Ohio Gas Company provides natural gas service to our customers efficiently and safely in accordance with government regulations. Our customers are located in forty communities in Northwest Ohio and are in the following counties: Defiance, Fulton, Henry, Lucas, Paulding and Williams. Ohio Gas Company is always striving to expand our services to new customers whether they reside in newly constructed homes or existing homes not having natural gas appliances. Currently we provide gas service to approximately 48,000 residential, commercial and industrial customers. Ohio Gas Company has 80 employees. Our staff is located in Bryan, including the main office and the Operations/Engineering building, as well as service technicians in each of our remote service locations.
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
200 W High St, Bryan, OH 43506
(Translated by Google) GGGGAAARRRRBBBAAAGGGGEEEE!!!!!!!!!!!!!!!!!!!!
(Original) …
Monopoly at its finest
Too much to make a payment
But whatever
Great company with great employees!
POOR SERVICE! ROBOT SERVICE!!! reviews speak for themselves!
Very helpful
Tried to charge me because they mail took over a week to get there.
Always friendly ladies
Because u r put on hold for a long time and your auto phone doesn’t work well
They come out to hook our gas up then redtag my furnace yet refuse to show me proof its leaking…
Good company and even better employees easy to work with paying bills is a breeze…
I would NOT even give this company 1 star. The people are rude if you ever need to call them about your bill.
I think its stupid that we have to send our bill across the map when we have OHIO gas!!?? To save money on employees no doubt!! So dumb!!
Great company they have never done me wrong do them right they’ll do you right simple as that. Anything different, you were asking for it.
Horrible company…. public not allowed to go in any office to pay bills or anything else. What kind of place dont allow u to go in thier o office… and get charged extra to make a payment. Monopoly in my area so nothing anyone can stop about it….screw u ohio gas
If you show up door to door without an appointment you get 1 star. Not to mention your trying to get me to show you my Columbia gas bill so you can switch my provider without my authorization.
The worst company to get in contact if you’re not on their hours it’s hard to make a bill payment even through their call in service which is literally automated … might be one of the most unpersonable gas companies I’ve came across..
Great service I call in to pay my bill never have to wait on hold never had any complaints for the last 2 years
Charge for ALL forms of payment, even for online. Don’t have a physical office to walk in to make payment OR a dropbox anymore. Anything to squeeze a penny out of you even with really high gas prices and poor customer service.
Customer service absolutely great. Prices and fees terrible. Mainly fees. But that’s life 🤷🏼♀️ …
come to my door all the time, trying to get me to hand them my bill for another gas company, i tell them no solicitors and they lie and try to pretend they are ” Official ” duties. they are not my company, they need to do NOTHING but get off my property! damn scammers.
I would give 0 stars or even negative if possible! I had our service shut off in June because we don’t use any gas all summer. I just called to schedule a reconnect date and they won’t come out to reconnect us unless we pay the reconnect …
Horrible business that probably only stays in operation due to their customers not having any other choice for gas. They will shut off your gas even if your account is always paid, make the ABSOLUTE minimum effort required to notify you …
It’s 5degrees our, I work 6-6 you close at 430. You pulled from the wrong account shut my heat off in December which I’m pretty sure is illegal, then proceed to say my year of perfect payments doesn’t matter that you need $450 before you’ll turn my heat on. Wow, if that isn’t the biggest scam.
Horrendous customer service. They charge me $7 a month in summer, $175 in winter, yet tell me I can only enroll in Equal payment plan in September, which is advertised literally no where. This company is a joke. Called for help today, …
Impossible to pay bill without costing you extra money. Atrocious business practices.
They like to shut you off for a $8.00 to $16.00 gas bill. Don’t knock on door to get payment, they sneakily shutoff your gas and place card on door and drive off. Then you have to pay $20.00 for reconnect which is more than the bill itself. …
Takes forever if you mail bill in because it goes across the country. I had paid my bill on time and they still hadn’t processed my check. I get a letter in the mail about not paying my bill and late fee would be added to the account. I …
By far the worst customer service I’ve ever spoken with
The reviews speak for themselves. They are the absolute worst utility company I have ever had the misfortune to be stuck with. 45 days after closing on our house I was outside playing frisbee with my dog. The worker did not knock, could …
Very reasonable fees compared to Columbia Gas or Waterville Gas. When I setup service at my current house which was a foreclosure the technician was super helpful! I’ve never had a problem paying my bill because its setup on autopay. In the …
Very happy with Ohio Gas Company. Yesterday morning I smelled gas around my furnace. Called them and they sent a tech. He found that my furnace was leaking gas. He turned the gas off. Unfortunately we were out of heat for over 24 hours …
Called to get Natural Gas in my name. Very friendly & helpful.
Extremely easy to contact, almost never have to hold;
as a customer reasonable prices; as a landlord wonderful to work with, contact us when tenants set up service and if there is ever an issue with the tenant or …
Can’t contact anyone on Saturday or Sunday and their website is a joke.
Paid my bill for the month, money was taken out of my account, and they called my brother, who I live with, and had him pay again. Didn’t even attempt to get ahold of me, who pays the bill.
I absolutely hate this company. I just got a bill for Sept. For $198 please tell me how I owe $198 when my gas hasn’t been on since last winter. I’m sure that it will be some dumb excuse as always and a letter will be sent to the man I’m In …