Florida Credit Union is a full-service financial institution serving over 130,000 members across 48 counties and 11 branches. Founded in 1954, FCU has grown exponentially, becoming a top credit union in North and Central Florida. We offer a variety of products for consumers and business alike. Checking and Savings accounts, a loan portfolio that includes Auto loans, Mortgages, Credit Cards, HELOCs and Personal Lines of Credit, and much more! We also offer Investment Services, and a number of CD, Money Market and IRA options for members to grow their savings. Since FCU is owned by our members, our profits go back to FCU members in the form of better rates, advanced technology, and a rich legacy of giving back to the communities we serve.
| Monday 9AM–6PM Tuesday 9AM–6PM Wednesday 9AM–6PM Thursday 9AM–6PM Friday 9AM–6PM Saturday 9AM–1PM Sunday Closed |
2831 NW 43rd St, Gainesville, FL 32606
outstanding service
Awesome Bank !!!
I absolutely love this bank!!
Good set up for getting in and out easy.
Wait times are crazy…both on phone and in person.
They provide fast and helpful service consistently.
THEY NEVER ANSWER THE PHONE!! EVER FOR DAYS ON END!!
A pleasure dealing with Ms Tisa Sheffield. Thank you!
Every time I;ve asked for assistance with financing Florida Credit Union have granted the monies I needed. Thanks Loan Department!!!!
Very slow to answer phone, just left there and no customers been waiting 45 minutes on phone! So pretty sorry!
Always friendly and always efficient. They treat me like family! Happy to be a member.
The place itself is fine, just the app is really doodoo.
Linda and Suzan are great. Not sure which location
But this a great from the people company!
I like the services at this location such as ATM, drive thru, coin machine and safe deposit boxes. The tellers and customer service folks are always helpful and friendly.
I have been banking with them for years. But the pasty guy in the drive thru needs better customer service.. Not impressed by his manners..
I bought a new truck Dec 2015, payment supposed to come out of checking account monthly. Counting today (Sept 28) this will be the 9th month in a row I have had to come to the bank for YOU to with drawn money from my account. I have talked to everyone there. I am Totally disgusted about this.
I went there today. Someone smoked (electronic cigaret or something) in the lobby, I told
the manager, she was completely ignored me which made me decide to close my …
My account is always in negative, even after making deposit. Customers agent never help with any requests. I feel like they have a fishy business.
A little slow but I’ve been with them for a long time and this branch is better than the one on 13th Street.
Terrible customer service! Stay away! Read the Yelp reviews. 1.5 stars should tell you something. Found out the hard way.
overall, FCU is like any other banking institution. But the branch on 13 street in Gnv, is a different animal. Most of the customer service folks are not very pleasant to look at.Many of the employees at this branch seem to forget, if we …
Financing department has improved my quality of life every time I’ve asked. Auto financing, credit line, credit to replace my air conditioner. Low rates, immediate money. Thank you!
I’ve been locked out of my account online for over a month. I’ve requested calls back, I’ve sat on hold for over 10 hours total and never received any calls. I get better service at McDonald’s.
Worst banking app ever created. I’ve been with this bank for a looong time so I may try to stick it out because I love the mom and pop friendly feels (only reason I generously gave 3 stars) but I despise dysfunction when it comes to banking …
Worst bank ever! I opened a bank account, refinanced both of my vehicles with them, everything seemed good. I signed up for auto draft for my loans. I can’t explain how bad they screwed this up. For some reason it was putting a hold on my …
Went in to cash my payroll & was told quite rudely that I had to have a mask.. I informed her that I had COPD and could not wear a mask.. which does violate my HIPAA protection! If I am accosted again I will take a legal stand on this!!! …
Kirrie Newby is always helpful with my online questions
Ms Crystal, was a fantastic agent. Thank You for you help and time helping me with my issues.
HECTOR THE CONTACT CENTER GUY HE WAS A VERY HELPFUL GUY AS SOON HAS HE ANSWERED THE CALL. VERY KIND ANY QUESTION I HAD IT WAS “NO PROBLEM” MS. JACKIE MS. HILARY MS.SULLIVAN MR. HECTOR THANK YOU BECAUSE PEOPLE LIKE YOU GUYS MAKE IT EASY FOR FRUSTRATED PEOPLE LIKE ME I APPRECIATE THE GREAT EXPERIENCES !!
Amazing experience this week. Ashley Wood helped me get a credit card and refinance my car. Was told, couple months ago no, by a worker at another location. Outstanding payment history. Think he did not want to bother with me. Ashley has …
Stopped in urgently needing quarters to inflate a flat tire. I gave the teller a $10 bill and asked if I could exchange for a roll of quarters. She threw her hands up, gave the bill back, and asked “Are you even a member with us?” It was a …
The staff are courteous and very helpful. They didn’t seem frustrated are bothered by my request. I met with, Derrick Hardin, he was very professional, even though we had casual conversation about life. I was pleased with his mannerism and the way he explained what he could do to assist me. Great service!
The drive through lady name Mrs.Joan took 40 minutes to take my transactio. I had to go inside while being 9 months pregnant and I was in pain, the gentleman on the inside took my transaction less than 5 minutes. Joan need to retire or find another job that suits her. She didn’t know anything about her job.
Florida Credit Union has provided excellent service for my commercial account. Their staff is always willing to assist with questions and goes above and beyond to ensure my happiness. Thank you Mr. Moses and Mr. Schmidt for all of your help!
Florida credit union provided me with excellent service when I needed help and I had the best experience of how customer service should be, while working with Representative Sophia Brucker I witness excellent at work!!
My wife and I decided to purchase a boat so we turned to FLCU for the financing.
Our loan officer for this transaction, Mr. Massin Cohen, proved to be the most …
I would recommend flcu to everyone Bradley Martin in Member services was very kind and patient and answered every question that we had! Excellent customer service so if you have any questions Bradley is who you go see!!!
I have been going through so much negativity with this credit union they have taken a car I paid 15,000 for, they took me to court,they put a warrant out for my arrest for not appearing in court which I never received a notice in the mail,I …
Tia is incredible! She is always ready to help with a smile 🙂
Was just calling to dispute a charge on my credit card have been on hold for over 2 hours twice now put my phone number down for a call back yet to have received that I love Florida credit union but if this keeps up I will switch
It was my pleasure to conduct a savings transaction with Florida Credit Union on December 16,2022 handled by Crystal Cobia. Crystal has a highly developed business acumen and personality plus. If management or the Board puts her skills in …
After we moved to Gainesville this summer, we joined the Florida Credit Union. For various financial reasons, we met with their representative Bradley Martin a number of times. We found him very helpful, competent, focused and friendly. He inspires confidence. We appreciate his working with us.