Great staff on the Band desk. Lee rocks. We drove from the Clearwater store to get a reed that Carrollwood had but Clearwater didn’t and Lee dealt with us quickly and professionally. Clearwater get a shout out for working hard to get the info we needed and find the reed at another store. We love Sam Ash people.
Made a quick stop-in to pickup a holiday gift and service, in the brief time I was there, was excellent. Got on my questions answered regarding insurance for item purchased and was very impressed with their overall service and professionalism.
I Had My 6 and 12 string guitars shaved down and re-strung, and I couldn’t be happier !!! The entire staff is always friendly and helpful !! I only use Sam Ash Music for ALL my needs !! Thanks again ! Dave A-Tampa, Florida
Brad is the BEST. If you need a keyboard, he will hook you up with exactly what you need. I needed a decent keyboard as I recently started taking piano lessons but live in an apartment. I was in and out of the store in 15 minutes. He was outstanding
I came in looking for some sheet music. The two employees in that area were very helpful in locating one of the three pieces that I wanted. THey did hunt for the other 2 in some books and also in the inventory but were not found. THey would have to order it for me. I told them to hold off for
George was very patient, and helpful with my musical needs, he helped me saved money on bundled items, definitely will come back to this store.
Bought cajon accesories, brushes, side attachments & the meinl cajon bag & the cajon blanket.
Great staff. Every staff member I passed jumped at the opportunity to help me find what I needed. Even with many stores running out of stock, this store had tons of inventory to choose from.
I’m from out of state and this music shop is awesome! They had everything you could think of: headphones, synthesized, speakers, drums, band instruments, etc. If you are a local go check them out!
Salesman rude. When I put my item too buy on 30 lay away. I was treated low , when I cancelled a layway due to being sick n in the hospital. I reordered same item. Item was dented n scratch, for same as a new one???.
Sam Ash Tampa, has one of the best guitar techs in the business. As a pro player, I have beem taking my guitar to John at the Tampa location for years. I’m glad I found someone that I can trust to handle the things that I don’t do. …
I was looking for a guitar to buy for my Grandson. I saw the Gibson Firebird Zero. The reviews of the Firebird Zero were high so I bought one. It seemed every music store was carrying the blue ones and black ones, but I wanted something …
Brought my guitar in for repairs, they responded with “there’s no tech here. Go down the road to this other place”….🙄weak. What happened to this place? …
Awesome Store!! Huge, they have everything. Their staff was knowledgable and extremely helpful. Went in expecting a big repair bill. Left with lots of money still in my wallet. We will not shop anywhere else ever again.
Always a great experience at Sam Ash. I have been buying music and supplies for many years. Friendly and always courteous associates more than happy to help. …
Great place and Friendly people working here ! They should put pictures of all the employees working here on there website , Not just the managers ! Older gentleman helped us with my son’s guitar THANk YOU , The guy who helped us buy a …
I love Sam Ash especially the Tampa location. The people here are so nice, helpful, and friendly. They have a wide variety at a good price. If you ever have a problem with anything you’ve bought, they will help you to replace it. I love …
Went to purchase a music book they were very knowledgeable on which book my youngest wanted to play the drum set and they were very nice about it and let her sit down and play for a little bit the customer service was outstanding their selection of music books was abundance and it wasn’t busy
Travis at the location on Fletcher was GREAT!! He helped me out much more than I expected. He even went to another location to pick up some equipment just for me to try out. 10/10 would recommend !! Keep up the great work !
Salesman, Chris, was very helpful and so nice. He answered all my questions and had my order shipped directly as I requested. We have purchased at Sam Ash before and will again.
I only been to 1 lesson. But my guitar instructor seem to be very kind and professional. He is not too hard on me. I’m looking forward to my next class. He very encouraging. And knows what he is doing. 😀 …
I was able to get the drum kit I wanted with awesome financing. They didn’t have the unit in stock, but had it delivered from the warehouse on the same day. Davey was fantastic and knowledgeable.
I have been dealing with Sam Ash Music, specifically Brad Trumbull since the store opened. Excellent service and integrity! I would recommend to any musician, pro or amateur or student to check it out.
Great place to come get a new instrument with helpful advice, if you’re looking to repair a new or older instrument they are the ones to talk to depending on if you want it original work or just touch ups on it. Love coming here, totally recommend them 100%
Just wanted to say, I am glad I found out about Sam Ash. Before my online purchase, I walked into a Guitar Center in town and for awhile no one acknowledged me or took me seriously. I left and decided to look for a music store other than …
as a store, they offer a good variety with knowledgeable sales staff, as a repair service, they fail. took in my strat to have it serviced. 130 bucks later, the problem was still there, and quite noticeable. i wont give them a chance to …
Chris, in the (Guitar) dept. and another gentleman (Kinda shorter) older then Chris…Was VERY nice! They give you honest information, take time with you, even when they’re busy! And that (Chris) …
I was really quite happy with the sales associate today. He found me the right equipment for the right price! Haven’t had a great sales experience like that in a long time- Keep it up Sam Ash!
Great store, came in for a synth and ended up having a great conversation with Reggie from the Pro Audio department. Traded in an old guitar amp and pedal as credit towards the synth and the transaction was handled very quickly. Great service and selection.
Great selection and very knowledgeable employee. Thanks Ricky…I’m so happy with the guitar you recommended. I’m so excited to play again after 30 years!
I buy all my Suff from Rick. He’s a good guy and will hook you up with the right guitar for you. Good variety and lots of interesting used gear and now lessons are being offered. I have my kid enrolled and it’s going well. I love to kill time in there. My favorite place to hang out and get my music on.!
Great experience for first time visit experience. The representative did an outstanding job assisting me by helping me get all of the equipment to include music book I needed and gave me some basic training in playing my bass guitar.
My trip into the local Sam Ash was fantastic. Thank you Chris in the Guitar dept. for giving me the tour of a lifetime. You rock! Got me my first Fender.
i looked at/tried about 20 guitars today – almost all of them were severely out of tune, had rusted gummed up strings, broken strings, or major playability issues. A younger staff member in the guitar section was super nice and helpful, but …
Sam Ash is the best brick and mortar store for your Pro Sound & Lighting needs, it’s so nice to have competent sales persons to talk too, the “other” place in town is full of guys who know guitars but not much else. Thank You for being there so I don’t have to deal with those fools anymore.
My Experience was Great. George (Guitars) was very helpful and Nice.
I will go back again and again. Thank You For Making My Experience Great.
Also The Manager was Helpful As Well. …
I do not usually leave reviews on services but was compelled to leave one now. I dropped my guitar off on a Saturday afternoon to have a pickup installed, restring and setup, after I massacered my floyd rose trying to fix it myself. The …
Sam Ash in Tampa. I brought in an older Blackstar amp and traded it for a new Orange amp. Got good money for the Blackstar and a great price on the Orange. The salesman was great! Answered all my questions quickly and was easy to understand. Great experience!
Great store, my family and I all play different instruments and we love trying out all the newer models. They understand that you have to try it out before you buy it. Lots of fun for everyone.
I knew what I wanted to buy, but after more than 15min of an unattended guitar department, I had to walk to the front desk for somebody to help me to do my buying, the same front desk person did the sale, but I saw couple person with less …
I bought a bass speaker and I did not have the original Power cable, I called for them to tell me and they say they do not have it.
They said they have to order and they don’t know when they will have it
i ordered something online and picked it up in-store. customer service was friendly. however, i wish the person who helped me would have asked if I needed any extra cables or cords (like they do in guitar center, literally every time i …
Always love going to Sam Ash! You almost always find what you need, and if not, there’s so much to see and learn, that you always leave happy/satisfied! I’m a pianist, and sometimes I wish they have a larger collection of books, but they …
Pro Audio reps felt like used car salesmen. Tried to upsell me to stuff I didn’t need and didn’t meet the description of what I asked for. I’ve been an Audio Engineer for 15+ years and most the “advice” sounded like marketing material was …
Last week I entered Sam Ash under a bit of stress after doing a sound check and after I left Sam Ash I was at ease with all my purchases happily completed and explanations from Wyatt were entertaining and easy to work with. I will be returning to this location for all of my sound system needs!
This was the best guitar buying experience I’ve had in years. Rick at the Tampa store was great and Evan over the internet gave me the best customer service I can remember. Thanks guys for the great deal on a true American guitar.
This is not a store with the customer’s best interest at heart and I recommend you shop elsewhere. I went in with a pocket full of serious $$$$ to buy a high end guitar. They didn’t have the models I wanted to try, but said they had them …
Don’t get by your store too often because you’re quite a distance from where I live. But when I can I like to go in and look at your stuff. Being a bass player you’ve got a lot of candy on the shelves. Was in for a set of strings, was in an out and at a fair price. I’ll definitely be back.
Had another incredible experience at this Sam Ash. Mike, George, and Lee are knowledgeable and beyond talented. I am a singer and my son as a drummer and we feel at home at this Sam Ash. Great prices and a huge selection on new and pre-owned products. Thanks guys!
Knowledgeable staff. First visit with a lot of questions. Technician called with quotes, answers and updates as promised. Would recommend Sam Ash Music.
I’ve bought a microphone from them, thinking its new but when I opened the box, everything was out of the protective casings, there were some software that should’ve came with it but it didn’t. I had to drive back to the store 40 minutes …
Chris was extremely helpful when I came In to buy a guitar for my son. He was patient, knowledgeable and helpful. He helped me find the right instrument and suggested what else I might need for my son’s playing to be successful.
I came in and spoke to Sidney in the guitar section. Every time I come into the store, he provides me with everything I need and information that’s always helpful. I highly recommend taking any and all music business here!
Sam ash sucks. I ordered a trumpet case from a local vendor Gators, to be sent to the store. Three weeks passed and they never called to advise the status and the order was never fulfilled. Got a refund and am ordering it through Amazon instead. Don’t waste your time. Totally disappointed.
Great store to try out whatever instruments you are looking to purchase. My son was going here for 2 years, once a week working on his craft. Finally made a very large purchase that we would not have made without him really knowing the equipment GREAT SERVICE
The staff were all very available and helpful. My experience with Chris in Guitars was great. I highly recommend anyone looking for musical instruments or accessories check them out.
Purchasing my first guitar was an awesome experience, I didn’t really know what I was looking for and my salesman, Michael was nothing short of amazing. He took the time to explain everything to me and really cared about getting me into the right product. Rock on Michael.
Got some new gear and a great deal on some used gear today. Trip and the guys always take good care of us there! Update: recently visited Sam Ash Tampa and thankfully Chris was working in Guitars, who hooked me up with some “String Fuel” which saved my butt on a gig that night. Thanks Chris!
Always greeted warmly upon entering store. Sales staff are available without being pushy or annoying! Staff knowledgeable and professional! Will definitely be a return customer and will recommend this store to everyone I know that’s looking for a dependable music store!!!
The young man who helped me was very knowledgeable, very courteous and helped me with an in-store purchase and to get a book shipped to me that they didn’t have in their store. He also made sure that I got a teacher discount. I was very happy with the service I received.
Great experience! Needed an in-ear monitor for a concert that evening. George was patient and very knowledgeable on the features of the various brands. Although it takes a day to get it in from the warehouse, somehow, George was able to pull off getting the one I wanted, 30 MINUTES BEFORE CALL TIME!! THANK YOU!
Really happy with the service I received at Sam Ash in Tampa. They helped me track down a drum head I was looking for, mailed it overnight to me for no additional charge, and helped me rent a cymbal for a session I had. Good attitudes and were very helpful.
Sam Ash has been my go-to music store since we moved to Tampa 14 years ago. Always has top quality products in every department and is a great place to visit for anyone who plays or just loves music . And the people who take care of you are musicians who know their stuff. Can’t wait to have another reason/excuse to go back!
With knowledgeable staff, an extremely huge array of guitars (from acoustic and electric to bass guitars), drum sets, and just about every type of amp you could wish for, this store has EVERYTHING! Looking for orchestral instruments? They …
The store seems a bit shabby. There are holes in the carpet and there’s tape over cracks in the floor where the tile has cracks. The area where you can try out acoustic guitars has only 3 stools to sit on and they are not great. The …
Horrific experience. Went to buy an electric keyboard and needed some assistance because I’m a beginner. I narrowed it down to two keyboards but didn’t know which one would be the best. Waited and waited for assistance without any employee …
I’ve been a customer for sometime – several guitars, PA gear, lighting and such. The selection and inventory is very good. But the sales staff act like they are busy doing their homework or looking up Poke’mon on the computer most of the …
this was my first time at the place and i have no idea what i was getting for my system, but Travis was so great and patience. He explained everything so well also tell me what i do and dont need. Overall, it was an awesome and will definitely recommend this store for all my friends
The store is kind of confusing to find stuff in, and with one exception the staff today (my first time coming) was very slow, unprofessional, and generally sounded like they didn’t want to be there. The keyboard guy was nice and the older …
David S. at the Carrollwood location is our salesperson. He was very friendly, helpful, and knowledgeable of the instrument we were looking for. We were looking to rent but ended up purchasing because they were out of stock for rentals. …
The store has a pretty nice selection of guitars and the two guys back in guitars were really nice. The reason for the two stars is as soon as I walk in the door I get a lady begging for money so I say something to the three guys at the …
My favorite music store in the area. Friendly and knowledgeable staff, and terrific lesson program. I’ve been taking my kids to take lessons from Ryan Muar for over a year now and love working with him and their lesson Coordinator Alia! I …
Reached out to Sam Ash Tampa as they had an item listed on Reverb for a good price and I wanted to ensure it was still in stock. I called the store and spoke with George Savvas who found the online ad I was speaking of, but informed me that …
Have been away from playing guitar for many years and recently went to my local Sam Ash in Tampa looking for help. I had visited the store a couple of times and on both occasions was helped by Jake who was excellent. Although the Tampa …
I bought a fender telecaster classic vibe brand new from here but discovered that it had a sizeable chunk missing from the edge of the coating when I got home. I brought it back and they were happy to exchange it for another one. I keep …
After finally getting the attention of one staff member, I was asked what I needed, then was again left alone for more than 20 minutes and forgotten about all together. Not one staff member ever greeted me or asked me how they could help …
I was very impressed with tripps knowledge and everything he did for me he went well way and beyond did a awesome job as well a+ thanks for everything will definitely do more business in the future…
The managers down to the sales associates are all musicians. They always give you the right advice, equipment and price. If I have a problem with any of my equipment, they’ve had a solution. From powering effects pedals with different …
Beautiful quality in musical instruments. Very satisfied with the customer service and the permission to play the instruments.
Sam Ash offers instruments ranging from classical, electric, and acoustic along …
Stopped in to look at an acoustic guitar for our daughter. Rick was very helpful an very polite. Thank you for your help. Our daughter absolutely loves her new guitar!!
Purchased a used guitar. I get that it is used but I think cleaning the guitar prior to selling would leave a better impression on your customers….. since it’s new to me. Took quite a while to clean off someone else’s sweat, grime on …
We’re a small business in Carrollwood. We sent in one of our employees to address a microphone issue with our retail store equipment. Our employee worked with Will and Zach (or Zack?) They were extremely helpful and provided model customer …
Excellent customer service and fast turnaround time on repairs/etc. I recently picked up a used Schecter Hellraiser 7 string. I dropped it off at Sam Ash to have the tech do a string change and give the guitar a once over just to make sure …
Sick of being faithful and getting treated like I’m in a pawn shop. I’ve spent at least 12k in last few years. Needed a new pedal for a gig so I brought one in I just purchased for $129 to work a trade or credit towards purchase and the …
Amazing selection of musical instruments and everything else you would need. It’s a very large store so be prepared to spend some time looking at everything.
Tool my first guitar lesson on Saturday. What a great experience! Lesson Coordinator, Alia DiLullo welcomes me by name and quickly registered me for my lesson. My instructor, Tyler Cram, was friendly and enthusiastic. He quickly made me …
Went to buy a drum set. I’m a novice. George was incredibly honest and helpful. I felt he was very much interested in making sure I purchased what would be best for me considering my budget and experience.
Ever since me and my husband starting shopping here the customer service from Zack and Chris has been outstanding!! they have really gone out of there way to help us out in every way possible and guide us in purchasing the right equipment for our band. Thank you guys for making the difference 5 stars!!
I called the Tampa FL Sam Ash store yesterday and spoke to someone about a particular guitar their site inventory had in stock. The person I spoke to said that they did have the guitar. I told him I was going to stop by after work to …
I arrived to the Store and I was greeted by any and every staff member that eye contact was made. I walked in looking for a specific item, I had one staff member show me and gave me information on the product themselves. As I was looking on …
My son goes for drum lessons. He seems to enjoy it & likes the instructor. However, I’m not impressed with the staff that work at the store. Never seem to be that busy but difficult to get someone to take payment for his lesson.
The Sam Ash employee (Chris) was very helpful. He took the time to research and answer our questions. He went the extra mile to make certain our instrument purchase was a pleasant experience.
Jerry in the guitar department is extremely helpful he pointed out a deal on a used amp that I had just walked by. Sydney is awesome. He gave me a great deal on a lefty Ibanez that is my new favorite. Thanks to them both. I will see them soon.
They have a good selection of merchandise and I always find what I need. Their repair center is good (at least for guitars, can’t speak on anything else). They even gave me a free case with my new bass when the first bass had to be …
I walked in on Sunday afternoon, and I got 1 sentence out of the owner, who another customer commented on him being treated rudely by the same guy. Phone calls were more important than people in the store to purchase instruments. While the …
I had a really good experience yesterday coming in and buying a Ukulele. It was a fast and easy checkout, and the gentleman was super cool and helpful. I don’t remember his name, but he was a shorter Asian man, probably in his later 20’s, had some facial hair and glasses. Awesome guy!
If I could I would give Sidney Tran 10 stars. He is terrific. He is very patient. This is the third Ukulele that I have purchased from him. He always lets me play the instrument that I am thinking of buying for a little bit. I drive almost …
I Purchased two guitars and an amplifier from Sam Ash Direct. Could not be more satisfied with the product, price and super fast shipping! Will definitely do more business with this vendor and highly recommend giving Sam Ash first shot at fulfilling you musical instrumental needs.
We are taking piano lessons and we enjoyed our first session so we are looking forward to spending more time there. The instructor Ryan is patient and thorough. We think he’s cool. The manager and staff are very kind and helpful. It’s a fun place to look around and shop for anything music, we often hear music playing and it’s wonderful!
Eddie and Mike were amazing! They are very knowledgeable about instruments and help me find an instrument even better than I had originally hoped for! Thank you Mike especially!
When you want real customer service from a great group of professionals just go straight to Sam Ash in Tampa. Chris Beastly gave me excellent service, pricing, and quick delivery. He is still working on products for me and is awesome at …
Chris was the first person to help me and he definitely helped me. I was trying to decide on which guitar I wanted to purchase and he helped me from beginning to end. It was almost an hour long process and he never stopped working with me …
The store staff very friendly and attentive to the needs of the customer, they offered us the best deals for the purchase of an Instrument. They also have instrument rental.
Went to look at electric guitars for my son … they were very helpful, let us try a few out. Walked out with a guitar, amp, cord, etc. Very happy with the service, selection and the service. Will definitely go back!
Had a deal w a luthier here a few weeks back that caused some strife between me and the store. A manager here, Michael was directed to us and made sure that we came out of the store content. No special treatment, just listening and …
It without reservation that I publicly state my satisfaction with a recent visit to the Sam Ash on Dale Mabry and Fletcher here in Tampa. The staff was helpful as always and knowledgeable about my every guitar need. For these reasons, it has become my go to store for my musical instrument needs.
Love this place. If I see a Sam Ash anywhere I do my best to stop, mostly to browse used gear. The Tampa Store is my home store, I go there at least once a week. I’m always greeted. If I need it they get it for me. If I come in for a …
Will not return to this one! Bathroom is absolutely disgusting! All I had to do was pee, felt like I needed a shower in bleach after just walking in there! By far worse than any roadside gas station bathroom! Management has no care about it!
This is my favorite music store in Tampa and the people that work here I’ve always treated me really well. They’re very helpful and very informative about the products with in the store and if you ask them they won’t even give you musical …
Sam Ash has been my most prominent musical equipment supplier since 2004. Great pricing and selections. In addition, I have ordered several times from their warehouse and the delivery experience has been second to none (very fast). Highly recommend, always.
Sam Ash is an alright music store for a big chain. I’ve been going there for years. Not always the most knowledgeable staff, but there are some old-timers there sometimes that are usually helpful. They back their guitars there better than …
Great customer service in Band and Orchestra. David who works in that dept has great knowledge of all the instruments. My checklist for what our school said to buy/rent was quickly checked off with his help. I was able to rent a violin …
I had a a good experience at Sam Ash. I was shopping for a new acoustic / electric and they had a better selection than Guitar Center, and the customer service was great. I believe the associate’s name was Chris. He even took a brand new guitar out of the box for me to look at.
If you ask for a better deal you will usually get it. This used to be my number one go to place. Now…I shop online first…go here second. Guitar Center 3rd or …not at all actually. The guitar centers are not very customer centric in …
I’m new to Tampa for about a year and some change and this store has always been helpful. Usually there is somebody by the entrance who sometimes say hello, but most of all, I get great service from Will in Pro Audio/Keyboards. I have …
Went here a few days ago looking to purchase a mic. I browsed the selections for at least 20+ minutes and not a single employee asked if I needed any assistance. Several of them walked by doing nothing at all. Decided to go to a different …
Tripp and his coworker were great in getting my son set-up with his first cello. Tripp put in extra effort to make sure we were leaving with all that we needed, including ordering a new case for the instrument. We’ve always had fantastic customer service at Sam Ash and this trip continued to deliver for us. Thanks guys!
I have been in this Sam Ash multiple times and I must say they are all friendly and help out every step of the way. Chris was the one that helped me out and is always there to give great advice and point me in the right direction. …
I love the staff. The place is full of smart and kind people. All of which have a great desire to help serve you with precision and swiftness. The lessons they offer are great as well, though 30 minutes sometimes seems short, the teachers …
I walked in and got what I needed quickly and had to wait a while just to check out. I also saw another person put back their items and leave because of the wait. The selection is great, nice place, just hope they can get more employees since I still heavily prefer going into stores.
I love going to Sam Ash! Everyone there is extremely knowledgeable and helpful as well as being very friendly. I’ve purchased a lot of various equipment from them in the past and will continue to buy from them because of their great prices …
I highly recommend Sam Ash Music for all your music gear needs. I was helped by Robert and he totally exceeded my expectations. Great customer service, gear and prices. I will be back!
I went into this store because I needed my guitar to get repaired as it was a gift for my grandfather and I wanted to surprise him when I give it him. They said it would only take a week to fix and they’d call me. It took 4 weeks to get …
It is a great store with a nice variety but… I got a guitar for my son I also bought the service package they offered me. The guitar is great but the service for changing the strings sucks. Every time we change them we need to get the …
I was going to go to Guitar Center for some help, but was told that Sam Ash had way better customer service. They did– I enjoyed my time there and received lots of information and assistance. Their guitar person Tripp was very friendly and knowledgeable. I will definitely go back next time I need anything.
No price tags. Prices are very high. Staff doesn’t wear branded t-shirts so and doesn’t react on customers inside the store. All team members were speaking on phone while customers are waiting to get answers to their questions.
Guitar Center is way better place to play.
I had bought a guitar, and needed it a new setup. I also came in looking to buy a bunch of strings. Let me tell you, the associates I talked with could not have been less helpful, or condescending. Think of the worst sterotypes about …
I’ve been coming to Sam Ashe for years, got my first guitar here! I was just there recently to have my bass guitar worked on, they did a great job! Rick, Travis and everyone else I’ve worked with has always been professional, friendly and knowledgeable! Great place for musical equipment!
Been buying from this Fletcher location since my first drum kit in 2008, till getting my first professional drum kit just the other day and I can honestly say there’s never been a single moment of not being completely and overly taken care …
Recently I went to Sam ash to repair a parlor guitar . About 2 years ago they did a great job setting my fender guitar . It’s was a fender guitar that cost 400 $ and I want to sounds with a lot bass . After that the fender sound like a …
We went in here because we were told that they buy used music equipment. We sold them a bunch of stuff. The only drawback was that you had to constantly wait for a manager and he took forever. The guys that we dealt with were super friendly …
I had a great experience with he customer services I received there. I was looking for a price on their guitars. Also one of their associates “TRIP” did everything possible so that I could get the guitar of my dreams on that day. Trip …
Got a fair deal on a starter drum set here for our daughter. Had her is lessons here and it was reasonable. After all of the investment our daughter decided she didnt want to play the drums. Good friendly staff and really helpful. Fair …
I’ve purchased several instruments from this Sam Ash location on Fletcher Ave. over past 10 + yrs. Employees change but same zen feeling good vibe.
I only bought a Ukulele this time, very reasonable price, Thanks George! So …
The Employee sold me a guitar and he was patient with my purchase. Really enjoyed Sam Ash and would recommend it! They also have great sections for any types of instrument’s.
I went in to buy some strings and came out with an EXCELLENT deal on a USA made Ernie Ball Music Man Sub 1 guitar. Tripp and Jordan were fantastic help and made the process easy and fun. Great store, great employees, and GREAT DEALS! Thanks for a smooth experience. Will definitely be back!
Phenomenal one on one treatment. Associates are detailed and Knowledgeable , Managers and employees really go out of there way to make sure your needs are taken care of. I have made this my first choice when looking for music gear. Can …
My granddaughter and I were immediately greeted by three of the staff upon entering the store. Great customer service! David was extremely helpful and knowledgeable in helping with the purchase and selection of my granddaughters flute. And …
Amazing staff; always so helpful and friendly.
Great selection of equipment as well. If you love music or are wanting to start, this is the right place.
One of the best music stores in the Tampa Bay Area. You can get musical books, practice notes and instruments from the store. I think you can have classes there as well. Staff there are well chill and friendly, they will help you find …
Staff is very supportive and informative. Very knowledgeable about their respected departments. No pressure to buy, but never too far away to find if you have any questions. Great selection of sheet music too.
I give it 5 stars but for the fact that they don’t have the community bulletin board or some way of offering exchange services for musicians and learners – I can expect much from a for profit conglomeration like Sam Ash – with fingers …
A terrific experience. The salesperson was super helpful in finding me the right replacement case for my 50+ year old Yamaha acoustic. I couldn’t have asked for a better experience.
I first called the store to check if they had an item I was looking for available. And Eric from the store asked for my phone number to call me back to make sure they had it and in the exact color and bundle package. He called back within …
I would like to thank the guys at Sam Ash especially the store manager Mike and Rob for helping me out. They went above and beyond and did something they didn’t have to do to make a customer happy. It was a relief to know that they care …
Had a great first experience today. Chris and Rick helped me out. I left with an excellent guitar at a good price. Hope to be back soon with a reason to drop more money on music stuff.
Went into look for a mic so that i could use for my DJ recordings and Zack in recording found a product that not only met my needs but exceeding my expectations. He did not attempt to upsell me on anything which is why I felt even more …
Ordered items for a birthday. No one told me the items were on backorder. When I inquired about what happened, the blame was passed to me because, “someone should have told you” and “you should have known”. No customer service, no processes …
The two salespeople that I dealt with in the guitar department were fantastic. I made a trade of some guitars that needed a new home and brought home a guitar that I had been interested in. I am extremely happy.
Chris was helpful in purchasing my Ibanez. ***Update*** This review probably won’t change anything but I’ve been to this store several times this year and reluctantly spent well over $1,000. Although they have a better bass guitar selection …
Had a great experience at the Sam Ash on North Dale Mabry in Tampa. An associate named Madison went out of her way to help me figure out what I needed to start transcribing notes into Finale. Thanks for the help, Madison!
If I could leave Sam Ash ten stars, I would. Their service is always extraordinary and each team member has historically gone above and beyond every time I have visited the store. Ready to purchase my newest instrument, a Yamaha digital …
I’ve been a customer of Sam Ash for many years and even had one of their store credit cards for awhile. Sales and service has always been professional, knowledgeable and intuitive. Most recently, I purchased a guitar for a family member for …
Recently bought an acoustic/electric and bass guitar, was assisted by Chris. Wanna jump on the praise-train and say it was one of the better sales experiences I’ve ever had. No pressure and super informative. A decent selection and what wasn’t in stock (bass case) was delivered at no extra cost a couple days later. Will be back 🤙 …
The employees were very pleasant, and quite helpful! The store had a diverse inventory! It was clean and well lighted. A couple of young guys, on guitars, were trying equipment, and playing very cool songs, like the theme to the PINK PANTHER Movies! I bought guitar strings and had a Great Time!
I had a great time selecting my jackson king V guitar! The staff was knowledgeable and very helpful. The only drawback I experienced was that the store was out of stock on many items that I wanted in addition to my new guitar. Overall it was a great experience and very fun!
The store had a wide selection of guitars, better than the other music store I tried. Prices were competitive with the other store. Chris was the sales person in this section of the Tampa location that I worked with.. He was great. He …
Mason handled my return and additional purchase while the phone rang off the hook and other customers where trying to get his attention. All the while he remained calm, helpful and upbeat. Customer service that good is unfortunately hard to come by these days.
I had already decided which guitar I wanted to purchase and had a good price that included bundled accessories. A neighbor friend suggested that I check out Sam Ash Music Store. I explained to Chris what I was looking for a the price I …
I bought a Gibson J15 in July 1915, I noticed years later it had blemishes. Big yellow X on the headstock, 2 buffed or sanded through areas on the back. Both had been clear coated over. I worked with Gibson to correct the issue but needed …
The prices are the highest and the store is more geared to guitars than string and wind instruments. That is no fault to them, you sell what sells. But the service is the best
Great experience, I went to look for an intro viola for my 9 yo daughter. They didn’t have it in The NDM location but they made some calls and found it in another store. They also had everything else we needed on our list in stock and on …
The staff was welcoming and not pushy. They offered help but did not hover. They are very well informed about the instruments and easily answered any questions we had. Tripp was a pleasure to work with. Thank you
Sam Ash has great stuff but I am giving a 3 star because some staff, although eager to help, sometimes, seems kind of immature and dont really seem “all there.” I called to reserve some equipment and when I got there they had sold it to …
The store has a nice large selection and a large variety. Sydney helped me find exactly what I was look for, and at a great price. She gave excellent customer service. We will definitely shop there again.
Great experience at Sam Ash this week-end. My daughter wanted a started keyboard set up and the employees were very informative. The prices seemed to be well within range and we were not pressured in any way.
I have been shopping at various Sam ashes for over three decades in NY and NJ, this location is large with a great selection. guitar manager Tripp was a great help in getting me the guitar I wanted at a competitive price. knowledgeable friendly staff and great quality brands and models, check this place out.
Was disappointed to get to the store and find out the item they had listed on the website was a pre-opened box that was missing a cotter pin for the mirrored ball. The price tag said 59.99, the website said 71.39, and two days after I had …
Still my favorite music store for beginners and pros alike. The manager, Tripp, is a nice guy and he’s really good at playing. They got a large selection of guitars to try out and they’ve got everything from cheap stuff to not-cheap-stuff. Highly recommend!
I needed the resonator on my 5 string banjo removed. The only place that agreed to do it was Sam Ash in Tampa. The tech, Anthony, did a super job and I am very happy.
Smart workers and big place, they sell new and used also take your trade ins. many types of instruments like guitars, drums, brass, piano. Prices are ok and expect your trade ins value is about 50% of what you get on eBay “buy it now” …
Being a “retired” musician I am def tired of guitar center nonsense and I found this gem. This place is awesome and I had more help looking for instruments I never knew I wanted lol. It is hard to find a caring music store beyond a bottom …
Amazing experience at Sam Ash! Trip went out of his way to find my gear! He even took his lunch break to help me out. He’s extremely knowledgeable and made sure I was able to find exactly what I was looking for. Will definitely shop at this location again!
They repaired my bass clarinet. The tapir was very well done and completed in a timely manner. I would definitely recommend Sam Ash for all your music needs.
If you are a pro drummer, please see Jose. He gave me a great deal on trade-in, plus a nice guy to deal with. I prefer Sam Ash to GC & they have a great selection.
Great music store full of friendly knowledgeable people who take the time to answer all you’re questions. I Got a great deal on a new pearl roadshow drum kit that included everything i needed to get started playing right out of the box.
Very good service, as usual!
I needed a Focusrite Scarlett and some gear-scenario advice for my podcast studio. I got all that with confidence and, with diagrams — hand drawn, from Eddie. Thank you for another straight-ahead, professional experience, Sam Ash!
I had a great experience at Sam Ash in Tampa. Nick was very helpful. Was more than nice and let me play several Different Saxophones. What brought me here was their Finance options with zero interest. I couldn’t afford to duel out $3,200 …
Great place to browse around for musical instruments. I came looking for a keyboard for my daughter and the gentleman at the register help educate us on different types of keyboards and got us 1 that fit our need and budget. Their prices are similar to online stores as well. Great experience.
Knowledgeable staff. Helpful staff.
Allowed to experience playing equipment interested in. Easy to negotiate and helpful to ship since bad weather was happening. Wil recommend Sa Ash and will return.
This store change too much after covid.. it just to be cleaner and organized.. with more products and better customer services. Now just looks like a Junk yard ..
i bought a fender 5 string affinity on line and when i recieved it, well it wasnt an affinity, i pretty upset, i got a fender squire in the box, i called the customer service line and well their solution to the issue absolutely sucked!!! i …
Such a cool store! My fiance and I visited this store while in Tampa for vacation. We thought they might have a different selection from our stores in Oklahoma and we were so so right. They had some of the coolest guitars, ukes, and pedals! …
Must Say Tripp was amazing not only does he know his guitar brands but when out of his way to making sure I left the store completely happy making this Samash my go to store for my music needs, thanks Tripp!
Awesome store with a great selection and friendly staff. My one piece of advice would be for the floor workers to be a little less agressive with trying to make sales. I get that they probably have a quota but I felt rushed at times into …
So I went to guitar center first…. I bought a brand new guitar and went to my first guitar lesson to find out it needed to be adjusted and so I took it back to guitar center which wanted to charge me another 90 bucks to get the guitar to …
Sam Ash is great. Their brick and mortar has a little bit of everything and their online store has a huge selection that you can have shipped to your nearest store for easy pick-up. …
Thank you Sam Ash, and Robert, for the excellent service in getting my instrument. Robert did a fine job trying to get the lowest price he could for my new Moog Theremini. The unit was promptly shipped, and I received it 2 days later via …
You know they always treat me great there and this time with no exception I really like doing business here they’re friendly and knowledgeable what else can I say it’s just a great place to shop
Love you guys! You turned this original 1965 amp into an all original masterpiece! Thanks DON!!! UPDATE 1/4/20 Just went again and bought a new guitar same excellent experience very helpful and knowledgeable. Thanks for everything Rick!$!!
I came in as a beginner just looking for a new instrument, and it was a great experience. Trip is the guitar manager there and he is very helpful and super friendly. He helped me find just the guitar I was looking for. Amazing place to go as a beginner!
They have good instruments and the prices are right. I also like the atmosphere in the store. I wish they opened sooner on Saturdays (we had to wait for like 30 minutes as we arrived at 11:30 and there were quite a lot of people waiting with us), but otherwise all good.
Online lists they have a large violin selection they had one. Their hours are different than what is stated on here they actually open at 12 not 11 like stated on Google maps.
We had a great experience at the Dale Mabry location this week end. The manager Tripp was very knowledgeable, friendily and helpful. This is my sons first year playing gutiar and he felt somewhat shy asking questions. However ,Tripp was off …
Great place with awesome staff. Madison was very knowledgeable and helped us understand what we were purchasing and explained everything. I highly recommend coming here for your music needs.
The stage lighting selection was minimal and disappointing. The staff seemed to care more about their own conversations rather than helping customers. Multiple employees in the audio section seemed annoyed that I had asked a simple question and didn’t seem to want to help me find what I was looking for.
My Husband and I went to guitar city 1st…. Was completely ignored the entire time we were there looking around for The Roland MC 101…. We didn’t see it there so we flagged someone down and asked him and and he said He didn’t think …
Mike at the location on Dale Mbry Hwy recently repaired my Yamaha concert flute. This silver flute looks brand new now. Each pad was replaced and the tension for each button properly adjusted. This Flute plays much better and hits each …
Took my 14-year old son in to Tampa Sam Ash yesterday. We were on a mission to find a part for his squire strat – Chris handled the request and after looking for this elusive part, he opted to go hunting and came back with the exact piece …
So this store is amazing, my experience started from over the phone!I called to see if they good repair my string on my guitar and was invited to come by immediately! I arrived and ushered to guitar section where the guitar specialist to …
I had an excellent experience. Over my 3 days of dealing with the staff, Dan at the Dale Mabry store in particular, trying to choose between three American professional ii models. I wound up with the aged white beauty. The staff was very …
Great staff on the Band desk. Lee rocks. We drove from the Clearwater store to get a reed that Carrollwood had but Clearwater didn’t and Lee dealt with us quickly and professionally. Clearwater get a shout out for working hard to get the info we needed and find the reed at another store. We love Sam Ash people.
Great store!
I called ordered a Suzuki book yesterday… it’s here today!!! …
Made a quick stop-in to pickup a holiday gift and service, in the brief time I was there, was excellent. Got on my questions answered regarding insurance for item purchased and was very impressed with their overall service and professionalism.
I Had My 6 and 12 string guitars shaved down and re-strung, and I couldn’t be happier !!! The entire staff is always friendly and helpful !! I only use Sam Ash Music for ALL my needs !! Thanks again ! Dave A-Tampa, Florida
Brad is the BEST. If you need a keyboard, he will hook you up with exactly what you need. I needed a decent keyboard as I recently started taking piano lessons but live in an apartment. I was in and out of the store in 15 minutes. He was outstanding
I came in looking for some sheet music. The two employees in that area were very helpful in locating one of the three pieces that I wanted. THey did hunt for the other 2 in some books and also in the inventory but were not found. THey would have to order it for me. I told them to hold off for
George was very patient, and helpful with my musical needs, he helped me saved money on bundled items, definitely will come back to this store.
Bought cajon accesories, brushes, side attachments & the meinl cajon bag & the cajon blanket.
Great staff. Every staff member I passed jumped at the opportunity to help me find what I needed. Even with many stores running out of stock, this store had tons of inventory to choose from.
I’m from out of state and this music shop is awesome! They had everything you could think of: headphones, synthesized, speakers, drums, band instruments, etc. If you are a local go check them out!
Salesman rude. When I put my item too buy on 30 lay away. I was treated low , when I cancelled a layway due to being sick n in the hospital. I reordered same item. Item was dented n scratch, for same as a new one???.
Sam Ash Tampa, has one of the best guitar techs in the business. As a pro player, I have beem taking my guitar to John at the Tampa location for years. I’m glad I found someone that I can trust to handle the things that I don’t do. …
I was looking for a guitar to buy for my Grandson. I saw the Gibson Firebird Zero. The reviews of the Firebird Zero were high so I bought one. It seemed every music store was carrying the blue ones and black ones, but I wanted something …
Really cool bunch of people. Got my violin restrung and I’m super pleased with the results.
Brad and everyone is always helpful even when we need something at the last minute for high school band.
Brought my guitar in for repairs, they responded with “there’s no tech here. Go down the road to this other place”….🙄weak. What happened to this place? …
Awesome Store!! Huge, they have everything. Their staff was knowledgable and extremely helpful. Went in expecting a big repair bill. Left with lots of money still in my wallet. We will not shop anywhere else ever again.
A good place to buy music instruments and accessories
Always a great experience at Sam Ash. I have been buying music and supplies for many years. Friendly and always courteous associates more than happy to help. …
Great place and Friendly people working here ! They should put pictures of all the employees working here on there website , Not just the managers ! Older gentleman helped us with my son’s guitar THANk YOU , The guy who helped us buy a …
I love Sam Ash especially the Tampa location. The people here are so nice, helpful, and friendly. They have a wide variety at a good price. If you ever have a problem with anything you’ve bought, they will help you to replace it. I love …
Went to purchase a music book they were very knowledgeable on which book my youngest wanted to play the drum set and they were very nice about it and let her sit down and play for a little bit the customer service was outstanding their selection of music books was abundance and it wasn’t busy
Travis at the location on Fletcher was GREAT!! He helped me out much more than I expected. He even went to another location to pick up some equipment just for me to try out. 10/10 would recommend !! Keep up the great work !
Salesman, Chris, was very helpful and so nice. He answered all my questions and had my order shipped directly as I requested. We have purchased at Sam Ash before and will again.
Very helpful salesman. Great selection. Great return policy. Have 45 days to try instruments. Highly recommend.
I only been to 1 lesson. But my guitar instructor seem to be very kind and professional. He is not too hard on me. I’m looking forward to my next class. He very encouraging. And knows what he is doing. 😀 …
I was able to get the drum kit I wanted with awesome financing. They didn’t have the unit in stock, but had it delivered from the warehouse on the same day. Davey was fantastic and knowledgeable.
I have been dealing with Sam Ash Music, specifically Brad Trumbull since the store opened. Excellent service and integrity! I would recommend to any musician, pro or amateur or student to check it out.
Great place to come get a new instrument with helpful advice, if you’re looking to repair a new or older instrument they are the ones to talk to depending on if you want it original work or just touch ups on it. Love coming here, totally recommend them 100%
Just wanted to say, I am glad I found out about Sam Ash. Before my online purchase, I walked into a Guitar Center in town and for awhile no one acknowledged me or took me seriously. I left and decided to look for a music store other than …
Buy with confidence! Sam Ash staff goes the distance to make certain you’re joy filled with your purchase. Thanks Zachary, you were GREAT!
as a store, they offer a good variety with knowledgeable sales staff, as a repair service, they fail. took in my strat to have it serviced. 130 bucks later, the problem was still there, and quite noticeable. i wont give them a chance to …
Chris, in the (Guitar) dept. and another gentleman (Kinda shorter) older then Chris…Was VERY nice! They give you honest information, take time with you, even when they’re busy! And that (Chris) …
I was really quite happy with the sales associate today. He found me the right equipment for the right price! Haven’t had a great sales experience like that in a long time- Keep it up Sam Ash!
Very friendly and thorough customer service.
Great store, came in for a synth and ended up having a great conversation with Reggie from the Pro Audio department. Traded in an old guitar amp and pedal as credit towards the synth and the transaction was handled very quickly. Great service and selection.
Great selection and very knowledgeable employee. Thanks Ricky…I’m so happy with the guitar you recommended. I’m so excited to play again after 30 years!
I buy all my Suff from Rick. He’s a good guy and will hook you up with the right guitar for you. Good variety and lots of interesting used gear and now lessons are being offered. I have my kid enrolled and it’s going well. I love to kill time in there. My favorite place to hang out and get my music on.!
Great experience for first time visit experience. The representative did an outstanding job assisting me by helping me get all of the equipment to include music book I needed and gave me some basic training in playing my bass guitar.
My trip into the local Sam Ash was fantastic. Thank you Chris in the Guitar dept. for giving me the tour of a lifetime. You rock! Got me my first Fender.
i looked at/tried about 20 guitars today – almost all of them were severely out of tune, had rusted gummed up strings, broken strings, or major playability issues. A younger staff member in the guitar section was super nice and helpful, but …
Sam Ash is the best brick and mortar store for your Pro Sound & Lighting needs, it’s so nice to have competent sales persons to talk too, the “other” place in town is full of guys who know guitars but not much else. Thank You for being there so I don’t have to deal with those fools anymore.
My Experience was Great. George (Guitars) was very helpful and Nice.
I will go back again and again. Thank You For Making My Experience Great.
Also The Manager was Helpful As Well. …
I do not usually leave reviews on services but was compelled to leave one now. I dropped my guitar off on a Saturday afternoon to have a pickup installed, restring and setup, after I massacered my floyd rose trying to fix it myself. The …
Sam Ash in Tampa. I brought in an older Blackstar amp and traded it for a new Orange amp. Got good money for the Blackstar and a great price on the Orange. The salesman was great! Answered all my questions quickly and was easy to understand. Great experience!
Great store, my family and I all play different instruments and we love trying out all the newer models. They understand that you have to try it out before you buy it. Lots of fun for everyone.
We bought a new set of drums. Kristin was knowledgeable and helpful. Everyone who helped us was very friendly.
I knew what I wanted to buy, but after more than 15min of an unattended guitar department, I had to walk to the front desk for somebody to help me to do my buying, the same front desk person did the sale, but I saw couple person with less …
I bought a bass speaker and I did not have the original Power cable, I called for them to tell me and they say they do not have it.
They said they have to order and they don’t know when they will have it
i ordered something online and picked it up in-store. customer service was friendly. however, i wish the person who helped me would have asked if I needed any extra cables or cords (like they do in guitar center, literally every time i …
I have been very happy with the customer service I received from the staff.
I personally want to thank James. He has been a great teacher willing to listen …
Always love going to Sam Ash! You almost always find what you need, and if not, there’s so much to see and learn, that you always leave happy/satisfied! I’m a pianist, and sometimes I wish they have a larger collection of books, but they …
Pro Audio reps felt like used car salesmen. Tried to upsell me to stuff I didn’t need and didn’t meet the description of what I asked for. I’ve been an Audio Engineer for 15+ years and most the “advice” sounded like marketing material was …
Last week I entered Sam Ash under a bit of stress after doing a sound check and after I left Sam Ash I was at ease with all my purchases happily completed and explanations from Wyatt were entertaining and easy to work with. I will be returning to this location for all of my sound system needs!
This was the best guitar buying experience I’ve had in years. Rick at the Tampa store was great and Evan over the internet gave me the best customer service I can remember. Thanks guys for the great deal on a true American guitar.
This is not a store with the customer’s best interest at heart and I recommend you shop elsewhere. I went in with a pocket full of serious $$$$ to buy a high end guitar. They didn’t have the models I wanted to try, but said they had them …
Don’t get by your store too often because you’re quite a distance from where I live. But when I can I like to go in and look at your stuff. Being a bass player you’ve got a lot of candy on the shelves. Was in for a set of strings, was in an out and at a fair price. I’ll definitely be back.
Had another incredible experience at this Sam Ash. Mike, George, and Lee are knowledgeable and beyond talented. I am a singer and my son as a drummer and we feel at home at this Sam Ash. Great prices and a huge selection on new and pre-owned products. Thanks guys!
Tripp was very helpful in my buying of a new guitar, even restrung it for me. Will definitely be coming back if I need anything in the future.
Knowledgeable staff. First visit with a lot of questions. Technician called with quotes, answers and updates as promised. Would recommend Sam Ash Music.
I’ve bought a microphone from them, thinking its new but when I opened the box, everything was out of the protective casings, there were some software that should’ve came with it but it didn’t. I had to drive back to the store 40 minutes …
Chris was extremely helpful when I came In to buy a guitar for my son. He was patient, knowledgeable and helpful. He helped me find the right instrument and suggested what else I might need for my son’s playing to be successful.
I came in and spoke to Sidney in the guitar section. Every time I come into the store, he provides me with everything I need and information that’s always helpful. I highly recommend taking any and all music business here!
Sam ash sucks. I ordered a trumpet case from a local vendor Gators, to be sent to the store. Three weeks passed and they never called to advise the status and the order was never fulfilled. Got a refund and am ordering it through Amazon instead. Don’t waste your time. Totally disappointed.
Great store to try out whatever instruments you are looking to purchase. My son was going here for 2 years, once a week working on his craft. Finally made a very large purchase that we would not have made without him really knowing the equipment GREAT SERVICE
The staff were all very available and helpful. My experience with Chris in Guitars was great. I highly recommend anyone looking for musical instruments or accessories check them out.
Purchasing my first guitar was an awesome experience, I didn’t really know what I was looking for and my salesman, Michael was nothing short of amazing. He took the time to explain everything to me and really cared about getting me into the right product. Rock on Michael.
Got some new gear and a great deal on some used gear today. Trip and the guys always take good care of us there! Update: recently visited Sam Ash Tampa and thankfully Chris was working in Guitars, who hooked me up with some “String Fuel” which saved my butt on a gig that night. Thanks Chris!
Very friendly and variety of stock on line
Always greeted warmly upon entering store. Sales staff are available without being pushy or annoying! Staff knowledgeable and professional! Will definitely be a return customer and will recommend this store to everyone I know that’s looking for a dependable music store!!!
Used to go here for saxophone lessons and still lives up to the name
The young man who helped me was very knowledgeable, very courteous and helped me with an in-store purchase and to get a book shipped to me that they didn’t have in their store. He also made sure that I got a teacher discount. I was very happy with the service I received.
Great experience! Needed an in-ear monitor for a concert that evening. George was patient and very knowledgeable on the features of the various brands. Although it takes a day to get it in from the warehouse, somehow, George was able to pull off getting the one I wanted, 30 MINUTES BEFORE CALL TIME!! THANK YOU!
Really happy with the service I received at Sam Ash in Tampa. They helped me track down a drum head I was looking for, mailed it overnight to me for no additional charge, and helped me rent a cymbal for a session I had. Good attitudes and were very helpful.
Sam Ash has been my go-to music store since we moved to Tampa 14 years ago. Always has top quality products in every department and is a great place to visit for anyone who plays or just loves music . And the people who take care of you are musicians who know their stuff. Can’t wait to have another reason/excuse to go back!
With knowledgeable staff, an extremely huge array of guitars (from acoustic and electric to bass guitars), drum sets, and just about every type of amp you could wish for, this store has EVERYTHING! Looking for orchestral instruments? They …
I truly enjoyed trying out every single guitar they have. Low prices, nice people, and everything you could want for music.
The store seems a bit shabby. There are holes in the carpet and there’s tape over cracks in the floor where the tile has cracks. The area where you can try out acoustic guitars has only 3 stools to sit on and they are not great. The …
Horrific experience. Went to buy an electric keyboard and needed some assistance because I’m a beginner. I narrowed it down to two keyboards but didn’t know which one would be the best. Waited and waited for assistance without any employee …
I’ve been a customer for sometime – several guitars, PA gear, lighting and such. The selection and inventory is very good. But the sales staff act like they are busy doing their homework or looking up Poke’mon on the computer most of the …
this was my first time at the place and i have no idea what i was getting for my system, but Travis was so great and patience. He explained everything so well also tell me what i do and dont need. Overall, it was an awesome and will definitely recommend this store for all my friends
The store is kind of confusing to find stuff in, and with one exception the staff today (my first time coming) was very slow, unprofessional, and generally sounded like they didn’t want to be there. The keyboard guy was nice and the older …
David S. at the Carrollwood location is our salesperson. He was very friendly, helpful, and knowledgeable of the instrument we were looking for. We were looking to rent but ended up purchasing because they were out of stock for rentals. …
The store has a pretty nice selection of guitars and the two guys back in guitars were really nice. The reason for the two stars is as soon as I walk in the door I get a lady begging for money so I say something to the three guys at the …
My favorite music store in the area. Friendly and knowledgeable staff, and terrific lesson program. I’ve been taking my kids to take lessons from Ryan Muar for over a year now and love working with him and their lesson Coordinator Alia! I …
Reached out to Sam Ash Tampa as they had an item listed on Reverb for a good price and I wanted to ensure it was still in stock. I called the store and spoke with George Savvas who found the online ad I was speaking of, but informed me that …
Have been away from playing guitar for many years and recently went to my local Sam Ash in Tampa looking for help. I had visited the store a couple of times and on both occasions was helped by Jake who was excellent. Although the Tampa …
I bought a fender telecaster classic vibe brand new from here but discovered that it had a sizeable chunk missing from the edge of the coating when I got home. I brought it back and they were happy to exchange it for another one. I keep …
After finally getting the attention of one staff member, I was asked what I needed, then was again left alone for more than 20 minutes and forgotten about all together. Not one staff member ever greeted me or asked me how they could help …
Great selection of instruments and accessories. Great helpfully staff and knowledgeable. Enjoyed myself here.
I was very impressed with tripps knowledge and everything he did for me he went well way and beyond did a awesome job as well a+ thanks for everything will definitely do more business in the future…
The managers down to the sales associates are all musicians. They always give you the right advice, equipment and price. If I have a problem with any of my equipment, they’ve had a solution. From powering effects pedals with different …
Beautiful quality in musical instruments. Very satisfied with the customer service and the permission to play the instruments.
Sam Ash offers instruments ranging from classical, electric, and acoustic along …
Stopped in to look at an acoustic guitar for our daughter. Rick was very helpful an very polite. Thank you for your help. Our daughter absolutely loves her new guitar!!
Went there today to get an Epiphone ..walked out with a Les Paul tribute that I’d given up on ever finding. They had two on the wall. …
Purchased a used guitar. I get that it is used but I think cleaning the guitar prior to selling would leave a better impression on your customers….. since it’s new to me. Took quite a while to clean off someone else’s sweat, grime on …
We’re a small business in Carrollwood. We sent in one of our employees to address a microphone issue with our retail store equipment. Our employee worked with Will and Zach (or Zack?) They were extremely helpful and provided model customer …
Excellent customer service and fast turnaround time on repairs/etc. I recently picked up a used Schecter Hellraiser 7 string. I dropped it off at Sam Ash to have the tech do a string change and give the guitar a once over just to make sure …
Sick of being faithful and getting treated like I’m in a pawn shop. I’ve spent at least 12k in last few years. Needed a new pedal for a gig so I brought one in I just purchased for $129 to work a trade or credit towards purchase and the …
Amazing selection of musical instruments and everything else you would need. It’s a very large store so be prepared to spend some time looking at everything.
Tool my first guitar lesson on Saturday. What a great experience! Lesson Coordinator, Alia DiLullo welcomes me by name and quickly registered me for my lesson. My instructor, Tyler Cram, was friendly and enthusiastic. He quickly made me …
Went to buy a drum set. I’m a novice. George was incredibly honest and helpful. I felt he was very much interested in making sure I purchased what would be best for me considering my budget and experience.
Off-putting Spartan warehouse look screams ‘pros only’. No practice rooms. Guitar center is more inviting.
Ever since me and my husband starting shopping here the customer service from Zack and Chris has been outstanding!! they have really gone out of there way to help us out in every way possible and guide us in purchasing the right equipment for our band. Thank you guys for making the difference 5 stars!!
I called the Tampa FL Sam Ash store yesterday and spoke to someone about a particular guitar their site inventory had in stock. The person I spoke to said that they did have the guitar. I told him I was going to stop by after work to …
I arrived to the Store and I was greeted by any and every staff member that eye contact was made. I walked in looking for a specific item, I had one staff member show me and gave me information on the product themselves. As I was looking on …
Customer service always goes above and beyond to make sure you have a good experience EVERY TIME, even if it’s to call about prices, stock, etc. …
My son goes for drum lessons. He seems to enjoy it & likes the instructor. However, I’m not impressed with the staff that work at the store. Never seem to be that busy but difficult to get someone to take payment for his lesson.
The Sam Ash employee (Chris) was very helpful. He took the time to research and answer our questions. He went the extra mile to make certain our instrument purchase was a pleasant experience.
Sam Ash Carrollwood – Trips the guitar guy is Terrific! He tuned my Baritone Ukulele in no time and shared his enthusiasm for music!
Jerry in the guitar department is extremely helpful he pointed out a deal on a used amp that I had just walked by. Sydney is awesome. He gave me a great deal on a lefty Ibanez that is my new favorite. Thanks to them both. I will see them soon.
They have a good selection of merchandise and I always find what I need. Their repair center is good (at least for guitars, can’t speak on anything else). They even gave me a free case with my new bass when the first bass had to be …
Madison was a pleasure to work with! Very knowledgable and very friendly. Highly highly recommend for any of your musical needs!
I walked in on Sunday afternoon, and I got 1 sentence out of the owner, who another customer commented on him being treated rudely by the same guy. Phone calls were more important than people in the store to purchase instruments. While the …
I had a really good experience yesterday coming in and buying a Ukulele. It was a fast and easy checkout, and the gentleman was super cool and helpful. I don’t remember his name, but he was a shorter Asian man, probably in his later 20’s, had some facial hair and glasses. Awesome guy!
If I could I would give Sidney Tran 10 stars. He is terrific. He is very patient. This is the third Ukulele that I have purchased from him. He always lets me play the instrument that I am thinking of buying for a little bit. I drive almost …
I Purchased two guitars and an amplifier from Sam Ash Direct. Could not be more satisfied with the product, price and super fast shipping! Will definitely do more business with this vendor and highly recommend giving Sam Ash first shot at fulfilling you musical instrumental needs.
We are taking piano lessons and we enjoyed our first session so we are looking forward to spending more time there. The instructor Ryan is patient and thorough. We think he’s cool. The manager and staff are very kind and helpful. It’s a fun place to look around and shop for anything music, we often hear music playing and it’s wonderful!
Eddie and Mike were amazing! They are very knowledgeable about instruments and help me find an instrument even better than I had originally hoped for! Thank you Mike especially!
Knowledge of product information is fantastic! Very friendly and helpful staff. They are musicians too. Makes a huge difference. Great place to shop
When you want real customer service from a great group of professionals just go straight to Sam Ash in Tampa. Chris Beastly gave me excellent service, pricing, and quick delivery. He is still working on products for me and is awesome at …
Chris was the first person to help me and he definitely helped me. I was trying to decide on which guitar I wanted to purchase and he helped me from beginning to end. It was almost an hour long process and he never stopped working with me …
The store staff very friendly and attentive to the needs of the customer, they offered us the best deals for the purchase of an Instrument. They also have instrument rental.
It’s very big store , huge collection and we went to buy a Violin 🎻 tuner .. you will definitely like 👍🏻 …
Went to look at electric guitars for my son … they were very helpful, let us try a few out. Walked out with a guitar, amp, cord, etc. Very happy with the service, selection and the service. Will definitely go back!
Had a deal w a luthier here a few weeks back that caused some strife between me and the store. A manager here, Michael was directed to us and made sure that we came out of the store content. No special treatment, just listening and …
It without reservation that I publicly state my satisfaction with a recent visit to the Sam Ash on Dale Mabry and Fletcher here in Tampa. The staff was helpful as always and knowledgeable about my every guitar need. For these reasons, it has become my go to store for my musical instrument needs.
Love this place. If I see a Sam Ash anywhere I do my best to stop, mostly to browse used gear. The Tampa Store is my home store, I go there at least once a week. I’m always greeted. If I need it they get it for me. If I come in for a …
Will not return to this one! Bathroom is absolutely disgusting! All I had to do was pee, felt like I needed a shower in bleach after just walking in there! By far worse than any roadside gas station bathroom! Management has no care about it!
This is my favorite music store in Tampa and the people that work here I’ve always treated me really well. They’re very helpful and very informative about the products with in the store and if you ask them they won’t even give you musical …
Great store and super friendly staff.
Sam Ash has been my most prominent musical equipment supplier since 2004. Great pricing and selections. In addition, I have ordered several times from their warehouse and the delivery experience has been second to none (very fast). Highly recommend, always.
Sam Ash is an alright music store for a big chain. I’ve been going there for years. Not always the most knowledgeable staff, but there are some old-timers there sometimes that are usually helpful. They back their guitars there better than …
Great customer service in Band and Orchestra. David who works in that dept has great knowledge of all the instruments. My checklist for what our school said to buy/rent was quickly checked off with his help. I was able to rent a violin …
I had a a good experience at Sam Ash. I was shopping for a new acoustic / electric and they had a better selection than Guitar Center, and the customer service was great. I believe the associate’s name was Chris. He even took a brand new guitar out of the box for me to look at.
If you ask for a better deal you will usually get it. This used to be my number one go to place. Now…I shop online first…go here second. Guitar Center 3rd or …not at all actually. The guitar centers are not very customer centric in …
Cristin at the Tampa store was exceptionally helpful in trying to track down music books and sheet music they did not have in their store.
I’m new to Tampa for about a year and some change and this store has always been helpful. Usually there is somebody by the entrance who sometimes say hello, but most of all, I get great service from Will in Pro Audio/Keyboards. I have …
Went here a few days ago looking to purchase a mic. I browsed the selections for at least 20+ minutes and not a single employee asked if I needed any assistance. Several of them walked by doing nothing at all. Decided to go to a different …
Tripp and his coworker were great in getting my son set-up with his first cello. Tripp put in extra effort to make sure we were leaving with all that we needed, including ordering a new case for the instrument. We’ve always had fantastic customer service at Sam Ash and this trip continued to deliver for us. Thanks guys!
I have been in this Sam Ash multiple times and I must say they are all friendly and help out every step of the way. Chris was the one that helped me out and is always there to give great advice and point me in the right direction. …
I love the staff. The place is full of smart and kind people. All of which have a great desire to help serve you with precision and swiftness. The lessons they offer are great as well, though 30 minutes sometimes seems short, the teachers …
I walked in and got what I needed quickly and had to wait a while just to check out. I also saw another person put back their items and leave because of the wait. The selection is great, nice place, just hope they can get more employees since I still heavily prefer going into stores.
I love going to Sam Ash! Everyone there is extremely knowledgeable and helpful as well as being very friendly. I’ve purchased a lot of various equipment from them in the past and will continue to buy from them because of their great prices …
I highly recommend Sam Ash Music for all your music gear needs. I was helped by Robert and he totally exceeded my expectations. Great customer service, gear and prices. I will be back!
I went into this store because I needed my guitar to get repaired as it was a gift for my grandfather and I wanted to surprise him when I give it him. They said it would only take a week to fix and they’d call me. It took 4 weeks to get …
It is a great store with a nice variety but… I got a guitar for my son I also bought the service package they offered me. The guitar is great but the service for changing the strings sucks. Every time we change them we need to get the …
I was going to go to Guitar Center for some help, but was told that Sam Ash had way better customer service. They did– I enjoyed my time there and received lots of information and assistance. Their guitar person Tripp was very friendly and knowledgeable. I will definitely go back next time I need anything.
No price tags. Prices are very high. Staff doesn’t wear branded t-shirts so and doesn’t react on customers inside the store. All team members were speaking on phone while customers are waiting to get answers to their questions.
Guitar Center is way better place to play.
I had bought a guitar, and needed it a new setup. I also came in looking to buy a bunch of strings. Let me tell you, the associates I talked with could not have been less helpful, or condescending. Think of the worst sterotypes about …
I’ve been coming to Sam Ashe for years, got my first guitar here! I was just there recently to have my bass guitar worked on, they did a great job! Rick, Travis and everyone else I’ve worked with has always been professional, friendly and knowledgeable! Great place for musical equipment!
Been buying from this Fletcher location since my first drum kit in 2008, till getting my first professional drum kit just the other day and I can honestly say there’s never been a single moment of not being completely and overly taken care …
Always a pleasure! Great costumer service.
Recently I went to Sam ash to repair a parlor guitar . About 2 years ago they did a great job setting my fender guitar . It’s was a fender guitar that cost 400 $ and I want to sounds with a lot bass . After that the fender sound like a …
We went in here because we were told that they buy used music equipment. We sold them a bunch of stuff. The only drawback was that you had to constantly wait for a manager and he took forever. The guys that we dealt with were super friendly …
I had a great experience with he customer services I received there. I was looking for a price on their guitars. Also one of their associates “TRIP” did everything possible so that I could get the guitar of my dreams on that day. Trip …
Got a fair deal on a starter drum set here for our daughter. Had her is lessons here and it was reasonable. After all of the investment our daughter decided she didnt want to play the drums. Good friendly staff and really helpful. Fair …
I’ve purchased several instruments from this Sam Ash location on Fletcher Ave. over past 10 + yrs. Employees change but same zen feeling good vibe.
I only bought a Ukulele this time, very reasonable price, Thanks George! So …
This location has gone downhill. Lack of staff equals long wait times for assistance.
The Employee sold me a guitar and he was patient with my purchase. Really enjoyed Sam Ash and would recommend it! They also have great sections for any types of instrument’s.
Great layout, great brands, great prices. Plus, the staff is super helpful. Will definitely go back there for my musical needs.
I went in to buy some strings and came out with an EXCELLENT deal on a USA made Ernie Ball Music Man Sub 1 guitar. Tripp and Jordan were fantastic help and made the process easy and fun. Great store, great employees, and GREAT DEALS! Thanks for a smooth experience. Will definitely be back!
Phenomenal one on one treatment. Associates are detailed and Knowledgeable , Managers and employees really go out of there way to make sure your needs are taken care of. I have made this my first choice when looking for music gear. Can …
My granddaughter and I were immediately greeted by three of the staff upon entering the store. Great customer service! David was extremely helpful and knowledgeable in helping with the purchase and selection of my granddaughters flute. And …
Amazing staff; always so helpful and friendly.
Great selection of equipment as well. If you love music or are wanting to start, this is the right place.
One of the best music stores in the Tampa Bay Area. You can get musical books, practice notes and instruments from the store. I think you can have classes there as well. Staff there are well chill and friendly, they will help you find …
Staff is very supportive and informative. Very knowledgeable about their respected departments. No pressure to buy, but never too far away to find if you have any questions. Great selection of sheet music too.
Mike did an excellent job repairing my saxophone!
I give it 5 stars but for the fact that they don’t have the community bulletin board or some way of offering exchange services for musicians and learners – I can expect much from a for profit conglomeration like Sam Ash – with fingers …
A terrific experience. The salesperson was super helpful in finding me the right replacement case for my 50+ year old Yamaha acoustic. I couldn’t have asked for a better experience.
I first called the store to check if they had an item I was looking for available. And Eric from the store asked for my phone number to call me back to make sure they had it and in the exact color and bundle package. He called back within …
I would like to thank the guys at Sam Ash especially the store manager Mike and Rob for helping me out. They went above and beyond and did something they didn’t have to do to make a customer happy. It was a relief to know that they care …
Had a great first experience today. Chris and Rick helped me out. I left with an excellent guitar at a good price. Hope to be back soon with a reason to drop more money on music stuff.
Went into look for a mic so that i could use for my DJ recordings and Zack in recording found a product that not only met my needs but exceeding my expectations. He did not attempt to upsell me on anything which is why I felt even more …
Ordered items for a birthday. No one told me the items were on backorder. When I inquired about what happened, the blame was passed to me because, “someone should have told you” and “you should have known”. No customer service, no processes …
The two salespeople that I dealt with in the guitar department were fantastic. I made a trade of some guitars that needed a new home and brought home a guitar that I had been interested in. I am extremely happy.
Chris was helpful in purchasing my Ibanez. ***Update*** This review probably won’t change anything but I’ve been to this store several times this year and reluctantly spent well over $1,000. Although they have a better bass guitar selection …
Had a great experience at the Sam Ash on North Dale Mabry in Tampa. An associate named Madison went out of her way to help me figure out what I needed to start transcribing notes into Finale. Thanks for the help, Madison!
If I could leave Sam Ash ten stars, I would. Their service is always extraordinary and each team member has historically gone above and beyond every time I have visited the store. Ready to purchase my newest instrument, a Yamaha digital …
I’ve been a customer of Sam Ash for many years and even had one of their store credit cards for awhile. Sales and service has always been professional, knowledgeable and intuitive. Most recently, I purchased a guitar for a family member for …
Recently bought an acoustic/electric and bass guitar, was assisted by Chris. Wanna jump on the praise-train and say it was one of the better sales experiences I’ve ever had. No pressure and super informative. A decent selection and what wasn’t in stock (bass case) was delivered at no extra cost a couple days later. Will be back 🤙 …
The employees were very pleasant, and quite helpful! The store had a diverse inventory! It was clean and well lighted. A couple of young guys, on guitars, were trying equipment, and playing very cool songs, like the theme to the PINK PANTHER Movies! I bought guitar strings and had a Great Time!
I had a great time selecting my jackson king V guitar! The staff was knowledgeable and very helpful. The only drawback I experienced was that the store was out of stock on many items that I wanted in addition to my new guitar. Overall it was a great experience and very fun!
The store had a wide selection of guitars, better than the other music store I tried. Prices were competitive with the other store. Chris was the sales person in this section of the Tampa location that I worked with.. He was great. He …
Mason handled my return and additional purchase while the phone rang off the hook and other customers where trying to get his attention. All the while he remained calm, helpful and upbeat. Customer service that good is unfortunately hard to come by these days.
I had already decided which guitar I wanted to purchase and had a good price that included bundled accessories. A neighbor friend suggested that I check out Sam Ash Music Store. I explained to Chris what I was looking for a the price I …
I bought a Gibson J15 in July 1915, I noticed years later it had blemishes. Big yellow X on the headstock, 2 buffed or sanded through areas on the back. Both had been clear coated over. I worked with Gibson to correct the issue but needed …
The prices are the highest and the store is more geared to guitars than string and wind instruments. That is no fault to them, you sell what sells. But the service is the best
Great experience, I went to look for an intro viola for my 9 yo daughter. They didn’t have it in The NDM location but they made some calls and found it in another store. They also had everything else we needed on our list in stock and on …
The staff was welcoming and not pushy. They offered help but did not hover. They are very well informed about the instruments and easily answered any questions we had. Tripp was a pleasure to work with. Thank you
Sam Ash has great stuff but I am giving a 3 star because some staff, although eager to help, sometimes, seems kind of immature and dont really seem “all there.” I called to reserve some equipment and when I got there they had sold it to …
The store has a nice large selection and a large variety. Sydney helped me find exactly what I was look for, and at a great price. She gave excellent customer service. We will definitely shop there again.
Great experience at Sam Ash this week-end. My daughter wanted a started keyboard set up and the employees were very informative. The prices seemed to be well within range and we were not pressured in any way.
I have been shopping at various Sam ashes for over three decades in NY and NJ, this location is large with a great selection. guitar manager Tripp was a great help in getting me the guitar I wanted at a competitive price. knowledgeable friendly staff and great quality brands and models, check this place out.
Was disappointed to get to the store and find out the item they had listed on the website was a pre-opened box that was missing a cotter pin for the mirrored ball. The price tag said 59.99, the website said 71.39, and two days after I had …
Very helpful staff-especially Tripp who pointed out products personally, answered all my questions and was super friendly.
Still my favorite music store for beginners and pros alike. The manager, Tripp, is a nice guy and he’s really good at playing. They got a large selection of guitars to try out and they’ve got everything from cheap stuff to not-cheap-stuff. Highly recommend!
I needed the resonator on my 5 string banjo removed. The only place that agreed to do it was Sam Ash in Tampa. The tech, Anthony, did a super job and I am very happy.
Smart workers and big place, they sell new and used also take your trade ins. many types of instruments like guitars, drums, brass, piano. Prices are ok and expect your trade ins value is about 50% of what you get on eBay “buy it now” …
Being a “retired” musician I am def tired of guitar center nonsense and I found this gem. This place is awesome and I had more help looking for instruments I never knew I wanted lol. It is hard to find a caring music store beyond a bottom …
Got a great deal on an electric drum set.
Best music store around
I came in to sell a guitar. Easy process, fair offer and I walked out with cash.
Every time when I need something related with instrumental or educational about music Sam ash it is the perfect place ; my first experience was in NY
One of the best guitar stores in the US. Very good customer service as well.
Amazing experience at Sam Ash! Trip went out of his way to find my gear! He even took his lunch break to help me out. He’s extremely knowledgeable and made sure I was able to find exactly what I was looking for. Will definitely shop at this location again!
They repaired my bass clarinet. The tapir was very well done and completed in a timely manner. I would definitely recommend Sam Ash for all your music needs.
If you are a pro drummer, please see Jose. He gave me a great deal on trade-in, plus a nice guy to deal with. I prefer Sam Ash to GC & they have a great selection.
Great music store full of friendly knowledgeable people who take the time to answer all you’re questions. I Got a great deal on a new pearl roadshow drum kit that included everything i needed to get started playing right out of the box.
Looking for a keyboard and or help with pro audio gear? Go straight to Sam Ash in Tampa, and find “Madison” she’s gear wise and socially gracious. …
Very good service, as usual!
I needed a Focusrite Scarlett and some gear-scenario advice for my podcast studio. I got all that with confidence and, with diagrams — hand drawn, from Eddie. Thank you for another straight-ahead, professional experience, Sam Ash!
I had a great experience at Sam Ash in Tampa. Nick was very helpful. Was more than nice and let me play several Different Saxophones. What brought me here was their Finance options with zero interest. I couldn’t afford to duel out $3,200 …
Horrible service and staff. Bunch of entiled punks working there. Made me feel like I was wasting their precious time by asking questions. No thanks.
Terrible customer service. They don’t back the instruments the sell.. how to you sell an interface but don’t have the cable to test it. Unbelievable!
Store personnel did not seem to enthused about helping me or my friend when we entered the store.
They’re helpful, knowledgeable. Nice vibe at the store. I love to sell them my old gear.
Fernando went above and beyond to fix an issue that wasn’t even his store’s to fix. Love my Tampa Sam Ash store!
Your associate, Tatiana, was the best! She is helpful and knowledgeable! She solved my problem and directed me to a mic cord that worked well for me.
Madison was an excellent service rep. She answered all my questions and was very knowledgeable…
Great place to browse around for musical instruments. I came looking for a keyboard for my daughter and the gentleman at the register help educate us on different types of keyboards and got us 1 that fit our need and budget. Their prices are similar to online stores as well. Great experience.
Knowledgeable staff. Helpful staff.
Allowed to experience playing equipment interested in. Easy to negotiate and helpful to ship since bad weather was happening. Wil recommend Sa Ash and will return.
Great place to buy music supplies….
This store change too much after covid.. it just to be cleaner and organized.. with more products and better customer services. Now just looks like a Junk yard ..
My salesman Dan was excellent and really knows his guitars. I got what I wanted and he helped me alot! Many thanks to Dan!
i bought a fender 5 string affinity on line and when i recieved it, well it wasnt an affinity, i pretty upset, i got a fender squire in the box, i called the customer service line and well their solution to the issue absolutely sucked!!! i …
Such a cool store! My fiance and I visited this store while in Tampa for vacation. We thought they might have a different selection from our stores in Oklahoma and we were so so right. They had some of the coolest guitars, ukes, and pedals! …
Must Say Tripp was amazing not only does he know his guitar brands but when out of his way to making sure I left the store completely happy making this Samash my go to store for my music needs, thanks Tripp!
Madison was a great sales agent, and they rung up $70 off for pre black friday sale, awesome!!
Great place to shop for anything music. Great customer service and the atmosphere is breathtakingly beautiful. Thank you!
Awesome store with a great selection and friendly staff. My one piece of advice would be for the floor workers to be a little less agressive with trying to make sales. I get that they probably have a quota but I felt rushed at times into …
So I went to guitar center first…. I bought a brand new guitar and went to my first guitar lesson to find out it needed to be adjusted and so I took it back to guitar center which wanted to charge me another 90 bucks to get the guitar to …
Sam Ash is great. Their brick and mortar has a little bit of everything and their online store has a huge selection that you can have shipped to your nearest store for easy pick-up. …
Vaughan, was the sales representative that waited on me, he was very helpful and courtious and answered any questions that I had.
Excellent cust serv!
I wish ID remember the name of the guy who helped us in the guitar section. He was pretty helpful and cordial.
Thank you Sam Ash, and Robert, for the excellent service in getting my instrument. Robert did a fine job trying to get the lowest price he could for my new Moog Theremini. The unit was promptly shipped, and I received it 2 days later via …
You know they always treat me great there and this time with no exception I really like doing business here they’re friendly and knowledgeable what else can I say it’s just a great place to shop
Staff was very helpful… I found a great guitar at a great price !
Every time I go into this store the employees greet us right away and are always happy and helpful!!
Love you guys! You turned this original 1965 amp into an all original masterpiece! Thanks DON!!! UPDATE 1/4/20 Just went again and bought a new guitar same excellent experience very helpful and knowledgeable. Thanks for everything Rick!$!!
I came in as a beginner just looking for a new instrument, and it was a great experience. Trip is the guitar manager there and he is very helpful and super friendly. He helped me find just the guitar I was looking for. Amazing place to go as a beginner!
Good selection of musical instruments. Very friendly and helpful staff. Must see if you are in the market.
Always friendly. A nice place to go and try out (and if you find the right one, buy) guitars. They have other stuff too
They have good instruments and the prices are right. I also like the atmosphere in the store. I wish they opened sooner on Saturdays (we had to wait for like 30 minutes as we arrived at 11:30 and there were quite a lot of people waiting with us), but otherwise all good.
Online lists they have a large violin selection they had one. Their hours are different than what is stated on here they actually open at 12 not 11 like stated on Google maps.
We had a great experience at the Dale Mabry location this week end. The manager Tripp was very knowledgeable, friendily and helpful. This is my sons first year playing gutiar and he felt somewhat shy asking questions. However ,Tripp was off …
Great place with awesome staff. Madison was very knowledgeable and helped us understand what we were purchasing and explained everything. I highly recommend coming here for your music needs.
The stage lighting selection was minimal and disappointing. The staff seemed to care more about their own conversations rather than helping customers. Multiple employees in the audio section seemed annoyed that I had asked a simple question and didn’t seem to want to help me find what I was looking for.
My Husband and I went to guitar city 1st…. Was completely ignored the entire time we were there looking around for The Roland MC 101…. We didn’t see it there so we flagged someone down and asked him and and he said He didn’t think …
Mike at the location on Dale Mbry Hwy recently repaired my Yamaha concert flute. This silver flute looks brand new now. Each pad was replaced and the tension for each button properly adjusted. This Flute plays much better and hits each …
Took my 14-year old son in to Tampa Sam Ash yesterday. We were on a mission to find a part for his squire strat – Chris handled the request and after looking for this elusive part, he opted to go hunting and came back with the exact piece …
So this store is amazing, my experience started from over the phone!I called to see if they good repair my string on my guitar and was invited to come by immediately! I arrived and ushered to guitar section where the guitar specialist to …
I had an excellent experience. Over my 3 days of dealing with the staff, Dan at the Dale Mabry store in particular, trying to choose between three American professional ii models. I wound up with the aged white beauty. The staff was very …