We have been banking at MidWestOne for over 30 years. In those years we have always been treated with respect and have been given great service. We bank at the Rochester Branch.
Wonderful place to refinance an auto, quick and easy and great rates! Also when speaking with all the staff every time I go in they are friendly and helpful!
A previous reviewer (in 2010, perhaps) advised readers to stay away from Midwestone’s online banking. My 2 cents: Firstly, I’d recommend this bank for the good customer service I received from it since 1999, as well as its role in the Iowa …
I needed to get some quarters for laundry. I walked in and asked if I could get two rolls as change for a twenty. However, policy is only to do such services for members, which I was informed of mechanically by the teller. I then walked to …
I needed to simply verify one small piece of information with someone at this bank. It would have saved a mutual customer a great deal of time and trouble. They absolutely refused to provide a simple answer to a yes or no question that had …
Good customer service
I was having a bad day and took it out on my bank. I admit my fault. They’re actually very kind!
We have been banking at MidWestOne for over 30 years. In those years we have always been treated with respect and have been given great service. We bank at the Rochester Branch.
Wonderful place to refinance an auto, quick and easy and great rates! Also when speaking with all the staff every time I go in they are friendly and helpful!
A previous reviewer (in 2010, perhaps) advised readers to stay away from Midwestone’s online banking. My 2 cents: Firstly, I’d recommend this bank for the good customer service I received from it since 1999, as well as its role in the Iowa …
I needed to get some quarters for laundry. I walked in and asked if I could get two rolls as change for a twenty. However, policy is only to do such services for members, which I was informed of mechanically by the teller. I then walked to …
I needed to simply verify one small piece of information with someone at this bank. It would have saved a mutual customer a great deal of time and trouble. They absolutely refused to provide a simple answer to a yes or no question that had …