Western States Propane

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Western States Propane Reviews ( 53 )

  1. I have found over the years if I have to talk to someone at WSP I’m best off calling the Elko office even though I live near and am serviced by, the Winnemucca office. The customer service in Elko is respectful, patient and wants to help. …

  2. Great service and great customer service! The wind blew the pilot light out in our fireplace, and Ryan took the time to light itand made sure it was operating properly. Thank you!

  3. Never had a problem. Worked with me on locating my propane tank further from my house so the delivery driver wouldn’t get stuck in my driveway. My tank is always full.

  4. Quickest cylinder fill up in town, with excellent customer service. They have someone on hand to fill cylinders at all times so there is practically no wait time. WAY better deal than doing a cylinder exchange!!

  5. I have Western States for my home, and I will never use anyone else. Every time I call, their staff is extremely informative and pleasant to talk to. I once smelt gas outside and they sent someone out so fast to check it out, even though it was the weekend.

  6. I like all the women that work there. Sometimes it is hard to get propane because of the road conditions during winter in Elko and we understood that, luckily had RV tanks to fall back on, they did fill the tanks when they came out to fill …

  7. We had a extra line installed to run our fire pit and BBQ. Western states team was very good and quick. Price was alot lower than I expected. I have already recommend to anther person.

  8. I use Western States for my rentals and have never had a problem with them. They have always been friendly in the office and have good customer service.

  9. Their keep fill service is flawless, in 8yrs of doing business with this organization – never a single problem. Very courteous service from the office and their delivery personnel, very price conscientious which helps everyone. I fill up my …

  10. Western States Propane has the nicest workers, from telephone service, to billing, to checking/adding propane. I always get professional and prompt, clear service. Thanks to you ALL for being so helpful, and preventing one less stress during our Covid 19 times!

  11. There is more than one propane company in our community from which to choose but my husband and I agree, we chose the best “Western States Propane” when we built and moved into our home. We live on a hill, accessed by a dirt road, outside …

  12. My family and I definitely recommend Western States Propane! I have never had any problems with them. The only time I needed something fixed they came out to my house in less than 30 minutes and had the problem solved!
    Western State Propane THANK YOU SO MUCH FOR YOUR AMAZING BUSINESS!!

  13. We have used Western States Propane since we moved here and they have always been so great and easy to work with. I called today just to see if they could fill our tank and luckily they were in the area and came by shortly after calling! Now we are ready for winter. Thanks Western States Propane!!

  14. The company was prompt in giving great service. I appreciated the professional service always rendered by Western States.
    They’ve always been cordial and ready to serve our needs. They not only filled some small tanks but also keep our home tank filled on a regular basis!
    Great job!

  15. Owner is very unprofessional when
    she was confronted on the crazy rising prices of propane. The girls at the front are polite and friendly.

  16. Choose someone else. Fill up is when it’s convenient for them, meaning 20 percent or less typically. Communication is bad they just are not a good company to choose

  17. Fantastic service! I cannot recommend this company enough! Very responsive customer service (thanks Chrissy) and rapid turnaround times. I had propane the next day, and we are talking middle of winter and Christmas time to boot but these guys came through. Best experience ever with a propane company! Great staff…👏 …

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