The Pavilion Behavioral Health System has been the leading provider of behavioral health and addictions treatment for families in Illinois since 1989. … See more
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809 W Church St, Champaign, IL 61820
(Translated by Google) A worst place I took my son and he came out worse than As I took him it is not a good place for someone I do not recommend this place …
Absolutely horrible facility. I was there for four days in 2020 and never once met with a counselor. The food is probably worse than prison food. The staff are not compassionate or helpful. You are degraded beyond belief at this facility. I …
At first I thought this was going to be a helpful place for my son. If you are a parent and want that open communication, this is not the place for that. I spoke to a doctor once the 2 weeks my son was admitted. I spoke to a case manager …
i love it!!!
That place suck’s
Very unprofessional
Sad
Thankful that they helped me
It is poor
Worst place to ever stay. 🤡💀 …
Went and seen blaze today at the pavillion in Champaign illinois
This place mistreats the Children and they let other kids misstreat other children I depise this place their pieces of craps
I got the help I so desperately needed. A great caring staff.
the rooms there are g a r b a ge, would not want to visit again
This place, the pavilion, changed my life! I have no idea how others think or feel any other way about it!
I’m currently in a state of distress and the person why answered the phone Brenda I believe she said her name just hung up on me before I could even say hello.
Very amazing people ! Staff works very hard to make sure everyone’s needs are accommodated ! I would recommend this place
Puts you on stasis, ruins your future, bad educational system, and just terrible. This place is just a cash grab, that doesn’t even bother helping people
This place is a joke if you don’t let the doctor give your child meditation they discharge they also leave marks all over your child
You Get What You Put In. This Place Challenges You To See Who You Are And Who You Need To Be. The Only Reason People Are Putting Bad Reviews Is Because They Didn’t WANT TO WORK on themselves or challenge themselves they wanted stuff handed to them which is not a good method to help others
No communication whatsoever from the caseworkers to the family
This place is a waste of your time and money! Staff is very unprofessional! The only person on their staff that actually care is a man name Brutus…
I have a child here and my child has been there for only 7 days and my child says to me “I am not mental ready to come home” but they are sending my child home any ways.
It was horrible. I was mistreated and threatened every day and they made fun of me being suicidal.
My friend been in a out the pavilion every time I try to contact the youth center I’m playing phone tag they keep declining my calls days and night they are never available I haven’t heard from her in forever and I’m always worried about …
I WANT CONTACT FOR THE OWENER. THIS IS ABUSE !
They need to update the videos and talk more about depression and selfharm and suicide even if it triggers peoole, I’ve been there twice and we did the same things…besides the board ganes where different.
Terrible program ran by terrible “medical professionals” and I use that term very lightly. I have been an outsider to these type of facilities in the past and this place is unbelievable.
I got out today and this is the worst place ever
No wonder why people can’t get help! Someone willingly checks there self in for a problem they have and you deny them!!! ARE YOU SERIOUS!!!! I don’t care about rules this is someone’s life and they’re trying to get help.
I’ve had one of the worst experiences ever at this place not all the staff were just there for a paycheck but the majority were and they treat the adults like kids they wouldn’t even call 911 for me while i was having severe chest pains
This Place Will Test You & Push You To Be A Better You. Sometimes Their Methods Seem Unconventional Or Far Fetched But It’s All Meant To Make You A Better You
STOP BEING AFRAID TO TAKE YOUR MEDS PEOPLE! SCIENCE SAVES LIVES!! & STICK TO IT! …
this place helped me a lot they are very nice they can be a bit strict but they have to keep us in check. they helped me with better and positive coping mechanisms sam is great and so is Quincy
If I could give a negative star award, I would. This place CAUSED MORE mental health issues for me. And I’m still working through them today. Do NOT send your children here.
This hospital did wonders for my son. I am so grateful for the staff who most definately have a stressful job. I would definately recommend this facility to anyone needing behavioral/mental health help.
great place to send coco puffs
So I’ve been to several but none will actually help solve or discuss the things like this place can do so if I had to for some reason I’d suggest this place for anyone 💖💖they treat u like family! Mikenzie the staff of course is the most helpful …
The nurses were trash and the place was filthy. They made everything worse for me
Most the staff is great but A few are really rude, the food needs working on & they need to do A better job of keeping it clean. Brutis & Julius are awesome. They helped me a ton
At first, I thought it was terrible..I was misbehaving and doing things I shouldn’t have been..but sooner or later I realized that, I HAVE to become a better person for myself..and the Pavilion really helped me with that..the staff truly …
This place was just about the only place where I really got any respect, most the staff remembered my name, the kids there liked me, an overall, it taught me some good life lessons. Went there like a year ago.
as you can see by the computer generated replies to all these reviews. they do not care. i wouldn’t send my worst enemy to this dump.
Doesn’t deserve even one star… About the only good thing about the damn place was a therapist who taught dbt…. Terrifyingly under staffed… Left me concerned about the remaining patients, other than the few good nurses on the staff. Would honestly never recommend to anyone seeking help… Sorry, but not SORRY
My brother went here for only six day and he should have been in the hospital for a month this ain’t right at all we trusted you guys with my brother and you didn’t help him he got relested way too soon and we are super disappointed in this …
I was at the pavilion, and a week in to the new choice program,the doctor thought I was showing signs of the Covid 19 well instead of the staff taking me to go get tested,they called an ambulance because they were short staffed,so I went …
Perhaps the the pavilion, instead of giving the same computer response on EVERY review, could actually act like they care about the good and multiple bad reviews and assign someone to respond. Their uncaring computer response should be your first warning !!!!!
Terrible staff who really don’t care or listen to patients. If you want to leave with more problems than you went in with then this is the place.
never in my my life seen such unprofessional medical staffing in my life. these people are very rude. I won’t would not ever recommend sending a loved one back.
This place helped me in more ways than 1, the staff is so professional and kind. I heard a lot of clients complain about everything and when there was nothing to complain about they would pick fights with each other. This is not a country …
Was very unpleasant 2 weeks of my life I spent in there, the place is so understaffed when I was in there I witnessed two older kids beet up an 11 year old for no reason. I was moved in to rooms and locked in then forced to sing papers I didn’t have a chance to read and forced to take pills.
I was admitted at the pavilion 21 days ago all I can say is that the staff didn’t care they were really rude sometimes the food was disgusting and I didn’t feel safe there.
why would they be keeping adult thats way to old in the youth department?
My son has been there 2 times, first time wasnt too awful.. but this time they sent him home without knowing that they can’t call in a particular prescription, so since he has been back home we are right back at square ONE because he doesn’t have his meds. Thanks for the living hell, guys.
Nope. Wouldn’t recommend whatsoever! I was here nearly two years ago. I went in better than I came out. I was held there for two weeks and my family couldn’t get me out. My doctor told me I was making everything up and I needed to stop being so dramatic. I went to Lincoln Prairie afterwards, I was much better there.
After staying here last year, I have done a lot of research. I have ptsd, which causes brain damage due to neuron overfiring and death related to prolonged increased levels of cortisol. After practicing meditation (which causes …
Sent my son there because he was having issues with his mental illness and behavior. They kept him almost 2wks. Didn’t change his meds at all. Sent him home still outta control. This place needs to be shut down if the Drs can’t do their jobs.
My child was treated so badly and the food was so terrible no stars
My 5 year old was there. Once admited they didnt let me see him for 24h wich I was not informed. When I finally got to see him he was not himself at all very depressed and unhappy smelled like vomit and urine and he did look sedated even …
My niece was released there after they changed her meds. They did not give ample time to see if she has a bad reaction or even if this helps. I work in mental health and this place as been crazy,no communication at all. No saftey plan nothing. Please find a better place for your youth.
I was here for a week when I first got there into the initializing process when u have to sign the papers I was just to mad to do it but when I got in the actual place I felt safe the nurses and staff were nice and it was the best week of …
I just want to take a moment to acknowledge some of the outstanding staff on 3 west that were key to my successful recovery while I was here. McKenzie, Allison, Stacy, Janae, Tatiyana, Brutus and Dre were all amazing, I am forever grateful …
Extremely unprofessional and the staff clearly do not communicate. Even the same person told me 2 different things on the same phone call. I feel sorry for the good people that work here with the arrogant, ignorant control freaks!
Incredibly rude and very little knowledge about the services their own institution offers. Called to ask about the detox program they offer and was met with hostility and very little information. …
I went there in February of 2020 and it was iffy. I was in a 5-11 area, so it was hard to make friends. I also started my period there, and they dont have great products. I was given meds and they spiked them up in mimimum days, which maked me sick.
My 12yr old was here for 17 days, and the staff was fantastic!! He really liked Ray. I would rate 5 stars but I think communication with patient’s parents could be improved. The Pavilion with be on our list of choices in the future! Thank you.
I was in the RTC portion of the Pavilion for close to a year and I came to find that there were some very unprofessional staff, and administrators. There were situations that were handled improperly, there were situations that resulted in …
Embarassingly understaffed and they lack the resources to make any sort of real difference in the lives of any of their patients. They make it clear early that the only way to escape their purposely inconvenient and lackluster care is to …
This place was absolute hell. I voluntary checked myself in for suicidal ideation. I was immediately subjected to a full-body cavity search like I was entering a maximum-security prison. I was left in a hallway by myself having a panic …
was admitted back in 2017/2018 because the hospitals near me were full, don’t remember much of my visit except an older lady telling me i was just seeking attention. the place was not helpful
I love this place because they helped me to be myself again. I was there for 7 days. I was so depressed, over welmed, I was putting my dad and my two marriage I had onto what was going on at home but Ray got me to understand what I was …
This place is a joke. They kept us in a tiny room almost all day & all they did was make us color. ALL. DAY. LONG. Group therapy was a joke. It almost always got out of hand & resulted in a patient storming out, offended. One of the …
I was a patient there and a few of the staff there were really nice i wouldn’t really suggest sending anybody there because they are so behind but a few of the staff on youth unit really helped me and i am thankful for that i just didn’t …
Never let your loved ones be sent to this hospital! My sister was sent here two weeks ago, she had no money, no phone, unable to function for herself in society, and after about 5 days of her being there, Pavilion said that she’s not a …
This place helped me so much I was there for 10 days I was put on two medications I was there for hearing voices, self harming, and suicidal attempts I have to say it was the longest 10 days of my life but the therapist Ray was amazing he …
If there was a 0 or negative rating I would have chosen that. Never ever, Ever, EVER send your child there if they have a secondary medical issue that needs medical management such as Type 1 diabetes. My son ended up in ER due to, in my …
2018 has been the hardest year of my life. Everything spiraled out of control for me. I had no idea where to turn but I knew I needed help. I was reluctant to go to The Pavilion at first because let’s face it, the idea of being locked in a …
In my husband’s darkest hour, the kind nurses, doctors and staff at the Pavilion were there. He was in such bad shape that he was barely able to speak or function, but the doctor there got him stabilized within 24 hours on medications that …
This place doesn’t even deserve one star. My child is currently there. He’s been there 2 weeks. I’ve heard from a “caseworker” TWICE and both times they had NO idea what is going on with my child, the whole reason behind him going hasn’t …
I went here twice when I was 16, about three months between visits. This place is an absolute nightmare and I wouldn’t wish for even my worst enemies to go here. The staff was uncaring, I felt like a prisoner, none of the doctors there …
If I could give no stars I would. My boyfriend is being treated there. I knew he was being transferred there and that he made it there because they allowed him to call me. I called back am hour later to make sure he was okay since he was …
I’m asking for people to donate used cars to the pavilion for clients that need decent clothes to go home in. I was lucky to get some in my size they were by a tech that had been pregnant and she had some two exercises so I went home and …
I was in-patient at the Pavilion for only one full week, followed by a month of out-patient follow up. It was Hell. In those 7 days I spent there, we had three escape attempts(one was successful), a riot, and a suicide. That poor boy …
I had to be there for 10 days… some of the 10 worst days of my life. No way to change the temp in my room so I froze. My “therapist” was a joke… she was still in COLLEGE, didn’t listen to me… in the family counseling session she tried …
STAY FAR AWAY FROM THIS PLACE!
NEGATIVE STARS OVERALL!
If you are looking for a place to send a family member so that you are able to …
Was there for treatment due to trying to commit suicide. I must say, the staff is wonderful! I had a breakdown while I was up there and the staff handled my situation wonderfully!! The only problem I had was one MD that didn’t know anything …
This place helped me a lot. I miss the staff and my friends there. I was respected. Nobody judged me for why I was there. For once I felt accepted. For once I felt like I was listened to. It helped me. I miss my friends so much. They have …
Had a great stay here! The whole staff was so supportive and kind. They were very real and made me as comfortable as possible during my time there. Some staff that were amazing specifically were Eric, KK, and Brutus. However, the whole staff was great! I’d recommend this place if you’re struggling 100%!
Incredibly incompetent. Our child has been sent there 3 times and each time, he seems to get WORSE and the quality of care seams to deteriorate with each visit. This is supposed to be a hospital to contend with children with behavioral …
I had a family member who was in crisis and we decided to go to Pavillion, extremely hesitant because of the reviews, but very low on options in the event that inpatient was recommended. We were only in the lobby for around 20-30 minutes at …
Staff was extremely apathetic, borderline shocking. Chaotic and disorganized. Some staff was unfairly rude. Some on their phones. Ineffective treatment, with absolutely no one-on-one or meaningful therapy. …
The professional staff sounds like they have been a huge help for my daughter however the staff that answers the phones is rude and unhelpful. I would call any time of day for any amount of time just to hear my daughter’s voice. Just tell …
My daughter was admitted for prior attempts when I say prior I’m speaking 7 years prior. She was treated with disrespect as if she were in a county jail instead of being treated with proper care as a preventative facility would. I asked to …
It’s a great place and you can really get tour life together but it’s a place with addicts and many love to play games with the one that’s really there for recovery. The staff really help you but the staff allow the slick addicts get away …
If I could give the Pavilion 0 stars, I would.
I arrived at the Pavilion in August 2018 after a suicide attempt. You’re not …
My daughter was there for 5 days. There was only one person there that was amazing. They would get upset when I would call and check on my daughter. A couple of the nurses were very rude to me on the phone. I played phone tag with my …
I want to start by saying you get out of recovery what you put into your recovery. With that being said, there was one or two staff members who could of done better. HOWEVER, there are staff that goes above and beyond on the daily basis and …
i was in here a few years ago when i was 16 & it made me even worse in the long run. i’ve dealt with nightmares about my time there that just now stopped this year. staff made me feel AWFUL about myself, watched them make fun of other …
2017 I was there for my first of many stays in Behavioral health facilities
This place ruined my life… me having never been on medication before left this place on 4 pills one of them being a high dose of Risperdal… I walked into …
Enjoyed my recent stay at the Pavillion and New Choice. Especially Miss Delores and Dede in New Choice, couldn’t ask for two more professional and considerate employees. Also in the adult unit Tatiana, Veronica, Candace, Janet, and Brutas are the legs holding up the Pavillion frfr
Overall this place is okay. The staff is so so but you have to be willing to get the help. I was in the youth ward for 9 days and they offer group therapy everyday and bonding with people that are going through the same things as you. There …
Most staff was un-professional. Sam would pull our toes. Lawrence was very rude he didn’t not help and usually made it worse. He would yell and tell us we could not talk to the nurse or anything even when some of us were in pain. Ariel was …
This place really didn’t help my loved one with the battles he was facing. He went to the pavilion in May for a short amount of time and we (his family and I) are now currently looking for another facility to attempt to help him once again …
This place was the worst place ever. They don’t really care about the patients. Except for Ryan so give Ryan a raise
I went to this place when I was thirteen. I’m sixteen now, and really wish this place never existed. I was (and still am) a suicidal teenager who just needed help. I was verbally abused in the facility and was just given medication to shut …
My daughter has been at this facility for over a week.
I have not gotten one phone call from a provider, social worker, or Doctor.
I left a very heated message yesterday for someone to call me today.
It’s nearly 3 pm and I haven’t gotten a call back.
The only good staff was “that boy kief” (Keith,) I started a cult, they didn’t care about my homicidal ideations, and they tried to discharge me after a suicide attempt, they didnt only because i had a mental breakdown, threw two chairs at …
I was here for 5 days in 2019. The things i experienced in those 5 days should have never happened. We had a nurse tell the whole group of girls that our medication were placebos. A white male tech called a young black girl, a ungrateful n …
Yes, there will be hiccups just like any medical facility, but people, they saved my life. I give them a 4.5 but do not know how to do half stars. Let me tell you the truth, everyone there wants you to get better, and live a wonderful life. …
Staff is terrible. Cant get ahold of my family member and they were rude when i called to check on my family member…..and im P.O.A. and emergency contact……..hey I dont need a degree but….. …
I was at the pavilion for 15 days one of them was Christmas and even though I wasn’t with my family they made it fun and interactive even kids who I thought wouldn’t enjoy it did, this was the first hospital ive been to and just from that I …
The level of care from the nursing staff was sub-par, communication from the doctors non-existent and the business office absolutely incompetent.
They don’t answer their phone and regularly hang upon callers. When they do …
My 7 year old autistic nephew is currently in this facility.. they are giving him shots to keep him doped down constantly! Will only let him talk to his mother a few minutes a day This is not ok!! How could a 7 year old adjust to this sort …
My kid went in here for internet misuse and self harming/ thoughts of suicide. Would not let us visit our kids because of “covid” even tho literally nursing homes let you go in now… case worker called me twice in 2 weeks. Once because I …
Let’s just say, I am beyond mad at this facility. I went here once when I was 12, and they kept me for a week. It was the worst experience in my life, they deadnamed me, and the worst part is that the staff was very judgmental and rude …
My son was admitted to the Pavilion. Some of the techs were often rude and condescending when calling in to discuss child. In fact one of the tech said I had an attitude when asked questions he could not answer. Some of the nurses were also …
As a former employee I would never send ANYONE here! They have nurses here who have been fired at EVERY other job they have had prior to here. I witnessed and reported a Nurse changing the times of vitals signs being done, not following …
I’m thankful my son is getting the help he desperately needs when other hospitals turned him away or refused to help or did nothing but on the other hand I’m beyond angry and upset I’m 50% of this child’s biological and legal parent with …
I got out of there at one a clock pm today I’m fine no thanks to them but to the wonderful patients who are there and getting out of there a lack of humanity is displayed there for these poor wonderful souls suffering more in the pavilion …
My daughter had to stay at this facility for a little bit. First off none of these places are great, there is no great mental hospital to send your child to. I was terrified to send my child to the pavilion at first due to reviews I read …
Called ahead to check bed availability. They said they had few beds available at 9pm. They did say they couldn’t be sure they would be available the very next morning 12 hours later even though we couldn’t process into the facility before 9 …
This place is an absolute joke. Have tried calling multiple times for it to ring with no answer for over 5 minutes. I called back and got a very rude answer. Asked to talk to a patient (which I know is there) only to get rudely told “i …
My husband went for detox and they admitted him saying he told them he was Bipolar and felt hopeless and had him sign a form a five day hold. He cannot read or write and wasn’t told it was 5 business days nor they were putting him on a psych hold. They will not release him and no one is calling me back
This place needs to be shut down!! Literally. The worse facility I ever been too. Employees are the rudest. There is only a handful of good people that work there and that’s literally about 4 people and when I was there they were talking …
I have a question for The Pavilion…Why is my son there for help and you encourage his suicidal ideation with allowing him access to constantly call the toxic girl he needs to remove from his life? Is that not just encouragement? My son is …
I would never let my child go there again. They never bother to call and give updates on progress, the call you back when they feel like it. They teach and allow kids to learn how to gamble and allow them to swear freely. …
If I could rate ZERO STARS, I absolutely would. I was told during my assessment that i would be given medications (other than Suboxone or Subutex Because I don’t wanna switch one addiction for another) so I wouldn’t be extremely sick while …
My Goal is to make sure that no patient is ever treated in this manner ever again. As a mental health advocate, I am appalled that places like this are in existence. Jails have more services, amenities, and compassion for the mentally ill …
I wish I could give them less than 1 too. They lied to us that our son will be sent o this facility for may be 3 days but not sure, then it became like a prison, you can not talk to Dr. , you can not know what is going on with in there, …
One star is too generous to rate our experience for this place. From the bizarre intake interview where the addict states he is addicted to opioids and the ‘health professional‘s response was a mixture of shock and confusion stating ‘I’m …
If it weren’t for the other patients and techs I wouldn’t give three stars. The specific techs Andrea, Tatianna, and Keith were so good and you could tell they worked for their patients. I requested to speak to my case worker at eleven in …
This is the most unorganized facility that I’ve had the misfortune to have visited. It’s very understaffed with rude nurses and techs. Few of them wore masks and when they did their noses were not covered. The facility is filthy and …