Canopy Credit Union provides online banking, credit cards, mortgages and loans with low rates and fees. Experience the difference today. Become … See more
Very very very terrible customer service, no business awareness, everyone was rude from desk associate to supervisor. Needs customer service training bad
Canopy was the only credit union that would accept me as a member to set up a bank account a few years ago, and since then I’ve opened several accounts and been approved for an auto loan and credit card. …
They don’t put any tax documents online for you to download and have access to when you need it. Online only gives you some monthly statements. Some periods are in quarters and they wouldn’t get me a monthly statement as the quarter had not …
the customer seevice was terrible, i got hung up on 3 times and they made what should have been a 15 minute process a 2 day process, wish i could give 0 stars
I don’t like this at all. It’s cold and impersonal to walk in and see machines instead of the smiling faces of the tellers. I miss Spokane Federal Credit Union. Technology isn’t so great.
I have never had a bad experience here. The staff is wonderful, I got a great loan when I needed it, and they helped me set up my first checking account.
Absolutely shocking how much better the experience is versus a national bank. Frankly I’m a little ashamed it took me so long to venture down this road. Regardless of your situation, DO NOT spend another minute with a big, national bank!
Grover went above and beyond to help with an unusual situation I was needing help with. He answered all of my questions and found a solution very quickly!
Always have great service here. Been a member for decades. Elvira at the front desk always greats me by name. Today, Spencer gave me fantastic service!
Staff has been friendly and helpful these last 2 months since I’ve joined sfcu. shared branching is a real plus since I am with numerica and stcu too, it makes it real easy to move money. no matter what part of town ur in there’s a branch 5 min. Away
I love how fast everything got done I was able to get a loan for my truck with in a couple of days and I’m sure there even faster then that there work is amazing and I highly recommend them thanks to Ryan and Issac the 2 loan officers I worked with 😁🤘 …
The staff listens and is happy to help in anyway possible. I have been with them over 20 yrs and they treat me well. I would highly recommend this Credit Union. You won’t be disappointed.
Useless credit union, they got these new ATM things to replace real tellers and they’re garbage, and the hours for their drive thru just up the road are useless and pathetic for a working man who would have to take time off of work just to talk to a teller. As soon as my loan is paid off im pulling my accounts from them. Garbage
I love this place, they are always there to help. I just refinanced my house with Leah and she was awesome. She was on top of things and got things done in a quick and professional manner.
The new machines are useless. You have to bend over to read them. I can’t read the screen at the drive thru without getting out of my car. I feel sorry for the tellers who are now stuck staring at screens trying to be engaging. Not much …
Just joined up and couldn’t be any happier! Ed came to my work and set me up, I then met with Liz at the bank and within 6 hours of being a member she called me back and was able to reduce the interest on my car loan by 4.5%. Happy camper so far!
Came in for my first auto loan and was approved. Jon Maroni is a great guy and helped me a lot. Very cool guy. The staff are amazing too. Definitely a great place to bank.
It was a pleasure working with Sara C. In the loan department. I appreciate her helping with my financial needs. I am and will always be a loyal canopy customer.
Was told I was approved for an auto loan and then never heard back from them until I got a denial letter in the mail. And now I’m getting calls to remove my post because it makes them look bad for being a shady business and lying to people …
Worst customer service, the females working at this branch NEVER answer their phone, NEVER want to work with the customer, HORRIBLE, HORRIBLE service! Do NOT bank with them!
I use to be a member when it was Spokane Federal, and I work at Findlay Dodge Jeep and Chrysler and refer a lot of my Customers to Kara Reyes who is a awesome part of the team at Canopy
Best credit union in the whole area. They truly strive to help people who are trying to start building financial responsibility. Every experience with them was stellar! Thank you from bottom of my heart!
Has always been so helpful and the staff is great. I have been a member for over 5 years and have never had one bad experience. They go above and beyond ever bank I have ever had. They have prevent my personal info from being stolen and make things so easy. Best bank/credit union you could ever ask for.
Lady I talk to on the phone was very. Rude I understand that they might be having a bad day, but it is no reason to be rude to me. I love canopy credit union and that lady need to learn some manner on how to talk on the phone.
I’ve been banking with Spokane Federal Credit Union since I was 5 years old and they’ve always taken care of me. As I move around the country, I’ve had other banks but I’ve always gone back to SFCU and even out if state bank entirely with them. Shared branching makes everything so easy!
This is one of the best banking options you will find in and around Spokane. I opened an account in 1976 and have been a member ever since. The employees know their customers and are exceptionally helpful and competent. I have also found …
Recommend! They took a chance on my husband and I with an auto loan, and we’re approved. We don’t have great credit so it felt nice to be accepted! Awesome staff, we worked with Jesse, nice guy. Go see them!
How can they make things harder? That seems to be their mantra. If you don’t need anything more than basic checking and savings, they’re adequate. Every single thing beyond the most basic of services was made more difficult than necessary. …
Sara Cooley is the BOMB! canopy credit union is the BOMB! I will hug Sara everytime I see her thanks for taking the chance on this old man bless you all you have helped change my life and those tears were very real and still are as I type this
Sara Cooley at the main branch is a Rockstar at her job! Very helpful, fast, and thorough on what she does. Any questions she is there to help! So if you need anything Sara Cooley is the best! Thank you Canopy for being awesome in general!
While their interest rates for homes and cars may be low, their return on term accounts is also low; you might as well just buy t bills. Meanwhile, their one step authentication is rather insecure. Every time I enter the branch I hear …
I think the remodel is great, and have no complaints about the service. I would recommend using canopy. I love the updated online platform! Please bring back night drop. My credit score dropped 70 points for missing a payment. I can not physically make the payment based on their hours.
My grandmother is 83 years old she has been a Spokane federal credit Union member for 65 plus years. It is impossible now for a person in their 80s to come into your facility by themselves and talk to a person face-to-face and make a loan …
Mallory was BEYOND helpful! I have purchased a lot of vehicles and this has been THE LEAST stressful and most productive. They really value your time and will do what it takes to make you happy. 5 star Generals
Sara was extremely helpful through the process of applying for a small personal loan. The process was easy and painless. Their new Valley location is so cute!! The guys in there were helpful for getting a cashier’s check. Definitely will be back:)
Kate is pretty amazing, took care of things quickly and when things changed direction she also changed direction and was still able to take care of my interests. Her colleagues are also on the same page, everyone seems to work pretty well together there. Thanks Canopy for a pleasant experience.
I used to love this bank. Now, I am just disappointed. They make unauthorized changes to your accounts. I had my Kasasa checking account set up to be declined if there were insufficient funds for a transaction. This came with a $4 fee. Over …
I just got my first car loan with Canopy and Sara Cooley was so helpful, she worked wonders for me to get the loan by myself and everyone at canopy has just been very wonderful and I love the atmosphere.
Been a member 30 years, my parents 50+. Ever since the announcement of the change to Canopy from Spokane Federal the service has gone down hill. The 2 times I’ve happened to deal with Thea on the phone she’s rude. She needs another position …
Mike Brown, Member Advocate at Canopy Credit Union, sure lives up to his title. Mike was so helpful and efficient. He promptly responded to my inquires and processed all documents quickly. Everything I needed was handled within 24 hours! …
Very frustrated. I had paid off my auto loan and waited 7 weeks to receive title to my vehicle. After 7th week and still no title, I called and they told me that they never even processed it yet as “we have so much going on”. I was pretty …
This business has made a huge impact in my life. After months of work cleaning up my credit I contacted Jesse Rose and applied for an auto loan. This guy was great. Very good at his job. Answered all my questions and pointed out things to …
Awesome service, personal people, realistic expectations! Every time I have needed to do financing for my car or personal loan, they have done it in record time, easy as can be. They work with me, allowing me to do the document signing via …
I’ve belong to Spokane Federal for over 40 years. Canopy doesn’t hold a candle to them. Canopy took away our time line loans, had some of the highest rates for loans, went to drive through banking and needing appointments for general …
I have had the pleasure of working with Kyleigh on multiple loans, and every time I do, she always makes sure that the finest detail is the best it can be for me. Whether it is payments, amounts, etc., she always goes above and beyond to make ends meet where they need to. Super grateful for Canopy hiring a great worker!
Big thank you to Canopy Credit Union for approving me for a loan to consolidate my high interest credit card debt and get me on the right path to paying off my debt faster and more efficiently! …
Had a great experience working with Leah Nathan. She was outstanding and very professional, helped answered all questions and concerns. Returned every phone call and email in a timely manner. KUDOS to her and the Canopy Credit Union staff.
I understand there have been many changes but this is beyond tolerable. When you cannot have reliable access to your accounts something is wrong. I will sincerely miss the lovely people I have worked with at Spokane Federal Credit Union but Canopy CU will no longer be my credit union.
I had the pleasure of working with member advocate, Mike Brown to handle my personal loan and the experience could not have been better. His professionalism and eagerness to help was extremely refreshing. He kept me informed and stayed in …
My husband and I are new to this bank and we really wanted to write a review because we are so happy with the way things are going! I’m actually excited to be banking with Canopy because they really help people and give good advice about …
My new favorite bank!!!! They have been super helpful. With everything I have needed. Renee worked hard with me on helping me getting a loan, that will save me hundreds of dollars. She was super kind and patience cause my case was a little …
Renee Lance was AMAZING helping her buyer clients purchase one of my listings. it was a very prolonged, complcated , unusual purchase, and she gave it her all, even though it was a small sale for real estate. I have worked 18 years in the biz with hundreds of lenders, and Renee went above and beyond !
Our company had the opportunity to meet with the whole team at Canopy Credit Union for a 4 hour safety training. They were such a wonderful group of kind, caring, and really down to earth people. We could easily see that nothing was more …
This is the worst place to bank Ever. You walk in to deposit or withdraw cash no real bank teller will help you they direct you to the atm. My debit card never worked from this place unless I ran it as credit. Constantly being denied at …
This Credit Union is Amazing!!!!
Never thought with my Credit Situation i’d ever get a Car Loan or a Credit Card, but here we are…..From the Car Loan to the Credit Card, the bankers have been …
Great Customer Service. Everyone has been extremely helpful and understanding. Getting loans went smoothly and in a timely manner. We recently worked with Sara Cooley at the north branch and she was great!! Very good communication. Thank you!
A financial institution that evolves with the ever changing demands of its customers that also delivers exceptional service is hard to find. Well look no farther! I grew up when social security checks came in the mail on the third of the …
Canopy Credit Union helped me with my account (debit) today and I’m very fortunate to be a member for over 30 years! Thank you again for continuing great customer service!
Canopy Credit Union has been incredibly helpful, Sara L has done wonders helping me apply for a loan and set up an account all over phone/ and email due to my work schedule. I couldn’t have asked for a better experience, or better …
I have been a member of SFCU now Canopy Credit Union for over 20 years. Their loan process has always been the best. I recently applied for a signature loan through Canopy Credit Union. I got the pleasure to work with Sara C. She made the …
I went into canopy credit union in spokane valley to work with Chandy Robb for my financial matters. The service and willingness to work within my means to meet my needs were exceptional. Chandy had patience with my questions and took …
I recently applied for a loan through Canopy and Sara C. made the process incredibly easy and quick! She was available for any questions I had or clarifications needed and I felt confident with my information and finances in her hands. As a …
Fantastic service! I applied for a new credit card and worked with Sara Cooley. Sara made sure that I understood all of the different card options and made the whole process quick and easy. I will definitely recommend Canopy and Sara to my friends looking for a credit union that goes the extra mile for their members!
Sara and Ryan at the Francis branch are the reasons we are moving 50% of our finances to canopy and we have only been with them for a month! Their focus on customer service is incredible!! It’s the first time in years we’ve felt any care …
You will have problems with this credit union, they have randomly shut off my debit card before the expiration date before , I just got my car / wallet stolen and it took me 2 days to cancel my card , there was no 24 hour fraud hotline. …
Great credit union with amazing people. I have been working directly with Sara Cooley who is amazing. She was prompt and answered all my questions. Ended up getting a better deal than I expected, which was a great surprise. I decided to …
I have been a member of Canopy Credit Union (previously Spokane Federal Credit Union) for over 20 years, and only recently under new management have been having some major issues. This credit union does not put their members first and has …
If I could write this review with 0 stars I would. I am so dissatisfied with the service I have received.
Nothing but problems with my account and my card from the beginning. My card …
Will NOT go here again. Do not recommend. I had an account here for 20 years. I put tons of money in to savings for my honeymoon. I moved one time. It was a couple months before I went in after I moved. I went to pull my money out for my …
I recently had the opportunity to work with Sara Cooley – she was my member advocate for two loans. The communication and timeliness for the processing of these loans was amazing. She was very friendly and efficient, which was so …
I signed up on-line to become a member. I received an email from Sara Cooley and a voice-mail from her. I explained to Sara my intentions for banking with Canopy, as recommended by a few family members, and she heard every word. Sara has …
I wanted to make sure that Canopy gets the praise that they deserve for the efficient, fast, very professional and stress free service!
I was recommended by a friend to refi through them because the big mortgage …
Sara Cooley provided an excellent experience in helping me with an auto loan. At first I applied to refinance a vehicle that I already had a loan on with them. I then decided to trade my vehicle in and she made the process seamless. She …
What was once a trustworthy institution, has become a nightmare over the last 3-6 months. Customer service from this credit union has really suffered. …
My wife and I have been so pleased working with Canopy Credit Union, especially when it comes to getting help building our credit score. The fact that they offer free access to their financial advisor really blew us away. Kurtis has gone …
I’ve honestly never had a better experience probably with any type of business as I did with Canopy credit union. I applied for a personal loan, I received an email from a loan officer or worker, Kate Taylor, and I received the quickest, …
Fantastic! I am very pleased to have switched from Bank of America to Canopy.
They’ve been very helpful in helping me raise my credit score and the atmosphere here is very friendly and supportive.
I had a very positive and professional experience working with Leah Nathan and the Canopy Credit Union team on refinancing a loan. I highly recommend the Canopy Credit Union based on excellent customer service and good communication throughout the process.
Canopy made my experience of getting a HELOC painless and quick!! Jessica Sengbusch was the best agent! She was prompt in returning emails, knowledgeable, professional and friendly!! I would recommend Canopy to anyone interested in obtaining a HELOC!!
My favorite credit union in Spokane. Super friendly and professional staff that actually care about their members. I’ve been a member here for 8 years now and have no plans on changing that anytime soon.
Switched to canopy a little over a year ago and I have never looked back! Lupe especially as she set me up with my new account and helped me add my wife later. I don’t feel intimidated like I used to at my old large banking corporation. They’re super friendly and helpful and I feel genuinely appreciated as a member.
I’ve been a member at Canopy almost my entire life and have had the BEST experiences with them. They truly care about your story and don’t make decisions just based off of your credit score. They take the time to get to know you and …
Very very very terrible customer service, no business awareness, everyone was rude from desk associate to supervisor. Needs customer service training bad
Canopy was the only credit union that would accept me as a member to set up a bank account a few years ago, and since then I’ve opened several accounts and been approved for an auto loan and credit card. …
They don’t put any tax documents online for you to download and have access to when you need it. Online only gives you some monthly statements. Some periods are in quarters and they wouldn’t get me a monthly statement as the quarter had not …
no atm no how
Great place wonderful people and interest rates are very low love this place
the customer seevice was terrible, i got hung up on 3 times and they made what should have been a 15 minute process a 2 day process, wish i could give 0 stars
What an incredible bank. Thank you for all of the help and guidance! Jeremy, Jessica and the team there are one of a kind
Great credit union with unbeatable rates and smart, attentive staff. Highly recommended!
The Canopy App and Calling staff for ANY banking remedies, is always SO frustrating…😔😒 …
I don’t like this at all. It’s cold and impersonal to walk in and see machines instead of the smiling faces of the tellers. I miss Spokane Federal Credit Union. Technology isn’t so great.
Thus credit union does not help they lie I will never do business with this credit union ever again bad business don’t bank there
Isaac was very helpful and provided fast updates as the loan process continued to progress. Would recommend.
Site difficult to use. Confusing nearly impossible to check account balances. Making personal visits to the credit union not much better.
Obtained an auto loan hassle-free. Decent interest rate…fast service. Thank you!
I have never had a bad experience here. The staff is wonderful, I got a great loan when I needed it, and they helped me set up my first checking account.
Absolutely shocking how much better the experience is versus a national bank. Frankly I’m a little ashamed it took me so long to venture down this road. Regardless of your situation, DO NOT spend another minute with a big, national bank!
Grover went above and beyond to help with an unusual situation I was needing help with. He answered all of my questions and found a solution very quickly!
Always have great service here. Been a member for decades. Elvira at the front desk always greats me by name. Today, Spencer gave me fantastic service!
Great family environment very happy with our experience
I’m a proud motorcycle owner now! Sara C. helped me through the process and was very helpful. Thank you Canopy and thank you Sara 🙂
Greatest credit union I’ve ever been with, the only one that puts 9.00 a month in my savings for using my debit card monthly. love it!
They approved me for a personal loan they were very professional about it and very quick service great credit union
Staff has been friendly and helpful these last 2 months since I’ve joined sfcu. shared branching is a real plus since I am with numerica and stcu too, it makes it real easy to move money. no matter what part of town ur in there’s a branch 5 min. Away
Chandy is an absolute gangster. Helped to get us the loan that will propel my family and I to a much better spot financially.
I love how fast everything got done I was able to get a loan for my truck with in a couple of days and I’m sure there even faster then that there work is amazing and I highly recommend them thanks to Ryan and Issac the 2 loan officers I worked with 😁🤘 …
The staff listens and is happy to help in anyway possible. I have been with them over 20 yrs and they treat me well. I would highly recommend this Credit Union. You won’t be disappointed.
Useless credit union, they got these new ATM things to replace real tellers and they’re garbage, and the hours for their drive thru just up the road are useless and pathetic for a working man who would have to take time off of work just to talk to a teller. As soon as my loan is paid off im pulling my accounts from them. Garbage
I love this place, they are always there to help. I just refinanced my house with Leah and she was awesome. She was on top of things and got things done in a quick and professional manner.
The new machines are useless. You have to bend over to read them. I can’t read the screen at the drive thru without getting out of my car. I feel sorry for the tellers who are now stuck staring at screens trying to be engaging. Not much …
Just joined up and couldn’t be any happier! Ed came to my work and set me up, I then met with Liz at the bank and within 6 hours of being a member she called me back and was able to reduce the interest on my car loan by 4.5%. Happy camper so far!
Came in for my first auto loan and was approved. Jon Maroni is a great guy and helped me a lot. Very cool guy. The staff are amazing too. Definitely a great place to bank.
It was a pleasure working with Sara C. In the loan department. I appreciate her helping with my financial needs. I am and will always be a loyal canopy customer.
Was told I was approved for an auto loan and then never heard back from them until I got a denial letter in the mail. And now I’m getting calls to remove my post because it makes them look bad for being a shady business and lying to people …
Worst customer service, the females working at this branch NEVER answer their phone, NEVER want to work with the customer, HORRIBLE, HORRIBLE service! Do NOT bank with them!
I use to be a member when it was Spokane Federal, and I work at Findlay Dodge Jeep and Chrysler and refer a lot of my Customers to Kara Reyes who is a awesome part of the team at Canopy
Best credit union in the whole area. They truly strive to help people who are trying to start building financial responsibility. Every experience with them was stellar! Thank you from bottom of my heart!
Has always been so helpful and the staff is great. I have been a member for over 5 years and have never had one bad experience. They go above and beyond ever bank I have ever had. They have prevent my personal info from being stolen and make things so easy. Best bank/credit union you could ever ask for.
Lady I talk to on the phone was very. Rude I understand that they might be having a bad day, but it is no reason to be rude to me. I love canopy credit union and that lady need to learn some manner on how to talk on the phone.
I’ve been banking with Spokane Federal Credit Union since I was 5 years old and they’ve always taken care of me. As I move around the country, I’ve had other banks but I’ve always gone back to SFCU and even out if state bank entirely with them. Shared branching makes everything so easy!
This is one of the best banking options you will find in and around Spokane. I opened an account in 1976 and have been a member ever since. The employees know their customers and are exceptionally helpful and competent. I have also found …
Recommend! They took a chance on my husband and I with an auto loan, and we’re approved. We don’t have great credit so it felt nice to be accepted! Awesome staff, we worked with Jesse, nice guy. Go see them!
How can they make things harder? That seems to be their mantra. If you don’t need anything more than basic checking and savings, they’re adequate. Every single thing beyond the most basic of services was made more difficult than necessary. …
Sara Cooley is the BOMB! canopy credit union is the BOMB! I will hug Sara everytime I see her thanks for taking the chance on this old man bless you all you have helped change my life and those tears were very real and still are as I type this
Sara Cooley at the main branch is a Rockstar at her job! Very helpful, fast, and thorough on what she does. Any questions she is there to help! So if you need anything Sara Cooley is the best! Thank you Canopy for being awesome in general!
While their interest rates for homes and cars may be low, their return on term accounts is also low; you might as well just buy t bills. Meanwhile, their one step authentication is rather insecure. Every time I enter the branch I hear …
Amazing customer service! Sara C. is wonderful to work with and made our loan process quick and easy. I definitely recommend Canopy Credit Union!
I think the remodel is great, and have no complaints about the service. I would recommend using canopy. I love the updated online platform! Please bring back night drop. My credit score dropped 70 points for missing a payment. I can not physically make the payment based on their hours.
My grandmother is 83 years old she has been a Spokane federal credit Union member for 65 plus years. It is impossible now for a person in their 80s to come into your facility by themselves and talk to a person face-to-face and make a loan …
Mallory was BEYOND helpful! I have purchased a lot of vehicles and this has been THE LEAST stressful and most productive. They really value your time and will do what it takes to make you happy. 5 star Generals
Sara was extremely helpful through the process of applying for a small personal loan. The process was easy and painless. Their new Valley location is so cute!! The guys in there were helpful for getting a cashier’s check. Definitely will be back:)
Kate is pretty amazing, took care of things quickly and when things changed direction she also changed direction and was still able to take care of my interests. Her colleagues are also on the same page, everyone seems to work pretty well together there. Thanks Canopy for a pleasant experience.
I used to love this bank. Now, I am just disappointed. They make unauthorized changes to your accounts. I had my Kasasa checking account set up to be declined if there were insufficient funds for a transaction. This came with a $4 fee. Over …
I just got my first car loan with Canopy and Sara Cooley was so helpful, she worked wonders for me to get the loan by myself and everyone at canopy has just been very wonderful and I love the atmosphere.
Been a member 30 years, my parents 50+. Ever since the announcement of the change to Canopy from Spokane Federal the service has gone down hill. The 2 times I’ve happened to deal with Thea on the phone she’s rude. She needs another position …
Mike Brown, Member Advocate at Canopy Credit Union, sure lives up to his title. Mike was so helpful and efficient. He promptly responded to my inquires and processed all documents quickly. Everything I needed was handled within 24 hours! …
Very frustrated. I had paid off my auto loan and waited 7 weeks to receive title to my vehicle. After 7th week and still no title, I called and they told me that they never even processed it yet as “we have so much going on”. I was pretty …
This business has made a huge impact in my life. After months of work cleaning up my credit I contacted Jesse Rose and applied for an auto loan. This guy was great. Very good at his job. Answered all my questions and pointed out things to …
Awesome service, personal people, realistic expectations! Every time I have needed to do financing for my car or personal loan, they have done it in record time, easy as can be. They work with me, allowing me to do the document signing via …
I’ve belong to Spokane Federal for over 40 years. Canopy doesn’t hold a candle to them. Canopy took away our time line loans, had some of the highest rates for loans, went to drive through banking and needing appointments for general …
I have had the pleasure of working with Kyleigh on multiple loans, and every time I do, she always makes sure that the finest detail is the best it can be for me. Whether it is payments, amounts, etc., she always goes above and beyond to make ends meet where they need to. Super grateful for Canopy hiring a great worker!
Very professional and prompt. Meg was great to work with and got me the loan I was looking for.
Big thank you to Canopy Credit Union for approving me for a loan to consolidate my high interest credit card debt and get me on the right path to paying off my debt faster and more efficiently! …
Had a great experience working with Leah Nathan. She was outstanding and very professional, helped answered all questions and concerns. Returned every phone call and email in a timely manner. KUDOS to her and the Canopy Credit Union staff.
I understand there have been many changes but this is beyond tolerable. When you cannot have reliable access to your accounts something is wrong. I will sincerely miss the lovely people I have worked with at Spokane Federal Credit Union but Canopy CU will no longer be my credit union.
I had the pleasure of working with member advocate, Mike Brown to handle my personal loan and the experience could not have been better. His professionalism and eagerness to help was extremely refreshing. He kept me informed and stayed in …
My husband and I are new to this bank and we really wanted to write a review because we are so happy with the way things are going! I’m actually excited to be banking with Canopy because they really help people and give good advice about …
My new favorite bank!!!! They have been super helpful. With everything I have needed. Renee worked hard with me on helping me getting a loan, that will save me hundreds of dollars. She was super kind and patience cause my case was a little …
Renee Lance was AMAZING helping her buyer clients purchase one of my listings. it was a very prolonged, complcated , unusual purchase, and she gave it her all, even though it was a small sale for real estate. I have worked 18 years in the biz with hundreds of lenders, and Renee went above and beyond !
Our company had the opportunity to meet with the whole team at Canopy Credit Union for a 4 hour safety training. They were such a wonderful group of kind, caring, and really down to earth people. We could easily see that nothing was more …
This is the worst place to bank Ever. You walk in to deposit or withdraw cash no real bank teller will help you they direct you to the atm. My debit card never worked from this place unless I ran it as credit. Constantly being denied at …
This Credit Union is Amazing!!!!
Never thought with my Credit Situation i’d ever get a Car Loan or a Credit Card, but here we are…..From the Car Loan to the Credit Card, the bankers have been …
Great Customer Service. Everyone has been extremely helpful and understanding. Getting loans went smoothly and in a timely manner. We recently worked with Sara Cooley at the north branch and she was great!! Very good communication. Thank you!
A financial institution that evolves with the ever changing demands of its customers that also delivers exceptional service is hard to find. Well look no farther! I grew up when social security checks came in the mail on the third of the …
Canopy Credit Union helped me with my account (debit) today and I’m very fortunate to be a member for over 30 years! Thank you again for continuing great customer service!
Canopy Credit Union has been incredibly helpful, Sara L has done wonders helping me apply for a loan and set up an account all over phone/ and email due to my work schedule. I couldn’t have asked for a better experience, or better …
I have been a member of SFCU now Canopy Credit Union for over 20 years. Their loan process has always been the best. I recently applied for a signature loan through Canopy Credit Union. I got the pleasure to work with Sara C. She made the …
I went into canopy credit union in spokane valley to work with Chandy Robb for my financial matters. The service and willingness to work within my means to meet my needs were exceptional. Chandy had patience with my questions and took …
I recently applied for a loan through Canopy and Sara C. made the process incredibly easy and quick! She was available for any questions I had or clarifications needed and I felt confident with my information and finances in her hands. As a …
Fantastic service! I applied for a new credit card and worked with Sara Cooley. Sara made sure that I understood all of the different card options and made the whole process quick and easy. I will definitely recommend Canopy and Sara to my friends looking for a credit union that goes the extra mile for their members!
Sara and Ryan at the Francis branch are the reasons we are moving 50% of our finances to canopy and we have only been with them for a month! Their focus on customer service is incredible!! It’s the first time in years we’ve felt any care …
Leah is a Rockstar.
Met with her on some real estate needs and she has some products that are some …
You will have problems with this credit union, they have randomly shut off my debit card before the expiration date before , I just got my car / wallet stolen and it took me 2 days to cancel my card , there was no 24 hour fraud hotline. …
Great credit union with amazing people. I have been working directly with Sara Cooley who is amazing. She was prompt and answered all my questions. Ended up getting a better deal than I expected, which was a great surprise. I decided to …
I have been a member of Canopy Credit Union (previously Spokane Federal Credit Union) for over 20 years, and only recently under new management have been having some major issues. This credit union does not put their members first and has …
If I could write this review with 0 stars I would. I am so dissatisfied with the service I have received.
Nothing but problems with my account and my card from the beginning. My card …
Will NOT go here again. Do not recommend. I had an account here for 20 years. I put tons of money in to savings for my honeymoon. I moved one time. It was a couple months before I went in after I moved. I went to pull my money out for my …
I recently had the opportunity to work with Sara Cooley – she was my member advocate for two loans. The communication and timeliness for the processing of these loans was amazing. She was very friendly and efficient, which was so …
I signed up on-line to become a member. I received an email from Sara Cooley and a voice-mail from her. I explained to Sara my intentions for banking with Canopy, as recommended by a few family members, and she heard every word. Sara has …
I wanted to make sure that Canopy gets the praise that they deserve for the efficient, fast, very professional and stress free service!
I was recommended by a friend to refi through them because the big mortgage …
Sara Cooley provided an excellent experience in helping me with an auto loan. At first I applied to refinance a vehicle that I already had a loan on with them. I then decided to trade my vehicle in and she made the process seamless. She …
What was once a trustworthy institution, has become a nightmare over the last 3-6 months. Customer service from this credit union has really suffered. …
My wife and I have been so pleased working with Canopy Credit Union, especially when it comes to getting help building our credit score. The fact that they offer free access to their financial advisor really blew us away. Kurtis has gone …
I’ve honestly never had a better experience probably with any type of business as I did with Canopy credit union. I applied for a personal loan, I received an email from a loan officer or worker, Kate Taylor, and I received the quickest, …
Fantastic! I am very pleased to have switched from Bank of America to Canopy.
They’ve been very helpful in helping me raise my credit score and the atmosphere here is very friendly and supportive.
I had a very positive and professional experience working with Leah Nathan and the Canopy Credit Union team on refinancing a loan. I highly recommend the Canopy Credit Union based on excellent customer service and good communication throughout the process.
Canopy made my experience of getting a HELOC painless and quick!! Jessica Sengbusch was the best agent! She was prompt in returning emails, knowledgeable, professional and friendly!! I would recommend Canopy to anyone interested in obtaining a HELOC!!
My favorite credit union in Spokane. Super friendly and professional staff that actually care about their members. I’ve been a member here for 8 years now and have no plans on changing that anytime soon.
Switched to canopy a little over a year ago and I have never looked back! Lupe especially as she set me up with my new account and helped me add my wife later. I don’t feel intimidated like I used to at my old large banking corporation. They’re super friendly and helpful and I feel genuinely appreciated as a member.
I’ve been a member at Canopy almost my entire life and have had the BEST experiences with them. They truly care about your story and don’t make decisions just based off of your credit score. They take the time to get to know you and …