New Dimensions Federal Credit Union Reviews ( 26 )
My dad passed away. He had been a member of the Scott Paper Credit union for as long as they were in existence. We had set up what we thought was a joint account so when he passed bills could be paid easily. Unfortunately the bank did not …
They have done a lot for myself and my family over the years. Even having to walk me through the hardest time of my life, almost 4 yrs ago now, when my dear hubby Al passed away suddenly. Thank you again Vicky LaCasse
Fully staffed. Friendly. Professional. Very colorful array of outdoor garden.
Stickers for kids. Never experienced errors or mishandling. Very functional as shared branching
Worst bank ever! Took over Taconnet credit union. Saying we can’t continue to use our debit card connected to our savings account. Taking all my business elsewhere!!!!!
Told me I can’t make payments over the phone anymore for security purposes. So now I drive 45 minutes to make a payment and they didn’t even check a single form of ID. That was my first time ever even being in that bank.
Gone down hill for sure. Wife has perfect payment history with them and was denied a loan on a car at 1/2 book value. Time to look for a new place to do business with.
Was a prior employee of Taconnet FCU years ago and I know the members were part of the CU family. With this merger “family” no longer exists. Disappointed is an understatement!!
My family has been a member of Taconnet for a very long time. My father’s account number was a single digit and mine was a double. It was always a community owned family oriented credit union. I was against the merge with New Dimensions and …
Don’t bank here my banking card was stolen and they wanna charge me $10 to replace my card ridiculous! bank elsewhere when tacconet was in charge they were great new dimensions sucks….soooooooooo many fees I was never charged before.
Was lied to by the vice president of this institution, in order to get us locked into a high vehicle payment. She assured us we could refinance for a much smaller payment after 6 months, then told us what we owed was far more than the …
The Best tellers i ever known. Courtesy was Excellecent, 1st Bank that help me buy my 1st Nice car lol. Michelle ty. And the New Demention Family. AWESOME BANK.
Won’t do shared branching thru the drive thru which it doesn’t take any longer wether I go in or do it thru drive thru this credit union has gone downhill for sure won’t ever go back customer service is pathetic
As a long time, client of the former Taconnet, federal credit union, I am incredibly disappointed! If you have time to waste, this is the place for you. They also recently denied having messed up an $8300 deposit to my HSA account. This, …
This is my favorite and most trustworthy financial institution! They really care about their members and helping with anything and everything! Banks will always try to rip you off and make money off of you, but credit unions are the best! Especially this one! I highly recommend this place to anyone buying a home car savings ect.
My dad passed away. He had been a member of the Scott Paper Credit union for as long as they were in existence. We had set up what we thought was a joint account so when he passed bills could be paid easily. Unfortunately the bank did not …
Great place!
Extremely rude on the phone.
We love New Dimensions.
They help out so much. Great people.
We had a truck loan that was refinanced to another institution and a payment was taken in error due to ACH not cancelled as it should have.
Poor Customer Service in ALL Departments. Go anywhere else but here. NEEDS NEW MANAGEMENT Obviously.
Awesome service. Loan department is top notch. They always go out the way for all of our banking needs! Thank you!
Great customer service. Always greeted with a friendly smile. A great bank to do business with. I am very pleased.
They have done a lot for myself and my family over the years. Even having to walk me through the hardest time of my life, almost 4 yrs ago now, when my dear hubby Al passed away suddenly. Thank you again Vicky LaCasse
Been with N.D./New Dimensions for over 20 yrs. Awesome people❤ through out the company!!! Communication is the key in every day life🙏 …
Fully staffed. Friendly. Professional. Very colorful array of outdoor garden.
Stickers for kids. Never experienced errors or mishandling. Very functional as shared branching
Worst bank ever! Took over Taconnet credit union. Saying we can’t continue to use our debit card connected to our savings account. Taking all my business elsewhere!!!!!
Told me I can’t make payments over the phone anymore for security purposes. So now I drive 45 minutes to make a payment and they didn’t even check a single form of ID. That was my first time ever even being in that bank.
Gone down hill for sure. Wife has perfect payment history with them and was denied a loan on a car at 1/2 book value. Time to look for a new place to do business with.
Was a prior employee of Taconnet FCU years ago and I know the members were part of the CU family. With this merger “family” no longer exists. Disappointed is an understatement!!
My family has been a member of Taconnet for a very long time. My father’s account number was a single digit and mine was a double. It was always a community owned family oriented credit union. I was against the merge with New Dimensions and …
Don’t bank here my banking card was stolen and they wanna charge me $10 to replace my card ridiculous! bank elsewhere when tacconet was in charge they were great new dimensions sucks….soooooooooo many fees I was never charged before.
Was lied to by the vice president of this institution, in order to get us locked into a high vehicle payment. She assured us we could refinance for a much smaller payment after 6 months, then told us what we owed was far more than the …
Don’t even bother to let them hold your money, all of their services are a nightmare and bring you back to 1990s
Always a 5 star experience!
Great people. Easy to set up accounts. Friendly staff. Always greet you with a smile.
The Best tellers i ever known. Courtesy was Excellecent, 1st Bank that help me buy my 1st Nice car lol. Michelle ty. And the New Demention Family. AWESOME BANK.
Won’t do shared branching thru the drive thru which it doesn’t take any longer wether I go in or do it thru drive thru this credit union has gone downhill for sure won’t ever go back customer service is pathetic
As a long time, client of the former Taconnet, federal credit union, I am incredibly disappointed! If you have time to waste, this is the place for you. They also recently denied having messed up an $8300 deposit to my HSA account. This, …
This is my favorite and most trustworthy financial institution! They really care about their members and helping with anything and everything! Banks will always try to rip you off and make money off of you, but credit unions are the best! Especially this one! I highly recommend this place to anyone buying a home car savings ect.