 20 …
The doctors nurses and the staff are super nice and friendly. My only complaint is wait time. Yesterday my wait time was over an hour.
Otherwise I am very happy with them and highly recommend this medical practice to all parents.
I’ve been on hold for 36 minutes and 9 seconds so far and still haven’t spoken to a human. I’m only trying to get my sons prescription refilled. This has happened multiple times. This office is an absolute disaster, dealing with them is a …
Visit was wonderful as always ,except that the front desk personnel automatically assumed that the primary insurance was Medicaid. So she handed me paperwork that wasn’t necessary for me to fill out. Never assume anything and pay closer attention to the items being given to you. Patients always hate to fill out unnecessary paperwork.
We’ve been going here for almost 2 years. We have always had a positive experience. The TV’s don’t always work in the rooms, which isn’t a big deal for us, but it might be for some. Esp as a distraction for the kids. …
I have taken my 3 year old here from the beginning. They are prompt, the waiting area is clean, with a clear space for sick children and well children. The doctors and nurses are wonderful and are good with small children. My nephew is …
Very clean and modern facility. Staff very personable, professional and kind. NP took the time to listen to out concerns and provided us with a treatment plan that was easy to understand without using so many technical terms . So thankful …
This rating is base on my visit this week. My daughter went for her 3yr checkup. In triage the nurse was not friendly at all no eye contact she didn’t even take height, weight nothing just developmental questions. Then when we see the …
I wish I didn’t even have to give a star. We’ve had an okay experience with the staff (nothing stellar), but every time I go we have to wait forever to see the doctor…even with an appointment. Today I waited an hour and a half to actually …
I’ve been calling for 2 days to get checkup appointments and an asthma checkup for my sons and no one will answer the phone. This is unacceptable. Not impressed at all. We started out at Northlake Pediatrics and when the office closed down …
We have been coming here since my daughter was a few months old. I have never had problems except for today when I got the reminder call for my daughters 4 year old appointment they said it’s for Thursday when I pacifically had it scheduled …
They do not answer the phone and they don’t care about the inconvenience of their patients. Cockroaches crawling around the office.
I have been going to this doctor since I was about 8 and all my siblings are still going here and now my 2 year old son goes here and we all love it! Staff is great and the doctors give you their best in every visit. They are gentle with …
As always we LOVE Dr. Bessey. With him taking over a few years ago DR. FOSTER’S practice I would not take my childern to another doctor. In the front office Jennifer and Alba was especially nice and attentive to my needs as a parent and …
I’ve only had 1 visit at this place with my daughter and all I asked them to do was fax over some notes to a speech therapist so that I can finally set an appointment with them. Between her father and I, we have both been calling several …
I have been using the pediatric partners of Gwinnett for my two sons from birth and I am pleased but I had the best experience ever today. I had some concerns about my kiddos, I called in and spoke to MARY of the front desk/customer …
First I LOVE Dr. Bessey but the office is terrible i came to 5pm pediatric for walkin visit and was told they would not be seeing anyone else even though my child had been seizing and had a fever of 104 was told to drive to Duluth!! I …
I can’t understand that it’s been over a year that no one EVER answer the phone and even when people has been complaining about it there’s still no solution. I have to drive all the way there just to schedule one appointment. More than one year in the same situation. WORST CUSTOMER SERVICE!
You can never reach the scheduling department, via phone or their website. Switching to another provider!
Wait for 30 minutes in call just to make an appointment . They automatically direct my call to emergency office and wait 30 more minutes. No one answered. I’m changing my kids pediatrician now.
The website states that they are open until 9:00 pm but they are not. This is my children’s primary care doctor which is also why I know that they are open until 9:00pm. This is very disappointing specially when you have an I’ll child.
I waited over a hour and a half for my sick daughter to be seen. They don’t want you to be late and will charge you if you are. We had an appointment, was early for the appointment too. They seem too overbooked and a nurse practitioner …
Did have a 3 star review now if I could give zero stars I would. No one ever answers the phone. So annoying when you have a sick child and try to make an appointment. Just go to a different location. This location sucks. I had to come here multiple times just to speak to someone
The service and care is really a hit or miss. We had to come in for care about 4 times in the same week till we were told to go to the ER. As I am typing this review in the hospital, I am not sure if it was a procedural thing or its really …
Our experience today was great! Called this morning to get a sick appointment and they were able to see me with the 20 minutes of my call.(sorry I was late) We were in and out! Very efficient. My kids have been going here since they came out of my womb and no other office compares! 14 and 7.
I wish there was an option to give 100 stars, because this office deserves it hands down. From the moment I called to schedule a new patient appointment for my son, to the initial visit was a wonderful experience. Staff is very friendly and …
Awful!!! So far I’ve called twice to make an appointment! No one answers! The answering service keeps cycling to vm during office hours what a joke! I am actively looking for a new medical group now! 5/20 update I just called the Lilburn, …
I miss Northlake!! Dr. Jenny was awesome. I wasn’t to happy about the merge . Front desk staff is nice . It’s hard trying to get an appt however . I only Stay for Dr. Raza. He is awesome . I hear Dr . Alison is great . I saw another N.p there who I will not go back to however .
Not sure where to start. I spent near 3 hours in a waiting room while they “forgot” that we were there. Keep in mind I am with a 3 year old. Now I am trying to obtain medical paperwork for her school and have spent 3 hours on hold over 3 days while no one answers the phone. Need a new provider asap.
This is the second time that I have brought my daughter to this clinic – for a well child visit. Calling for an appointment was easy. I also received a reminder my phone from a live person. The place looked clean and smelled clean. The …
Even before our first visit as new patients, I was excited that I found Pediatric Partners of Gwinnett. We have a unique type of health sharing insurance account and not many places are familiar with how filing works. They took my …
At Northlake pediatrics, I was happy. I just went with it because it happened so quickly and the Doctors are ok. but today I have had enough. they will tell you that walk ins are welcome but no. The phones are never answered and the staff …
Careless and unorganised.
I was calling, calling and calling to make an appointment. Finally staff answered at 09:37and said I am scheduled at 5 pm and took my phone number also. She …
Been waiting for almost 2 hours, even though walk ins are at 5 there are still others with appointments at 5. I wish Northlake had not merged because I never experienced this wait. They need to go back to the way it was or not take in all …
Trying to get someone to answer your call is almost impossible! I called multiple times, various times of the day, and stayed on hold waiting for 5+ mins for someone to answer only for the call to then be routed to a voicemail. How is …
This location is unpleasant and unprofessional. If you show up late 15 mins they will cancel your child appointment it don’t matter if your child has a disease or disability follow up they will automatically cancel your appointment. We …
I can never get through to them for making my daughter’s their appointment! It’s absolutely irritating.
This is the primary care facility for both our kids (4+ year old and an infant), mainly due to the proximity to our home and the flexible after hours walk-ins. Statistically, we have leveraged the after hour walk-ins more as that time …
We’ve been with PPG for the past 5 years and never had an issue until now. I’ve been trying to schedule a physical for my daughter since August and they keep on canceling the appointment because of scheduling issues. I was rescheduled by …
This used to be a good doctor’s office. But not it seems like everyone is too busy for anything. I have had a hard time getting simple things like a physical for my son and an ear peircing for my daughter. Things that should be simple with …
Mrs.Laura NP and the MA Ketsia is the absolute best. Laura was quick and efficient today at my son’s appointment. Who can see their child’s pediatric on a Sunday! Right, I highly recommend her. Always good vibes!
Ridiculous how you can never make an appointment because nobody will answer the phone. So unreliable when our children need to be seen!
Doesn’t answer phone, had to drive an hour to their location just to see if they were still open! Doesn’t honor online booked appointments, WON’T give you your records unless you PAY $$ (holding them hostage), nonchalant at the front desk, …
Absolutely best pediatricians ever!!! Absolutely love them! ♥️♥️♥️♥️
You have a better chance of winning the lottery than getting through to them on their phone lines. I’ve gotten used to going in person to make my children’s appointments because I can never get anyone on the phone. Today my son had an …
For now over a year we have been having issues reaching them by phone, alllllllllwayyyyyys “we are having problems with our phones”. We called one time for a week. This last time(Thursday 4/14)it was two days tooo long. I finally reached …
I have been coming to this practice for over 12 years and I am more than satisfied with our experience here at Pediatric Partners of Gwinnett! I love that I can feel comfortable and safe and have 100% trust in taking my 3 kids here. I have …
If I could give 0 stars I would! this is by far one of the worst medical practices I have been to for many reasons! …
horrible experience they refuse to go through my secondary insurance I called my insurance they said that’s not how that works they refuse to help me I been going to northlake partners before they close I hate this office took over not a great experience I miss dr tenebuam he was the best!!
Every time no matter the day or time, they always put me on hold and let me wait for as long as 20 minutes, on the day of the appointment the waiting time is over an hour. I have been keeping with this for seven years and honestly I am …
Been a client for nearly a decade. During this time I have never been incredibly impressed with their service, but I have never been incredibly disappointed either. Staff is kind but wait times are ridiculous. Facility is clean but call …
I brought my son here for 5pm clinic, and was sign in with. #10. After almost 2 hours of waiting, I came to ask and they said my son’s name is not in their system!!!! I am angry since they let a sick baby waited for 2 hours and then said we …
Just find another office and check your insurance if they canceled you and you arrived on time. Your insurance just paid for a visit that they denied you or canceled on you. Trust the negative reviews like you would an Amazon purchase. This …
smh Lilburn office is the only ones that answer the phones!!! Like talk about frustrating Calling all 4 locations and no one answers, but Lilburn answers eventually, Thank you ladies. …
They NEVER answer the phone!
Update: I wrote the top review six months ago. Six months later and it is still …
The lactation Maria, is such a GREAT help with breastfeeding. She taught me many tricks and ways on how to get baby to latch on. She even showed me ways on how to stimulate my breast and hand express properly. I’m thankful for her and her knowledge. Thank you Maria!!!
The 2 stars is for Dr. Rebecca Brigola being amazing to my children. My autistic daughter loves her. Regrettably I’m considering leaving this practice after almost 4 years. For at least the last year or 2 its been nearly impossible to make …
They only have a handful of doctors that they rotate between several locations so appointments are hard to get you’ll probably see a PA instead of the doctor. The phones haven’t worked in over a year so you’ll have to go up there to get a …
When I was pregnant and looking for a pediatrician office this was the most convenient and looked like a good place for my son. I was able to call, make my appointment, have them answer my questions and the wait time was fast, I was …
I have been coming here for 2 years now. At first I was impressed but that quickly changed. I NEVER can get through to make an appointment. I call no answer! I go online for assistance, leave messages, and even opted in for text messages …