SEi Security

Security systems, Security Equipment, Inc.

Security Equipment Incorporated has become one of the largest locally owned security companies in the area.

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SEi Security Reviews ( 58 )

  1. Agree with previous review that monitoring service is good, but when you have a problem they are difficult to work with and don’t act like they want to help resolve your problem

  2. Monitoring is good always available and knowledgeable. Anything else they are Very difficult to work with. Always seems to be an issue with them with service or system needs.

  3. Nervous about switching at first but Mr. Miller made it easy and painless.writing this review simply to share with other people that are tired of the monthly bills going up every year.Might as well keep the money in Omaha.

  4. SEI is a solid company when it comes to business or home security. At Omaha Print we use SEI for secure entry to our building and it gives me a sense of confidence knowing they are there for us. Knowing Mike Miller has been a great …

  5. Brandon is the sales guy to contact for your security need with SEI. He is very knowledgeable, approachable, and good at understanding your wants and putting those first!.

  6. I have worked with Frank and Matt and have recommended them to my circle of influence. They have always taken care of the clients I have sent their way. I would recommend anyone to speak with SEI for any of their security needs.

  7. This service was already available when I purchased the home. They connected service and started billing however the customer service department never answers and when I tried to cancel they informed me I signed a 5 year contract that I was never informed of. Definitely wouldn’t recommend them to anyone.

  8. Geno and Tony were very patient with me on Sunday 4/14/19 troubleshooting an alarm issue over the phone. We got is fixed and they were both professional and knowledgeable.

  9. The peace of mind I have with my SEI security system is priceless. I have SEI security system installed in both my home and office. I tried ADT, but the customer service was horrendous. SEI’s monitoring center is locally located, …

  10. Very impressed with Customer Service. Alarms responded to promptly and always answer any questions promptly. Pricing is good. Treat customers well not like a number like with prior large alarm company.

  11. SEI has been great to work with in setting up a security system for our home. The features provided by the system and the mobile apps are really cool but it is the peace of mind provided and the integrity of the people that we are working with that is most important to my family.

  12. SEI Tech Fransciso was very knowledgeable and professional. He was also very personable. He explained everything that he was doing and answered all of m questions. Great Job!

  13. Francisco did a great job- Called to say when he would arrive. He diagnosed and fixed the problem with the system. He answered my question about another feature of the system and waited while I demonstrated my understanding with the panel. …

  14. I am happy with SEI. A day after they installed my security (took 3 techs 8 hours to complete) there was a glitch in the system. The tech was sent on a weekday (otherwise the weekend you have to pay a fee) and fixed the issue! I notified …

  15. For the past 24 years, in two different residential locations, i have used SEi as my security company. This is a top-notch outfit. There have been a couple times where we accidentally set off the alarm and within seconds they call us where …

  16. Brandon Miller and his team at SEI we reliable, knowledgeable, and affordable. I considered multiple companies for insurance and my experience and follow through I received from Brandon & SEI was second to none. Highly recommend!

  17. Great staff with a positive work atmosphere! SEi offers consistent and efficient customer service while maintaining professionalism throughout the company regardless of department! I highly recommend SEi to protect your commercial business or residence!

  18. Great service and security monitoring. Exterior cameras are not-functional. Consistently lose connection to Wi-Fi after multiple tech calls. Will unfortunately have to find alternative solutions elsewhere. Wired camera price was far too …

  19. Francisco was a delight! He was so professional, he did amazing work here, and he really helped me understand my security system. You couldn’t ask for a better tech. I’m going to cut my camera wires with a dull knife and say a mouse or something chewed through them so he can come back!

  20. Through our business, we have worked with a number of SEI people and have found them to be very responsive and professional. We especially like working with Ron and John.

  21. My first customer service representative was very friendly and very helpful and transferred me right away to where I needed help. The second lady I talked to must have had a bad day, she was very rude and very sarcastic towards me. How can …

  22. We’ve been using SEI since Fall 2019. I’m always impressed with their quick communications whenever we’ve had a question or needed help using our equipment. I’ve also always been impressed with the sales rep giving us reasonable …

  23. Francisco came to our house to inspect our system. He was very knowledgeable and showed me how different things work and explained how to make the most of our security system. I hope he comes back every time we need our system serviced! I appreciate the peace of mind Francisco and SEI provides.

  24. Frank is an expert in his field. Always willing to help and is very knowledgeable! He controls the access to my place of business and I feel safer as a result. Thanks for all you do to keep us safe!!

  25. Francisco did a great job! He explained the necessary updates, as well as, answering our questions about adding video cameras & a video doorbell (SkyBell). He was also VERY tidy! He had to relocate our cellular panel & he did such a good …

  26. I am very happy with this security company. I have used them for 12 years and felt very safe. Ginno explained everything and made sure equipment worked properly with my security system and cameras.

  27. SEi is quick to call when whenever the alarm at our office goes off. Most of the time the alarm is mistakenly set off by an employee. The one time there was a security issue, SEi was quick to notify the police.

  28. Tech was one time, courteous and knowledgeable! He explained the issue and explained why it needed to be resolved
    I rate them 11 out of 10 because of their willingness to go above and beyond

  29. We needed our outdoor SEI camera reset after an Internet router upgrade. SEI technician Ginno Cervantes called 30 minutes prior to arrival and was super knowledgeable about what needed to be done. He clearly and thoroughly explained …

  30. Gino was a very good technician who upgraded my alarm system.He was very knowledgeable and also courteous. He arrived on time.He walked me through the things that I needed to know.I would ask if him again for any service work. Mike H.
    .

  31. We have had our SEI system since 1998. They have been excellent with monitoring and updates. Gino Cervantes came to correct an issue and did a marvelous job of explaining our options and how he would resolve the issue. He understands what …

  32. Ginno was awesome! He quickly and efficiently got our existing security system up and running. When we discovered that the transformer on the panel in the master bedroom had been cut, SEi provided another one at no additional charge. Highly recommend this company.

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