If you actually want to make a difference in the mental health field, don’t work here. You won’t be with like minded individuals. You can expect to be severely understaffed, and ill prepared for the circumstances thrown at you due to their …
I had a family member in this place .The public of health have to shut down this place.The food is horrible .Very bad cordination with the staff .This is horrible
I attended for a brief stay, in which the staff lied to my family about my condition and circumstances, tried giving me random medications without prior knowledge, and to top it off it’s disgusting and repulsive inside those walls!
They don’t tell you any information of what you need to know they think they have doctor-patient confidentiality when all they are our nurses this is the worst Hospital everyone that works there is a piece of s*** and they deserve to be closed down by the state
Sent here for overthinking and trying to bring some family drama to light , I saw online that the place has issues with this that and the other thing but I gotta say otherwise.. positive staff, knowledgeable, caring, highly intelligent wonderful nurses, doctors and case workers , great food also.. 💪😎. – Hugh G . Actmen …
I’m so happy with the staff and service my son has recieved while admitted here. I couldn’t ask for a better experience. Everyone was wonderful and my son raved about the food too. So everything was great
Please if you can avoid a loved one going to this facility please avoid it did not help my son at all discharged him and all his discharge paperwork was blank what kind of professional hospital does that lack of communication and care worst …
I asked one of the staff members for a glass of milk and she took the milk out and poured it on the ground on purpose, just to get a rise out of me. They treat you like children and it’s meds first questions later. Horrible place to go.
Horrible place. The state only keeps them open because of a lack of available psych beds in MA. They have been repeatedly fined and restricted because patients have been abused and mistreated here. People have died here. **And I’m guessing that hospital admin is writing some of these glowing 5 star reviews**
despite what you’ll hear, it wasn’t bad. It was more comfortable than most and served its purpose. If you really think it was bad, you should be complaining to the government for the lack of funding of mental health care in America. I don’t …
Every horror story you have ever heard about Arbor facilities rolled into one. Negligence, incompetence, unsafe unit, inadequate staff and equipment to handle patients whose behavior endangers others… and arguably the greatest source of potential harm: senior medical staff’s bizarre behavior and judgment.
Was there few years back loved it and had a nice girl mha worker that I was excited to see when her shift came also they gave me a guitar I played everyday for hours had fans meet some cool people food was great no real issues
DON’T WORK HERE. Horrific management specifically the clinical director Jenny R. Over worked and understaffed hospital. Hospital is all about the money and they care less about patients. Gives endless cases due to not enough staff. Very …
The care of inpatient staff was great! They deal with each individual in a kind and professional manor. Group classes were inspiring. I saw many that didn’t attend them. You have to, no matter how depressed you feel, get out of bed and go to the meetings.
Doctor Hoffman and the nurses are absolute clowns and a product of out pharmaceutical anti science, profit above all else, and pay off politicians for laws that make this anti free market hospital chain known as Arbor/Pembroke exist. Lots …
Floor staff, MHC and nurses is beyond excellent. Social workers and doctors lack basic communication skills. What they do say is often a scare tactic not therapeutic. Their main focus is to stabilize and discharge, no actual treatment for …
Most staff looks good, except for the dirty theives that stole my personal hair cut clippers, Fahra B. South 2 is a bumb and should be prosecuted. Send me a check for $500 or I will see you Patrick in court trial. Skip the pretrial I’m not scared but you will be.
I was sectioned for a 72 hour observation and it ballooned into five weeks. In the time I was there, nearly every patient complained that their meds had been changed on arrival. The doctor assigned to oversee my treatment diagnosed me …
I was here in 2015 so hopefully it’s changed since then. Staff were fine, nice enough but definitely understaffed/undertrained. The therapy in the inpatient program was a joke. We played apples to apples. I got absolutely nothing out of it. …
I am a concerned father of a teen that is in this facility as I type this. My son has had problems with his mother since we broke up and I moved to Las Vegas. I am filing for custody of my son but due to this pandemic, I am unable to run to …
My friend was recently there for a few months. I cannot say enough about the great treatment he received. The staff was great, educated, and if not schooled, the level of experience these workers had was phenomenal! Everyone was so kind …
I went here with major depression and panic attacks.
I was a bit afraid at first and had no idea of what I was up against.
I put my complete trust in the facility to make me well again and offer me a way …
Worst experience ever. I take meds for lupus and after asking about my meds 30 times, they never gave them to me or told me what’s happening with them. I had stitches that needed to be dressed every now and then and I had to ask them to …
My wife was transferred here from Beth Israel in Plymouth. I’m her husband and they break the law by not acknowledging my rights as a husband. This is a sinister hospital just like in the movies. I think the personnel should be guests here …
Was admitted here in December, most staff were ignorant, groups were unhelpful, all they really cared about was throwing me on a medication when I told them that was the opposite of what I wanted. Not only that but they continuously failed …
My child was recently on the adolescent unit here. The staff are amazing. Dr. J and the case manager are great. They really care about the children. My child received all the necessary treatment and outpatient referrals necessary to …
The nurse practitioner susan is probably THE rudest person I’ve ever Come into contact with. What a shame. Edit* Spoke with Susan again today and I swear someone must have been in the room with her because she put on quite the act of …
I was a patient at the Pembroke Hospital for 5 days back in 2010, and I did quite alright for myself. The staff were friendly, the hospital was sanitary; and upon my discharge, they even drove me back home, some 50-plus miles away. Thank you.
One of the nurses, Theresa Marie Picard, told me that she wished I would’ve died. She said this because I said I got my covid vaccine. Extremely disappointed that any nurse could be anti vax but for a psych nurse to tell me, someone with …
First let me start by saying if you experienced abuse here I am truly sorry and stand with you in solidarity. Secondly, I can say basically everything you have read in the 1-star reviews is true and it’s been that way since the mid-90s. …
Horrible. My daughter is on the autism spectrum. The only thing that makes her 18, is her birthday. She has the maturity of a younger teen. After some mental health issues we ended up in the ER. A referral was put in for an adolescent bed. …
I went here a few months ago. I ended up self harming in here. I asked for some frozen towels and 20 minutes later I still didn’t get them. I hurt myself and they didn’t call my parents, therapist or anybody. They didn’t even put me on …
I went here years ago and honestly, this place made me feel very unsafe. I was able to get my hands on sharp objects, there was no supervision, and there was sexual relationships between patients. I also remember that I was choked in the …
It wasnt that bad ig.. I went when i was 13 (last year) and thankfully i got put with a nice roomate. Only problem is, i miss her a lot and have no way of contacting her. I just have a bracelet she made me. I wish there was a way i could …
Terrible, staff lies, weekends “don’t count” neglect, abuse. They attempt to teach deescalation tactics until you have a legitimate complaint then they will yell and walk away, then when you point out they don’t practice what they preach, …
This places its the worst place unprofessional personal the doctor the case manager my daughter was in this places and was the bad experience for discharge they never told the right information when you called they never be …
My husband just left there. He felt safe initially then started to not. Some aggressive patients started to bother him. I tried contacting his caseworker but they don’t like you questioning their roles. They were great to him overall but …
Please don’t ever send your loved ones here and for the love of everything holy please don’t ever work here. The nursing staff is great, most truly care about their patients and do their jobs regardless of being underpaid, the majority of …
My son was here. I saw the post about Theresa and how she told someone they wished they died (had to do with a covid vaccine) My son had a bad experience with her also. He has stomach issues, needs to take his stomach pill first thing in …
If I could give Pembroke Hospital zero stars I would. The staff is incompetent and useless. Most of them are rude and lack any social capability. They lack any understanding for the patient’s needs. Saying they are negligent is a gross …
i am a grandmother whose grandson was a patient at this hospital a couple of months ago . My son encountered the man I have come to found to be Patrick Gorman. The COO of this company. I was horrified the way this man spoke about the …
I’ve had bad caretakers, and I’ve had the worst caretakers. This place set a new benchmark for how poorly the staff cares about an individual. They have dollar signs in their eyes and will do anything to keep you there until their wallets …
If you ever have had to deal with MaClean’s or MGH and have also dealt with Pembroke Hospital, you will believe the overwhelmingly negative reviews on here. Because of a clerical error, my son with bi-polar ended up here and it was awful …
It was the worst experience of my life. I wasn’t actively suicidal at the time, but I was still hospitalized because “it would be good for me since I was in a bettter place.” A few of the nurses were genuinly good people, but the majority …
Other than a rude secretary at times, staff is very helpful, pleasant and facility is very clean for what they handle on a daily basis, impressed by their care and what they accomplish everyday
I had a job interview with them about a year ago I met with one gentleman, very nice..then the ceo..went great.
After looking at what they pay ..i feel thats why I never got a call back. Very …
Lack of proper staff to be able to treat the patients. A girl was waiting for her meds and the nurse didn’t come for an hour. Keep in mind she was having a panic attack. No real therapy. No discharge meeting. Lacking alot of important features for this to actually be successful. Awful. Do not send your child here.
My son was recently treated and released from Pembroke. As a person with 45 years of healthcare experience including the first ten as a mental health worker followed by thirty five as an emergency room technician. …
As someone who has worked here at one point, this hospital would be more appropriate in a war torn post iron curtain eastern bloc country than in America. The individual staff are amazing people who work their hardest, but the management of …
I have never been to such a facility but had an acquaintance that spent a couple of weeks their and would not recommend it to anyone that thinks thier family member or friend will get the help that they need,understandbly those that …
They misdiagnosed me, gave me meds that induced a severe allergic reaction, and sucked at communication. I ended up experiencing paralysis briefly because I wasn’t on my usual vitamin supplements. I feel for the MHAs and nurses who work at …
I would like to thank Ms Cristina Andrews and the entire staff of Pembroke Hospital for providing my daughter with the care she needed. Cristina you’re amazing! I’m truly grateful for all the care you provided for my teen. If you’re reading …
I was admitted for depression and ECT treatments. My insurance was billed for therapy sessions I never received. Yeh 5 min in reality. The medical director was not friendly. He’d come in my room and yell at me b/c I was laying down. Not a good professional caring place
I was a “patient” in this “hospital” for a short time. I have a bipolar/mood disorder with a tendency towards depression along with severe asthma and use a rescue inhaler as needed. All medications are kept in a locked room and …
I waited 8 months to write this so I’m not rage reviewing. This hospital needs to be investigated. Again. In my 5 days there I saw staff hiding from aggressive and dangerous patients, at one point they all ran to a back room and left us out …
When you’re dealing with a life threatening mental health crisis, Pembroke Hospital is the worst option out there. I waited 3 months to write this review so that I could provide a more thoughtful piece. The only thing my child came out of …
Well starting with the fact that this is owned by a large company and a part of a for profit health care industry that is privatized meaning it relies more on the profit for the services and don’t actually best suit patients needs. They …
If you actually want to make a difference in the mental health field, don’t work here. You won’t be with like minded individuals. You can expect to be severely understaffed, and ill prepared for the circumstances thrown at you due to their …
Great staff, crystal, noah And chase deserve raises.
Terrible place.
Wouldn’t recommend due to personal reasons
Place sucks, I go in for detox an they put me in the straight mental unit!!!,
Terrible place horrible staff front desk intake are the worst
I had a family member in this place .The public of health have to shut down this place.The food is horrible .Very bad cordination with the staff .This is horrible
This place was nasty to a pregnant Jewish employee, firing her for no reason!
Don’t call this place if you need help the people on the phone are rude and useless
This place is horrible, the food is horrible, my son had here, do not let them bring their retalive there.I do not public health has not close.
If your really looking for help don’t not go here, this place is a horror show I was only there 3 days and am traumatized….
Horrible!! Left with 4 agencies having opened an investigation into what had happened during my stay there.
Great inpatient services. Great staff. Thankful for this program it really helped
Went to go see my friend in there she was all doped up non response can’t function no help groups had to leave disgusted with the place
Just sad there with no help and no communication
Most kind compassionate professionals I’ve ever seen
Life changing experience. Friendly staff, good food, nice environment. You get out of it what you put into it.
I attended for a brief stay, in which the staff lied to my family about my condition and circumstances, tried giving me random medications without prior knowledge, and to top it off it’s disgusting and repulsive inside those walls!
The only reasons I’m giving this place two stars instead of one are that I met a cool dude here and I’ve heard great things about the ranch dressing
They don’t tell you any information of what you need to know they think they have doctor-patient confidentiality when all they are our nurses this is the worst Hospital everyone that works there is a piece of s*** and they deserve to be closed down by the state
Sent here for overthinking and trying to bring some family drama to light , I saw online that the place has issues with this that and the other thing but I gotta say otherwise.. positive staff, knowledgeable, caring, highly intelligent wonderful nurses, doctors and case workers , great food also.. 💪😎. – Hugh G . Actmen …
I’m so happy with the staff and service my son has recieved while admitted here. I couldn’t ask for a better experience. Everyone was wonderful and my son raved about the food too. So everything was great
Please if you can avoid a loved one going to this facility please avoid it did not help my son at all discharged him and all his discharge paperwork was blank what kind of professional hospital does that lack of communication and care worst …
I asked one of the staff members for a glass of milk and she took the milk out and poured it on the ground on purpose, just to get a rise out of me. They treat you like children and it’s meds first questions later. Horrible place to go.
Horrible place. The state only keeps them open because of a lack of available psych beds in MA. They have been repeatedly fined and restricted because patients have been abused and mistreated here. People have died here. **And I’m guessing that hospital admin is writing some of these glowing 5 star reviews**
Loved this hospital. Superb staff, wonderful doctors, gorgeous nurses. Best care possible. So grateful for everything you did for me. Thank you. ♥️
despite what you’ll hear, it wasn’t bad. It was more comfortable than most and served its purpose. If you really think it was bad, you should be complaining to the government for the lack of funding of mental health care in America. I don’t …
Every horror story you have ever heard about Arbor facilities rolled into one. Negligence, incompetence, unsafe unit, inadequate staff and equipment to handle patients whose behavior endangers others… and arguably the greatest source of potential harm: senior medical staff’s bizarre behavior and judgment.
Was there few years back loved it and had a nice girl mha worker that I was excited to see when her shift came also they gave me a guitar I played everyday for hours had fans meet some cool people food was great no real issues
DON’T WORK HERE. Horrific management specifically the clinical director Jenny R. Over worked and understaffed hospital. Hospital is all about the money and they care less about patients. Gives endless cases due to not enough staff. Very …
The care of inpatient staff was great! They deal with each individual in a kind and professional manor. Group classes were inspiring. I saw many that didn’t attend them. You have to, no matter how depressed you feel, get out of bed and go to the meetings.
Doctor Hoffman and the nurses are absolute clowns and a product of out pharmaceutical anti science, profit above all else, and pay off politicians for laws that make this anti free market hospital chain known as Arbor/Pembroke exist. Lots …
Floor staff, MHC and nurses is beyond excellent. Social workers and doctors lack basic communication skills. What they do say is often a scare tactic not therapeutic. Their main focus is to stabilize and discharge, no actual treatment for …
Most staff looks good, except for the dirty theives that stole my personal hair cut clippers, Fahra B. South 2 is a bumb and should be prosecuted. Send me a check for $500 or I will see you Patrick in court trial. Skip the pretrial I’m not scared but you will be.
I was sectioned for a 72 hour observation and it ballooned into five weeks. In the time I was there, nearly every patient complained that their meds had been changed on arrival. The doctor assigned to oversee my treatment diagnosed me …
I was here in 2015 so hopefully it’s changed since then. Staff were fine, nice enough but definitely understaffed/undertrained. The therapy in the inpatient program was a joke. We played apples to apples. I got absolutely nothing out of it. …
Hated being inpatient here. They didn’t try to help me or anything if anything it felt more like they were just trying to get me out
I am a concerned father of a teen that is in this facility as I type this. My son has had problems with his mother since we broke up and I moved to Las Vegas. I am filing for custody of my son but due to this pandemic, I am unable to run to …
My friend was recently there for a few months. I cannot say enough about the great treatment he received. The staff was great, educated, and if not schooled, the level of experience these workers had was phenomenal! Everyone was so kind …
I went here with major depression and panic attacks.
I was a bit afraid at first and had no idea of what I was up against.
I put my complete trust in the facility to make me well again and offer me a way …
Worst experience ever. I take meds for lupus and after asking about my meds 30 times, they never gave them to me or told me what’s happening with them. I had stitches that needed to be dressed every now and then and I had to ask them to …
My wife was transferred here from Beth Israel in Plymouth. I’m her husband and they break the law by not acknowledging my rights as a husband. This is a sinister hospital just like in the movies. I think the personnel should be guests here …
Was admitted here in December, most staff were ignorant, groups were unhelpful, all they really cared about was throwing me on a medication when I told them that was the opposite of what I wanted. Not only that but they continuously failed …
My child was recently on the adolescent unit here. The staff are amazing. Dr. J and the case manager are great. They really care about the children. My child received all the necessary treatment and outpatient referrals necessary to …
The nurse practitioner susan is probably THE rudest person I’ve ever Come into contact with. What a shame. Edit* Spoke with Susan again today and I swear someone must have been in the room with her because she put on quite the act of …
I was a patient at the Pembroke Hospital for 5 days back in 2010, and I did quite alright for myself. The staff were friendly, the hospital was sanitary; and upon my discharge, they even drove me back home, some 50-plus miles away. Thank you.
One of the nurses, Theresa Marie Picard, told me that she wished I would’ve died. She said this because I said I got my covid vaccine. Extremely disappointed that any nurse could be anti vax but for a psych nurse to tell me, someone with …
First let me start by saying if you experienced abuse here I am truly sorry and stand with you in solidarity. Secondly, I can say basically everything you have read in the 1-star reviews is true and it’s been that way since the mid-90s. …
If you’d like to leave a place feeling more hopeless and traumatized than when you arrived, I recommend Pembroke Hospital.
Horrible. My daughter is on the autism spectrum. The only thing that makes her 18, is her birthday. She has the maturity of a younger teen. After some mental health issues we ended up in the ER. A referral was put in for an adolescent bed. …
I went here a few months ago. I ended up self harming in here. I asked for some frozen towels and 20 minutes later I still didn’t get them. I hurt myself and they didn’t call my parents, therapist or anybody. They didn’t even put me on …
I went here years ago and honestly, this place made me feel very unsafe. I was able to get my hands on sharp objects, there was no supervision, and there was sexual relationships between patients. I also remember that I was choked in the …
Pt care and staff attitude is poor. Couldn’t be bothered to help or be attentive to pt’s. Waiting for very long times for help with anything .
It wasnt that bad ig.. I went when i was 13 (last year) and thankfully i got put with a nice roomate. Only problem is, i miss her a lot and have no way of contacting her. I just have a bracelet she made me. I wish there was a way i could …
Terrible, staff lies, weekends “don’t count” neglect, abuse. They attempt to teach deescalation tactics until you have a legitimate complaint then they will yell and walk away, then when you point out they don’t practice what they preach, …
This places its the worst place unprofessional personal the doctor the case manager my daughter was in this places and was the bad experience for discharge they never told the right information when you called they never be …
My husband just left there. He felt safe initially then started to not. Some aggressive patients started to bother him. I tried contacting his caseworker but they don’t like you questioning their roles. They were great to him overall but …
Please don’t ever send your loved ones here and for the love of everything holy please don’t ever work here. The nursing staff is great, most truly care about their patients and do their jobs regardless of being underpaid, the majority of …
My son was here. I saw the post about Theresa and how she told someone they wished they died (had to do with a covid vaccine) My son had a bad experience with her also. He has stomach issues, needs to take his stomach pill first thing in …
If I could give Pembroke Hospital zero stars I would. The staff is incompetent and useless. Most of them are rude and lack any social capability. They lack any understanding for the patient’s needs. Saying they are negligent is a gross …
i am a grandmother whose grandson was a patient at this hospital a couple of months ago . My son encountered the man I have come to found to be Patrick Gorman. The COO of this company. I was horrified the way this man spoke about the …
Pure abuse from staff and patients alike. This place is the source of a large portion of my trauma. …
I’ve had bad caretakers, and I’ve had the worst caretakers. This place set a new benchmark for how poorly the staff cares about an individual. They have dollar signs in their eyes and will do anything to keep you there until their wallets …
If you ever have had to deal with MaClean’s or MGH and have also dealt with Pembroke Hospital, you will believe the overwhelmingly negative reviews on here. Because of a clerical error, my son with bi-polar ended up here and it was awful …
It was the worst experience of my life. I wasn’t actively suicidal at the time, but I was still hospitalized because “it would be good for me since I was in a bettter place.” A few of the nurses were genuinly good people, but the majority …
Shut her down
Too many bad mental hospitals in Massachusetts. My friend died here years ago
Other than a rude secretary at times, staff is very helpful, pleasant and facility is very clean for what they handle on a daily basis, impressed by their care and what they accomplish everyday
I don’t even know where to begin lol.
If your not on a section 12, try your best to avoid this hospital please you …
I had a job interview with them about a year ago I met with one gentleman, very nice..then the ceo..went great.
After looking at what they pay ..i feel thats why I never got a call back. Very …
Lack of proper staff to be able to treat the patients. A girl was waiting for her meds and the nurse didn’t come for an hour. Keep in mind she was having a panic attack. No real therapy. No discharge meeting. Lacking alot of important features for this to actually be successful. Awful. Do not send your child here.
My son was recently treated and released from Pembroke. As a person with 45 years of healthcare experience including the first ten as a mental health worker followed by thirty five as an emergency room technician. …
As someone who has worked here at one point, this hospital would be more appropriate in a war torn post iron curtain eastern bloc country than in America. The individual staff are amazing people who work their hardest, but the management of …
I have never been to such a facility but had an acquaintance that spent a couple of weeks their and would not recommend it to anyone that thinks thier family member or friend will get the help that they need,understandbly those that …
They misdiagnosed me, gave me meds that induced a severe allergic reaction, and sucked at communication. I ended up experiencing paralysis briefly because I wasn’t on my usual vitamin supplements. I feel for the MHAs and nurses who work at …
Much different than when I visited as a teen.
Reading further… My stomach hurts knowing so many people.. …
I would like to thank Ms Cristina Andrews and the entire staff of Pembroke Hospital for providing my daughter with the care she needed. Cristina you’re amazing! I’m truly grateful for all the care you provided for my teen. If you’re reading …
I was admitted for depression and ECT treatments. My insurance was billed for therapy sessions I never received. Yeh 5 min in reality. The medical director was not friendly. He’d come in my room and yell at me b/c I was laying down. Not a good professional caring place
I was a “patient” in this “hospital” for a short time. I have a bipolar/mood disorder with a tendency towards depression along with severe asthma and use a rescue inhaler as needed. All medications are kept in a locked room and …
I waited 8 months to write this so I’m not rage reviewing. This hospital needs to be investigated. Again. In my 5 days there I saw staff hiding from aggressive and dangerous patients, at one point they all ran to a back room and left us out …
When you’re dealing with a life threatening mental health crisis, Pembroke Hospital is the worst option out there. I waited 3 months to write this review so that I could provide a more thoughtful piece. The only thing my child came out of …
Well starting with the fact that this is owned by a large company and a part of a for profit health care industry that is privatized meaning it relies more on the profit for the services and don’t actually best suit patients needs. They …