I love Traders Insurance Company! I’ve switched from Geico and I’ve been loving it every since. Aurora Aguilar was beyond nice and got me everything I needed. I can’t thank them enough.
Andrea C was very nice and helpful! Every time I call they have great customer service. Prices are good. This is the best insurance company I’ve had so far
Called to add a vehicle to my policy, even though it was a lengthy process excluding everyone else in my household from my policy, Roxi got it done correctly and even found a discount I was eligible for that wasn’t made aware to me …
been insured with them for years and today they tell me my insurance is going up because of inflation not sure what that has to do with my driving record but i will be switching companies soon
Have been with Traders for the last couple of years. Always very professional, fast, and easy to talk to. Today I added a vehicle to my policy and Jessica was super helpful, quick to get it covered so I could get tags this morning!!
My rep and recent adding of auto insurance was very well serviced and quickly acquired by a friendly gal who related my personal experience with one of her own and that made me feel comfortable and pleased with my prompt service as well as referring this company to friends and family.
As nearly all other reviews mention, this insurance company struggles with comminication. I don’t have Traders coverage, but was hit by someone who does. The experience is wasn’t great. Calls are not answered and voicemails are not …
Had a really bad experience with policy payments with the place after my first 6 months but when they heard I was upset they jumped on it instantly and helped me out a ton. I didn’t expect them to be that helpful but now I definitely recommend Traders after realizing they are actually here to help.
Have had this insurance company over a year and I have realized that they may not be completely honest and maybe overcharging people on renewals and fees. I was canceled because I was late on my renewal after having insurance over a year …
I’ve had really good experiences working with Sandra when it comes to questions or concerns with policies. When a question arises for one of our clients/policies, she always gives all options available to us and the insured; that way we are …
Roxi was very helpful and made sure I got everything that I need for my auto insurance policy. I highly reccomend Traders Insurance. She made sure I got every discount that I qualify for as well.
Due to this Virus going around I had some issues paying my insurance. so i’d been without for a while. Today I called and Roxi helped me out. She is Great!!! Got me re-instated and all is well now ! Thanks Roxi! and Thanks Traders! God Bless Ya’ll !!!
I absolutely am pleased with Traders Insurance. I talked to Odalys Valdez today to renew my insurance that was cancel. She went above and beyond in getting me the best quotes and discounts. She was wonderful and patient and very friendly with me. I will recommend Traders Insurance to everyone I know!
Working with Sandra at Traders has been great. She makes things very straightforward and easy so that we can service our customers quicker. She is always quick to answer any of our questions and does what she can to avoid problems with policies.
Customer care is good back the company as a hole. Keeps going up on insurance and down a lot each renewal. They don’t have a drop out box, and need to go in to make payment, and they are closed on weekends.
I left them after 3 years got tried of it no changes.
Rhonda was very Professional and took the Time to help me sincerely I truly appreciate her,She actually deserve a Raise..She should get a Promotion as well..
My claim with Trader’s insured did not start off well but thankfully, Chris from the total loss department did turn it around. So do have to give props here because it did turn out well, just an unfortunate series of misunderstandings . But it was resolved and I’m impressed with the service.
I absolutely love Traders Insurance. I talked to Roxi today to renew my insurance that I had to cancel. She went above and beyond and got me a discount I did not have before! She was wonderful and patient with me. I will recommend Traders Insurance to everyone I know!
I think Traders is a very good company. I talked to Roxy and she was very good at answering my questions and finding the best deal for me. Everyone I have talked with at this company has been very helpful and I nice. I would give Roxy more stars then five. Tammy Simmons
I called Megan yesterday with a complaint and she handled my case with kindness and respect. She was very apologetic and very professional. Thanks Megan for all your help.
I was so pleased from beginning to end with my experience with Traders. They were very thorough in keeping me updated on the status of my claim, but also showed concerned about the condition of my daughter, who was involved in the accident. Laura did a fabulous job and made the whole process seamless.
Purchased a car on a Friday that wound up being a lemon. I purchased insurance with Traders around 4 pm that Friday. I took the car back first thing Monday morning and went straight to the insurance place to cancel right after that! The …
I’ve been an agent with Traders Ins. For over twenty years and I’ve always believed that they are an awesome bunch.
They have great rates for their customers and treat their agents well. …
I was involved in a car accident. The person at fault has trader insurance. Let me tell you this is a joke of a company. They have taken weeks to even get the insurance agent Ieshia to call me back. She says she’s gonna do things and I …
YES – GOOD QUUALITY – GOOD VALUE – PROFESSIONALISM – RESPONSIVENESS.
I called today because I wanted a qoute on full coverage for one of my vehicles. My agent told me she could not give a qoute because it would be and endorsement …
Karen was so great! She helped remove and add everything I need for my vehicles on my policy. She was so knowledgeable and helped me to add rental car insurance incase of an accident I have a car to drive during that time I am with out a …
I have had Traders for 3 years and have nothing but good things to say about this company. Customer service is great, and my billing notices are easy to understand. I also love the fact they offered me Roadside Assistance, have had to use …
Connie Molina did a fabulous job on my request. The call was perfect and didn’t last too long as i was registering my vehicle at the time. So Big thank you to her!! And i got my copies of the insurance.
Traders canceled my insurance i had on auto pay because I didn’t respond to the letter I received in the mail about whether or not my 17 year old sons would be driving, who were never on the polocy. I called to reinstate and was surprised …
Kris was knowledgeable she worked quickly to correct the policy and got it corrected adding a car and driver can be overwhelming but she made me feel comfortable by making it easy on me.
I just transfer my vehicle to Traders Insurance Co. and Roxi was very helpful and friendly. she went beyond expectation to help me get the best experience with the company. the whole experience went GREAT and AWOSOME. Thank you Roxi for the help today and all Traders Insurance Co. employees for making the transfer THAT easy.
Roxi is one of the Traders agents who I had the pleasure of working with. She was very knowledgeable and thorough; she made sure that everything on my policy was correct and that I got the best policy and price. I didn’t give five stars because I spent a lot of time on hold.
Megan Hensley was a tremendous help to me when I had questions about traders accounts. She went above and beyond. Thank you Megan, I appreciate your patience.
Good Morning All,
I just got the most Awesome service from my Claims Agent (Ms. Roxy).
She was Super professional, and really helpful in helping me understand my …
Roxi was very friendly and gave me a quote quickly. She covered all my bases, answered all my questions and my monthly rate is almost $100 cheaper than several other companies I called. Very happy with this company.
Miss Roxy Franklin was the most sweetest and helpfulness person that I’ve talk to over the phone. She went through every step to make sure that I understood what was going on regarding my policy. When I didn’t understand something she fully explained it to me where I did understand. Overall she was really great.
I am an agent for Budget For Less on 23rd st in Independence MO. I have utilized Traders Insurance Company as one of my main carriers for the past 13 years. Traders Insurance has the best customer service representatives. They are always …
I needed a document proving I had insurance in good standing for a policy I had back in April 2016. With the help of these 2 ladies, I will be able to get my driver’s license reinstated. Knocking the $640 reinstatement fee down to $350. I …
Traders Auto has been with me from the beginning. They provide low rates, excellent customer service, and fantastic response times. They also have a website chat, which I just used to speak with a representative named Matthew, to get my ID …
I have been with Traders since 2015. I’ve never had an issue and have had my problems resolved quickly. Roxi is a great representative, I feel she has always quoted affordable and fair prices and has made my customer service experience painless. She is always kind, patient and a pleasure to speak with.
Chris Fowler was the agent that assisted me today. I have to say she was very good. Wonderful customer service skills, attention to detail was impressive, her willingness to not give up until she solved my problem was amazing. I give you 5 stars Chris!!! I was very satisfied with your performance.
Super happy! When I called in Nicole was able to help with a issue with my policy. She then worked with Tiffany to get me a lower rate. Tiffany called me back and was able to get me a even lower rate than what was initially quoted! I am …
I called to get roadside assistance added. The young lady (Name) was very professional and the process was quick! Traders is a great and affordable insurance company! I have dealt with them for several years.
My experience today started as a general inquiry as to the policy changes I noticed. Roxi was able to help me obtain some nice discounts for my policy as I have never been late in payments and have no accidents or claims on my record. She was very polite and helpful. Thank you! 🙂
ability to understand and provide assistance to what I was wanting to accomplish in the least amount of time I’ve ever had to spend on the phone with an insurance provider, it was such a nice change of pace from the typical Insurance …
I want to say that this company is by far the cheapest insurance around for state minimum coverage. Amazing customer service and extremely professional and to the point. Wrote me a new policy and verified everything in under ten mins. Sent …
She was friendly and helped me quickly to restart my insurance. The price was reasonable and affordable. I highly recommend them if don’t want pay 200-300 insurance.
Karen has been the most pleasant person I have talked to at Traders. She absolutely deserves a raise 👏 🙌 Look at how long I have been a policy holder. A very long time. She explained to me why I keep getting a $10 credit on my account, I …
Juan really helped me understand and better figure out my insurance plan. You need more employees like him! The first person I talked to was not helpful at all. This man deserves a raise!!
Roxy was great help and super kind and patient. She answered all my questions and even sold me on pre paying 6 months ahead on my insurance! I’ve been with traders for some time and road side assistance is on point
I have absolutely loved working with Traders Insurance Company I have never been spoken to in an unprofessional manner. I would love to give five stars to their underwriting department. Staci and Kim have been nothing but graceful and kind …
Andrea was super helpful, incredibly professional and polite. I just needed to edit my policy and she made it super easy and hassle free. Only having them a month I wasnt sure how easy it would be since there isn’t an app or website to edit …
Traders Insurance SUCKS. Its been over a month since Ive gotten into a wreck and they still haven’t told me wether or not its totaled. I’ve never gotten a call back and always have to stay on top of them to get anything done. My god. …
My experience was absolutely Phenomenal! I had a vehicle that was stolen and from what everyone else has said I was expecting to have a hard time getting a hold of my insurance people, I’m getting things taken care of. That was not the …
Roxie was an excellent customer service rep. She helped me through my email which I did not no I could do while on the phone with someone overall a very enjoyable conversation
Ive been with Traders for awhile now. They are like family. Right there to help you with all you insurance needs. So nice, go out of there way to help. When julie said she would call me back and she did that ment a lot to me. When people on social media ask whats a good insurance company I tell them Traders. Thank you so much.
Speaking with Juan was a great experience today when I called to renew my insurance. He explained to me of all the information I needed and helped me select the best options and policy to fit my needs. I have been with Traders for years and I have always had great service and value.
They Were Kind Until I Asked For A Refund – Asked Me To Send In Some Small Documents, And With Great DISAPPOINTMENT, THEY ONLY REFUNDED Me $8.00? – THEY TOOK $160.00… The Math Is Completely Off
Jocelyn had a Great voice never had too repeat a word an very knowledgeable on certain questions I had but was not asking correctly clear 10/10 Agent for me I wish everyone else have whatever she has that make you feel that little bit more important while stressed out
I absolutely love Traders Insurance Co. Today Roxi made my experience a great one. I had to transfer my vehicles, everything went smoothly and she answered each and every one of my concerns. She was very polite, courteous, and easy to …
Is worst insurance company ever Or quick to accept my payment out of my bank account But even faster to total my brand new vehicle that I have just purchased $30000 Silverado They Are in the process of trying to totally Or scratches on my …
I believe traders in general sucks. They’re slow and very pricey for the slightest issues. I canceled my policy and was told I’d receive a check in 1-2 weeks and didn’t receive it till a month later and the amount was wrong by 100$. When I …
Horrible company. They insured the driver who ran a red light and plowed into my husband. Our vehicle a total loss. Then the real nightmare begins. Got ran in circles for 2 months, a rental only offered a month and a half in, then …
Going into my second 6 month of car insurance, it was all done on a phone. Couldn’t be happier at this point with traders insurance company and the people that work for them. Bethany was extremely helpful and having a peace of mind is priceless. Thank you Traders for making my life a little easier. God bless you.
Was awesome fixed me right up with my car policy. I love my car insurance they are very helpful affordable and reasonable. The customer service help is very nice roxi did awesome.
Roxi was very pleasant to talk to. She was very kind and helped me make a excellent choice on my car insurance. I want to always talk to her about my insurance needs and concerns. Thank you Roxi!
It’s been almost six weeks since my car was hit and Traders has not kept up with supplements requested from the collision center.It has taken a week on each supplement to be approved. I believe there were three supplements because they …
I am still completing my car repairs. I did have an issue come up with my rental car and wanted to thank Susan for being so kind and helping me resolve the error. At this time, I am happy with the result and hoping to see this through to …
Omg Briana Wright is awesome, she took the time to look at my account and seen i have been with your company for over 5 years and advised me about a discount that I could be receiving and also looked to see if I could get a lower rate. I …
The customer service I received from Briana Wright was unusually personal and thorough. She went the extra mile to save me money and help me understand details of my policy. I have found Traders to be very fairly priced for my auto …
Roxi is awesome !! She is very knowledgeable and patient. She made sure all of my request were met. Roxi worked diligently to insure I received the best quotes available. Thank you Traders for giving me the opportunity to be served by your representative Roxi. Very friendly and professional.
Update (10-13-21): Rhonda Hamilton was very polite and very helpful. After an already frustrating morning with the dealership, she was able to help me relax and made the new policy sign up SUPER easy! I have to say Traders Insurance …
Jemima, the agent that assisted me today, was so helpful! They were professional and answered all my questions. I truly appreciated their calm tone after a long day at work. Jemima, thank you! I hope you find $100 bill on the ground today or win the lottery!
Traders insurance is the worst insurance experience I’ve ever had in my life. I pay them a lot of money per month. & they just changed my due date without letting me know. My due date for pretty much the past 6 months has always been on …
Juan was absolutely amazing, personable and professional. He was an upfront and honest agent , told me what he recommends and did exactly what I needed. He saved me quite a bit of money!I will always ask to speak with him if he’s available. Keep up the good work Juan 🙂
Customer service is always great and helpful. We’ve been with traders over 2 years now and have never had any issues. Roxi is one of my favorite reps, she’s always so sweet.
Have had insurance through them over 2 years. Never any tickets or accidents for me or my wife. Insurance was too high so called to get a requote and they dropped it only $30 and then said we had to make $150 deposit to lower our rates. …
I decided it was time to upgrade my auto insurance with my company “TRADERS” insurance- which is an awesome. The rep who answered didn’t know what she was going to have to deal with because I am not exactly the sharpest tool in the phone …
I was hit by a driver who is insured by traders, it’s been 5 months since and not all of the damages are fixed on my vehicle. I have proof of all damage and a witness. They said that the remaining damages that were not fixed on my vehicle …
The lady who helped me renew my insurance was the best she made sure I got all the up to date discounts and helped me save money! 5 stars and recommend them to everyone.
They were very nice and professional. Would recommend them !!!!!!! Plus their prices were outstanding compared to others I called!!!! Thanks a bunch Melissa
You can’t make changes to your policy information without calling them. Problem is they work the same hours as me so when I can call their closed! Seems real old school to me. There’s better!
I had the pleasure of speaking with Kathleen today and not only was she extremely professional but she also took time with me as well took care of what I needed handled in a quick and efficient manner. The next vehicle I buy I will be back …
Grace was very helpful, knowledgeable, efficient dealing with my payment. Grace assessed my needs and provided me with the information I needed to provide in order to resolve my payment issues and then promptly and courteously concluded the process. Grace acted in a very professional manner throughout transaction.
After speaking with four different agents Rhonda was the only person who was able to assist in helping me. I was trying to set up Auto pay and there was a signature that was needed. …
The service was super great. She was really nice and answered all my questions in a nicely tone without getting frustrated with me. The monthly quote was super low. The whole experience was great.
Traders has always been reasonable when it comes to auto insurance, I had dealt with them since 2002. The customer service is great from my experience especially when you deal with them directly. Just renewed my policy with them & I figured …
Kathleen was a pleasure in this business of mine. She was helpful and respectable may she ever get promoted to a higher position to make this company that’s great be better. …
Supervisor Danielle Vega isn’t very professional. Talks over customer and constantly defended her claims agent constantly saying all he has to tell me is my claim is under investigation and not much more. She had no sympathy for my …
We don’t have this insurance but was hit by one of their drivers, it’s been 7 months now and the still have yet to pay the hospital bill. I have sent email after email and we have also called we just keep getting the run around!
I have been driving for almost 50 yrs. I was with one of the biggest ins companies for 20 yrs. They dropped me for an accident that was not my fault. I turned to Traders and have had nothing but delightful interactions, fabulous service and …
In December of 2021 my parked vehicle was backed into by a client of Traders. It has been nothing but a headache since. My adjuster was Nate and I had to fight with him to get parts that would be warrantied on my vehicle because he claims …
I got hit by one of their insured drivers, after my adviser Valentino Moreno called me to deem my car a total loss he completely disappeared, I called several times and left several voicemails. When I called back with a different number I …
Roxi was the best! At times our lives get so busy something’s that are just as important can get pushed to the side! I told Roxi I would call her back to complete my policy the following day, Roxie called me back with a gentle reminder. I …
Very Good Communication Skills I Hope To Talk To Someone As Cheerful & Helpful Again. God I Wish I Had Such Professional Skills She Really Made My Day… Made Things Much Easier On My End She’s One Of The Best.
Insanely rude agent harassed me about my payment and threatened me until I was in tears. He behaved more like a bounty hunter. Nobody cared half as much when my car was stolen and then totalled. I quit paying when I lost my car and received …
We have had nothing but pain since there was a claim filed against an insured by Traders. It has over 3 weeks and getting nowhere. There is a police report proving that the insured was at fault. We pretty much had to do all of the leg …
I called Traders insurance to get some help on getting state required insurance on my new honda civic.I spoke with agent Grace and I was very excited to speak to her she was nice calm and extremely professional.I deal with people throughout …
This is my first car insurance under my own name ( I am 22 years old ), and my overall experience setting it up was very pleasant. I had been searching for quite some time , and my dad recommended Traders as a affordable insurance. Roxi …
I have tried and tried to get ahold of my claims adjuster Louis but no answer. I am 7 months pregnant and was rear ended by one of their drivers. I have tried to keep this peaceful and not take it to court. I just want my car fixed I am …
Grace was very polite and prompt in her service to help me. Very professional. One of the big reasons I go through Traders. I’d strongly recommend at least letting them give you a quote. Saved me substantial money and i never have any issues with my coverage or any claims. Thank you
To whom it may concern, I had an opportunity to speak with agent Grace, she was very helpful and polite, we were able discuss and resolve a couple issues, quick and without any problems. I enjoyed our conversation and believe you have a …
I’ve used Trader’s for many years now. Never had a problem. Best rates that are available for me. Grace was awesome today in taking my payment over the phone! She’s got an awesome customer service personality, quick, efficient. Really appreciated, especially first thing in the morning.
Rhonda was a lifesaver.. researching my policy.. answering my questions.. addressing my concerns of policy’s increases and offering manageable payments.. thank you Rhonda..
I had to switch my insurance over to another vehicle and the agent piper was very helpful didn’t make it all confusing and great customer service skills glad to be insured by Traders insurance company
I got into my first wreck (hit and run, then someone rear ended me). I wasn’t sure how to file a insurance claim but my adjuster Mariah made my experience very easy. She explained everything and told me what I need to do step by step. She …
I have been an independent agency owner (Arkansas Insurance Plex), in Searcy Arkansas since 2012. Traders has a new state representative, Shelly Lerew-Henard, that has re-energized my interest in writing policies, with Traders Insurance. …
I’ve never encountered such a rude representative in my entire life. Extremely happy that I’m only filing a claim and this is not my insurance company.
Very good customer service skills, very thorough, very articulate and very nice explained everything to me that I needed to know and helped me out with everything that I needed help with.
Matt was very professional and friendly. He was through and made sure I knew everything. I’m usually terrified to call companies to talk to a person about anything. I just experienced a the loss of my Dad and had to insure the car since I …
I just need my card to stop being replaced to keep my insurance straight but I guess I can say they have been good with towing and vehicle starts . And assistance. Npb.
Been with this company for several years with no accidents or tickets, yet they have upped my payments by over 200 a year. Will be dropping this company ASAP and would recommend others look elsewhere for your insurance needs
The representative was very helpful and helped me remove a vehicle and add a new one to our policy as well as explaining everything that I need to know. Recommend 100%!
I give them three stars becauseThey are a good insurance company but unfortunately they no longer are registered through the DMV so you have to go down there yourself to get your sticker renewed.Which is why I switched to Progressive And save even more now And don’t have to have the hassle
If I could give 0 stars I would. One of their insured cars rear ended me and they are denying coverage because the driver wasn’t the one who owns the car and is insured. So their policy holders can have anyone drive their car and hit someone and totally damage the others person car but they are responsible for it.
Absolute trash company. Total scam. Upped my rates, changed due date and took ten days off my policy with zero accidents or tickets. Paid a month but got 20 days of coverage and now threatening to cancel my policy. I’ll be sending the …
Thank you and Ms. Grace. She was very polite, respectful, helpful, and kind. She made sure if I had any questions to ask, she was there to assist me. Plus, if I needed to contact her or another agency they would always be available for my questions. Again thank you for your service.
My son was in a wreck a couple months ago.He had a green light at an intersection and the other vehicles light was red.I made a claim to the insurance from the person that hit my son. They are denying my claim because their insurer won’t …
Grace was very helpful in setting my brother and I up with renters insurance right away. We needed it over the weekend and she was wonderful in helping us with it. Very professional, helpful and knowledgable.
Very helpful, thank you piper! Should only give 3 stars for the simple fact y’all won’t work around my pay period. Which is every other Wednesday!!! So what’s it going to take to get that done? If another insurance company will do that I will be switching to them.
I was rear ended by one of their clients. Let me just say this whole process of filling the claim is trash! It took three weeks for this guy to call to get a statement. Took another two weeks for him to call back and say ok the claim has …
A client wreck into my fiancé yesterday, the first agent we spoke was awesome and got us our claim. Today we couldn’t make contact to the insurance simply because they wouldn’t answer, and we really need to speak an adjuster. Right now she …
I have been working for Traders for almost 5 months, and I love it! It’s so refreshing and exciting to hear from agents all over Arkansas that they are very pleased with our customer service! I’m so grateful to work for a company that truly …
I have been a customer for over a year, I was able to renew My policy today with a savings of over $50 a month! This is great! Plus My Policy Writer Roxi was fantastic to work with!! I enjoyed Her wonderful customer service. Thank You Roxi
Ashley G Took my claim information and was very polite and understanding. She walked me through the claim process quickly and clearly explained what would happen next. She gave me my claim number and the name and number of the adjuster who …
Was very hard to get a hold of, did very little to help me ,gave me a false sense of hope ,basically good luck in a hold of them good luck getting them to pay your claim .you get what you pay for I will never use a subpar insurance company again and I was a customer on and off for about 4 years
This agent was very friendly, professional just a very great agent we need more people like her in customer service I loved it and she was very quick and understanding ❤️❤️
What liked about her she was patient with me !! I click over and took other call and she waited on me !! She was a great help today in helping me upgrade my policy!!
I just want to say Thank you sooo much for all your help Roxi. I appreciate all your knowledge and time. You made my experience to get Traders insurance great!!! Thank you!
Been with this insurance for a couple years now , only took me 3 minutes to add and delete a car on my policy! Awesome service keep it up!! Roxi was great !!
My granddaughter’s car was hit by a young lady that is insured by Traders Insurance on May 2, 2022. It was a nightmare from the beginning!Rebecca tried everything she could to not pay the claim! First, she requested photos of the damage …
I DO NOT recommend Traders Insurance to anybody. I have had to be my own adjustors, 2 times. Adjustors don’t do their job, the location I got my insurance from was N.E. 23rd in Okla city. I had an issue where a guy said I damaged his …
I was involved in a car accident on July 6. It wasn’t my fault but After 5 days I was approved for a rental. I drove the rental for 109 days, then was told to return the rental on Monday September 26,2022. Now I’m getting the run around …
Ss always when calling Traders Insurance, I receive the BEST assistance. Today it was Ms. Shelley. This company is prompt – courteous.I appreciate that there was not a wait time & any questions or concerns I had, were addressed. Thank you Ms. Shelley.
Customer service call was great very polite and took care of my needs no sweat. Young lady that did my auto accident claim was awesome as well very polite did what was necessary no problems at all.
A few months ago a lady hit my car, her insurance happened to be Traders. Tinisha was my handler, and it was a lot of dishonesty and poor customer service going on. She tried to use scare tactics towards me about the rental car. Their …
Omg, Mrs Roxi from Trader’s Insurance is a blessing and good at what she did. She took her time and checked into my account and solved my issues without getting an attitude or getting frustrated we need more people in the work field like …
Chris helped me get roadside added to my auto policy and she was awsome ! So friendly and helpful, very efficient, and excellent customer service!! Trader’s has great rates and I’m glad I have them for my insurance needs.
I was easy to leave a 5 star review 11 months ago, the price was good and in about 2 years I never needed anything. Now that I actually have a pending claim the tables have drastically turned. I have been waiting for weeks for an approval …
Grace was the one that helped me over the phone and she was so helpful and understanding with me. She explained everything to me including all fees and for sure helped me in my time of need. 10/10 recommend
My agent, Grace, was very helpful. She answered all my questions and explained everything thoroughly. She was very polite and I when in the past choosing coverage has been a stressor, she made it easy.
Our agency has been writing for Traders for the last 7 years. They are always so proactive and helpful to our customers during the claims process. We work with Shelly Hernard, a Traders representative and she is amazing and really cares about making the company the greatest it can be. You can’t go wrong with Traders Insurance!!
Very pleased with my experience with Trader’s insurance. I worked directly with Ashley Creason, she was always professional, friendly, answered all my questions and handled my claim as quickly as possible. Very, very pleased with the overall service!
I had a particularly pleasant experience working with Ebony Hayes today. Great customer service is rare, which is why I’m taking the time to compliment her attitude, helpfulness and attention to detail. Great work and thank you Ebony!
I had their insurance for 10 days, but they were being ridiculous and asking things from me that no other car insurance has asked, or else they’d up my rate or cancel the insurance. So I called and said just cancel it and refund me the $180 …
Roxy helped me on 10/24/22. She helped with getting a new quote and price since my rates went up when I renewed. She has exceptional customer service and went above and beyond to help my husband and I. Every question and issue I had was resolved and explained. Thanks Roxy! You are a rockstar and need a raise!
Rhonda was very patient and very quick with getting me started with my auto policy. She gave me a quote for exactly what I asked for. Good job Rhonda, because of you I will refer this company to others!
This morning at 830 am I purchased an auto insurance policy, got charged for it anyway. I was told I would receive documents to sign and then my policy. I did receive an email to write a review but that is all. I wanted to tag my vehicle …
I love Traders Insurance Company! I’ve switched from Geico and I’ve been loving it every since. Aurora Aguilar was beyond nice and got me everything I needed. I can’t thank them enough.
Andrea C was very nice and helpful! Every time I call they have great customer service. Prices are good. This is the best insurance company I’ve had so far
Great staff and even better prices
Called to add a vehicle to my policy, even though it was a lengthy process excluding everyone else in my household from my policy, Roxi got it done correctly and even found a discount I was eligible for that wasn’t made aware to me …
been insured with them for years and today they tell me my insurance is going up because of inflation not sure what that has to do with my driving record but i will be switching companies soon
Have been with Traders for the last couple of years. Always very professional, fast, and easy to talk to. Today I added a vehicle to my policy and Jessica was super helpful, quick to get it covered so I could get tags this morning!!
Grace was very helpful and knowledgeable with every question I had for her. I tell everybody about traders insurance.They are great
My rep and recent adding of auto insurance was very well serviced and quickly acquired by a friendly gal who related my personal experience with one of her own and that made me feel comfortable and pleased with my prompt service as well as referring this company to friends and family.
As nearly all other reviews mention, this insurance company struggles with comminication. I don’t have Traders coverage, but was hit by someone who does. The experience is wasn’t great. Calls are not answered and voicemails are not …
Had a really bad experience with policy payments with the place after my first 6 months but when they heard I was upset they jumped on it instantly and helped me out a ton. I didn’t expect them to be that helpful but now I definitely recommend Traders after realizing they are actually here to help.
Absolutely greatest service from Ashley. Professional and kind.
Have had this insurance company over a year and I have realized that they may not be completely honest and maybe overcharging people on renewals and fees. I was canceled because I was late on my renewal after having insurance over a year …
I’ve had really good experiences working with Sandra when it comes to questions or concerns with policies. When a question arises for one of our clients/policies, she always gives all options available to us and the insured; that way we are …
Roxi was very helpful and made sure I got everything that I need for my auto insurance policy. I highly reccomend Traders Insurance. She made sure I got every discount that I qualify for as well.
Very good service nice and very easy to understand was helped by grace.
Due to this Virus going around I had some issues paying my insurance. so i’d been without for a while. Today I called and Roxi helped me out. She is Great!!! Got me re-instated and all is well now ! Thanks Roxi! and Thanks Traders! God Bless Ya’ll !!!
I absolutely am pleased with Traders Insurance. I talked to Odalys Valdez today to renew my insurance that was cancel. She went above and beyond in getting me the best quotes and discounts. She was wonderful and patient and very friendly with me. I will recommend Traders Insurance to everyone I know!
My overall experience was great! Very helpful. She explained everything perfectly. Very professional, I would definitely recommend traders insurance.
Working with Sandra at Traders has been great. She makes things very straightforward and easy so that we can service our customers quicker. She is always quick to answer any of our questions and does what she can to avoid problems with policies.
Customer care is good back the company as a hole. Keeps going up on insurance and down a lot each renewal. They don’t have a drop out box, and need to go in to make payment, and they are closed on weekends.
I left them after 3 years got tried of it no changes.
Very helpful agent! Friendly customer service!
Rhonda was very Professional and took the Time to help me sincerely I truly appreciate her,She actually deserve a Raise..She should get a Promotion as well..
Grace was very professtional and helped me out with everything.
My claim with Trader’s insured did not start off well but thankfully, Chris from the total loss department did turn it around. So do have to give props here because it did turn out well, just an unfortunate series of misunderstandings . But it was resolved and I’m impressed with the service.
Roxi helped me pay my insurance and emailed me ID cards. Thanks! Cheapest nsurance I’ve found in Oklahoma/MO.
I absolutely love Traders Insurance. I talked to Roxi today to renew my insurance that I had to cancel. She went above and beyond and got me a discount I did not have before! She was wonderful and patient with me. I will recommend Traders Insurance to everyone I know!
Bethany was very helpful and was able to sign me up for a policy rather quickly. Great Job Bethany!!
I think Traders is a very good company. I talked to Roxy and she was very good at answering my questions and finding the best deal for me. Everyone I have talked with at this company has been very helpful and I nice. I would give Roxy more stars then five. Tammy Simmons
I called Megan yesterday with a complaint and she handled my case with kindness and respect. She was very apologetic and very professional. Thanks Megan for all your help.
I was so pleased from beginning to end with my experience with Traders. They were very thorough in keeping me updated on the status of my claim, but also showed concerned about the condition of my daughter, who was involved in the accident. Laura did a fabulous job and made the whole process seamless.
Purchased a car on a Friday that wound up being a lemon. I purchased insurance with Traders around 4 pm that Friday. I took the car back first thing Monday morning and went straight to the insurance place to cancel right after that! The …
I’ve been an agent with Traders Ins. For over twenty years and I’ve always believed that they are an awesome bunch.
They have great rates for their customers and treat their agents well. …
I was involved in a car accident. The person at fault has trader insurance. Let me tell you this is a joke of a company. They have taken weeks to even get the insurance agent Ieshia to call me back. She says she’s gonna do things and I …
YES – GOOD QUUALITY – GOOD VALUE – PROFESSIONALISM – RESPONSIVENESS.
I called today because I wanted a qoute on full coverage for one of my vehicles. My agent told me she could not give a qoute because it would be and endorsement …
Great affordable price especially for full coverage
Karen was so great! She helped remove and add everything I need for my vehicles on my policy. She was so knowledgeable and helped me to add rental car insurance incase of an accident I have a car to drive during that time I am with out a …
I have had Traders for 3 years and have nothing but good things to say about this company. Customer service is great, and my billing notices are easy to understand. I also love the fact they offered me Roadside Assistance, have had to use …
Connie Molina did a fabulous job on my request. The call was perfect and didn’t last too long as i was registering my vehicle at the time. So Big thank you to her!! And i got my copies of the insurance.
Traders canceled my insurance i had on auto pay because I didn’t respond to the letter I received in the mail about whether or not my 17 year old sons would be driving, who were never on the polocy. I called to reinstate and was surprised …
Kris was knowledgeable she worked quickly to correct the policy and got it corrected adding a car and driver can be overwhelming but she made me feel comfortable by making it easy on me.
I just transfer my vehicle to Traders Insurance Co. and Roxi was very helpful and friendly. she went beyond expectation to help me get the best experience with the company. the whole experience went GREAT and AWOSOME. Thank you Roxi for the help today and all Traders Insurance Co. employees for making the transfer THAT easy.
Roxi is one of the Traders agents who I had the pleasure of working with. She was very knowledgeable and thorough; she made sure that everything on my policy was correct and that I got the best policy and price. I didn’t give five stars because I spent a lot of time on hold.
Megan Hensley was a tremendous help to me when I had questions about traders accounts. She went above and beyond. Thank you Megan, I appreciate your patience.
Good Morning All,
I just got the most Awesome service from my Claims Agent (Ms. Roxy).
She was Super professional, and really helpful in helping me understand my …
Wendy was very helpful and made adding a vehicle easy! Never had a single problem with my policy or with Traders Insurance.
Roxi was very friendly and gave me a quote quickly. She covered all my bases, answered all my questions and my monthly rate is almost $100 cheaper than several other companies I called. Very happy with this company.
Very professional. Best customer service I ever had. Hope she has a wonderful day. 😁 …
Miss Roxy Franklin was the most sweetest and helpfulness person that I’ve talk to over the phone. She went through every step to make sure that I understood what was going on regarding my policy. When I didn’t understand something she fully explained it to me where I did understand. Overall she was really great.
I am an agent for Budget For Less on 23rd st in Independence MO. I have utilized Traders Insurance Company as one of my main carriers for the past 13 years. Traders Insurance has the best customer service representatives. They are always …
Traders has great rates and is super easy to work with!
Very fast and efficient responses, very friendly and helped out tremendously.
I needed a document proving I had insurance in good standing for a policy I had back in April 2016. With the help of these 2 ladies, I will be able to get my driver’s license reinstated. Knocking the $640 reinstatement fee down to $350. I …
Traders Auto has been with me from the beginning. They provide low rates, excellent customer service, and fantastic response times. They also have a website chat, which I just used to speak with a representative named Matthew, to get my ID …
I have been with Traders since 2015. I’ve never had an issue and have had my problems resolved quickly. Roxi is a great representative, I feel she has always quoted affordable and fair prices and has made my customer service experience painless. She is always kind, patient and a pleasure to speak with.
Chris Fowler was the agent that assisted me today. I have to say she was very good. Wonderful customer service skills, attention to detail was impressive, her willingness to not give up until she solved my problem was amazing. I give you 5 stars Chris!!! I was very satisfied with your performance.
She was very professional and knowledgeable pleasant to speak with
Super happy! When I called in Nicole was able to help with a issue with my policy. She then worked with Tiffany to get me a lower rate. Tiffany called me back and was able to get me a even lower rate than what was initially quoted! I am …
I called to get roadside assistance added. The young lady (Name) was very professional and the process was quick! Traders is a great and affordable insurance company! I have dealt with them for several years.
My experience today started as a general inquiry as to the policy changes I noticed. Roxi was able to help me obtain some nice discounts for my policy as I have never been late in payments and have no accidents or claims on my record. She was very polite and helpful. Thank you! 🙂
ability to understand and provide assistance to what I was wanting to accomplish in the least amount of time I’ve ever had to spend on the phone with an insurance provider, it was such a nice change of pace from the typical Insurance …
I want to say that this company is by far the cheapest insurance around for state minimum coverage. Amazing customer service and extremely professional and to the point. Wrote me a new policy and verified everything in under ten mins. Sent …
Grace was amazing. She was able to help me lower my policy rate just by answering a few questions.
We just spoke with Juan @ extension 3019.
WOW!!!….
We can’t say enough great things about him! …
She was friendly and helped me quickly to restart my insurance. The price was reasonable and affordable. I highly recommend them if don’t want pay 200-300 insurance.
Karen has been the most pleasant person I have talked to at Traders. She absolutely deserves a raise 👏 🙌 Look at how long I have been a policy holder. A very long time. She explained to me why I keep getting a $10 credit on my account, I …
Really nice and friendly service no problems
Roxi was very nice! She made this process so simple, easy, and quick.
Juan really helped me understand and better figure out my insurance plan. You need more employees like him! The first person I talked to was not helpful at all. This man deserves a raise!!
Roxy was great help and super kind and patient. She answered all my questions and even sold me on pre paying 6 months ahead on my insurance! I’ve been with traders for some time and road side assistance is on point
I’m very happy with the experience I had at Traders today I’m in the hospital and they actually took care of all my problems on the phone thanks again
I have absolutely loved working with Traders Insurance Company I have never been spoken to in an unprofessional manner. I would love to give five stars to their underwriting department. Staci and Kim have been nothing but graceful and kind …
Andrea was super helpful, incredibly professional and polite. I just needed to edit my policy and she made it super easy and hassle free. Only having them a month I wasnt sure how easy it would be since there isn’t an app or website to edit …
Traders Insurance SUCKS. Its been over a month since Ive gotten into a wreck and they still haven’t told me wether or not its totaled. I’ve never gotten a call back and always have to stay on top of them to get anything done. My god. …
Very helpful and polite also very knowledgeable about Traders Insurance!!
My experience was absolutely Phenomenal! I had a vehicle that was stolen and from what everyone else has said I was expecting to have a hard time getting a hold of my insurance people, I’m getting things taken care of. That was not the …
Grace was so polite and had a very friendly voice. She was very prompt and professional… Thanks Grace. Be Blessed.
Cheapest place I can find, if your looking for basic auto for cheap traders is the best
Roxie was an excellent customer service rep. She helped me through my email which I did not no I could do while on the phone with someone overall a very enjoyable conversation
Ive been with Traders for awhile now. They are like family. Right there to help you with all you insurance needs. So nice, go out of there way to help. When julie said she would call me back and she did that ment a lot to me. When people on social media ask whats a good insurance company I tell them Traders. Thank you so much.
Speaking with Juan was a great experience today when I called to renew my insurance. He explained to me of all the information I needed and helped me select the best options and policy to fit my needs. I have been with Traders for years and I have always had great service and value.
They Were Kind Until I Asked For A Refund – Asked Me To Send In Some Small Documents, And With Great DISAPPOINTMENT, THEY ONLY REFUNDED Me $8.00? – THEY TOOK $160.00… The Math Is Completely Off
Jocelyn had a Great voice never had too repeat a word an very knowledgeable on certain questions I had but was not asking correctly clear 10/10 Agent for me I wish everyone else have whatever she has that make you feel that little bit more important while stressed out
The lady who helped me was so nice and it was quick and easy! Super affordable and I’m very happy with my experience with her. Thank you Roxi!! ❤️
I absolutely love Traders Insurance Co. Today Roxi made my experience a great one. I had to transfer my vehicles, everything went smoothly and she answered each and every one of my concerns. She was very polite, courteous, and easy to …
Is worst insurance company ever Or quick to accept my payment out of my bank account But even faster to total my brand new vehicle that I have just purchased $30000 Silverado They Are in the process of trying to totally Or scratches on my …
I believe traders in general sucks. They’re slow and very pricey for the slightest issues. I canceled my policy and was told I’d receive a check in 1-2 weeks and didn’t receive it till a month later and the amount was wrong by 100$. When I …
Horrible company. They insured the driver who ran a red light and plowed into my husband. Our vehicle a total loss. Then the real nightmare begins. Got ran in circles for 2 months, a rental only offered a month and a half in, then …
Going into my second 6 month of car insurance, it was all done on a phone. Couldn’t be happier at this point with traders insurance company and the people that work for them. Bethany was extremely helpful and having a peace of mind is priceless. Thank you Traders for making my life a little easier. God bless you.
Was awesome fixed me right up with my car policy. I love my car insurance they are very helpful affordable and reasonable. The customer service help is very nice roxi did awesome.
great customer service. had them for YEARS.
Roxi were very helpful and provided me with the best policy that fits me. Thanks.
Roxi was very pleasant to talk to. She was very kind and helped me make a excellent choice on my car insurance. I want to always talk to her about my insurance needs and concerns. Thank you Roxi!
Roxi was very nice and helped with my problems she was great 5 stars for sure.
I was in a rush and she understood and was in a rush with me lol she had it done with in five minutes awesome job thank you so much
It’s been almost six weeks since my car was hit and Traders has not kept up with supplements requested from the collision center.It has taken a week on each supplement to be approved. I believe there were three supplements because they …
I am still completing my car repairs. I did have an issue come up with my rental car and wanted to thank Susan for being so kind and helping me resolve the error. At this time, I am happy with the result and hoping to see this through to …
Omg Briana Wright is awesome, she took the time to look at my account and seen i have been with your company for over 5 years and advised me about a discount that I could be receiving and also looked to see if I could get a lower rate. I …
The customer service I received from Briana Wright was unusually personal and thorough. She went the extra mile to save me money and help me understand details of my policy. I have found Traders to be very fairly priced for my auto …
Roxi is awesome !! She is very knowledgeable and patient. She made sure all of my request were met. Roxi worked diligently to insure I received the best quotes available. Thank you Traders for giving me the opportunity to be served by your representative Roxi. Very friendly and professional.
Roxi was amazing! Great customer service! Fast, efficient and pleasant to speak with regarding my auto quote.
The lady I talked to was super sweet, she helped me with all my questions I had, and got the situation taken care of. Thank you Rhonda 😊 …
Fast and very nice and easy to help me with my concerns
Update (10-13-21): Rhonda Hamilton was very polite and very helpful. After an already frustrating morning with the dealership, she was able to help me relax and made the new policy sign up SUPER easy! I have to say Traders Insurance …
Piper the customer service rep was very polite and provided great service
Jemima, the agent that assisted me today, was so helpful! They were professional and answered all my questions. I truly appreciated their calm tone after a long day at work. Jemima, thank you! I hope you find $100 bill on the ground today or win the lottery!
Traders insurance is the worst insurance experience I’ve ever had in my life. I pay them a lot of money per month. & they just changed my due date without letting me know. My due date for pretty much the past 6 months has always been on …
Juan was absolutely amazing, personable and professional. He was an upfront and honest agent , told me what he recommends and did exactly what I needed. He saved me quite a bit of money!I will always ask to speak with him if he’s available. Keep up the good work Juan 🙂
Customer service is always great and helpful. We’ve been with traders over 2 years now and have never had any issues. Roxi is one of my favorite reps, she’s always so sweet.
Have had insurance through them over 2 years. Never any tickets or accidents for me or my wife. Insurance was too high so called to get a requote and they dropped it only $30 and then said we had to make $150 deposit to lower our rates. …
Meagan was very patient and kind, she was very helpful thank you Meagan
Gave me great customer service and found me the cheapest quote!
She was helpful.she answered all my questions I enjoyed talking with her
I decided it was time to upgrade my auto insurance with my company “TRADERS” insurance- which is an awesome. The rep who answered didn’t know what she was going to have to deal with because I am not exactly the sharpest tool in the phone …
Thank you Ashley G! Great service I appreciate your help so much god bless and keep up the great work Traders Insurance Team!
I was hit by a driver who is insured by traders, it’s been 5 months since and not all of the damages are fixed on my vehicle. I have proof of all damage and a witness. They said that the remaining damages that were not fixed on my vehicle …
The lady who helped me renew my insurance was the best she made sure I got all the up to date discounts and helped me save money! 5 stars and recommend them to everyone.
They were very nice and professional. Would recommend them !!!!!!! Plus their prices were outstanding compared to others I called!!!! Thanks a bunch Melissa
She was very helpful and patient with all my questions.
The agent tha assist me was very professional, polite and helpful.
This company is a joke they charge more then anyone else and every 6 months your policy expires and they charge more to renew
You can’t make changes to your policy information without calling them. Problem is they work the same hours as me so when I can call their closed! Seems real old school to me. There’s better!
Grace, was very detailed. She answered all my questions.
Thank You Grace. Very good and in a timely manner. 👍🏾 …
They ate not ever on the same page as my agent but they are good and helpfyl.
I had the pleasure of speaking with Kathleen today and not only was she extremely professional but she also took time with me as well took care of what I needed handled in a quick and efficient manner. The next vehicle I buy I will be back …
Grace was very helpful, knowledgeable, efficient dealing with my payment. Grace assessed my needs and provided me with the information I needed to provide in order to resolve my payment issues and then promptly and courteously concluded the process. Grace acted in a very professional manner throughout transaction.
Very friendly and professional service. Thank you
After speaking with four different agents Rhonda was the only person who was able to assist in helping me. I was trying to set up Auto pay and there was a signature that was needed. …
The service was super great. She was really nice and answered all my questions in a nicely tone without getting frustrated with me. The monthly quote was super low. The whole experience was great.
Traders has always been reasonable when it comes to auto insurance, I had dealt with them since 2002. The customer service is great from my experience especially when you deal with them directly. Just renewed my policy with them & I figured …
Kathleen was a pleasure in this business of mine. She was helpful and respectable may she ever get promoted to a higher position to make this company that’s great be better. …
Supervisor Danielle Vega isn’t very professional. Talks over customer and constantly defended her claims agent constantly saying all he has to tell me is my claim is under investigation and not much more. She had no sympathy for my …
Very fast, patient and friendly. Got my insurance in less than 20 minutes. Prices affordable.
I love the customer service and the rates are the lowest around. Thank you traders
Piper was the rep. She was very helpful and polite.
Customer service representatives were helpful and answered all questions with clear and knowledgeable answers.
Absolutely GREAT!! The woman was VERY KIND
Worst insurance company they rate you too high and will rob you for every penny
We don’t have this insurance but was hit by one of their drivers, it’s been 7 months now and the still have yet to pay the hospital bill. I have sent email after email and we have also called we just keep getting the run around!
Stephany took care of me this morning got all my questions taken care of and saved me money lol thank you
I have been driving for almost 50 yrs. I was with one of the biggest ins companies for 20 yrs. They dropped me for an accident that was not my fault. I turned to Traders and have had nothing but delightful interactions, fabulous service and …
In December of 2021 my parked vehicle was backed into by a client of Traders. It has been nothing but a headache since. My adjuster was Nate and I had to fight with him to get parts that would be warrantied on my vehicle because he claims …
Great customer service. I was very pleased
Great customer service. Answered my questions and sent documents quickly. Thanks.
Roxi did an excellent job and she knew what she was doing. She knew all the information needed.
Agent Piper was very knowledgeable of what I was needing and sent me exactly what I needed, thank you Piper.
I got hit by one of their insured drivers, after my adviser Valentino Moreno called me to deem my car a total loss he completely disappeared, I called several times and left several voicemails. When I called back with a different number I …
Grace has superb customer service and was able to meet and exceed all my expectations!! Thank you for making this process smooth!! You rock 🙂
Great prices. Basic insurance no extras. But that’s works with my budget.
Roxi was the best! At times our lives get so busy something’s that are just as important can get pushed to the side! I told Roxi I would call her back to complete my policy the following day, Roxie called me back with a gentle reminder. I …
Very Good Communication Skills I Hope To Talk To Someone As Cheerful & Helpful Again. God I Wish I Had Such Professional Skills She Really Made My Day… Made Things Much Easier On My End She’s One Of The Best.
Grace was awesome, kind and courteous. She helped me with everything I needed. It was a pleasant all around experience.
4 stars only because I’m new to the company and so far they have been great. I can’t give a full 5 stars yet.
I have had insurance with them for over 9 yrs and no accidents and every 6 months my premium goes up..
Grace was awesome! Very helpful and answered all my questions!
Insanely rude agent harassed me about my payment and threatened me until I was in tears. He behaved more like a bounty hunter. Nobody cared half as much when my car was stolen and then totalled. I quit paying when I lost my car and received …
Im pretty sure, she went over the customer service hours, I appreciate your help and time. Thank you
We have had nothing but pain since there was a claim filed against an insured by Traders. It has over 3 weeks and getting nowhere. There is a police report proving that the insured was at fault. We pretty much had to do all of the leg …
I called Traders insurance to get some help on getting state required insurance on my new honda civic.I spoke with agent Grace and I was very excited to speak to her she was nice calm and extremely professional.I deal with people throughout …
Roxi was very nice an courteous she explained the whole process an in detail. Thanks roxi.
This is my first car insurance under my own name ( I am 22 years old ), and my overall experience setting it up was very pleasant. I had been searching for quite some time , and my dad recommended Traders as a affordable insurance. Roxi …
Roxi was AMAZING with helping me to add another vehicle to my policy. It was fast and easy. Thank you for all you do!
Roxi was very helpful and friendly, she took her time to solve all my questions and got me a good deal. 100% recommended.
Very friendly and helped me with everything I needed in a timely manner
I have tried and tried to get ahold of my claims adjuster Louis but no answer. I am 7 months pregnant and was rear ended by one of their drivers. I have tried to keep this peaceful and not take it to court. I just want my car fixed I am …
I don’t remember her name she was great. She was very patient & explain everything.
Agent Connie Molina,
A call was made on Thursday, July 28th
She harassed my husband , I will be reporting Connie Molina for making false …
She did an amazing job at helping me resolve my issue.
Grace was amazing even helped me lower my cost from 121 a month to 80 and some change
Very nice and very smooth transaction. I love Traders Insurance!!!
Roxi was definitely helpful!! Got the information I needed quickly, and she was very nice!
Grace was very polite and prompt in her service to help me. Very professional. One of the big reasons I go through Traders. I’d strongly recommend at least letting them give you a quote. Saved me substantial money and i never have any issues with my coverage or any claims. Thank you
To whom it may concern, I had an opportunity to speak with agent Grace, she was very helpful and polite, we were able discuss and resolve a couple issues, quick and without any problems. I enjoyed our conversation and believe you have a …
Rhonda may-Hamilton is AWESOME!
Not only did she answer my questions she helped me save money.Thank you Rhonda
I’ve used Trader’s for many years now. Never had a problem. Best rates that are available for me. Grace was awesome today in taking my payment over the phone! She’s got an awesome customer service personality, quick, efficient. Really appreciated, especially first thing in the morning.
Piper was verry helpfull today solved my adding a new vehicle on my policy.Thank you.
Stephany was very attentive and enthusiastic to help. She also sent the accurate information and with prompt delivery, thank you so much.
Helped me with roadside assistance today! With Traders 5 years ! Thank you Grace for your help! WGH
Rhonda was a lifesaver.. researching my policy.. answering my questions.. addressing my concerns of policy’s increases and offering manageable payments.. thank you Rhonda..
I had to switch my insurance over to another vehicle and the agent piper was very helpful didn’t make it all confusing and great customer service skills glad to be insured by Traders insurance company
Ms. Ashley, was very helpful with my claim. She help me to understand with next steps to do. I appreciate her.
I got into my first wreck (hit and run, then someone rear ended me). I wasn’t sure how to file a insurance claim but my adjuster Mariah made my experience very easy. She explained everything and told me what I need to do step by step. She …
It was a pleasure speaking with Shelly and Kathleen thank you ladies you were awesome and happy holidays
I have been an independent agency owner (Arkansas Insurance Plex), in Searcy Arkansas since 2012. Traders has a new state representative, Shelly Lerew-Henard, that has re-energized my interest in writing policies, with Traders Insurance. …
Shelly was very kind and knowledgeable. It was a true pleasure.
I’ve never encountered such a rude representative in my entire life. Extremely happy that I’m only filing a claim and this is not my insurance company.
I am thankful for the customer service at Traders insurance. Thank u Roxi.
Very good customer service skills, very thorough, very articulate and very nice explained everything to me that I needed to know and helped me out with everything that I needed help with.
Andrea Cardenas is always a pleasure to work with. She is fast and stays on task.
Chris was very professional and efficient, she helped me out adding another car to my policy easy and fast. Thank you.!
Stephany was very helpful and so sweet very polite and professional took care of everything I needed and explained everything to me also
The agent I spoke with this morning was so very kind and polite very helpful and understanding. Enjoyed my experience
Great customer service! Helped me through each step! Very easy and quick, very affordable! Thank you Roxi for all your help!
Matt was very professional and friendly. He was through and made sure I knew everything. I’m usually terrified to call companies to talk to a person about anything. I just experienced a the loss of my Dad and had to insure the car since I …
There a great company to have insurance with for sure, I would and have recommended them highly!
Agent Grace showed excellent customer service and was very thorough with the whole process of getting my policy started.
Best prices and customer service is always super helpful. Traders has saved me hundreds. Highly recommend.
Thank you so much to Angie Galindo to solved a problem with my policy. She provide an exceptional customer service.
I just need my card to stop being replaced to keep my insurance straight but I guess I can say they have been good with towing and vehicle starts . And assistance. Npb.
ROXI was very nice and professional, traders is a pretty decent insurance company so far, only a few months in, but will update : ) thx Traders!
Shelly was so helpful and nice. Fastest time on a customer service call I’ve ever had. Thank you!!
Chris was very helpful and help me out with my payment issue, thank you!
Angie Galindo helped me and she was amazing, very polite and was able to get my problem solved. Absolutely a joy to talk to.
Been with this company for several years with no accidents or tickets, yet they have upped my payments by over 200 a year. Will be dropping this company ASAP and would recommend others look elsewhere for your insurance needs
The representative was very helpful and helped me remove a vehicle and add a new one to our policy as well as explaining everything that I need to know. Recommend 100%!
I’ve been with the company for awhile so far so good.I got the help i needed and it was fast and easy the person was polite and helpful.
I give them three stars becauseThey are a good insurance company but unfortunately they no longer are registered through the DMV so you have to go down there yourself to get your sticker renewed.Which is why I switched to Progressive And save even more now And don’t have to have the hassle
If I could give 0 stars I would. One of their insured cars rear ended me and they are denying coverage because the driver wasn’t the one who owns the car and is insured. So their policy holders can have anyone drive their car and hit someone and totally damage the others person car but they are responsible for it.
Absolute trash company. Total scam. Upped my rates, changed due date and took ten days off my policy with zero accidents or tickets. Paid a month but got 20 days of coverage and now threatening to cancel my policy. I’ll be sending the …
Aurora Aguilar fixed my issue in a timely and professional manner. She went above and beyond customer service. Good job Aurora. Keep it up.
Thank you and Ms. Grace. She was very polite, respectful, helpful, and kind. She made sure if I had any questions to ask, she was there to assist me. Plus, if I needed to contact her or another agency they would always be available for my questions. Again thank you for your service.
My son was in a wreck a couple months ago.He had a green light at an intersection and the other vehicles light was red.I made a claim to the insurance from the person that hit my son. They are denying my claim because their insurer won’t …
Grace was very helpful in setting my brother and I up with renters insurance right away. We needed it over the weekend and she was wonderful in helping us with it. Very professional, helpful and knowledgable.
Very helpful, thank you piper! Should only give 3 stars for the simple fact y’all won’t work around my pay period. Which is every other Wednesday!!! So what’s it going to take to get that done? If another insurance company will do that I will be switching to them.
I was rear ended by one of their clients. Let me just say this whole process of filling the claim is trash! It took three weeks for this guy to call to get a statement. Took another two weeks for him to call back and say ok the claim has …
A client wreck into my fiancé yesterday, the first agent we spoke was awesome and got us our claim. Today we couldn’t make contact to the insurance simply because they wouldn’t answer, and we really need to speak an adjuster. Right now she …
I have been working for Traders for almost 5 months, and I love it! It’s so refreshing and exciting to hear from agents all over Arkansas that they are very pleased with our customer service! I’m so grateful to work for a company that truly …
I have been a customer for over a year, I was able to renew My policy today with a savings of over $50 a month! This is great! Plus My Policy Writer Roxi was fantastic to work with!! I enjoyed Her wonderful customer service. Thank You Roxi
Rhonda was very helpful, professional and friendly. Was very easy to communicate with and made the experience effortless!
Very nice lady.. chris was very helpful!! and pleasant to speak to I appreciated her patience and understanding
Ashley G Took my claim information and was very polite and understanding. She walked me through the claim process quickly and clearly explained what would happen next. She gave me my claim number and the name and number of the adjuster who …
Was very hard to get a hold of, did very little to help me ,gave me a false sense of hope ,basically good luck in a hold of them good luck getting them to pay your claim .you get what you pay for I will never use a subpar insurance company again and I was a customer on and off for about 4 years
I dealt with Shelly with my insurance needs she was very helpful professional very awesome person I definitely recommend her for a pay upgrade
Chris was very polite and very helpful and you can actually feel the warmth in her voice. Keep up the good work.
She was very nice and vet helpful. I have had traders insurance before went to progressive. That was a mistake I’m glad I’m back home with traders
This agent was very friendly, professional just a very great agent we need more people like her in customer service I loved it and she was very quick and understanding ❤️❤️
What liked about her she was patient with me !! I click over and took other call and she waited on me !! She was a great help today in helping me upgrade my policy!!
Roxy was is a beautiful person and I love talking to her we need more people like that around thank you so much again and she was very patient
I just want to say Thank you sooo much for all your help Roxi. I appreciate all your knowledge and time. You made my experience to get Traders insurance great!!! Thank you!
Been with this insurance for a couple years now , only took me 3 minutes to add and delete a car on my policy! Awesome service keep it up!! Roxi was great !!
My granddaughter’s car was hit by a young lady that is insured by Traders Insurance on May 2, 2022. It was a nightmare from the beginning!Rebecca tried everything she could to not pay the claim! First, she requested photos of the damage …
I DO NOT recommend Traders Insurance to anybody. I have had to be my own adjustors, 2 times. Adjustors don’t do their job, the location I got my insurance from was N.E. 23rd in Okla city. I had an issue where a guy said I damaged his …
I was involved in a car accident on July 6. It wasn’t my fault but After 5 days I was approved for a rental. I drove the rental for 109 days, then was told to return the rental on Monday September 26,2022. Now I’m getting the run around …
I spoke with Shelly today and she was amazing. She assisted me with getting my policy back on track. She was quick and efficient!
Roxi was extremely patient and had my needs taken care of in a very short time. She was knowledgeable and that makes a big difference.
Ss always when calling Traders Insurance, I receive the BEST assistance. Today it was Ms. Shelley. This company is prompt – courteous.I appreciate that there was not a wait time & any questions or concerns I had, were addressed. Thank you Ms. Shelley.
Customer service call was great very polite and took care of my needs no sweat. Young lady that did my auto accident claim was awesome as well very polite did what was necessary no problems at all.
A few months ago a lady hit my car, her insurance happened to be Traders. Tinisha was my handler, and it was a lot of dishonesty and poor customer service going on. She tried to use scare tactics towards me about the rental car. Their …
Omg, Mrs Roxi from Trader’s Insurance is a blessing and good at what she did. She took her time and checked into my account and solved my issues without getting an attitude or getting frustrated we need more people in the work field like …
Chris helped me get roadside added to my auto policy and she was awsome ! So friendly and helpful, very efficient, and excellent customer service!! Trader’s has great rates and I’m glad I have them for my insurance needs.
I was easy to leave a 5 star review 11 months ago, the price was good and in about 2 years I never needed anything. Now that I actually have a pending claim the tables have drastically turned. I have been waiting for weeks for an approval …
Grace was the one that helped me over the phone and she was so helpful and understanding with me. She explained everything to me including all fees and for sure helped me in my time of need. 10/10 recommend
My agent, Grace, was very helpful. She answered all my questions and explained everything thoroughly. She was very polite and I when in the past choosing coverage has been a stressor, she made it easy.
Our agency has been writing for Traders for the last 7 years. They are always so proactive and helpful to our customers during the claims process. We work with Shelly Hernard, a Traders representative and she is amazing and really cares about making the company the greatest it can be. You can’t go wrong with Traders Insurance!!
Very pleased with my experience with Trader’s insurance. I worked directly with Ashley Creason, she was always professional, friendly, answered all my questions and handled my claim as quickly as possible. Very, very pleased with the overall service!
I had a particularly pleasant experience working with Ebony Hayes today. Great customer service is rare, which is why I’m taking the time to compliment her attitude, helpfulness and attention to detail. Great work and thank you Ebony!
I had their insurance for 10 days, but they were being ridiculous and asking things from me that no other car insurance has asked, or else they’d up my rate or cancel the insurance. So I called and said just cancel it and refund me the $180 …
Roxy helped me on 10/24/22. She helped with getting a new quote and price since my rates went up when I renewed. She has exceptional customer service and went above and beyond to help my husband and I. Every question and issue I had was resolved and explained. Thanks Roxy! You are a rockstar and need a raise!
Rhonda was very patient and very quick with getting me started with my auto policy. She gave me a quote for exactly what I asked for. Good job Rhonda, because of you I will refer this company to others!
This morning at 830 am I purchased an auto insurance policy, got charged for it anyway. I was told I would receive documents to sign and then my policy. I did receive an email to write a review but that is all. I wanted to tag my vehicle …