Total Finance

Total Finance

Total Finance Contact Details

Total Finance Reviews ( 162 )

  1. (Translated by Google) It is the least appropriate place to get a vehicle……they are very dishonest and have a very bad attitude. I DO NOT RECOMMEND THEM👎👎👎 …

  2. (Translated by Google) The financial problem that exists at the beginning to be able to paint you in a contract but then they treat you like garbage, they yell at the customer over the phone, insult and even threaten the customers …

  3. (Translated by Google) Total Finance are thieves with their high interest rates and they don’t give you the facility to refinance…..😡😡😡😡 …

  4. (Translated by Google) It is a crap of financial I do not recommend they can never let you know anything and they harass you very ugly they have no service is a bullchit …

  5. (Translated by Google) Lousy customer service they are currently charging 8.99 for making payments over the phone to people who don’t live in Chicago, what a steal… but people are very rude …

  6. (Translated by Google) The worst ensures that there can be more than four days and do not take the claims and enzyme of that fatal attention, but to charge if they are fast, they are a great scam! …

  7. (Translated by Google) Talk to Telemundo and the Chicago councilor, there are more than 260 cases that are in the process of being sued, come on my people, these people only steal, we have to stop this, take photos, videos, as much as you …

  8. (Translated by Google) It’s a shitty bank. I don’t recommend it. neither car outlet nor total finance. it’s rubbish. they are cheaters, liars they tell you one thing then another comes out. …

  9. (Translated by Google) My people, these people are thieves, if you want to have peace, don’t make deals with them and you can keep the insurance the same plus varata. somewhere else. // please don’t make busses with this people the are the …

  10. (Translated by Google) It’s a shame that this financial institution doesn’t give you help when you need it, but if they ask you to recommend them, and they don’t deliver the money they promise, you call them and they tell you to wait two …

  11. (Translated by Google) This abusive business gave me super high interests, for an overvalued product that most of the time they know is useless, the representatives have intimidated me, they have threatened me, they yell at me, they …

  12. (Translated by Google) Hey, my car was stolen and how do I buy and how in Kentucky from the Miller Park way if I don’t have my car and the computers that I bought have not arrived and I bought some monitors and so little that affects me …

  13. (Translated by Google) Well, I do not recommend total finance, just like the insurance company that calls everything safe, the dealer that is with them calls it an expensive outlet since it is the same company, the employees are despots and …

  14. (Translated by Google) The car was stolen from me. I took it to the inspection centers to my cars and for taking them to the inspection center they stole my car as soon as I take it to the inspection center. So you can tell Jose that the …

  15. (Translated by Google) This company is a fraud, they abuse the Latino community in Chicago, with their slogan “we help them” they continue to scam people, they always make extra charges and if you are 2 weeks late they threaten to take your …

  16. First car I take off the lot and having the worst experience with this company and car outlet the vehicle I bought broke down in four months and is a hassle to get it fixed by them

  17. Unprofessional there is a man called Gilberto the guy is a incredible so mest up how he handle his clients wow unbelievable this place should close down and can’t even talk about their interest wow!!!!

  18. Worst place ever!!!! They rolled the miles back by 40,000 miles before they sold it to me then forged my name on paperwork that was sent to the state. They don’t even deserve the one star.

  19. I would appreciate if you people didn’t contact me. I don’t have anything to do with this company. I don’t know how you people even got my number . But you need to stop calling me.

  20. I WISH I COULD GIVE THEM ZEROOOOOO STARS BUT I CANT. TOTAL FINANCE IS HORRIBLE. THERE IN NO RUSH TO GIVE YOU YOUR TITLE EVEN AFTER YOUVE PAID THEM OFF. FOR WHAT I DONT KNOW. THEY DONT CARE ABOUT YOUR LIFE OR UNEXPECTED FINANCIAL EMERGENCIES …

  21. This place sucks i don’t recommend anybody financing from this place they are unprofessional and a rip off i dont even kno how or why they are still in business they dont even derserve one star at all.

  22. Sucks that I made this decision. Should of read the reviews on this place first. I’m paying for a 2008 dodge avenger the price of a new car just because of the finance charges. Shake my head.

  23. very bad finance company if u do not have social security number they will invent one up they do not care if your not legal in the country they will give u a loan these people do a lot of illegal things they should be visited by homeland security

  24. I’ve been paying my car notes on time I contacted Total Finance and told them it has been removed from my credit report I spoke with 4 different representatives 2 were supervisors Edgar and Silvia they all gave me 4 different dates it was …

  25. Really bad business don’t let your self be therefore for my card that didn’t pass I called them and they said they called me and they didn’t and got charged for that don’t let your self be there I’m the won that has to call and they say …

  26. The worst company every they call you about 4 to 5 time a day they don’t even know the collection policy and also ask you what do you do with your money and they act like the own you or like if they where marred to you and they had the …

  27. Bought 2007 Escalate ESV never missed a payment in 2 yrs $570.00 Repo’ed my car on 1day passed the next payment date gave them over 14k still owe 18k for A vehicle trade in value 8k so they really did me a favor by taking it that was stupid …

  28. They are horrible even after you paid so many Payments they don’t even reduce your payments too be lower even though it’s listed in the contact they are scammers and a total Rip off !! law Suit needs too be done Aasap!!!!😢 …

  29. This place sucks they charge you interest up front and won’t let you refinance…so please please save your money and don’t go there. They keep telling me one thing then another person says another it’s just a rip off!!

  30. I don’t see what all the complaining is about, I lost my job a few months ago and got a new one. I called and asked them for help and got the help I needed w/needed paper work-LEGIT!

  31. NOT SURE HOW THEY ARE STILL IN BUSINESS. THEY ARE BIG THIEVES. WORSE PLACE TO FINANCE A CAR. AND THEIR CUSTOMER SERVICE ISN’T HELPFUL. NOT ABLE TO PROVIDE A ADDRESS WHERE TO SEND PAYMENTS AND IF MAKE PAYMENTS OVER THE PHONE THEY CHARGE …

  32. Im currently financing through them THE WORST CUSTOMER SERVICE AND ON TOP IF THAT WHEN YOU CONNECT TO THERE EXTENSION THEY ARE NEVER AT THEIR DESK AND ON TOP OF THAT I NEVER GET A CALL BACK, AND THEN THEY HARRASS YOU EVERY CHANCE THEY GET THEY DONT LEAVE A VOICEMAIL THEY JUST CALL AND CALL AND CALL AND CALL….

  33. Honestly I wouldn’t even give these people a star, we have never been late and they have none stop harassed us. Now we are coming on hard times they are acting like bullies and won’t even work with us. I swear if you know what’s good for you, stay away from this company.

  34. I want to thank Josefina & Jesus in the redemption department they were very helpful explaining everything I needed to know to get my car back . Great customer service! Thank you .

  35. They are rude ignorant self-centered they’re robbing people there don’t care about family is there anything else I would have been with this company for two years I have my car we finance due to repairs and I basically got my car back as a …

  36. These people are rip offs, i gotta pay double of what the car is worth. I will never deal with these people horrible absolutely horrible.And they are rude. They must all be broke miserable people so sad

  37. Worst place to make business to buy a car I regret coming here I regret eVerything. Worst place don’t come here is bad. My car just got repo and I am sure not gonna pay that fee tow no way ripoff

  38. HORRIBLE PLACE TO FINANCE THEY ALL SAID LIES EVERYBODY LIES NO COMMUNICATION IN THERE BUSINESS I MADE THE BIGGEST MISTAKE GOING TO CAR OUTLET AND TOTAL FINANCE WITH ALL THIS MONEY THEY CHARGE THEY MORE PROFESSIONAL AND NOT BEEN RUDE TO …

  39. I wouldn’t even give this place one star. In my opinion they don’t even deserve a star.One of the people working there,Marta, was extremely rude and unprofessional to my wife when she had simply asked for help.After this I have decided to stop doing business with them.

  40. i just wanted to say that i had a Great experience due to Me having a minor set back, Josue, was very proffesional and Polite to helping Me handle my situation with working My payment options open in Regards of keeping My Car, Very Helpful …

  41. Service sucks repossessed my car after only being two weeks late I talk to them and let them know the situation and they acted like they could not help I told them I will have the payment in a couple days and they took the car the day before I was going to make the payment that I have told them.

  42. Worst place to get a vehicle from!! We got a mini cooper from them and it broke a few months later, we fixed it and tried to trade it in and it was worth 1500. When we are paying 9000!!! Then the car broke again and have to pay $2000 to get it fixed again..

  43. DO NOT BUY!!!!!!! from these people i’m a couple days late they flat out took my car no warning! my personal belongings and work badge were in the vehicle,on top of not having transportation to work they took badge required to get in through security.

  44. Reporting a claim and processing same with Todo Seguro is not funny. The representatives do not answer calls or even respond to voice mails left on their phone. This is so unprofessional and abysmal

  45. If I can give no stars I will, this place is very unprofessional, rude, can’t even talk, I can’t believe is 2018 and this place dont have access to email. I just wanted a statement by email and according to staff they can’t send out email. …

  46. Rudist customer service ever. No one wants to help all they do is yell at you like you are a child. Disrespectful!!!!!! How can you look at yourself in the mirror everyday and feel good about yourself after treating people so poorly. DO NOT DO BUSINESS WITH TOTAL FINANCE OR CARS OUTLET. THERE A JOKE.

  47. Omg THE WORST ALWAYS AN ARGUMENT with the representatives,YES SCAMMING PEOPLE WITH CAROUTLET TOO PLEASE DON’T SHOP AT CAROUTLET.THEY REPO.MY CAR WHEN I MISSED only 1pmnt.because I had to get a transmission replaced,IM IN THE PROCESS OF SUING.RIP OFFS !!EVIL loosers

  48. If I can give zero stars I would. If any body here has had their contracts violated and you have physical evidence please reach out to me .A formal complaint with the Illinois State Attorney General Office and IDFPR are in place . Help it’s on it way .

  49. Very unprofessional! Taking a long time to let me know the answer to my claim ! It seems to me like they are meditating on the decision off my claim ! How long does it really take to decide?? Everytime I call I get a different response. I Will be leaving this insurance after my claim is settled.

  50. Made my 1st car buying experience easy, I have no complaints. I only wish my rep Gil still worked there, he would always help me out with whatever I needed.

  51. The experience with Jesus from redemption turned out to be EXCELLENT!!He was able to help out a lot during my time of NeeD! I still recommend car credit center…. But just try not to get behind in your payments because the will come FoR IT!!!!!#

  52. First car I bought through these guys. I hope someone else reads this… DO NOT WORK WITH THEM.
    I made a rookie mistake as a first time buyer. Rude, aggressive, the line …

  53. They are a scam and the dealerships are all out of business but still selling cars. They are selling repod cars with leans on them and switching the vin numbers. The reason you have not received tiitles is because they do not have them!

  54. worse company ever. they are rip off everything all the comany does is steal your money do not go here !!!. I finance my car that was only worth 4000 dollars and they charged me for 6 years 32,000 thousand dollars i gave the car back cause that car gave me problems on the first 4 moths is not worth it.

  55. Worst finance ever!! Please never buy a car from this company !!! If theres is no one else who wants to finance you , try a different method dont fall into it. You will regreat it ! Their prices are double the price and there interest are terrible and not to mention customer service .

  56. WORST! A Tow Truck was sent to my house asking for my brother when he DOES NOT even live there. I would like to know how these people were able to access my address without having it in their system?? They were never given my address! It is …

  57. Well I’m not even going to bother writing my long story and bad experience with these rude,unprofessional, unhelpful,liars,thieves, harassers, and jerks because everything I was going to say has all been summed up and said in all the bad …

  58. Yeah unless you’re desperate trying to build your credit don’t buy a car from them. There’s like a representative here or there that’s pretty cool but other than that stay clear. They’ll set you up with bogus loans and some of the cars are bogus too so you’re trapped paying it off

  59. Recently I was late for payment due to losing my money by accident. I was very upset with my poor judgement in placing my money in the same pocket as my phone. Well after deciding to borrow money to pay a partial payment. I was met with a …

  60. If I could I would give them no stars! Stay away from this place! They are not helpful, they give you an attitude as soon as you want to speak to a manager. I called at 9am and I am still waiting for a call back 5 hours later! They transfer …

  61. Worst company to ever finance a car with, collectors call and harass the customers to pay because they get commission off the payment that is being made, they act like that are helping you but ideally they just want to get paid the …

  62. This place is HORRIBLE! I called to make a payment followed by a few questions. I talked to an agent by the name of Albert he lied so I asked for a supervisor who goes by the name if Yesenia. Omg what a nasty attitude ! Goodness ! No need …

  63. They are rip offs, don’t get them as your lender I called them about 3 months ago and asked if I pay off my loan how much would it be and I was told 10,000. Then I finally came up with the money to pay it off and called them today and I was …

  64. I regret the day I bought a car with this company, they have no empathy or compassion for anyone, and now because I’m a year away from paying off this car they keep calling for me to trade it in, but they will never get me again, I’ll walk …

  65. Report these people to the Better Business Bureau as much is you can!!!! These people are a rip off and the rudest people in the world!! Complete rip off… They put derogatory marks on your credit when you’re not even late and within your grace period!!! Please everyone do not deal with them!! If I could give them -5 stars I would

  66. One day that you are late on your car payment is the end of the world for them. They believe they have the rights to blow up your phone 10x a day! They harass you every phone call you answer! They need people who speak English not just Spanish. They suck! 👎🏻 …

  67. If there was a way to give them a negative star rating, then this company would be top notch on that. The worst customer service ever, they are always rushing you on the phone, they do not explain their business methods, are not flexible …

  68. Horrible place!!!! It’s the worst place to get a vehicle from. Their such a rip off’s .Car outlet, todo seguro and total finance are all HORRIBLE. They tell you your getting “full coverage” but yet you have to pay for liability seperate. …

  69. Don’t see what the big fuss is about. In the 8 months I’ve had my car I’ve never had a problem with the finance company. The couple months that I wasn’t able to pay on my due date my representative was able to provide me with an arrangement.

  70. Horrible place they dont care nothing about there employees that really do wanna work ,they r just no good they charge u to make your car payment 8.99 like no good .they dont wanna work with you on your car they charge SO much intrest .the …

  71. In claims there is a women named Jennifer if she is the one to process your claim ask to speak to someone else. I was asking simple questions trying to get a better understanding and she was rude and always had a smart mouth. It got to the …

  72. Currently finance with this company the rudest people work there. They threaten you to make payments and insult you when an arrangement needs to be paid. I hate this company with a passion and look to return my car completely due to the service. Never I mean NEVER do business with them!!!!!!!!!!!!!!!!!!!!!!

  73. The worst place of business. No respect for their customers from the attitude to their process in collecting payment. My most recent problem is that after making my payment and being on track with the monthly payments this people continued …

  74. I wouldn’t even give this place one star. Honestly the worst financing deal I have ever done, and the hell they put me through in the process. I can’t even believe this place is still in business!!! I made a rookie mistake when I was in my …

  75. This place deserves ZERO stars ! Company harasses your employer, and references for being less then a month behind ,even after you communicate that a “ life issue “ happened. Extremely RUDE staff ! Watch for the interest rate, it can be …

  76. Worst company to ever finance a car with, collectors call and harass the customers to pay because they get commission off the payment that is being made, they act like that are helping you but ideally they just want to get paid the …

  77. All I can say is I wished I would’ve saw these reviews before trying to finance a car with them. They really don’t care. They don’t know what the contract really says. They feed you a bunch of lies and they just want to argue with you about what the sales person told you and etc.

  78. Day after Christmas and getting attacked for not making my payment yet because I have not made it to the bank to deposit my payment (it isn’t even late, still in grace period). Rep actually argued with me over me walking to the bank over 2 …

  79. “DON”T BUY YOUR CAR HERE”!!!!!!!Totally REGRET getting my Car with them never again!! I should’ve read these comments before just glad my year is almost done this September. The finance people are really rude always trying to scare you …

  80. Surprised there are so many ignorant reviews here. It seems like you 1-Star the place if you’re at fault for not being able to follow a simple contract that you yourself signed. Keep up with the payments people; it’s not that hard. …

  81. Nothing but lying thieves,don’t ever finance a car with these people.I been out of work on treatment.when I spoke to them,to ask about a differement for the month! They said they could help me but to try and make the payment.Let them know I …

  82. HORRIBLE!!!!!!!!!!. stay away!!!! do not buy car from them, took my car after one month behind payment. and I have been calling to get my car back the same day and pay for it. No one ever picks up the phone I left over 100 msgs for 5 days, …

  83. This company needs to be shut down ASAP!!! Scammers, liars, rude as hell, rip offs and so unprofessional. They harass you , your job and your references when your not even days late on a payment. They repo cars just after 1 month of not …

  84. This company has one of the rudest customer service skills. Among the major disrespect they have towards people not just customers they also over price and give unlawful loans to customers. This company makes money by scaming customers I …

  85. The customer service here is ridiculous. Every time I call and press the selected option the calls drop. I have to keep trying to get through and when I do, its a long wait and then I get connected to some rude customer service who do not …

  86. I also deal with these guys and I repeat PLEASE NO MATTER WHAT, DO NOT GO THROUGH THESE GUYS!! I love my car but the harrasment and the unprofessionalism is ridiculous! Although I know what i signed i regret the expensive payments and the …

  87. Nothing good about total finance, had auto loan that was closed out. Yet they report to the credit that I have all late payments after it had been closed out. Destroyed my credit, they won’t fix the problem it continues to show late …

  88. I am on my 2nd car purchased with Total Finance, and am very happy with the level of service I have received over the last few years. I worked with Yesenia recently when I experienced some financial hardships, and she worked everything out …

  89. you guys dont deserve not even haft of a start worse financing company ever i spoke with some on the 25th of December of 2016 about my title they told me that they had send it to an address that it was no longer my address . asked me to …

  90. Got a car from último precio and this is their finance company. And it’s like selling your soul to the devil. If your late they say they’re trying to help you but they’re just thirsty for money. Overpaying triple for what the cars really …

  91. Don’t ever do business with this company. They’re unprofessional and rude. They’re quick to call you a 100 times when you miss a payment but don’t answer when you’re in need to contact them or in need of something to be done. They’ll give …

  92. *IF I COULD LEAVE NO STARTS I WOULD*
    This place financed me as they work with car outlet.. By the way worse mistake of my life! Thankfully i am 75% about done paying for a car that was sold to me 3 …

  93. Total Bullshit is the worst finance to get your car from.
    They will talk nice to your hear at first, but when you call their call center for help. They WILL NOT help at ALL. But sure enough move quick to their …

  94. Lots of negative reviews , but here is the thing you buy a car you need to pay for it . I have never had a issue and have had to make payment arrangements a couple of times they were nice about it . People some advice any company you take a …

  95. Car outlet is Absolutely Horrible!!!! Do not do business with them. I’ll repeat that… Under no circumstances is it ok to do business with!! They Raped me with a 2008 Chevy Malibu! Charged me about $20,000 for it… and charged me 25% …

  96. They a-holes deserve no stars… rudest people. How are you gonna call me and ask where the car is when u don’t even send me a payment book when I asked. And how dare you ask me if the car is with me?? Really?? My fault cause they didn’t tell me when the payment was do and than call and act like a-holes?? They need a law suit

  97. If I could give these people -100 stars I would. This is the worst car finance company I have ever dealt with. Talk about a huge eye opener. This is my first time ever owning a car of my own, and instead of these people attempting to work …

  98. Marcella at ext 191 is the rudest ever!! These people do not care about you or your situations. Never seen a finance company that does business the way they do. After my car is paid off I’ll never do business with them again. I’ve already …

  99. Wish I could give NO STARS OR NEGATIVE. To quote another customer “Currently finance with this company the rudest people work there. They threaten you to make payments and insult you when an arrangement needs to be paid. I hate this company …

  100. Places to stay away from Ultimo Precio, and car outlet. I financed a 2008 Scion TC from them. In three months the engine seized. So I had to come out my pocket almost 2,100 for a new car all in one month. To make the situation worse I …

  101. If your buying a car do not what so ever if the finance company is TOTAL FINANCE!!!!! When your done paying your car off they hold your title hostage for no reason what so ever. They have been paid in full since April 2018 and it is now 2019 and I still have not received my car title and only response is our department is on it…..

  102. Loaned a car from Carromatic last year. I was in a car accident and the car was totaled. I had the car sent to Carromatic right after the accident. I called their claims department gave the information. I inquired about personal belongings …

  103. I have had the worse experience with this insurance company. Every time I call to get an update on the status of my claim they give me the run around. It’s been three weeks and every time I call I am told something different by different …

  104. Stay away from these people. They’re total scammers. Theyre so unprofessional. One of their representatives “forgot” to charge me a fee, so they waited until the next car payment to to charge me that fee. How do you forget to do your job? …

  105. DON’T GO HERE. If I can give them no stars I would. They repossessed my vehicle after being 2 1/2 weeks late. I called in told them I was in the hospital and I was off work for 3 weeks in they asked me for my medical records. I didn’t disclose that information and I woke up to my car gone.

  106. Latinos stealing from latinos…. Do not but here…. Please be advised they will take advantage of your situation, over 30% interest rate on 2007 car… Sell you an overprice warranty that last for 30 days on top they force you to get Gap …

  107. This company absolutely the worst, I was involved in a hit-and-run situation their only solution was to pick up the car and told me that the pick up my stuff as soon as possible don’t ever ever make business with this people, they don’t …

  108. This might be a little long…I normally don’t write reviews;
    But If it was possible I would give Total Finance negative stars. They have the most rudest, unprofessional team I have ever dealt with. The lack of Customer …

  109. This finance company along with the dealership CarOutlet are a bunch of crooks. I was sold a lemon, (for those of you who don’t know what it means, a lemon is a vehicle that turns out to have several manufacturing defects affecting its …

  110. I bought a car from car outlet and financed through total finance in April 2016 and the day after thanksgiving the engine went out in the car while I was out of state on the highway. I took the car to an auto shop out of town and let the …

  111. I took out a loan when I got my car in 2016 and I got a little behind on payments this month by mistake as I thought i had paperless billing set up for autopay but one month it glitched hard or something and I didn’t notice it didn’t go …

  112. This place is the Worst!!! They do not care about helping people. they are rude and will not help! I co signed for my son for a car a year and half ago, well life happens and he couldn’t afford payment and had the car repo. so I now have …

  113. !!!!If anyone is willing to file a class action? If you have been ripped off by this company we should all come together as consumers and sue for illegal practices!!!!!!! We can find an attorney who is willing to file a lawsuit on our …

Leave a review

Your email address will not be published. Required fields are marked *

Location

3015 W Irving Park Rd, Chicago, IL 60618

Total Finance reviews