One Credit Union is a full-service credit union with branch locations in Vermont and New Hampshire. Auto Loans. Mortgages. Credit Card. Checking … See more
The way to make a payment online is way too confusing, and for a customer service rep not to be able to take banking info or credit card info over the phone is also heart wrenching
I just opened an account last month or so & have been so happy with the service that I’ve received. Special thanks to Hailey L. for being so helpful & easy to talk to!
I have never had any trouble. The reps are always friendly and make sure I was taken care of. I have had to call in more times than I count. It was the same as if I was right in front of them, they always give there name and ask if they can …
Simply the best place to do business. Great to work with, willing to work with you and get you the best deal(s). If they think something is not a good deal, they will let you know.
Called in spoke with Hailey, Not only was Hailey pleasant to speak with and extremely helpful but she also went above and beyond by making sure all my questions and worries where answered. Thank you Hailey for your excellent customer service!
Love these ladies!!
Everytime i go in they are always nice and personal whether its a quick chat about dresses with Megan or talks about dogs & outdoor activities they are always friendly as well as helpful
I visit the Springfield branch quite frequently. Megann Blake is always super helpful, knowledgeable and friendly! I always look forward to seeing her when I’m there! 🙂
I’ve been using this credit union since the merge of Fellows Cedit Union in the ’90s. Recently they changed they’re overdraft policy to allow you to get more than you have in your account with your debit card. They do show the amount in …
Everyone that works at this location are always the kindest around. Julie Hayes go out of her way to make you feel like family. Thank you for the great service that you all provide. Younare amazing Julie.
My first time using a credit union and mostly a smooth transition. Only negatives are that their atm only does $20 increments, they expect you to carry a pen and write all sorts of info on an envelope to make atm deposits, and you can’t use …
We love One CU and have never had a bad experience in the many years that we have been members. We always love seeing Megan’s smiling face when we do a deposit!
One CU meets all my banking needs…love when Kyndra is at the drive up or the teller window. She knows that I have a system to my deposits and is always friendly and accommodating!
Worst ever! They will kick you when you are down at your worst and kill you with fees! Closed my account today ….sooo happy to get rid of this dark cloud! If you need a bank….Ally is the best……Onecu is the worst!!!!! Pretty …
My girlfriend comes here every day and says Megan and Kyndra are the nicest of girls.. any time I have come with her its like they know what she is going to take out before she even has to ask! Quick and friendly! A+!
I just love One credit union! Megan And Kyndra are my favorite tellers, they are always happy to see their customers and ever so helpful with all my banking questions!
I have really enjoyed my experience as a member of One Credit Union. Kyndra H. from the Springfield branch always goes the extra mile to provide friendly, speedy, and precise service. She is an integral part of the OneCU team and we always look forward to seeing her when stopping in to manage our accounts. Thank you Kyndra and OneCU!
I visit the Springfield branch frequently. I have to say that Megan has excellent customer service skills. In today’s world it is so refreshing to see her and her upbeat personality. I would say she is a true asset!
Every time I go to the bank I feel welcomed right away. The tellers are always willing to help, usually when I’m in there I go to Kyndra. She is always happy to help and is cheerful, one of the many reason I continue to bank at one credit union.
Megan is always so cheerful and sweet.. she knows how much I want to take out before I even have to say a thing and is quick to the task! I think everyone in Springfield is friendly and wonderful also. Never a bad experience!!
Julie and her staff are amazing. They are so accommodating and always there to make our banking as easiest as possible. They go above and beyond to answer our questions and are always incredibly welcoming when we do in-person banking. We will forever be a OCU member!
I love One Credit Union, their online and mobile banking made it so easy for me to keep my account with them while I was in college in Boston for 4 years. Megan and Kyndra are always so helpful!
I’ve used several banks over the many years I’ve lived in Springfield and out of all of them this has been my hands down favorite one, and now only one I use. Megann and Kyndra always pleasantly greet me with a smile and are wonderful todo banking with. I always recommend this bank to everyone!
Community banking is an understatement for what One Credit Union has done for our family. From the tellers to the account representatives to the consultants, all of our interactions with this organization have been filled with stellar …
I have been a member for over 20 years, since it was Bryant CU and have nothing but good things to say about my many experiences whether it be getting a loan or just every day banking. The tellers are always friendly and helpful, especially Megan and Kyndra!.
One Credit Union is the best. I have been banking with them for over 20 years opened my first savings account has a child at ONE. From Marie W. In the loan department to my favorite teller Megan B. She always has the biggest smile on her face!!!! GREAT PEOPLE GREAT CREDIT UNION..
Very pleased with the staff in the Springfield Office, especially Megann Blake. She makes the banking experience friendly and stress free! I enjoy coming in to see her knowing with confidence that everything will be handled professionally and with integrity. She is amazing at what she does!
Megan was amazing! Always so pleasant to interact with! Makes me feel right at home. She’s always got a smile on her face and when I lost my debit card she was quick to fix everything and get me a new card order! I’m so happy to bank here.
I have banked with the Springfield branch my entire life. Many of the staff members feel like family and make transactions super easy for me! Megan Blake is one of my favorites- she is ALWAYS super friendly, efficient and knowledgeable! I enjoy seeing her when I do my banking.
Plus she’s cute!
I love this credit union. They recognized me after the second visit. They always have a smile, warm greeting, and are very patient and are more than happy to help you resolve problems. This is the best little bank, or credit union, in the …
I cannot express enough how pleased I have been working with Michael Rounds (Senior Loan Officer). I began researching mortgage lenders several months ago. I prefer to work with a local lender and reached out to One Credit Union where I …
Went in to setup a new checking account, was told to call and setup an appointment with someone. Called two different days, left a message, haven’t heard from them since. Not exactly a great first impression when you won’t assist me with 0 other customers in your building and won’t return my call either.
Kyndra is always helpful and friendly
Kyndra is always friendly and happy to help
Kyndra has helped me out with all of my financial issues thank you
I’ve been a member for decades…
Great service for Hailey and you guys are really awesome
Kyndra always knows what I want. She is so helpful.
The way to make a payment online is way too confusing, and for a customer service rep not to be able to take banking info or credit card info over the phone is also heart wrenching
Everyone is very helpful at credit union especially Meghan
Had a great experience, hailey was very helpful. Keep up the good work
Megan is so pleasant. Always has a smile!
Credit union is great. Everyone is very helpful especially megan
Helpful and “on it” whatever “it” is- help with online tech-account info or loans- kind- patient and sometimes humorous.
Easy sign up!
Awesome banking. People are smart, friendly and make the process very simple and clear.
I just opened an account last month or so & have been so happy with the service that I’ve received. Special thanks to Hailey L. for being so helpful & easy to talk to!
The bank is great! Julie, Megan and Kyndra are always super helpful and nice!
One Credit Union is a great place to do your banking- Julie is so friendly and always very helpful!
I have never had any trouble. The reps are always friendly and make sure I was taken care of. I have had to call in more times than I count. It was the same as if I was right in front of them, they always give there name and ask if they can …
Simply the best place to do business. Great to work with, willing to work with you and get you the best deal(s). If they think something is not a good deal, they will let you know.
Called in spoke with Hailey, Not only was Hailey pleasant to speak with and extremely helpful but she also went above and beyond by making sure all my questions and worries where answered. Thank you Hailey for your excellent customer service!
I’ve had nothing but great experiences with this bank. The staff are always bright eyed and friendly, especially Megan and Kyndra 🙃 …
Love these ladies!!
Everytime i go in they are always nice and personal whether its a quick chat about dresses with Megan or talks about dogs & outdoor activities they are always friendly as well as helpful
I visit the Springfield branch quite frequently. Megann Blake is always super helpful, knowledgeable and friendly! I always look forward to seeing her when I’m there! 🙂
I’ve been using this credit union since the merge of Fellows Cedit Union in the ’90s. Recently they changed they’re overdraft policy to allow you to get more than you have in your account with your debit card. They do show the amount in …
Everyone that works at this location are always the kindest around. Julie Hayes go out of her way to make you feel like family. Thank you for the great service that you all provide. Younare amazing Julie.
My first time using a credit union and mostly a smooth transition. Only negatives are that their atm only does $20 increments, they expect you to carry a pen and write all sorts of info on an envelope to make atm deposits, and you can’t use …
We love One CU and have never had a bad experience in the many years that we have been members. We always love seeing Megan’s smiling face when we do a deposit!
One CU meets all my banking needs…love when Kyndra is at the drive up or the teller window. She knows that I have a system to my deposits and is always friendly and accommodating!
Worst ever! They will kick you when you are down at your worst and kill you with fees! Closed my account today ….sooo happy to get rid of this dark cloud! If you need a bank….Ally is the best……Onecu is the worst!!!!! Pretty …
My girlfriend comes here every day and says Megan and Kyndra are the nicest of girls.. any time I have come with her its like they know what she is going to take out before she even has to ask! Quick and friendly! A+!
I just love One credit union! Megan And Kyndra are my favorite tellers, they are always happy to see their customers and ever so helpful with all my banking questions!
I have really enjoyed my experience as a member of One Credit Union. Kyndra H. from the Springfield branch always goes the extra mile to provide friendly, speedy, and precise service. She is an integral part of the OneCU team and we always look forward to seeing her when stopping in to manage our accounts. Thank you Kyndra and OneCU!
I visit the Springfield branch frequently. I have to say that Megan has excellent customer service skills. In today’s world it is so refreshing to see her and her upbeat personality. I would say she is a true asset!
Every time I go to the bank I feel welcomed right away. The tellers are always willing to help, usually when I’m in there I go to Kyndra. She is always happy to help and is cheerful, one of the many reason I continue to bank at one credit union.
Customer service and follow up do still exist…thank you One Credit Union !
Megan is always so cheerful and sweet.. she knows how much I want to take out before I even have to say a thing and is quick to the task! I think everyone in Springfield is friendly and wonderful also. Never a bad experience!!
Julie and her staff are amazing. They are so accommodating and always there to make our banking as easiest as possible. They go above and beyond to answer our questions and are always incredibly welcoming when we do in-person banking. We will forever be a OCU member!
I love One Credit Union, their online and mobile banking made it so easy for me to keep my account with them while I was in college in Boston for 4 years. Megan and Kyndra are always so helpful!
I’ve used several banks over the many years I’ve lived in Springfield and out of all of them this has been my hands down favorite one, and now only one I use. Megann and Kyndra always pleasantly greet me with a smile and are wonderful todo banking with. I always recommend this bank to everyone!
Community banking is an understatement for what One Credit Union has done for our family. From the tellers to the account representatives to the consultants, all of our interactions with this organization have been filled with stellar …
I have been a member for over 20 years, since it was Bryant CU and have nothing but good things to say about my many experiences whether it be getting a loan or just every day banking. The tellers are always friendly and helpful, especially Megan and Kyndra!.
One Credit Union is the best. I have been banking with them for over 20 years opened my first savings account has a child at ONE. From Marie W. In the loan department to my favorite teller Megan B. She always has the biggest smile on her face!!!! GREAT PEOPLE GREAT CREDIT UNION..
Very pleasant to deal with. They make you feel welcome.
Very pleased with the staff in the Springfield Office, especially Megann Blake. She makes the banking experience friendly and stress free! I enjoy coming in to see her knowing with confidence that everything will be handled professionally and with integrity. She is amazing at what she does!
THANK YOU, MIKE ROUNDS, FOR THE EXPEDITIOUS APPROVAL OF MY VISA CARD APPLICATION. I’VE NEVER SEEN AN APPLICATION APPROVED SO FAST.
Megan was amazing! Always so pleasant to interact with! Makes me feel right at home. She’s always got a smile on her face and when I lost my debit card she was quick to fix everything and get me a new card order! I’m so happy to bank here.
I have banked with the Springfield branch my entire life. Many of the staff members feel like family and make transactions super easy for me! Megan Blake is one of my favorites- she is ALWAYS super friendly, efficient and knowledgeable! I enjoy seeing her when I do my banking.
Plus she’s cute!
I love this credit union. They recognized me after the second visit. They always have a smile, warm greeting, and are very patient and are more than happy to help you resolve problems. This is the best little bank, or credit union, in the …
I cannot express enough how pleased I have been working with Michael Rounds (Senior Loan Officer). I began researching mortgage lenders several months ago. I prefer to work with a local lender and reached out to One Credit Union where I …
Went in to setup a new checking account, was told to call and setup an appointment with someone. Called two different days, left a message, haven’t heard from them since. Not exactly a great first impression when you won’t assist me with 0 other customers in your building and won’t return my call either.