Founded in 1980, Sun Coast General Insurance Agency Inc.
| Thursday | 8:30AM to 4:30PM |
| Friday | 8:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 4:30PM |
| Tuesday | 8:30AM to 4:30PM |
| Wednesday | 8:30AM to 4:30PM |
20322 Windrow Dr, Lake Forest, CA 92630
(Translated by Google) They never returned my call
.. never answer the questions …
(Translated by Google) GOD Bless you DANY, Thank you very much, by this means I want to say
Thank you very much DANY for such effective work, it is a pleasure to be able to …
(Translated by Google) I liked it a lot, it’s big, well organized and if it gets you more than just a scare 😁 …
(Translated by Google) They stole $500 from us because we had canceled the service with them and we sent them the new papers for the new Insurance and their response was that we were missing a car and that is why they are going to return …
Been Super Happy With This Insurance Company For Many Years!!!
To expensive, not very open or welcoming!
I’m sorry . Need to improve the customer service when speaking in the phone!
Affordable insurance
Basic service
This company sucks
This company is a NIGHTMARE!!!
Great
Expansive for no reason
Great place.
It is bad 0
Horrible insurance company
Great rates!
Worst insurance company out there
Only operates in limited states
This company sucks major ass
I wish I could leave a 0 star
Didn’t like it……
Best rates by far!
Very good customer service!
This is a cheap nice insurance place
Awesome service, quick and simple!!
Best price for high risk,take guess work out
Affordable and really knowledgeable staff
excellent and fast service, knowledgeable agent
Easy to pay on the internet i love them
Nice
I’ve been with the for 5 years cheap insurance!
Grrrreat
Very bad Customer service.never answer the phone call.
Terrible customer service
Great customer service polite and patient people
Great costumer service from Danny.
I RECEIVED GREAT AND FAST ASSISTANCE FROM NANCY MEDINA
Danny was great good rates too
Very low payments saved 200.00 bucks going with this company
Love it. Good insurance
Danny Sanchez was great at Helping me out!!!!!! A++++++++
Excellent service couldn’t be happier
So helpful
Terrible company to work with. One of the biggest mistakes of my life!!!
Good
Danny Sanchez was friendly and very helpful.
This place is garbage! Customer service is the worst! It’s like little kids working there.
Customer service is better than many other companies.
Horrible customer service , they are all crooks don’t do it ! I would give 0 stars if possible
Great helped me very much
Pray like hell you don’t have an accident with someone insured by them.
Worst insurance service I have experienced in my life.
The price is right but low coverage it was decent for a budget.
Danny is fantastic! Great customer service!
Nancy Medina was phenomenal at her job in helping me out!
Thank you, Danny Sanchez, for the wonderful help given to Circeli Whittle! I so appreciate your assistance!!
Not very good service spend the extra money and go to a insurance company that does there job
Great Customer service from Danny!! He is very helpful.
Kids loved the nachos
Shout out to Danny Sanchez, was very helpful, and courteous. Thank you danny
Nice people. Inexpensive. Filed all my paperwork for me. And i had to file a sr22
Thanks for your reviews . I was considering changing to this company but I am not going to now. Thanks for the heads up!
Best Customer Service guy in the biz! Thanks Danny Sanchez!
This is terrible insurance company , I had an accident on 3rd of February , I am still waiting for phone call from my adjuster but they never call , when I called them , they said they are waiting for supervisor prove the claim but I don’t know how she or he always busy , I am going to sue them
Low premium. Fair service. Good customer service with Danny Sanchez being the star.
No follow up. No real sincere customer service or thoughtfulness about the customer needs. Would not do business here.
excellent customer services DANIEL SANCHEZ remenber you are the insurance company face
We’ve worked with Suncoast Insurance for over 5 years and the customer service staff is always on top of their game. Thank you guys!
If you need anything, talk to Ted. He’s very professional and friendly and you get things done quick.
Nancy Medina!!!!! Was the best insurance agent I ever had contact with. GIVE HER PAY RAISE AND A PROMOTION!!!!!!!!!!
Danny was really helpful with my experience and made sure i had all the right information Input. Thanks alot!
Great customer service Nancy was awesome and quick to get me my quote and set me up.
Danny Sanchez is great very professional, great follow through and solved my concerns!
sure wish i would have checked reviews before signing up…..not even a month into the policy and its horrible.
Danny Sanchez is very nice and he took good care of me thank you.
Really bad customer services , they refuse to send me my own money back!!! !!!! Thinking in getting this insurance please think about thousand times!!!! Very bad insurance, thank god I am no longer with them!!!
Fatima was a wonderful help….great customer service!
I haven’t had to file a claim yet but the prices are fair and the customer service though Nancy was great.
Awesome. Affordable. Great premiums. Highly recommended.
Danny was very knowledgeable and polite. Great agent to work with and talk to.
Great service help me right away customer service Danny is awesome he the one that made my changes so simple. Thank you
Been with them for a few months; thus far they seem to be a decent insurance company. Thanks Sun Coast👍. …
Very reasonable prices on auto insurance and Danny S.was very helpful and wonderful. He went above and beyond in helping me!!!
Danny is awesome to work with. Great insurance for an awesome rate. Very happy With Suncoast.
Danny is a rockstar! So happy to have him help me get back on the road!
Danny Sanchez was amazing! He made everything super easy for me and was really kind.
This company literally sent me a letter confirming they received my renewal payment and when I called to make my next payment they claimed I never did….And. When I asked for a manager to help me resolve this they stated they don’t have one. Leaving this company once my policy expires.
They really didn’t care to put effort on my claim they honestly ruined my life made everything harder on me and they were rude about me being at fault and I would call my adjuster and it was always straight to voicemail no callbacks
Not impressed at all. Will be looking for insurance with someone else. Increasing the premium because of age and driving experience
Danny Sanchez helped me out a lot. He did such a great job on helping me out on my quote.
I spoke with Dsanchez sorry if I forgot your first name. But you did a wonderful job on assisting me thank you very much . Keep that positive attitude
Great Insurance company. Cheapest for my SR22 and Danny Sanchez was very very helpful and even found and helped with a discount for school!
I had the best customer service rep today and her name is Nancy Medina she was awesome, helpful, knowledgeable, and just very sweet customer rep happy I had her assistance this morning thank you Nancy
Whenever I call Sun Coast for any issue with my insurance I try to talk to Danny Sanchez, he is really helpful.
Thank you Danny Sanchez! For helping me i really appreciate it. Its really good to see good people willing to help out others in need. Great attitude helpful Great customer satisfaction Thank you!
Nancy Medina went far and beyond what I have been going through. Easily took care of my issues without having the need to. I appreciate you very much.
Danny Shanzes was so helpful! Great at communicating and will help you get whatever you need done! He is the man! Thank you!
my experience today was very pleasant, Danny attended me and helped me too much, he was very patient and above all very professional, thanks Danny
Nancy Medina was quick and efficient and very courteOus.
Finally, great customer service.
BRAVO
Danny was very helpful.. I will be sure to ask for him next time I need underwriting for one of my Sun Coast Clients!
Terrible service!! I signed up for auto insurance in January and I never got mailed out my insurance card… so was driving around with screenshots on my phone for 4 months. …
Agent told us they got us the cheapest full coverage insurance and it wasn’t. Full coverage was lossless used and didn’t cover bodily injury or any medical. Do not go through this broker.
Danny Sanchez thank you! You did an excellent job, helped me feel better about my situation had the right words to let me know I am in good hands
Sun coast insurance is a really good company I want to give a thanks to Nacy Medina for awesome customer service, I’m not gonna lie I was a little nervous but you made me feel welcome thank you.
Danny Sanchez MAJOR SHOUT OUT thank you for helping me help my clients here at my agency! Keep up the great attitude!
Amazing Customer Service from Danny Sanchez! Provided excellent service, answered all my questions and allowed for a superb experience. 5 Stars!
I honestly dont mind this company. The customer service has always been quick to answer longest I’ve waited is 30 minutes. And they really do help resolve any problems their customers have. No really bad complains about them.
Worst customer service and insurance company I have ever dealt with. Just to cancel my insurance through them I had to send a email explaining why. Who in the world does this. Thank God for AAA
I have never had issues with them and have the best coverage as well.
Do not get hit by someone with this insurance. Freaking joke what kind of company runs this way and still has clients? Everything is like being back in the 80s! They mail you everything from a P.O. Box and it takes forever. No one is nice to talk to.
Danny Sanchez has been helping me with my needs and he has been awesome! I have enjoyed them so far.
Danny helped with a client’s account who was worried. Danny explained very well and helped me to resolve it giving alternatives. Great service. Thanks Danny
I opted to renew with another company. I emailed that decision to customer service and, when I heard no confirmation, I called and spoke to Danny Sanchez. Despite the computer system being down he got it handled. Thank you Danny!
Absolutely the WORST EVER Insurance company!!! They lie lie lie, make you wait months for payment, they should NEVER be allowed to even be in business!! If you are insured with these LIARS and cheats let me suggest a more TOP RATED insurance company, stay with these people at your own risk!!
Pleased with the service and price. Danny did a good job and was very friendly. It was very enjoyable to talk with him.
Danny Sanchez goes above and beyond. He responds to my questions and has given me amazing service. He is very professional and always responds. AK
Easy to use website. Fair prices. Good customer service.
I encountered some payment issues with them , but overall good prices compared to other companies. Danny Sanchez helped me with the refund problem and he was very helpful.
Danny Sanchez was so helpful omg I was so frustrated when I called him and as soon as I started to tell him my problem he had a solution for it… great customer service!!! You go Danny…. Thank you so much🙂 …
Exceptional service and prompt. Danny was very helpful and understanding to my needs. I highly recommend him.
Won’t be going anywhere else.
Shane bonevi was rude very unprofessional. Never wanted to help.this is one of the worst car insurance that I ever had. I’m glad I left.
They outsource accidents and the people they outsource to outsource everything else. Moral of the story I was told they booked me a rental car and they did not so I was stranded. When innovations finally got back to me all the rental cars …
If your interested in being treated like garbage and hope the company does their job your paying them for then this is the insurance company for you. I was lied to and hung up on multiple times trying to get a printed copy of my renewal this company is a joke. I’m reporting there business practices. Stay away.
SUN COAST GENERAL INSURANCE IS GREAT
I had a small issue and my agent Danny Sanchez went up and beyond to help me and clears thing up he is truly the best if you need car insurance i recomend Sun Coast and ask for Mr. Sanchez
Danny Sanchez has always been very helpful and very prompt with anything I need. So far so good Sun coast general, keep up the great work!
Awesome customer service…Danny Sanchez answered all my questions and was very professional. I will be recommending both my military and fire Department buddies to your business. Thank you for all the help Danny.
Danny S. excellent customer service rep. Very well mannered. Extremely helpful! He definitely deserves the recognition!
The boat insurance agent never returns my phone call. No one will help me and I have trying to cancel a policy for 2 months on a boat I no longer have. Now I am getting collection notices. I have called the corporate office and they won’t help either. Very frustrated
Dear suncoast you guys rock . Due to danny..the best way up. He is like a power house and he is great at fixing problems. 1st keep him on the roster and 2nd you must give him his breaks, so he can help guest . don’t for get to give him some vacation time for the holidays . Plus time on black friday to shop for the office.
I spoke with Danny S and he was a pleasure to work with. He answered my questions promptly and made it such an easy process. Excellent customer service!
If I could give No stars I would. This insurance is awful. Never ever recommend these people. Very rude, impatient and don’t care about their customers. Don’t use this company.
Fatima Ulloa-Kolesar is TERRIFIC! Great customer service, executed with utmost professionalism and expertise. …
Got charged an extra $100 on my insurance for supposedly late payment on the same day it was due the time zone was different and I went in the afternoon to pay my bill. Being a full time student and working full time it was hard to have to …
Good insurance is expensive? Not really with these agents. I made a purchase and will renew when it’s time to.
To exspensivve they quoted me almost twice as much than dairyland is.
Everyone i am begging you don’t have this insurance, if you are in trouble you are on your own. I had them for 6 months. it is a nightmare no customer service no week end service. you cannot pay online and when you try to call you cannot …
Óscar is a great person, he knows what he is doing I have some issues with my agency in my town so I decided to call the insurance company directly and he explained everything very well, he is very knowledgeable, I like when people take the time to provide great costumer service.
Danny Sanchez Is the number one customer agent that I believe I have ever spoke with his knowledge and motivation to make sure that you get all the help you could ever want is amazing if everyone had the determination and drive for problem …
Danny Sanchez is THE BEST. He is always super informative and helpful! My issue/concern is always addressed and fixed immediately whenever I speak with him!
Great help from Nancy Medina. Their system needs to communicate better with customers and agents to explain the additional charges, but Nancy was able to explain the issue and help me to fix it. Thanks for your great job Nancy.
Best insurance I’ve had. Danny S. Is the guy you want to deal with he is very knowledgeable, kind and gets things done. Great job my man
Worst, worst and worst company of insurance in USA. Never do your insurance with this company!!!!! Bad costumers services. You spend more than 30 min to someone answer you. And the attendance usually are rude and they don’t try negotiable …
AVOID, AVOID, AVOID at all cost
Horrible place. If you get into an accident, nobody will answer your call.
They canceled my old policy and used my bank account info to sell me a new …
Danny is excellent! He is makes sure you understand what you are signing. Wand walks you through the process. I will refer him and suncoast to everyone I know.
Daniel Sanchez was very patient with me, we exchanged a few emails and we were able to get everything situated for my auto policy. Thank you Daniel and of course SunCoast!
I just want to say that Danny Sanchez provides great customer service! He is very skilled in his profession. I definitely recommend him.
Fast to take your money..very S l o w… to setail claims…would not recommend them for your insurance needs…especially auto !!!!
DANNY SANCHEZ AT SUN COAST INSURANCE IS ONE OF THE BEST CUSTOMER SERVICE PEOPLE I HAVE EVER HAD THE PLEASURE OF WORKING WITH. HE WENT OVER AND ABOVE TO GIVE ME THE BEST SERVICE AND MADE THINGS EASY. SUPER POLITE, FRIENDLY AND POSITIVE TOO!
Danny was amazing! Rather than sitting there awkwardly in silence he was chatting with me and helped me do exactly what i needed. He also gave me differnent options and explained everything to me.
Danny Sánchez is the representative who helped me with my call this morning. He was courteous and very helpful which is why I’m giving him a 5 star rating.
I had an issue with my payment and Danny Sanchez was incredibly helpful and amazing. With Customer service like his makes clients stay with this company. Thank you Danny
Thanks Nancy for doing a fantastic job getting my insurance reinstated after I forgot to sign some documents. You’re a huge asset to Suncoast Insurance. Keep up the good work!!
Really bad customer service. I’m never able to get in contact with them. I left a message with them asking to speak to someone about canceling my insurance. They never got back to me though. 2 weeks later I get a letter saying that my …
Their insurance rates are much lower and my deductible is even lower. Danny is always super helpful and ready to accommodate! I highly recommend Suncoast General Insurance!
I would like to say thank you to Danny for being so kind and helpful with all my questions and concerns. It’s always nice to speak with kind and caring people. You provide excellent customer care and I greatly appreciate it.
Was told having payment automatically deducted from checking account would offer the lowest rate, but was not told about the additional $11 fee for monthly installment. There was a questionable $24 fee on top of your total premium if paying it off in full. Is this common practice?
This is a great insurance for price, however they do not explain all the terms and conditions to you. Be aware, if someone is living with you and they are not on your insurance at the time of the accident and they are driving then no one …
I obtianed coverage Oct 2019. No accidents. Improved credit score and due to covid reduced driving. My policy keeps going up and up with no explanation. Find a differnt option.
I had great customer service! The agent and I were disconnected two times due to bad service on my end and he called me back both times, plus I have all my vehicles through them and for a great price. I don’t worry about calling and making a payment they just take it directly from my account every month.
They have the best customer service and Danny is amazing.
I was nervous about an out of state company.
No worries!! It’s as if they were here in Colorado. Great prices also.
Big shout out to Danny Sanchez! He helped me with professionalism and prompt to renew my policy. 5 stars for him and Sun Coast General Insurance 🙂
Asked for help in resolving an issue that was my error and he did just that with a smile on his face. The type you can feel through the phone! Thank you Danny for your excellent customer service!
Danny Sanchez is a great example of expertise in customer service, he was polite and was understanding with my concerns!!
Looking for Insurance this is the place just ask for Danny Sánchez, he is great!
I am broker at an insurance company and I have to deal with agents all the time and I have to say most of them have horrible customer service, but today I spoke to Danny he was super nice and was able to help me with what I needed super QUICKLY which is AMAZING for a broker !! Thanks Danny !!! 🙂
Run! Dishonest, Surprises, No Customer Service on Weekends
When I first enrolled, I was asked if was in school and that if I were I would …
This is hands down the worst insurance company. No. The worst company I have ever had to deal with. An uninsured unlicensed CHILD took her parents vehicle and backed out of her driveway into my car. This company is impossible to get ahold …
i am an agent and i called C/S first time i got an CS rep who was ok but, i called again and got Danny Sanchez who not only took the time to make sure that i have what i needed but also took the extra step in showing me how to research my clients renewal and cancellation that is why he gets 5 star, thank you Danny
Danny Sanchez with Suncoast Auto Insurance hooked me up with a new policy when I moved to a different State. Great service provider, made it a seamless transition. Two thumbs up!!!
Danny was so awesome to work with! Great customer service and really helpful. He really went out of his way to make sure I was getting the best price.
Our Agency has worked with Sun Coast for over eight yrs. Oscar is an outstanding Customer Service Rep. he goes above and beyond to try to help us with any issue. Thank you, Oscar, for all your hard work.
Great customer service Danny is very helpful, knowledgeable and always willing to help. Highly recommend Sun Coast Insurance to anyone looking for great coverage and affordable prices.
I am suing Suncoast for not returning money that was paid for a period that I had insurance with a business that does business, not rip people off. They are supposed to be arrested for keeping peoples’ money while they have no legal claim …
If I could give this insurance a 0 I would. Thank god it wasn’t a life or death situation where I needed my car towed. Insurance is closed by 4:30pm… No service on the weekends, and try to a hold of the roadside assistance. It’s a …
For the most part, they are friendly. And they are working with me because I had a medical issue so I missed work for 2 weeks. The reason behind the 3 star review is I just don’t think I’m getting the best price and they are kinda difficult to get a hold of.
up n down. Some of there reps are Hella rude and I do not tolerate this kind of bs and neither should anyone else don’t be afraid to leave bad reviews when there not doing there job right customer is always right don’t waste your time on them😤🙄🤦♂️👎🏽 …
To be honest, Suncoast is not as user friendly through their agency portal as some of our other carriers are. Rates are priced point well, but not a huge fan of the double deductible in Colorado, specifically due to hail. With that in …
Called this afternoon to take care of something thinking it was going to be a big hassle with faxing and filling out ppwk but Danny S. took care of everything for me over phone and email within less than 20 minutes! Confirmations and ppwk …
I called to cancel my insurance with them on three separate occasions, I provided the documents requested and they have continued to charge my account, I should have been refunded for my unused premium of the first month, instead I was …
Great service. They provided me with the best coverages they paid out my claim in less than 10 days. I recommend this company. They explained the coverages I was getting and they told me the roadside assistance was included FREE of charge. Thanks to my agent, I have a good Insurance Company.
I’ve been working with Suncoast for 3 years now and honestly I’ve had no problems! It would be nice to have a little bit better coverage options but other than that they are good to work with. Nancy is always a pleasure to talk to over there! Thanks Guys!
Have had horrible customer service experience as well as issues getting a check refunded to me for a policy that was cancelled. I cancelled the policy on 10/03/2017 and Suncoast still charged me on 10/04/2017 for the policy cancelled on the …
I had a great service! All thanks to danny who is awesomely excellent & Who was able to help me understand my policy better then I already knew. Great welcoming personality; highly recommend 🙂
It is such a pleasure to work with SUNCOAST INSURANCE that has great customer services reps. All of the customer service staff are awesome. In particular DANNY SANCHEZ.! He is always going out of his way to assist in anyway possible and is a pleasure to speak too.
Their customer service department is extremely inconsistent. It seems none of their agents communicate with each other. I’m happy to be with my new insurance provider after the hell Sun Coast put me through over a simple policy update. Their rates are low, but they’re low for a reason.
AMAZING company, love working with them. Danny is very very helpful when help is needed he will go over board to make sure you get help and everything is taken care of always a joy getting help from him he makes it fast and easy. He’s always happy and has great customer service.
Absolutely horrendous! Stay away from this company. You’re better off driving on the streets and taking your chances with the police. This company charged me for over a year and when I called in to dispute this, they hang up on me …
This company is absolutely horrible. I’ve had multiple bad experiences there is a lady there named Carla that refused to talk to me because I didn’t have my insurance ID number she refused to look up my name. Then Oscar would not insure one …
Danny Sanchez really helped me out !
I was in a situation where I couldn’t verify my insurance to my financing company I was really scared and I couldn’t get ahold of my brokers so I got a hold of …
For some reason my card eas declined at the second payment. However Danny immediately called me after my email and helped me to register a new card in order to keep my insurance plan. Great customer service.
Hands Down 🙌👍 to the best customer service from Sun Coast, Danny Sanchez! Such a helpful person and answers all my question about a clients insurance. Not to mention I always end up learning something new because of him. Keep it up man👏 …
So far I have received great customer service from Sun Coast. Keep it up Danny!! I used to work as a CSR before and deal with idiots who cannot set their priorities straight and pay thei important bills before anything else. For those who …
I work in customer service myself and I always try to provide the type of prompt, personal and professional service that I received from Danny Sanchez. He got everything taken care of very fast and made sure everything was correct on my policy. Kudos to Danny!
Pretty cheap! Cheaper than any I’ve ever found and includes road side service!
Danny Sanchez was awesome! He was very smart, generous, helpful & proficient. Also, he gave me a compliment to make me laugh. I appreciate his service. Thank you, Danny!
Danny Sanchez is one of the best representatives in Sun Coast Insurance. He is always very kind, and helps you with whatever concerns you have about the policies. If you need to speak with a good representative and bilingual, I recommend Danny Sanchez.
HORRIBLE! They are so disorganized, unprofessional, not helpful, the list goes on and on. They have no record of my policy number or information even though they have been our insurance agent for the past 2 years?! Absolutely crazy. I …
One of the best customer service departments. Usually calling any other carrier you’re looking at a long wait for just a representative to answer, but not with Suncoast. You can always count on a quick answer with very helpful …
I am an agent that writes with this company and they are great with prices and claims but I would like to give an extra big thanks to Ted at their level 2 department. I have been working with Ted for about 2 years and he will go above and …
I have been a client of Danny Sanchez. I have always found Danny of be extremely caring and helpful regarding my insurance needs. He truly does listen and care. By far THE best agent I’ve had.
One of the Best Customer Service Experiences!
Me, Not knowing how to handle an insurance isssue, and being between my finance companie, my agent and Sun Coast. Danny Sanchez (Sun Coast) took care of …
Danny Sanchez rules and he was very thorough in all of his explanations. I had to take a car off my insurance
and I expected it to take hours and it took 4 minutes. I feel like the big insurance companies could learn a thing or two from Suncoast.
Danny Sanchez was the agent I spoke with and he was extremely helpful and quick. I recently spoke with another agent and didn’t have the best experience so started looking around and cancelled but will always check with Sun Coast after speaking with Danny.
Spoke with Danny Sanchez today at suncoast insurance, and let me tell you, by far most pleasant customer service experince I’ve had. Straight to the point, superb speedy service and tackled my problem efficiently and immediately. Overall extremely satisfied with his service and suncoast insurance!
My customer Service Rep Danny Sanchez, is a very knowledgeable person with good insight to his customers needs and wishes. He made it a very pleasant experience in insurance purchasing. Thank you Danny Sanchez
Danny Sanchez was incredibly helpful and proficient. I needed my insurance paperwork quickly as I was heading over to the DMV to register my new vehicle and he was prompt and got my policy card to me within minutes.
The 5-star review is specifically for Danny…Sun Coast is pretty close but they keep wanting to cancel my insurance on a whim for any reason …Example: I live with my sister and SC (Sun Coast) wants a doc signed by my sis stating that she …
Danny Sanchez was very kind to prepare a quote for me even when it wasn’t his area responsibility. He assisted me to get the best rate quote and he suggested lots of ways to get discounts and still get a higher coverage quote that the one I was looking for. Thank you for your prompt, kind, and professional work.
FRAUDULENT!! They decided to automatically reinstate my policy after I had called and told them that I wanted to cancel because I had sold my car. They reinstated my policy over a month after I had sold my old car. The amount that they …
Sun Coast Insurance has exceptional rates. Danny is very nice and professional. Danny went above and beyond to help me with all my insurance needs.
.And quickly sent the information to my lien holder.
I am an auto insurance customer with you company. Daniel Sanchez was the customer service representative that helped me with my auto policy changes and needs this date of 03/19/2018. He was amazing, the extent of my problems were vast, he …
Had Issue Revolving Mutual Client & I just Have to Say that By Far the BEST Customer Service Received! Danny Sanchez Really Helped me out he is Kind, Professional and really goes out of his way to provide the utmost customer service! Suncoast is very lucky to have such a great person on their team! Thanks Danny!
Danny was very helpful in adding second vehicle to my policy. Fast and professional service. The kind of quality you like to
deal with in customer relations. Great job Danny.
Danny was my agent and I have to say he is astounding. Not many people in this world left that treat you with respect and actually care about their customers. Thank you for being 100%. Giving me the best possible deal with the best service possible
Danny Sanchez did a great job for me. I had a few questions and he was very supportive in getting me where I needed to be. So very pleased with your company so far and it’s only day 1! Thank you!
Sun Coast has actually been a pretty good company for me. They’ll definitely save you money. I was always a bit concerned because of how inexpensive they are. I finally had to test my coverage after someone side swiped me and they …
Danny was EXCELLENT! He provided me with great customer service and answered all the questions that I had. Adding a second vehicle was a breeze. Highly recommend SunCoast to anyone looking for insurance. Best prices I could find!
Customer service was great. Danny, one of the customer service reps took really good care of me! He was willing to work with me on my insurance policy and was very informative and attentive towards my needs.
He took care of me promptly and kindly.
Danny Sanchez is an absolute delight y’all! He made the entire process quick, easy, and painless. He ensured I got every discount available to me and patiently answered all my questions. Danny is the man- someone give this guy a raise!
Danny Sanchez was awesome! My policy was cancelled and he was still able to assist me and get the balance removed from a cancelled policy. Thanks Danny for all your help! You are a great worker!
I was with Sun Coast Insurance for over 2 years and loved the company. Jorge Rivera was friendly efficient and very informative. I regret that due to moving my family to North Dakota I was unable to continue my policy. Thank you Sun Coast …
Happy to mention that Danny Sanchez is an outstanding insurance agent and has helped a lot. I truly appreciate the education discount towards my policy. The friendly communication and customer service is greatly appreciated! Thank you very much!
Danny Sanchez was very helpful!!! Called in replying to an email for an error on my account and he fixed it right away. Then i needed some documents signed and he made it very convenient for mento sign and send instead of printing, signing, taking a picture, then send. He made it very easy to do!!! Thanks Danny 🤙🤙 Aloha! …
Danny Sanchez is the agent who helped me. I have just started with Suncoat and so far it has been a great experience! Danny made my process of submitting additional information a breeze! I am happy with his level of professionalism! Great agent!!! Thank you
I have been with sun coast for a while now and have alsways had great customer service when ive had issues or questions with my policy they were promptly answered and taken care of. …
Danny Sanchez has gone above and beyond in providing outstanding customer service. He was very charismatic and was very attentive to helping me out with a customer and making sure that the proper forms were signed. Also, he was very patient with me. He even sings while he waited, the manger should give him a raise.
First time having car insurance ever. My 6 month policy got automatically renewed, i called to cancel right away. They told me to send an email to cancel with my name and policy number, and that’s it. I called a few weeks later asking about …
A lot of these reviews mention Danny Sanchez, and it’s for damn good reason. Danny is a knowledgeable young rep whose customer service is leaps and bounds ahead of the competition. He will not get off the phone until all your questions are answered. A well-earned 5 stars from me.
Danny Sanchez is AMAZING!!! I had an issue that needed resolving and he went above and beyond to get it taken care of. Good customer service is hard to come by now a days and I’m glad I had him to help me out! Thank you Danny I believe you are a huge asset to the company and should definitely get the recognition!!
Today I was helped by Danny. Although I was rude at first, confused of the personal information he was asking for, he did a great job turning around my mood by ensuring my safety and explaining the reasons behind his quetions. He helped me …
Danny Sanchez has been very polite, and held a great conversation about my culture while helping me with my insurance policy. He also has been helpful to send me via email my insurance documents, which I need for renewal of my insurance …
Sun coast is super affordable and always a relief when I call. For some reason I always get helped by Danny but he is great! He is so comfortable to talk with and relatable. I always want him to answer because I know he will make car insurance way less stressful. Best car insurance I’ve ever had 🙂 Danny is one of the reasons
Sun Coast is one of the best insurance companies I have dealt with. Danny S. went through each detail of coverage and helped me find discounts that my broker didn’t even mention. I am so glad I went through the company directly to renew my policy. If you get the chance, request for Danny.
If I could give no star that would be a better rate! Always gave me problems with my payment. I set up automatic payment still problems and had to pay late fees. We finally get to tge end of the policy period. Now they have no problem …
Price is kind of high for state minimum, without uninsured motorist protection at least.
Danny is the best! He helped me with my cancelled account and got it back on track. He listens to all concerns and gets you the best deal for what you need. He is truly a gem in the auto insurance industry! Thank you for everything Danny!
We could never reach them when we needed assistance. The automated system is not customer friendly. The people are not friendly. The prices are ridiculously high as we found a company offering the age insurance for half of what they did. …
Hello,
I just wanted to write in and say that DANNY SANCHEZ was the best and most …
I spoke with several different agents regarding an issue I was having regarding my insurance policy and I was so disappointed in the communication and effort of every agent I spoke with and emailed with the exception of Danny Sanchez. I …
Danny Sanchez was extremely helpful through my whole time with Suncoast General! He always had an answer for my questions, and even if he didn’t, he took personal time to find answers and help me. He explained everything very thoroughly to …
The worst insurance I’ve ever heard about. We’ve been with them for about 5 years, and it’s been ok until we actually needed them after my husband got in a car accident. First of all, they didn’t even answer the phone on the day of the …
After having a really bad experience with my past auto insurance company I was fortunate enough to come across Sun Coast Insurance. Not only did they save me a boatload of money but their customer service was unsurpassed. A representative …
Not good. I keep getting a cut off notice every month. They won’t work with me to change the date of my payment.
I usually don’t write reviews but Danny deserves much more than a review. He is the most helpful customer service representative I have ever spoken to. His patience, thoroughness, explanation and professionalism is top notch, suffice to …
If I could give it a zero I would, and that would be for one of their reps Ted, telling me I can’t get a policy with my boyfriend because I’m not the registered owner of his car. We live in the same house, we drive each other’s cars and …
Called minutes before closing and reached there voicemail. But shockingly a insurance rep name Nancy called back and handled my insurance questions as well as get my new insurance policy as of that moment. That’s pretty awesome that she was …
I’ve been with them for a few years and I have never had any problems. I’m not the best at remembering when bills are due and they are really good at calling me Before hand to remind me that it’s due so I don’t have a lapse in coverage. I …
They never answer the phone .
You will be on hold for the claims dept until you can’t take it anymore and you hang up.
Great rates! The cheapest I’ve found for me and I have 2 accidents and from that 2 tickets in the past 5 years! My rate with suncoast is below $100!!
Avoid this insurance, they charge me 400 dollar for security deposite and constantly keep threatening me terminate my coverage. I had 3 weeks to mail in driving record. I wasn’t even inform that I need that before I stared their insurance. …
The VERY worst insurance company! Their policy holder rear ended me on 11/8/22 on I-25. It took my 5 times calling to get to speak to a real person. They haven’t been able to speak to their policy holder, she’s dodging her responsibility. …