Sempra Energy, a San Diego-based energy services holding company with 2017 revenues of more than $11 billion, is the utility holding company with … See more
SDGE electrical service sucks. Been living here in SanClemente two months and the power has gone out FOUR times.
I lived in Anaheim for 35 years, and I bet our power only went out four times in all those years.
Got power the, day after my request. Didn’t get proper instructions on how to turn on the power on my end…..C+ customer service. There needs to be a competitive company to match them.
Trash. I was trying to set up an account and had to drive to a location to verify myself in person. Ended up the location doesn’t verify you.The people there told me to drive another 20 minutes to go to walmart, then Walmart doesn’t do it either. wasted 2 hours of mine
After listening to a constant barrage of commercials basically telling us not to use any electricity between 4 and 9, it appears to me that Sempra is no longer capable of supplying us with reliable and affordable electricity, and it is my …
It’s Saturday, a machine purporting to be SDG&E calls at 10 a.m., waking me up, and asks me to begin pressing buttons — while I’m still wearing my CPAP and have no glasses on. I pressed a lot of wrong buttons and it finally hung up. I do not deal with machine generated voices.
SDG&E is trying to make Photovoltaic (PV) Solar Power economically unfeasible. In this endeavor it uses obfuscation and blatant untruths. (To wit: “PV generators store energy on the grid so they must pay for it.” [Where is this storage …
Customer service is decent when you can get someone on the line. But that is the hard part. Their phone menu system is a nightmare and if your issue doesn’t fit one of the few options you’ll find yourself going round and round in the menus without ever reaching a live person.
Absolute garbage company with incredibly incompetent service workers. I have attempted TWICE now to get my furnace serviced, with both attempts failing miserably. Both times they’ve said that they can’t access my unit despite leaving my key …
it’s not like you have an option. this company sucks. they charged me 100 deposit. after i moved its like pulling teeth with these stupid employees trying to get it back, i called 3 times already and they cant get a simple address update …
I’ve been trying to log in for a few days now. Verification text doesn’t go to my phone. Can’t log in. 45 min of average hold time for a rep to fix this….HOT GARBAGE!
Bad customer service. After 6 months of them not believing that I moved into my current place. (faxed rental agreement, faxed bills sent to the house, going inside countless times to try and reason with them) They didn’t believe my lease …
I have contacted SDGE several times to fix a street lamppost light , they are telling me 3-4 months. I have several children and elderly people on my street. It is not safe to walk on my own street. Vehicles that come down the street …
I’ve lived all over the US and SDGE is both the worst and the most expensive power service I’ve ever had. In the last 24 hours we have had power for only 10.5 hours. These were not rolling blackouts but ‘equipment failures’. For the …
These guys seem to be doing a great job delivery and protecting the property owners of San Diego County with regulating electricity. Sure you might get your power turned off during the high fire danger windy weather time but that is definitely better than having a fire.
Came home to my gas turned off without any warning (account in good standing, it was their mess up), had to navigate their awful mess of a phone system several times to get an actual human, and to top it off they said they’d have to …
So disappointed to the raise of gas & electricity. I have no words to describe the worst thoughts for this company. Unfortunately, we have lo option. They become more rich without care about the low income people.
Price gouging aside, my usage reports have not even come close to my actual usage for the past year. I’ve called SDGE several times about their monitoring being incorrect, and they couldn’t care less. I’ve been getting charged hundreds of dollars a month more than I should be, and nothing has yet to be done.
How about zero stars option for this overpriced customer unfriendly monopoly? For over 60 days I cannot complete a basic task of sending my payment to the right bucket (out of my NEM account). I contacted CPUC, BBB and wrote to SDGE CEO who …
(Translated by Google) Excellent kindness
(Original)
Excelente amabilidad
(Translated by Google) Alejandra, she treated me wonderfully, 😍 I fell in love with her sweet voice, …
(Translated by Google) Excellent service 🙏🏻🙂 thanks for the electricity and gas
(Original) …
👎👎👎👎 …
Price gouging at its finest
Very trustworthy, honest and reliable!
Looking for the best location to organize a protest. Is it here?
custom service is not here guys LOL
Absolutely the worst customer service I’ve ever experienced.
Over priced scam artist
pure evil
Theresa was an excellent representative. Professional and helpful.
SDGE electrical service sucks. Been living here in SanClemente two months and the power has gone out FOUR times.
I lived in Anaheim for 35 years, and I bet our power only went out four times in all those years.
Got power the, day after my request. Didn’t get proper instructions on how to turn on the power on my end…..C+ customer service. There needs to be a competitive company to match them.
Trash. I was trying to set up an account and had to drive to a location to verify myself in person. Ended up the location doesn’t verify you.The people there told me to drive another 20 minutes to go to walmart, then Walmart doesn’t do it either. wasted 2 hours of mine
After listening to a constant barrage of commercials basically telling us not to use any electricity between 4 and 9, it appears to me that Sempra is no longer capable of supplying us with reliable and affordable electricity, and it is my …
It’s Saturday, a machine purporting to be SDG&E calls at 10 a.m., waking me up, and asks me to begin pressing buttons — while I’m still wearing my CPAP and have no glasses on. I pressed a lot of wrong buttons and it finally hung up. I do not deal with machine generated voices.
The Solana Beach Chamber of Commerce is proud to have SDG&E as a member and appreciate all they do for the community!
SDG&E is trying to make Photovoltaic (PV) Solar Power economically unfeasible. In this endeavor it uses obfuscation and blatant untruths. (To wit: “PV generators store energy on the grid so they must pay for it.” [Where is this storage …
Customer service is decent when you can get someone on the line. But that is the hard part. Their phone menu system is a nightmare and if your issue doesn’t fit one of the few options you’ll find yourself going round and round in the menus without ever reaching a live person.
Absolute garbage company with incredibly incompetent service workers. I have attempted TWICE now to get my furnace serviced, with both attempts failing miserably. Both times they’ve said that they can’t access my unit despite leaving my key …
it’s not like you have an option. this company sucks. they charged me 100 deposit. after i moved its like pulling teeth with these stupid employees trying to get it back, i called 3 times already and they cant get a simple address update …
I’ve been trying to log in for a few days now. Verification text doesn’t go to my phone. Can’t log in. 45 min of average hold time for a rep to fix this….HOT GARBAGE!
Bad customer service. After 6 months of them not believing that I moved into my current place. (faxed rental agreement, faxed bills sent to the house, going inside countless times to try and reason with them) They didn’t believe my lease …
I have contacted SDGE several times to fix a street lamppost light , they are telling me 3-4 months. I have several children and elderly people on my street. It is not safe to walk on my own street. Vehicles that come down the street …
I’ve lived all over the US and SDGE is both the worst and the most expensive power service I’ve ever had. In the last 24 hours we have had power for only 10.5 hours. These were not rolling blackouts but ‘equipment failures’. For the …
These guys seem to be doing a great job delivery and protecting the property owners of San Diego County with regulating electricity. Sure you might get your power turned off during the high fire danger windy weather time but that is definitely better than having a fire.
Came home to my gas turned off without any warning (account in good standing, it was their mess up), had to navigate their awful mess of a phone system several times to get an actual human, and to top it off they said they’d have to …
So disappointed to the raise of gas & electricity. I have no words to describe the worst thoughts for this company. Unfortunately, we have lo option. They become more rich without care about the low income people.
Price gouging aside, my usage reports have not even come close to my actual usage for the past year. I’ve called SDGE several times about their monitoring being incorrect, and they couldn’t care less. I’ve been getting charged hundreds of dollars a month more than I should be, and nothing has yet to be done.
How about zero stars option for this overpriced customer unfriendly monopoly? For over 60 days I cannot complete a basic task of sending my payment to the right bucket (out of my NEM account). I contacted CPUC, BBB and wrote to SDGE CEO who …