Northwest Medical Center is a Hospital facility at 2801 North State Road 7 in Pompano Beach, FL. See more
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2801 N State Road 7, Margate, FL 33063
Maryse Vilsant is an Angel. So grateful for your kind caring heart. Bless you. The hospital staff at HCA Hospital is top notch and appreciated. Thank you so much.
Maryse Jean Vilsaint, she is a PCT on 6th floor at northwest medical Center. She is professional and kind. My husband has dementia and was not in a good mood . maryse was quite careful to have him cooperate . She is an excellent Caregiver. she deserves to have my praises and thanks.
I was brought from an ambulance with abdominal pain at pain level 10/10 and bad nausea which caused dehydration. I was told to sit tight while in deep pain because their waiting room was packed. I was given water for my dehydration which i …
Amazing experience at the Northwest Medical Hospital. Each and every team member was very hospitable. Everyone I encountered made sure I was comfortable at all times. Thank you Sherry (Food Host), Esthere (Nurse leader), Mary (RN), Ally …
I had a great service at this hospital with the nurse and doctor even doe I was rude they still took good care of me. Shout out ms busy bee she cleaned up well and gave me a good pep talk leaving today goodbye
The nurses are amazing but the doctors are horrible. You will not be treated well at all they so use to the homeless coming here to they treat everyone like that. I even heard a 90 something old Caucasian man screaming for info and blood work just horrible. Don’t stop here for nothing go to Coral Springs or next hospital near.
My stay at hospital was great. All the nurses that assisted me are Great.
Ausjoli
Joseph …
AMAZINGLY EXCELLENT! Everyone was positively ENERGETIC, despite the fact the hospital was busy and FULL. They maintained integrity and displayed compassion. The night crew was phenomenal. They worked like it was day time! The day crew …
Food host Sherry and Nurse Yonnique are the best of best and took care of my husband to the best of their ability. Constantly checking and making sure he was comfortable
My husband’s seen for eval in a few minutes. ER doctor was very good diagnostician and able to see the medical problem in 5 minutes. Very helpful friendly staff.
Beatrice known as “busy bee” is an amazing professional person, Donovan is also so awesome And gentle. My mother Diomedes Lopez-Pagan was treated with dignity
Food host Sherry, has help my mother lighten her mood with her sweet words and upbeat attitude. Along with Nurse Sabine who has cane and tend to my mom when she was in need.
Sherry in food service was so warm and accommodating.
Eve in housekeeping had a wonderful disposition. …
This was supposed to be a great memorable experience… we were having our second child.. So the wife was having an Epidural… the Anesthesiologists dr. (Angry H) whatever, saw me looking through the window as I’ve done before on a …
Juliet is Such awesome person and sweet person best delivery food. And get smile and attitude. And sherry was also wonderful staff.
We waited 45 minutes for discharge paper work and I decided to go to the front desk and ask if it’s ready and the RN said I can leave AMA if I want to. I was curteous and ask 1 question and that was her response! Uncalled for!
The Hospital emailed my paperwork ahead soI wouldn’t have to do it when I got there. The nurses came every time I called them in need of anything. The food was great.
Very caring, and professional. Room was super nice. Everyone took very good care of me. Even my, doctor stopped in each day.
The staff kept our room very clean and while they were doing their job they were: Very friendly, helpful, kind and a wear of the patient’s need for sleep or encouragement. Thank you so much
The PCTs and nurses here are very caring and professional. I always was treated with friendliness. I can’t name names because I don’t want to leave anyone out.
I was very disappointed to know tgat it now is a teachi g hospital. A student nurse with her teacher came to draw blood. I objected because my veins are so small and hard to get blood from that it hurts . She couldn’t get blood, amso a …
Juliet with food services was so polite and sweet. She greeted me each time she came and was so hopeful during my stay!
Juliet with food service was pleasant and helpful and very friendly! She is a delightful and and asset to the facility! Our Dad, John Sipes enjoyed her visits!
Sheila (security) at the front desk in outpatient was the best. Her personality and her kindness really made the day better. Hire more of Sheila!!! She deserves a raise!!
Excellent Medical! Excellent Nurses and the food was great. Not planning any hospital visits in 2023 but it I must, it will be Northwest. Nurse are REALLY AWESOME!!!
There was a specific nurse named Tanya who came in the room talking. We Thought she was speaking to my dad. Apparently she was on her EarPods and hand signed to my dad that she was not talking to him , that she was on her EarPods. …
The outpatient clinic and care is excellent but when they move you to inpatient that’s when things change I suffered a lot of pain the nurses don’t care only two were kind and efficient and the food service lady was very nice and helpful I do not recommend this hospital if you have to stay overnight
Despite my long wait in the ER before being place in my room. The room is nice. I stay in room for 468 and I am very impressed by nurse Joseph.
It was a very good. When I came in I told the man at the door that I had fallen and he was very helpful. I was taken in very quickly and checked out. They x ray where I was hurt. I was in and out within an hour and half. Good job.
I ended up at HCA NW Hospital in extreme pain 8/9 – 8/12. Not going to lie, I had to wait due to short staffing but each and every one I had contact with was extremely friendly and courteous. Lamar from the ER fought for my pain med, it …
Terrible experience at this hospital I once trusted and would go to without a doubt. Spent over 6 hour at this place with my three year old being neglect by the er nursing team. Don’t bring your little ones here if possible, most of their staff doesn’t know how to work as a team and help whenever there’s a hurting child.
Vida Solomon she is very professional.and I admired her hard work and delication of her job. We have a small conversation and she lift my spirit. She a wonderful person
Sadly at Northwest Hospital, the most common answer received = “I don’t know” and the worse at times it seems there is no longer empathy shared with family. Dr Michael Zaplan even went as far as claiming he had personally called me and had …
I had a wonderful experience! Shemeca made sure I was comfortable. She was both professional and attentive!!!! I will be writing a letter to the director. Thanks Shemeca my family and I appreciate the love and care you provided.
Family member was hospitalized for two weeks and Ashley working primarily on the 6th floor treated my dad with considerable compassion and professionalism. She’s a real asset to the hospital.
Took my info quickly. Was efficient in getting me to the right place for x-ray. The only negative is the lack of info and attentiveness of the person who is the receptionist when waiting for x-ray. Technichian was great.
Juliet from the food service is super awesome. She is knowledgeable and very friendly and funny! She takes great care of my husband in Rm 639A Thank you Juliet!!!
Got to er at 2 & they determined I had kidney stones. Didn’t get my bed til after 9. Long wait for a diabetic, but I did get good care during my stay
Anwareen Hawaldar is the absolute best , extremely attentive, very caring and compassionate. This is my first time here & she made me feel so comfortable. She is genuinely an Amazing woman 🤍. …
The maternity ward is a wonderful place. One of the best things that happened while I was here was my new mom special meal. It was brought to me like a 5 star hotel room service meal with sparkling cider and flutes for the cider. Looked …
A big shout out to my surgical team at HCA Florida Northwest Hospital . I had total hip replacement on December 22, 2022. I arrived at the hospital at 11am and walked out (using a walker) at 6 pm . From the moment I arrived I received …
LoAnn was my food server attendant while I was in the hospital. She was so kind & sincere and very attentive to my needs. Her smile and kind words lift my spirits.
This emergency room is very fast, very organized and has really nice people working to help you. It is SO different than any other emergency room I have been to. AND it’s not cold – thank you for that
In general my experience was ok with the front desk and nursing staff. It’s valid to point out that the security guard was falling asleep as I walked in, I stood there for a good minute before she acknowledged me. …
Miss Ana, Susan , and Yonnique are amazing and have taken care of me to the max . I am going home !!! Happy and satisfied with the care and service that they provided during my stay . …
I thank God for reaching that hospital. the nurses and administrative staff are excellent and above all professional. after leaving they called me to know my recovery and that is a blessing
Dawn was the ultimate best “hospital grandma” I could ever ask for, Was so gentle with whatever she did that involved me & the baby ! Very loving person as a whole ! Would definitely recommend.
Julitte was very helpful making sure I had the correct diet during my stay. I am vegan and was concerned about my meals , She did an excellent job making sure my meals were coorect and delicious.
Juliet in food service is so very kind & caring. She is an asset to this hospital and healthcare in general. Her smile lights up the room and the food is hot & delicious. Thank you, Juliet! From 637A💕 …
Juliet in food service is excellent. Always smiles and greets you with that smile. Answers any questions we might have and makes you feel comfortable in her presence.
Roberta was the absolute best, the sweetest and purest soul. Amazing in and out her service is unmatched, I hope she’s here when I deliver my next child, thank you so much and god bless – The Moise Family
Hello my name is William Rodriguez Northwest medical center has been the best hospital I’ve been to and in the last past year I’ve been to several hospitals due to a heart condition and North West medical center with the only hospital that …
The team of people who cared for me was great, Jerry and Cindy at the cardiac Catherine lab made me comfortable in an uncomfortable situation. I wish I could remember the names of the others. I have nothing bad to say. Thank you and God bless you for the job you do.
Food Host Sherry is very kind and helpful to my 86yr old Dad! She was is patient with Dad, which one needs to be with patients! Thank you very much Sherry!
Nurse Lakeysha 6th floor is exceptional NURSE SHE DESERVES 5 STARS IN EVERYTHING! Thank you for your kindness! So Glad your my Father’s NURSE!
To whom it may concern
Ref: Seeta …
The attending physician was arrogant, Sergey Tsekhanov, DO and of little help. The nurses and auxiliary staff were very helpful. Dr. Tsekhanov was trying to rush care that was not necessary nor called for. Eventually checked out AMA …
All the nurses and doctors were pleasant and easy to work with. Ms. Busy Bee from house keeping was nice as well. She made sure I was ok.
Juliet has been a pleasure while she brings the meals to my father while he has been in the hospital. She always is kind and is concerned on how he is feeling. Just wanted to show my appreciation to her. Thanks Juliet.
We just had an incredible experience here with our third child’s delivery. Ultimately it all comes down to the staff and they’re phenomenal. We’re really grateful and recommend you have your babies here too! ❤️
my daughter was here last month & she had a severe bowel obstruction , One of the E.R. nurses laughed at her as she struggled in pain from him forcibly putting a ng tub down her throat. The surgeon who came to see her was unable to answer …
I went to the Outpatient building (Imaging Dept) at NW Medical Center on 11/21/22, to do a test that required an X-ray every hour over a 4-hr period. When it was time for the last one at 3:30 pm, my blood glucose level was ridiculously low …
I love working with my coworkers. That’s why I’ve stayed working here for 14+ years. I have the best staff in ICU, plus my mother always got the best care here at NWMC.
Food host sherry. Excellent above and beyond. Charmaine was new food service hire. Was excellent. …
I had the absolute worst experience with the attending physician, Dr. Morrad,Shogofa. She blatantly discarded all of my signs and symptoms when I questioned her about it as she was giving me the discharge paperwork that is when she said she …
This hospital is a nightmare. I don’t know how it’s operating. From the urine smell in the bathroom (from a dirty bed pan) for 3 days to the urine on the floor left there for 2days to the lack of nurses to there being no food for patients …
Nurses – Kelli Mae in ED, Natasha and Ellie on 4th Floor were awesome. Maryanne from food and nutrition was absolutely amazing very ATTENTIVE, She was a GEM. And Nurse tech/PCA Alicia was also awesome. The team deserves 5 stars. Dr. Yousef …
This hospital is the best hospital in Florida. They have done miracles for my son. Everybody is kind and considerate. We love the Surgeons Nurses and care nurses. This hospital is blessed.
The staff on the 5th floor was so amazing from head to toe you have miss yonique, sandy Barbara Gabriella Esther Marie Rn, Marie TeamLead supervisor, nurse Rosalind. …
I came with my wife to the ER on 10/21/22, waited 5 hrs., ( UNACCEPTABLE ), due to dizziness, nausea, high blood pressure
170/110, no medication given to bring down the blood pressure until being seen, …
Carole Jenkins is great.nurse, I cannot even describe her qualities except to say she is great. She get 10 Stars first going for going above beyond. Thank for such good care. …
Food host shery was the best and she took very good care of me . All needs was met and we need more host like her . She makes your time in the hospital very comfortable and welcoming. I’m happy that she was my host .
The nurses on 4 East were awesome. I just wanted to say thank you to them. Everyone on 4 East took great care of of me during one of the toughest times of my life. I want to mention everyone by name. Ausjoli. Donovan. Emos. Pauline. Rose. …
Food hosts Mary Anne and Rosalyn were professional and took such good care of my dietary needs. They both go above and beyond. You should be proud to have them as employees
Love this hospital. The staff is always friendly and they provide excellent care you can rely on. I would recommend coming here to anyone in need of great urgent care.
This hospital has a lot of growing to do they lack trained professionals. I feel like it’s a circus when I’m there . No one ever knows what they’re doing it’s like they all just graduated from trade school or something nothing makes sense …
The pre and post surgical staff were very good. And my day nurses were good. My nighttime nurse became a nightmare
She forgot to change my drip bag it went completely done. I had low blood …
Had a procedure done with the cardiac Cath team. Jodie, Jess, and everyone involved was so great! Hopefully I don’t need to come back to the hospital but if I did, I’d love to have them again!
The staff was nice. Marie in radiology was super helpful with getting me my scans promptly. Security is nice as well. Very helpful.
I hate this hospital with a passion. Just love milking insurance companies. Just take a 10 minute drive to north Broward, you’ll be glad you did. They accepted my VA insurance then once I’m discharged started sending me bills the VA refused. This hospital is even trying to overcharge the Veterans Administration. Scammer alert🚨 …
Food host sherry is very polite and knowledgeable within the HCA community. Her positive attitude and professionalism goes to show customers that “she cares”. A valued team member to say the least!.
The staff is well manner and responsive to their patients, I was well taken care of by every Tech, Nurse, Doctors that entered my room. The best experience I’ve ever gotten within a hospital facility.
STAY AWAY IF YOU WANT REAL MEDICAL ATTENTION!!! If I could give ZERO stars I would. This place is full of incompetent medical staff. The quality of care here is sub-par. Dr. Kurtom does not care about being thorough. Clear cries for help …
I was Schedule to have a cardiac catharization on 11 /29/2022.
From the moment I checked in with Registration straight through to the Procedure I was Treated Royaly. …
I was referred by an urgent care center to go to the ER. After waiting and waiting, I saw a doctor VERY BRIEFLY and he promptly turned around and walked away. Nobody put a stethoscope to my chest to listen to my heart and lungs, for which …
6 STARS! Mom age 95 came into the ER with a UTI and was sepsis from a bad blood infection too. She went from the ER to ICU to PCU to Tele which was positive progression each time. The docs, nurses and staff were amazing during mom’s 10 day crisis. They communicated well and were always patient. Off to rehab tomorrow! Thanks so much!!
Recently I had the Watch
Man device surgery at HCA NorthWest Medical Center. Received excellent care and support from both Dr Schultz and Dr Satiaji and their staff. The outpatient …
My nurse, Melissa Peterson on 4 South is an excellent nurse, caring, and pleasant at the bedside. Very helpful to our entire family. Thank you to you, and all the staff! Sincerely, Dave Toro
My nurse Althea was very nice and comforting. Dr. Amey was amazing and got me in & out very quickly with prescription sent straight to the pharmacy by the time I was discharged. Thanks again for everyone’s compassion.
We were in a new hospital area, 4 East side of the hospital it was clean and neat and the staff made us feel very constable, safe at ease. Keline, Natacha, Islam, Busy, Donovan, people in the admin department were patient and understanding …
My father was admitted to Northwest and I want to thank all the staff for their amazing work and care for my dad. I also want to thank all the members of the 4th floor unit for their anazing care and we want to thank Nathalie RN and …
I walked in with a lot of pain but from the ER to the 4th floor, the hospital staff made me feel like someone understood my pain and cared for me. The nurses of the 4th floor were caring and loving. Even though I was screaming from the pain …
Loann, provided exceptional service to me while I was in the hospital for three days. She was also very nice to the elderly lady that was beside me. When you’re in a situation where you’re feeling sick and cannot control what is going on …
Great professional medical care. Very attentive . I felt genuinely welcome by the reception staff, nurses and physicians. My sincere thanks for the excellent medical procedures and hospitality. A 5 Star experience. HNB
Amazing care from all staff. My nurse Sahar is absolutely delightful. Housekeeping was very accommodating and meals were good.
Thank you everyone for the incredible healthcare.
Most confusing Hospital visit ever. The date of the outpatient procedure was changed at a late date. My Doctor told me it would be a 10 minute procedure but I was awakened after two hours and told they could not complete it as the Hospital …
Everyone has been outstanding.
Ms Busy Bee (housekeeping) stood out the most. She goes above and beyond to …
I’ve been there a few times, and gave birth to my son there. Honestly, I only have good things to say about my experiences there. Doctors and nurses were wonderful. Thank you HCA Florida Northwest Hospital!
My mom is in a room on the fourth floor surgical wing and the staff have been wonderful to her. Particularly I’d like to mention Beatriz aka “Busy Bee” in housekeeping who is a delight and enthusiastically made sure we had everything we needed.
Wow! is all I can say during my stay at the HCA. From Thursday January 26th-Sunday January 29th 2023, I had a chance to meet some extremely wonderful human beings Ms. busy bee; ( Beatrice) Ms. Nicola Ms. Ziggy from Cleaning Team. The …
I was very please with my hospitlization at Northwest, it was my first time there. Especially at the ER department that did not miss a beat in taking care of all patients from waiting room because the rooms in the back were full. Great job!
Pedro Lovely PCT of the 4th is one amazing man when it comes to his patients. He is so compassionate, always willing to help you. Always making sure that you are comfortable and cared for. He definitely deserves a 5 ⭐️ Rating.
Ms lo Ann from food service make my day.. 1st she came in this morning with an happy birthday to me that’s was so sweet 2nd she came in for lunch with a cup cake that’s means a lot to me when you are sick laying in this bed without family.. …
Very unorganized, no privacy. People we’re getting medication through their IV in the waiting room. The people that collect your insurance information was also in the waiting room asking your personal information absolutely no privacy at …
I went this morning with my son, when they called us for a swab, the guy with right ear piercing and tattoos. He was a dark skin guy, did not change his gloves, he used the same gloves he used for the previous patient, touching my 1 year …
It’s like they expect you to be playing musical chairs while you are sick. I was there from after 9 pm one night and didn’t get anything for my primary complaint until after 1 am the following morning.. For a 1st world country there should be a more efficient system they can utilize.
Horrible experience in the ER!! So many reasons, they did not ask me for my medications, so in the end the “Dr” called in Percoset, which I cannot have. The Dr, only asked me a question, then asked IF “I” wanted a CT scan. Ummm hello I Have …
Overall pleased with the treatment and staff, with one exception.
Upon being released, the IV had to be removed from my right arm. The person (nurse?) who removed it, simply placed a bandage of gauze with 2 strips of tape over …
11/7/22 found out my father was in the hospital. He was on the 6th floor and don’t remember all the name of all the ladies. They were so good to my dad, myself and my wife. …
Had to take my wife there because she fell and couldn’t get up due to really bad knees and arthritis. Here knee blew up like a basketball and she couldn’t put any weight on it. …
Natalie was the best nurse I ever had. She made me feel so comfortable and relaxed. I came here so worried and she told everything will be fine. Thanks to Natalie.
Roberta from the cafeteria is amazing… she was so kind and great to talk to… along with the whole team of nurses from the postpartum team, I felt very comfortable and safe…. Thank you sooo much!!!!!
Awesome experience. Nurses and workers there were so welcoming and caring, kept up with communication about what was going on. Very, very pleased with stay there after giving birth to my daughter.
Juliet was so pleasant and happy smile every time she walked in the room. Everyone here is very pleasant and caring. She goes over and above to make sure you have whatever you may need
From the moment I arrived the nurse were all such a huge help and very nice. I was scheduled for an induction on a Friday at 4pm and while the process was painful I had the absolute best nurses. Pei, Marie, Michelle, Mai, Meagan were all amazing and I’m so happy I had the experience I did.
At check in, I was greeted by a kind, caring and professional staff. Check-in was easy and the wait was short.
Allison performed my screening; she was warm, friendly and reassuring—-just outstanding. I will not go anywhere else for my screenings.
Overall I had a good stay. The weekend nursing Staff; Dawn Jamie Pam Sabrina Melene and Natalie. The ladies in the kitchen. Roberta. They all made my stay super easy and very pleasant.
My husband had a heart cath done yesterday at HCA. From the moment we walked in until he left today we were treated with respect, always keeping us informed, and extremely polite. The receptionist and registration personnel were so friendly …
My husband Gerald Wervin was in your hospital for three days last week. He was on the fourth floor, The food servers were the best that I’ve ever seen. The gentleman was so friendly and came in and said good night to everyone Zetta was one …
Not many on the nursing staff appeared to care some seemed as if they were just punching a clock. …
I had a catheterization at the hospital outpatient center. The nursing staff was very helpful and caring. The staff in the catheterization room was very friendly and professional. Every one kept my wife and I comfortable and informed during our visit.
I came for a stomach issue and got blood work done. They didn’t offer a scan of my stomach or even a hands on diagnosis of my situation. Doctor talked to me in the waiting room which was super embarrassing bc we should’ve been more discreet …
I was admitted on Sept 10 due to my inability to pass urine and having a temperature. I was visited by the PA of your consultant cardiologist at 11am on Sept 11. She ordered an ultrasound to determine how much urine I was retaining. The …
The staff and nurses were fantastic, helpful and caring! My nurse jacklyn came back from her Lynch early so she could check me out of the hospital. My post op nurse stayed by my bedside almost the entire time I was there.
I delivered my currently 3 week old son at this hospital…. by a scheduled csection. And to say the least, I wouldnt recommend this hospital to anyone. On my 2nd day of csection, i was told it was going to be the most difficult. And it …
My experience with Ms. Sheila (security at the outpatient center) I overheard a very difficult situation with a visitor i was so impressed with how she handled the situation she remained calm and never reacted to the angry/bothered tone of voice the visitor used. She was courteous and helped. She is a STAR
Terrible experience. No interest in the well being of the patients.
They let my father without medicine for hours I was there and even if I complaint asking for help no one came To help.I have to move him acople of time with no …
Thank you so much to HCA FLORIDA NORTHWEST. For helping me through a difficult time with my health. They provided so much support and care to me. As a patient I always felt comfortable and everyone was extremely kind and professional. I was …
The nurse I Had was terrible.she didn’t address my concerns. When I was leaving I had to emove my blood pressure cuff, my oxygen sensor, and ekg sticky probes off my body myself. I have never seen such a lack of empathy for someone in pain. …
I entered the emergency room on Jan 1,2023. I was treated like i was in the Ritz Carlton of Hospitals. Within 1 Hour all my testing was done,Doctor came in and I was admitted to a room. The care from the nurses was top notch!!!
My time spent at this hospital was pleasant from the time I arrived up to the time I was discharged. The staff was very attentive to my needs and wants showing they really care. I recovered in a very nice clean room. As I was wheeled out of …
Amazing experience from beginning to the end. I recently had surgery at Northwest and to say my expectations were exceeded is an understatement. The entire process was so smooth starting at the Outpatient Pavilion to my admission on the 4th …
I was here for 1 week in January as a visitor to my husband who was recovering from surgery on the surgical recovery floor (4th floor, B wing). The staff at the general hospital/post surgery center are incredibly supportive and kind! This …
All the reviews are fluff and are planted!!! This is THE WORST HOSPITAL IN FLORIDA!! My mom came into the emergency room at 3 am 11/10 with pain levels at 10 out of 10 and has been in there for nearly 48 hours with absolutely NO ANSWERS. …
Was not satisfied at all with how everything went this time. Used to like this hospital a lot, but now it seems doctors don’t care anymore. They said my husband would probably need a Cardiac Cath. and they were going to set it up but …
My husband was at Northwest two times in the last 8 weeks.
I could not asked for better care and and complete control of his situation..
The CCU and Symmetry nurses were as good as I have ever witnessed and made it easy to go home a rest. Thanks a million.
Natalie Pórtela is an exemplary nurse. She’s kind, gentle and genuinely cares about her patients. My mother had her as her nurse (Madeline Ocasio) and we couldn’t thank her enough for her all her hard work, care and passion she pours out into anything and everything she does. My god continue to bless her and her family.
I have never met so many exceptional professionals like I did today at Northwest Hospital. From walking in the front door to being discharged. Cindy who took care of me from start to finish and the rest of the crew were Amazing. Thank you .Bobby & Mary Materdomini
Let me brag about this wonderful PSA (patient Safety attendant) named KATRINA DANIELS, that was assigned to our 88 year old mother on 1/23/2023, Her service was amazing! We noticed how caring she was regarding our mother. My brother was so …
The emergency room nurses were attentive when they came to the room. Didn’t get breakfast and I had to go get tests done immediately when I woke up. Never ate until 130 pm. When I arrived to my room 4th floor. They took great care. I went home that evening
The X-Ray technicians were great. They were professional, courteous, friendly,compassionate and very caring. Dr. Jerger was great. She also was professional, courteous, friendly, compassionate and very caring. She explained everything and was thorough throughout the time that I was in the ER.
I had such an amazing experience at Northwest Medical. As a first time mom I was so nervous but every single nurse made me feel so comfortable and well taken care of. Dr. Bunni went above and beyond to make sure my daughter was delivered …
Great medical care and nursing staff. It was easier because there was someone with me all day, but I did notice that the nursing staff was stretched pretty thin. Kudos to the nurses and staff on the 4th floor. Especially Briana and Tina who went above and beyond.
Food Service at Northwest Hospital was excellent! The staff was very professional and attentive. Would like to recognize one of them, Ms. Ephesia who showed me empathy, care and took care of all my food needs always with a smile. Thank you!
The staff members were kind and caring but the medical treatment received was neglectful and boarders on malpractice. My mother was in the ER for more than 12 hours before being admitted. While in the ER they did bloodwork that showed a …
Extremely frustrated and annoyed that my time is not respected. I made an appointment for 3pm for an iron infusion and it’s only after complaining after waiting for 1.5 hrs, about the wait time that there was actually some movement. …
Although I was very pleased with the gentleman that first checked me in, and took my blood work – I was not pleased with the outcome of my visit. I left with many unanswered questions as to why I was going through what I was. I got the …
The radiology team at NW took EXCELLENT care of me and was very efficient. Julian CT tech was expert with administering the CT scan and kept me informed during each process of test! …
the attention was good. but the only complaint I have is that they never asked me if a student could draw my blood!! They left my arm terrible and very sore until now I have a terrible bruise on my right arm. I asked them to remove the …
The emergency department needs to be fixed and organized. Nothing but chaos and privacy is constantly being invaded. Not enough rooms in the back so you will spend at least 8 hours in the waiting room while being taken back and forth. …
My fiance was coming home this evening after her surgery and was still in alot of pain and the nurse on duty Chrislene was nice enough to check her chart and see she was scheduled to get pain medication again before leaving and also was …
The care in labor & delivery was amazing. All the nurses were comforting, understanding, empathetic & gave attentive care. …
The RN Ausjoli that treated my dad went above and beyond during his time in the hospital. All the nursing staff was kind but she was such an advocate for his well-being that we wanted her to receive special recognition. Thanks so much!
Excellent Hospital the staff there are great and very professional.
Also the food was great , my mother loved the food . Thank you HCA !
Never going there again! I was put in a back secondary type of emergency area where the nurses don’t come to and there is no phone or call button if you need help. My bp was a symptom of other issues which I had to find out at another …
I had the best experience recovering in CVICU with my nurse Jenny Bickel . She was one of the best nurses I’ve ever encountered and always included me in my care. Jenny educated me on everything so I was always informed. Jenny very kind very considerate and she made the recovery much easier.
This was an exceptional visit! Waited over 12 hours in ER, but had incredible service by both admitting nurse and ER nurse – Jennifer was amazing.
Finally went to my room only to find out A/C had broken down, but would not …
I had not been a hospital for a long time. So surprised how efficient they can be from check in to check out. …
I love the staff at HCA. All my nurses and doctors were amazing. Took care of me and explained everything I needed to know. Especially Mayim. She went above and beyond to make me feel better when I got sick. Food service was excellent.
My hospital experience from the Emergency room to my assigned room 433A was flawless. The entire staff including Housekeeping and dietary were top notch professional people. My only regret was my roommate who didn’t care about no one but himself and he tried to make everyone miserable. The staff did a great job handling this patient.
I have never been more happier in a hospital in my whole life… Not to mention my beautiful suite they even have an awesome TV nice and big..but better than that the nurses and doctors go out and beyond to make you feel so good… I don’t …
Ms. Bee was the most positive, kindhearted soft spoken angel I met at the hospital. She most definitely knew how to make me more happy as I stay here and change a depress setting to one of bliss. I wish that all employees had Miss Bea’s attitude.
Arrived at the ER with my husband and he was almost immediately seen by the ER doctor. Labs and tests were ordered and very quickly completed. The nurse, David, provided stellar service for my husband and our family; and he did so with a …
Roberta from Food Services was absolutely amazing!!! She provided a delicious spread for me and my husband as part of our New Parent Meal and the presentation was perfect!!! I felt like Royalty!!! Her customer service throughout my stay was also amazing!!! Thank you so much Ms. Roberta, you’re awesome!!!
Awful experience..my stay was miserable. My echo test went awry where it could not be done. I was under and had bronchial spasms they said. Oxygen dropped low. Woke up in a full blown asthma attack …had to get breathing treatments and …
My husband was in ICU this week. His nurse is Kevin has been amazing. He treats my husband with great love and care. He has been able to answer any questions. Maing us feel like we are the only people , he needs to take care for. From the care of my husband to his oom being clean.
Food hostess Sherry has a phenomenal attitude and great attention to detail with the meals. Always has a welcoming smile and great personality. …
The staff on 4East was amazing. The nurses and the Nurse Leaders Maria and Mirdine. They are the best, a true blessing. The out patient lady was out standing. Tall guy in admitting he was great. Thank you I’m so happy.
This has to be one of the worst. My mom was taken to the ER Monday night and she sat in the ER until around 2:30-3:00 pm the nest day before they finally moved her to a room. Every time I’ve called for any kind of update I get the same …
The hospital was great!! but let me tell you about the nurses that were on the 5th floor wawww they all deserve a bonus!!! they go out of they’re way to make you feel better they are loving,caring and they make you feel like home. The …
I gave birth at Northwest this week. I cannot say enough good things about the staff. Everyone was so sweet, helpful, and attentive. Marie in Labor and Delivery is phenomenal! Such a pleasant experience.
I was very pleased with all services received. The individuals were very pleasant and helpful. The cardiac cath lab nurses were exceptional in their patient care. They were very attentive and accommodating to the patient and family.
These are the people that you want during your worst moments. I can’t say everything went super smoothly but I can say the nurses the doctors, the techs, food service and miss B (the cleaning lady) all showed great patience and knowledge …
My mother required a visit to the ER. She was later admitted for a different reason and spent 3 days in the hospital. The staff was amazing. Starting with the ER staff. Everyone was efficient, caring, and professional. They treated my …
Juliet excellent customer service, very approachable, communicates efficiently, is reliable and follow through. She has made my mother who is in 639b stay here, a home away from home. She always has a smile a pleasant personality. Juliet is asset to this and any organization who is blessed to have her on their team. Thanks
The admitting doctor wrote down I had chest pain and dizziness when I specifically told her I had never had any chest pain in my life. Told her that I had dizziness and nausea. Because she wrote down chest pain I was needlessly admitted. …
I was seen in the ER after a Thanksgiving cooking mishap and my experience was excellent. I was seen very quickly and Dr. Slane was able to manage my burn pain. Michelle was my nurse and she was great! Northwest is my community hospital, and my family has been coming here for years.
Poor nursing on PCU. Not once in the 3 days was I offered even a was cloth to was my face. My gown was never changed, nor my sheets. Bedrest until until day of discharge, then the order was changed to ambulate. After being in bed for 2.5 …
My surgery went fine, but my after surgery care was certainly not the best. The hospital is clearly understaffed as far as nursing staff goes. I don’t really want to complain about the nurse I had, because she was doing the best she could …
If I could give this hospital zero stars, I would.
I went into labor at home on December 9th sometime in the afternoon. This being …
I will be honest, I saw bad reviews from this hospital but my experience was wonderful in labor and delivery, and postpartum.
I have the best team when it comes to postpartum at night time, I was treat …
I gave birth at this hospital. What was supposed to be a natural delivery turned into an emergency c-section when my sons heart rate dropped down to 70. While in labor and delivery my nurse Mei was so thorough, intelligent and …
I, Marilyn Pierre, was extremely impressed with the quality of care I received on 10/25, prior to, during and after my surgical procedure. Dr. B. Zaragosa and his team were attentive, informative and outstanding in their responsiveness to …
My father in law is the hospital and they have a excellent service. The house keeping Beatrice she was very nice even is not her job to do she bring water and cups for me, I really appreciate her attention and the love how she did her job. Thank you for your help.
Everyone from beginning to end was ABSOLUTELY AMAZING!! I really appreciate Ms. Busy Bee and Nurse Tatiana and Nurse Natasha!! And the Director Maria… just everyone was so kind and considerate!! Last but not least my Doctor and surgeon Dr. Jessica White Videa it doesn’t get any better than her!!!
Called hospital and spoke to Marco to see if I could just walk in and get an xray as ordered by my physician. He was so nice and answered all my questions leaving me with a feeling of confidence in HCA FL NW hospital. Great employees from …
I was taught that respect and manners take you a long way in life. among that treat others the way you want to be treated. Needless to say, when you are in good spirits you are able to speak and command the respect you feel and know you …
First let me say I’ve very appreciative of all members of this team who decided to become a nurse, physician or anyone that dedicates their life to help the sick, wounded or critically Ill. Special shout out to Nurse, …
What an outstanding and caring staff you have in Ms Busy Bee, Ms Ellen(floor nurse), Ms Mary Anne (food services) and Pauline, also floor nurse. Truly made a big difference in this hospital stay. 5 stars to them!
The day I went to Northwest I started off at the ER and then admitted the next day. The ER was packed and I was positioned in the hallway due to having no rooms available. The doctors in the ER were very communicative and the nursing …
On behalf of my mom Carmen Lindsay, I’d like to thank the staff at Outpatient Registration & Outpatient Lab for their service. In addition, Maria, Alex, Anna and the OR & Recovery Team…thank you guys for taking such great care of me during …
Sherry and Juliet has been my food host. Not only is the staff & Sherry attentive & kind, but if I am to be released today, they’re going to give me a “doggy bag” so I can take food home rather than having to cook dinner straight from the …
Best hospital experience EVER from I entered the registration I could feel the attention and the speedy way things are handled. I was greed immediately as I entered the door. Everyone was so nice My nurse Ausjoli was so patient and nice I …
My experiences here at northwest have been nothing but amazing! All the employees have been professional and friendly. The care has been top notch. I felt like everyone there was giving me the best care. Ive had 3 visits between myself and …
My 88 year old mother fell and broke her hip and arm. The staff at North West medical has been fantastic! Especially Mary Anne the dietitian, Ms Busy Bee the housekeeper and Patrice the technician. They go above and beyond to make sure my …
The Staff and doctors where extremely helpful. From the ER staff to the wonderful lady who made sure my room was clean each day up on the 2nd floor. I wish to say THANK YOU to everyone who made sure I got better and could go home as quickly as possible.
Had a new experience there today!
The staff, unlike my previous experience, were all wonderful, kind, patient, & …
I just wanted to share our great patient experience at HCA Northwest. Our insurance changed and last minute we were told we needed to have our baby delivered at Northwest. A special thank you to Colleen Virgins and her incredible staff for …
Everyone was Amazing from Housekeeping to the Dietitian. Everything so clean and kept clean. Also everyone asked daily how my son was feeling. Not only did they take amazing care of him but they made sure to ask me & take care of me too. …
My son was born prematurely at 33 weeks. I had an amazing L&D nurse Brittney who supported me through an emergency C-Section. My son went on to spend 38 days in the NICU where his outstanding doctors and 20+ nurses helped him get healthy …
Excellent service from the Labor and Delivery and Postpartum Unit at HCA Florida Northwest Hospital. You all did your very best to care for my newborn and I. The process wasn’t an easy one but you all made sure that I was comfortable and …
I have had to avail myself of the different hospital services at Northwest, through the years, due to a medical condition. I must say that I have been treated very well and professionally most of the time from Emergency, Outpatient and …
I have been given excellent care. Every one has been kind and thoughtful. Putting an extra pillow behind my head and making a fresh pot of coffee were part of my day Thank you to all especially nurse Cindy and Mary. Dr.Singal and team were amazing. I was so at ease to whole time.
The sign in process was very impressive and well organized. The Pre-Op staff were nice, knowable and keep things on the schedule.
The food service representative was wonderful. Friendly and paid attention to …
The staff are very accommodating,and friendly. Especially the house keeper Busy Bee, she is so encouraging, up beat and joyful. She also made sure I (the mom was taken care of and comfortable, which is beyond her duties. Thank you to all the staff for making our stay a pleasant one.
There’s a program on the TVs that show the names of your doctor, tech and nurses, your patient goals and last pain meds. Nurses are great. They’ll come in and tell you what they are there for. They’ll ask you if you need anything. When …
WORST NIGHT of MY LIFE, The Outpatient Department and Surgical Staff were very professional and caring. Thomas the Food Server who didn’t even receive the order was fabulous in getting me fed…GREAT FOOD!! …
By far i hve gone to this facility twice for blood clot and my experience has great . First the Er.doctor took her time explaining the situation. The only problem is that they are short staff at the ER. But it’s clean and nurses doctors …
I was in the hospital a few weeks ago after experiencing a flare up with my Lupus. Easily one of the worst four days of my life physically! However, the staff at Northwest Hospital made the experience a lot easier, brighter during that …
I arrived at HCA Florida Northwest through the ER and later got admitted for hospitalization. The whole experience was outstanding. Everyone from the Medical Staff, to the Nursing Staff, to the Technical Staff to the janitorial, admin, food …
Northwest Medical center is the worst hospital. Do not ever take your loved ones here for medical help. My mother was a patient here recently and the care she received was horrible. They don’t care about elderly patients. They are so …
I have been to this hospital twice so far: once for my surgery, and a second time due to possible complications. I’m not looking forward to the ER bill but every doctor and nurse I encountered was wonderful. I have a lot of anxiety, …
Nurses and Doctor of my procedure an ultrasound biopsy were fantastic am so scared of needles and the nurse hold my hand as comfort so i could relax she was so kind and warm .The pathology department were also excellent. Oh I love ❤️ …
My Mother-in-law was admitted for hip surgery last month. Having a private room was a pleasant surprise. Donovan, a Charge Nurse on the 4th floor, went out of his way to make sure our needs were met. He communicated with us on a regular …
I had a 5 day stay after surgery. Everyone was wonderful. My Pct Stephanie was amazing. No matter what I ask for if she couldn’t help she would alway find someone that could. Truly a rare gem. Ausjoli was very kind, understand and super …
My experience from the ER to the discharge was excellent. However, the discharge was a disaster. On the day of release, all my doctors stated they released me before noon. It was then up to the managing doctor and the nurses to create the …
This was my 1st visit to this facility & all I can say is what a great experience! From the time I entered the building until the time I departed the service that I was provided from the staffing was impeccable. The team that I would really …
Food host Sherry
Doing my time of pain and sadness, this sweet woman took the time to help me get through the liquid diet and the prep solution I had to drink she was able to …
My experience at HCA Florida Northwest Hospital was very good. Everyone was very helpful especially the nurses. My nurse Jacqueline was the best. I can’t thank her enough for the wonderful job she did. The recovery team was awesome and was there for me as well. Keep up the wonderful job you all do. Keep shinning!
This hospital is amazing, the emergency room staff were amazing. I went in last night because I’m currently pregnant and was bleeding. I never felt so reassured and cared for the way that I was. My baby is ok and I really appreciate …
From entering the emergency entrance everyone was polite very helpful and was concerned about what was wrong. After check in the entire staff was very nice and attentive, even though it was during the Christmas and weekend holiday. All …
We were at HCA Northwest for the induction of our first child. We could not say enough good things about the every single person we came in contact with during our 4 nights stay. We were induced starting Friday ant 8:30pm and Our daughter …
Ms B house keeping is the best I have never seen a person with such an amazing personality and heart. She makes your stay there so comfortable and warming. Make sure when you visit ask for Ms B. Over all the staff is amazing treated me with care and made sure all my needs were meet. Food is also amazing this is a 10 star hospital
I went for my yearly mammogram and I am grateful to have S. Alison N. Senior technologist address my concern and reached out to my PCP on my behalf.
The department was well maintained and a beautiful unit. I would also like to …
My mother had back surgery recently at NW HCA, I have to say everything was super clean and most important, the staff is amazing. The nurses were helpful.and went beyond to make my mom feel comfortable. Miss Busy Bee came in, introduced …
What an amazing experience, my birth was so peaceful and all the nurses who attended me were so caring and had amazing bedside manner. They were very attentive of me and my baby. I have zero complaints at all, dawn especially was so sweet …
I attended this hospital for labor and delivery with insurance UnitedHealth Care. I would say that this hospital was better with more security. They let us have 14 month daughter stay with us which was a life saver because didn’t really …
Nurse Sara – is so compassionate and helpful. I had the pleasure of her care for maybe 4 days and to say she made a difficult experience easier and bearable is an understatement! Best nurse ever! …
My husband’s emergent needs were addressed immediately. Then he was placed comfortably until a doctor could administer AWESOME treatment. (Oh, and my husband told me that the nurses in the procedure room quite fancied him! LOVE IT!). Completely recommend!
The staff at the hospital were very nice and took care of me while I was hospitalized. They explained me everything about my procedure in details. After surgery I was in a recovery room the nurse was nice and asked if I need anything which …
The only reason I’m giving it 3 stars is because of Katrina Daniels, the PSA that worked on the floor I was on. Katrina is my angel. When she saw the condition I was in and how I was being ignored by other hospitals staff. She stepped into …
I am Pierre E. I was admitted to the ER at first and then I C U for a mild stroke for 3 days, my stay was enjoyable, the staff from doctors, nurses to house keepers were highly trained, professional, courteous, friendly. Those people …
I wish I could give 5 stars based solely on one of the nurses I had but it wouldn’t be a fair assessment of the hospital as a whole. One of the nurses I had in Labor and delivery, Dawn ( overnight shift) was excellent. I give her 5 stars. …
The staff in the operating room was amazing! Especially Cindy and Thais…I wish I could remember the other two nurses names but they were amazing as well. Thank you all 3000x You are making the World a better place. Thank God for people like you. I wish words could do justice but they fall short. Thank you so much for everything.
This is a 5-star experience. We were greeted at the door. Everyone was so nice and professional. It is apparent that the staff truly care about your comfort and well-being. Everything is so clean – it’s like staying at a resort….where you have surgery. I was so impressed by the entire experience. It is what healthcare was meant to be.
The nurses here are always great. Highly recommended for maternity, literally never having a baby anywhere else but here! And Busy B the housekeeper I’ve met her multiple times through the years from having babies and she’s always amazing!! …
Had my mammogram here on Tuesday and have been having them here for years, Alison the tech who does the procedure is so good, she makes sure your comfortable and at ease. The girl at the front desk Marie checks you in is also a …
wonderful staff, they took good care of my princess. Christian in ICU is amazing and made sure we received the best care. The doctors were amazing, especially the Neurologist who made sure my Babygirl was cared for and all the nurses on the …
I was in this hospital for four days. I can not say that my nursing staff was good, they were not attentive, and dropped the ball quite a bit. The person who took my vitals Patrice was ABSOLUTELY AMAZING, as well as the student nurses. So …
Our mother had back surgery and stayed a few nights to recover. The staff has been amazing but I wanted to give a special token of appreciation for Mary Anne the nutritionist for taking the time to get to know my mom and provide her with …
My daughter had her baby by scheduled c- section. At first everything was great. Than she was moved to postpartum unit. The night shift nurse was great, than came day shift. The nurse came in so pleasant , but did nothing for my daughter. …
They took great care of me on the 4th floor. Nurses were so amazing and the care team was very attentive. Doctors were great- I had a GI procedure done and the team was professional, thorough, and kind. I was checked on routinely and …
Food host Sherry . Nurse Sara and all the staff are amazing. I am a picky eater and to my surprise I enjoyed the meals. My experience from the emergency room was quick, efficient from the security desk to the doctors. My interaction …
Well, this was my first time at the hospital. It was very clean. My hand surgeon Dr.Yalamanchi hand surgeon. He was polite very soft-spoken. And I heard that he was a Great great Dr. I just did not like the fact that I stayed from 12:30 …
I have had many hospital stays through the years with various immediate family members. This hospital is a cut above the rest. The staff is a family and they treat you as family as well. The care was excellent. The nurses are compassionate …
The staff here is always so pleasant. I feel like they genuinely care about my health no matter how big or small the issue may be. Previous experiences at other hospitals have felt like I’m not being heard but not at Northwest. They are …
I just had a baby at Northwest Hospital and it greatly exceeded all my expectations. My entire care team was really exceptional! Sharon in L&D is an amazing nurse, I don’t think I could have made it through those 12 hours without her! …
This hospital is amazing. Had seizure and girlfriend insisted here because we dislike West Boca that much. Anyway everyone here is so caring and helpful. I am not sure her position but Amanda was the best. Super friendly and immediate …
The medical staff was amazing. However, I missed several meals due to the fact I was moving rooms (5/6 rooms in 8 days). Luckily, my husband was able to bring me food that I wanted/liked. I also had an issue getting my medication on …
Hospital was clean and the staff was very friendly. They were familiar with my Dr. Doctor Jose Luis Terrazas, MD gave him positive feedback and who did an amazing job. Explained everything to me in detail. He made me feel 100% comfortable and confident about my procedure.
I had a heart catherization at this hospital today. What a Great experience. Started with a pleasant and helpful greeter in a modern, clean, large waiting area. No paperwork to fill out. A tablet was provided and most of my info was already …