I would give a zero rating if possible.
They were lovely in the beginning of our loan process but when it came time to payoff our loan they submitted the payoff and the monthly payment at the same …
Terrible service.
They messed up when I opened a safety deposit box and were unwilling to do anything to rectify it. The employees are obviously poorly trained and aren’t held …
While making a decision on where to locate a professional banking company I, then decided that I would like to bank within my community and I chose centerstatebank. At first the customer service were professional, with quality and …
I am so glad I don’t bank here! I wrote a check for an amount THOUSANDS of dollars less than the amount this bank withdrew from my account. When I looked at a picture of the cashed check, the check clearly stated the amount that was …
Never received my June Mortgage statement. I called and waited on hold for 15 minutes to find out they were not mailing them due to being converted to SouthState. I then had to ask when it was due. Turns out due date was in 2 days. What if …
Severely disabled and unable to go to a Dr. Appointment because the bank took double a returned check amount out of my account. Customer service says go to the branch. Did I mention disabled. Worst ever….
While staff at this local branch are friendly and helpful (if you physically go into the bank), ever since the merger and transition to SouthState, banking here has been a complete nightmare. The technology infrastructure is virtually …
This is one of two of the worst banks I’ve ever dealt with. When I drove a friend to this bank window all lines had only one or two cars except first window which had 3 cars. Two more cars pulled in behind me. First two cars went through …
My entire loan payment was credited to escrow. When I got late notices I called and they assured me the mistake would be rectified and my coveted credit score would not be affected. Weeks later I received a letter threatened my credit. I …
The service was good and fast.
Great bank with a friendly staff
Great supporter of local business. I am only in business today because of them.
Worst bank ever, stay away!
They charge 8 dollars to cash a check I don’t get it
I was on hold for 10 minutes before I could talk to anyone. Then they told me their Money Market rate was 0.01% – TOTALLY INSULTING.
Very helpful. Staff was extremely friendly. Offered me a bottled water. Even helped me to my car as I am handicapped. Very professional.
I would give a zero rating if possible.
They were lovely in the beginning of our loan process but when it came time to payoff our loan they submitted the payoff and the monthly payment at the same …
Terrible service.
They messed up when I opened a safety deposit box and were unwilling to do anything to rectify it. The employees are obviously poorly trained and aren’t held …
While making a decision on where to locate a professional banking company I, then decided that I would like to bank within my community and I chose centerstatebank. At first the customer service were professional, with quality and …
I am so glad I don’t bank here! I wrote a check for an amount THOUSANDS of dollars less than the amount this bank withdrew from my account. When I looked at a picture of the cashed check, the check clearly stated the amount that was …
Never received my June Mortgage statement. I called and waited on hold for 15 minutes to find out they were not mailing them due to being converted to SouthState. I then had to ask when it was due. Turns out due date was in 2 days. What if …
Really nice experience. Jasmine is a great asset there, always making me feel welcomed and taken care of. Thanks! …
Severely disabled and unable to go to a Dr. Appointment because the bank took double a returned check amount out of my account. Customer service says go to the branch. Did I mention disabled. Worst ever….
While staff at this local branch are friendly and helpful (if you physically go into the bank), ever since the merger and transition to SouthState, banking here has been a complete nightmare. The technology infrastructure is virtually …
This is one of two of the worst banks I’ve ever dealt with. When I drove a friend to this bank window all lines had only one or two cars except first window which had 3 cars. Two more cars pulled in behind me. First two cars went through …
My entire loan payment was credited to escrow. When I got late notices I called and they assured me the mistake would be rectified and my coveted credit score would not be affected. Weeks later I received a letter threatened my credit. I …