First Horizon Home Loans

First Horizon Bank

First Horizon Home Loans Contact Details

First Horizon Home Loans Reviews ( 69 )

  1. Shawn and First Horizon made the home loan process painless and enjoyable. Highly recommend. Quick response times, easy to use tools for submission of paperwork and friendly people.

  2. First Horizon and Ryan were fantastic to work with. Ryan was super helpful and knowledgeable and was able to help us with all our questions throughout the process. He was very timely in responding to us – and was available via text, phone …

  3. I just visited my local branch and was very disappointed in the person’s attitude and response after receiving coin wrappers. She could only ask if I were bringing the coolings back to this location? I replied with yes I will be bringing …

  4. First Horizon bought out our bank and the transition was completed in February 2022. Since then, it has been a nightmare. Customer service is useless and rude. I now have to use multiple logins to see different accounts, the mobile app …

  5. Very helpful right from the beginning of the loan process till the end. Always responding to my messages even during off-hours.She made sure that we get close within the stated time.

  6. Rod, as well as our realtor, had to go above and beyond to get us to closing. I cannot thank Rod enough for his expertise and being very diligent through this arduous process.

  7. I’ve been with First Horizon (First Tennessee) ever since I moved to the state about 11 years ago. I have had multiple instances where I was unable to access the money in my account due to technical challenges on their end, the mobile app …

  8. Patrick was great and really cared about making the process easy and comfortable for me. I never felt like I was just another number like I have with other loans.

  9. Heather and her team made purchasing a home in Key West from 3000miles away as seamless as possible. We were very pleased with the process and it was one of the smoothest we’ve done. Very Highly recommended!

  10. You seriously can’t beat Belinda’s expertise when it comes to mortgages. She isn’t phased by even the most complicated of circumstances, and she and Stevi make the process shockingly smooth.

  11. Sheri was incredible to work with. Her professionalism, service, and heart more than made every step of the lending process great, she made our dreams come true.

  12. Belinda and her team are amazing. They really helped educate us on the right financing options for our family. We will use her again if we need to and recommend her to everyone we know!

  13. Rich and Tabitha responded quickly to every need and made this as smooth and painless as possible I had anticipated so much stress but they took care of everything and kept me informed the entire way for a quick close.

  14. This bank sent a credit card to a third party to an unverified address out of state, helping identity theft. Nobody answers the phone. Days to get a reply back and totally unhelpful/unreasonable when they do.

  15. Ryan Shine made it great. Closing was pushed due to title issues, but Ryan was there the entire time to answer questions and help. 11/10 is a better rating for him!

  16. First Horizon has become my bank for life! From Russell Ellis in the mortgage department, my Financial advisor Tod Williams, to the branch managers and representatives at two branches, closing took place on time. For a variety of reasons, …

  17. Israel and Artie at First Horizon are rock stars. They worked with us every step of the way through the purchase of a new home. Awesome customer service and attention to our needs through the entire process.

  18. Jerry Dickerson at First Horizon went above and beyond normally expected services in helping us secure a loan for our home in a very competitive market; even working on one of his days off to help us confirm our offer. We will certainly consider First Horizon for our future needs.

  19. Very grateful for Darren’s knowledge and accessibility throughout the loan process. There was never a time I had doubts about anything. If I had a question it was always answered quickly.

  20. This is a highly professional company. The process of obtaining mortgage was easy. Nason Williams and his team are knowledgeable, friendly and highly efficient. I am grateful for the opportunity to work with them!

  21. Gena May at First Horizon was incredible throughout my closing process. She was responsive, available, positive and knowledgeable. Her professionalism kept me from stressing or feeling overwhelmed.

  22. If you ever want to buy a home don’t hesitate to contact First Horizon. Jamie and his team are such amazing people, and they did everything they could to help me. I’d give them 100 stars if I could.

  23. Absolutely outstanding communication and service from start to finish on finding and securing the right mortgage for us!! Specifically, Brent Eckhardt and Kara Pisani were fantastic. By far the best mortgage experience I’ve ever had.

  24. Loan process was very smooth. Brent Eckhardt knew exactly how to get things done. He and his team did a very good job with my application and communicated in a timely manner.

  25. What made my experience:- First of all. Great Team. Flexibility, Constant Communication, Close guide, I want to use this opportunity to thank Belinda, Tiffany, Warner, Jacqueline for the tremendous none stop assistance until we got approved …

  26. Jamie Rice at First Horizon Bank made the home buying process less scary for a first time home buyer. He answered all of my calls no matter what time of day. He was always very personal, joking with me to ease my nerves throughout the …

  27. Wonderful experience with my home loan. Used them twice now for home mortgage and they’ve been awesome. Highly recommend them. Special shout-out to Justin Frizzell who made everyone as easy as possible.

  28. We used first horizon for a physician mortgage. We worked with Brent Eckhardt and had a great experience. He was very responsive to questions and our loan was approved quickly without any issues. I would highly recommend them.

  29. I highly recommend using First Horizon and Bryan Nale for your mortgage needs! They were awesome. I was able to eliminate debt and shorten my mortgage, along with getting much needed home repairs done. Easy and quick!

  30. We had a great experience working with Brent Eckhardt and First Horizon for our mortgage. The process was smooth, efficient, and all of my questions were answered in a timely fashion. Would definitely recommend.

  31. April Dorsey was fantastic for my mortgage lender. She communicated well throughout the process and helped me get the house I wanted and we closed on time. Best experience with a lender I’ve had out of 4 houses.

  32. Bryan made our transition from renters to home owners super easy and with out any unexpected hiccups or requirements. Everything was upfront, honest and forthcoming. All information was easily accessible and communication from Bryan was …

  33. Thank you Jamie Rice, Mortgage Loan Officer for helping me with my mortgage loan in Oklahoma. I highly recommend his service and expertise. He was timely, informative and always available via phone, email or fax. It was truly a pleasure …

  34. We used Michael Ribas for our home mortgage loan. He was an incredible loan officer. Was always very responsive and made sure that we had everything that we needed in a timely manner. Not only that, he walked us through the entire process to make it as seamless as possible. Highly recommend.

  35. Paul Weeks and everyone at First Horizon were incredible. When at first we thought we didn’t even qualify for a loan, Paul did research and gave us options and next steps. When we came back ready to buy a home, he got everything ready for …

  36. Working with Karen Huckney and her team was a very rewarding process. From the time I sent in my application to closing was less than 3 weeks! I vetted 17 different mortgage lenders who specialized in Physician Loans to find the best one …

  37. Justin was fantastic to work with. This is the second mortgage I have financed through First Horizon, and this one was much easier to manage because Justin was on top of everything from the beginning. He had everything handled with the …

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Location

165 Madison Ave, Memphis, TN 38103

First Horizon Home Loans reviews