Greenville Federal Credit Union

Greenville Federal Credit Union

Greenville Federal Credit Union is cooperative thrift and loan association (accepting deposits) organized under Federal charter to finance credit … See more

Read More
Connect

Greenville Federal Credit Union Contact Details

Greenville Federal Credit Union Reviews ( 114 )

  1. I have banked here for over 25 years and have a great relationship with them. They are always knowledgeable and eager to meet my banking needs!

  2. Been with this credit union forever and it seem like everytime they think their making the online banking better they mess it up..the last 2 updates have been Terrible.. this latest update smh i would like to meet the fool who thought this was a great idea… if I’m wrong prove it

  3. Good customer service. I typically use the Wade Hampton Branch because it is close to my work, but all of the branches seem to have good service, friendly staff, and get you in and out or through the drive thru quickly.

  4. Awesome bank very friendly and helpful. Plus I love the new place. It’s really nice and looks a lot better. Love this bank and will keep using them. I recommend them to anyone.

  5. Poor customer service and too many stipulations behind trying to open an account to help you establish credit.. they shouldn’t even be up and running because you can’t even open an account unless you have certain address, credit class and deters you from wanting too open an account.

  6. I opened a business account today and was helped by Steve Wareham the AVP of branch services. I am extremely excited and grateful to start a new business with the help of GFCU. Thank you Steve for all your patience and great customer service!!

  7. This bank has helped me grow my business by leaps and bounds.All the other national banks turned us down for a commercial loan. We are better off doing business with the Greenville Federal Credit Union .

  8. *WORST THAN BANK OF AMERICA AND THATS PRETTY BAD* This is not a credit union. This is a big bank trying to pretend to be a credit union. Do you know all the little annoying things big banks do that make you think “if an actual person had …

  9. I have been a member with GFCU for several years. Today I waited for a notary for 40 minutes after I was told to wait and someone would help me. When I walked back up to the counter after 40 minutes to ask if there was a better time to come …

  10. Tried to take out an auto loan, and I was told that all I need was my pay stub and 25 dollars to open an account. After I waited for the banker to process the paper work he told me that I had to bring my down payment in to open an account …

  11. Terrible credit union. They attempted to pull a bait and switch. I got a refi quote for my car loan from another credit union and sent it to GFCU. Their website says “they can beat anybody by .25%”. I was lied to over the phone and told …

  12. This Bank is not a good bank. They shut their app down February on the weekend my transactions where what they suppose to be. WHEN they brought the app back up -700 this bank isn’t a over draft back you can’t be in the negative like this …

  13. Awesome costumer service very quick nice and friendly love the fact that when I first went to see if I can be approved for a loan they asked if I work live and worship in the area being a Christian I knew this was where I belong definitely recommend

  14. I just want to shout out to Robert Tooley and thank him for the ultimate experience with a loan application and the process. He can consider me a loyal member going forward.

  15. Unfortunately Greenville Federal Credit Union have a rude belligerent employee name Kelly at the greer sc branch. She occasionally answers the phone line for the main branch. She is very rude and unwilling to help customers which is very …

  16. I have been treated like a joke. I have been with this bank for years and I am frustrated. If you are an online banker this is a good bank. If not, your national banks are much better suited for you. There are system problems that occur every weekend and no one to fix the issue

  17. Best banking/ credit union experience of my life. I have lived in various places around the country, and I have used many different banks and credit unions. Not a single one has been this helpful. I highly recommend GFCU.

  18. People are great but recently they bad some poor choices. They decided to go with a new platform on their website and phone application. Unfortunately they made the change without being prepared. Generally, you make sure all theses …

  19. Rated the bank a 2 star, then one of the manager got in contact with me, now there back to a 5 star! More banks need leannes, because when it comes to money, customer service should be priotized!!

  20. Have been with GFCU for 30yrs. They have been great to me.
    Unfortunately who ever made the final decision on the renovation and left out the capability to make deposit transactions at the ATM did all the customers a great disservice .

  21. I can’t say enough good things about the wonderful team at GFCU! They have really made a positive difference in my family’s life! Like many families, the consequences of 2009 were unimaginably destructive and embarrassing; but, unlike the …

  22. Whitney Sims was awesome she refuse to quit until she got the job done. I was so frustrated that I was ready to smash my phone. She was able to get it done. Thank you thank you thank

  23. Brandon Scott from the Wadehampton branch was extremely helpful and made me and my mom feel like we were at home. Super friendly individual and really great at his job! But we won’t stop there! From the moment we entered the door, the …

  24. If you are looking to finance a Tesla from this place think twice. They will put you through a bunch of hoops, tell untruths, and will be difficult to work with. We have 840 plus credit scores and we were treated like 2nd class citizens. …

  25. Our mother tried to pay out inheritances to her children and the GFCU decided this was not to their liking. They locked the account down, after my mother went up to the branch, and are refusing to unlock it. My mother’s bill payments were …

  26. I’ve been a member with GFCU since graduating high school, so over ten years but as of today I will be closing my accounts and moving them to SC TELCO. I tried applying for an auto loan with Greenville federal and was thrown through to many …

  27. Not what you expect. If you are expecting to get an account with someone who understands your situation(like all other credit unions do) this is not the place for you. Relationships mean nothing at all to them with it comes to credit. This …

  28. I’ve banked with GFCU for almost 20 years. My experience has always been great! It is the best bank around with the best people. They know me by name and treat me like family. I have 4 sons and I have encouraged them all to bank with GFCU. No hidden fees, no surprises and they look out for your best interest. I’m very grateful for GFCU.

  29. Terrible. They don’t deserve a 1-star rating. They’ve earned a ZERO in my book. Ridiculous and arbitrary “policies”, elitist employees (particularly managers). Terrible service. Their rates are not really that good, they rely on the …

  30. I’ve been a member going on 10 years now. Never had an unexpected fee, and never had a bad experience. They’re always nice and friendly. I’ve primarily used the branch in down town greer so can’t speak for all branches as far as staff goes. …

  31. I have been with GFCU for 8 years. I got a car loan and was never late on payments and even pain it off early. Today I applied for a personal loan because I have no hot water at home and need a heater. I make roughly 2100 after taxes each …

  32. I simply went in to withdraw funds from a teller. There were six or seven people in line which was fine, I was happy to wait. I was approached by some manager that explained to me the drive through was open and I “needed” to use that …

  33. I’ve been a member since my 8th birthday. I am 24 now and have recently come to financial literacy in the real world thanks to this crook bank. If you enjoy being treated as a manipulable number in a circus of hoops, I’m sure you’ll fit right in. Maybe they post good percentages on paper, but not really. Closing my account asap

  34. I would like to compliment Taylor Bishop for her customer service. She was courteous, very informed and quickly found a solution for our somewhat complicated problem. It was a pleasure talking to her.

  35. The customer service here is a joke. I’ve been with this credit union for over ten years and i used to be able to call and receive help over the phone. Now it’s 15 minutes on hold and still no answer. It’s not much different visiting the …

  36. Recently opened an account here and was blown away by the EXCELLENT customer service!! Cari Beth is awesome and highly proficient at her job and made things easier than I could have imagined. Would definitely recommend 10/10!!

  37. I worked directly with Crystal and Corynn and had the best experience! I bought my first car with their help and although it was stressful, they made it SO much easier and explained every detail of the process even if I asked the same …

  38. Recently moved to Greenville from far far away. Walked in to open an account with my family. Was told it was lunch time and the wait time was an hour and there were other people waiting in front of me. Weird. Open an account online and …

  39. Nisha Talley was a true gem to work with. She was able to provide a lot of information and answer all of my questions.. because of Nisha Talley I will forever be a member at Greenville Federal Credit Union.
    Keep up the great work Nisha!!!!

  40. Love Whitney, so personable. Brought our son in and she made sure he had coloring books, crayons and even taught us all about Clark the mascot while I sent out a wire. A+

  41. I had the absolute best experience with Brandon and his team. He was able to assist me and we were able to close on a loan within 2 weeks and everything was online and over the phone! The efficiency and support I received from him was exceptional. I will without a doubt refer GFCU to anyone

  42. We opened a savings account here with our daughter. We did not come in and make any deposits during the pandemic and came in today to make a deposit only to find they had charged over $70 in dormant fees… on a child’s savings account.

  43. Hello Hello, my name is Desmond Ferrer I’m a member here at GFCU and I just wanted to acknowledge and applaud Nisha Talley for being the best Branch Manager here at GFCU. Not only Nisha helped me finance my first car, but she also helped …

  44. This bank has turned into a absolute joke, My wife and I have been members for well over 12 years. I want to refinance my car with them and its more of a task than its worth. We filled out the app online on Monday and now its Friday and …

  45. One of the worst experiences my wife and I have had with a credit union! Applied for a refinance on an auto loan and was helped by someone named Heidi Duru. She didn’t listen to our needs and assumed we wanted a loan for a new vehicle. …

  46. Satisfied as usual with GFCU. Corynn, Anesa and Courtney communicated flawlessly from start to finish with my complex refinance process. In the past I trusted my banking with the global banking vendors out there but no more.

  47. Had to get a quick situation handled. Chris Tooley went above and beyond to get me moving. Quick response I got in last night and got into the app and this morning I received a phone call from the loan officer Chris Tooley and got a …

  48. I would like to give a big shout out to Corynn Rhodes for her wonderful service with my car loan. She made the whole process quick and easy and was super helpful. I highly recommend GFCU and Corynn!

  49. Had a very good experience today with Chris in obtaining a personal loan. He was very knowledgeable, helpful and thorough and I enjoyed working with him. The only reason for 4 stars instead of 5 is my credit rating is excellent and they …

  50. Considering they have nearly the same amount of 1 star reviews as 5 I probably don’t have to write this but would rather others don’t make the same mistake. Worst experience I’ve ever had with a so-called professional business. Hi was …

  51. AVOID THIS PLACE AT ALL COSTS–they deserve ZERO stars. HORRIBLE service, rude, ignorant employees and infuriating, questionable tactics. I made the awful mistake of obtaining a mortgage through these liars and it is truly one of the …

  52. Just wanted to let anyone know, if you need help with a car loan or credit. Go to (GFCU) Greenville federal Credit Union. And ask for Heidiann Duru. She is a the best person to get you the help you need. Great services and Communication.
    OH PSA ASK HER (HOW IS HER DRYING)

  53. The service provided by Heidiann Duru at this location was second to none. She is energetic, smart and very knowledgeable. She made buying a car for my son a breeze. I would highly recommend seeing her for your next loan.

  54. Joining a credit union can prove to be slightly more challenging than joining a “normal” bank since customers have to meet certain requirements in order to become members. Despite having such requirements, GFCU (Greenville Federal Credit …

  55. I recently went and got a equity loan, Thomora Mosely help me. She was very professional she took her time to make sure that I understood all of the Terms and conditions of my loan. I really enjoyed the friendly service she provided.

  56. Mr. Robert Tooley went above and beyond to help us purchase a vehicle for our daughter. The interest rates were also great. Robert actually helped us get a higher trade in value for our current vehicle. If you are in the market for a new or …

  57. Leading specialist
    Tooley was amazing and very professional he helped me get the best deal refinancing my vehicle, and was very fast. He helped me save 200 dollars a month. He went beyond he even had to! I would highly recommend anyone to come see him!

  58. I purchased a car from someone using this bank and it took them 3 weeks before they released the title. That means I was not able to legally drive my car for 3 WEEKS because they took that long to do their job.

  59. When I arrived at GFCU I wasn’t sure I was going to have the credit for my car but Mrs. Thomora Mosely received me well she is very courteous and attentive in any case thanks to her I was able to have a credit for my car

  60. Where do I begin! Nisha Nicholson was very helpful walking me through the loan process! I got approved! I’ve been with this credit union for years and I’ve always been treated excellent! The customer service is immaculate!

  61. I worked with Samantha Telsrow to refinance my car and it was the best experience I have had at GFCU. She was relatable, professional, and took time to help me understand what everything meant and got me a great loan! She is the best!

  62. I’ve been banking with the GFCU for over 30 years. During all these years, I’ve always received exceptional service!!!! Today, 6/27/22, I applied for a personal loan. Heidiann Paulus Duru assisted me in processing my loan. I assumed …

  63. I walked into Greenville federal credit union not sure about getting a loan and immediately I was introduced to Samantha who turned out to be a angel!!! Let me start by saying she’s the best!!! She’s very professional, and works hard to get …

  64. I must honestly say I had one of the most pleasant experiences with GFCU! Thomora Mosely was my advisor. She was very professional and a pleasure to work with. She thoroughly listened to me and answered all of my questions. Everything went very smoothly! This is the way every customer should be treated! 👍🏿👍🏿 to Thomora! …

  65. My son went today and wanted to join and apply for a loan to buy a car. The lady that “helped him” was very rude and dismissed him quickly. She didn’t even put his information in the system. He’s a hard worker with a steady job and makes …

  66. HeidiAnn Duru, was awesome in thoroughly processing my auto loan. She’s not only very professional, but very patient & understanding. She listens to her client’s needs. She promptly responded to all my inquiries. Also, Ashley Beemer was …

  67. HeidiAnn Duru processed our auto loan after we applied online in a very professional manner. Explaining to my daughter how to establish her credit. I wish all loan officers were this courteous to customers. Greenville Federal is so much better that any bank I have ever used.

  68. Samantha was absolutely fantastic when helping my so my car loan. She went above and beyond to help make sure all the details were correct and the deal was done to my satisfaction. I would easily recommend GFCU to anyone looking to finance a new or used car.

  69. I have been with Greenville Federal since my teenage years. I will never leave the credit union as they have truly been a great help for me my family and even my extended family. They truly care about you as a person and not just another …

  70. Whitney Sims and her co-worker Joy were so helpful to me today! I entered the Credit Union very concerned. I thought my account might have been hacked. After a question and answer session, the ladies assured me that someone had just …

Leave a review

Your email address will not be published. Required fields are marked *